Total 68,733 Manager service operations manager job vacancies in Singapore

The main responsibilities of the job include the following aspects:

Administrative Affairs Management:

• Responsible for the overall coordination and management of various administrative affairs in the company to ensure that tasks are executed in an orderly manner.
• Arrange the supervisor's schedule, handle information requests, and prepare data reports.
• Manage company documents, including filing and organizing files.

Human Resources Management Assistance:

• Assist in handling procedures related to employee onboarding, offboarding, and regularization.
• Post recruitment information, submit necessary documents to government departments, and assist in obtaining relevant permits.
• Verify and compile daily attendance data for employees.
• Assist in the company's performance evaluation activities.

Meeting and Event Organization:

• Assist in the preparation, coordination, and execution of various company meetings and events.
• Responsible for setting up the meeting venue and organizing meeting minutes.

Reception and Client Relationship Management:

• Responsible for welcoming clients, providing high-quality reception services.
• Maintain client relationships and assist in strengthening communication and contact with clients.

Logistics Management and Procurement:

• Responsible for the company’s logistics management, including the arrangement of the office environment and cleanliness.
• Handle the procurement, distribution, and inventory of office supplies.

Other Administrative Support Tasks:

• Complete other administrative management support tasks as assigned by the company.
• Assist leadership in conducting internal assessments within the department and help solve practical problems.

The role of an administrative assistant involves a range of tasks that are relatively complex and diverse, requiring strong organizational, communication, and coordination skills to ensure the efficient operation of the company's administrative affairs.

Are you someone who is driven, analytical and well-versed in implementing revenue maximization strategies for a hotel, focusing on occupancy, rate and RevPAR optimization?

Area of focus:

Apply revenue management practice and expanding strategies beyond rooms into catering and food and beverage (F&B) operations, maximize conversions / rates sold for hotel, lead and ensure 100% work accuracy for the reservations team.

Responsibilities/ Duties include (but not limited to):

• Consistently offer professional, friendly and engaging service to guests and business partners
• Meet the demands of a fast-paced environment by using good judgment and the ability to working independently and multi-task
• Prepare/present detailed 6 month forecasts for the business entity, by market segment on a weekly basis, or as required (rooms, catering and F&B)
• Inventory management, rates, all channels of distribution are managed and support the agreed sales strategy
• Ensure that all rate loading and interface are both accurate and timely distributed at all time
• Carry out marketing research and prepare relevant reports monthly/where necessary
• To have strong product knowledge and superior customer service skills
• Ensure effective/time efficient operational approach in the area of responsibilities
• Ensure the revenue management practices follow the procedures and policies
• Ensure reservations team have rate and inventory management knowledge
• Guide and develop all reservations colleague
• Alert departments on the fluctuation of occupancy where need arises.
• Perform Director of Business Development & Strategies’ duties during his/her absence
• Work effectively and co-operatively with all Sales & Marketing team members and other departments in the hotel
• Be on duty on weekends and Public Holidays
• Perform all duties as deemed necessary for the success of the department and our business

We are looking for someone who is:

• Attention to detail
• Strong communication and organizational skills
• Well-versed in Opera system, IDeaS and Microsoft Office applications
• Minimum of 3 years relevant experience in a similar capacity, from a hotel with more than 400 rooms inventory

Employee perks:

• A work culture with high trust and lots of fun
• Meal, transport and mobile allowance
• Laundry benefits
• Flexible benefits
• Birthday leave
• Comprehensive medical coverage & many more!

Must have Skills : Retail & CPG - General Experience, Product Information Management (PIM)

Job Description :

The Project Manager will be responsible for leading the implementation of key strategic initiatives in the Online and Offline domain for world largest retail/CPG beauty client. Project manager with hands on delivery experience in PIM solutions ( Salisfy or OpenText), Customer Data Platforms (CDP), Customer Relationship Management (CRM) systems, and Salesforce Marketing Cloud (SFMC) initiatives are preferred over tradition project manager . The ideal candidate will possess hands-on delivery experience and the ability to drive cross-functional projects from conception through to completion.

Key Responsibilities:

• Lead end-to-end project delivery for D2C and B2B initiatives in the Retail/CPG domain.
• Manage the implementation of Product Information Management (PIM) solutions, ensuring alignment with business goals.
• Oversee the integration and deployment of CDP and CRM systems to improve customer engagement and data management.
• Collaborate with stakeholders, including product owners, technical teams, and marketing departments, to define project scope, objectives, and deliverables.
• Develop detailed project plans, timelines, and budgets, ensuring adherence to project milestones and quality standards.
• Identify and mitigate project risks, providing timely solutions to keep projects on track.
• Facilitate effective communication between all project participants and stakeholders, ensuring transparency and alignment.
• Conduct regular project status meetings and prepare reports for senior management.
• Foster a culture of continuous improvement by implementing best practices and lessons learned from previous projects.

• Bachelor's degree in Business, Information Technology, or a related field; PMP certification is a plus.
• Strong years of experience in hands-on project management experience in the Retail/CPG industry, with a focus on D2C and B2B projects.
• Proven experience with PIM, CDP, CRM, and SFMC implementation projects.
• Strong knowledge of project management methodologies and tools (Agile, Waterfall, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Candidates who require work passes need not apply.

Requirements

- Recognized local or overseas Diploma in Building/Mechanical/Electrical/Facilities Management
- Certified Fire Safety Manager by SCDF is a must
- Minimum 8 years’ experience in Facilities Management in Residential/ Commercial/ School
- Have valid class 3 Singapore driving license

Responsibilities

- Managing and leading the Facilities Team
- Manager key facilities management accounts and act as a single point of contact for these accounts
- Establish and implement operational procedures for the key accounts
- Plan and implement improvements and processes for compliance, conduct hazard/risk analysis, safety audits, safety inspections and incident investigations

Beauty Manager Role:

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions to attract new customers

Job Responsibilites:

• Develop comprehensive project plans, schedules, budget estimates, resource allocation, and risk management strategies for infrastructure projects.
• Collaborate and Coordinate with stakeholders to identify and establish projects goals and objectives.
• Ensure project requirements and deliverables are clearly defined, documented, and communicated to all stakeholders.
• Monitor project progress, identify deviations from plans and recommend timely corrective actions to keep projects on track.
• Manage on-site project/construction activities to ensure compliance with design specifications, safety standards, and quality requirements.
• Ensure all project activities comply with environmental regulations and industry standards.
• Supervise and coordinate the work of project crews, subcontractors, and other project team members.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Monitor project expenditures and manage project budgets to avoid cost overruns.
• Identify and implement cost-saving measures without compromising quality or safety.
• Implement and enforce quality control measures to ensure high standards of workmanship and materials.
• Conduct regular quality audits and inspections to identify and rectify any defects or deficiencies.
• Ensure all project deliverables meet or exceed client expectations.
• Develop and enforce site-specific safety plans, ensuring compliance with health and safety regulations.
• Conduct regular safety meetings and training sessions for project personnel.
• Investigate and report any accidents or incidents, implementing corrective actions to prevent future occurrences.
• Coordinate with regulatory agencies, local authorities, and other stakeholders as necessary.
• Manage project risks and issues and take appropriate and timely risk mitigation measures.
• Maintain accurate and up-to-date project documentation, including contracts, change orders, schedules, and correspondence.
• Provide status reports to management and stakeholders on a regular basis.

Job Requirements

• Knowledge in Civil or Architecture Engineering or related field
• Specialist Diploma in Construction Productivity (SDCP) certificate required.
• Productivity Enhancement (BCCPE) certificate required.
• At least 5 years of relevant experience in the civil construction industries
• Safety related certificate such as supervisor safety, risk management, is preferred.
• Strong knowledge of construction methodologies, building codes and safety regulations
• Possess good communication and interpersonal / management skills.
• Strong analytical skills

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Help to look after all the worker and management the place require workers to do body and foot massages and wear durable work clothes according to the arrangement Help to look after all the worker and management the place require workers to do body and foot massages and wear durable work clothes according to the arrangement

SCOPE

The incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

We are representing our client in the Architecture and Planning industry in hiring for a Sales Manager.

Responsibilities

• Report project updates, concerns, and challenges directly to senior management.
• Support sales team members on projects and client matters.
• Use the showroom to effectively engage and inspire clients.
• Contact architects and interior designers for specifications and tenders.
• Identify and pursue new business opportunities.
• Prepare project briefs for QS to create client quotes.
• Interpret and design technical drawings for projects.
• Propose partition designs to designers and assess product feasibility.
• Follow up with potential and existing clients on business opportunities.

Requirements

• 4-5 years of sales experience in commercial or related industries.
• Ability to manage multiple tasks and adapt to change.
• Capable of managing project timelines, budgets, and priorities.

Interested candidates, please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Description

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Take actions to deal with the results of delay, bad weather or emergencies at construction site
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues
• Effectively applies safe and economical methodology enforces project standards

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 12 years' construction experience in project/site management in construction industry
• Experience in Water Reclamation project is an advantage
• Completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit

Role Responsibilities

Assist the project manager to carry out the daily management of the project, including Party A communication, site management, cost control, project progress, quality and safety management, to achieve the task objectives.

• Assisted the project manager to negotiate various budget changes in the construction process and coordinated to handle business visas for fund adjustment approval; Collect and summarize all the change visas involving the cost increase or decrease of the project, and timely report the amount of cost increase or decrease and the completion of investment to the company.
• Responsible for project management, contract execution, project quality management, construction schedule management, construction safety supervision, project completion acceptance and settlement management, project quality guarantee period process management, etc.
• responsible for the management of the construction team, the implementation of project construction, responsible for checking and urging the completion of the site construction plan; Milestones of the completion of the project, such as image progress control points.
• Responsible for on-site coordination with Party A and subcontractors
• Responsible for various declaration and management of engineering projects, safeguard the interests of the company in accordance with contract terms, ensure the realization of project objectives and ensure the satisfaction of Party A.

Role Requirements (Must-Have Skills)

• College degree or above required
• more than four years of work experience, air conditioning, intelligent, construction experience is preferred.
• have a sense of responsibility and team spirit, can be diligent and steadfast, can bear hardships and stand hard work, good work attitude.
• Adapt to long-term business trips.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Program Manager Job Description

We are modernizing the way we use data to accelerate our digital transformation. Join our Information Technology team and help positively impact our business through leading technologies, exciting and challenging enterprise projects, and new platforms. We’re currently searching for an experienced program manager with a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion. At least 5 years of experience in managing large ERP upgrades; implementations or migrations, preferably with SAP, Oracle, Peoplesoft, Microsoft stack. Prior experience in managing cloud migration projects, preferably with AWS, Azure, or OCI platforms will be beneficial. Familiarity with Agile tools and software. Ability to handle multiple projects simultaneously. Relevant certification in Project Management methodologies (e.g., PMP, CSM, PSM, PMI-ACP) is preferred.

Objectives of this role

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives.
• Develop program assessment protocols for evaluation and improvement.
• Maintain organizational standards of satisfaction, quality, and performance.
• Oversee multiple project teams, ensuring program goals are reached.
• Collaborate with cross-functional teams to ensure projects are delivered effectively and meet client expectations.
• Handle client communications and maintain strong relationships with clients.
• Developing and executing successful IT programs, managing budgets, resources from Onsite & Offshore, Vendors and leading cross-functional teams across geographical locations.
• Track record of driving operational improvements and fostering growth through innovative strategies, consistently reducing costs, and increasing project success rates.

Responsibilities

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
• Identify key requirements for cross-functional teams and external vendors.
• Develop and manage budget for projects and be accountable for delivering against established business goals / objectives.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.

Required skills and qualifications

• Two or more years of experience upper-management role, preferably in program management.
• Exceptional skills in leadership, time management, facilitation, and organization.
• Experience in managing stakeholders and delivering the projects successfully.
• Strong Experience in initiating & migrating the Cloud Transformation Projects.
• Outstanding knowledge of change management principles and performance evaluation processes.
• Strong working knowledge of ERP software’s like PeopleSoft Financials & HR, SAP HANA.
• Strong Experience in implanting & managing the Enterprise Wide Applications like SharePoint, Digital Signature & RPA.
• Experience in managing the department’s budget & Vendors / Customers.

Preferred skills and qualifications

• Bachelor’s degree (or equivalent)
• Project Management Certifications like PMP, Agile Scrum
• Certified Cloud Solution Architect

The Construction Manager/Operations Manager manages construction activities and its progress. He/She oversees the quality control and safety matters of the project. He/She will be required to manage the administration of the project. The construction manager will be working mostly in an outdoor environment. Good communication skills are needed to liaise with the various stakeholders

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.
• Monitor several construction projects simultaneously, ensuring they conform to plans.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Develop and manage project budgets, keeping a close eye on financial aspects.
• Establish productive relationships with stakeholders and ensure lines of communication remain open to prevent any disruptions or delays.
• Implement safety procedures and guidelines to maintain safe work conditions.
• Exceptional project management and delegation skills.
• Time management and strategic planning skills.
• Critical thinking and problem-solving skills.
• Proficient in relevant software such as MS Office Suite and Project Management software.
• Excellent communication and negotiation skills.

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a QA Assistant Manager / Manager to be part of their QA Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of QA Assistant Manager / Manager:

• Oversee QA processes for raw materials, in-process items, finished products, and packaging.
• Collaborate with the Head of Production to set and uphold quality standards.
• Develop and maintain an effective Quality Management System (QMS), including documentation, audits, and improvement initiatives.
• Provide inter-departmental support and ensure effective communication on quality-related issues.
• Lead the Quality Assurance Task Force to investigate and resolve product non-compliances.
• Manage maintenance and calibration of QA equipment.
• Evaluate monitoring records and process operation parameters.
• Handle material failure reviews and follow up on disposal decisions.
• Review out-of-specification product parameters and authorize fit-for-purpose decisions.
• Implement actions to prevent product nonconformity.
• Identify and document product quality issues.
• Ensure adherence to 5S, safety, and security standards in the workplace.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description & Requirements

• Assist PM with the operations of projects/maintenance term contracts undertaken by the Company related to building work.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 5-8 years relevant experience in Building works.

-Project management, Ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

KPMG’s Managed Services team offers comprehensive outsourcing solutions to a diverse range of clients. We provide expert guidance and support to ensure compliance with local regulations and international best practices. Our team is committed to delivering exceptional service, and we are seeking a talented Corporate Secretarial Manager to join us in this endeavor.

Key Responsibilities:

• Lead and manage a team of corporate secretarial professionals, providing guidance, mentorship, and support.

• Oversee the delivery of corporate secretarial services to a portfolio of clients, ensuring quality and timeliness.

• Ensure compliance with the Singapore Companies Act, ACRA regulations, and other relevant statutory requirements.

• Provide expert advice to clients on corporate governance, regulatory changes, and best practices.

• Prepare and review statutory documents, resolutions, and minutes for board and shareholder meetings.

• Build and maintain strong relationships with clients, acting as their primary point of contact for corporate secretarial matters.

• Understand clients' business needs and tailor solutions to meet their specific requirements.

• Plan and manage multiple projects and assignments, ensuring deadlines are met and resources are efficiently allocated.

• Monitor project progress, identify potential issues, and implement corrective actions as needed.

• Foster a collaborative and inclusive team environment, promoting knowledge sharing and continuous improvement.

• Work closely with other departments and service lines to deliver integrated solutions to clients.

• Liaise with statutory bodies, banks and other third-party business partners as and when required

Qualifications:

• Bachelor’s degree in Business Administration, Law, or a related field.

• Chartered Secretary qualification (e.g., ICSA) or equivalent is preferred.

• At least 7 years of relevant working experience, , with at least 2 years in a managerial role.

• In-depth knowledge of the Singapore Companies Act, ACRA regulations, and corporate governance principles.

• Strong command of written and spoken English, with excellent communication and interpersonal skills.

• Good command of written and spoken Mandarin preferred.

• Proven ability to manage multiple projects and meet tight deadlines.

• Strong analytical and problem-solving skills.

• High level of professionalism, integrity, and attention to detail.

• Ability to work effectively in a team-oriented, client-focused environment.

• Preferably a qualified chartered secretary (ICSA)

Please note that only shortlisted candidates will be contacted by KPMG Talent Acquisition team.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

Your Career

Your work as a Strategy Manager will directly and visibly contribute to our overall strategy and success in Japan and Asia Pacific. As a Strategy Manager, you will work as a part of a problem-solving team assigned to solve complex strategy problems that are top-of-mind for our executives. You will work collaboratively to perform data analyses, develop and conduct internal and external surveys, formulate and test hypotheses, develop and package recommendations for presentation to management, support execution and manage a broad set of cross-functional stakeholders.

Your Impact

• Work directly with a corporate strategy Principal / Lead to drive high-value work streams as part of broader strategic initiatives to break down complex problems, develop and test hypothesis and drive x-functional alignment to deliver recommendations
• Lead thoughtful, creative and rigorous analysis (e.g., market sizing, competitive assessments, business models) to synthesize insights
• Develop and present high-quality recommendation and deliverables for executive level consumption and actively contribute to associated strategy and execution discussions
• Work collaboratively across a cross-functional set of stakeholders to gather the right information, prove / disprove your hypothesis, co-create deliverables, accelerate execution and ultimately unlock value
• Support strategy / business planning processes and assist with developing strategic capabilities across the organization
• Drive change across the organization and be willing to wear multiple hats (strategy development, project management, and execution) to do what it takes to “move the needle”

Job Description

• Industry/ Organization Type: Manufacturing - Fragrance
• Position Title: Sales Manager
• Working Location: West
• Working Hours: 5 days, (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.
• Any other assigned duties.

APPLY NOW!!!

• Possess at least 3 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65915 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Cybersecurity/IAM
• Position Title: Business Development Manager
• Working Location: Bedok (Chai Chee Road)
• Working Hours: 5 days (Mon – Fri, 9.00 AM – 6.00 PM)
• Salary Package: Basic salary up to $7,000 + Commission + Variable Bonus + Flexi Benefit
• Duration: Permanent Role

Key Responsibilities

• Lead new business development efforts by identifying potential sales opportunities in IAM (Identity and Access Management) solutions, such as 2FA (Two-Factor Authentication), Single Sign-On, and Mobile Application Shielding, with a focus on new market penetration (e.g., Financial Services Industry, Government, and large private sector companies) in Singapore and selected international markets like Indonesia.
• Craft and implement strategies for customer engagement and channel partnerships to secure new accounts and expand market presence.
• Engage directly with channel partners and system integrators, presenting to key decision-makers to secure support for proposed solutions, overseeing the creation and delivery of sales proposals, and managing the sales process through to completion.
• Independently drive sales-led activities to build a strong sales pipeline that supports individual and team sales targets.
• Collaborate with teams, both within and outside the organization, to ensure that pre-sales, implementation, and service delivery resources are effectively mobilized for all sales activities and project deliveries.

APPLY NOW!!!

• Degree in related discipline.
• 5 years of IT software/service sales experience.
• Experience with enterprise security software sales, focusing on IAM, 2FA solutions (e.g., OKTA, One Span, OneLogin), Single Sign-On solutions (e.g., OKTA, ForgeRock, IBM TAM), mobile application security, and cryptographic solutions will be a significant plus.
• Demonstrated success in direct engagement with end customers and channel partners, from initial contact through solution selling and closing deals.
• Strong issue-resolution abilities, excellent relationship management, analytical and negotiation skills are crucial.
• Experience selling across regions and with similar vendor solutions will be considered an advantageous asset.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66315 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

As a business partner, the role is responsible for maintaining the Bank’s Technology infrastructure capability, supporting the business activities across Retail, Wealth & Private Banking Segment. The responsibility of the Technology Manager also includes ensuring full compliance with all Country and Group policies (consistent in execution), statutory regulations, local banking laws, anti-money laundering regulations and industry practices. This includes ensuring service availability across the verticals and stability to the IT infrastructure supporting key clients facing services.
The role also contributes to the service management tasks across Incident, Change, problem management that for services catering to CPBB business in Singapore.
The Country Technology Management role takes primary ownership of country/regional business engagement and communication to influence and drive future technology agenda for country/region in alignment with Group Technology strategy orchestrating seamless support from all technology players to ensure delivery of the best technology solutions in time, within budget, with least risks and highest service continuity.

Strategy
• Engaging key stakeholders- Group Technology, Business Heads of WRB and CTOO, Product CIOs and GBS to develop and implement an end-to-end Technology service delivery strategy.
• Provide technology thought leadership and influence country/region’s business strategy with the effective and innovative deployment of technology.
• Develop transformative solutions and introduce capabilities that align to Business strategies with an end-to-end view
• Develop client related technology service strategies to enhance revenue potential and improve utilisation of current service provisions
• Involve and play pivotal role in investment decisions and PAR / PED authorisations
• Understand and contribute to country / region’s business strategy and communicate country/regional business direction to Group Technology. Influence Group Technology to ensure that approved business plans have matching technology investment plans available for business investment committee evaluation.

Key Responsibilities

Business
• Ensuring that all technology service needs are addressed, regardless of type, to comply with any prevailing SLAs and/or reasonable expectations of country/region’s businesses.
• Reviewing progress of Group Technology service improvement initiatives for the country/region, escalating and contributing ideas as appropriate.
• Ensure adequate capacity plan is in place to meet business growth and transformative projects
• Provide steer in major Business driven projects to ensure minimum manual hand-off processes with good Technology service metrics (Delivery timeline, Business Benefits metrics etc)
• Work with relevant stakeholders to enhance client experience vide changes and introduction of new technologies and innovation to enhance revenue potential
• Facilitate/coordinate business-facing forums (where required) and involve the relevant Group Technology personnel. Ensure suitable executive forum representation of Country TTO Team, Country Operations Risk Committee (CRC), major initiative country implementation and project steering committees.

Processes
• Ensure that the Group Technology change management process caters for all country change needs, and that any complementary in-country/regional approval processes are confirmed with Group Technology. In approving system changes, the CTOO will act as the ‘gatekeeper’ of the country’s/region’s production environment by assessing impact and level of risk as a result of scheduled changes.
• For incidents having significant business impact, support the problem/incident management process which is owned by Group Technology. This will mainly involve the communication/escalation to business management of service impact, recovery process, root cause, and mitigating actions, and communication back to Group Technology of business concerns.
• Implement policies and procedures for the country with guidance from Group policies and procedures
• Ensure operational disciplines such as capacity and risk management are well embedded, measured and tracked
• Drive continuous improvements in Productivity and Cost Efficiencies
• Be accountable for all Technology services supported by internal and external service providers
• Acts as a gatekeeper for technology outsourcing components to ensure compliance to MAS outsourcing guidelines
• Ensure appropriate governance of End User Computing Applications used by TTO
• Ensure high security and protection of the Bank’s, Client information & assets
• Streamline and digitize end-to-end processes to reduce manual hand-off, reduce risk and improve client/customer service collaborating with relevant stakeholders
• Measure and improve business satisfaction with overall Group Technology service on a regular basis. Feedback to be channelled into Group Technology management for improvement planning. Also ensuring Country/Regional business awareness of Group Technology plans accordingly.

Skills and Experience

People & Talent
• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations and work in collaboration with risk and control partners.
• Is a key contributor to performance feedback to Transformation and Technology Operations management for key Group Technology personnel in country and ensure that such personnel objectives adequately reflect country technology needs. Escalate any material performance management issues or talent development needs to GT management as appropriate.
• Based on the scale of services between country/region business and Group Technology, the extent and profile of resource in the CTM team shall vary. Each CTM shall determine this resource profile with the GT matrix accordingly and confirm such plans with the Regional CTOO. As this is a significant customer-facing Group Technology role, the ‘value add’ of the CTM function will be assessed on a regular basis through country business and Group Technology feedback, and resourcing levels, skills, and focus be reviewed/adjusted accordingly.

Risk Management
• Facilitating the evolution and agreement of balanced business risk and commercial service level agreements between business groups and Group Technology;
• Ensure that country/ region’s exposure to each form of technology risk is understood and managed. Ensure regulator and external audit 2-way communication, submission requirements and reporting needs are met by Group Technology to address any such legal and compliance expectations. Provide resource to complement Group Technology model as needed.
• Oversight of Technology and Information Security Risks in the region. In line with in-country cyber R & R issued by CISO. Work closely with the first line owner for Information, Communication and Security Risk in the country.
• Ensure Country/Region adheres to Internal and External Sourcing Policies and Procedures related to Technology
• Effective management of all Technology risks including reporting high or very high rated risks based on Group materiality thresholds to the relevant Risk Committees
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• As required, act as the first line risk owner under the Group’s risk management framework at the appropriate level, e.g. Country
• Ensure all necessary external legal and regulatory controls are in place from initial migration through service provisioning for Technology
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite.
• Responsible for business continuity planning for the country/region and plans in sync with the GSSCs
• Ensure risk metrics are actively reviewed along with the Risk & Control Function

Governance

• Support the Cluster CTOO to implement group policies and procedures in the region
• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
• Ensure adequate change management process is in place to govern Technology Change Management as well as Project Change Management
• Establish working relationship between COOs and maintain close exchange via an agreed format
• Fully accountable and own regulatory audit/inspections on Technology teams in region as well as in offshore service centres
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal
• CEO
• COO
• Business CIOs
• Business – Direct interaction with Country Management Team (CMT) and direct reports to discuss strategic initiatives, contribute to business strategy and communication of Group Technology strategy and initiatives
• Audit
• Risk teams/committees
• CFO
• Group Technology
• Risk Committee (CRC)
• Legal and Compliance (regulators)
• Human Resources
• Strategic Sourcing and Vendor Management
• Group Systems Development – on roadmap, new initiatives & project status, local implementations
• Group Technology Production Services – on run matters and status, problem and change management
• Group Technology Finance
• Group Technology Project Management Office

External
• Local regulators and other government departments/officials
• Clients
• Industry partners, Banking Associations, etc
• Relevant Exchange and Cyber Security Forum
• Relevant banking associations
• Local software and hardware vendors

Our Ideal Candidate

· ​​​7+ years of Experience in Retail banking or Equivalent in a Banking & Finance Industry.

· Certification in Service Management (Desired)

· Understanding of Cloud Hosting, such as Infrastructure as a service, Platform as a service and Software as a Service.

· Excellent Communication Skills

· Good understanding of country Regulatory Landscape

Role Specific Technical Competencies

· Service Management

· Retail Products

· Digital Enablement

· Emerging Technologies

· Advanced analytical Skills

· Regulatory TRM Framework

· Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Reporting to the Director of Business Development (Events) , the incumbent shall be responsible:-

• To work closely with the Director of Business Development (Events) to develop strategies to maximize yield for the Hotel catering business.
• Follow up and finalizing event details on confirmed MICE/Corporate groups as allocated by Head of Department or Director of Business Development (Events)
• Work closely through detailed coordination and communication with inter-departments namely from Front Office, Reservations, Banquet Operations, Kitchen, F&B and Finance to ensure a smooth execution of MICE/Corporate events.
• Preparing Proforma Invoice correctly, ensure collection of deposit as well as following up on full settlement of events assigned.
• To arrange and conduct familiarization / site inspection of hotel facility when required
• To establish and maintain good customer relationship
• To conduct market research and competitor surveys
• Improve client loyalty, and enhance brand-to-client experience through excellent service delivery
• Provide sound event advice and solutions to event organisers, corporate clients stakeholders base on experience
• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for event organisers, corporate clients, stakeholders including compilation of group hotel bookings
• Checking PMS systems that group blocks for events and rooms are done correctly
• To provide feedback to the Head of Department & Director of Business Development (Events) on changing marketing conditions, including trends in the competition or new solutions to enhance revenue
• Upselling of services to increase revenue from confirmed event
• To carry out any other reasonable duties and responsibilities as assigned.

Requirements

• At least 3 years management experience with international hotel chain particularly in Sales & Marketing/Catering Dept.
• Minimum Certificate / Diploma in Sales & Marketing
• Knowledge with Microsoft Office.
• Able to thrive in a highly competitive environment.
• Able to manage large and diverse staff in a localised setting.
• Possess essential and decisive leadership traits and be able to impart knowledge to junior employees.
• Demonstrate a strong customer service mindset.
• Well groomed, presentable and able to articulate ideas well.