Total 65,200 Manager recruitment manager job vacancies in Singapore

Thai Bistro/Bar is sourcing for HR cum Operations Manager.

Working location: bendemeer

Working hours: 6 days, 12pm-12am

Salary: $7,000 to $10,000 (depending on experiences and/or past performances)

The Operations Manager will be responsible for overseeing the day-to-day operations of the company , ensuring efficient and smooth operations. They will lead and manage a team of on-site and off-site staffs to drive operational excellence and ensure seamless customer experiences.

Responsibilities:

• Oversee and manage the overall operations of company, including recruitment and management of staffs (e.g. performing artists or floor staffs) and customer service
• Develop and implement operational strategies, policies, and procedures to ensure consistent and efficient operations across stores
• Monitor and analyze store performance and KPIs to identify areas for improvement and implement action plans
• Collaborate with other departments, such as Logistics, HR, Omni Channel and Finance, to align operational strategies and goals
• Lead and motivate the Operations team to achieve targets and objectives
• Develop and review Operations related processes to ensure compliance with company policies, procedures, and regulations
• Manage relationships with internal & external vendors, suppliers, and service providers
• Participate in the development of annual budgets and monitor expenditures to ensure cost efficiency
• Conduct regular store visits to assess store operations and provide guidance to store teams
• Stay updated on industry trends, market conditions, and competitors' activities
• Any other ad-hoc duties as assigned by the management

Requirements

• Bachelor's degree in Business, Retail, Operations, or a related field
• Minimum 5 years of experience in Management level in retail operations, preferably in the bar/pub/nightclub industry
• Proven track record of successfully managing operations and driving operational excellence
• Strong leadership and management skills, with the ability to effectively lead and motivate a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Detail-oriented with a focus on delivering high-quality results
• Ability to work in a fast-paced and dynamic environment
• Proficient in Microsoft Office Suite
• Flexibility to work on weekends and public holidays, as required

1. More than one year working experience in labor agency business;

2. Have a Singapore employment agency license, that is, a BASIC or KAH certificate is preferred;

3. Singapore citizens or Singapore PRs are preferred;

4. Experience in employment agency in Singapore is preferred;

5. Understand the working process of the labor intermediary market;

6. BASIC SALARY + Commission 50%-60%.

7. Willing to develop customers and recruit business in the market, the better the performance, the higher the commission.

8. Assist the boss in arranging and developing the overseas labor service market.

9. Other tasks assigned by the boss.

10. Working place is 6001,Beach Road,#19-13，Golden Mile Tower, Singapore199589.

Interested applicants please send your resume to [email protected] or call us at +65 86969408.

Roles & Responsibilities

The Role will assume the following scope of responsibilities:

1. Onboarding and Implementation

Customer Onboarding: Facilitate a smooth transition from sales to product usage, ensuring customers are well-acquainted with the software.

Implementation Support: Work closely with the customer's team to ensure successful deployment of the software, providing guidance on best practices.

2. Customer Relationship Management

Build Relationships: Establish and maintain strong relationships with key stakeholders within the customer's organization.

Regular Check-ins: Schedule regular meetings to review progress, address any concerns, and ensure that the customer is on track to achieve their goals.

3. Product Adoption and Utilization

Usage Monitoring: Monitor customer usage of the software to ensure they are utilizing it effectively and to its full potential.

Training and Education: Provide ongoing training sessions, webinars, and resources to help customers maximize their use of the software.

4. Customer Advocacy

Voice of the Customer: Act as the advocate for the customer within the company, relaying feedback and suggestions to the product and development teams.

Custom Solutions: Work with internal teams to develop tailored solutions that meet the specific needs of the customer.

5. Proactive Support and Problem Solving

Issue Resolution: Assist customers in troubleshooting and resolving any issues that arise with the software.

Proactive Communication: Anticipate potential challenges and reach out proactively to address them before they become significant problems.

6. Renewal and Expansion

Renewal Management: Work to ensure customer satisfaction and alignment with business goals to secure contract renewals.

Upselling and Cross-selling: Identify opportunities for expanding the customer’s use of the software, including the adoption of new features or additional products.

7. Performance Metrics and Reporting

Track Success Metrics: Measure and report on key performance indicators (KPIs) related to customer success, such as customer satisfaction, retention rates, and product usage.

Customer Health Score: Develop and maintain a customer health score to identify at-risk customers and intervene as necessary.

8. Strategic Advisory

Strategic Planning: Collaborate with customers to align the software's capabilities with their strategic goals, ensuring the technology supports their broader business objectives.

Industry Insights: Provide insights into industry trends and how the software can be leveraged to stay competitive.

9. Collaboration with Internal Teams

Sales Team Collaboration: Work closely with the sales team to ensure a smooth handoff and alignment of customer expectations.

Product Development Input: Provide feedback to the product team on customer needs and areas for improvement or new features.

10. Customer Feedback and Continuous Improvement

Feedback Collection: Gather feedback from customers to understand their needs, challenges, and satisfaction levels.

Continuous Improvement: Use customer feedback to drive continuous improvements in both the product and the customer success process.

These responsibilities aim to ensure that customers derive maximum value from the enterprise software, leading to high satisfaction, retention, and potential for growth in the customer relationship.

The Customer Success Manager may be called upon to undertake additional duties as reasonably required by the company.

Objectives/Outcomes

Technical Skills:

1. Software Architecture: Understand high-level software architecture, including deployment models (on-premises, cloud, hybrid).

2. Enterprise Technology Ecosystems: Familiarity with enterprise software solutions (MarTech, CDP, CRM) and integration methods (APIs).

3. Technical Troubleshooting: Skills in diagnosing technical issues, with basic scripting and querying knowledge (e.g., Python, SQL).

4. Product Expertise: Deep understanding of the specific software, including configuration, customization, and best practices.

5. Data Management: Knowledge of data handling, security, privacy, and basic data analysis.

Requirements

1. Communication: Clear communication and active listening to understand and convey complex concepts.

2. Problem-Solving: Analytical and creative thinking to quickly resolve issues.

3. Relationship Management: Building trust, empathy, and a strong customer focus.

4. Technical Aptitude: Quick learning and comfort with technology to effectively support customers.

5. Project Management: Strong organizational and time management skills.

6. Negotiation and Influence: Persuasion and conflict resolution to guide customer decisions.

7. Strategic Thinking: Aligning software solutions with customer business goals.

8. Adaptability: Flexibility and resilience in changing environments.

9. Collaboration: Effective teamwork and cross-functional communication.

10. Customer Advocacy: Championing customer needs within the organization.

These skills enable a CSM to foster customer satisfaction, ensure successful software adoption, and maintain lasting relationships.

Roles and Responsibilities

• Organize, prepare, and coordinate the Board of Directors (BOD) and Operational Meetings twice a year, consolidating reports and documents for these meetings.
• Prepare translations of documents and reports for Japan HQ Top Management, corresponding with corporate divisions at Japan HQ, such as Corporate Division Group, HR, and other relevant divisions.
• Reform the Performance Appraisal system to enhance employee performance evaluation and establish an optimal evaluation framework.
• Analyse and review the salary benchmarking system across the Asia Pacific group offices, aligning with Japan HQ practices and standards of process.
• Coordinate and drive the M&A project, particularly in HR areas such as due diligence, organizational integration, salary and remuneration optimization, and business process and operations analysis.
• Provide training and development for Kyocera Philosophy education, establishing a training system that integrates with the evaluation system, including job level-based education and promotion qualifications.
• Liaise with Japan HQ HR to support expatriate staff stationed in the group offices across the Asia Pacific region.
• Support expatriate staff relocation, including visa applications, moving arrangements, and orientation within the group offices.

Requirement

• Minimum of 5 years experience in Human Resources role, specifically in a regional role (managing office across Singapore, Japan, Malaysia, Thailand, Taiwan, Philippines, Indonesia, Vietnam and India) within a Japanese company.
• Bachelor’s degree in Human Resources or equivalent qualification.
• Knowledgeable with Kyocera philosophy, with experience managing Training and Development related of Kyocera Philosophy education.
• Skilled in organizing corporate meetings with top management from the Japan HQ.
• Familiar with labour law and experience in handling labour law-related matters in Asia-Pacific regions and compliances (e.g. Immigration laws, Personal Data Protection Act).
• Proficient in English, both spoken and written, to effectively communicate internally and with the counterpart at our parent company or group company worldwide.
• Excellent communication skill. Able to deliver clear and concise message to the Management, team members / key stakeholders and keeping others informed of the progress.
• Detail-oriented and meticulous, with the ability to organize and maintain HR records and reports for senior management.
• Good in problem-solving while exhibiting good judgement and logical thinking.

OVERVIEW

You are primarily responsible for the growth opportunities of the Goodwill Rehabilitation and Occupational Workshop (GROW) and the Learning, Development and Consultancy (LDC) departments. You will explore new markets for GROW products and services as well as develop new partnerships and collaborations with organisations to pave open employment for clients in GROW and Alumni. You will research the learning needs of CPAS and the social service sector to grow the training and consultancy programmes. You will assist in discovering new segments and customers for the services that we offer. You will also be developing and innovating marketing strategies to grow our customer base and build the capabilities of our staff and clients with special needs.

RESPONSIBILITIES:

1.Goodwill, Rehabilitation and Occupational Workshop (GROW)

• Outreach marketing & Programme Development

2. Learning, Development and Consultancy (LDC)

• Identify emerging trends and potential business opportunities in the CET industry, understand training needs, and recommend training solutions.
• Establish and nurture business partnerships with agencies, industry partners, IHLs, training partners, and potential clients.
• Actively promote and present LDC to close deals with prospective training partners and targeted clients.
• Collaborate with the LDC team to monitor growth strategies and achieve goals.
• Develop, propose, and execute marketing campaigns and events for LDC courses.
• Assist the Head of Department (HOD) with data reporting, proposals, and presentations by collecting and analyzing information.
• Monitor and evaluate the effectiveness of marketing campaigns and events.
• Work with internal and external stakeholders, including the Advocacy and Marketing Department (AMD) and vendors, to create marketing materials and organize events.
• Utilize various platforms (LinkedIn, Facebook, Instagram, LDC website) and engage AHP associations for outreach.
• Manage marketing administrative tasks, including obtaining quotes, handling purchase orders, processing invoices, and updating the marketing budget.

Requirements:

· Degree in Business Administration.

· Have more than 8 years of relevant working experience in business development with sales responsibilities.

· Possess a positive mindset and able to overcome difficulties to achieve desired results.

· Demonstrated leadership ability, vision, and strong business acumen.

· Proven track record of achieving goals and results .

· Comfortable working in a matrix reporting structure.

· Resilient, able to manage multiple priorities at the same time and meet tight deadlines.

· Constantly maintain objective and highly confidential matters whilst interacting with stakeholders and Staff.

· Strong communication and interpersonal skills, tactfulness, and effectiveness in working with multiple stakeholders.

· Service-orientated, client-focused, and a strong team member.

· Committed to high standards and adopts a professional and conscientious approach.

· Good spoken/written English and a second language.

· Highly proficient in MS Office applications such as Word, Excel, and PowerPoint.

· Some prior working experience in a Social Service Agency or related industry is preferred.

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

Please note that only shortlisted applicants will be notified on the outcome of the job application.

Responsibilities

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client which involves negotiating or influencing on significant matters.

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

Qualifications

• Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.
• Possess any of the cloud fundamentals certification
• Have sold deals of data warehousing, analytics solutions
• Have positioned winning strategy development and value proposition development
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills

Role

• Maintain positive professional relationships with clients
• Use financial techniques to improve sales revenue
• Monitor sales progress to ensure that corporate goals are being met
• Track all business-related invoices
• Train sales professionals and help improve their skills

Responsibilities

• Conduct high-level industry research to develop effective sales solutions
• Promote the company’s products or services to prospective clients
• Participate in collaborative business meetings to update key stakeholders
• Provide continuous, constructive feedback to salespeople
• Review sales contracts to ensure they meet legal and corporate guidelines
• Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

• Proven record of sales growth
• Experience in customer service, marketing, or a sales-related field
• Strong knowledge of business and sales growth techniques
• Exceptional project management skills
• Clear verbal and written communication skills
• Enthusiasm for the company and its growth potential

• Reporting to General Manager and oversee the daily quality activities including involvement in new project development relating to technical and non-technical operations

• Establish quality strategies and policies; implement World-Class quality engineering and validation tools and systems.

• Manage Quality Assurance systems and activities in partnership with other key functional groups to ensure reproducible product quality and compliance.

• Oversee Quality System management, production & mold manufacturing quality controls and project qualification activities.

• Assign personnel to support Program Manager in executing project implementation.

• Appraise employees and provide direction for continuous growth each year for the development of significant technical expertise.

• Plan and execute quality control activities; organize QA staff according to work requirements, ensuring manufacturing effectiveness and efficiency.

• Support Business Development in the pursuit of new business opportunities.

• Ensure compliance to all applicable quality systems.

• Recruit, train, develop and lead staff to accomplish quality goals and adhere to quality policies.

• Plan and lead in company-wide training initiatives for quality system and QA activities.

• Provide interface to customers' Quality Compliance organization to ensure that project team complies with customers' requirements.

Requirements:

• Diploma/ Degree in Quality Engineering or related fields.

• At least 5 to 7 years of relevant experience in quality management systems in a manufacturing environment. Understands audit procedure, process controls and ISO certification procedure. Experiences in plastics/mold making industry advantageous

• Knowledge and experience in GD&T, SQC tool and ISO 9001, ISO 14000 & ISO 13485 QMS

• Good verbal and written communication skills

• Organized, decisive, independent leader

• Office: Joo Koon/Boon Lay | Mon – Fri (8:30am to 5:45pm)

• Monthly salary x 13 + Variable Bonus. Monthly salary will commensurate according to experiences

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

Job Description

• Strategic planning: Develop and execute strategic plans to maximise revenue
• Business development: Identify and explore new business opportunity to drive revenue growth
• Marketing initiatives: Lead marketing strategies and initiatives to enhance brand visibility and marketing positioning
• Financial oversight: Monitor and manage financial performance including budgeting, forecasting and financial analysis

Requirement

• Minimum 5 years of experience in Food & Beverage industry with proven track record in business development and revenue growth
• Strong multitasking abilities, excellent communication skills and effective time management
• Proficiency in Microsoft Office and other relevant software

Retail Shop Sales Manager

• Achieving and maintaining sales KPIs
• Exceptional customer service skills
• Oversee day-to-day operations of the retail store
• Monitoring and managing stock inventory
• Motivate/ build teamwork among colleagues & maintain good communication and a good working environment
• Driving and leading team to ensure sales KPIs are achieved
• Ensure adherence to health and safety regulations and perform regular check and ensure store’s cleanliness and hygiene standards are maintained
• Building long-term relationships with clients. Managing conflict resolutions and client complaints
• Other ad-hoc duties as and when assigned by the management

Requirements:

• Possess excellent communication and interpersonal skills
• Able to work retail hours, including weekends and public holidays
• Proficient user in MS office software and POS system
• Service oriented and passionate to go the extra miles for customers
• Strive to achieve sales targets without compromising service excellence
• Honest and disciplined and have a friendly disposition
• Good team player with good working attitude
• Retail sales experience preferred

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

Job Scope

· To be overall responsible for the coffeeshop operation aspects including general maintenance, work area cleanliness and safety.

· Handle and liaise with all upcoming tenants/existing tenants service agreements

· Finding new tenants and meet KPI

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with the tenants

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Responsible with all outlet sales report and update

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have at least 5 years of experience working in a managerial position in a coffeeshop environment

· Able to work on weekend shift

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Have integrity and reliable to handle issues

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for an Engineering Deputy Manager to join the Field Engineering Department at Site.

Main duties will be:

• Coordinate all engineering works and disciplines in his area
• Coordinate & Manage Model Reviews, issuance and closure of Clash reports, Site Surveys as appropriate
• Be familiar with the engineering budget for the project
• Buy into and agree the Project schedule for effectively managing the progress against schedule, and suggest / agree remedial action where necessary with the Lead Discipline Engineers
• Know and understand schedule milestones. Be aware of any bonuses and penalties on milestones. Understand what engineering have to contribute to successfully achieve milestones. Manage the Lead Discipline Engineers to achieve the milestones
• Understand constructability issues and ensure these are reflected in the design
• Require engineering work to be executed in accordance with applicable procedures, specifications and standards, including Wood health, safety, environmental and quality procedures
• Ensure that the change flags are raised by the respective disciplines to the Project Engineering manager (PEM) / Project Manager (PM).
• Prepare the miscellaneous documents (e.g. construction contract requisitions) in accordance with guidelines provided by the PEM / Manager – Project Engineering
• Follow up with Lead Engineers for adequate and appropriate population of the DMS for accurate progress updating as required

Main requirements:

• At least 10 years of related experience in an Engineering department in oil and gas, petrochemical, or industrial projects.
• Engineering degree.

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of aweso me products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 6,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Revolut does Operations differently. The team sits at the core of Revolut, working with departments across the business to help solve issues and create effective, scalable solutions.

Operations has been responsible for major milestones like launching Premium and building our banking infrastructure, as well as saving millions of pounds for the business.

Working in Operations at Revolut will give you exposure to a range of different verticals, where you will deep dive into the fundamentals of each business area you work on. This gives you breadth and depth of experience unrivalled in almost any other job and offers you the chance to have a huge impact on Revolut’s success.

What You’ll Be Doing

• Building and optimising processes to prepare Revolut Singapore for hyper growth
• Executing and scaling Singapore operations and work with the local Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut products
• Strategy: Exploring and defining which projects the team should prioritize, and setting a timeline to reach goals quickly
• Product improvement: Proactively searching for new features to providing a seamless customer experience
• Managing critical vendor relationships and build performance tracking systems
• Developing strategic supply chain partnerships and negotiate commercial terms

What You'll Need

• You have a solid track record of achievement
• You have worked in a top tech company and/or startup, have quickly assumed responsibilities
• You can break complex problems into smaller ones and enjoy working with data to facilitate your work using such tools as SQL, Python and Excel
• You are curious by nature and interested in making an impact.
• You can demonstrate this through various projects you have been involved in
• You can make a good business case and convince people to help you execute

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates: https://www.revolut.com/legal/data-privacy-for-candidates for details on our data handling practices during your application.

About SEB

SEB is a leading northern European financial services group. At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds.

We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Account Manager, Corporate Banking

We are looking for an Account Manager, Corporate Banking. SEB has a rich history dating back to 1856 and has been in Singapore for more than 40 years. Corporate Banking is at the very core of the SEB Group, where client relationships usually date back extensively. As an Account Manager in Corporate Banking, you can join that journey and work with the largest multinational Northern European corporate clients.

Job Summary

As an Account Manager, you will work closely with the Client Executives and be responsible for timely and efficient processing of client requests while ensuring compliance with internal and external regulations.

The job is focused on credit and KYC & AML work and ensuring that client relationships are well documented.

The job covers both shipping and corporate clients, and experience with both would be an advantage but not a prerequisite. The Corporate Banking team consists of eight experienced colleagues and is part of the wider SEB branch of approximately 100 staff. This position reports to the Head of Corporate Banking in Singapore.

Job Responsibilities

Understanding the designated business and the financial risks of our client’s business is essential.

Credit and risk-oriented responsibilities

An integral part of the job is managing the clients’ credit limits, including credit applications, financial spreading, and the annual review processes, focusing on quality in all aspects. Furthermore, the job entails working around structures and analyzing transactions and counterparties.

It is a must to maintain credit files on an ongoing basis, comply with credit decisions, and monitor the client’s covenant compliance in accordance with the Bank’s credit policies and procedures.

KYC & AML-oriented responsibilities

As an account manager, you will also be responsible for the smooth handling of KYC and AML-related processes and associated tasks. This can include onboarding new clients and adding new products, as well as, importantly, the periodic KYC and AML work associated with existing clients.

KYC and AML-related tasks include ensuring that SEB always complies with regulations and internal policies and stretch from obtaining the relevant documents from the clients, preparing internal memos, participating in committees, etc.

Documentation oriented responsibilities

The role includes overall responsibility for documentation and “law and order,” which includes ensuring that all documentation (credit, KYC, AML, etc.) is always correct and in place.

Documentation-related tasks include liaising with legal (both internal and external) and relevant internal stakeholders in the preparation of agreements, amendments, and other legal documents. Help negotiate and finalize the terms and conditions in these documents to help ensure that they adhere to credit decisions and that the Bank is not in a less favorable position. Furthermore, a documentation checklist must be prepared, and all conditions precedents in the agreements must be met.

Job requirements:

Most importantly, you must be willing and able to deliver a high level of service externally and internally. We are looking for a candidate with:

• Good problem-solving and decision-making abilities to identify problems, gather relevant data and information, and evaluate the facts to reach a sound and balanced conclusion.
• Excellent written and verbal communication skills, including the ability to present problems, facts, ideas, analyses, and recommendations in a clear, concise, logical, and coherent manner in credit applications, etc.
• Good understanding of the implications of legal clauses in the credit agreements to assist in the negotiation of loan documents and to monitor the customers’ compliance with loan documents
• Sufficiently updated on economic developments and political situations to understand customers’ concerns and assist in the preparation of credit applications
• Ability to plan and organize work independently to meet various deadlines; therefore, it is essential to be well organized in the daily work and, at times, strictly prioritize between multiple tasks.
• At least 5 years experience in the banking industry, preferably in credit organization and relationship management. Product knowledge in Trade Finance, Loans, and FX will be an added advantage.

We select candidates continuously. Please send in your application to by 11 September 2024.

Only shortlist applicants will be notified.

The Job Scopes are as below:

1) Meet Clientale and clinch projects.

2) Overview the operation of Design team.

3) Perfom Design works to meet client's requirement.

4) Manage to work for long hours.

5) Weekend work is required.

6) Assist company to recruit suitable designing staffs.

7) Attend site when required.

• Conduct Market and industry research to identify new opportunities for growth and create long-term value for the organization.
• Maintain extensive knowledge of company products and services.
• Develop detail sales plan to maximize sales and achieve sustainable long-term business goals.
• Network among local businesses and community organizations to develop leads and generate business.
• Pitch plans and investment strategies to potential partners to raise capital.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Fairmont Gold Lounge Manager

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed
• Meet, greet, rooming and service of all VIP guests
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded
• Ensure department compliance with safety and security procedures at all times

Qualifications

• Minimum 4 years of luxury hotel experience, preferably in Front Office
• Read write and speak English fluently
• Possess good guest relations skills, confident, clear English
• Outstanding guest interaction, interpersonal and communication skills
• Must have a friendly and engaging service attitude
• Good decision making skills
• Knowledge of Opera system and other related sub-systems interfaced to the hotel’s computer system
• Proven ability to guide and coach team members
• Focused on customer service, detail oriented in training, development and performance management
• Responsive to continuous challenges and open to making changes to achieve targeted results

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

JOB DESCRIPTION

• Support functional departments in terms of processes of food quality and safety during daily operations.

• Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

• Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

• Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

• Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

• Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

• Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

• Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

• Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

• Report all non-conformity matters with regard to food quality or safety to the coach.

• Other project as assigned

Job Requirements

• Minimum 5 years experience working in the Food industry and possess good knowledge of manufacturing processes.

• Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

• Possess knowledge of international standards i.e. FSSC22K, GFSI

• Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

• Strong interpersonal and communication skills

• Able to meet tight deadlines and attend to emergencies after work hours

• Bilingual in English and Mandarin to liaise with Mandarin-speaking stakeholders

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager