Total 11,209 scientific operations manager job vacancies in Singapore

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Salary: $6000 - $8000

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Salary: $5500 - $7500

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Key Highlights

• Great exposure to the government sector
• Contract Duration: 6 months
• Nearest MRT: One-north
• Salary: $2,600 - $3,000 per month
• Working Arrangement: Hybrid, Monday – Friday (Office Hours)

Responsibilities

• Provide system support by creating course items and classes, maintain and update course master list.
• Enroll staff into classes where required.
• Assist with migration of learning history data.
• Prepare training application reports upon request.
• Handle generic staff queries received in the mailbox.
• Provide administrative support in transferring information from a document (i.e. word/excel) into the ideal template (i.e. pdf) for the creation of collaterals.
• Assist in administrative and logistical support for setting up of physical in-person training sessions, including sending and collating invitations, attendance registration, training venue setup, feedback/evaluation collation, etc.

Requirements

• Diploma and Degree in any field.
• Experience in training administration and use of learning management systems will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Job Responsibilities:

• You will perform cargo acceptance and manifesting. Other duties also include warehousing work and preparation of cargo for shipment.

Job Requirement:

• Normal colour vision
• Able to work on rotating shifts

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

The Transport Operations Manager will oversee the fleet operations and ensure safe, timely, and efficient delivery of processed meats to customers. This role involves managing the logistics team, optimizing fleet performance, and enforcing compliance with safety and regulatory standards. The ideal candidate has extensive experience in transportation management, strong leadership skills, and a deep understanding of the meat processing industry's logistics requirements.

Key Responsibilities

Fleet Management:

• Oversee a fleet of 24-foot, 14-foot, and 10-foot lorries dedicated to transporting fresh meats.
• Ensure all vehicles are in optimal working condition through regular maintenance schedules and inspections.
• Implement and manage preventive maintenance programs to minimize downtime and accidents.
  Coordinate repairs and maintenance schedules with service providers to avoid delivery disruptions.

Delivery Operations

• Plan, manage, and execute daily transport schedules to ensure timely and safe delivery of processed meats to customers.
• Monitor route efficiency and optimize delivery schedules to reduce fuel costs and improve service times.
• Maintain close communication with dispatchers and drivers to address any issues or delays in real time.

Compliance and Safety

• Enforce safety regulations and compliance with Workplace Safety and Health (WSH) and Occupational Safety and Health (OSH) standards.
• Conduct regular safety briefings and training on defensive driving and road safety for drivers.
• Ensure drivers follow standard operating procedures, especially regarding the handling and transport of temperature-sensitive products.
• Manage accident investigations, incident reporting, and corrective actions in case of road mishaps or equipment failures.
  

Team Leadership and Development

• Lead a team of drivers, logistics coordinators, and support staff; provide regular feedback and coaching.
• Conduct performance evaluations, set clear goals, and promote a culture of continuous improvement.
• Facilitate training sessions for defensive driving, vehicle maintenance, and customer service.
• Address any behavioral or disciplinary issues, ensuring all team members adhere to company policies and uphold professional conduct.
  

Inventory and Documentation Management

• Oversee loading and unloading procedures to ensure accuracy in order fulfillment.
• Ensure that all transport documents, including delivery notes, invoices, and vehicle logs, are accurately maintained.
• Track fuel consumption and maintenance expenses, providing reports to upper management for budget forecasting.
  

Customer Service and Coordination

• Serve as the primary point of contact for any transport-related issues with customers.
  Ensure customers are informed of delivery schedules, delays, or changes.
• Work closely with the warehousing and processing teams to maintain product quality throughout the transport phase.
  

Qualifications

• Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Relevant experience may substitute for formal education.
• Experience: At least 5-7 years in transportation or logistics management, preferably in the food or meat processing industry.
• Licenses: Class 3 or 4 driving license is an advantage.

Skills and Competencies

• Logistics and Fleet Management: Proven expertise in managing fleets, optimizing routes, and reducing transportation costs.
• Leadership: Strong team management and communication skills with the ability to inspire, motivate, and hold the team accountable.
• Safety Compliance: Deep understanding of safety standards, including WSH and OSH regulations, and experience implementing safety initiatives.
• Problem-Solving: Ability to analyze logistical challenges and implement solutions quickly and effectively.
• Customer Service Orientation: Ability to manage client relationships with a focus on timely, reliable service.
• Attention to Detail: Meticulous in maintaining records and handling transport documentation.

Work Environment and Schedule

• Location: Primarily based in the main office, with frequent site visits to warehouse facilities and on the road to oversee operations.
• Working Hours: Standard office hours with flexibility for on-call duties during weekends or after hours to address urgent transport issues.

Benefits

• Competitive salary with performance-based incentives.
• Medical and insurance benefits.
• Opportunities for career advancement and training in transportation and logistics management.

We are recruiting for an integrated developer and investment management firm specialising in modern industrial and logistics real estate key cities in Asia Pacific.

You will have the opportunity to work in a lean environment where you will be involved in the full cycle of investment and asset management such as site acquisition, underwriting and due diligence, asset management and divestment.

Your main responsibilities will include deal origination, business case proposal, deal execution, asset and fund management as well as compliance and governance.

You will be sourcing and evaluating of new business cases which includes but not limited to Green/brown field acquisition or development, Divestment, Asset Enhancement, Joint Venture opportunities, research and understand and penetrate new markets or product type. You will prepare and underwrite business case upon understanding of market and real estate parameters of the deal, building financial models and providing relevant supporting information to justify the case. Deal structuring will include other aspects like JV formation, banks, tax, finance and treasury. This will also include negotiation and overseeing due diligence. You will also recommend parameters in investments to manage risks and generate acceptable rate of return. You will work on crafting teasers, investment papers for approval to stakeholders.

You will track and monitor and fund performance with regards to original business case, preparation and presentation of fund reports and variance analysis. You will proactively suggest asset enhancement initiatives and strategic value creation initiatives (including refinancing, divestment or operational enhancement) and evaluation of new pipelines etc.

Requirements :

You possess a Degree in Real Estate, Engineering, Finance or Business or related field from a recognised tertiary provider and have at least 6 years of experience in related investment scope such as capital budgeting and related analysis i.e., IRR, NPV, DCF, Yields.

You possess solid understanding of financial investment evaluation and capital decision making in the Industrial or logistics real estate industry. You are commercially sound with knowledge of Asia real estate market including properties, rents, cost structures etc. You are highly numerical with advanced financial modelling skillsets. Excellent interpersonal and communication skills will also be held in high regards.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Responsibilities:

• Handle outgoing and incoming remittances accurately and promptly, including performing necessary AML checks.
• Construct Swift Messages (MTxx)
• Ensure timely and accurate validation of client instructions.
• Conduct professional and friendly client callbacks.
• Handle various tasks such as ad-hoc fund transfers, cheques/cashier orders
• Ensure all instructions submitted by internal stakeholders are accurately processed and released within the currency cut-off times.
• Provide exemplary banking customer service and attend to enquiries from customers
• To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required
• The successful candidate will have opportunities to cross-train to other functions within the department and be involved in projects and system enhancements.

Requirements:

• Bachelor Degree with at least 2 years’ experience in bank operation roles
• Team player with good communication and people skills
• Able to adapt to changing priorities, workload, and operational requirements in a fast-paced environment
• Ability to learn fast and work independently.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Responsible to Lead, Manager & Execute Services Operations for PT Service for South East Asia Subregion. Accountable to deliver Subregion financial forecast for Sales and GM to meet the budgeted plans. Reporting to the PT Service APAC OTR Leader, you will be primarily responsible for leading all aspects of SEA Subregion Project Management teams, to manage sales execution from contract award up to the final acceptance of the project and follow through warranty period. Project management includes project execution, Field Services, Quality and Continuous improvement, Process & Tools, planning, budgeting, control, tracking, installation, maintenance & testing and commissioning of PT Service Portfolio. In this role, you will manage a diverse workforce in organizations to ensure efficient day-to-day operations, while delivering the forecast commitments

Essential Responsibilities:

• Leads the PT Service Operations and Project Management Organization for SEA Sub region.
• Leads Periodic Project Management Financial Review process to deliver Sales, GM, oversee Field Service resource utilizations for efficiency, billings, and timely cash collection.
• Ensures that Projects in the Sub Regions are managed according to the GE defined processes and assist in project executions for large and complex projects
• Deliver the projects in uncertain environment and support project managers to deliver the results.
• Liaise with other sub regions, procurement, sourcing, supply chain, factories, and quality organizations for regular reviews to ensure smooth project execution on GE SQDC principle.
• Feedback on Project Management tools to improve the efficiencies and effectiveness of the operations.
• Implement and cascade actions for Continuous Improvement to streamline the way we operate to drive productivity up.
• Providing cost-effective execution of project milestones in accordance with contract specifications and quality standards to maintain and improve project margin.
• Creating asn overseeing scope-specific work plans and Budgets, alongside risk assessment
• Leading Project Management Review (PMR) with team and to present for approval at Region Approval
• Managing and coordinating with customers/contractors in project execution in line with GE project management handbook
• Drive Customer Quality complaints & Non-conformity of Product with different stakeholders on root cause analysis and resolution process.
• Report/resolve any non-conformances and process in a timely manner
• Demonstrate EHS and compliance ensuring Zero Deviation
• Ensure full compliance to Statutory EHS regulations
• Identifies and evaluate EHS and compliance risks and propose practical measures
• To drive Variations Orders & supporting negotiating claims with customer and sub-contractors
• Support Sales Teams on crafting deals requiring strong execution and minimizing risk.
• Support tendering/engineering organization with Return of Experience

Main KPIs:

• Financials (Sales/CM/GM/Billing/Cash/FS Utilization)
• Project Delivery on time within Budget and safety compliance
• Customer Satisfaction
• Timeline accuracy for Project Sales and Margin
• Variation Orders on project
• Customer Management e.g., Scope Management, Complaints Resolution etc

Qualifications / Requirements

• Bachelor’s Degree with more than 10 years of relevant experience preferably with Project Management Qualifications
• Experience in team management and proven ability to lead and manage large scale projects.
• Knowledge of Power Transmission Portfolio such as Gas Insulated Switchgear (GIS), Air Insulated Switchgear(AIS), Power Transformers, Protection Relays and Substation System will be an advantage.
• Knowledge of MS Office, Smartsheet, SAP and Microsoft Projects, Salesforce
• Excellent communication skills. The ability to communicate in more than one language would be advantageous

Desired Characteristics

• Committed to Safety Leadership and High-Performance Culture
• Strong Team Player 0 able to lead and influence teams for an outcome.
• Ability to deliver results under pressure to meet tight timelines
• Experienced within SEA countries and culture
• Unyielding commitment to integrity and GE Vernova Values.

Job Title: Operations Manager ($4500-$5500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.

Employee discounts on hotel stays and services.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

The Transport Operations Manager will be responsible for overseeing fleet operations, ensuring safe, timely, and efficient delivery of products to customers. This role involves managing the logistics team, optimizing fleet performance, and enforcing compliance with safety and regulatory standards. The ideal candidate has extensive experience in transportation management, strong leadership skills, and a deep understanding of logistics and distribution.

Key Responsibilities

1. Fleet ManagementOversee a fleet of vehicles, ensuring that they are in optimal working condition through regular maintenance schedules and inspections.
   Implement and manage preventive maintenance programs to reduce downtime and minimize the risk of accidents.
   Coordinate repairs and maintenance schedules with service providers to prevent disruptions in delivery schedules.
   
2. Delivery OperationsPlan, manage, and execute daily transport schedules to ensure timely and accurate delivery of products to customers.
   Monitor route efficiency and optimize delivery schedules to reduce fuel costs and improve service times.
   Maintain communication with dispatchers and drivers to resolve any operational issues or delays in real time.
   
3. Compliance and SafetyEnforce safety regulations and ensure compliance with Workplace Safety and Health (WSH) and Occupational Safety and Health (OSH) standards.
   Conduct regular safety briefings and training on defensive driving and road safety for drivers.
   Ensure drivers follow standard operating procedures, particularly in handling and transporting sensitive or regulated goods.
   Manage accident investigations, incident reporting, and corrective actions in case of road mishaps or equipment issues.
   
4. Team Leadership and DevelopmentLead and support a team of drivers, logistics coordinators, and support staff, providing regular feedback and coaching.
   Conduct performance evaluations, set clear goals, and promote a culture of continuous improvement.
   Organize training sessions in areas such as defensive driving, vehicle maintenance, and customer service.
   Address behavioral or disciplinary issues, ensuring all team members adhere to company policies and maintain professional standards.
   
5. Inventory and Documentation ManagementOversee loading and unloading procedures to ensure accuracy in order fulfillment.
   Ensure that all transport documents, including delivery notes, invoices, and vehicle logs, are accurately maintained.
   Track fuel consumption and maintenance expenses, providing reports to management for budget forecasting.
   
6. Customer Service and CoordinationServe as the primary point of contact for any transport-related issues with customers.
   Ensure customers are informed of delivery schedules, delays, or changes.
   Collaborate closely with warehousing and production teams to ensure product quality throughout the transport process.
   

Qualifications

• Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Relevant experience may substitute for formal education.
• Experience: At least 5-7 years in transportation or logistics management, with experience in a logistics or distribution setting.
• Licenses: A Class 3 or 4 driving license is advantageous.

Skills and Competencies

• Logistics and Fleet Management: Proven expertise in managing fleets, optimizing routes, and reducing transportation costs.
• Leadership: Strong team management and communication skills with the ability to inspire, motivate, and hold the team accountable.
• Safety Compliance: Strong understanding of safety standards, including WSH and OSH regulations, and experience implementing safety initiatives.
• Problem-Solving: Ability to analyze logistical challenges and implement solutions efficiently.
• Customer Service Orientation: Ability to manage client relationships with a focus on timely, reliable service.
• Attention to Detail: High degree of accuracy in maintaining records and handling transport documentation.

Work Environment and Schedule

• Location: Based in the main office with frequent visits to warehouse facilities and on-the-road support as needed.
• Working Hours: Standard office hours, with flexibility for on-call duties during weekends or after hours to handle urgent transport issues.

Benefits

• Competitive salary with performance-based incentives.
• Medical and insurance benefits.
• Opportunities for professional growth and training in transportation and logistics management.