At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a part of the Service Quality Management team, you will be responsible for implementing and managing the Board’s Customer Relationship Management System (CRMS) that is used by both frontline and backend departments to handle correspondences with our customers. You will play a role in ensuring the successful deployment and integration of systems to enhance service quality and improve customer experience.

In this role, you will:

• Serve as the primary liaison between business teams, overseeing project progress and gathering feedback.
• Collaborate with stakeholders to define clear business requirements and ensure smooth integration of systems.
• Participate in testing to ensure system readiness and alignment with standards, and provide post-implementation support.
• Troubleshoot and resolve project blockers in collaboration with IT colleagues and vendors.
• Harmonise business processes to accommodate changes from the new system.
• Support change management communications and training plans for internal users during the transition phase.
• Provide training on new digital capabilities to deliver accurate information to customers.
• Identify gaps between systems and business needs for future enhancements.
• Review and streamline policies and processes based on emerging technologies and methodologies to keep abreast of market practices.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in project management or operations management, preferably in a customer service or digital transformation environment.
• Familiarity with managing and implementing enhancements to improve processes and increase productivity/efficiency would be advantageous.
• Knowledge of CRMS platforms, such as Salesforce, will be an added advantage.
• Relevant strong experience with testing methodologies and quality assurance processes.
• Demonstrate strong communication and stakeholder management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to collaborate and communicate with stakeholders to ensure alignment and successful project outcomes.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

[EYH(1]Remove?

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

We are seeking an experienced, dedicated Quality Assurance & Quality Control Executive to join our derma laboratory department in Singapore.

In this position, you will maintain quality standards by approving incoming materials, in-process production, finished products, and recording the results and uphold the safety regulations of our company and supervise the production process to assure that all our products meet GMP quality expectation. Excellent communication and leadership skills are necessary, as well as a keen attention to detail.

What You will Do:

· Perform regular quality assessments on all incoming materials from vendors and outgoing products for delivery.

· Manage and qualify products and material quality to meet compliance and industry standards.

· Recommend improvements to the production process to ensure quality control.

· Document inspection outcomes by completing detailed reports and performance records.

· Resolve quality-related issues in a timely manner.

· Keeping inventory update of materials, documents, and data to meet GMP standards.

- Lay down procedure to implement GMP & GLP norms and ensure compliance.

- Maintain QC records.

· Manage operation needs to prepare for annual GMP audit.

· Approve all finished products by confirming specifications and conducting required tests.

· Return products for re-work if needed and complete documentation to confirm re-work.

· Document and update inspection results by completing reports and logs.

· Keep measurement equipment operating by following operating instructions and calling for repairs.

· Maintain safe work environment by following standards and procedures and complying with legal regulations.

- interpret and implement quality assurance standards and procedures.

- evaluate adequacy of quality assurance standards.

- devise sampling procedures and directions for recording and reporting quality data.

- review the implementation and efficiency of quality and inspection systems.

- plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

- document internal audits and other quality assurance activities.

- investigate customer complaints and non-conformance issues.

- All related types of performance testing including stability test etc.

Please note that only shortlisted candidates will be notify.

Overview:

As a Quality Control Assistant, you will support the implementation and compliance of ISO standards within the company. Your responsibilities include assisting in maintaining documentation, supporting internal audits, and helping with quality checks to ensure compliance with established standards. The ideal candidate should have a keen eye for detail, good communication skills, and a proactive approach to continuous improvement.

Responsibilities include:

• Perform goods receiving in the central kitchen and report any non-conformities

• Ensure various departments in central kitchen adhere to ISO22000 food safety management system, Good Manufacturing Practices (GMP) and company standard operating procedures at all times

• Perform quality checks in production lines and ensure accuracy of Critical Control Points (CCP) and Operational Prerequisite Programmes (OPRP) records

• Prepare and send daily quality control reports to the management

• Assist to prepare training content and conduct in-house staff training covering personal hygiene, food safety guidelines and workplace safety

• Perform in-house swab tests on equipment and personal hygiene, equipment validation and verification and oversee all pest control maintenance

• Assist with routine and ad-hoc ISO internal and external audits, halal audits and regulatory agencies audits

Minimum qualifications

• Diploma or Bachelor’s degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Have basic knowledge in FSMS, HACCP, QMS and Halal Certification

Requirements

• Preferably 1 year working experience in QA or related field in F&B industry

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Responsibilities:

· Develop and implement quality management systems and processes
· Conduct audits and inspections to ensure compliance with quality standards
· Identify and address quality issues, implementing corrective actions
· Collaborate with cross-functional teams to drive continuous improvement
· Analyze data and metrics to measure quality performance
· Develop and deliver training programs to enhance quality awareness
· Stay up-to-date with industry developments and best practices

Requirements:

· Higher NITEC / NITEC in Mechanical Technology or equivalent

· Minimum 3 years' experience in NDT works

· Possess NDT Level 2 Certificate in MPT Those with NDT Level 2 Certificate in UT and PT or welding experience will have an added advantage

Queenie Chua

R24125459

Mission

• Plan and implement the Project Quality Management System (PQMS) activities within the project and organization.
• Plan and ensure the project Quality Control (QC) activities implementation
• Report Quality information and data about Project in line with Corporate Guidelines
• Act as focal point for quality related matters within the project and in liaison with external entities.
• Act as Auditor Lead for ISO matters.

Major Duty and Tasks

• Ensure the definition and implementation of the PQMS and the identification, preparation and distribution of needed Project Quality Plans and procedures in accordance with the Company and External Parties Quality Management System (QMS)
• Ensure that the integrity of the Company QMS is maintained when changes are made to the system for the project
• Ensure that the correct implementation of the Project QMS is checked and monitored through the planning of quality audits
• Ensure that the correct implementation of planned quality audits, taking in account all project processes, including the issue of relevant audit reports
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Conduct external audit to Vendors and Subcontractors QMS and ISO requirements
• Ensure, within the project organization, the planning of activities aimed at promoting the applicable Contractual Quality Requirements
• Plan and allocate Quality resources to the various area of the project, managing them in liaison with involved Quality functions
• Support the Project Manager in relations with the Client and with the Authorities responsible for quality matters
• Participates to Project Management meetings, to ensure coordination between Quality activities and Project Management activities
• Ensure the preparation and issue of QC specifications for the works, coordinating and agreeing the checks by the Technical Departments and Client
• Ensure the issue of quality requirements to be incorporated, in the contractual documents, with Vendors and Subcontractors and organizations in charge of works
• Ensure the Site QC activities implementation, including the monitoring of QC management tool updating
• Ensure management of nonconformities
• Promote appropriate actions in order to prevent or eliminate potential non-conformities and their causes
• Ensure the management of Cost of Non Quality process
• Ensure knowledge and awareness of Quality requirements within the Project Team, also performing Quality Training activities
• Collect and analyse project quality data also to organize and lead the Project Quality Management Review
• Ensure the management of lessons learned process
• Ensure Customer satisfaction process implementation
• Report Project information and data to Company's Quality Manager by means of Corporate methodologies and tools and keep the Project Quality Reporting tools updated.
• Providing leadership, mentorship, and direction of all QA/QC personal.

Additional Requirements

• Ability to read PID’s and Isometric drawings.
• Understand NDT techniques.
• Experience with Ferrite and PMI techniques
• Knowledge of WPS/PQR activities
• Knowledge of Painting
• Familiar with AWS/ASME/ANSI codes and standards
• Experience with general Oilfield fabrication products
• Maintain the required test records and update accordingly.
• Conduct incoming and outgoing inspection activities such as inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Monitor the welding, NDT and etc activities.

Requirements:

• Diploma/Degree in relevant/related fields
• Min 10 years of QC inspection experience for Water, Oil and Gas fabrication
• Inspection Qualifications eg: CSWIP or equivalent
• Able to communicate with various level of people
• Good in verbal and written English
• General computer knowledge is essential (MS word, excel, powerpoint, MS outlook)
• Willing and able to travel overseas

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.
• Present findings to senior managers and stakeholders, highlighting both successes and areas needing attention.
• Prepare weekly and monthly report that summarize team activities and quality metrics.

Requirements

• Bachelor's Degree
• Minimum 3 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Strong communication skills to effectively report findings to manager and stakeholders.
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Key Responsibilities:

• Conduct regular quality checks on processes and claims to ensure adherence to company standards.
• Develop and implement quality assurance guidelines and best practices for operational procedures.
• Monitor and evaluate customer interactions and claims to ensure compliance with internal and regulatory standards.
• Identify areas for improvement and work collaboratively with teams to enhance quality and operational efficiency.
• Prepare and present reports on quality performance, highlighting trends and actionable insights.

Qualifications:

• Prior experience in quality assurance within the insurance industry is preferred.
• BCP and PGI Certs will be advantageous
• Strong analytical skills and attention to detail.
• Excellent communication skills and ability to work collaboratively across teams.

EA Personnel Name: Izz Bin Lokman
EA Personnel No: R24124828
EA License No: 05C3451

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

• Perform job inspection at first piece, in process and final inspection per the Job Instructions Sheet plans.
• Perform First Article Inspection (FAI) and Delta FAI per AS9102 requirements.
• Perform dimensional inspection using a variety of inspection gages & equipment.
• Initiate Quality Notification (QN) for non-conformance when products are not meeting Quality and Engineering requirement.
• Perform proper use and maintenance of gages and inspection equipment.
• Perform proper documentation including inspection stamping of quality paperwork.
• Maintain and improve 5S standards on workstations and responsible areas.
• Good communication and interpersonal skill and ability to communicate with all levels.
• Adhere to company EH&S policies and guidelines.
• Adhere to company Quality Policy.

Job Requirements

• NITEC/Higher NITEC qualification in Precision/Mechanical Engineering or higher.
• At least 2 years working experience in a quality control environment.

Preferred Skills

• Able to interpret basic technical (GD&T) drawings.
• Proficient in using hand gages; micrometer, dial indicator, height gage etc.
• Good command of written and spoken English.
• Basic operating knowledge of Co-Ordinate Measuring Machine (CMM) inspection; Carl Zeiss / Wenzel CMM.
• General proficiency of Microsoft Excel and Microsoft Word (SAP a plus).
• Non Destructive Testing (NDT) method in MPI Level 2 will be an added advantage.
• Able to perform weekly rotating shifts.
• Understand CORE Tools.

Candidates with more experience will be considered for a senior role.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Officer, KYC Quality Assurance, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Intmd Analyst– C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Perform Client Name Screening disposition, Sanctions review and Enhanced Due Diligence.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environme
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.
• Present findings to senior managers and stakeholders, highlighting both successes and areas needing attention.
• Prepare weekly and monthly report that summarize team activities and quality metrics.

Requirements

• Bachelor's Degree
• Minimum 3 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Strong communication skills to effectively report findings to manager and stakeholders.
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Responsibilities

• Perform white box testing, grey box and black box testing
• Perform static code analysis and facilitate code review among developers to identify inconsistencies in coding practices.
• Write Unit tests in C++ using Google Test
• Collaborate with developers and stakeholders for the timely resolution of issues
• Improve efficiency and effectiveness of testing process and management
• Enforce coding best practices and communicate recommendations to non-compliance developers.
• Follow through on implementation of QA processes and plans.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 2 years experience in Software quality assurance or software testing.
• Strong working knowledge of C/C++ programming language.
• Prior experience with writing and executing unit tests will be an advantage.
• Familiar with static code analysis tools like SonarQube/SonarCloud.
• Hands-on experience with white box, grey box and black box testing techniques
• Familiarity with testing frameworks and tools like Google Test, code coverage tools like Gcov/Gcovr.
• Experience with issue tracking tools, i.e. JIRA and test management tools.
• Familiar with Ubuntu and Windows
• Experience in working with BitBucket, Visual Studio Code
• Knowledge of Git commands will be an added advantage.

Company

Kiteworks, formerly known as Accellion, is a secure content collaboration platform that has recently marked a significant achievement in the cybersecurity industry by raising $456 million, valuing the company at over $1 billion. Kiteworks is now serving 100 million end users across more than 3,650 global enterprises and government agencies. As IT breaches continue to be a pressing concern, this investment highlights Kiteworks' commitment to enhancing secure email communications and file sharing, solidifying its position as a leader in protecting sensitive data amid a challenging funding environment for startups. If you’re passionate about privacy and security, we’d love to have you on board as we drive innovation and safeguard what matters most. Join us and help shape the future of secure collaboration!

Responsibilities of the Intern:

• Collaborate with product managers and engineers to develop test cases with sufficient coverage to meet the Definition of Done
• Write and maintain automated test scripts for Python applications
• Analyse and improve on the existing testing pipeline(s) for stability and scalability
• Participate in and contribute to various technical and non-technical discussions

Requirements:

• Currently pursuing a Bachelor's, Master's in Computer Science or related technical field in local universities.
• Experience with algorithms, and software design
• Experience with one or more general-purpose programming languages
• Experience with Python and pytest will be a plus

Job Responsibilities:

• Supporting New Product Introduction (NPI) in terms of inspection.
• Publish daily performance report of new product built to customer.
• FAI report during and NPI built.
• Interface with customers on product quality issues.
• Interface with manufacturing personnel to drive for continual improvement in product quality.
• Has the authority to stop production if deemed necessary when the product or process does not conform to requirement.
• Monitor customer returns and work on improvement actions.
• Perform manufacturing process / ESD audits on the manufacturing line.
• Engage actively in 1st, 2nd and 3rd party audits.
• Formulate, implement and monitor quality assurance standards and procedures to achieve.
• Any other duties as assigned.

Job Requirements:

• Degree / Diploma in Engineering or equivalent.
• Minimum 2 years experience in the manufacturing environment or in related field is preferred.
• Knowledge of manufacturing processes and ESD control or in the related field preferred.
• Knowledge of manufacturing in PCBA environment or in related field, and application of associated IPC standards preferred.
• Knowledge in Quality tools (e.g. Cause & Effect Analysis, 5-Why, 8D report, SPC, Process Capability Study, etc) and Risk Management tools (e.g. FMEA, ROA, etc) will be an added advantage.
• Knowledge in performing internal audits for ISO 9001, ISO 13485, ISO 14001, MDSAP, JPAL MHLW, BCMS and RBA preferred.
• Proficient in MS Office applications (i.e. Excel, Words and PowerPoint) and Google Looker Studio.

Job Description:

• Understanding customer needs & requirements to develop effective quality control processes.

• Devise and review specifications for products or processes.

• Set requirements for raw materials or intermediate products for suppliers and monitor their compliance.

 Execute QC measures for all supplied raw materials. (Inspection)

 Monitoring & Execute QC measures on all calibration requirements.

• Manage all External (Accreditations), Internal and Customer Audits

 Ensuring adherence to procedures as well as legal obligations.

• Perform risk assessments, review & revise Organization Procedures.

• Manage, Supervise/Perform Metallurgical laboratory.

 Managing a team of Quality Inspectors and Met Lab Technicians.

• Oversee all product development, and output to identify deviations from quality standards.

• Keep accurate documentation and perform statistical analysis.

 Drive & Report plant’s KPIs,

 Perform Quality Data Entry requirements,

 Maintaining Nonconformance Records & QMS Documentations & Records.

• Solicit feedback from customers to assess whether their requirements are met

• Address all customer feedback, complaints and administer Root Cause Analysis, Deep Dives & Clinics. (Quality Tools)

• Participate in organization productivity, lean projects/activity.

• Advocate Organization Export Control policies/requirements

Careers that Change Live

Engineers create our market-leading portfolio of innovations. Combine the best of your experience with training and mentorship to move forward. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

Must Have

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Your Profile

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

My Client is a global provider of transportation, e-commerce and business services. In this role, you will lead in managing the Healthcare Quality Management System and implementing compliance programs for Transportation and Healthcare facilities to ensure processes, procedures, and systems are compliant with regional and local regulations and customer requirements.

What you'll do:

• Quality Assessment & Standards: Review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
• Quality Policies: Design, implement & promote policies and procedures for the company's Network and facilities (hubs & stations) to ensure compliance with standards such as GDP, GCP and others.
• Healthcare Quality Management System: Develop, implement & manage the system and develop related training programs.
• Quality Management: Review documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress.
• Quality Audit Processes: Design & implement robust internal audit processes to ensure the readiness of various functions and processes when audited by regulatory agencies and customer auditors.
• Certification & Customer Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.
• Operations Audit Programs: Lead and conduct External and Vendor audit programs / random checks to achieve successful audit outcomes and proper post-audit follow-up actions.
• Healthcare Customer Liaison: Liaise with customers to understand quality requirements/issues/ underlying concerns to advise on the way forward and support in issue resolution.

What we look for in you!

• Local pharmacist license and may be required to hold licenses on behalf of the company
• Three to five years of relevant experience in the pharmaceutical or healthcare industry in a quality-related role
• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
• Working knowledge of current Goods Distribution Practice (cGDP)/Goods Manufacturing Practise cGMP, Good Clinical Practises cGCP, Goods Distribution Practice (GDP & GxP Framework) & ISO13485 for Medical Devices
• Bachelor's Degree in Science, Pharmacy or related discipline

Your Qualities

• Accuracy & attention to detail which is crucial to proper compliance with regulatory and standards
• Problem-solving skills to support customer issue resolution
• Planning & organization skills to ensure proper audit programs are managed effectively
• Communication skills to facilitate engagements with customer and regulatory agencies
• Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology,
• Agile and Design Thinking
• Apply data-driven decision-making with the use of data analytics and visualization tools like Power BI

This position offers an exciting opportunity to gain hands-on experience in quality management and information security while contributing to the organization's overall success. If you are passionate about quality and eager to learn, we encourage you to apply.

We are seeking a motivated individual to join our team as a Junior Quality Personnel with qualifications or experience in ISO standards, company balance scorecard, key performance indicators, and bizsafe. The successful candidate will support the implementation and maintenance of quality management systems (QMS) and information security management systems (ISMS) within the organization. This role presents an excellent opportunity for someone looking to kickstart their career in quality management and gain valuable experience in the field.

Key Responsibilities:

• As part of the QMS works across the organization, assist in implementing and maintaining or managing the ISO standards, balanced scorecard, Bizsafe, or any other quality matters.
• Conduct regular internal audits to ensure compliance with the organisation’s ISO-certified standards.
• Collaborate with cross-functional teams to identify areas for improvement in quality processes and information security practices.
• Support the development and documentation of quality procedures, policies, and work instructions.
• Provide training and guidance to employees on quality and information security best practices.
• Assist in the preparation of external audits and certifications.
• Participate in risk assessments and assist in developing risk mitigation strategies.
• Monitor and analyze quality and security metrics to identify trends and areas for improvement.
• Assist in investigating quality incidents and non-conformities and recommend corrective actions.
• Stay updated on changes to ISO standards and industry best practices related to quality management and information security.

Qualifications:

• Bachelor's degree in a relevant field such as Quality Management, Information Technology, or Business Administration.
• Certified as an Auditor or Implementer in either ISO 9001, 14001, 27001 or 45001.
• Strong understanding of ISO 9001 standards and their application within organizations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Proficiency in MS Office applications.
• Prior experience in quality management or information security is a plus but not required for junior-level positions.