Total 117 Senior Executive product specialist job vacancies in Serangoon North Ave 5, Singapore

Benefits

1. Attractive Compensation: Earn up to $4,500 basic salary plus a variable bonus, offering a competitive package in the eCommerce and marketing sector.
2. Work-Life: Enjoy a 5-day work week (Monday to Friday) from 9 am to 6 pm, providing a structured and balanced schedule.
3. Location: Office situated at 8 Ubi Road
4. Career Growth: Opportunity to work in a fast-paced environment with room for personal and professional development, especially in the digital and FMCG/beauty industries.
5. Team Collaboration: Join a dynamic team where your contributions will be recognized and impactful in driving eCommerce and marketing success.

Job Description

We are seeking a driven and results-oriented Senior eCommerce Executive to lead the development and execution of our digital and eCommerce strategy. This role is pivotal in expanding our online presence, driving sales growth, and managing end-to-end eCommerce operations. You will work alongside the Commercial Manager to create impactful marketing campaigns and enhance our digital footprint.

Roles & Responsibilities

E-Marketing Strategy Planning:

• Collaborate with the Commercial Manager to develop and implement online retail strategies for Singapore and other Asia Pacific markets, focusing on revenue growth.
• Develop brand and product marketing strategies to align with business objectives, enhancing customer engagement and driving sales.
• Implement customer engagement activities, improve the eStore experience, and create content to boost conversion rates.
• Create engaging content, including copywriting for digital ads and email marketing (EDMs), to drive organic and paid acquisitions.
• Coordinate with cross-functional teams for the seamless execution of marketing and eCommerce activities.
• Develop and manage partnerships with Key Opinion Leaders (KOLs), media, brands, and stakeholders, from planning to execution.
• Prepare monthly performance reports, analyzing trends and identifying areas for growth.
• Stay updated on industry trends to keep content fresh and engaging.

eCommerce Channel Management:

• Oversee daily operations of the eStore and online marketplaces, ensuring smooth fulfillment processes and resolving customer inquiries efficiently.
• Maintain accurate and updated content across all eCommerce platforms, including products, pricing, and promotional information.
• Plan and execute promotional strategies to support key campaigns on platforms like Shopee, Lazada, and TikTok.
• Organize and manage livestreaming campaigns, collaborating with content creators to drive engagement.
• Troubleshoot eStore issues with external vendors and optimize user experience.
• Analyze product and campaign performance, making data-driven decisions to improve ROI.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma or degree in business, marketing, or a related field.
• Minimum 2 to 3 years of relevant experience, preferably in the FMCG or beauty industry.
• Proven experience with platforms like Shopee, Lazada, and eStores, with a track record of driving eCommerce revenue.
• Familiarity with Shopify and basic knowledge of Adobe Illustrator or image-editing tools like Photopea is advantageous.
• Detail-oriented with a strong focus on accuracy and quality.
• Results-driven, proactive, and capable of working both independently and collaboratively in a fast-paced environment.
• Knowledge of social media, paid media tools, and digital analytics (e.g., Google Analytics) is a plus.

Additional Information

1. Salary: Up to $4,500 basic + variable bonus
2. Work Schedule: 5-day work week (Monday to Friday)
3. Hours: 9 am to 6 pm
4. Location: 8 Ubi Road

A bit about us

We’re a world-leading smart mobility SaaS tech company with over 1,750,000 subscribers across 23 countries. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate?

Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for a Senior UXUI Designer who will stand up for our customers and ensure that our products continue to positively transform lives.

You Want To

• Transform a variety of complex requirements into an easy-to-use solution that provides a world-class experience for customers across 23 countries. You will own the design process from start to finish.
• Dig deep into our customers’ minds to understand what makes them tick, discover areas for improvement and implement innovative solutions. Explore, design, test, learn, improve, repeat.
• Develop high-fidelity mockups and prototypes that will make bringing your vision to life a smooth process for our development team.
• Stay up-to-date with the latest user behaviour research and design trends.

You have

• 6 years of experience in UXUI design or relevant degree
• Attention to detail
• Strong desire to keep learning
• Understanding of UXUI design for both web and mobile applications
• Knowledge of Sketch and InVision a plus

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Key Responsibilities

• Plan, devise marketing tactics and strategies for the different prospective customers at all phases of our buying funnel (Attention, Interest, Desire and Action);
• Collaborate with product team to develop product positioning and messaging that resonate with our target buyer personas;
• Provide support in the launching of product releases and facilitation of cross-functional implementation of launches;
• Understand and support our sales channels; train them on the problems we solve for our buyers and users;
• Design and develop internal and external marketing tools/collateral and work with various teams on implementing such materials
• Assist with reporting and performance analysis of all digital marketing campaigns;
• Create, implement & manage user acquisition experiments.
• Manage a suite of digital marketing tools to determine efficacy of campaigns
• Recommend tools, technologies and processes that will scale marketing efforts and lead to impactful growth hacks;
• Conduct competitive analysis of industry and keep track of upcoming/existing competitors and their offering
• Keep abreast with the emerging trends and technologies in the digital marketing
• Identify and implement methods to nurture both prospective and active customers through automated workflows in CRM systems and other marketing automation platforms
• Key metrics to measure progress
  - Revenue growth from new business and accounts involved
  - Development of product marketing materials
  - Closing rate using new strategic sales decks
  - Adoption of materials used by sales / account management teams

• Comfortable with numbers/metrics and displays strong analytical skills
• 1-3 years experience into product marketing and knowledge of ad-tech/digital marketing
• Create high-quality, engaging, and informative content for various channels such as blog posts, white papers, case studies, eBooks, social media, help centre, and email marketing campaigns.
• Research and analyse industry trends and use the insights to create content that positions our AdTech solutions as the go-to solution for our target audience.
• Collaborate with internal teams, including product, sales, and marketing to create content that aligns with our brand messaging and business objectives.
• Edit and proofread content created by others to ensure it meets our high standards of quality.
• Optimize content for SEO to ensure it is discoverable and ranks well in search engines.
• Manage our content calendar to ensure a steady stream of content is being published.
• Passionate about digital marketing and has a good understanding/appreciation of the Web, technology, media and advertising field;
• Demonstrates commitment to quality sales and customer service
• Has exceptional interpersonal and communication skills
• Strong attention to details;
• Self-starter, takes initiative and is able to prioritize and handle multiple tasks allocated;
• Able to work under pressure in a dynamic, ever-changing priorities and fast-paced environment;
• Good knowledge and interest in latest industry trends, technology solutions and best practices;
• Good command of written and communication in English; Additional Asian language will be advantage

• Cross-country colleagues to work with different cultures and people.
• Good insurance coverage and dental benefits.
• Personal development fund to grow.
• Ample opportunities to grow. You get to propose your own ideas and see it through
• Work with passionate, talented and driven colleagues who get things done!
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing
• Quarterly recognition program and long service reward.
• Career growth and personal development scheme.

Job Responsibilities:

• Develop and implement short- and long-term sourcing strategies.
• Source, qualify, and manage suppliers, negotiating favorable terms and conditions.
• Drive cost savings through negotiations, process improvements, and low-cost country sourcing.
• Ensure timely delivery of materials and components to support production schedules.
• Collaborate with cross-functional teams to source components for new products.
• Manage and develop a team of procurement professionals.
• Continuously improve procurement processes and systems.
• Ensure compliance with relevant regulations and standards.

Job Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, or a related field.
• Minimum of five years of relevant work experience in procurement and sourcing.

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

The Senior Client Success Specialist is an advanced subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the organization.

This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for larger clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.

Acting as the clients’ trusted advisor they help the client realize value from their relationship with the organization and ensure the client’s relationship experience is a positive one.

This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.

Core Duties and Responsibilities

Client Nurture / Relationship -

• Develops and maintains the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’ through periodic engagements
• Coordination of new client on-boarding responsibilities, including set-up of the client onto the Client Portals (plus other associated activities).
• Ensures the client can interact successfully with the company and to optimize the engagement (measurable through improving CSAT).
• Preparation and implementation of weekly/monthly/quarterly/bi-annual client service meetings, client audits, client satisfaction surveys as well as tracking of service issues, quality assurance metrics and complaints (including being the first point of contact for complaints and escalations)
• Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the company.
• Gathers and tracks client requirements and specifications, including changes throughout the life of the contract and associated approvals/authorisations from the client and the company
• Documents and publishes meeting agendas and associated minutes, and tracks action items, owners, and due dates.
• Control and management of the commercial client contribution, monitoring of the ordering and billing processes as well as chasing outstanding payments/receivables. Development of client interfaces and systems (for example CRM and Change Management Systems)

Adoption Charter -

• Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate).
• Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives.

Expansion Charter -

• Drives up-sell of existing offers/services and close the deals to achieve revenue targets.
• Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities.

Renewal Charter -

• Demonstrates the value delivered by the company throughout the lifetime of the contract and drives a successful and on-time renewal.
• Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process.
• Prepares status reports to keep management, clients, and project team informed of project status, renewal business metrics and related issues
• Recommends appropriate process and procedure revisions in support of continuous improvement.

Client Success Practice -

• Be an active member of the Regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community).
• Responsible for Data Quality Management within own client portfolio.
• Must be able to respond to emergency situations at the data center and to carry a cell phone and provide 24 x 7 support as needed.
• Periodic travel to other NTT GDC locations, and client or vendor sites.
• Builds and maintains Client Success Management skills and operating knowledge.
• Builds and maintains an up-to-date knowledge of company offers.

Knowledge, Skills and Attributes:

• Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level.
• Possess excellent problem solving, critical thinking, client service, verbal and written communication skills.
• Advanced account planning and stakeholder mapping and management techniques documented in Account Plans
• Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services.
• Advanced knowledge of company offers and services, including the core functionality and features, linkage within organization's service portfolio, pricing structures, client benefits.
• Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position “partnership” offerings with the client.
• Be highly proficient with the use of IT equipment and software systems, including a very good knowledge of MS Office, especially Excel.
• Advanced sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals participating as member of the overall sales account team.
• Ability to execute on-time renewals with minimum volume or price churn and maintaining readily available client contract database of post and current contracts together with client specific documentation.
• Strong knowledge and understanding of IT service environment, service operations and ITIL practices.
• Advanced understanding of company’s high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams.
• Advanced understanding of company’s billing processes and client invoicing linked to contracted services.
• Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
• Advanced understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange.

Additional Requirements:

• Bachelor’s degree or equivalent in information technology or sales or a related field.
• Additional relevant vendor certifications are advantageous.
• At least 6 – 8 years of relevant experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) technical services company, such as a data center services provider, telecommunications and/or internet services provider or another similar technical organisation.
• Advanced subject matter and services product expertise within sales and operations.
• Advanced experience in a Managed Services and/or Outsourcing environment.
• Advanced experience as Operations /Delivery Manager, Account Executive, Solutions Consultant/Service architect for medium to large managed services contracts for assigned clients.

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• **Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.**
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

​​​​​​​

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

• Provide HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company’s overall business objectives
• Improve employee experience, engagement & retention through various initiatives
• Drive and support the development and delivery of cultural change plans and interventions
• Advise and support managers in performance management, employee career development and building of an effective talent pipeline & succession
• Partner with Compensation & Benefits team to regularly review market competitiveness, benefits and reward structures, ensuring equity and competitiveness
• Review HR policies & procedures and workflow processes in line with employment legislation and/or organizational changes to increase efficiency
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements
• Manage employee relations issues, ensuring fair and consistent resolution
• Develop positive working relationships with people through strong inter-personal skills.
• Build trust through assisting key stakeholders in solving people related issues successfully
• Adopt a service-oriented mindset and people-centricity in dealing with workforce and business stakeholders

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

Reporting to Head, Community Partnerships and Engagement, you will be working closely with the editorial teams of the various titles within the Chinese Media Group (CMG) to drive our audience engagement via membership programme, events and community partnerships.

Responsibilities:

• Drive strategic communications to grow the interest communities of CMG publications, which includes crafting and drafting of periodic and adhoc newsletters/EDMs, managing communication channels such as WhatsApp and Telegram, as well as other social media platforms
• Curate and lead communities events and engagement efforts
• Rewards programme management and fulfillment
• Stakeholder management, both internal and external
• Work with stakeholders within SPH Media on synergising engagement efforts

Requirements:

• Bachelor's Degree with at least 3 years of relevant work experience; Experience in managing communities and newsletter would be advantageous
• Proficient in English and Chinese, both written and spoken, and possesses a passion for writing in Chinese as this role supports Chinese publications
• Passionate in wanting to interact and connect with people from all walks of life, especially Chinese publications readers
• A team-player who has good problem solving skills and is experienced in handling cross-functional projects
• Proficient in MS Office or Google Suite Cloud-based productivity tools, and possess the ability to understand and utilise data to curate strategies

Benefits

1. Competitive Salary: Up to $4,500 basic + variable bonus.
2. Work-Life Balance: 5-day work week (Monday to Friday), 9 am to 6 pm.
3. Growth Opportunities: Develop your career in a fast-paced, dynamic marketing environment.
4. Creative Freedom: Lead exciting campaigns and bring your innovative ideas to life.
5. Location: Work at a modern, centrally located office at 8 Ubi Road

Job Description

We are looking for a Senior Digital Marketing Executive to join our team and help shape the future of our brand. If you’re passionate about social media, content creation, and digital marketing, this is your chance to make an impact. You will be responsible for developing and executing strategies that drive engagement, boost brand presence, and ensure our digital campaigns hit the mark.

Roles & Responsibilities

• Marketing Strategy: Develop and execute marketing strategies that align with business goals.
• Content Creation: Lead content creation across various digital platforms, including short-form videos and engaging social media posts.
• Campaign Management: Oversee paid social media campaigns to maximize reach, engagement, and conversions.
• Influencer Relations: Work closely with KOLs and influencers to amplify brand visibility.
• Livestream Hosting: Manage and host engaging livestreams for product launches and promotions.
• Analytics: Track, analyze, and report on campaign performance, providing insights for optimization.
• Collaboration: Partner with cross-functional teams to ensure campaigns align with overall business objectives.

Requirements

• Education: Degree or diploma in Marketing, Communications, or a related field.
• Experience: Minimum 2-3 years of experience in a digital marketing role, ideally in the FMCG or beauty industry.
• Skills: Strong knowledge of social media platforms (TikTok, Instagram, Facebook) and experience in managing paid ad campaigns.
• Passion: Genuine interest in social media trends and content creation, particularly short-form videos and livestreaming.
• Language: Proficiency in English (both written and spoken). Basic Chinese is a plus.
• Creative: A keen eye for aesthetics and an ability to produce engaging digital content.
• Tools: Familiarity with digital marketing tools like Google Analytics, social media ad platforms, and WordPress.

Additional Information

• Salary: Up to $4,500 basic + variable bonus
• Working Hours: 5-day work week, 9 am to 6 pm
• Location: 8 Ubi Road 2, Zervex, Singapore (408538)

Job Summary:

The incumbent is responsible for delivering all facets of recruiting success throughout the organization and assists in promoting a strong employment brand and ensuring a positive candidate experience by creating a high touch environment. Develop and execute sourcing plans, employing strategic sourcing strategies and resources as well as developing new campus graduate program. Develops and executes robust recruiting strategies and communicates regularly with clients on process, status and feedback of all candidates.

Job Duties and Responsibilities (Technical/Operational Responsibilities and Performance Objectives):

• Partner with senior managers/business leaders to develop staffing strategy for current and future needs including building pipeline for critical roles.
• Analyze internal recruitment data and trends (including talent/diversity gaps) provide insights and drive strategies to meet short term and long-term hiring goals
• Proactively represent our client as a thought leader both internally and externally. Facilitate and promote awareness of our client's global diversity and inclusion initiatives
• Gather requirements and proactively identify trends that may impact the candidate and hiring manager experience.
• Deploy tools/surveys that will enhance both candidate and hiring manager experiences.
• Enable data driven decisions by systematically gathering information from a variety of sources, identify implications of data, draw conclusions, generate alternatives and solutions by using quality metrics and data.
• Manage and monitor internal applicant tracking system, ensuring that all candidates and applicants are properly tracked and responsible for driving accuracy on the system
• Any other ad-hoc duties assigned.

Job Reauirements:

• Bachelor Degree in Human Resource Management or related discipline.
• 5 to 8 years of relevant experience handling recruitment within the semiconductor industry or in an agency set-up. Experience in campus hiring is an added advantage.
• Strong working knowledge of MS Office Suite which includes MS Word, MS Excel and MS PowerPoint.
• Strong understanding of local legislation.
• Working knowledge of SuccessFactors will be an advantage.
• Is a team player with good communication and interpersonal relations skill.
• Independent and is meticulous with good organizing skill.
• Able to maintain confidentiality.
• Work well under pressure and is able to meet tight deadline.

UEN: 201508072D

EA License: 22S1099

Personnel Registration Number: R22107983 (Zhen Shuyi)

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

We are seeking a dynamic Senior Product Analyst to join the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities:

• Experimentation: Designing, implementing, and analysing A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.
• Product OKRs & Metrics: Defining what 'good' looks like by setting up a product metric framework and quarterly OKRs.
• Tracking & QA: Defining which user behaviors need to be tracked and work with engineers on the implementation and QA.
• ETL & Reporting: Building data pipelines and self-service dashboards.
• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

Duites and Responsibilities:

• Mold Maintenance / Support Production Mold Servicing if necessary.
• New mold fitting and assembly.
• Jig & fixture Assembly/testing.
• Repair mold according to Mold Repair Requisition.
• Mold troubleshooting when is required.
• Understand how to operate grinding machine.
• Record history data during mold troubleshooting.
• Ensure job is done according to the drawing requirement.
• Perform self-inspection before passing to the next processes.
• Ensure 6S are carried out at all times.
• Safety is everyone’s responsibility, feedback to the supervisor if there are any doubts.

Job Overview

We are seeking a detail-oriented and proactive HR & Finance Executive to support the HR and finance functions within our organization. This role will focus on managing HR operations and supporting financial tasks to ensure efficient and compliant processes across both areas. The ideal candidate has experience in HR administration, payroll processing, and basic financial functions, as well as a solid understanding of Singapore employment regulations and financial practices.

Key Responsibilities

Human Resources (HR) Responsibilities:

1. Payroll Processing: Ensure timely and accurate monthly payroll processing, including overtime, allowances, deductions, and CPF contributions.

Finance Responsibilities:

1. Accounts Payable & Receivable: Manage invoicing, track payments, handle petty cash, and ensure timely payments to vendors and clients.

Requirements

• Education: Diploma/Degree in HR, Finance, Business Administration, or a related field.
• Experience: At least 2-3 years of experience in HR and/or finance, with familiarity in Singaporean employment laws and accounting principles.
• Skills:Proficiency in MS Office, particularly Excel, and experience with payroll/financial software (e.g., QuickBooks, SAP, or MYOB).
  Strong organizational and multitasking abilities with attention to detail.
  Good communication skills and ability to work in a diverse team.
  Analytical and problem-solving skills to manage HR and finance processes effectively.
  
• Preferred: Familiarity with Singaporean CPF, IRAS tax requirements, and MOM regulations.

Why Join Us?

• Competitive salary and benefits package
• Opportunities for professional development
• Collaborative work environment
• Exposure to HR and finance functions across a dynamic organization

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

Responsibilities

• Promote and support our range of sleep medical diagnostics and therapy equipment to medical professionals.
• Conduct product demonstrations/ presentations to medical professionals.
• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Identify and build strong relationships with Key Opinion Leaders (KOLs) to support key portfolio of products
• Prospect, develop and drive sales plan to grow the division.
• Manage product portfolio sales strategies to improve market shares and profitability of the business.
• Provide competitor information and market intelligence and assist the Sales Manager in the development of relevant sales and marketing strategies.
• Coverage area includes hospital clinics, wards, emergency departments, operating theatres.

Requirements

• 1-3 years of selling experience with strong sales record.
• Candidates with relevant experience in medical device industry preferred.
• Basic skill in Microsoft Office applications (Word, Excel, and PowerPoint).
• Ability to conduct sales mapping, pre-call planning, post call review and follow-ups.
• Enthusiastic team player who can work independently.
• Positive mind-set and “can-do” attitude.
• Highly-motivated and results-driven in achieving sales target.
• Good spoken and written English.
• Excellent communication and interpersonal skills

If you are keen to grow professionally within a dynamic and fast-scaling organization, and also to make a difference in the medical sector, you are invited to apply online with a comprehensive resume.

We regret to inform that only shortlisted candidates will be contacted

JOB PURPOSE

The Sales Executive/Product Specialist is primarily responsible for securing product sales in Singapore, servicing and engaging the customers. The job holder also provides in-service training to users of products purchased by the customers and attend to clinical cases in the operating theatres.

CRITICAL WORK FUNCTIONS & KEY TASKS

Business Development and Sales

• Continually service and engage existing customers to (i) support them, (ii) understand their evolving needs, (iii) secure additional sales and (iv) develop them as advocates for the Company or products.
• Network and source for prospects and interest them to try using the Company’s products and take follow up actions with the aim to secure sales.
• Conduct Demonstration, product set-up and hands on experience
• Source for RFPs, prepare and submit tender documents timely and accurately. Thereafter, follow up with paperwork and dealing the purchasing department of the hospital/clinic and other stakeholders such as the doctors and nursing manager.
• Monitor and analyse the sales performance of products and take follow up actions.
• Profile the customers to better understand their needs and potential and develop a plan to grow the accounts.
• Develop and maintain Reference Centres
• Scan the operating environment, keep up with developments in the medical equipment space and competitors’ activities to identify business opportunities.

Services and Support to Customers

• Provide post-sales support and services to customers including getting their surgical and nursing personnel to be trained on the features and usage of the equipment.
• Train the users of the product personally when necessary
• Attend to cases in the operating theatre personally for new clients

Others

• Perform other assignments and projects as assigned by the management

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Degree, preferably in science, bio-medical science, nursing or engineering
• Minimum 2 years of experience in marketing/selling

Company Overview:
We are seeking a Product/Brand Executive who will play a key role in marketing, product development, sourcing, and brand growth in regional markets.

Key Responsibilities:

Marketing & Brand Awareness:

• Develop and execute comprehensive marketing strategies to increase brand visibility and product awareness.
• Collaborate with influencers, streamers, and gaming events to promote products and build a strong brand presence.
• Manage social media platforms and digital campaigns to engage with target audiences.

Supplier Sourcing & Product Development:

• Identify and negotiate with suppliers to source high-quality materials for gaming furniture products.
• Collaborate with suppliers and internal teams to design, develop, and refine new gaming furniture products, ensuring they meet market demands and quality standards.

IP Licensing & Collaboration:

• Liaise with gaming IP owners and licensors to secure agreements for manufacturing products featuring selected gaming IPs.
• Ensure compliance with licensing requirements and manage the production process for co-branded products.
• Oversee the development of special edition gaming furniture aligned with popular game franchises and brands.

Sales Channel Expansion & Management:

• Explore and develop new sales channels, including e-commerce platforms, distributors, and retailers, to expand market reach.
• Work closely with current business partners to boost sales and explore untapped regional markets.
• Monitor sales performance and analyze market trends to optimize product offerings and strategies for different regions.
• Collaborate with the sales team to identify opportunities for cross-promotions and partnerships with gaming accessory brands.

Product Launch & Campaigns:

• Lead product launch initiatives, coordinating with internal teams to ensure timely releases.
• Organize and participate in gaming conventions, trade shows, and events to promote new products and connect with key stakeholders.
• Track campaign effectiveness, gather customer feedback, and adjust strategies as needed to improve performance.

Market Research & Trend Analysis:

• Stay updated on market trends, consumer behavior, and competitors to inform product development and marketing strategies.
• Provide insights on regional market preferences and tailor marketing and product approaches accordingly.

Qualifications:

• Bachelor's degree in Marketing, Business, Product Design, or a related field.
• Minimum of 2-3 years of experience in product management, marketing, or brand development, preferably in gaming, consumer electronics, or furniture industries.
• Good understanding of the gaming industry and gaming culture is a plus.
• Experience in sourcing, negotiating, and managing supplier relationships.
• Good track record in digital marketing and brand-building strategies.
• Excellent project management and communication skills.
• Ability to work cross-functionally and manage multiple projects simultaneously.

Preferred Skills:

• Experience with e-commerce platforms and online sales strategies.
• Creative problem-solving skills and the ability to think strategically.

Job Overview

We are seeking a detail-oriented and proactive HR & Finance Executive to support the HR and finance functions within our organization. This role will focus on managing HR operations and supporting financial tasks to ensure efficient and compliant processes across both areas. The ideal candidate has experience in HR administration, payroll processing, and basic financial functions, as well as a solid understanding of Singapore employment regulations and financial practices.

Key Responsibilities

Human Resources (HR) Responsibilities:

1. Payroll Processing: Ensure timely and accurate monthly payroll processing, including overtime, allowances, deductions, and CPF contributions.
2. Recruitment and Onboarding: Assist in recruiting processes, including posting job ads, coordinating interviews, and managing onboarding documentation.
3. HR Compliance: Maintain compliance with Singapore labor laws, including updating HR policies and procedures, managing employment contracts, and ensuring MOM regulations are adhered to.
4. Employee Records Management: Keep accurate and updated employee records, including leaves, medical records, and other personnel documentation.
5. Employee Engagement and Welfare: Support employee engagement initiatives and welfare programs, including organizing training sessions, team-building activities, and feedback surveys.

Finance Responsibilities:

1. Accounts Payable & Receivable: Manage invoicing, track payments, handle petty cash, and ensure timely payments to vendors and clients.
2. Financial Reporting: Assist in the preparation of monthly financial reports, including reconciliations, variance analysis, and expenditure reports.
3. Expense Management: Monitor office expenditures, verify expense claims, and support budgeting processes.
4. Assisting in Audit and Compliance: Collaborate with auditors during internal and external audits, ensuring accurate records and compliance with financial regulations.
5. General Ledger Maintenance: Support in maintaining general ledger entries, journal entries, and bookkeeping for accurate financial data management.

Requirements

• Education: Diploma/Degree in HR, Finance, Business Administration, or a related field.
• Experience: At least 2-3 years of experience in HR and/or finance, with familiarity in Singaporean employment laws and accounting principles.
• Skills:Proficiency in MS Office, particularly Excel, and experience with payroll/financial software (e.g., QuickBooks, SAP, or MYOB).
  Strong organizational and multitasking abilities with attention to detail.
  Good communication skills and ability to work in a diverse team.
  Analytical and problem-solving skills to manage HR and finance processes effectively.
  
• Preferred: Familiarity with Singaporean CPF, IRAS tax requirements, and MOM regulations.

Why Join Us?

• Competitive salary and benefits package
• Opportunities for professional development
• Collaborative work environment
• Exposure to HR and finance functions across a dynamic organization

This sample job description can be adapted to reflect specific requirements based on the company's size, industry, and particular needs. Let me know if there are specific adjustments you’d like.

Reporting to Head, Community Partnerships and Engagement, you will be working closely with the editorial teams of the various titles within the Chinese Media Group (CMG) to drive our audience engagement via membership programme, events and community partnerships.

Responsibilities:

• Drive strategic communications to grow the interest communities of CMG publications, which includes crafting and drafting of periodic and adhoc newsletters/EDMs, managing communication channels such as WhatsApp and Telegram, as well as other social media platforms
• Curate and lead communities events and engagement efforts
• Rewards programme management and fulfillment
• Stakeholder management, both internal and external
• Work with stakeholders within SPH Media on synergising engagement efforts

Requirements:

• Bachelor's Degree with at least 3 years of relevant work experience; Experience in managing communities and newsletter would be advantageous
• Proficient in English and Chinese, both written and spoken, and possesses a passion for writing in Chinese as this role supports Chinese publications
• Passionate in wanting to interact and connect with people from all walks of life, especially Chinese publications readers
• A team-player who has good problem solving skills and is experienced in handling cross-functional projects
• Proficient in MS Office or Google Suite Cloud-based productivity tools, and possess the ability to understand and utilise data to curate strategies