Total 61 Manager operations engineer job vacancies in D08 Little India

Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a strategic and results-driven Regional Head of Supply Chain & Operations to oversee regional supply chain, align regional business strategies, and lead operational excellence and continuous improvement initiatives across the APAC region.

• Lead development and implementation of operations and distribution strategies across the APAC region;
• Manage regional supply chain networks;
• Spearhead initiatives to continuously improve efficiency and productivity in logistics, inventory management, and warehouse operations;
• Oversee management of inventory, ensuring maximum inventory turnover and cost efficiency;
• Establish and maintain a resilient logistics network that ensures timely and cost-effective delivery of products across diverse markets;
• Ensure adherence to local and international regulatory and customs requirements;
• Lead and oversee Environmental, Health, and Safety initiatives across all operations in the region;
• Manage facilities, including offices and warehouses, aligning with operational needs;
• Lead and advocate for a robust customer-focused culture, incorporating it into supply chain solutions;
• Work closely with cross-functional teams to develop and execute regional strategies.

Requirements

• Experience in a end-to-end warehouse operations and supply chain management;
• Experience leading strategic and operational initiatives;
• Experience managing regional teams;
• Familiarity with process improvement frameworks such as Lean Six Sigma;
• Strong management skills, with ability to interact with people from various levels;
• Positive personality, with a customer-centric attitude;
• Ability to multi-task and work well under pressure, with a can-do attitude.

Employment Details

• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Description & Requirements

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top Performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

• Plan and execute events for internal and external purposes
• Keep event plans under budget and on schedule
• Reach out to potential sponsors and collaborators
• Advertise events through multiple channels
• Maintain accurate records of all expenditures
• Ensure events are carried out successfully
• Strong organizational and management skills
• Self-starter’s attitude
• Comfort working in a fast-paced environment
• Ability to plan and execute projects with many moving parts
• Exceptional leadership and communication skills
• Experience creating and adhering to a budget

• Develop revenue strategies and marketing campaigns
• Track sales activities and reports
• Maintain client database
• Promote and sell company’s products and services
• Maintain and expand customer feedback database
• Expand client base
• Advise management on corporate strategy
• Report to Board of Directors
• Provide recommendations and feedback on corporate strategy
• Lead Sales and Marketing team
• Develop, implement, and maintain sales and marketing plans and policies
• Develop and regularly review sales and marketing budget
• Maintain accurate company database
• Increasing services
• Reducing costs
• Repositioning the company
• Developing the sales process
• Developing competitive analysis
• Developing, implementing, and maintaining sales and marketing tactics

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a strategic and results-driven Regional Head of Supply Chain & Operations to oversee regional supply chain, align regional business strategies, and lead operational excellence and continuous improvement initiatives across the APAC region.

• Lead development and implementation of operations and distribution strategies across the APAC region;
• Manage regional supply chain networks;
• Spearhead initiatives to continuously improve efficiency and productivity in logistics, inventory management, and warehouse operations;
• Oversee management of inventory, ensuring maximum inventory turnover and cost efficiency;
• Establish and maintain a resilient logistics network that ensures timely and cost-effective delivery of products across diverse markets;
• Ensure adherence to local and international regulatory and customs requirements;
• Lead and oversee Environmental, Health, and Safety initiatives across all operations in the region;
• Manage facilities, including offices and warehouses, aligning with operational needs;
• Lead and advocate for a robust customer-focused culture, incorporating it into supply chain solutions;
• Work closely with cross-functional teams to develop and execute regional strategies.

Requirements

• Experience in a end-to-end warehouse operations and supply chain management;
• Experience leading strategic and operational initiatives;
• Experience managing regional teams;
• Familiarity with process improvement frameworks such as Lean Six Sigma;
• Strong management skills, with ability to interact with people from various levels;
• Positive personality, with a customer-centric attitude;
• Ability to multi-task and work well under pressure, with a can-do attitude.

Employment Details

• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

· Maintain constant communication with Managers, Staff and Vendors to ensure proper operations of the company

· Develop implement and maintain quality assurance protocols.

· Ensure that operational activities remain on time and within budget.

· Inspecting construction sites regularly to identify and eliminate potential safety hazards.

· Conduct budget reviews and report cost plans to upper management.

· Supervising and instructing the construction team as well as subcontractors.

· Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable

· Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects

· Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements

· to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.

· Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached

· Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership

· Convey project needs from the project manager to the management of the firm.

· Need to attend the toolbox meeting on daily basis early morning schedule.

· Need to visit the dormitories on time to time basis in order to supervise the safety of the worker an liase with them on their issues.

Required Skills and Qualification

· Strong IT skills including database development

· Good decision making skills and response to high pressure situations

· Excellent interpersonal communications and organizing skills to coordinate project activities.

· Vast knowledge in international construction markets.

· Knowlede about realestate markets around the world will be an added advantage.

Education Experience and Licensing Requirements

· Candidates must posses atleast a Bachelor’s Degree

· Experience may be considered equivalent if ecperience demonstrated increased depth and breadth of responsibility.

• Assist customers with their queries.
• Registration and scheduling of appoinments for customers.
• Responsible for clearn the working area.
• Managing and maintaining clinic operations and inventory.
• Dispensary of medicine and collection of payment.
• Working location at farrer park.
• Min 3years to 5 years experience.(preferred)

Duties & Responsibilities

• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Enhance customer service quality and satisfaction.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Oversee staffing plans, recruitment, and training.
• Planning operational activities and resource allocation.
• Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
• Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
• Fostering a positive work environment.

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.

Oversee decision-making with response to exceptions and staff utilization.

Strategic planning for staff management and guide business activities to achieve results

Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization

Work with planner for optimization of routes to improve productivity

Communicate directly with customers to manage exceptions

Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.

Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.

Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries

Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements

- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

- At least 5 year(s) of working experience in the related field is required for this positi

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

· Serving and handling customers both in the restaurant and through delivery platforms

· Oversee other staff in the service crew, managing the scheduling and training of service staff

· Manage work flow processes in the front end of the restaurant

· Liaising with suppliers for the ordering of consumables and kitchen equipment as needed

· Coming up with new social media posts to engage followers on the company’s various social medial platforms

· Creating brand awareness to gain audience attention and coming up with new ideas to promote the brand and company

Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices. Helping the organization’s processes remain legally compliant.

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Looking for thai speaking and experienced manager with chef and kitchen background. Minimum 5 years experience in restuarant work and 10 years in kitchen. Able to travel multiple locations.

- restuarant management

- kitchen management

- procurement management

- finance management

- human resourcement and manpower management

Job Summary:

The Regional Program Manager- Security Operations, assigned to one of Pinkerton's largest global clients, will develop, drive, and scale regional corporate security projects and programs around the world. This role gains exposure and experience across the organization and will utilize a high level of energy and entrepreneurial spirit to drive an every-day success bound expectation. Apply directly to the Pinkerton Careers page: https://pinkerton.com/job/PINKERTONR5291/regional-program-manager-security-operations

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Manage the planning, development, and delivery of a portfolio of regional and global projects and programs.
3. Lead initiatives across the APAC region to identify, prioritize, and to achieve continuous improvement in security controls and processes.
4. Undertake frequent sampling of physical security programs, incident management response effectiveness, and functional efficiency at every operational layer within the region.
5. Conducted analysis and report on key program performance metrics for corporate security leadership.
6. Support day-to-day operational management as a pivotal member of the regional operations team.
7. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree preferred with at least ten years professional exposure in a corporate security and/or intelligence role and end-to-end project management experience within a large company or government organization which included global engagement. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Job Summary:
The Operation Manager is responsible for the smooth functioning of all food and beverage operations. The role involves managing daily operations, supervising staff, ensuring excellent customer service, and maintaining high standards of food quality, health, and safety. The Operation Manager will also play a key role in optimizing processes, controlling costs, and driving the business towards profitability and growth.

Key Responsibilities:Operational Management:Oversee daily F&B operations, ensuring they run smoothly and efficiently.
Coordinate between different departments (kitchen, service, inventory, etc.) to ensure seamless workflow.
Implement and monitor standard operating procedures (SOPs) to maintain high-quality standards in service and food production.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Staff Management:Recruit, train, and supervise F&B staff to ensure a high level of productivity and customer service.
Develop staff schedules and ensure proper shift coverage.
Conduct performance evaluations and provide feedback and coaching to employees.
Foster a positive and collaborative working environment.
Customer Experience:Monitor customer satisfaction and address any concerns or complaints promptly and professionally.
Ensure a high level of customer service is delivered by all staff.
Work with the marketing team to promote customer engagement initiatives and loyalty programs.
Vendor & Supplier Relations:

• Build and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective deliveries.
• Negotiate contracts with suppliers for food, beverages, and equipment.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as an Operation Manager or similar role in the F&B industry.
• Strong knowledge of food safety regulations and F&B management best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Proficiency in restaurant management software and Microsoft Office Suite.

Operations Manager

• PC literate with Class 3 Driving License able to liase with English, Tamil, Hindi Clients
• Provide daily administrative support to the Director. Ad-hoc duties as assigned from time to time.
• 5.5 days per week
• Location at Little India
• Singaporeans or PRs are welcome
• Please Email your CV to [email protected] or Whatsapp to +6591122762

Job Summary:
The Operation Manager is responsible for the smooth functioning of all food and beverage operations. The role involves managing daily operations, supervising staff, ensuring excellent customer service, and maintaining high standards of food quality, health, and safety. The Operation Manager will also play a key role in optimizing processes, controlling costs, and driving the business towards profitability and growth.

Key Responsibilities:Operational Management:Oversee daily F&B operations, ensuring they run smoothly and efficiently.
Coordinate between different departments (kitchen, service, inventory, etc.) to ensure seamless workflow.
Implement and monitor standard operating procedures (SOPs) to maintain high-quality standards in service and food production.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Staff Management:Recruit, train, and supervise F&B staff to ensure a high level of productivity and customer service.
Develop staff schedules and ensure proper shift coverage.
Conduct performance evaluations and provide feedback and coaching to employees.
Foster a positive and collaborative working environment.
Customer Experience:Monitor customer satisfaction and address any concerns or complaints promptly and professionally.
Ensure a high level of customer service is delivered by all staff.
Work with the marketing team to promote customer engagement initiatives and loyalty programs.
Vendor & Supplier Relations:

• Build and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective deliveries.
• Negotiate contracts with suppliers for food, beverages, and equipment.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as an Operation Manager or similar role in the F&B industry.
• Strong knowledge of food safety regulations and F&B management best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Proficiency in restaurant management software and Microsoft Office Suite.

• Minimum bachelors degree
• Minimum 3+ working experience
• Implement and evaluate processes.
• Contribute to budgets and organisational plans.
• Identify quality control issues and suggest solutions.
• Implement strategies for various departments.
• Assist in maintaining the company's legal compliance.
• Hire and train staff.
• controlling the production process and business operations in the most efficient manner possible.
• overseeing daily operations, optimizing processes,
• managing resources, ensuring quality control,
• developing strategies, and leading teams to achieve organizational goals.