Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

Tasks:

• Work with System Engineers and vendors to resolve customers' technical problems
• Ensure support cases are tracked and duly closed
• Manage support cases through the use of SAP and support ticketing system
• Work closely with various teams, eg. Sales, Logistics and subsidiaries to manage the handling of repair items
• Analysis of support and repair data
• Sharing of preventive measures with Engineers and Customers to reduce equipment failures

Qualifications:

• At least a diploma in Electronics engineering
• Preferably with minimum 2 years' working experience
• Knowledge in RF & EMC is an advantage
• Working knowledge in SAP a plus

Job Scope for Operations Assistant

1) Prepare shipping documents for export of cargo. House waybill (HAWB) and Master waybill (MAWB) 2) Print cargo label for cargo for Export.

3) Ensure correct rates executed on AWB.

4) Send pre-alert email to oversea office after documents executed.

5) Check all cargo are lodged into terminal at end of day.

6) Handle problem arise during lodgement promptly.

7) Send Shipper's AWB after execution.

8) Ensure all shipment for exported are correct and DG cargo are declared correctly.

9) Ensure all documents executed are correct and pre-alert sent for all MAWB and HAWB. ** On job training will be provided.

Responsibilities:

• Provide operations/logistics support for exhibitions, conferences and events organised/managed by the company, including tenanted events in Changi Exhibition Centre.
• Prepare exhibition information and order manual for events.
• Develop budgets and manage expenses to ensure monies are spent wisely and kept within allocated budget.
• Manage floor plan to ensure maximum yield.
• Approve stand designs and manage stand contractors to ensure ensuring compliance to event, venue and authority requirements.

Requirements:

• Minimum qualification - Diploma holder.
• At least 1 year working experience in the exhibition industry, preferably in a similar position in an exhibition/event organiser or experience in exhibition/conference industry.
• Good interpersonal and communication skills.
• Possess good planning, organisational and skills and able to multi-task.

Job Description & Requirements:

Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

We are seeking a dedicated Administrative and Sales Coordinator to join our passionate team. This multifaceted role is integral to the smooth operation of our studio, providing administrative support, exceptional customer interaction, and assisting in sales and marketing coordination.

Responsibilities:

• Front Desk Duties: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Executive: Assist and execute sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings. Be responsible for the conversion of trials to enrollments to help in revenue growth.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Qualifications:

• High school diploma or equivalent; a degree in a related field is a plus.
• Exceptional interpersonal and communication skills.
• A friendly, welcoming demeanor and a passion for helping students and parents.
• Strong organizational and multitasking abilities.
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.
• An appreciation for music and the arts is a bonus.

What We Offer:

• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact on students' musical journeys.
• Competitive compensation and benefits.

Experience:

• Customer service: 1 year (Required)
• Retail Operations: 1 year (Required)

Job Types: Full-time, Permanent

Work Location: In person

Salary: $2,500.00 - $3,500.00 per month

Join our team and play a crucial role in helping students discover the joy of music and the support they need to succeed in their musical endeavors. If you're a people person with strong administrative skills and a flair for sales and marketing coordination, we'd love to hear from you.

How to Apply:

Please send your resume and a cover letter outlining your qualifications and enthusiasm for this role to [email protected]. We look forward to welcoming you to our musical family!

Presto Studios is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Be part of an exciting team working on cutting-edge advanced packaging process technologies. To take charge of the development and validation of module process and collaborate with process integration to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Work with various teams to help develop leading-edge packaging CMP solutions for our customers to take from concept to mass production. This position is based in Singapore.

Responsibilities:

• Manage and execute CMP/Integration related programs, timely development of products/process capabilities for various applications.
• Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes for continual process improvement
• Validate and/or develop new process baseline, including new capability, process, feature, tools and/or materials
• Implement related metrology (eg AFM) & inspection (eg AOI) to maintain process control to ensure process stability and repeatability.
• Support new integration flow development, CMP/Integration customer demo, collaborate with customer/partner to achieve site objectives.

Experience:

• Minimum 5 years of experience in semiconductor packaging/assembly/BEOL and/or minimum 2 years of program management role
• Relevant experience on CMP/Integration process development, CMP end-point technologies, new materials, consumables/pads/slurries, etc.
• Good understanding on enabling high-density interconnects, associated mechanical, thermal and reliability issues and cost tradeoffs of various interposers process technologies
• Willing to tackle tough problems and enjoys problem solving.
• Comfortable in large corporate environments and can work with multi-functional teams across geographies/nationalities.
• Added advantage with exposure to one or more various packaging technologies such as wire-bonding, flip-chip, TCB, camera-module assembly, molding, singulation, WLCSP, MCMs, and SiP
• Requires BE or BS in Electrical, Mechanical, or Materials Science Engineering.

Work Location:

• Science Park II

Pratt & Whitney, an RTX business, is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units for commercial, military and business aircraft. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world.

We are advancing aviation, engineering integrated defense systems, and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges. Make a difference with a career at Pratt & Whitney.

What You Will Do

• Lead and supervise repair cell; group leaders, technicians and repair specialists, to meet cell targets and goals for quality and on-time delivery.
• Assist manager in production and overtime schedules and procedures, as well as support cell leader on manpower and resources planning.
• Implement management tools to track production activities, material flow and inventory used by the cells to achieve cost, quality and delivery targets.
• Develop & maintain adequate repair process control to achieve consistent quality products.
• Track production and repair yield and quality targets set by management.
• Enhance current repair procedures & improve process robustness & output, through process improvement and standard work.
• Support capacity ramp up initiatives through workforce hiring, planned skills training, resource scheduling and development programs.
• Assist the Department Manager in performance reviews on a regular basis in order to facilitate or maintain a high operating efficiency for the repair cells
• Develop potential talent in pipeline and champion employee development to ensure repair team stability and continuity.

Qualifications You Must Have

• Diploma in Mechanical/Aeronautical/Production Engineering with 3 years of relevant aviation experience
• Good working knowledge of MS Office software (Word, Excel, Access and PowerPoint)
• Analytical with strong leadership and supervisory skills

Qualifications We Prefer

• Experience in aircraft engine workshop practices and maintenance & repair work process.
• Ability to perform basic bench repair on components.
• Able to perform machining on components using Lathe, Milling, Jig Bore, EDM and Grinding.

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training and in-house/external certifications.
• Competitive remuneration package.
• Allowance and overtime benefits where applicable.
• Company transport provided.

Learn More & Apply Now!

• Diversity, Equity & Inclusion fuels opportunity for our employees, customers and communities.
• Corporate social responsibility to lift up underserved communities, support the advancement of people, address climate change; learn about our Environmental, Social and Governance aspirations.
• Watch We Are RTX and We Stand Up for Inclusion videos.

Key Responsibilities

1. Develops, applies, revises, maintains and/ or tests quality/ reliability standards to ensure alignment with customer expectations.
2. Designs and implements methods and procedures for inspecting, testing and evaluating the quality/ reliability of products
3. Develops, implements quality/ reliability test plans and performs failure analysis. Perform FMECA, document CRAMS and work with supplier and engineer to enable crams test plan. Also perform PQP at supplier. Reliability modeling and ERAMS
4. Gathers operational and test data and evaluates results. Prepares documentation for testing.
5. Develops methods and parameters, project methodology and/ or project proposals.
6. Evaluates work methods, procedures and policies to ensure world class quality standards are attainable.
7. May be accountable for projects/ programs as wells as, developing methods and parameters, project methodology and/ or project proposals.
8. Coaches, mentor and conduct training for targeted organizations on quality & reliability process

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

RESPONSIBILITIES

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirements
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management
• Good knowledge and experienced in building related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, plumbing works etc

JOB REQUIREMENTS

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 3 Year(s) of working experience in facilities/ building maintenance industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have)
• Must be self-driven & motivated to perform and deliver service excellence

We are looking for project engineer (building) based in Singapore office, if you are interested in becoming part of our SH family, please submit your resume and experience via the submit button below.

Requirements

• Diploma in Electronics / Electrical / Mechanical engineering or equivalent.
• Bilingual in English & Mandarin is essential to communicate with supplier.
• 3 years relevant working experience in related functions in manufacturing industry.
• Experience in supplier qualification, incoming inspection, source inspection, equipment calibration and ISO9001 documentation.
• Familiar with respective supplier processes.

-Mech examples: metal machining/ welding, plastic machining/welding, surface treatment, metal stamping, casting, molding, …etc.

- Elect examples: wire crimping, cable assembly, continuity testing, PCBA …etc.

• 4. Familiar with APQP / PPAP / QCP / SPC / FMEA / 8D / 5S / GD&T / GR&R / DOE / IPC610 / Weld Joints & Symbols, will be an advantage.

Responsibilities

• Responsible for implementing continuous quality improvement programs with the suppliers as well as reviewing and updating incoming inspection procedures, practices, and part quality plans to ensure that they are implemented effectively.
• Perform supplier performance audit and monitor supplier performance through incoming inspection performance and monthly supplier review meeting.
• Review drawings & customer specification with suppliers on measurement method and reports.
• Train and monitor IQA inspectors’ method & criteria.
• Conduct source inspection when required.
• Conduct MRB to review non-conformance parts disposition.
• Conduct purge control when there is a Quality Alert raise during in-process.
• Monitor and arrange measurement tools/equipment/fixture for calibration.
• Work with suppliers to identify root causes and resolve quality issues.
• Raise VCAR to supplier when supplier failed two consecutive lots on the same defect category.
• Raise vendor improvement plan & review for top five valued suppliers and top five worst suppliers.
• Converge to BDG on customer consign part, if out of specification, the instruction how to dispose the non-conformance part.
• Manage the customer specific requirements and offer technical support to suppliers.
• Responsible for ensuring that the products produced meet quality standards required to minimize quality costs and maximize customer satisfaction whilst ensuring that procedures and processes are adhered to.
• Analyze supplier’s non-conformance data/trend to drive supplier for quality strategic improvement plan.
• Periodically quality meeting with suppliers to ensure quality issues are addressed and CAPA is implemented, effective and closed.
• Work reviewed at project milestones and/or on completion by Senior Management.
• Raise ICAR & VCAR to manufacturing and supplier on quality issue.
• Report abnormality of customer part to CQE & BDG.
• Liaise with suppliers on quality related matters.
• Perform suppliers audit and review.
• Any other duties assigned by his/her superior / Manager.

Job Description

Responsibilities

The Environmental, Health and Safety (EHS) Engineer is responsible for developing, implementing, and continually improving company’s safety and health programs and procedures to ensure personnel and plant wide Health and Safety. This individual is required to monitor and conduct EHS audits to identify level of implementation & effectiveness of EHS management system, identify & recommend measures/approaches to close gaps/improve the management system. He/she will also be liaising with inter-departments and external organizations on EHS compliance issues.

• Supports site's compliance with WSH Regulations.
• Monitor and track timely completion of activities, initiatives and action items in Corporate SMART Reporting System, while supporting PDPR Dashboard Reporting.
• Manage and maintain the facilities to ensure compliant with local EHS regulations.
• Ensure organization meets all legal licensing requirements with regards to occupational health and safety.
• Develop and conduct inspection & audit program by identifying root causes of deficiencies and completion of preventive and corrective actions.
• Establish & lead trend analysis, audits, accident investigations and site inspections of operational procedures, facility design, equipment and materials.
• Oversee Industrial Hygiene Screening for site personnel.
• Drive & champion Behavior Based Safety System.
• Conduct trainings to educate organization of best practices and regulatory/corporate requirements when necessary.
  
  Requirements:
• Degree in Safety, Health & Environmental Engineering.
• Degree in Electrical and Electronics Engineering will be considered for the role.
• Specialist Diploma in Occupational Health & Industrial Hygiene is a plus.
• Minimum 3 years’ experience in the EHS profession. Fresh graduates will be considered for the role.
• Experience in planning, development and implementation of EHS management systems and compliance
• Lead and drive hazard identification and risk assessment methodology.
• Good knowledge of local legislation (eg. WSH/NEA/SCDF), BIZSAFE, ISO 14001 & 45001 requirements.
• Fire Safety Manager and/or WSHO is an added advantage.
• Analytical, meticulous, resourceful and able to meet tight deadlines in a fast-paced work environment.
• A team player with good communication, interpersonal and organizing skills.

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

We are looking for an Application Engineer who can find innovative and creative solutions to challenging problems. As an IoT Application Engineer, you'll evaluate the optimal design and architecture for different use cases of design and develop IoT solutions, including driving the pilot implementation. This role will also be responsible for the integration with the data platform and different application frameworks and platforms within the organization's Industry 4.0 digital solution ecosystem, as well as supporting the exploration of new technology and innovation solutions from a data communication, storage and retrieval perspective.

DESCRIPTION

• Works with the application development team and business unit process experts, as well as technology partners, to design loT and sensor solutions.
• Support the data integration solution for IT and OT technology develop by Innovation Hub.
• Ensure compliance with data management, access control, and usage with the organization's data governance policy.
• Design and implement loT, Sensors and data connectivity into an enterprise data platform.
• Support and provide technical advice for exploration of new technology, POC development of new loT, sensors and controllers development.

Qualification and Education Requirements

• Bachelor's degree in a technical discipline, with emphasis on Computer Science/Computer Engineering/ Electrical & Electronic Engineering
• A passion for Sensors, loT and data collection and signalling via loT sensors
• Min 3-5 years of relevant work experience
• Experiences loT data connectivity platform and data stream solution from loT/sensors, electronic and controller solutions. (e.g. Raspberry Pi, Arduino, industrial loT sensors, controller and PLCs)
• Experience in embedded systems and wireless SOC (e.g. BLE, Wi-Fi, Zigbee, IoT)
• Knowledge in Industrial Standard Communication Protocols such as OPC, MTConnect, ModBus, MQTT, Web Sockets, REST API etc.
• Experience with designing and building electronic modules based on some common platforms such as Arduino, Raspberry Pi, etc.
• Familiar with electronic module design, analysis and development tasks such as performing circuit analysis, understanding analogue/digital filters, designing feedback control, and working with RF
• Carry out Risk Assessment and ensure compliance with Work, Safety, and Health Regulations
• Coordinate procurement and liaison with vendors/suppliers
• To conduct thorough testing and troubleshooting to identify and resolve issues that may arise
• To collaborate with relevant stakeholders to ensure data and its security are not compromised
• To evaluate the risk of security leaks in the IoT system
• To maintain comprehensive documentation of IoT technology research, system designs, and testing procedures
• Great individual performer as well as a contributor to a team
• Strong customer management and problem-solving skills

Preferred Skills:

• Capable of demonstrating excellent analytical ability, communication, and interpersonal skills required to build relationships with team members to solve problems and resolve issues
• Experience with process analysis, design, and implementation; business and technical requirements; problem-solving
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• One of the World's largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Perform the Manufacturing Engineering activity in Engine Overhaul/Component Repair production areas. Act as Technical Authority, assuring the initial and continuing capability of the Production method to produce conforming product and ensuring the resolution of technical issues/problems/arisings to meet business and customer requirements for safety, cost, delivery rate and leadtime (SQCD). Support integration on all Manufacturing Engineering activities across the product lifecycle and through the supply chain.
• HSE – Practice full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm programme.
• Product Safety – Understand product safety risks and work on mitigation to meet the required safety levels supporting requirements of the Company’s Safety Management System.
• Quality – Practice a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First methodology. Support process and product related Quality investigation, and manage NADCAP accreditation.
• Delivery – Ensure that manufacturing processes and methods of manufacture within the business and suppliers are developed and deployed to support/deliver Right First Time manufacture using SPS, DMAIC and System Engineering tools. Manage FAIR/MSA activities and Source & method change in the cell/area of accountability.
• Delivery – Review issues identified e.g. Troubleshoot Strip / Build, Balancing, Runout, In-situ repair, Component Repair processes and key equipment/toolings (ITT, VTL, BTG, Wash, FTB, CMM, etc), determine resolutions and reestablish the Standards.
• Cost – Support cell/area of accountability to meet cost targets e.g. productivity, CONQ etc.
• Standards – Deploy and sustain the SAESL Operating System Standards by working with the Cell/Area CFT, and where applicable with the suppliers. Identify opportunity to improve the Standards.
• Technical Authority – Specify Manufacturing Engineering and process requirements and make technical decisions in relation to the cell/area of accountability.
• Lean/Improvement – Identify requirements for improvements and innovations in manufacturing processes and methods of manufacture within their cell/area of accountability. Prioritise and promote launch of new projects based on business case. Drive manufacturing processes towards identified best practice.
• Deploy capability (including NPI) – Responsible for production readiness of new product manufacturing capabilities or methods of manufacture. Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain. Maintenance of Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assembles which clearly define the manufacturing process ensuring manufacturing processes and/or methods of manufacture meets the requirements for quality, cost, delivery rate and lead time

Requirements

• Degree in Aeronautical / Manufacturing / Mechanical / Industrial Engineering discipline (Candidates with Diploma in Aeronautical / Manufacturing / Mechanical / Industrial discipline and relevant experience may be considered).
• Fresh graduates may be considered.
• Good knowledge of high bypass gas turbine engines.
• Good knowledge of material and component repair processes (e.g. Welding, Machining, Painting, Coating, etc).
• Good communication, analytical, engineering and project management skills.
• Good technical problem-solving skills (Six Sigma) and hands-on approach.

• Study and review M&E Drawings and coordinate M&E works with the consultants, sub-contractors as well as project structural & architectural colleagues team to resolve any technical, site issues and discrepancies.
• To carry out site supervision on M&E works and arrange inspection with RTO
• To supervise M&E subcon works and ensure subcontractors progress in accordance to schedule set
• Arrange all the M&E T&C works
• Ensure timely production and submission of M&E shop drawings, materials and method statement are to be approved before use
• Highlight and advise the project staff on the interfacing of M&E services and the ID works

Responsibilities

· Assist senior or principal engineer with solution development.

· Create Test case and work with business for User Acceptance Testing

· Participate in services and software system development and design.

· Work with IT to ensure Business As usual support for factory system.

· Work with capability acquisition team to ensure that future technology improvement aligns with Factory / Enterprise System requirement / expectation.

· Create reports and support business information requirement.

· Assist business during system roll out.

· Can drive the system and deal with routine error message.

Requirements

· Possess a Degree or Diploma in Engineering, IT or related fields

· Experience with Microsoft Power Platform development

· Experience with Microsoft Visual Studio Application development

· Excellent team player, self-motivated and self-driven to deliver result.

· Excellent analytical and problem-solving skills and project management skills

· Experience in leveraging 3rd party partners for support and/or projects.

· Knowledge on Networking and Server Architecture

· Experience with Object Oriented Design will be advantageous.

· Familiarity with Agile/Scrum methodologies

· Experience working in a high availability manufacturing services environment will be advantageous.

· Experience with Six Sigma, LEAN or other Continuous Improvement process will be advantageous.

· Fresh Grad are welcome

Job Description:

· Reports to Geotechnics Manager or Monitoring Manager;

• Maintain and implement ISO 9001, ISO 14001 & OHSAS 18001/ISO 45001 Management System effectively;
• Successful delivery of projects from difference service lines according to the quality plan and procedure;
• Assist the Project Manager in planning, coordination and execution of Soil Investigation and Instrumentation projects;
• Supervise and quality control on work delivery
• Attend meetings, write meeting minutes, method statement and liaise with project stakeholders, if required;
• Coordinate with contractors/sub-contractors on site;
• Implementation of the highest practicable standards of Health, Safety and Environmental Performance and maintenance of the Management Systems to ensure compliance with appropriate International Standards;
• Perform field work as required within the specified budget and allocated time;
• Follow business management system and corporate compliance procedure;
• Act as role model for excellence, exceptionalism, quality, responsibility, professionalism and teamwork.
• Abide to Fugro’s Values.

Requirements:

· Degree in Engineering Geology or related discipline

· Min 2 years of working experience in operational control on soil investigation and instrumentation service line

· Experience in LTA, PUB project will be an advantage

· Fresh graduate will be considered for junior role

· Strong technical knowledge in soil investigation, instrumentation and monitoring service line

· Ability to think strategically and follow through on the successful implementation of plans

· Team player and strong problem-solving skills

· Effective communication skills including verbal and written communication

· Detail oriented and strong organisational skills

· Results driven and highly motivated

· Independent and able to deliver under pressured

· Accreditation Certificate for Geologist with GeoSS membership is a must

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

Job Summary:

The Operations Lead coordinates and supervises Mobilisation and Geotechnical Equipment Maintenance activities so that all offshore spreads are prepared and ready for offshore operations with a particular attention to mobilisation plans, SAT’s, certification, bridging documentation.

The Operations Lead ensure both an effective and efficient execution of the agreed work during preparation and execution of a project in such manner that the QHSE, technical and contractual requirements are met. Maintain effective communication with project team members, critical equipment suppliers, sub-contractors and other stakeholders.

About the role:

• Take full charge and execute any specific mobilization activities, including development of procedures, task plans, lift plans, as instructed. Liaise with 3rd Party Naval Arch companies to have mobilisation structural plan and grillage details. Prepare Mobilisation specification and seek quotes from shipyard and 3rd party vendors.
• Ensure equipment planned maintenance records are filed and provide guidance to offshore project crew on technical fronts such as Troubleshooting, equipment maintenance. Seek OEM’s advise as and when necessary and provide the advisory to the project crew.
• Manages and monitors vessels preparation, if needed - On-hire surveys to the satisfaction of the project team and to satisfy COMPANY’s assurance process.
• Liaise with various local subcontractors as necessary, in conjunction with SCM / Procurement teams.
• Identify in advance need of additional support from installation engineers for critical activities,
• Ensure that all work performed complies with the requirements of the Project and is carried out in accordance with the rules and the methods of the Company.
• Ensure that all aspects of project Safety, Health & Quality are implemented on each of the work sites and report to Project’s HSE organisation as necessary.
• Ensures that inventory in the yards are kept up to date and equipment maintained as per the schedule.
• Prepare logistics plans relevant to the assigned vessel mob/demob and ensures alignment with Company’s procedures and HSSE guidelines. In absence of logistics co-ordinator, arranges the logistic arrangements.
• Workflows and processes are followed as per the RACI framework
• Attend daily conference call with Offshore Manager and Project Manager to ensure regular follow up of project needs in terms of personnel, equipment, planning during mobilisation, fieldwork and demobilisation phases
• Ensure project consumables (such as operational equipment (internal and external), survey consumables) required on top of vessel standard consumables are defined and delivered by project to the vessel.
• Must possess skill sets and demonstrate proven experience of developing, improving and streamlining processes to meet established goals and objectives. Require the ability to effectively manage projects that may vary in nature and scope.
• Plan, schedule and execute all mobilization and demobilization activities on assigned vessel.
• Ensure delivered project equipment are function-tested and calibrated with appropriate certification. Maintain record of certifications in operations folder dedicated to the project Mob/Demob.
• Validate sequence and associated schedule changes initiated by the project

Preferred experiences:

• Coordinated medium to large scale project mobilisations with resources coming in from multiple suppliers and countries
• Understanding the basics of marine ops i.e. DP, ASOG, MOPO, marine stability calculations, in general how weather affects DP and marine ops, and marine inspections/class compliance
• Logistics (how custom clearance works, CIPL, AWB, B/L paperwork required) – including what machines needed to transport equipment i.e. what capacity forklift, crane, low bed needed for different weights and in general a willingness to go into that level of granularity when dealing with logistics and agents
• Lifting (different types of cranes, incl offshore cranes and onshore cranes, basics of crane wires and wire greasing, spooling under tension, inspections and when wires need to be changed out) – also includes how to write and review lift plans, rigging angles and calculations, and what type of slings/shackles/master links to be used for load tests/regular lifting – this also requires that level of granularity when dealing with logistics and agents
• Grillage/A-frame design – understanding design factors, load factors, which class association standards to apply, reviewing design drawings and Finite Element Analysis, doing dimensional check on-board to look at whether a particular piece of grillage/A-frame or base frame can fit and where the sea-fastening points will be/does timber need to be removed or is there any reinforcement needed below deck
• Grillage/A-frame fabrication – how to review fabrication quotes and timelines, reviewing load test procedures, NDT methods and control points and how to lift structures and install them on deck. Understanding different types of welds (e.g. fillet weld, full penetration, etc.) and design of dog plates, shim plates and reviewing weld locations to ensure sea-fastening is secure. For bolted connections, looking at the bolt catalogue to ensure that bolt size and proposed bolt holes/washers are adequate for the load foreseen
• Crewing – understand marine and project crew matrix, keep close contact with agents to understand quarantine requirements and changing travel restrictions, ensure crew certification up to date
• Drawings – High level knowledge of Autocad, to do quick, last-minute changes in deck layout and to do checks to see if a certain type of equipment can fit somewhere on deck. Also, ability to read engineering drawings is critical to this role because even the tiniest modification to grillage, SBF, A frame etc. has engineering drawings and installation/ sea-fastening drawings.
• Inventory management – classification system for inventory in stores with assessment of forecast maintenance/replacement of parts and lifecycle estimates
• Procurement – level of detail needed in clarifications with contractors and creating bid evaluation table with detailed assessment of the merits of each bid and a recommendation from a technical standpoint.

About you:

• Education: Third-level technical or similar university degree education in Mechanical or Electrical Engineering with several years’ work experience;
• Working experience: Minimum 5-8 years of experience, experience in the marine industry is essential
• Background experience working in subsea or marine construction projects is beneficial
• Management experience: Minimum 3-5 years of experience in supervisory positions. Proven Supervisor level experience with or without direct reports
• License/ certification/ qualification: Valid driver’s license with acceptable motor vehicle record required
• Languages & Proficiency: English (Fluent). High-level competence to communicate clearly and accurately, in English language, both verbal and written

Other experience:

• Proactive, positive attitude, meticulous with good attention to detail
• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must
• High-level knowledge of logistics field is a must

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Responsibilities

• Manage the conceptualization, development, validation and implementation of new repair technologies
• Manage the acquisition, delivery and commissioning of capital equipment, turnkey solutions and ancillary fixtures/ tooling for implementing new repair processes
• Implement and deliver new repairs by designing and fabricating repair fixtures/ tooling; developing process parameters; and validating repair set-up through First Article Inspection
• Provide technical assistance to all functional departments to meet business objectives
• Any other duties as assigned by supervisor

Requirements

• Bachelor’s Degree in Manufacturing, Material Science, Mechanical engineering or related field
• Good knowledge in component repair processes (welding, machining, painting, inspection etc)
• Possess good communication, analytical, engineering and project management skills
• Good technical problem solving skills (Six sigma), takes ownership and hands-on approach
• Familiarity with digital manufacturing and/or proficiency in CNC programming is an advantage
• Able to multi-task and work well under pressure as an individual/ team
• Ideally 3 years’ experience in a similar capacity in the aviation industry. Fresh graduates and experienced engineers from non-aviation industry are welcome to apply

Job Description:

• Responsible New Product Introduction (NPI) process reviews drawings and specifications.
• Submit Supplier Problem Sheet (SPS) for issues encounter drawing and specifications.
• Drafting 2D drawing for the entire incomplete drawing.
• Design the internal fixture all the process.
• Able to solve drawing issues with production team internally.
• Review Engineering Change Order (ECO) and Engineering Specs Waiver (ESW) process.
• Generate internal OMS (Operational Method Sheets) and WI (work instruction).
• Able to create PTIS (Part Technical Information Sheet) creation base on the drawings Generate internal.
• Able to read multi levels BOM.
• Create multilevel Bill of Materials (BOM) and Routing for job travellers.
• Provide assistance to Purchasing for any material or OEM buying parts related.
• Work with Customer for any design improvements.
• Hand on experience on assist assembly technicians.

Additional Information

• Experience using CAD software such as SolidWorks, AutoCAD, or Autodesk Inventor
• ERP knowledge’s Vantage and Epicor, ex...
• Familiar with ASTM spec, ASME Y14.5M-1994 & ASME Y14.38-1999 and GD&T specification.
• Knowledgeable in DOS, MS Office software such as Word processing, Excel spreadsheets, PowerPoint presentation and other software related to drawings and management system.
• Familiar with all the special process ex. Anodize, EN-plating…
• Knowledge of semiconductor and equipment assembly process.
• Familiar the semiconductors components process.
• Familiar the helium leak, hydrostatic leak test and load test.
• Time-management skills for meeting deadlines

Qualification:

• Diploma or degree with mechanical engineering
• At least 1 or 2 year semiconductor manufacturing experience or Precision Manufacturing

Job Responsibilities

• Perform and certify for routine checks and defects rectification on Boeing 787, 767 and 777 aircraft maintenance tasks.
• Inspect, troubleshoot and repair aircraft systems and/or engines.
• Solving issues related to quality and safety.
• Maintain a high level standard of airworthiness when performing inspections and maintenance.
• Inspect finished work, operation/functional tests and aircraft defect rectification.
• Sign-off all tasks performed and comply with Airworthy Release.
• Co-ordinate maintenance service with relevant maintenance service provider, where necessary.
• Report to headquarter in Tokyo on regular basis to update on maintenance process and issues.
• Manage and maintain tools & equipment store.
• Support and perform maintenance engineer duties in overseas stations, where necessary.

Requirements

• Degree in Electrical and Electronic Engineering or related professional field in aircraft maintenance from an accredited university.
• Possess aircraft maintenance license and an expert with excellent aircraft engineering and maintenance knowledge for Boeing 787, 767 and 777.
• Possess more than 25 years of airline engineering experiences in the aviation industry.
• Possess qualified certification from Japan Civil Aviation Bureau (JCAB) is highly recommended as part of civil aviation regulations requirement.
• Proficiency in Microsoft office such as Word and Excel for reporting and communication with Head office in Tokyo.
• Proficiency in English as well as Japanese for communication including writing, reading, listening and speaking so as to make coordination with Head office in Tokyo.
• Strong ability to work under pressure due to time sensitive maintenance situation.
• Pleasant personality with good interpersonal and communication skills.
• Pro-active and self-motivated individual who works well independently.

Staff Fringe Benefits includes:

• AWS & Variable Bonus.
• Medical and Hospitalisation coverage
• Concessionary travel to any destinations & discounted travel on ANA and other partner airlines

Job Description:

• Responsible New Product Introduction (NPI) process reviews drawings and specifications.
• Submit Supplier Problem Sheet (SPS) for issues encounter drawing and specifications.
• Drafting 2D drawing for the entire incomplete drawing.
• Design the internal fixture all the process.
• Able to solve drawing issues with production team internally.
• Review Engineering Change Order (ECO) and Engineering Specs Waiver (ESW) process.
• Generate internal OMS (Operational Method Sheets) and WI (work instruction).
• Able to create PTIS (Part Technical Information Sheet) creation base on the drawings Generate internal.
• Able to read multi levels BOM.
• Create multilevel Bill of Materials (BOM) and Routing for job travellers.
• Provide assistance to Purchasing for any material or OEM buying parts related.
• Work with Customer for any design improvements.
• Hand on experience on assist assembly technicians.

Additional Information

• Experience using CAD software such as SolidWorks, AutoCAD, or Autodesk Inventor
• ERP knowledge’s Vantage and Epicor, ex...
• Familiar with ASTM spec, ASME Y14.5M-1994 & ASME Y14.38-1999 and GD&T specification.
• Knowledgeable in DOS, MS Office software such as Word processing, Excel spreadsheets, PowerPoint presentation and other software related to drawings and management system.
• Familiar with all the special process ex. Anodize, EN-plating…
• Knowledge of semiconductor and equipment assembly process.
• Familiar the semiconductors components process.
• Familiar the helium leak, hydrostatic leak test and load test.
• Time-management skills for meeting deadlines

Qualification:

• Diploma or degree with mechanical engineering
• At least 1 or 2 year semiconductor manufacturing experience or Precision Manufacturing