Key Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Preferably experiences implementing or managing AI/ML related project

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Must have experience to prepare all the bellow receipes

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

All Types of Salads

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for Project Commissioning, Qualification and Validation Lead to join us on a permanent basis to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities:

• Develop the overall project C&Q plan/schedule, estimate the resources required, identify key roles and responsibilities and plan for C&Q staff on-boarding.
• Lead the generation of C&Q SOPs and validation documentation which include Validation Master Plan (VMP), System Level Impact Assessment (SLIA), User Requirement Specification (URS), Qualification Protocols (DQ, IQ and OQ) and traceability matrix for the project.
• Use Process Automation System for the commissioning and validation of process equipment.
• Interface with client personnel and outside vendors when necessary.
• Manage the overall CQ&V of facilities, utilities and equipment.
• Manage all facets of assigned validation projects while maintaining strong communication with client representatives on project status and assistance needed.
• Knowledge on Kneat is preferred.

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

[Order Number:705250]

Responsibilities

Focus primarily on business development (100% hunter role), targeting contract logistics opportunities in 3PL for FMCG, retail, and high-tech industries.

• Able to identify and hunt for new regional contract logistics (warehousing) business opportunities
• Achieve sales targets set by Department Head
• Ad-hoc duties assigned when required

Requirements

• At least 4 years of working experience in sales, must be from 3PL logistics with regional exposure
• Advantageous if have strong network and ready customers to bring in
• Excellent interpersonal skills and the ability to influence others.
• Open and comfortable with cold calling to find customers

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Liew Lee Hui

EA Personnel Registration Number: R22109864

EA License no.: 07C5771

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

[Order Number:705053]

Responsibilities

• Identify and target new business opportunities in the construction and cement sector.
• Conduct market research to identify potential customers, potential suppliers emerging trends, and competitor activity.
• Build and maintain a pipeline of prospective clients, ensuring a steady flow of opportunities.
• Develop sales strategies to penetrate new markets, increase sales, and achieve revenue targets.
• Present and pitch cement related products to new clients, showcasing technical specifications and benefits.
• Present and pitch non-cement products from group company in Japan to customers in the non-cement sector.
• Maintain and grow relationships with existing customers, existing suppliers ensuring high levels of customer satisfaction.
• Conduct regular client meetings to understand their business needs and identify opportunities for upselling or cross-selling.
• Negotiate contracts and terms of sale, ensuring profitability and long-term client retention.
• Monitor client satisfaction, resolve any issues or concerns, and provide after-sales support.
• Provide forecasts and reports on sales performance and customer feedback to senior management.
• Develop and implement sales plans that align with company objectives and market opportunities.
• Set and achieve sales goals, including volume targets, revenue growth, and profit margins.
• Analyse market trends, customer feedback, and competitors to inform business strategies.
• Ensure sales processes are efficient and align with company standards.
• Attend industry events, conferences, and networking opportunities to promote the company and its products.
• Any other duties assigned

Requirements

• 5 years of experience in sales, business development, or account management in the materials industry (ferrous and non-ferrous metals, etc.), raw materials or fuels.
• Proven track record of achieving sales targets and growing market share.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Strong analytical and problem-solving abilities.
• Accept approximately 1 or 2 international business trips per month.
• Build good relationships with colleagues.
• Strong knowledge of cement products and their applications within the construction sector will be advantageous

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Liew Lee Hui

EA Personnel Registration Number: R22109864

EA License no.: 07C5771

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

Assistant Contract Manager

Salary: $6,000 - $8,000

Working Days: Monday - Friday (8am - 5.45pm)

Office Location: Woodlands

Job Description:

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with the clients
• Managing construction schedules and budgets
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Working on-site and in an office.
• Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Job Requirements

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• An understanding of the construction industry & legal documentation
• With Maths and IT knowledge

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

An exciting opportunity awaits for a seasoned professional to take on a pivotal role in the maintenance and enhancement of utility application systems. This position involves overseeing projects related to these systems, ensuring that they meet the highest standards of efficiency and effectiveness.

Key Responsibilities:

• System Maintenance & Enhancement: Oversee the upkeep and improvement of utility application systems to ensure optimal performance.
• Project Implementation: Lead initiatives related to utility application systems, ensuring timely and effective execution.
• Solution Architecture Development: Design and document comprehensive solution architectures that align with business needs.
• Requirements Analysis: Collaborate with stakeholders to analyze business and technical requirements, translating them into actionable application and process designs; main business stakeholders would be with the Finance & Billing department.
• Procurement Management: Handle the procurement of information communication and technology systems, software, and services. This includes drafting specifications, conducting evaluations, and engaging project stakeholders to ensure timely completion.
• Project Delivery Management: Oversee project delivery across the full Software Development Life Cycle (SDLC), including the warranty period, ensuring all objectives and deliverables are met.
• Vendor Management: Manage vendor relationships according to established standards, processes, and Service Level Agreements (SLAs) throughout project phases.
• Policy Compliance: Ensure adherence to organizational policies, standards, and procedures throughout all projects.
• Stakeholder Engagement: Actively engage with business users to discuss new approaches, prioritize enhancements, and explore upcoming projects.

Qualifications:

• Degree in Information Technology, Computer Science, or a related field
• 8+ years of relevant experience as system analyst, system design and development within SAP environments, specifically with utility project implementation experience.
• Strong understanding in billing and BSS (business support systems) in utility, telecommunications (telco), and related industries would be a strong bonus.
• Experience in engaging with cross-functional IT stakeholders, including infrastructure and data center operations; techno-functional consultants will be strongly considered.
• Project management certification is advantageous.
• Proven experience in managing vendor relationships effectively.

Technical Skillsets:

• Expertise in at least one SAP ISU module
• Strong background in SAP ABAP Development
• Proficient in Printing Software (Exstream)
• Knowledge of security protocols related to application systems

If you are interested in the above IT position, kindly apply with your updated CV or email to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
• Able to travel frequently within Singapore
• Planning of Account Management to enhance profits and earnings
• Oversee and ensure the fulfilment of clients’ service agreements
• Planning of Cost savings
• Keep the daily selling process smooth with updated prices
• To improve business revenue in different projects.
• Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
• Seek opportunity to drive more sales within key accounts
• Work close with internal departments to ensure fulfilments
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 3 years of relevant key account experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• 5 days work week
• Location: East
• Sector: Construction

Key Responsibilities:

• Manage the full spectrum of HR functions, including recruitment, onboarding, payroll, and employee engagement.
• Support performance management processes, employee relations, and disciplinary actions.
• Maintain and update HR policies and ensure compliance with local labor laws.
• Manage employee benefits administration and coordinate HR programs and activities.
• Support learning and development initiatives, including organizing training sessions.
• Handle HR reporting, data management, and support management with workforce planning.
• Foster a positive and inclusive workplace culture.

Requirements:

• Diploma in Human Resources, Business Administration, or a related field
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to handle confidential matters with discretion.
• Proficiency in Microsoft Office and HRIS systems is a plus.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Position Overview

The Assistant Manager, Capella Connects & Reservations provides guests, hotels, and fellow team members with exceptional customer service during call reservation process. The individual also supports the training needs of the department and manage department’s performance.

The Role

Call Center Operations

• Provide responses while anticipating and recognizing individual guest needs
• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process in-room dining food orders with accuracy and efficiency
• Input and access data in computer with accuracy and efficiency
• Communicate pertinent guest information to designated departments/personnel
• Promote hotel marketing programs
• Provide responses while anticipating and recognizing individual guest needs
• Coach team members to improve service performance

Hotel Reservations

• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations
• Enter all room sales booking on a timely basis
• Monitor team's compliance with property's standards and procedures for reservation operations

Manage Team

• Manage department’s performance to ensure guests' queries and requests are addressed in a timely and effective manner

Talent Profile

• Minimum 5 years of supervisory experience in similar capacity at a luxury hotel
• Must have strong customer service skills.
• Must have strong verbal and written communication skills.
• Willing to work a flexible schedule including weekends.
• Understanding of hotel revenue management concepts, processes and strategies
• Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities.

Get Out Pte Ltd is a leading events company specializing in corporate events, team-building activities, marketing events, and product launches for some of the region’s top organizations. We are looking for a Business Development Manager with a proven track record in driving revenue growth, managing client relationships, and executing strategic sales plans within the corporate events and team-building sectors.

The ideal candidate must have extensive experience working in an events company that provides corporate event solutions, team-building programs, marketing events, and product launches, similar to Get Out Pte Ltd.

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities within the corporate events and team-building sectors, focusing on HR departments, marketing teams, and event planners.

• Relationship Management: Build and maintain strong relationships with existing clients, ensuring repeat business and referrals.

• Sales Strategy: Develop and implement strategic sales plans, including market analysis, lead generation, and conversion tactics to achieve revenue targets.

• Proposal Development: Work with the internal team to create customized event proposals aligned with client needs and budgets. Present and pitch proposals to prospective clients.

• Contract Negotiation: Lead contract negotiations, ensuring profitable agreements for both new and existing clients.

• Market Research: Stay updated on industry trends, competitor activities, and client needs to identify areas for growth.

• Networking: Attend industry events and trade shows to build a strong network of potential clients and partners.

Requirements:

• At least 5 years of experience in a business development role within an events company that specializes in corporate events, team-building activities, and marketing events.

• Proven track record of client acquisition, relationship management, and sales strategy in the corporate events industry.

• Strong network of contacts within HR departments, marketing teams, and corporate decision-makers.

• Expertise in developing tailored event proposals for large corporate clients.

• Demonstrated ability to manage and execute multiple complex corporate event projects simultaneously.

• Excellent communication, negotiation, and presentation skills.

• Familiarity with the Singapore market and an understanding of the local corporate events landscape is preferred.

Preferred:

• Experience working in a regional or global events company handling large-scale corporate clients across industries.

• A strong understanding of corporate team-building needs and how to tailor solutions that meet both client objectives and company profitability goals.

Get Out Pte Ltd offers a dynamic and collaborative environment where you can grow your career in the corporate events industry. If you have the relevant experience and are ready to make an impact, we’d love to hear from you!

Job Description

• Industry/ Organization Type: F&B
• Position Title: Central Kitchen Manager cum F&B Chef
• Working Location: Woodlands
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations of the central kitchen, ensuring efficient production processes.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality of food products.
• Monitor overall production output levels and coordinate maintenance or repairs of kitchen equipment as needed.
• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.
• Direct all kitchen activities, including food preparation, cooking, portioning, packaging, and production scheduling.
• Design and develop both seasonal and permanent menus that align with company standards, customer preferences, and dietary requirements.
• Oversee inventory levels, order ingredients, and manage supplier relationships to ensure optimal stock levels.
• Prepare and manage the central kitchen’s budget, including labour, supplies, and equipment costs.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Bachelor’s Degree in Culinary Arts, Hospitality Management, or related.
• Has 5 years of experience in a similar role, preferably in a central kitchen or large-scale food production environment.
• Professional culinary experience, including at least 3 years of experience in a chef/senior chef role.
• Strong knowledge of food safety regulations, HACCP standards, and SFA compliances.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69405 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

• Hybrid Working Arrangement
• Great Working Environment and Team Culture
• Centrally Located

Job Description & Requirements

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

The Ideal Candidate:

• Accumulated good sales experience in Conferences, Events, Advertising, Media or Market Research
• B2B sales exeperience
• Analytical personality
• Good interpersonal and communication skills
• Strong drive to succeed
• Good team player

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

Operation MANAGER (RESTAURANT)

Job Description & Requirements
planning, organizing, staffing, leading and controlling.

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. General Managers set policies, operations, create and maintain budgets.

Mentally prepared to bring the company to the next level according to execute the director's goals & directions set for company.

Job Description

• Coordinate of design drawings with consultants to comply with requirements of the authorities
• Review project specification, technical clarifications and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, sub-con on technical matters
• Ensure all submission of detail drawings, materials and mock up for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to assure standards
• Coordinate with other departments and engineers to manage and resolve the clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo and shop drawings submission and submittal reviews comment from consultants

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

What you need to do:

1). Gather and build clientele

2). You will be managing client's accounts.

3). Assist clients in planning of their investments

Remuneration:

1). $3000 Basic Allowance starting

2). High commissions for every deal done

3) Perfomance Bonuses

4). Overseas trips

(For new comers, starting pay guide with commissions all in, estimated $6,600 to $8400 monthly)

What is needed from you:

1). Able to communuicate effectively

2). You need to be a goal getter

3). Resourceful and disciplined

4). Work Independently

Working Schedule:

1). Upon contracted, first 2 months in office

2). Subseqently work from home and office

What is Required:

As job nature is highly client oriented, you will need to be licensed in order to service and manage clients' account.

There will be licensing requirements to meet and selected candidates will be contacted for an interview online with our HR manager.

All details will be discussed during the interview.

We welcome all homemakers to apply.

Interested Candidates can apply now.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Roles and Responsibilities

• Engage and prospect new offshore clients in regions such as SEA, North Asia & South Asia.
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of cross border regulations
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597