Total 7,217 Senior Executive service operations manager job vacancies in Singapore

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

Job Description

• Manage stationed cleaners, float team and Supervisors

•Recruit and deploy workers/ supervisors for existing and new sites

•Take charge and resolve operational ground issues when the needs arise

• Handle clients’ complaints and attend to emergency calls

• Fulfil clients’ expectation and requirements and ensure good customer relations

•Coaching and guiding direct reports on work-related issues

•Ensure high standard of hygiene and cleanliness within the customer premise as per contract requirements

•Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance

•Any additional duties (including hands on cleaning duties) as and required

Requirements

•Relevant hands-on experience in related field

•Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

•Good communication and interpersonal skill

•Able to accept 6 days work and attend to last minute work assignments

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Who we’re looking for

The Service Quality Senior Offer will be responsible for day-to-day feedback, service recovery and complaint handling that comes through Call Centre as a touchpoint.

What you’ll do

• Acts as the main contact point for all intra and/or inter-department feedback and complaint handling and liaise with affected business or support unit to determine the cause of issue and resolution for customer.
• Ensure timely handling of customer issues raised and proactively follows up to ensure all stakeholders are kept informed and does their part in addressing customer's issues and resolution promptly.
• Embody customer engagement & professionalism by showcasing excellent customer handling skills and appropriate service recovery when necessary.
• Collate, analyze and identify customer service gaps in the customer experience feedback, complaints and compliments to provide business intelligence for the Call Centre and the Bank.
• Recommends improvements in work processes or systems based on identified gaps to contribute to the improvement of Call Centre’s overall performance.

The knowledge, experience, and qualifications you’ll need to succeed

• A university degree holder in any discipline with minimum 2 years’ of relevant work experience in Complaints Management familiar with banking and/or credit cards process, products and systems (prior experience as universally-trained UOB Call Centre staff preferred).
• Excellent written and spoken communication skills in English, with ability to influence and persuade stakeholders. Bilingual in a second language (spoken and written) is an advantage.
• A strong customer service mindset with good communication, excellent problem solving and complaint management skills to represent the Bank to customers and general public
• Possess strong interpersonal skills, resourceful and able to work independently and as a team.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

Operations Assistant

Responsibilities:

o Liaise with agents/depots for tank details, schedules, movements, and updates

o Keep track of tank leasing (on-hire/off-hire status) and detention matters

o Monitor and liaise with vendors on tank movements for reposition units

o Liaise and clarify with agents on detention billing

o Any ad-hoc duties assigned by department head

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Manage all matters relating to company bus transportation for staff and foreign workers.
• Assist in review company bus routes and contractual term with transportation vendors periodically.
• Manage all matters pertaining to taxi voucher issuance and accounting, taxi fare reimbursement and recording to staff and workers.
• Manage all matters relating to dormitories and workers’ accommodation related requirements.
• Co-conduct periodic inspection of workers’ accommodation with departments.
• Manage all matters relating to teleco requirements and billing.
• Assist in working out annual budgets which includes expenses in dormitories, transportation, uniforms & PPE, etc.
• Conduct tender briefing and work closely with purchasing department.
• Any other ad hoc matters when requires.

Requirements:

• Diploma with min 3 years of experience
• Ability to adapt well and fast into the workplace cultures and procedures.
• Good network skills, and able to recognize linkage and synergies between departments and stakeholders (internal and external).
• Able to write reports and good office administration organization knowledge and experience.
• Able to work late and response to works occasionally in odd hours.
• Resilience, positive and able to work independently.

Location: Benoi Road (Island-wide transport provided)

Company Description

SanderStrothmann is a full-service Contract Development and Manufacturing Organisation (CDMO) partner with over 20 years of product development experience in skincare, supplements, wound care and biocidal products. Founded in Germany in 2000, we deliver complete solutions throughout the value chain, encompassing market analysis, product conceptualization, manufacturing, and post-sales support. Our Research and Development team operates cutting-edge laboratories meeting the ISO13485 standard, ensuring development of innovative and quality products. To meet the rising demand for our comprehensive CDMO services, we established our office in Singapore in 2022, ensuring us to provide flexible, customisable, and speed-to-market solutions to customers in Asia. Our diverse team comprises seasoned industry professionals with complementary backgrounds, each contributing unique experiences and perspectives. Our international customers include global and local brands, retailers, pharmaceutical companies and even television personalities. Today, our products are sold worldwide.

Role Description

The role of the Regional Business Operations Senior Executive/Executive is to plan, coordinate and ensure all business operations in the Asia region are implemented within the budget, timeline, and scope. To excel in this role, you should be proactive, self-motivated, demonstrate excellent willingness to learn and problem-solving skills. You should possess a strong passion in products, innovations and trends in skincare, beauty cosmetics and personal well-being which leads to a insatiable appetite to be exposed to and participate in our product development process, from conceptualisation to final product deliverables. • Cultivate strong stakeholder relationships and act as a primary point of contact for external vendors/clients and internal teams for operations matters • Interface with internal teams to facilitate information sharing on operational aspects of the projects (planning/ packaging/ purchasing/ quality/ manufacturing/ logistics) • Coordinate and manage day-to-day business operations, tracking budgets, expenditures, contracts, and performance objectives • Manage administrative tasks, including processing purchase orders, creating invoices, samples shipments, maintaining customer files, and internal documentations • Manage and support marketing activities in the Asia region, including exhibitions, marketing collaterals and digital marketing activities on social media platforms such as LinkedIn • Employ problem-solving skills to address inquiries and resolve operational issues • Proactive about meeting business needs and providing solutions with minimal guidance • Adapt to a fast-paced environment and excel under evolving conditions • Lead the execution of various special projects/ task forces/ business improvement initiatives as requested by management team • Contribute to a collaborative team environment with excellent communication skills and compliance with regulatory-based best practice

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

The Employee, being appointed as Operations Executive, is responsible for the following duties:

a. General Supervisory Duties

- Overall-in-charge for the management of security services provided at a fixed number of deployment sites

- Reports to Chief Operations Officer

- Reports on all security officers deployed at managed sites

- Audit and ensure the quality of services provided at managed sites

- Manages Operations Team

b. Site Management

- Conduct security and risk assessments of managed sites

- Plan, implement, and improve security procedures and processes at managed sites

- Conduct daily inspections of managed sites

- Respond to incidents that are escalated from officers deployed to managed sites

- Liaise with estate managers at managed sites on behalf of the Company

- Plan and implement SOPs for contingencies at managed sites

c. Deployment Management

- Plan for the deployment of manpower at managed sites at least one week in advance

- Cover the duties of officers in the event of shortfall, or provide for the covering of duties in shortfall instances

d. Technologies Management

- Audit and ensure the readiness of security technologies deployed at managed sites

- Troubleshoot and resolve technical issues that may arise at managed sites

e. Personnel Management

- Ensure the discipline and professionalism of officers at managed sites

- Enforce and police compliance at managed sites to client and Company policies

- Respond to grievances aired by officers at managed sites and resolve them as needed

- Plan and schedule for the training of officers at managed sites as necessary

- Conduct OJT for freshly onboarded officers at managed sites as necessary

- Assist the COO with the recruitment and onboarding of new officers

- Conduct regular appraisal and performance reviews of managed officers

Job Responsibilities:

• Handle planning and deployment of crane operators and drivers;
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Job Requirement:

• Minimum GCE 'N' Level;
• Good communications and interpersonal skills;
• Able to handle work pressure;
• Highly motivated and self driven;
• Good and dynamic team player.

Attractive remuneration package for experience and suitable candidates

Interested applicants, please email your detailed resume stating current and expected remuneration package, date of availability to commence work.

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive Bonus Scheme
• Good Staff Benefits
• Opportunities for Career Progression

Job Description

As a Membership Executive (Recruitment Sales) in our Membership Team, you will report to our Assistant Manager, Membership.

What you’ll be doing:

• To assist in the daily operations and administrative work of the Membership Department to ensure the smooth operations of the Department.
• To assist in recruitment of members during roadshows or other events
• To update and maintain the members’ database and filing system.
• To handle various membership services provided by the Department (from data-entry to card printing) and ensure the needs of members are met efficiently.
• Attends to members’ enquiries / feedback via phone, email and walk-in.
• To assist in generating Membership update reports.
• To assist in Membership ad hoc projects.

We want you, if you have/are:

• Minimum Nitec with at least 2 years of relevant working experience in doing Sales
• Good communication and interpersonal skills.
• The “ZEST” when doing Recruitment Sales of Membership
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive and with good learning attitude.
• Able to work on weekends and Public Holidays.

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: Customer Service Executive (Shipment)
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Strong in operations and customer service-related industry.
• Handling day-to-day operations independently.
• Data creation and entries.
• Daily interactions with customers and vendors on shipment status.
• Arrange Import/Export documentation & provide daily customer support.
• Interact with cross-functional departments to ensure compliance, and facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, and draft responses to Customs inquiries.
• Other duties as assigned.

APPLY NOW!!!

• Min. O level
• Min. 1 year of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Experience in inventory management with strong administrative skills is a plus
• Knowledge of SAP order processing is an added point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Company Information

GLC Recycle was established by an experienced team of industry-hardened professionals who have an extensive history of more than 15 years of trading experience in the non-ferrous metals and battery cathode materials industry who are now venturing into battery recycling.

Sales

- Negotiating terms of sales and agreements and closing sales with customers

- Actively seeking out new sales prospect

- Maintaining good relationship with businesses
Participate in the development and execution of operational plans, strategies and activities to achieve business objectives

- Assist with lead generation, pipeline management and support new business onboarding

Operations Management

- Preparation of purchase/sales contracts, invoices, confirmations, and other documents

- Tracking and proper filing of prepared documentations

- Tracking and updating of purchase, sales and shipping information

- Handle purchase and sales process from beginning to end

- Working closely with Financiers and provide all necessary documents and information required

- Computing financing costs and interests

Requirements

- Thorough understanding of marketing and negotiating techniques

- Strong communication and interpersonal skills

- Attention to detail

- At least 1 year experience in similar position

- Comfortable to travel overseas

Salary, Leave and other benefits

- $3500 - $5000

- AWS + Performance bonus

- Annual Leave - 15 days and increment up to 20 days

Working location and working hours

- Paya Lebar

- Mon – Fri: 9am – 530pm

Job Description

• Industry/ Organization Type: Distribution of Commercial and Industrial Vehicles
• Position Title: Service Sales Executive
• Working Location: Pioneer
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $2250 + Commission + Variable Bonus + Transportation Allowance
• Duration: Permanent

Key Responsibilities

• Coordinate with customer to prepare and offer service contract
• To prepare repair quotations for customer confirmation
• To create work order and MR for controller to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pays on time.

APPLY NOW!!!

• Minimum NITEC in Electronic Electrical Engineering/Mechanical Engineering or equivalent with at least 2 years of experience in B2B Corporate Sales in any trade
• Valid Class 3 Driving License
• Proficient in Microsoft Office - Excel, Word, etc.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65879 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Swift Global Marine is a dynamic company operating in the Maritime Industry as a Logistic Service Provider for Ship Spares.

For our Warehouse and Hub Operations Team, we are looking for an energetic person with a passion for Warehouse Operations and Logistics Coordination.

Main Tasks:

• Assist in the daily running of the hub operations
• Monitoring vessel loading, deliveries and collections
• Tracking Cost for Import, Export & DOBs
• Attend Requests from Clients and Coordination with Warehouse Operations
• Manage 3rd party vendors and quotation to clients
• Manage stocks for external clients and accurately generate orders in WMS
• Maintain proper records required for ZGS ( Zero GST Status/ Bonded Warehouse)

Pre-requisite:

• MS office skills
• Import & Export operations
• Experience in handling large volume of emails in Outlook
• O-Level or higher

Working Location:

Pioneer Warehouse and Keck Seng Tower

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694