Total 66,093 Manager recruitment manager job vacancies in Singapore

Main Job Duties & Responsibilities

• Be knowledgeable about the company products;
• Identify prospective customers, lead generation and conversion;
• Contact new customers to create a sales pipeline and create approaching strategy;
• Emphasize the features of products to highlight how they solve customer problems;
• Negotiate prices and terms, andprepare sales agreements;
• Collaborate with marketing colleagues in sales campaign and sales tools;
• Maintain contact lists and follow up with customers to continue relationships;
• To bring more sales lead and assist company generate profits according to KPI;
• To report monthly progress and share market customer information;
• Assist in conducting billing the customers.
• Any other tasks assigned by management.

Job Requirements

• Meticulous
• Preferably with 1 to 2 year(s) of working experience in this position
• A team player with good interpersonal skills
• Able to work in a fast-paced business
• Excellent verbal written communication skills
• Good time-management skills
• Experience in Logistics line is an added advantage

Working Hours

• 5.5 day work week
• Mon – Fri: 8.30am - 5.30pm
• Sat: 8.30am – 12.30pm

Work Location

• Work Location: 8 Tuas South Street 11
• Nearest MRT: Tuas Crescent MRT
• Company Transport will be provided from Gul Circle MRT

Interested applicants may WhatsApp +65 8298 2374, or call +65 6266 2234 and dial for the HR Department, to schedule an interview.

Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.

Prepare and propose business plans

Develop service procedures, policies and standards

Staff training and schedule management

Proven experience in leadership roles.

Have Japanese language ability to liaise with Japanese counterparts and communicate with customers

Relevant working experience in Japanese restaurant

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Assistant Housekeeping Manager

These roles ensure our guest accommodation and all areas front and back of the house are maintained in spotless condition at all times. They assume a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Role Overview: Lead our dynamic Sales & Marketing team to align with our company’s vision and growth objectives. You will drive market strategies, enhance revenue opportunities, and oversee a high-performing team to achieve ambitious targets.

Key Responsibilities:

• Guide the Sales & Marketing division in accordance with the company’s strategic goals and vision.
• Conduct in-depth market analysis to formulate strategies that boost sales, including establishing negotiation frameworks and boundaries.
• Assess product performance, competitive landscape, and market conditions to develop actionable plans, identify trends, and offer strategic recommendations.
• Set, track, and achieve key performance indicators (KPIs) and sales objectives.
• spearhead new business initiatives and manage their successful implementation.
• Provide updates and insights to senior management and executives, actively participating in high-level strategic meetings and sales discussions.
• Manage team performance through engagement, coaching, workforce planning, and performance assessment.

Requirements:

• Degree or Diploma in Electronics, Engineering, Marketing, Communications, or Business Administration with relevant experience.
• At least 5 years in a sales leadership role, particularly within the Semiconductor, Packaging, or Passive Components industries.
• Deep understanding of base material, processes, and the sales and marketing dynamics in Semiconductor or Packaging industries.
• Demonstrated ability to develop and execute long-term sales strategies that align with overall business objectives and adapt to changing market conditions.
• Proven experience in building and maintaining strong relationships with key stakeholders, including clients, suppliers, and internal teams, to foster collaboration and drive business growth.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Goh JunHong | Reg No: R1872577

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About NTT DATA

NTT DATA is a top 6 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life. NTT DATA offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide. Our roots cross continents and cultures, dating back five decades. Since the foundation of NTT DATA, we have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to NTT DATA: the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

http://www.nttdata.com

Responsibilities:

The Senior Project Manager is responsible for the managing and implementing of NTT DATA Singapore IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements

Project Delivery

• Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organization
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
• Manage the scope definition and change control mechanism
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Delivery Director (DD)
• Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/ members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Requirements:

• Typically, 6-10 years IT project management experience, preferably in the public sector or AEC (Architecture Engineering Construction).
• Having Building & Construction/Building Information Modelling (BIM) business knowledge
• Experience with Peoplesoft skills is highly preferred
• Experience in the development, implementation and support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent. Certified in PM or CITPM.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English

This position is only open to candidates that is currently residing in Singapore. We regret to inform that only shortlisted candidates will be contacted.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• End-to-end project delivery experience
• Track project costs in order to meet budget
• Engage all stakeholders, develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• Must be able to work as an individual contributor.
• Good Communication and leadership skill

1. Manage and maintain the organization's systems, servers, and network infrastructure to ensure optimal performance, security, and availability.
2. Analyze, diagnose, and resolve technical problems related to systems, applications, and network connectivity, ensuring minimal disruption to operations.
3. Install, configure, and upgrade hardware and software systems, ensuring compatibility and adherence to best practices.
4. Monitor system performance, identify trends, and implement proactive measures to avoid potential issues or bottlenecks.
5. Develop and implement system backup and disaster recovery plans to safeguard critical data and ensure business continuity.
6. Collaborate with cross-functional teams to design, develop, and implement new technology solutions that meet business objectives.
7. Maintain and update technical documentation, including system configurations, troubleshooting guides, and standard operating procedures.
8. Provide technical support and guidance to end-users, including training on system usage and troubleshooting assistance.

• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.

What you’ll do

As part of our Operations Strategy team, you’ll be tackling complex problems across many different domains within the overarching aim to improve our global customer experience as well as uplifting the internal operational efficiency. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of solving complex problems that will drive the evolution of our business.

This role is based in Shanghai, Singapore or Hong Kong.

Responsibilities:

1. Identify and drive strategic projects to improve our global customer experience and our internal operational efficiency;
2. Take a data driven approach to problem solving;
3. Work across functions to ensure stakeholder alignment and deliver desired outcomes;
4. Prepare and update materials covering project progress, highlighting progress towards goals, key risks and dependencies;
5. Handle special projects and ad hoc incoming requests, including deep dives on issues identified by leadership or functional teams.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

1. 6-8 years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent;
2. Strong analytical and problem solving skills essential;
3. Exceptional stakeholder management and influencing skills;
4. Self-starter that can identify and prioritize opportunities to focus on;
5. Excellent written and verbal communication and presentation skills
6. Bachelor’s degree or equivalent

Preferred qualifications:

Technology, financial services and/or experience in a high growth environment is advantageous.

About ESCO

ESCO Pte. Ltd., established in 1989, is a leader in the Audio Visual and Physical Security Industry with over 35 years of experience. Headquartered in Singapore, ESCO has offices across the APAC region, offering both integrated technology solutions in professional audio-visual and information communication and also, advanced perimeter protection solutions. The company focuses on designing, building, supplying, and maintaining audio visual and security systems while adhering to quality standards and industry best practices.

The Role

ESCO is looking for a Regional Marketing Manager who is able to visualize what the company want for the ESCO brand and communicate this vision to the team and inspire others. The Regional Marketing Manager must be able to formulate and execute business plans accurately. The Regional Marketing Manager will play a pivotal role in driving ESCO's regional marketing strategy and execution. This role requires a strategic thinker with hands-on experience in developing and implementing marketing campaigns that align with business objectives.

The Regional Marketing Manager will work closely with the sales and technical teams, as well as key partners, to create compelling content, build brand awareness, and generate leads. The Regional Marketing Manager is also expected to align our regional offices with a common branding and identity.

The Responsibilities

• Strategic Marketing Planning: Develop and execute a comprehensive marketing strategy that aligns with ESCO’s business goals and targets key market segments.
• Brand Storytelling: Craft and communicate the ESCO brand story, highlighting our expertise, innovation, and customer-centric approach. Ensure that the brand narrative is consistently conveyed across all marketing channels and resonates with target audiences.
• Regional Alignment: Collaborate with regional teams to tailor marketing strategies and campaigns that align with local market needs while maintaining global brand consistency. Ensure that regional efforts are integrated and contribute to the overall success of the brand.
• Campaign Management: Plan, create, and manage marketing campaigns, including events, to generate leads and increase brand visibility.
• Brand Management: Ensure consistent brand messaging across all channels and touchpoints, maintaining ESCO’s reputation as a leader in both the AV and Security industries.
• Event Management: Plan and execute industry events, webinars, and trade shows to promote ESCO’s solutions and connect with potential clients.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve maximum ROI.
• Performance Analysis: Track and analyze the performance of marketing campaigns, providing regular reports and recommendations for improvement.
• Continuous Improvement: Constantly seek new and innovative ways to improve our branding.

The Pre-Requisities

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Minimum of 5 years of experience in a marketing role, preferably in the AV or technology industry.
• Proven track record in developing and executing successful marketing campaigns.
• Strong understanding of digital marketing, content creation, and brand management.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in marketing tools and platforms such as Google Analytics, CRM software, and social media management tools.
• Good with Adobe Illustrator and Photoshop.
• Strong communication and interpersonal skills.
• Must be organized, able to multi-task, and work under pressure.
• Good understanding of market research techniques, data analysis and statistics method

• Supervises all sales activities of Sales Managers, Assistant Sales Managers, and Sales Executives to ensure they achieve the goals of the Hotel marketing plan.
• Secures new and repeat business for the hotel by monitoring interactions with airlines, travel agencies, commercial enterprises, private clubs, and professional associations in local, domestic, and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines, and wholesalers through personal sales calls, telephone contacts, and written communications.
• Evaluate current and potential markets/trends, coordinating all activities to maintain and increase revenue through added business volume and higher rates.
• Generates and promotes leads for other departments within the Hotel.
• Reports to both the Director of Sales and Assistant Director of Sales on new potential market areas that need coverage.
• Conducting probation and formal performance appraisals in line with company guidelines.
• Maintaining up-to-date staff records and approving leave requests, etc.
• Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance.
• Regularly communicating with staff and maintaining good working relationships.
• Performs any other duties assigned by Management.

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery.

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset, keen to drive your own personal and professional development. You are customer-focused - Someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Job Description:

· To prospect, qualify, develop new business opportunities with existing, potential new clients and vertical industries (business domain) for products, solutions and services to develop access strategy to initiate contact, to identify and understand their pain-point and to tailor solutions and services.

· To recognize opportunities and increase sales in IT & Digital services, solutions and products to existing and potential new clients.

· To implement effective and consistent sales processes. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.

· To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced and full service and production agreements executed.Establish sales objectives through effective forecasting.

· To manage and develop major and critical customer accounts, and coordinate the management of account management support when needed.

· To negotiate all aspects of contractual agreement including terms and conditions, duration and pricing with the contracting entity.

· To develop and maintain relationships at the C-suite level while understanding and communicating prospective customers' corporate culture. To constantly cultivate and establish good rapport and relationship with clients.

· To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.

· To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients needs and requirements.

· To work well with Operation/Delivery Teams and other relevant stake holders for the account management and smooth service delivery.

· To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.

· To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.

Job Requirements

· Degree or Diploma holders in Business, Marketing or any related discipline.

· Having more than 6 years of working experience in Sales and Business Development in IT Services industry and B2B sales.

· Strong critical thinking, problem-solving, fast learning skills.

· A goal-getter, results oriented, highly self-motivated, desire to acquire new knowledge, good initiative and with positive working attitude.

· Excellent ability to get-thing-done, interpersonal communication, teamwork, good presentation skills.

· Customer oriented mindset.

· Proficient in Microsoft Office suite

A Social Media Marketing role

involves managing a company's online presence across various social media platforms to build brand awareness, engage with audiences, and drive business objectives. Here are the common responsibilities and key aspects of this role:

Responsibilities:

1. Strategy Development:
   • Create and implement a social media strategy that aligns with the company's business goals and target audience.
   • Develop content plans and campaigns to increase brand awareness and engagement.
2. Content Creation and Management:
   • Develop and curate engaging content tailored to each platform (e.g., text, images, videos).
   • Schedule and manage content publishing using tools like Hootsuite, Buffer, or Sprout Social.
3. Community Engagement:
   • Monitor social media channels for mentions, comments, and messages, and respond in a timely and appropriate manner.
   • Engage with followers, address concerns, and foster a positive community around the brand.
4. Analytics and Reporting:
   • Track, analyze, and report on social media performance metrics (e.g., reach, engagement, conversions).
   • Use insights to optimize social media strategies and content.
5. Campaign Management:
   • Plan and execute social media advertising campaigns, including budgeting, targeting, and performance analysis.
   • A/B test different ad creatives and strategies to improve results.
6. Trend Monitoring:
   • Stay updated on social media trends, tools, and best practices.
   • Monitor competitors and industry trends to identify opportunities and threats.
7. Collaboration:
   • Work closely with other departments (e.g., marketing, sales, customer service) to align social media activities with broader company objectives.
   • Collaborate with influencers or brand ambassadors for promotions and partnerships.
8. Crisis Management:
   • Develop and execute a plan for managing potential social media crises or negative publicity.
   • Address any issues quickly and professionally to protect the brand’s reputation.
9. Brand Consistency:
   • Ensure that all social media content is consistent with the brand’s voice, style, and messaging.
   • Maintain brand guidelines and ensure adherence across all platforms.
10. Budget Management:
    • Oversee social media budgets, including advertising spend and tool subscriptions.
    • Track ROI and adjust budgets based on campaign performance and business goals.

Skills and Qualifications:

• Communication Skills: Excellent written and verbal communication abilities to create engaging content and interact with followers.
• Analytical Skills: Ability to analyze data and metrics to inform strategy and measure success.
• Creativity: Strong creative skills to develop compelling content and campaigns.
• Technical Proficiency: Familiarity with social media management tools and analytics platforms.
• Time Management: Ability to manage multiple tasks and deadlines efficiently.
• Adaptability: Willingness to adapt to changing trends and platform algorithms.

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