Total 165 service operations manager job vacancies in tanglin road central singapore

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

• Permanent Position
• Opportunities for professional growth and development.
• Up to $10,000 + Bonus + comprehensive benefits package

We are looking for a Talent Acquisition Ops Manager with a strong operational background to lead the TA team and to drive structured and data-informed recruitment operations, and managed TA Projects.

Responsibilities:

• TA Operations: Oversee and refine talent acquisition operations, focusing on reporting, metrics analysis, and performance insights to support recruitment goals.
• Lead the onboarding of TA related systems, working with vendors and technical teams to ensure seamless integration and user adoption.
• Develop presentation decks and reports to communicate recruitment metrics, strategies, and progress to key stakeholders.
• Prepare approval papers and executive summaries to support strategic decisions and initiatives within the talent acquisition function.
• TA Project Management: Drive talent acquisition projects, including process improvements, system implementations, and policy enhancements, to optimize recruitment operations and efficiency.
• Team Leadership: To lead the TA team in best practices and processes, providing direction and support to ensure effective talent acquisition activities, while fostering a collaborative and high-performing team culture.
• Vendor Management: Build and manage strong vendor relationships, negotiating customized services to align with talent acquisition needs and overseeing agreements.
• Evaluate vendor performance, negotiate terms as needed, and manage contracts to support recruitment strategies.

Requirements:

• Min 8-10 years of proven experience in talent acquisition operations, including reporting, systems onboarding, and vendor management.
• Strong proficiency in Excel, with the ability to analyze datasets and create meaningful insights for reporting.
• Ability to drive TA projects, skilled in presenting data and strategies to stakeholders and senior management.
• Experience in vendor services management to meet talent acquisition objectives.
• Experience leading TA team is preferred.
• Meticulous and has an eye for details.
• Good written/communication and interpersonal skills, able to lead and work with cross functional teams.
• Excellent problem-solving and analytical skills

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
EA Registration No: R1874897

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking a skilled and experienced Operations Engineer to join our team. The ideal candidate will be responsible for managing and optimizing cloud-based infrastructure and services across AWS and Azure platforms. This role requires proficiency in Infrastructure-as-Code (IaC) tools, cloud resource management, automation, monitoring, and ensuring security and compliance across cloud environments.

Roles and Responsibilities:

Infrastructure Management: Deploy, configure, and manage cloud resources using IaC tools such as Terraform or CloudFormation. Monitor and maintain cloud infrastructure to ensure optimal performance, availability, and security. Implement automation and orchestration strategies to streamline deployment and scaling processes.

Cloud Services Administration: Administer various cloud services, including compute instances, storage solutions, databases, networking components, and serverless offerings hosted on AWS and Azure. Optimize resource utilization to ensure efficient cloud service delivery and effective cost management.

Monitoring and Incident Response: Set up monitoring and alerting mechanisms to promptly identify and address performance issues and security vulnerabilities. Collaborate with the incident response team to troubleshoot and resolve operational incidents, ensuring minimal service disruption.

Security and Compliance: Implement security best practices to protect cloud environments from potential threats and vulnerabilities. Assist in conducting security audits and assessments to maintain compliance with industry regulations and standards.

Collaboration and Documentation: Collaborate with cross-functional teams (DevOps, development, security) to understand requirements and align cloud infrastructure accordingly. Maintain comprehensive documentation related to cloud infrastructure, processes, and procedures.

Continuous Improvement: Stay up to date with industry trends and advancements in cloud technologies. Identify opportunities for automation, optimization, and process improvement to enhance cloud operations.

Qualifications and Requirements:

Education:

Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.

Experience:

At least 3-5 years of experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.

Cloud Platforms:

Proficiency in cloud platforms such as AWS and/or Microsoft Azure.

Infrastructure-as-Code:

Strong understanding of Infrastructure-as-Code (IaC) principles and tools (e.g., Terraform, CloudFormation).

Scripting/Automation:

Familiarity with scripting and automation using languages such as Python, PowerShell, Bash, etc.

Monitoring:

Experience with monitoring and log aggregation tools for proactive issue detection (e.g., CloudWatch, Azure Monitor).

Security Best Practices:

Knowledge of security best practices and experience implementing security controls in cloud environments.

Problem Solving:

Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Communication:

Strong communication and collaboration skills to work effectively with diverse teams.

Certifications:

AWS Cloud Practitioner, AWS Architect certifications are a plus.

Skills:

Python and associated libraries (e.g., pandas, pyspark)

Frameworks – React/FLASK

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:

• Order fulfillment: Pick, pack, and prepare items for delivery
• Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services
• Inventory management: Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory
• Inventory control: Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
• Customer service: Handle customer inquiries via whatapps & email and provide excellent service
• E-commerce sales: Set up and manage e-commerce sales and promotions, and update product descriptions and images

Other responsibilities may include: Processing returns, Scheduling deliveries, Managing payments, and Receiving and restocking items.

Some requirements for this role may include:

• At least two years of related experience
• Strong experience with e-commerce marketplaces
• Attention to detail and good follow-up skills

Requirements:

- Passionate about giving back and working with seniors and differently-abled crafters

- Strong excel knowledge & passion to go above and beyond.

- Strong knowledge of supply chain principles, inventory management, and vendor management.

- Proficiency in software (such as Quickbooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).

- Excellent negotiation, analytical, and problem-solving skills.

- Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.

- Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.

Suitable For:

- Mothers

- Retirees

- Candidates recovering from burnout

_________________

Others:

• Lunch provided, working hours from 10 am to 6 pm, Monday to Friday

• Walking distance from Dover MRT station

• Salary: $1,800 to $2,000

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

As a People Operations Associate, you will be responsible for the daily operations for HR functions. Be expected to work alongside internal teams on Recruitment, Employee Engagement, and HR operations matters. We are looking for a passionate and motivated HR thinker, that is able to execute functions independently and yet work collaboratively to support HR projects in a fast pace environment.

• Responsible for daily operations of the HR functions
• Oversee proper maintenance of employee personnel records in the HR system
• Assist in administering employees’ benefit programs including but not limited to designing, developing, and execution of programs
• Support office management; liaise with facility management vendors
• Coordinate and manage office equipment and asset
• Facilitate on- and off-boarding process
• Conduct regular reviews and updates of HR Policies and processes to ensure compliance with global and local statutory requirements
• Organize employee engagement activities such as corporate retreat and company gathering
• Ad-hoc duties as assigned

• Minimum Degree in Business or related fields
• Minimum 1-2 years of experience as an HR Generalist
• Expert in local employment regulations
• Proficiency in global employment regulation is plus
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Versatile and has a strong perseverance mindset

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions Overview

Airport Dimensions want travellers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom, Middle East & Asia Pacific. Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partners.

Purpose of the job:

• The Director, Operations Asia Pacific establishes and drives the guest experience vision, mission, and corporate strategy across AD’s global network of airport experiences. Leading a team of partners, the position oversees AD’s ambition to expand within the region delivering the guest experience and operational efficiency needed to operate a successful lounges network.
• The Director, Operations Asia Pacific is responsible for senior level management of AD’s third-party providers ensuring we are optimizing operational capabilities, fiduciary requirements and delivering on required SLAs.
• This position is responsible for development and oversight of a regional operating budget in excess of $10m (£8M) per annum. The role will be responsible for establishing improvements in operational performance leading to appropriate customer satisfaction, in-lounge staff engagement and collaboration and improved EBITDA.
• Together with other senior internal and external management, the Director will focus on issues of major significance, setting company goals and developing business strategies, often requiring coordination and collaboration across business units.
• The Director, Operations Asia Pacific is a pivotal position that will facilitate the development of AD’s interests in the region, compliantly, profitably and sustainably setting new standards in a new markets which benefit both AD and shareholder value.

Key Responsibilities:

• Overview the operations of partner entities establishing best practices commensurate with AD operating procedures developing consistency within a global portfolio of operating lounge businesses.
• Work with and influence partners to define guest experience and operations strategy, structure, and processes.
• Review how global systems, tools and other AD propriety material can be best utilised within the region building operational project plans to implement the same within partner organisations.
• Review, develop and implement appropriate training regimes that ensure there is business compliance in all areas that also looks to promote a positive guest and colleague experience within our operating entities.
• Negotiate, manage, monitor and evaluate third-party provider relationships leveraging AD’s global network expansion.
• Set comprehensive goals for operational performance growth and improvement within partners SLA’s that will be monitored and reported against at multiple levels within the stakeholder structure.
• Oversee operations and guest experience financial strategy and ensure budgets and financial allocations are aligned to operational strategic priorities.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Monitor performance to proactively identify efficiency issues and propose solutions.
• Working with the AD global team establish operational benchmarks and resources needed to achieve strategic goals, proactively driving improvements as necessary.
• Monitor and report customer engagement performance ratings and implement strategic plans for improvements across AD network. Play an active role in proposition evolution including menu development and use of technological enhancements that will improve GX and operating efficiency.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Work with third-party providers to identify opportunities to support AD’s commitment to sustainability within our operation and guest experience.
• Position will be required to travel within the Asia Pacific Region and globally as required to support AD interests both locally and internationally.
• Director, Operations Asia Pacific will be responsible for developing, gaining approval for and implementing an appropriate structure that will drive the company ambition to grow in the region supporting global ambitions to become the world leader in the sector.
• Overall, this role will initially undertake a root and branch review of the existing business entities and new ones that will come on stream during the course of the next trading period. This review will develop an operational plan that will establish AD within the region compliantly, profitably and sustainably.

Knowledge, skills and experience required:

Must excel at strategic thinking, be open to new perspectives and better ways to do things

A creative visionary that can effectively put plans into action and manage innovation

A track record of successful financial operations management

Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skill in negotiating and mediating conflict

A minimum of 7 years’ experience in a senior leadership role with hospitality operations and guest experience responsibility

Excellent judgement and creative problem-solving skills including negotiation and conflict resolution skills

Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical initiatives

Comfortable working in a matrix international management structure

Excellent decision-making skills with the ability to delegate tasks appropriately

Critical thinker with ability to multi-task and balance conflicting priorities

A natural inclination for solving complex problems, implementing solutions and driving change.

Person Specification:

The Director, Operations Asia Pacific Region is an exemplary leader with superb business acumen and a sound understanding guest experience and operations delivery. They are strategic with a focus on detail and turn strategic vision into operational and financial success. They have exceptional communication skills and recognize and demonstrate the value of each individual team member and the importance of a strong team. The Director has the ability to quickly adapt to new responsibilities and situations. A leader who can navigate the situation with professionalism and identify solutions to problems quickly. Finally, a leader who is ambitious and creates pathways for succession in order to progress to new more senior roles within the organisation.

Join the Price Kaki team in helping Singapore consumers to look for the best and most valued products in the market.

Responsibility:

• Assist in the daily management and optimization of the mobile app.
• Provide administrative support to the product operations team, include data entry, reporting and task management.
• Contribute to planning and executing user engagement activities, such as roadshows, workshops and community events.
• Gather and analyse user feedback to identify areas for improvement and enhancement.
• Actively participate in offline outreach initiatives, such as community events and volunteer programs.
• Comfortable to meet and communicate with volunteers
• Assist in coordinating and executing online and offline contests and events.

Requirement:

• Minimum NITEC, specialising in Business, Services and Hospitality.
  Fresh graduates are encouraged to apply.
• Candidates with at least 1 year of relevant experience in software or service industry will be advantageous.
• Able to work independently.
• Good communication and interpersonal skills.
  

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a 6-months contract (maternity cover).

• Plan, manage, review and implement all aspects of exhibition fabrications, design, technical drawings and operations relating to the realise of the exhibitions.

• Manage and work closely with internal and external stakeholders, including artists, curators, fabricators, qualified person (QP), exhibition and graphic designers for the exhibition setup.

• Ensure projects are delivered on time, within scope and budget in accordance to the safety, design and material specifications.

• Handle all necessary administration duties, including procurement of goods, preparation of Tender documents, Bill of Quantities and Purchase Requisition for the setting up of the exhibitions.

• Analysing and managing production risks, monitor progress and provide alternative solutions such as sourcing of appropriate materials and relevant vendors.

• Review and keep up with current trends and best practices that may have an impact on exhibition planning, logistics, fabrication and design related issues.

• Onsite supervision during exhibition setup and manage day-to-day operations, including repairs to exhibition builds.

• Perform other roles, such as duty manager role for exhibition checks, and/or store inventory when required.

• Occasion late night/weekend works as and when necessary.

• Performs other ad-hoc assignment when required.

• Diploma/Degree in Engineering or Architecture related field with 2 3 years relevant working experience in museums or related industry.

• Familiarisation of government agency act or regulations e.g. BCA, SCDF, workplace safety requirements.

• Good organizational, analytical, and problem-solving skills.

• Good interpersonal and communication skills, both written and oral.

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint and Teams) for daily work.

• Able to understand technical drawings and proficiency in AutoCAD and edit CAD drawings.

• Self-motivated, responsible, driven, resourceful, a good team player and able to multi-task and adapt work approaches to the situations.

• Good knowledge in choice of materials, budget and quality control, resources planning and on-site operations.

• Ability to pay attention to details and handle administrative work.

• Experience with installing large scale public artwork is an added advantage.

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative- Singapore for technical field support of F-15 Singapore.

FSRs are the in-person Boeing "face" to the customer, so personal appearance (grooming and dress), a helpful and friendly demeanor, and the ability to speak and write in a professional, unambiguous manner while working unsupervised for extended periods of time are paramount A successful candidate will also have the ability to coach others in maintaining the F-15 Aircraft.

POSITION RESPONSIBILITIES:

• Leads technical field support of company products. Performs troubleshooting procedures for multiple systems and specialty coverage.
• Resolves maintenance and operational issues.
• Monitors product performance and makes recommendations for resolution of potential issues.
• Analyzes technical data and evaluates maintenance procedures.
• Develops and conducts ad hoc training.
• Function as a liaison between Boeing and the Customer
• Support maintenance personnel with troubleshooting of various aircraft systems and components
• Resolve maintenance and operational issues.
• Must be able to read schematics, drawings and use fighter aircraft support and test equipment.
• Monitor product performance and make recommendations for resolution of potential issues.
• Analyze technical data and evaluate maintenance procedures.
• Develop and conduct ad hoc training.
• Provide field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services.
• Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field.
• Understand customer expectations and assist the customer in interpreting and using support data and documents.
• Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.
• Work unsupervised for extended periods of time in a wide variety of environments.
• Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

REQUIRED QUALIFICATIONS

• Minimum 5 years radar system knowledge and experience
• Minimum 5 years F-15 maintenance experience
• 5 or more years’ experience maintaining military aircraft
• Must be proficient in reading schematics, drawings and use fighter aircraft support and test equipment.
• Requires the ability to work independently in a demanding, on-call, 24 hour per day operational environment.
• Must be willing to work any shift, weekends, or on call as required.
• Requires proficiency working in a multi-disciplined environment
• Must be willing to travel to other US and foreign operating locations to assist with the customer's mission and maintenance demands as well as the recovery of disabled aircraft.
• Requires proficiency in Microsoft Suite: Word, Excel and others as needed

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Minimum 1 year experience in similar capacity in hospitality industry
• Knowledge of Opera system

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Co-ordinate the hotel’s food and beverage business activities.
• Ensure customer satisfaction are met through high quality and consistent food standards and services.
• Ensure quality relating to presentation, supervision and control of food & beverage service so as to maximize profit and customer satisfaction.
• Ensure that mise-en-place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• Replenish supplies and linen.
• Meet, greet and lead guests to their seats.
• Take food and beverage orders and serve them.
• Present and process payment bills.
• Perform any other job tasks as assigned.

Job Requirements

• Candidates with no prior experience are welcome.
• Outgoing, meticulous and service-oriented.