Total 98,911 service operations manager job vacancies in Singapore

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Engineering Manager to join their Engineering team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Engineering Manager:

• Design and implement effective warehouse layouts and storage solutions.
• Lead and oversee warehouse projects from planning to execution.
• Select and manage the appropriate equipment for operational efficiency.
• Collaborate to optimize space utilization, streamline processes, and reduce costs.
• Analyze data to develop logistics strategies and improve productivity.
• Identify and validate storage solutions to boost capacity.
• Provide coaching and support to operational teams.
• Present and demonstrate process improvements to stakeholders.

Requirements:

• Min Degree in Engineering
• Min 2 years of warehouse automation experience in managerial level
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Office and AutoCad

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Summary:

• Basic up to $6000
• Flexible working hour
• 5 days
• Interior design

Responsibilities

• Develop strategic plans to identify, target, and secure corporate clients.
• Grow the client base by actively acquiring new customers.
• Create customized networking proposals tailored to specific sectors.
• Act as the liaison between clients, designers, and other project stakeholders, ensuring client needs are met and exceeded.
• Prepare sales and marketing materials.
• Help organize sales and marketing events.
• Meet and exceed sales targets.
• Ensure all drawings and proposals are produced on time.
• Support all aspects of sales activities.
• Manage and maintain customer relationships.
• Collect and assess customer feedback and highlight customer complaints for management analysis.

Requirements:

• At least 3 years of relevant work experience, preferably in sales within the commercial office interior design industry or a related field.
• Strong business acumen and analytical skills to devise sales and business development strategies.
• Excellent communication skills to build relationships with customers and gather market insights.
• Self-discipline to meet challenging customer visit targets and submit reports promptly.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Andy Chia (R24123787)

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Tax Manager
• Accounting / Audit Firm Exp Advantageous
• Corporate Tax / GST experience

Responsibilities:

• Lead the Tax Team to ensure timely and accurate tax filings, submissions, and compliance for clients
• Develop and implement tax strategies to optimize tax positions for clients
• Oversee and manage all direct and indirect tax compliance matters, including GST, corporate tax, and withholding tax
• Ensure compliance with all relevant tax regulations and laws in Singapore
• Provide tax advisory services to clients on corporate restructuring, mergers, acquisitions, and other related matter
• Key liaison person with IRAS and other tax authorities on audits and other tax-related matters
• Mentor and develop the tax team to ensure high performance and ongoing professional development
• Collaborate with internal teams, including accounting and corporate secretarial departments, to ensure seamless service delivery to clients
• Keep up to date with changes in tax legislation and provide training to internal teams as required
• Any other duties as assigned

Requirements:

• Possess an ACCA / Degree / Diploma in Accounting / Finance / Business
• Prior supervisory / team lead experience from Audit / Accounting firm
• Strong understanding of Singapore tax regulations
• Strong analytical skills
• Good written & verbal communication skills

Other Information:

• Company: Corporate Service Provider
• Location: Jurong East
• Working Hour: Mon - Fri, 9am - 6pm
• Salary: Up to $6000 + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Our client is in Automotive industry. Due to business needs, they are now recruiting a HR cum Procurement Manager to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR cum Procurement Manager:

• Align HR strategies with overall business goals.
• Foster positive employee-management relations and handle grievances.
• Oversee HR systems and procedures across the organization.
• Cultivate a productive and positive work environment.
• Manage performance appraisals to drive high performance.
• Ensure legal compliance in all HR operations.
• Align purchasing strategies with business objectives and review purchase orders for compliance.
• Identify, evaluate, and negotiate with vendors.
• Stay updated on purchasing technology trends and oversee implementation.
• Research and assess vendors based on quality, pricing, and services.

Requirements:

• Degree in any discipline
• Min 5 years of working experience as HR Manager with purchasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a publicly listed financial services group in Southeast Asia.

• Develop and manage product strategies for ABL and Leasing, ensuring alignment with business goals.
• Lead efforts to digitize processes and improve operational efficiency.
• Create marketing materials and engage with partners to drive business acquisition.
• Provide training for internal teams and external partners on product knowledge and strategies.

Requirements:

• Diploma and above
• At least 3 years of Product Management experience in Business Lending.
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of risk management in business lending products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Duties And Responsibilities:

-To facilitate the hazard identification and risk management sessions.

-To prepare and submit risk assessments.

-To add new hazards that are identified, monitor and update the hazards in the register to ensure all hazards are mitigated and closed

-To attend the Safety Offcer Project Safety Committee Meetings and any other risk management meetings directed by the S.O.

-To develop the project risk management plan in alignment with the Client’s framework.

-To ensure common use of Sinohydro risk matrices and assessment tools.

-To develop and maintain the project risk register.

-To work with other project personnel responsible for implementation of specific risk (i.e. HSE, technical and cost/ schedule) management related activities to ensure work is conducted in accordance with project the risk management plan.

-To review risk register’s current controls for effectiveness.

-To participate in the monthly monitoring of the risk register with the Project Director and provision of the monthly project risk report.

Requirements:

-Bachelor’s degree in Engineering, Business Administration or related field.

-Risk Management experience a plus.

-Experience in context of construction industry for water treatment plant.

-Excellent analytical, organizational, interpersonal, verbal and written communication skills.

-Effective time management skills.

Job Overview:

We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in service delivery management, incident and problem management, and a keen focus on continuous service improvement.

Key Responsibilities:

· Ensure service delivery meets the defined SLAs

· Lead and coordinate the Managed Services team

· Oversee the management of incidents and problems, ensuring proper tracking, root cause analysis, and timely resolution.

· Change and Configuration Management:

· Conduct regular review meetings with service providers to discuss performance, address issues, and identify improvement opportunities.

· Service Improvement and Risk Management:

· Manage the transition process for taking over managed services from existing teams or vendors.

Qualifications:

• 5 years’ experience as a Service Delivery Manager or similar role within IT Managed Services.
• Strong understanding of M365 services, including Exchange Online, MS Teams, SharePoint, and OneDrive.
• Experience in SLA management, incident and problem management, and service improvement.
• Solid leadership skills with the ability to manage and guide technical teams.

Skills:

• Excellent organizational and coordination skills.
• Strong communication skills, able to manage stakeholder relationships effectively.
• Analytical thinking with a problem-solving approach.
• Ability to work in a fast-paced environment and manage competing priorities.

Preferred Certifications:

• ITIL Foundation Certification (v3 or 4).
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified: Security Operations Analyst Associate.

We are seeking an experienced Operations Manager to lead a team of onsite and offshore support members and manage the 24x7 operation of business-critical applications.

Responsibilities:

• Lead, mentor, and manage a team of application support engineers, ensuring collaboration between onsite and offshore teams.
• Act as the main contact for vendors, ensuring SLA compliance and coordinating issue resolution.
• Communicate incident updates and build strong relationships with stakeholders. Provide regular operational reports to senior management.
• Implement service management processes, drive continuous improvement, and ensure compliance with industry standards.
• Oversee day-to-day application support, ensure timely issue resolution, and develop best practices.
• Manage the incident lifecycle, perform root cause analysis, and collaborate with cross-functional teams to resolve issues.
• Track application performance and recommend improvements.
• Manage application changes, deployments, and configuration adjustments.
• Maintain support procedures, incident reports, and performance reviews.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• More than 6 years of experience in application support with minimum of 3 years of experience in a leadership or management role.
• Strong understanding of application support and maintenance processes.
• Proficiency in managing a diverse set of business applications.
• Strong understanding of application support, ITIL processes, incident, and change management.
• Proven experience in managing support teams, strong organizational and problem-solving skills, and the ability to lead in a dynamic environment.
• Experience managing vendor relationships and ensuring SLA compliance.
• Proficiency in root cause analysis, data reporting, and process optimization.
• Excellent communication, customer service orientation, and adaptability.
• ITIL, PMP or equivalent project management certification is highly desirable.

JOB DESCRIPTION:

• Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Selling of products and services

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Salary $2000-$2800, plus commissions

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

• Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.
• Oversee vehicle maintenance, repair, and warranty services.
• Ensure the team delivers premium service that aligns with the brand’s standards.
• Maintain high customer satisfaction by addressing concerns promptly and professionally.
• Implement strategies to enhance the customer experience.
• Regularly review feedback and make improvements as needed.
• Ensure service processes are efficient and meet quality standards.
• Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.
• Manage the service department’s budget and control costs.
• Develop pricing strategies for service offerings.
• Monitor expenses to meet financial targets.
• Maintain a safe working environment according to health and safety guidelines.
• Prepare reports on service performance and financial results.
• Analyze trends and identify areas for improvement.

Requirements:

• Bachelor’s degree in Automotive Technology, Business Administration, or related field.
• Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.
• Strong leadership, customer service, and communication skills.
• Possess excellent interpersonal skills to connect with clients.
• Proficiency in automotive service processes and management systems.
• Work location – Lower Delta

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

JOB SUMMARY

• Be the “subject-matter-expert” for the products and services offered by the Fund Services & Fiduciary Team in Singapore.
• To oversee the operational aspects, managing and governing outsourcing partners in providing excellent quality of our Fund Services product and services.
• To interact with internal/external stakeholders and provide support and share knowledge in relation to the Fund Services ecosystem.

RESPONSIBILITIES

• To work closely with the Sales, Product, Implementation Managers and any other stakeholders, as well as the clients/Fund Managers, throughout the clients’ fund life cycle and to roll out new products within Fund Services.
• To lead, develop and provide guidance in day-to-day operational functions to our outsourcing partners, sharing knowledge and best practices.
• To ensure that the outsourcing team adhere to established controls and procedures; to identify any areas of improvement in work processes for business operations efficiency.
• Manage client relationships; act as client’s escalation point for any issues, complaints and special handling requests; proactively identify any client key requirements and implement enhancements / improve processes, systems and products.
• Act as governance for client and outsourcing teams to ensure smooth delivery of BAU processes and participate in periodic due diligence review.
• To ensure that the Team adhere to established controls and procedures; to identify any areas of improvement in work processes for business operations efficiency; to assist Head to reiterate and step up on controls in any lapse by Team and outsourcing partners.
• To investigate and resolve any queries or issues raised from/by the clients, Funds’ auditors, tax agents and any other stakeholders wherever required timely.
• To perform annual/periodic review of Departmental Operating Instructions, Checklists and Service Level Agreements with partners; ensure clarity and updates of the documents whenever required.
• Champion any system upgrades and enhancements; working closely with Tech Team in fixes, defining the specifications for any new reports and/or requirements; perform UATUVT; coordinate and monitor any system issues or concerns with the Team and outsourcing partners.
• Collation of KPI data, populate the monthly or ad hoc management reporting and maintenance of FTE tracker to ensure optimization of resources.
• Provide advisory and represent the department in any necessary discussion with stakeholders and clients; attend client service reviews.
• Recruit, direct, motivate, engage and develops staff, maximizing their strengths and develops their professional growth.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• Members of Fund Services Team as well as our Global Business Counterpart
• Members of Settlement, Corporate Action and Client Service teams in Custody
• Members of Sales, Product, Trustee and Business Account Management Teams

External

• Clients
• Fund Managers/Trustee

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore Fund Services Team

Our Ideal Candidate

• 3+ years of experience with Fund Administration or working alongside a Fund Manager
• Good understanding of the operational functions relating to fund administration, transfer agency will be ideal.
• Must be able to work with people from and in different cultural settings.
• Client Facing Experience
• Strong analytical and problem-solving skills
• Motivated, driven, self-starter, independent who can work on own initiative and deliver on time under pressure with high level of integrity and flexibility and maintaining quality standards.

Role Specific Technical Competencies

• Fund Administration
• Transfer Agency
• Able to work in a team
• Able to articulate well

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Opportunity:

Adecco is partnering with machining solutions company, specializing in oilfield equipment. The CEO is seeing high potential growth in O&G sector and looking for few strategic hiring to be based in Singapore. The company has strong talent retention in PMET and skilled workers; hence, creating high trust and continual business opportunity with key business accounts.

The Job:

• Oversee smooth operation in Quality, Supply Chain (Procurement and Planning) and Customer Service departments.
• Work alongside with Engineering and Production department to ensure on-time delivery without compromising the quality work.
• Identify and implement strategies for process improvements to optimize operational performance.
• Ensure purchasing process to secure the best value for the company, ensuring supplier and subcontractor quality and on-time deliveries.
• Direct capacity and production planning activities.
• Provide project planning support to customers when necessary, and ensure timely responses to customer inquiries.
• Chair daily production meeting to address issues promptly and ensure on-time delivery of products.
• Deliver monthly revenue forecasts.
• Mentor, train, and develop staff to foster career growth.

The Talent:

• Minimum 8 years' work experience in oilfield manufacturing, precision engineering and machining industries
• Strong interpersonal and leadership skill. Promote diversity, equality and inclusion culture
• Competent to work with high performing and skilled team

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Overview of role

In this role, you will effectively manage others and collaborate cross functionally to deliver critical innovations across multiple projects. You will lead your team to deliver projects and/or capability building innovation to the business. You will also have responsibility for delivery of technical rigor and mastery in your organization. If this sounds exciting to you, read on!

Your team
You will be working with a global team of technical experts while being close to commercial leaders via the Singapore Innovation Centre. You will receive guidance and coaching from Senior Directors on a regular basis.

Key Responsibilities

• Proactively partnering with R&D leaders and teams to create & deliver programs and projects against their toughest business and innovation challenges.
• Have ownership of significant deliverables for a project/ program. Responsible for determining priorities, defining the work, and setting expectations to deliver against the business and R&D/project/program objectives.
• Define and solve business needs and problems of considerable scope by integrating knowledge, intuition, and continued hands-on, in-the-lab experimentation as needed.
• Set and re-adjust project direction and approach as new learning becomes available.
• Integrate internal and external innovation capabilities to resolve problems and deliver superior results.
• Role model a “People First” inclusive and respectful

Qualifications

• Bachelors or Masters degree in Science or Engineering fields
• 8+ years’ FMCG or relevant Innovation experience: envisaging, developing and delivering innovation to meet consumer needs and grow the business
• Experiences in applying the science in actual product innovation/ commercialization.
• Proven technical mastery and problem solving: including business, consumer and technical problem (re)definition, hypothesis development and learning plan delivery – leading to successful business outcomes and growth.
• Strong on acquiring up-to-date external information and working with external partners, integrating big amount of information into data-based insights & recommendations.
• Having an ability to envisage the future while finding the common ground and matching the external possibilities with internal needs, to create the joint vision and deliver the end business outcomes.
• Posses excellent international and interpersonal communication and influencing skills for internal and external relationship building and collaborations.
• Proactive & collaborative leadership and highly self-motivated to work across multiple internal and external organizational boundaries whilst maintaining a focus on the consumer and business outcome.

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.Visit http://www.pg.com to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Micron is seeking a highly motivated and experienced individual contributor to join our Assembly Package Technology Development (TD) team. As a Sr/Engineer in the Process Development team, you will play a crucial role in developing and qualifying new materials, equipment, and wafer tech nodes for Micron's world-class products and devices.

• Primarily responsible for Cleanroom 1 (CR1) Area processes such as Wafer Grinding/ Stealth Dicing/ Laser Groove/ Die Separation/ and Wafer Saw. Cleanroom 2 (CR2) Flip Chip Underfill, Die Attach, and Wirebond
• Development and Qualification of new direct and indirect materials, new equipment, and new wafer tech nodes.
• Ensure product quality and process performance while driving projects focused on cost reduction, productivity improvement, risk mitigation, and resolving manufacturing challenges.
• Collaborate and lead teams from various departments to ensure smooth development transfer to all Micron network sites.
• Familiarize and implement PMI (Product Maturity Index) methodology and provide accurate documentation for product transfer.
• Develop, configure, and optimize Package Assembly processes (Front End, Bonding, and Back End) for Micron's memory products from pathfinding to NPI start-up and certification.
• Collaborate with Design teams globally in the development of assembly design rules, involved in the design approvals (Substrate and Silicon), running, testing and upgrading systems and processes, and approving materials, process, and equipment changes in the CCB (change control board).

Requirements:

• Masters/Bachelor's Degree in Electrical & Electronic, Material, Mechanical Engineering, Physics & Applied Physics
• At least 5 years of experience in the semiconductor industry with proven knowledge and skills in assembly
• Excellent problem-solving skills and familiarity with data-driven analysis, statistical analysis, and data interpretation.
• Strong project management skills and ability to multitask to ensure the execution of timelines.
• Strong collaboration skills to work closely with diverse teams and gain insights into business needs and customers' requirements.
• Deep fundamental understanding of key risks in Cleanroom 1 processes and Cleanroom 2 process
• Multiple process capability is a plus