Description

• Oversee the collection, organization, and maintenance of large datasets, ensuring data quality, integrity, and accessibility.
• Drive the development of actionable reports and dashboards using BI tools to facilitate data-driven decision-making at all levels of the organization.
• Develop and implement BI strategies that align with the organization's business goals and data-driven decision-making needs.
• Work closely with business units to understand their data needs and provide solutions that deliver business insights.
• Lead, mentor, and manage a team of BI analysts and data professionals. Foster a collaborative environment and support team development.
• Ensure adherence to data governance policies, security standards, and compliance regulations when managing and sharing business intelligence.
• Monitor and evaluate the effectiveness of BI initiatives, providing regular updates to senior management on key performance indicators (KPIs) and insights derived from data.
• Continuously evaluate and improve BI tools and technologies to ensure they meet business needs and improve efficiency.
• Implement advanced data analytics and predictive modeling to provide deeper insights and forecast future trends.

Requirements

• Min Degree in Business, Computer Science, Information Technology, Engineering, Statistics, or a related field. A Master's degree or relevant certifications (e.g., Certified Business Intelligence Professional) is a plus.
• At least 5 years of experience in Business Intelligence, Data Analytics, or a related field, with a minimum of 3 years in a managerial or leadership role.
• Strong experience with BI tools such as Power BI, Tableau, QlikView, or similar platforms.
• Experience with database technologies such as SQL, MySQL, or NoSQL, and familiarity with data warehousing and ETL processes is highly desirable.
• Proven track record in managing BI projects, working cross-functionally, and leading teams to successful project delivery.
• Good knowledge of statistics models and methodologies

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Responsibilities:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

Requirements:

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Company Overview:
Real Estate Analytics Pte Ltd (REA) is a leading provider of data-driven insights and advanced analytics for the real estate industry. We leverage cutting-edge technologies to deliver valuable solutions that empower real estate professionals to make smarter, data-backed decisions. Our mission is to transform the real estate landscape by offering a suite of tools designed to enhance market analysis, valuation accuracy, and investment strategies.

Job Description: Product Support Manager
We are seeking a highly skilled and motivated Product Support Manager to lead our product support team. This role is responsible for ensuring exceptional customer service, optimizing support processes, and collaborating closely with cross-functional teams to improve our product and enhance user satisfaction. The Product Support Manager will serve as a key liaison between customers and product teams, identifying and resolving issues, implementing best practices, and driving continuous improvement in product support.

Key Responsibilities:

• Oversee the daily support operations, ensuring that customer inquiries, issues are handled effectively and promptly
• Identify opportunities to streamline support workflows, reduce response times, and improve the quality of support services
• Collaborate closely with database team, product developers and sales team to provide insights from customer feedback to achieve product improvements and feature requests.
• Develop and maintain a comprehensive knowledge base for all company products, FAQs, and support documentation for customers and internal teams.
• Capture and analyse customer feedback to identify pain points, common issues, and improvement areas.
• Communicate these insights to relevant teams to enhance product quality.
• Act as the point of contact for complex or high-impact customer issues and escalations, providing guidance to support staff and direct resolution

Qualifications:

• Bachelor’s degree in business, Information Technology, or a related field (or equivalent experience).
• 4+ years of experience in customer or product support, with at least 2 years in a managerial or leadership role.
• Strong technical aptitude, with the ability to understand complex product functionality and troubleshoot issues effectively.
• Experience with support platforms and CRM systems (e.g., Jira, Confluence, Zendesk, Salesforce, Freshdesk).
• Proven leadership and people management skills with experience in team development and performance management.
• Exceptional communication and interpersonal skills, with a customer-first approach.
• Analytical mindset with the ability to leverage data to drive decisions and improvements in support processes.
• Problem-solving abilities with experience in handling high-stakes escalations and working with cross-functional teams to resolve customer concerns

• Collaborate with engineers, architects and other workers in the same project
• Choose subcontractors and delegate their responsibilities
• Responsible for any delays, emergencies and problems that can arise
• Comply with safety and building codes as well as legal requirements
• Report project progress and budget to client
• Explain contract and technical matter to others in a clear manner
• Prepare budget and cost estimates, along with work timetables
• Must be Architectural (facade) background and trained

Job Description & Requirements

• Providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services
• Developing and managing the organization's administrative and physical resources
• Developing and implementing administrative and procedural statements and guidelines for use by staff in the organization
• Analyzing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions
• Providing information and support for the preparation of financial reports and budgets
• Leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information
• Representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums
• Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
• Planning and directing daily operations
• Overseeing the selection, training and performance of staff.

Requirements:

Skills and qualifications

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy

Preferred qualifications

• Degree from a recognized university.
• Managerial experience in an office setting
• Deep understanding of budgeting best practices

Exciting opportunity to join a financial institution as an IT Risk Manager, covering Singapore and multiple countries across the APAC region.

This role is based in Singapore, kindly note that only candidates currently working in Singapore will be considered.

RESPONSIBILITIES:

• Lead IT Governance, Risk, and Compliance (GRC) activities, including risk reporting, audit support, and risk acceptance reviews across APAC branches.
• Manage regulatory compliance efforts such as MAS Cyber Hygiene, RMiT gap analysis, and follow-up on questionnaires and circulars.
• Advise technology units on risk, control, and regulatory matters while assisting with risk remediation and control assessments.
• Support the creation and monitoring of Key Risk Indicators (KRIs) and contribute to IT policies and processes management.

REQUIREMENTS:

• Minimum 5 years of experience in risk, control, or audit within the financial industry.
• Strong understanding of cyber risk management and ability to assess and improve controls.
• Excellent communication and stakeholder management skills; CISSP or CISM certification is a plus.

Please contact Anca Pop at [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1988763

Only successful candidates will be notified.

Experienced in Interior Fit-Out / A&A works.

Responsible for all site coordination & supervision work, to monitor and report project progress daily.

Good command of English and able to correspond fluently thru email for liaising with clients, contractors & vendors.

Possess Construction Safety Course for Supervisor Certificate

Cost conscious in managing all site activities to prevent wastages.

Good knowledge of carpentry detailing.

Min 2-3 years related working experience

Able to commence work immediately is preferred

5.5 days works

Description

Job Highlights

Expanding and Dynamic Brand

Incentives and Bonus Available

Medical Insurance and Benefits

RESPONSIBILITIES:

Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend

to reservation phone calls and serving food & beverages, etc) during your assigned shift to a

consistently high standard.

Oversee and assist in preparing and maintaining a high standard of cocktails and beverages.

Assist in managing the restaurant to meet or exceed standards in food quality, safety, and

cleanliness.

Assist in handling outlet administrative duties and submit all necessary records and paperwork

to corporate office on time.

Assist in planning staff work schedule, conduct staff training, monitor staff performance, and

conduct performance evaluation.

Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale

amongst the staff in outlets.

Supervise and assist in conducting monthly stock check of all inventories

Perform any other duties as assigned by the Outlet Manager

REQUIREMENTS:

Strong customer service and problem-solving skill.

Strong and dynamic personality who is willing to learn new items on food and service.

Strong planning and people management skill to lead a dynamic service team.

Team player with excellent interpersonal and communication skills.

Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines.

Able to work in fast-paced F&B environment.

Able to commit weekends and public holidays

Candidate must possess at least 4 years relevant experience in casual dining.

Solid bar experience and skill in preparing cocktails a plus.

Due Diligence Process Management:

• Develop and implement a comprehensive due diligence plan, ensuring all relevant aspects (financial, operational, legal, regulatory, and reputational) are thoroughly assessed.
• Coordinate the efforts of cross-functional teams, including finance, legal, compliance, and other internal departments, to ensure thorough investigation and reporting.

Reporting:

• Prepare and present comprehensive due diligence reports that summarize findings, highlight key risks, and provide recommendations to senior management and stakeholders.
• Advise on transaction structures, including potential risk mitigation strategies, and assist in drafting transaction-related documents and agreements.

Post-Transaction Integration Support:

• Work with post-transaction integration teams to ensure the smooth transition and integration of acquired businesses, helping to identify synergies and streamline operational processes.

Compliance and Regulatory Oversight:

• Ensure all due diligence activities comply with relevant legal, regulatory, and corporate governance requirements.
• Stay up-to-date with changes in laws and regulations that could impact the due diligence process, particularly in relation to mergers, acquisitions, and investments.
  

• To support and to ensure smooth daily office operations and HR tasks.
• Manage day-to-day office operations , including office leasing, meeting coordination, reception, procurement, and file management.
• Support human resource for local employees, including tasks related to attendance, payroll, benefits, and insurance.

Job Requirements:

• Degree holder
• Minimum 3 years of experience in Office Management
• Basic HR knowledge will be helpful
• 5 days work week (Hybrid - 4days office + 1 day work from home)
• Work location at Amoy Street
• Mandarin speaking - to communicate with chinese associates
• Salary $4000 - $7000 (depends on experience)

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

* ONLY SINGAPOREANS or PRs MAY APPLY*

Nippon Bite was born for the Onigiri

Transport Manager / Logistics Manager

• Location: Penjuru lane
• Salary: S$ 5,500 - 6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Ensure all requests are processed within specified Service standard, timely and accurately
• Manage ad-hoc project assigned by Team Manager
• Escalate any discrepancy / deviation to the Team Manager
• Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk
• Ad hoc duties as assigned

Requirements:

• No experience required
• Diploma of a relevant discipline

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Purpose:

To align the vocational curriculum to WSQ Framework to eventually develop a responsive and unique vocational curriculum, incorporating sensory integration, home-school-partnership to truly meet the diverse needs of DSS students including achieving WSQ certifications and to meet the requirements of course accreditation by WDA.

Key Responsibilities:

Curriculum and instructional excellence

• Plan engaging and well-paced lessons taking account of the diverse learner profiles of students
• Deliver lessons using evidence-based pedagogy and meaningful activities, to meet the educational needs of individual students
• Implement appropriate modes of assessment to monitor student progress by providing accurate feedback , and implementing suitable instructional supports to close gaps
• Plan and deliver comprehensive vocational educational programmes (On-Site Training) to develop students’ work-related skills

Holistic student development

• Build a strong relationship with students by demonstrating care, concern and encouragement
• Design and implement positive, robust classroom routines and practices to create and maintain a safe and conducive learning environment as well as foster student development and well-being
• Implement techniques and behaviour plans to manage students with complex and challenging behaviours

Professional development

• Proactively engage in professional development for knowledge and skills development
• Participate in professional learning teams to foster collaborative learning between staff members

Organisation management and development

• Manage daily administrative tasks (e.g. track attendance, collect forms, update families/caregivers.)
• Perform Department Quality Assurance Management (QAM) tasks

Job Requirements:

• Degree/ Diploma/ Higher NITEC in Retail Operations or Retail Operations– Omni Channel (E-Commerce)
• Minimum 2 years of experience in Supervisory or Managerial position in Warehousing
• Experience in E-Commerce/Omni Channel would be an advantage
• Experience in teaching/ special needs education would be an advantage
• Technical Skills Specific- Student Development/Microsoft Office (Excel, PowerPoint, Word)
• Behavioural Skills - Interpersonal, Classroom Management, Takes Initiative, Effective Communication, Team Player
• Language Skills-Strong in spoken and written English
• Possesses a positive attitude
• Working location: Choa Chu Kang

Job Description:

• Set up Global ocean shipping strategy and lead to set up revenue model

• Establish Strategic Relationship with Carriers/Vendors to secure competitive rates through market sensing and Vessel Management

• Negotiate the price, Vessel Management, Management in performance/CAPA

• Ensure that FAK from most carriers are obtained and analysed to provide the most competitive rates on Cello Square Platform (Expand carrier/ vendor list, if required)

• Through establishment of suitable shipping strategy, lead the ocean shipping service for affiliates and external customers

•Through CAPA Management, secure and lead the operational stability

• Develop the long-term collaboration programs between C-levels of global shipping companies and Strengthening the strategic networks

• Support SEA business RFQs and quotations

• Pre-sensing issues related to ocean shipping services and set up / managing countermeasure

Requirement:

• Above Bachelor degree, major in Business/Logistics/Marketing etc.

• Above 10 years experience in Global Shipping company/ 3PL company/ Ocean related logistic works

• Have deep knowledge about Ocean Pricing, SCM logistic

• Fluent in English, Negotiation skill, Relationship Management Skill

• MS Office skills (Word/Excel/Power Point)

• Have deep understanding with Global Shipping company's finance situation, have a good strategic negotiation leading skill

• Leadership, Team Building, Ability to find out solution for port issues

• Negotiation skill with customers when urgent request

As a digital marketing professional with a strong background in performance marketing, you will report to the Head of Digital Marketing in MSIG Asia. You will work with local marketing teams in business units (BUs), which are insurance companies in countries or territories in the region, to acquire new customers and retain existing customers. You will play a pivotal role in establishing a data-driven marketing environment and optimise customer engagement through CX-informed strategies within the marketing funnel. You will manage marketing campaign planning, assist the execution of the marketing plan, and identify opportunities to improve overall marketing ROI with BUs.

Key Responsibilities

• Strategy Development: Plan and develop engaging and results-oriented campaigns to drive qualified leads and web traffic in the region. Implement marketing automation campaigns in marketing automation tools, including customer journeys, segmentation, automation rules, and triggers.
• Campaign Management: Manage the entire campaign lifecycle, from ideation and proposal writing to brief creation, timely execution and project management of deliverables and reports.
• Campaign Optimisation: Track and report a holistic view that allows for an end-to-end funnel tracking of campaigns. Continuously monitor, analyse and optimise campaigns to improve KPIs, including CPA, LTV, CTR, and conversion rates.
• Collaboration: Align and partner closely with marketing teams in the BUs in the region to ensure cohesive execution of campaigns across customer digital touchpoints. Assist marketing teams to improve capabilities and practices, and capture and share showcases in the region to maximise synergies.
• SEO & SEM Strategy: Lead the development and execution of SEO-driven traffic growth strategies, including keyword research, on-page optimisation, content planning, and improving organic search rankings.

Requirements

• 7+ years' experience in performance marketing, ideally from an agency or in-house consumer marketing role with travel or e-commerce exposure.
• Proven track record of delivering measurable results in customer acquisition, engagement, and revenue growth. Excellent understanding of digital marketing metrics and the ability to make data-driven decisions to improve performance.
• Experience in digital lead generation by considering effective online marketing communications and content optimisation to drive web traffic and conversions.
• Hands-on experience with ad platforms (e.g., Google Ads, Facebook Ads Manager), data analytics tools (e.g., Google Analytics), and data platforms (e.g., CDP, CRM, etc.).
• Experience in identifying bottleneck issues, formulating hypotheses for solutions, implementing them as a Proof of Concept in a business context, and validating the results in digital marketing activities.
• Experience in establishing data environments such as CDP and consumer surveys, user monitoring tools, systems etc., where data can be acquired and utilised to make decisions based on data-driven approaches is a plus.
• Strong understanding of UI/UX principles and experience applying them across customer digital touchpoints, including paid advertising, websites, social media, and email.
• Experience managing external vendors, agencies, and partner relationships.
• Analytical mindset with experience in data interpretation and turning insights into actionable marketing strategies.
• Solid project management skills with the ability to manage multiple campaigns simultaneously and meet tight deadlines.

Job Overview:

The Organizational Change Management (OCM) Lead will play a critical role in driving change initiatives within our organization. This person will be responsible for leading change management strategies that enable smooth transitions for employees, helping them to adopt new processes, technologies, and organizational changes. The OCM Lead will work closely with stakeholders across departments, ensuring that changes align with the organization’s strategic goals and that employees have the support and resources needed to embrace changes effectively.

Key Responsibilities:

Develop Change Management Strategy

- Design and implement change management strategies and plans that maximize employee adoption and minimize resistance.

- Conduct impact analyses, assess change readiness, and identify key stakeholders.

- Define success metrics and monitor change progress to ensure achievement of organizational goals.

Stakeholder Engagement

- Act as a trusted advisor to leaders, providing insights into potential resistance points and strategies to address them.

- Build and maintain strong relationships with key stakeholders, ensuring they are aligned and actively supporting the change.

Communication Planning & Execution

- Develop and execute communication plans that provide stakeholders and employees with relevant information about the change, including objectives, benefits, and timelines.

- Use multiple channels (email, meetings, presentations, etc.) to ensure clear and timely communication.

Training & Development

- Collaborate with Learning & Development teams to design and deliver training programs to support new systems, processes, or behaviors.

- Create job aids, guides, and other resources to help employees transition effectively.

Change Advocacy & Support

- Serve as a change advocate and lead initiatives to build a culture of flexibility and adaptability within the organization.

- Provide ongoing coaching and support to help employees and managers understand and embrace changes.

Risk Management

- Identify potential risks related to organizational change and develop mitigation strategies.

- Proactively address employee concerns and resolve issues to minimize disruptions.

Continuous Improvement

- Evaluate the effectiveness of change initiatives and adapt strategies as needed to improve future change management efforts.

- Capture lessons learned and best practices to enhance organizational change capabilities.

Qualifications:

· Bachelor’s degree in Business Administration, Advanced degree or certifications in Change Management (e.g., Prosci, CCMP) is a plus.

· Minimum of 10 years of experience in change management or organizational development, preferably in a leadership role.

· Proven experience leading change initiatives within a medium to large organization.

· Strong knowledge of change management methodologies, tools, and best practices.

· Excellent communication, interpersonal, and influencing skills.

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

* Ensuring staff turn ups

* Recruiting , induction and mentoring of new staff members

* Scheduling shifts

* Resolving customer's questions and grievances in a professional manner

* Conducting payroll activities in an accurate and timely manner

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purcahsing new equipments in case of mechanical failure

* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

* Create processes for staff to adhere to ensure comply with internal standards

The Assistant Manager of HR Transformation at Econ Healthcare Group will be pivotal in driving digitalisation initiatives and special projects within the HR department. You will oversee the implementation and optimisation of HR Management Systems (HRMS), ensuring that HR data management practices are robust and efficient. This role will involve working closely with cross-functional teams, particularly in finance, to integrate HRMS with other systems. You will also spearhead process re-imagining efforts to enhance HR service delivery and align HR “Core” with strategic business objectives.

Leadership and Strategic Planning

• Lead and mentor the HR Transformation Team, fostering a culture of excellence and continuous improvement.
• Provide leadership to HR transformation initiatives by setting a clear vision and strategic objectives for HRMS and digitalisation efforts.
• Collaborate with all HR Team Leads to align HR digitalisation strategies with the broader organisational goals and workforce planning.

HRMS and Pfile Digitalisation

• Oversee the implementation, management, and optimisation of HRMS to streamline processes and improve user experience.
• Conduct regular reviews and upgrades of the HRMS to ensure it meets the evolving needs of the organization.
• Lead initiatives focused on data cleaning and validation to ensure the accuracy and integrity of HR data.
• Develop and implement best practices for ongoing data maintenance within the HRMS.
• Collaborate with IT and finance teams to integrate the HRMS with financial systems, ensuring data accuracy and seamless operational workflows.
• Assist in the selection and deployment of new HR technology solutions and systems to support HR functions.
• Manage the electronic personnel file (ePfile) system, ensuring compliance with regulatory requirements and organisational policies.
• Facilitate the transition from paper-based to electronic records, enhancing accessibility and security of employee information.

Process Re-imagining

• Lead efforts to reimagine and redesign HR processes for increased efficiency and effectiveness.
• Conduct process mapping and analysis to identify areas for improvement and develop solutions that enhance service delivery.

HR Business Partnering & Integration for New Business Units

• Collaborate closely with the newly acquired business unit to ensure seamless alignment of HR policies, processes, and practices with Econ Healthcare Group’s overall strategic objectives.
• Serve as a dedicated HR Business Partner to the new business unit, providing expert guidance and support to foster a positive workplace culture that promotes the integration of ECON’s values and mission.
• Implement effective onboarding programs and transitional initiatives that help new employees feel welcomed and valued within the ECON community, ensuring they understand and embrace the company’s culture and practices.
• Facilitate workshops and training sessions focused on Econ’s HR policies and procedures, ensuring new employees are well-equipped to navigate and integrate into the organization.
• Leverage HRMS and digital tools to enhance employee engagement and communication, providing the necessary resources and support that empower employees in their roles and cultivate strong relationships with key stakeholders.
• Act as a liaison between the new business unit and HR leadership, ensuring feedback, concerns, and recommendations are effectively communicated and addressed to foster a collaborative environment.
• Drive employee engagement initiatives that promote a sense of belonging, collaboration, and teamwork, enhancing the integration process and retention rates within the new business unit.

Special Projects

• Participate in special HR transformation projects that support the strategic goals of Econ Healthcare Group.
• Collaborate with various stakeholders to define project scopes, objectives, and deliverables while ensuring adherence to timelines and budgets.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.
• A minimum of 6 years of experience in HR transformation, HRMS management, or related roles, with a focus on digitalisation initiatives.
• Strong understanding of HRMS functionalities, data management, and integration with financial systems.
• Proven experience in process improvement methodologies and project management.
• Excellent analytical skills with a keen attention to detail and a commitment to data integrity.
• Strong interpersonal and communication skills, with the ability to engage with stakeholders at all levels.
• Proficiency in using HRMS software and Microsoft Office Suite; familiarity with data visualisation tools is a plus.
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities.
• Passionately driven by technology and innovation in HR
• Strong project management skills

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Description

• Develop & Monitor KPI progress
• Monitor daily / weekly sales targets & ensure that individual, team & department sales targets are met
• Perform product sales presentation/training to customers and address any technical enquiries on existing and new product applications
• Develop and drive new products business. Implement appropriate strategies to increase and identify new market segments and sales channels
• Establish rapport, build relationships and constant liaison with customers on future projects
• Collaborate with internal team to plan, achieve annual sales budgets and address customer service issues
• Inventory planning and management of assigned products
• Train, motivate & supervise Business Unit Managers (GP, NH, RT)
• Support Sales Managers on any required escalation
• Support any other projects/task assigned by Supervisor

Requirements

• Diploma/Degree in Sales & Marketing, Business or related discipline
• Minimum 3 to 5 years of sales experience, with at least 3 years in the sale of medical supplies
• Wide network of customers in the medical supplies community
• Ability to work under pressure and yet provide excellent customer service
• Proven leadership ability to lead a diverse sales team to achieve sales targets
• Good Communication Skills, both written & spoken
• Highly Motivated & Self-Starter
• Empower employees to enable them to function optimally
• Champion change and innovation

Staff Benefits

• Competitive remuneration packages
• Staff discount purchase on medical items & devices
• 14 days annual leave
• 5 days work week unless stated
• Outpatient Medical coverage
• Dental coverage
• Group hospitalization & surgical insurance coverage
• Long service awards
• Many more…

Only shortlisted candidate will be contacted

Job Description:

• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members.
• Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations.
• Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders.
• Communicate effectively both verbally and in writing to keep all parties informed.

Requirements:

• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources.
• Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills.
• Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd