Total 34,244 Full-time project manager job vacancies in Singapore

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS’s objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

Key Responsibilities:

1. Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
2. Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
3. Initiate partnerships that enhance revenue through innovative solutions and collaborations.
4. Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction for identified strategic accounts.
5. Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.

Key Performance Indicators (KPIs):

• Increase SCF and factoring revenue from strategic customers.
• Drive referrals and partnerships to boost cross-sell revenue.
• Maintain high engagement and achieve strong customer satisfaction scores.

Qualifications:

• Bachelor’s degree in Business, Finance, or related field.
• Proven experience in Corporate or SME banking, or similar roles in financial services.
• Knowledge of supply chain finance and factoring is advantageous.
• Strong communication, negotiation, and relationship-building skills.

Competencies:

• Proactive in managing accounts and identifying opportunities.
• Customer-focused, ensuring satisfaction of strategic accounts.
• Data-driven approach to strategy and performance improvement.

Job Info:

• Working Days: 5 days/week
• Working Hours: 10am - 10pm / 12pm - 10pm
• Location: Central / East
• Basic up to $2,800 + Allowances + Commission

Job Description:

• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationship, keeping customers informed on new products or services, changes etc.
• Other duties as assigned

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Roles & Responsibilities

Cleaning Services Manager

Job Description & Requirements

1. Handling day-to-day manpower coordination and cleaning operational matter.

2. Monitor / Supervise periodic work for job site to ensure quality service delivery

3. Manage and handle client feedback and on-site incidents

4. Team player, good problem-solving skills, and self-discipline.

5. Able to communicate and dealing with senior worker.

6. Any job duties assigned by management or any authorised personnel.

Qualifications:
Valid state certification and license to practice massage therapy.
Proven experience in a clinical or spa setting is preferred.
Strong knowledge of anatomy, physiology, and various massage techniques.
Excellent communication and interpersonal skills.
Ability to build rapport with clients and provide personalized care.
Commitment to maintaining a professional and ethical practice.

Benefits:
Competitive pay with opportunities for growth.
Flexible scheduling options.
Health and wellness benefits.
Continuing education and training reimbursement.
Supportive team environment focused on professional development.

Career Advancement:
As a Massage Therapist with us, you will have the opportunity to pursue additional certifications in specialized areas, take on leadership roles within the practice, or build your ow

Job Description:

• Execute the project with satisfaction by the customer under PDCA (plan do check action) cycle.
• Develop Project construction scheme: quality, safety, environment.
• Develop master schedule, ISO Quality Plan, OSHA Safety Plan, Identify the risk with tackle plan, To come out with budget plan, Understand the project contract conditions and requirements
• Build strong relationships with suppliers and subcontractors
• Organize site work schedule with customer through staff management & Control of suppliers & subcontractors.
• Manage master construction schedule, quality, safety, to reduce from original budget, to meet authorities code of practices and client in house requirement
• Implement approved installation methods
• Adopt new or creative/enhance efficient installation methods to reduce cost
• Develop efficient communication accordance to site organization
• Develop strong customer relationship from the commencement of project till completion.
• Negotiate with customer on the variations
• Negotiate variations with suppliers and subcontractor
• Coordinate with suppliers and subcontractors on the safety requirement
• Educate & make known to all the site staff with project construction scheme
• Identify staff weakness areas and improve on them
• Attend continuous training on the job or seminar to improve management skill in all aspect of construction activities
• Guide and train junior staff
• Develop efficient communication accordance to the site organization
• Develop smooth communication environments with customer
• Establish daily communicate process among site staff
• Resolve issues at the site proactively
• Motivate staff and guide them to tackle the issues at the site

Requirement:

• Singaporean/Singapore PR Only
• Diploma / Degree in Mechanical Engineering
• Minimum 5 to 10 years of relevant experience
• Code of practice
• Knowledge of ISO 9000 / OSHAS 18000
• Possess certification of Building construction safety supervisor course
• Meticulous and responsible
• Excellent communication skills
• Highly motivated and proactive
• Strong on overall coordination and implementation of all disciplines.

Responsibilities:
• Develop annual & quarterly Integrated Marketing Plan based on Geo/Vertical business requirement, work out Campaign Assets and tracking country’s performance
• Executes campaigns and supporting tactical activities (e.g. physical event, digital marketing, webinar, telemarketing), monitors and tracking marketing KPIs, and takes corrective action, to drive and co-operation with cross functional teams to boost brand awareness and drive business growth
• Provide recommendations on strategic direction and marketing prioritization, ensuring alignment with business goals
• Accountable for marketing contribution to business results and marketing ROI.
• Market insight: Conduct in dept market research to identify customer needs, market trends, and competitors’ activities & customer behaviours; to use data insights to adjust marketing strategies for improvement and optimization
• Identify new growth areas through insights into customer's needs and behaviors, offering strategic guidance on future initiatives; regularly present findings, insights, and actionable recommendations to senior leadership and other stakeholders. to the internal stakeholders
• Campaign Planning: applied skill in the proper implementation of the marketing mix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritized offering/solution focus area, Development and selection of assets aligned to sales cycle stage. and help business to stand out in competitive market
• Campaign Execution: applied skill in the proper execution of campaigns/tactics in support of the program plan, Business Controls including managing budgets and controlling costs, adjusting campaigns/tactics based root cause analysis, Pipeline management including nurturing and progression; Track and analyze campaign performance data to make informed adjustments, ensuring maximum ROI.
• Agency/Vendor Management: applied ability to proper manage, direct, and team with agency and vendor partners.
• Management System / digitalization: demonstrated knowledge of the marketing management system and utilization of reporting/other digital tool to provide quarterly updates regarding business performance

Requirements:
• At least 5 years of working experiences in creating and executing marketing strategies as well as providing strategic guidance to the organization to promote the company’s ICT products and services
• At least bachelor degree in any relevant major.
• Ability to engage and influence multiple stakeholders and lead cross-functional projects across categories and departments
• Knowledge on the ICT related products and domain (such as wireless domain)
• Ability to manage multiple tasks in a deadline-driven environment
• Excellent Knowledge of Excel/PPT and interested in design and video production.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

Position Summary

Hunt and acquire new business with new accounts for regional market. Provide support to the regional and global sales teams worldwide in expanding sales of Arvato globally in the Consumer Electronics and Medical Electronics and fashion/cosmetic industries; focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions.

Duties & Responsibilities

• Hunt for new business with primary focus on value added logistics, warehousing, retail distribution and end-to-end supply chain solutions. Create Marketing plans and execute them.
• Work with Business Development, Marketing, Solution Design and Logistics Engineering on creation of competitive concept proposals and develop new service offerings based on detailed and documented insight of market and client needs.
• Maintain strong connections with regional and global BD team, collaborate in generating sales lead.
• Actively participate in RFQ/RFI and work closely with Project teams until project implementation.
• Prepare reports on sales pipelines, status update to different stakeholders regularly.

Requirements

• Highly self-motivated and success-driven professional with 5-10 years of experience in solution selling & new business development (logistics / supply chain management)
• Very good understanding of logistics requirements and logistics solutions incl. warehouse design and according commercial experiences
• Detailed knowledge of the target industries (Hi-Tech, Med-Tech, Consumer Electronics and Industrial Electronics / Components industry) and according active network to key decision makers
• Have at least 10 years of experience and proven track record in sales & business development achievements in similar roles
• Experience with working in multicultural teams and willingness to constantly learn
• Excellent communication, interpersonal and project management skill
• Ability to develop “rapport” with both internal and external customers
• At least Bachelor degree level, preferable Master level. Specialized qualifications in SCM related disciplines will be advantageous
• Wiling to travel regionally and internationally
• Only Singaporeans

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Develop and implement sales strategies to meet or exceed sales targets for commercial vehicles, including market analysis, forecasting, and competitive positioning.
• Lead, train, and motivate the sales team to achieve individual and team goals, while fostering a collaborative and results-oriented work environment.
• Build and maintain strong relationships with key clients, including fleet buyers, logistics companies, and corporate customers, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients.
• Maintain deep product knowledge of the company’s commercial vehicle offerings and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.
• Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.
• Work closely with various departments to align sales strategies with overall business goals and ensure smooth execution of sales contracts and vehicle delivery.
• Prepare sales performance, generate reports weekly on sales metrics, and analyze data to identify areas for improvement and growth.
• Oversee payment-related issues, including account arrears and overdue payments.

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience in managing sales teams in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Results-driven with a focus on meeting and exceeding sales targets.
• Possess Class 3 driving license.

Job description: We are seeking a dynamic and results-oriented Commercial Assistant Manager to oversee our Japanese Market in commercial operations and drive business growth. The ideal candidate will be responsible for developing and implementing strategies to enhance profitability, manage client relationships, teamwork withing inter-departments and ensure compliance with industry standards.

Responsibilities:

· Manage client relationships with Ship Owners / Managers / Charterers, identifying opportunities for

new contacts.

· To analyse costs and prepare cost estimation based on enquiries

· To obtain commercial quotations from vendors for cost analysis

· To assist in quotations’ clarifications and negotiations with vendors

· Prepare credible quotations and estimates to clients

· Liaison within inter-departments on project requirements and operations

· Able to work productively independently and as part of a team

· Must have excellent analytical thinking skills and problem-solving abilities

· Ensure compliance with regulatory requirements

· Boarding of vessels to oversee repair works as required

Requirements:

· Bachelor’s or master’s degree, in business management or related disciplines, Diploma holders with

relevant experience are welcomed to apply.

· Strong commercial background in ship repair/marine related industry

· Strong experience in cost estimation and analysis for ship repair projects

· Familiar with bidding and tender protocols

· Pro-active, good interpersonal, organizational and computer skills

· Ability to multi-task and work under pressure

· Possess high level of initiative and integrity

· Applicants who can converse, read and write in Japanese

· Willing to travel as required

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager / Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager / Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Job Description

Key Responsibilities

Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.

Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.

Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.

Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.

Executes escalation procedure.

Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.

Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.

Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Functional Knowledge

• Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

• Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

• Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

About the company
Our client is a renowned leading insurance company.

About the job
This role supports the Regulatory Compliance team, with a focus on data protection, and requires close collaboration with senior management and other business units. The key responsibilities include:

• Ensuring compliance with PDPA by monitoring data policies, identifying risks, and managing privacy documentation.
• Conducting audits, addressing data protection issues, and managing data breach incidents.
• Serving as a contact for data privacy queries, promoting compliance culture, and providing regulatory advice and training.
• Developing compliance programs and addressing any non-compliance areas.

Skills and experience required

• At least 5 years of experience in regulatory compliance, particularly in data protection.
• Strong written and verbal communication skills, and ability to present complex ideas.
• Possess strong understanding of insurance regulations.
• Excellent analytical, negotiation, influencing, and relationship-building skills.
• Self-motivated, independent, adaptable, and strategic thinker able to work with minimal supervision.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Customer Success Account Manager

Job Description & Requirements

Our client, a leading global technology company, is currently seeking a Customer Success Account Manager with Cantonese language proficiency to join their team.

In this role, you will oversee end-to-end post-sales delivery and coordinate support across the partner ecosystem, ensuring customer satisfaction and success.

Responsibilities:

• Collaborate with Account teams to plan and lead discussions to define and prioritize alignment with internal teams, fostering strong working relationships with colleagues in various time zones.
• Focus on daily customer-facing activities, including planning, customer communication, scheduling, and managing bookings.
• Provide post-sales support to global customers, engaging with key business decision-makers to ensure high-quality solution planning, delivery execution, and governance.

Requirements:

• 5-7 years of customer-facing experience in roles such as Customer Success, Business Development, or Account Management.
• Previous experience with technology products, including Microsoft solutions, Cloud, and SaaS. Certifications in Azure, M365, D365, or AI are advantageous.
• Cantonese language proficiency is required. Candidates with backgrounds in consulting or system integrators will also be considered.

Please express your interest by contacting [email protected], and we will schedule a call to discuss further details.

Please note that only shortlisted candidates will be notified.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No: 200909448N, EA License No: 10C4544

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One to two year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Job responsibilities include:

· recruiting, training and supervising staff

· managing budgets

· planning menus

· ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

· promoting and marketing the business

· overseeing stock levels

· ordering supplies

· producing staff duty roster

· problem solving

· preparing and presenting staffing/sales reports

· keeping statistical and financial records

· assessing and improving profitability

· setting targets

· handling administration and paperwork

· liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

· making improvements to the running of the business and developing the restaurant.

Key skills for restaurant managers

· Excellent customer service skills

· Commercial awareness

· Flexibility

· Good interpersonal skills

· Communication skills

· Problem-solving skills

· Organisational skills

· Teamwork skills

Please indicate your start date and expected salary.

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description & Requirements

• Commercial & Residential experience
• Ability to handle site requirements
• Liaise with clients & site coordination
• Experienced or have demonstrated knowledge, skills and abilities to perform responsibilities in interior furnishing industries
• Good interpersonal and communication skills
• Looking critically at potential partner relationships
• Implementing marketing plans
• Suggesting marketing solutions to development teams
• Managing product life cycles
• Organizing media coverage
• Assessing employee capabilities
• Demonstrating marketing knowledge and skills
• Researching new marketing trends

• In charge of the operational procurement process for ship’s requirements.
• Negotiate / communicate with suppliers specifying quality, quantity, and delivery schedules
• Schedule, arrange, and follow-up on logistics to ensure cost effective and timely delivery of
• items on board
• Monitor schedules of the assigned group of vessels to optimize deliveries on board
• Proactively participate in department meetings and other activities.

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Our client, a leading player in the trading industry, is looking for a motivated Business Executive / Sales Manager to join their growing team. The role involves B2B sales of various commodities and industrial products, including petrochemicals, chemicals, and metals, with regional exposure and a strong development plan. If you have 1-2 years of experience in B2B sales and are passionate about business growth, this could be the perfect opportunity for you.

Key Responsibilities:

• Manage and grow existing client accounts, while actively identifying new business opportunities within the B2B trading sector.
• Sell a diverse range of commodities and industrial products, focusing on meeting client needs and driving sales revenue.
• Collaborate with internal teams and external stakeholders to deliver outstanding customer service and achieve business targets.
• Conduct market research to stay informed of industry trends and competitor activities, and provide insights to help shape sales strategies.
• Assist in preparing proposals, presentations, and sales reports to communicate performance and strategy to management.
• Participate in regional travel and client meetings to strengthen business relationships and explore new market opportunities.
• Benefit from a robust training and development plan to enhance your sales and trading skills.

Requirements:

• Diploma or Bachelor's Degree in any field.
• 1-2 years of experience in B2B sales, particularly in commodities or industrial products.
• Excellent communication, negotiation, and relationship-building skills.
• Highly motivated, proactive, and adaptable with the ability to work independently and as part of a team.
• Willingness to travel regionally as part of the role.
• Experience in the trading industry (e.g., petrochemicals, chemicals, or metals) is an advantage.

Benefits:

• Competitive salary with attractive bonus structure.
• Flexible benefits package and a supportive work environment.
• Regional role with opportunities for professional growth and development.
• Comprehensive training and mentorship to accelerate your career.

If you are interested, please send your resume to [email protected].

Only shortlisted candidates will be contacted.

EA Licence No.: 18C9228Registration No.: R1108261