Total 4,860 Senior Executive service centre manager job vacancies in Singapore

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Due to our rapid expansion to serve more children, we invite people to join us in transforming the lives entrusted to us.

You will be responsible for providing support to the following areas, including (but not limited to):

Front Desk & Reception

• Reception and front desk duties (eg: handling walk-in queries, phone calls, voice mails, in-coming and out-going mails)
• Managing room booking system
• Managing and maintaining sick bay for students and ensuring first-aid kit items are constantly refreshed for emergencies

General Administration

• Printing and disseminating communication letters to students
• Managing and updating of student data and files
• Processing of all student-related matters like SMART card applications, Disability Data Registry applications and bus transport subsidies
• Ensuring all moneys (e.g. School fees) collected are accounted for with the Finance Department
• Frequent updating and maintenance of notice boards

Others

• Ensuring a well-maintained key issuance system & Security passes for visitors
• Ensuring adequate stock of stationery & spare uniforms and to place orders when required
• Supporting other school events/activities

• Minimum O Level / ITE / NITEC certificate
• 1 to 3 years of relevant work experience in related administrative fields
• Good customer service skills
• Strong organisational skills with strong detail orientation
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to help special needs students.
• Proficiency in Microsoft Office applications

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Title: Finance Executive (BYD)

Responsibilities:

• Establish and manage financial processes, systems, and controls to ensure compliance with Singaporean regulations and best practices.
• Manage day-to-day financial operations, including budgeting, forecasting, financial reporting, and cash flow management.
• Conduct financial analysis and provide insights to support strategic decision-making and resource allocation.
• Coordinate with external stakeholders, including investors, financial institutions, and regulatory authorities, as needed.
• Oversee the preparation of financial statements, tax filings, and other regulatory compliance requirements in accordance with Singaporean laws and regulations.
• Lead financial planning and budgeting processes, working closely with department heads to align financial goals with business objectives.
• Monitor key performance indicators and financial metrics to track progress and identify areas for improvement.
• Provide financial leadership and mentorship to other members of the finance team, fostering a culture of excellence and continuous improvement.
• Full Set Accounts, issuing tax invoice, commission invoice and others finance related transactions.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in a finance leadership role, preferably in a startup or high-growth environment in Singapore.
• Strong understanding of Singaporean financial regulations, practices, and tax laws.
• Excellent analytical skills and attention to detail, with the ability to interpret financial data and trends to inform decision-making.
• Proficiency in financial management software and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Entrepreneurial mindset with a passion for innovation and driving results.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job order: 702394

Responsibilities:

• Monitoring and managing the call centre’s performance, ensuring that Key
  Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met.
• Validate and provide insights on call centre reports to the management team.
• Oversee the quality of customer interactions
• Conduct thorough audits of the call centre’s operations, identifying process and knowledge gaps.
• Develop and execute comprehensive action plans in partnership with the vendor to address and
  close these gaps
• Lead the implementation, review, and streamlining of work processes, SOPs, and procedures
• Perform in-depth analysis of customer interactions, identifying key call drivers and trends. Utilize
  interaction analytics to understand customer sentiments, improve customer experience
• Spearhead the communication and training of the call centre team on new business initiatives,
  systems, policies, and processes.
• Act as a key support to the Customer Service Manager in strategic decision-making.
• Undertake other duties and responsibilities as assigned by the manager

Requirements:

• Min diploma holder
• At least 3 years of experience in a call centre environment, including supervisory experience.
• Proficiency in Microsoft Excel and data analysis.
• Experience with interaction analytics and customer experience management tools is a plus

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

To provide stationed and/or mobile field service activities for Applied service business in Singapore for existing contracted customer and/or ad-hoc customer.

Key Responsibilities:

As a Senior Service Technician, you’ll be responsible for:

• Perform troubleshooting and give recommendations for repairs for Applied chiller and ACMV
• Perform recommended repairs for Applied chiller and ACMV under service agreement/warranty
• Liaise with customer technicians on maintenance/repair schedule.
• Work closely with subcontractors to perform maintenance works and repair works.
• Perform 24/7 standby duty (rostered) for Applied complaint and breakdown.
• Ensure safety procedures and conduct during service or repairs.
• Perform monthly routine service for Applied chiller under service agreement whenever assigned by supervisor.

Requirements

We are looking for people who are in maintenance/technical servicing. If this is you, get in touch.

As a minimum you must have:

• Min. Nitec OR Diploma in Mechanical/Electrical/Electronic Engineering.
• Minimum 3 years of hands-on experience in HVAC/M&E industry.
• Experience in Chiller/HVAC system design is desired to have.
• Good communication skill and attitude.
• Team player and leadership skill.
• Valid driving license is preferred as need to travel to various sites.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results
• Identify improvement opportunities through process re-design, automation development or system improvements.
• Manage a team of Service Desk Agents and Team Leaders to ensure optimal performance
• Manage duty roaster
• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained
• Review and manage IT Service Desk services Service Level Agreements
• Handle customer’s feedback and ensure prompt and effective resolution

Experience:

• Diploma or Degree in Computer Science / Information Technology
• Minimum 5 years of Service Desk relevant experience in operation management of contact center / service desk
• Minimum 3 years’ experience managing Service Desk agents
• Hands-on experience on End-user Computing, Active Directory, Office365
• Good interpersonal, communication and organization skills
• Analytical and problem-solving skills with the ability to work autonomously
• Preferably ITIL Certified with knowledge of ServiceNow

Our Client

Well establish Bank.

Highlights

• Competitive salary and attractive benefits
• Supportive team culture and work environment
• Excellent career progression

Job Responsibilities

• Respond to enquiry on social media/ incoming call/ email.
• Ensure high professional service provided to customer.
• Resolve customer’s complaint/ problem in professional matter.
• Ensure group compliance & control standards are strictly followed.

Job Requirements

• Diploma/ degree holder
• 3-5 years of working experiences as customer service. Working experiences in bank is highly advantageous.
• Good and professional communication skills in English.

Interested Applicants, please click on Apply NOW or email your latest cv to joey.chan(at)paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R22110985

EA License No: 21C0434

☑ Basic $ 5500 - $ 7500 + Allowances up to $ 1, 100 (Transport & Mobile & Standby) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 standby required once in every 2 months)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, calibrate, and maintain angiography equipment.
• Perform inspections, preventive maintenance, and repairs.
• Provide advanced technical support and training.
• Maintain service records and ensure compliance with safety standards.
• Mentor junior engineers and travel to customer sites as required.

Job Requirement:

• Diploma or Degree in Biomedical Engineering, Electrical Engineering, or related field.
• 3-5 years of experience with medical imaging equipment, especially angiography systems.
• Strong troubleshooting and customer service skills.
• Ability to travel and respond to service calls on short notice.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

• Salary Range: $3K-3.5K
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Responsibilities:

1. To be responsible for achieving monthly sales target set:

• To source for new projects from new and existing subscribers
• To carry out sales presentations and negotiation
• To prepare security designs and proposals
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager

2. To carry out post-sales activities:

• To provide customer service and to manage customer relations.
• To coordinate the installation of secured contracts, including the application of telephone lines.
• To coordinate with Technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction.
• To chase for and follow up on the status of payment from customers.
• To participate in all customer rapport program agreed by Customer Service Dept.

3. Sales related duties and task:

• To collect and share useful market information collected from external parties eg. market /competitors’ information.
• To participate in marketing and/ or new business development activities as assign by the Account Manager

4. Responsible for overall safety performance when executing daily works

Requirement

• At least a Diploma with 1-2 years direct sales experience in the service industries.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $2,000 - $2,800 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

Chubb is seeking an experienced senior customer engagement and contact center engineer to join our growing global UC&C engineering team. The Sr. Customer Engagement Engineer is responsible for development, implementation and serviceability of Chubb’s contact center infrastructures and is the expert technical resource for contact center transformation projects.

The candidate embodies sound engineering principals and is highly collaborative, creative, problem solving, and technically curious. This position will drive strategic infrastructure initiatives and oversee engineering of transformation projects. This role will also assist in establishing operational support models, self-service tools, process automation, and proactive monitoring required for a scalable and highly available communication service.

This is a senior level technical role that requires executive presence and proven attention to detail, processes, and an engineering discipline of complex production enterprise environments. As a member of the broader Enterprise Infrastructure Services team, the candidate will have direct responsibility for diagnosing and resolving complex infrastructure issues and outages.

Ideal candidates will possess proficiency in the leading contact center technologies and delivery experience of complex hybrid infrastructures including telecommunications, public & private clouds, and on-premise contact centers.

Responsibilities:

• Architecture & engineering foundation: Understands the concept and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions.
• End user service orientation and business acumen: Initiate and proactively engage projects in response to business requirements and strategic infrastructure projects. Leadership role in program initiatives and comfortable with strategy, finance, resourcing, and goal-oriented delivery.
• Program leader: Successfully lead large scale transformation programs that include complex integrations of many technology components from Cisco, Avaya, inContact, and Genesys. This includes the deployment of new voice, video, SMS, business chat messengers, and supportive technologies.
• Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
• Solution engineering all customer engagement & contact center infrastructure transformation services for voice & video solutions, designing global routing plans, software lifecycles, and overseeing operational departments processes and inventory.
• Contribute significantly to product design, documents, solution, development, DevOps, test plans and test execution
• Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.
• Develop operational process automation using efficient technologies & procedures for Move, Adds, and Changes telephony service.

Requirements:

• At least 8 eight years of relevant experience with Contact Center, ACD, IVR, WFM, and recording services including architecture design, configuration, implementation projects, and complex system integrations. Experience transforming distributed contact center systems into global technology standard
• Must be a self-starter with the ability to work independently and in a collaborative team environment. Proven track record in relationship-building and driving change in a matrixed work environment.
• Strong platform experience with leading collaboration technologies and certifications are a plus. Experience with the following: NICE inContact / Genesys PureCloud / Engage Cloud / Cisco Contact Center Enterprise / Avaya Contact Center
• Experience with global telecommunications providers, SIP trunking, and global routing and regulations.
• Understanding of cloud technologies such as Azure or AWS and knowledge of security best practices and regulations.
• Ability to manage multiple projects in a dynamic environment and experience with project delivery successes that include softphone, mobile workforce, and unified communications deployments.
• Understanding of the Agile development methodology, SDLC, and DevOps experience a plus for improved automation and operations
• Knowledge and experience with networking infrastructure (QoS, Routing, Packet Captures, DHCP, DNS, Active Directory etc.)
• Understanding of security infrastructure within the context of collaboration services (firewalls, VPN, key management, encryption, certificates, etc.)
• Strong ability to identify, understand and communicate business needs and application architectures for technical projects.
• Excellent communication and collaboration skills; ability to effectively communicate across all levels is required.
• Excellent written/verbal skills; ability to effectively communicate is required.
• Experience in understanding and communicating technical concepts to a non-technical audience.
• Bachelor’s degree or equivalent work experience recommended.

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Be part of a dynamic start-up team to plan, design, develop and construct new patient-centric healthcare facilities. The scope of this project spans facilities across the campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.
• Lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door.
• Work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility.
• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans

Requirements:

• Min Degree in healthcare or biomedical sciences
• Relevant working experience in healthcare or operations preferred
• Excellent planning, analytical and critical thinking skills
• Excellent written skills, especially in paper and minute writing as well as oral communications and presentation skills
• Proficient with data analysis and presentation software to prepare presentations comprising clear and concise messaging with visually appealing infographics
• Strong project management skills and ability to prioritise multiple projects and work effectively under tight deadlines
• Ability to work under pressure and thrive under challenging conditions
• Self-motivated and strong problem-solver
• Strong team player and demonstrated ability to engage multiple stakeholders at all levels
• Dedicated and willing to go the extra mile to see things through

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Hospital Service Planning Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Senior Property Executive (Listed MNC/ Real Estate Mgt, FSM, M&E maintenance, Hard Service, Bedok Aera, Mon to Fri office hours)

Responsibilities

• Manage day to day operations of assigned portfolios including service contracts, supervision of addition and alteration works and implementation of any maintenance, capital works and special projects
• Implement Inspection Programmes and Scheduled Maintenance Programmes in the properties including lifts and other fixed assets
• Liaise with IFMs (where appropriate) to ensure that properties are maintained efficiently
• Implement initiatives that reduces short and long term operating costs
• Monitor the performance of service providers on annual basis
• Assist the implementation of marketing and leasing strategies to improve the occupancy rate of the properties
• Comply with all statutory rules and regulations and property guidelines of the Trust
• Maintain good relationship with clients and tenants
• Prepare variance reports and monthly management performance reports
• Equip self with required qualifications or skill sets in managing the properties including but not limited to being FSM, Green Mark Building Manager or First Aider
• Participate in Company’s events and complies with internal policies and procedures
• Perform other tasks that may be assigned from time to time

Requirements:

• Minimum 3 years of relevant experience for Property Executive and has M&E maintenance experience
• Willing to travel as site office is in Chai Chee
• willing to take the course of FSM cert
• Ability to multi-task and work under tight deadlines
• Team player

If you are interested in this opportunity, submit your application now to [email protected] to find out more about this position.

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Front Desk, Operations & Secretariat Support

• Answer phone calls, attend to intake of new clients, schedule appointments.
• Manage Centre's phone management system (3CX) and mobile device. Setting of office messages where appropriate, sending of SMS reminders to clients.
• Ensure functionalities of phone management system and liaise with vendor for repair if needed.
• Collect payment and settle accounts at end of day.
• Conduct fire drill exercises and attend to related administration.
• Minutes-taking at staff meetings.

Hotline Operations & Volunteer Support

Recruitment & Training:

• Attend to enquiries, send brochures and registration forms to interested parties.
• Arrange for interviews and inform candidates of interview outcome.
• Inform trainees of training related matters including collection of fees.
• Provide support in classroom training sessions such as room setup, handouts, attendance sheet, name tags, provision of tea-break.
• Upkeep of relevant data and documentation.

Hotline Operations and Volunteer Support:

• Be familiar with Hotline operating system (3CX & CRM), report of faulty equipment if any in the Hotline room including update of documents, files and notices for volunteers and provision of technical support to volunteers.
• Serve as point-of-contact for volunteers' feedback and routing of feedback to relevant staff/team to attend.
• Support in volunteer and community engagement matters.

Event & Programme Support

• Provide administrative and logistics support for Volunteer Appreciation and Annual Awards such as preparation of list of awardees, certificates and plaques.
• Support in mental health talks and outreach in areas like scheduling, coordinating with speakers on topics, logistics required and attending to payment matters.

Diploma, ‘A'', 'O' or 'N' Levels.

Requirements:

• Min. 2 years of administrative experience.
• Willingness to learn.
• Strong customer service mindset.
• Proficient in IT and MS Office (Word, Excel & Powerpoint)

Working Hours:

5-day work week with a weekly Tue or Thu from 12pm to 9pm, and Sat once a month from 9am to 1pm.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Position: Customer Service Executive

Salary: Up to $3300

Working Hours: 5 days, 9am - 6pm

Location: Ubi

Responsibilities:

• Efficiently track and follow up on leads to convert them into potential customers
• Use communication channels, including social media, phone calls, and emails to secure appointments
• Manage appointments and inquiries for both new and existing customers, ensuring a seamless and positive experience
• Handle customer complaints and queries received through multiple channels, including phone calls, WhatsApp, and email.
• Portray a consistently positive and helpful attitude in addressing external and internal customer concerns.
• Work with internal teams to deliver high quality customer service
• Assist with any ad hoc administrative duties as assigned

Requirements:

• A minimum Professional Certificate / NITEC in any field
• Experience in beauty industry will be an added advantage
• Good interpersonal and communication skills
• Able to work in fast paced environment and responsible team player
• Being proactive and independent

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Mon-Fri 8.30am-5.30pm

Location: West, Company transport is provided

JD:

1. Respond promptly to customer inquiries via phone, email, chat, or social media platforms within 48 hours
2. Provide accurate and helpful information regarding products, services, pricing, and policies consulting with Sales team
3. Assist customers with placing orders, processing payments, and tracking order status.
4. Check packaging availability before committing to ship to customers
5. Pay notice on frequent changes shipment, payment delays and raw materials re-adjustment qty if any
6. Coordinate with internal teams, including sales and logistics, to ensure timely order fulfilment.
7. Address customer concerns, complaints, and service issues in a professional and empathetic manner.
8. Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
9. Develop a deep understanding of company products, features, and benefits to effectively assist customers.
10. Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
11. Collect and document customer feedback, suggestions, and complaints.
12. Analyze feedback trends and collaborate with internal teams to implement improvements.
13. Identify opportunities to recommend additional products or services based on customer needs and preferences and top up required volume considering raw material MOQ kgs equivalent in finished goods in pcs
14. Promote special offers, discounts, and loyalty programs to enhance customer value.
15. Maintain accurate records of customer interactions, transactions, and order details in the Customer Relation Management CRM system.
16. Generate reports and analyze data to track customer satisfaction metrics and performance trends.
17. Identify inefficiencies or areas for improvement in customer service processes and procedures.
18. Propose and implement solutions to streamline workflows and enhance the customer experience.
19. Collaborate with cross-functional teams, including sales, marketing, and operations, to address customer needs and achieve business objectives.
20. Share insights, best practices, and customer feedback to improve overall service quality.
21. Raise the Purchase Request form & Justification form for the material need when received customer PO.
22. Raise Sample Request Form (SRF) For New Tool/Tool Modification/Prototype
23. Coordinate any Raw material required for SRF
24. Receive Customers’ POS through email/fax or download from EDI /Check Selling Price in Order
25. Perform Consignment billing issue /return
26. Review Raw Materials Replenishment & promptly raise Purchase Requisition to Procurement Executive
27. Liaise with Planners for Delivery Schedules & Promptly pre-alert and provide recovery schedules to customers.
28. Timely provide PO acknowledgement & delivery schedule to Customers
29. Update Delivery schedules into SAP promptly and accurately.
30. Create Return Material Authorisation (RMA) return order /follow up unblock /any replacement required
31. Follow up monthly forecast from customer and update for below planning: -
32. Quarterly Review Estimate, QRE – sales revenue projections update monthly with customers forecast
33. Raw material replenishment (customers’ liability & buffer stock agreement)
34. Plant capacity review -> provide to planning group
35. Review actual vs forecast & follow up action for huge disparity and stay to our commitment not to push out
36. Ad-hoc duties by superior or management

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Reporting to the Centre Manager, the Programme Executive plays an important role in connecting and engaging with the Seniors. He/she is responsible for the following key areas.

Roles & Responsibilities:

• Plan, develop, and manage engagement programme held at designated neighborhood touchpoints for the Seniors within the Senior Centre.
• Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.
• Supervise and train volunteers / partners in the running of the above programmes and provide administrative support to volunteers / partners involved.
• Monitor the Seniors’ safety and well-being.
• Monitor the AAS (Alert Alarm System) and SC phone and its maintenance.
• Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Candidate Requirements

• Possess technical diploma certificate or relevant certification
• Capable to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.
• Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors.
• Experience in social services not essential.
• Good team-player, with a passion to work with seniors.
• Possess good communication and interpersonal skills
• Only Singaporeans

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)