Total 4,302 Manager operations engineer job vacancies in Singapore

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At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of the team that maintains and enhances our mission critical system for tax administration and disbursement of national payouts to enterprises.

Areas of Work :
- Perform programme/component design, coding, configuration, testing and other related tasks during software development (progressively moving towards Microservices, DevOps, Cloud-native technologies)
- Ensure software quality, security and application code performance are met
- Analyse and resolve technical issues arising from development and testing
- Develop/ enhance automated test scripts
- Support business users with their technical queries
- Develop/update relevant documentation
- Implement automation and streamlining to improve process and system efficiency

Requirements:
- Background in Computer Science, Information Technology, Engineering or equivalent
- Experience in the analysis, design, implementation and support of medium to large, complex applications
- Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies, service-oriented architecture, and software development best practices
- Experience in programming in C#, Javascript and Angular
- Experience in Test Driven Development, Agile software development processes and experience in mocking frameworks
- Strong analytical skills, able to independently derive high-level technical designs via the analysis of business requirements
- Excellent communication skills, able to articulate technology solutions to various audiences
- Innovative mindset and able to challenge assumptions

Annual Package
• From $62,000 to $100,750 (Including IT allowance. Remuneration will commensurate with candidates' years of experience.)

Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness

Service Manager | Electrical, Hydraulic and Pneumatic schematic | Construction Machinery | Tuas

Location: Tuas (Company pick up available - West & North)
Salary: $5,000 - $6,000 + OT + AWS + Performance bonus
Working days: Monday - Friday
Working hours: 8:15am – 5:15pm

Manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• To guide and lead day-to-day operations of the service team.
• Product delivery training to distributors and customers.
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Working location: Tai Seng

Working hours: 9am to 6pm / Mon to Fri (may have to work retail hours at times)

Job Scope

• Supporting and optimizing the day-to-day activities of the operations department.
• Work closely with the Operations Manager to ensure efficient processes, effective resource allocation, and adherence to quality standards.
• Assist in recruiting, training, and supervising operations staff.
• Collaborate with the Operations Manager to create a positive and productive work environment.
• Identify opportunities for process optimisation and implement improvements.
• Monitor and evaluate operational processes for effectiveness and efficiency.
• Contribute to the implementation and maintenance of quality assurance processes.
• Collaborate with vendors to ensure timely and cost-effective procurement of goods and services.

Job Requirements

• Min. Bachelor's degree in Business Administration, Operations Management, or a related field.
• Experience in operations management or a similar role in retail industry is a plus.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

PPP Coffee is expanding and we seeking an experienced Head of Operations to lead and manage our F&B operations. In this role, you will be responsible for supporting the business expansion plans through hiring and leading a team of managers to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Description

· Lead and manage a team of managers overseeing cafe/retail operations and bakery production

· Set up, monitor and/or review operational systems and processes to enhance operational efficiency

· Ensure all outlets maintain the product quality and service standards

· Responsible for recruitment of staffing and manpower

· Conduct training and orientation along with HR support to set up new team members for success

· Oversee regular maintenance, managing facelifts and/or major renovations

· Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS

· Respond to customer escalations, and ensure support for the continuous improvement process

· Provide feedback and offer suggestions for improvements

· Prepare weekly and monthly reports as required

Minimum Requirements

· 5 years’ experience working in a managerial role in a F&B/retail environment overseeing 3 and/or more outlets

· Bachelor's Degree in preferably business administration, F&B, Hospitality, or related field

· Fluent in English and one other local language

· Basic computer literacy including MS Word and Excel

· Action oriented; committed and reliable; strong attention to detail

· Takes initiative to solve issues or offer alternatives

You must have the passion with service and is knowledgeable on coffee which is our core of our business. We are seeking a positive individual, a true leader that will lead by example, good teamwork and sociable attitude as we are in the people business.

• Proven experience in office administration, event planning, and coordination.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both written and verbal.
• Problem-solving mindset and ability to work effectively under pressure.
• Detail-oriented with a high level of accuracy in completing tasks.
• Strong interpersonal skills and the ability to collaborate across teams.
• Familiarity with Singapore's office regulations and administrative processes is a plus.
• Prior experience in managing or coordinating office setups for new branches is advantageous

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Descriptions

- Oversee efficiency of operational processes.

- Analyze business requirements and client needs.

- Implement methods to improve operations and reduce costs.

- Supervise team members.

- Provide administrative support to the team.

- Ensure compliance with company policies and regulations.

Job Requirements

- 3 to 5 years of relevant work experience in Manufacturing sector.

- Minimum M&E Diploma.

- Experience or keen interest in AgriTech is an advantage.

- Previous experience as an Operations Manager or any similar role is advantageous.

- Knowledge of operational principles and policies.

- Possess strong team leadership skills.

- Possess strong organizational skills and keen attention to detail.

- Salary Range: $3000 - $3500 (Based on Experience)

Position Overview:

As the General Manager of Partnership Operations,you will wield tremendous influence over three critical functions. This isn't just a job; it's a transformative opportunity to shape our destiny, where you'll orchestrate operational brilliance, ignite innovation in product development, and foster engineering excellence with our various partnerships

Key Responsibilities:

Team Leadership:

Lead with unwavering authority, guiding our partner Operations, Product, and Engineering teams to unprecedented heights.

Cultivate a culture of unwavering collaboration, innovation, and a relentless pursuit of excellence.

Operations Mastery:

Your mastery over day-to-day operations will lead us to new levels of efficiency, excellence, and quality control.

Your strategies will be our compass, ensuring the most productive and profitable path forward.

Product Pioneering:

You'll spearhead our product strategy, propelling us into the forefront of innovation.

Our products will be your canvas, and your brushstrokes will paint the future.

Engineering Eminence:

Command the Engineering team, ensuring our technology infrastructure remains unmatched.

You'll set the bar high, demanding nothing but the best in security and innovation.

Strategic Mastery:

Partner with the executive team, wielding your strategic prowess to execute our visionary mission.

Your contributions to long-term planning and resource allocation will be pivotal.

Collaboration Catalyst:

Forge unbreakable bonds with other departments, ensuring synergy and the triumphant execution of company-wide initiatives.

Performance Pioneering:

Led the charge in defining and tracking key performance indicators (KPIs) to measure and amplify our success.

Qualifications:

• You've earned your stripes with an advanced degree (MBA/PhD) in a relevant field.
• Your senior leadership experience is legendary, particularly in guiding Operations, Product, and Engineering teams throuht partnerships
• You're not just informed about industry best practices; you're a trendsetter.
• Your strategic mindset is a force to be reckoned with, and your communication skills are second to none.
• You're not just results-oriented; you're results-exceeding.
• Organization and project management are your middle names.
• You thrive in the hustle and bustle of a dynamic environment.
• Have added experience running your own company is highly valued
• experiences in new market trends and analysis of these

1. Maintain equipment and systems

• Supervise and assist in driving direction and strategy for optimal maintenance of building-related equipment and systems with respect to the business activities to enhance function efficiency and effectiveness
• Supervise and assist in cross-departmental collaboration on maintenance and repair activities to minimise equipment downtime at customer's sites
• Supervise and assist in formulating pre-emptive strategies to de-risk the building-related equipment and systems from major equipment and systems failures and malfunctions
• Supervise and assist in financial and budgetary requirements of maintenance plans to company's implementation on customer's sites

2. Conduct operations

• Supervise and assist in developing strategic partnerships with stakeholders on operations
• Supervise and assist in establishing best practises for execution and documentation of operations activities
• Supervise and assist in formulating pre-emptive strategies to de-risk the building related equipment and systems from major equipment and systems underperformance

3. Manage responses to emergencies and crisis

• Supervise and assist in driving continuous improvement of company's emergency response planning and crisis management framework
• Supervise and assist in overseeing emergency responses in the company

4. Manage health, safety and environment

• Supervise and assist in establishing strategies and frameworks to drive compliance with Workplace Health and Safety (WSH) and Environmental Management System (EMS)
• Supervise and assist in formulating proactive strategies for mitigation of WSH and EMS accidents and incidents
• Supervise and assist in establishing company's sustainable engineering strategies, procedures and guidelines

5. Manage people and organizational functions

• Supervise and assist in establishing the operating and resourcing structure for the function to support business objectives
• Supervise and assist in contributing to the development of the company's risk management framework
• Supervise and assist in driving continuous improvement strategies and change management initiatives at company's level
• Supervise and assist in driving strategic partnerships with internal and external stakeholders

A. Role Description / Specific Responsibilities

1. Supervision of Employees / Drivers

2. Assessing the efficiency and technical proficiency of the team

3. Ensuring employees work safety / work process.

4. Resolving operational issues.

5. Monitor daily workflows to ensure operational needs are met.

6. Manage and fulfil Upper Management’s work targets / goals.

7. Prepare reports for upper management regarding operational issues.

8. Perform other operations related duties as assigned.

B. Competencies

1. Good communication skills and able to engage difficult personalities.

2. Active participation in engaging clients and fellow colleagues

3. Holds regular meetings for updating, gaining experience in slides presentation.

4. Gains experience in software development for logistics.

Class 3 License (preferably)

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!

We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an international brand that would make Singapore proud!

Key Responsibilities:

• Develop SOPs to allow the brand to expand while maintaining quality and service standards
• Assist Store managers in all aspects of their business.
• Guide Store Managers in maximizing sales and controls thus resulting in achievements of budgets.
• Work to exceed sales and targets to maximize profitability.
• Assist in the opening of new stores.
• Responsible for all aspects in the management and operations of company stores.
• Deliver on all Operational goals, focuses and KPIs.

Follow us at www.instagram.com/thegoodburgersg or www.facebook.com/thegoodburgersg

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Operations Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Engineering or equivalent
• Minimum 5 years’ relevant working experience in Oilfield Equipment Manufacturing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Ensure licenses are always valid for all department and staff

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with internal department

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Project planning and execution for upcoming project

· Handling and managing all site issues

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have above 5 years of experience working in a managerial position

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Willingness to learn and adapt

· Have integrity and reliable to handle issues

Service Manager | Electrical, Hydraulic and Pneumatic schematic | Construction Machinery | Tuas

Location: Tuas (Company pick up available - West & North)
Salary: $5,000 - $6,000 + OT + AWS + Performance bonus
Working days: Monday - Friday
Working hours: 8:15am – 5:15pm

Manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• To guide and lead day-to-day operations of the service team.
• Product delivery training to distributors and customers.
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License is an advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Project Manager assist their Engineering team for the next phrase of their business.

This Project Manager would be responsible for :

• Responsible in managing technical and commercial scope and provide a coherent engineering package to obtain fully approval from customer and end-user on schedule
• Responsible in ensuring selected systems and or equipment in accordance with contract, specification and performance requirements
• Responsible in managing internal team and external vendor to ensure deliver projects on schedule
• Responsible in managing and controling internal labor cost charge to project
• Responsible in understanding technical specification and commercial terms of contract. Manage contracts and customer expectation
• Responsible in project risk management
• Responsible in managing full lifecycle of projects from tender review at final stage to completion of project defects liability period.
• Handling management of contract to manage customer expectation
• Any other adhoc duties required

Requirements

• Minimum degree in mechanical, electrical or chemical engineering or relevant studies
• Minimum 5 years related project management experience in water treatment, Petrochemical/ Chemical; Marine or Offshore Industries
• Registered Professional Engineer (PE) or Chartered Engineer is a must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Attachment Description

The trainee will supervise day-to-day operations across all organizational levels. Managing quality assurance programs and hiring and training staff are among their responsibilities. In order to guarantee that everyone does their work on time, an operations manager also plans process enhancements.

Specific Responsibilities

1. Make sure every operation is conducted in a sensible and economical manner.

2. Enhance the procedures, methods, and best practices of operational management.

3. Plan inventory, make material purchases, and monitor warehouse productivity.

4. Assist the organization in maintaining legally compliant practices.

5. Create both operational and strategic goals.

6. Analyze financial information and use it to increase profitability.

7. Control projections and spending.

8. Keep an eye on production KPIs and carry out quality controls.

9. Employ, educate, and manage personnel

10. Look for ways to improve the level of client care.

Technical Skills and Competencies

1. Planning and Development

2. Communication skills, Team Management & Monitoring 3. Product Knowledge Training

4. Training and Supervisory skills

5. Customer Service

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

We are a fast growing dynamic cleaning organization that is actively looking into new cutting-edge technologies and innovative solutions in the industry.

Responsibilities: -

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements: -

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license

Responsibilities:

- Accountable for day-to-day operational activities in systems, to ensure optimum system performance and determine the system strategy for business continuity.

- Review, implement and uphold the effective implementation of IT policies and operations protocols.

- Lead a team of Operational/ Technical Engineers to work with outsourced service providers and stakeholders in delivering operational objectives e.g. supporting data transfers from source environment, supporting the review and installation of codes and libraries for users, supporting specialist tech support to help users in their analysis, supporting vetting of models, algorithms where needed.

- Review and plan for systems integration efforts to ensure the system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.

- Monitor and ensure Service Desk operations are functional, assist and triage issues.

- Review and ensuring backup solution for data and system are in place

- Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.

- Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short and long term incident resolution plans at appropriate forums.

- Accountable for maintaining and tracking asset inventory management to ensure all assets are accounted for.

- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

As a Manager, Technical Support, you need to bring to the team:

- Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- At least 6 years of working experience in IT operations and vendor management

- Proactive and dedicated individual with strong leadership, and multi-tasking capabilities

- Ability to build and maintain relationships with a wide array of people at both junior and senior levels

- Experienced in and ability to navigate the Public Agency IT/System environment is preferred.

- Experience in data analytics systems is preferred.

- Experience in running incident, problem and change management processes.

In-depth hands-on experience in:

- Implementing processes as per ITIL framework.

– incident, problem and change management, service transition.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.

- Knowledge of disaster recovery, system backup and restore

- Experience with cloud-based services (e.g. AWS, Azure) and project management tools (e.g. Atlassian, JIRA) are an added advantage

- Experience with setting up and or running operations for research projects, and machine learning platforms will be an advantage.

Roles & Responsibilities

We are looking for an experiences Cleaning Operation Manager to manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations. Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness and common areas in accordance with the standard work requirements.

• Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.

• Maintains the care and use of supplies, equipment, etc. and the appearance of housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.

• Ensures Housekeeping supplies and equipment stocks are raised timely and maintains adequate inventory levels to provide a clean, safe and comfortable environment.

• Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs.

• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.

• Train employees in proper housekeeping procedures and appropriate performance of duties.

• Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

• Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.

Requirements

• At least 3 years of supervisory experience in Hotel Housekeeping

• Proactive, meticulous, and able to perform strenuous activities and handle heavy load.

• Ability to successfully operate large-scale, high-pressure environment with sudden change in business levels.

• Willingness to do shift work, work on weekends, eve/public holidays as and when assigned.