FUNCTIONS:

• Provide back-office support and service on private banking and treasury operations.
• Process transactions, settlements, confirmation, statements, Corporate Actions and other routine jobs with adherence to risk control.
• Assist with UAT on new product or system enhancement.
• Prepare periodical reports and ad-hoc reports if required.
• Adhere to internal rules and procedures and comply with the regulatory rules.

PRINCIPAL RESPONSIBILITIES:

1. TRANSACTION PROCESS

• Check FX transaction (Spot, Forward, NDF) details and confirm in system.
• Check transaction details and confirm in system.
• Create new instruments for transactions.
• Process asset transfer: contact counterparties, custodians and input transactions in system.
• Check Pre-funding report.
• Daily update of securities MTM price, follow up valuation reports from counterparties.

2. SETTLEMENT PROCESS

• Process Treasury and PB settlements and check settlements interface status in system.
• Process securities instructions and monitor settlement status.
• Inform Treasury for trade settlement funding.
• Follow up fixing and settlements for structured products, e.g. DCI, SI and structured notes.

3. CORPORATE ACTION

• Daily check corporate action events in custodian system and inform RM.
• Follow up corporate action and reply to custodian bank.
• Process corporate action incomes/securities received.

4. RECONCILIATION AND DAILY REPORTS

• Daily check securities positions reconciliation.
• Daily check reconciliation reports: TA & Murex, TA & FCC.
• Daily check reports generated by system.

5. CONFIRMATION AND STATEMENT

• Prepare and check confirmations for equity, funds, income transactions, cash movement…etc.
• Process client confirmations.
• Prepare weekly confirmation tracer list and send tracer emails to RM.
• Verify and maintain client transaction documents, e.g. PSP, Term sheet, Confirmations.
• Verify documents signed and scan in systems.
• Prepare monthly statement list and print out monthly client statements.

6. SYSTEM TESTING AND UAT

• Assist in system enhancement and identify system bugs.
• System testing for new products.
• Annual SG BCP drill and HQ DR.
• MEPS annual DR

7. MONTHLY JOBS AND REPORTING

• Prepare KPI and Transaction volume reports…etc.
• Client fee checking and process: hold mail fee, account maintenance fee.
• Custodian fee checking and input GL in system.
• Prepare Regulatory reports or any ad hoc reports requested by regulators.

8. OTHERS

• Assist on inquiries from Marketing, Product team, Investment team, accounting...etc.
• Product program reviewing
• Annual review on procedures and working manuals.
• Investigation on Nostro breaks
• Perform periodic Self-inspection.
• Attend to internal and external auditors’ requests and queries.
• Process audit confirmations requests and prepare balance certificate requested by clients.
• Carry out any other duties as assigned by supervisor/HOD as and when required.

KEY COMPETENCIES:

• Relevant Treasury operation, transaction and CLS settlement experience in Private banking environment.
• Good processing knowledge of financial products: FX, FX Option, Swap, Equity, Funds, Bonds, Notes, Structured products...etc.
• Relevant experience in banking system (e.g. Murex, FCC, PB System, Swift, MEPS+, SGTR System).
• Derivatives Trade Reporting experience is required
• Good communication, interpersonal and organizational skills
• Good knowledge of Microsoft Office
• Knowledge of related regulations, Anti Money Laundering & Terrorist Financing, Customer Data Protection and Operational Risk issues.

The Office of Admission is looking for a Manager to join their team:

Responsibilities

• Manages and provides information to prospective local/Post Graduate students about the University’s programmes and enrolment policies.

• Manages the admissions and application processes for local/Post graduate students and participates in admission decisions for exceptional cases.

• Implements communication plans for the University’s programmes to internal and external stakeholders as well as potential local/ Post Graduate students.

• Organises reports to analyse and evaluate market trends, existing partnerships and services, and their impact on local enrolment numbers in meeting the University’s targets and objectives.

• Administers all communication to students, faculty members and managers to ensure clarity on all local/Post Graduate admission requirements, processes and updated changes.

• Supervises support staff to ensure adherence to the procedures and guidelines for providing advice and information to prospective local/Post Graduate students while maintaining a high level of customer service.

Requirements

• Bachelor’s degree in any related field from a recognized University.

• At least 4 to 6 years of supervisory and related work experience preferred.

• Strong in data analytics and use of Power BI will be of an added advantage.

• Meticulous and high attention to details.

• Energetic, resilient, and receptive to change.

• High integrity is a must.

• Service-oriented mindset.

Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Service Engineer to support the expanding team.

As a Service Engineer, you are responsible for:

• Provide daily desktop IT issues support.
• Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
• Ensure all VPN, internet, mobile, emails, BB are in good working condition at all times and also prior to users / SMT travel schedules.
• Ensure the functionality and accessibility of all peripherals (mobile, BB, etc.) and handle any BB and Mobile related issues with Mobile Service Provider.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Provide users with basic training to utilize the PC or operations equipment and avoid future problems.
• Provide break fix desktop related issues or interim solution if problem cannot be fixed immediately.
• Provide level 2 support for technical escalation.
• Respond to requests for equipment set up for meetings and presentations.
• Respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Manage onsite computer room facilities, liaise with Vendor for Schedule maintenance primary contact for onsite Network and connectivity escalation.
• Plan contingency and support robustness from users & SMT IT support perspective.
• Evaluate new Technology innovation, conduct POC tests & recommend best fit according to business requirement and environment.
• Manage site IT asset management - software & hardware inventory.
• Manage License Compliance.

• Degree or Diploma in Information Services/Business (or equivalent).
• 1 to 2 years’ experience in a technical support role for end users.
• Excellent communication and interpersonal skills (English) - spoken and written.
• Able to be on standby, to provide 24 hour support for after-office-hours(AOH).

• Working Hour: Monday to Friday 8.30am to 6pm
• Monthly Package: Basic Salary + Transport Allowance + AOH Allowance Bonus: AWS + Performance Bonus

Setting: Central Pharmacy

Job Description

⭐ Pack and labelling medication.

⭐ Assist in processing of medication orders for inpatient and outpatient dispensing and supplies.

⭐ Monitoring and maintaining inventory stock in the areas of work.

⭐ Manage drug and consumable inventory (e.g.: topping-up bins, returning drugs/medicine).

⭐ Manning registration counter and providing quality customer service.

⭐ Handle telephone and email enquiries from staff.

Job Requirements

⭐ Min GCE O Level or equivalent

⭐ Candidates with healthcare background will be a huge advantage

⭐ Candidates who have at least 2 years of service/hospitality experience are welcome to apply.

⭐ Must be comfortable with a lot of cashiering duties

Working hours

⭐ 5 days work week (Rotating)

⭐ Monday to Friday: 9am to 6:30pm

⭐ Saturday: 9am to 3pm

Interested applicants, please feel free to reach out to us at my email address [email protected]

EA Reg No.: R143643 | EA Licence: 17C8713

Job Descriptions

• Work as a member of the Kith team to perform duties including order taking, serving, clearing of finished plates/dishes/cups/glasses, general cleaning and handle cashiering duties
• Up-sell menu items and daily specials
• Proactively offer information and alternatives to help customers and take the initiative to ensure that all menu offerings are in stock, check on customers’ order and provide recommendations for food/beverage menu
• Responsible for keeping café area/side station clean, neat, well stocked and organised
• Familiar with performing opening/closing shift duties without supervision
• Familiar with POS system and ensuring orders are entered accurately
• Maintain positive customer service
• Undertake other assignments and/or ad hoc duties as and when required
• Report to the Outlet Manager/Assistant Outlet Manager

Benefits

• Signing bonus of SGD 500
• starting leave days: 8 days
• Incentive payout for hitting sales target
• Birthday vouchers to employees' on their birthday month
• Long service award

Working hours

• 44hrs / week

Responsibilities

• Manage and oversee the construction of trackwork for LTA projects.
• Ensure compliance with safety standards and regulations.
• Coordinate with various stakeholders including engineers, subcontractors, and suppliers.
• Develop and maintain construction schedules and budgets.
• Review and approve trackwork design drawings and specifications.
• Monitor and supervise the construction progress and quality.
• Resolve any issues and conflicts that may arise during construction.
• Provide regular updates and reports to project management.
• Ensure proper documentation and record-keeping of construction activities.

Requirements:

• Bachelor's degree in Civil Engineering or relevant field.
• Minimum 4 years of experience in Railway/ Trackwork Industry.
• Strong knowledge of trackwork construction methods, materials, and equipment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

The CM Operations team, which sits within the Vonage API sales organisation, is responsible for driving the revenue and margin growth of the international messaging business. The team supports one of the fastest growing CPaaS companies in the market, directly managing our OTT and wholesale customer base, whilst working closely with our Carrier and Enterprise sales teams to develop and implement regional strategy plans.

As a high-growth team, expansion is needed to ensure continued success. We seek to recruit an experienced messaging operations analyst to join the team. This position plays a key role in supporting Vonage’s sms growth strategy, taking ownership for optimisation of the OTT and trading business, whilst delivering analysis and market intelligence to support key business decisions.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

What you'll do

• Quality and cost management - Routing optimisation, ensuring cost and quality delivery
• Market Intelligence - Supporting our regional Carrier Relations and Sales team with market information, trends and opportunities
• Alerts/Tickets - Working with internal or customers’ tickets and reacting to ad-hoc alerts by defining the problem, troubleshooting and providing solutions
• Reporting - Creating and running reports for both monitoring daily KPIs and measuring long-term business growth performance
• Analytics - Opportunity-hunting, traffic trending and tracking, to ensure growth and safeguard against churn. Working with large data sets to extract useful information for internal teams and/or customers
• Testing - Running manual and automated quality tests when necessary
• Pricing - Management of trading pricing decks and building bespoke pricing plans for key partners and OTT customers
• Key Account support - Troubleshooting as well as building tailored solutions for key accounts
• Deal management - Approval, tracking and reporting of reciprocal & outbound deals. Providing revenue and margin intelligence to the business

What will you bring

• A robust results driven mindset and dynamic approach
• Strong analytical skills with the ability to drive change
• A customer-driven focus and flexibility in a fast-paced environment
• An ability to collaborate across different teams in the organization
• Creativity and ideas - continuously looking at how we can improve the business
• Product knowledge - in depth understanding of the SMS A2P market
• Passionate about delivering excellence
• Self-starting and ability to self-manage

What is required for application

• 3+ years experience in the SMS A2P market
• Experience in an operational role supporting a trading/sales team
• Hands on routing experience
• A love for data, strong reporting and forecasting skills
• Experience with Reporting, BI and data management tools such as Tableau, Kibana and SQL
• Track record of over-achieving quota and KPIs

What is in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Job Descriptions

This position will demonstrate efficient and friendly counter service, with a keen eye for details to identify any service lapse.

You should possess a good service mindset; perform duties that lead to a high level of customer satisfaction within company guidelines and policies, as well as provide strong support to your superiors to work to improve the cafe.

As a Service Staff or Kitchen Assistant you are responsible in the service operation of our Cafe branch, which include:

• Offering a friendly and efficient services to all customers; process guests orders to ensure that all items are prepared and served promptly.
• Assists in setup and clear down of the front and back of cafe/restaurant operations.
• Ensure food safety regulations are followed as according to NEA’s policy.
• Promote and sell our range of bingsu, snowflake, dessert, and other products to customers.
• Attending to customers’ needs and enquiries.
• Receiving and checking of inventory of goods and supplies.
• Any and other assistance as required by the lab manager.
• Maintain an efficient team, driving the team towards the objectives of the Company.
• Manage part time employees’ performance in line with job descriptions.
• Follow the company’s SOP & policy.

Job Requirements

• 1~2 years of experience in F&B
• Strong work ethics, communication, and interpersonal skills.
• Willingness to learn andpositive attitude.

This position is a hands-on, operations support role and as such we require someone with drive, efficiency and assertiveness, high initiative, and positive attitude.

Someone who is passionate about growing this café as a team.

Working hours

• 5 days 45 hrs

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Job Description & Requirements

Good knowledge in Indian & Vietnamese cuisine

1. Recruit, select, train, assign, schedule, coach, counsel and discipline employees

2. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

3. Plan and review compensation actions; enforcing policies and procedures

4. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

5. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

7. Analyze process workflow, employee and space requirements and equipment layout; implement changes

8. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

9. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

10. Accomplish operations and organization mission by completing related results as needed

11. Meet or exceed operations labor budget expectations

12. Manage staff levels, wages, hours, contract labor to revenues

13. Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

14. Run a safe, injury/accident free workplace

15. Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

16. Manage relationships with key operations vendors

17. Track vendor pricing, rebates and service levels

18. Review and approve all operational invoices and ensure they are submitted for payment

19. Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

20. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

21. Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

22. Communicate all operating policies and/or issues at department meetings

23. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

24. Great Knowledge of Vietnamese & India Cuisine, Fusion Food

25. Maintain smooth operations of the outlet

26. To oversee the kitchen and design exceptional menus

27. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

28. Manage compliance with food and beverage hygiene policies and procedures.

30. Hands-on experience with various kitchen equipment

31. Up-to-date knowledge of cooking techniques and recipes

32. Excellent time management abilities

33. Ability to remain calm and undertake various tasks

Requirements

· Proven work experience as a F&B Manager

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Persuasiveness

· Influencing and Leading

· Delegation

· Team Work

· Negotiation

· Adaptability

· Stress Tolerance

· CHEF SKILLS

MAIN RESPONSIBILITIES

Manage staff schedules and provide operation support

Ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

Provide excellent customer service as well as management and ensure that all staff understands the importance of such standards.

Handle customer feedback and complaints professionally

Ensure that the restaurant is clean and organised at all times in compliance with the hygiene, health and safety guidelines required (implementing the safe entry guideline)

Train and brief new staff on operations

Oversee restaurant inventory

Other ad-hoc operational duties as required.

REQUIREMENTS

At least 3 years of working experience in the F&B industry preferably on a managerial level or supervisory level

Familiar with general F&B operations

Able to speak and write in both English and Chinese effectively

Strong passion for Service

Excellent interpersonal and organizational skills

Able to work in a fast-paced environment

Dedicated to customer satisfaction and a great customer experience.

Excellent leaderships skills

Able to commit to a 6 days work week inclusive of public holidays. Note: Rest day will be on weekday

Willing to work split shifts (11.30am – 2pm & 6pm – 10pm)

Job Scope:

• Act as first Escalation point for emerging or sudden supply disruption and provide administrative support for all forecast, purchasing, inventory and logistic-related matters.

• Build and maintain strong relationships with cross-functional teams, suppliers and appointed local partners to ensure excellent service levels and leverage their support for urgent service recoveries as needed.

• Conduct forecast sufficiency & reasonability checks and share trends insight and recommendation.

• Jointly work with commercial team to review and improve demand accuracy to improve supply chain efficiency and customer service level.

• Responsible for inventory planning process for categories as assigned.

• Includes inventory replenishment, preparation, and processing of purchase order, tracking order status and updating relevant parties in a timely manner.

• Prepare claims against suppliers for damaged or short supplied stocks.

• To investigate stock discrepancies and work with stakeholders to maintain stock accuracy & integrity.

• Analyze and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans

• Managing and minimizing business waste.

• Prepare weekly / monthly management meeting and business review decks.

• Establish and analyse SCM reports as needed.

• Recommend and deliver cost and process improvement opportunities.

• Drive improvement initiatives related to supply & inventory management to support the achievement of commercial goals.

Job Requirements:

• Min. Degree in any relevant field

• Min. 3-5 years relevant experience

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

• Maintaining the general cleanliness of equipment and the workplace.

• Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

• Simple administrative and office work

• Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

• When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

• Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Production Manager to support the growth. They are located in the West – easily accessible.

The Responsibles of Production Manager will include:

• Oversees allocation of human resources and packaging materials to achieve timely customer deliveries.
• Directs production planning to efficiently utilize resources for customer order fulfillment.
• Collaborates with other department heads to achieve common company objectives.
• Maintains precise inventory control on the production shop floor.
• Ensures safety and proper housekeeping practices in the production shop floor.
• Champions ongoing enhancements in production packaging processes.
• Ensures adherence to ISO procedures, GMP, and regulatory requirements.
• Undertakes any additional responsibilities assigned by superiors or management.

Requirements:

• At least 10 years of supervisory experience in manufacturing setting
• Minimum Diploma

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Responsibilities

• Establish clear client retention goals
• Process milestones for the clients and employees to work toward
• Assist customers with setting up and navigating programs or software
• Promote the value of the product
• Upsell services and products with the brand image
• Promote value through customer experience
• Assist in creating training courses and educational materials
• Review customer complaints and concerns and seek to improve the customer experience
• Sustain business growth and profitability by maximizing value
• Analyze customer data to improve customer experience.

Requirements and skills

• Proven work experience as a Customer Success Manager or similar role
• Experience working with brand image and promoting value through customer experience
• Exceptional ability to communicate and foster positive business relationships
• Technical skills required, as they relate to the use of the product or service
• Accountability and personal organization are essential
• Excellent communication skills
• Previous experience working on search and data intensive projects would be an advantage.
• Previous account management experience preferred.
• To be highly self-managed, reliant, responsive and able to prioritize.

Our Technical Tools (For information)

· Core software – Python, JavaScript, etc.

· Data storage – ElasticSearch, Redis, etc.

· Web components – Nginx, Flask.

· Frontend components – React, Backbone.js, Underscore.js.

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 3-5 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations
8. Experience in managing a team

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established company, one of the leading players providing energy solutions in market. Due to their current expansion plan, they are looking for an IT Infrastructure Manager to join their team, in hopes of developing the current high performing team. They are located in the North.

Job Responsibilities:

• Lead the development and maintenance of network infrastructure, servers, and cybersecurity measures.
• Actively participate in technical tasks like network configuration and cybersecurity assessments.
• Establish strategies and policies for efficient and secure network operations and disaster recovery.
• Provide technical leadership and guidance to the IT team.
• Monitor network and server performance, resolving issues promptly.
• Collaborate with teams to implement network upgrades and enhancements.
• Conduct security assessments and ensure compliance with standards.
• Manage vendor relationships and service agreements.
• Lead incident response and provide technical support to users.
• Maintain documentation and ensure compliance with IT policies and regulations.

Requirements:

• Min Bachelor's degree in Computer Science / Information Technology or other related field.
• Min 4 years relevant experience in network, server, and cybersecurity functions.
• Good understanding of IT principles and practices would be advantageous.
• Possess CCNA / CCNP / MCSA certification is an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities :

· Manage all technical staff, including direct contractors or parties engaged by client for the Facility Management Services in various specific disciplines.

· Manage and supervise the M&E team (Technical Officers and Technicians), and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Oversee and effectively maintain the M&E systems. Install, resolve, repair, trouble-shoot and analyse faults speedily and recommend holistic, sustainable, and cost-effective solutions to the client.

· Plan and prepare monthly work schedules in accordance with the contractual work scope and timelines related to all M&E services works. Compile service reports upon completion.

· Coach and train his technical team so that they are familiarised and well-informed of the requirements of this contract.

· Reviews contracts' specifications to ensure cost effectiveness and competitiveness.

· Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.

· Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.

· Monitoring of KPIs to ensure compliance with performance framework.

· Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.

· Monitor Non-compliance letters and liaise with Contracts Dept for response.

· Monitor and track clearance for all personnel, including Vendors / Sub-cons and technicians within his work scope.

· Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.

· Conduct regular audits to ensure safety procedures on site are in place and working.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time.

· Support and coordinate all projects related to M&E and facilities.

· Conduct monthly meetings with client, including all key personnel on the FM Operations requirements of this Contract.

· Submit routine reports (daily, weekly, monthly) to Client as per contract requirements.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Attend to site show rounds by external visitors e.g., Ministry, Statutory Boards or other parties delegated by Client for reasons for inspection for statutory requirements or for just viewing the Campus and its facilities.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Communicate with the equipment vendor/s at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time.

· Undertake any other related duties stipulated by Client and assist the Senior M&E Manager and Client on the following:

* Responsible in preparing tender specification & post contract and renovation projects.

* Provide relevant tradesmen and qualified person in energy monitoring, energy efficiency drive in accordance to local authority initiatives and/or requirements, including the submission to authority on energy monitoring (e.g., analysis, energy scorecard, Heat Balance - Operating System Efficiency (OSE) submission, etc.).

* To form part of the Water Management Team and assist Client to formulate energy policy and water conservation objectives and thus establish Water Management System in accordance to latest revision of SS 557 on Water Efficiency Management Systems.

* To continuously trend, record, measure, analyse and monitor the energy and water usage for all the major building systems and end use in accordance to latest guidelines by Green Mark, BCA, NEA and other authorities or based on industry best practices.

* To be responsible to track and chart the Energy efficiency (e.g., Energy Efficiency Indices, kW/TR) of the M&E and Specialist System such as air conditioning system on a regular/continuous basis (e.g., monthly, yearly).

* To monitor and analyse the monthly electricity and water usage patterns / profiles to identify any significant variance and alert Client and investigate

the cause of any significant variance in usage patterns / profiles.

* To record and tabulate energy usage patterns / profiles be generated for monitoring and comparison purposes. Electricity and water usage data shall be kept separately.

* To submit annual energy and water conservation proposals for Client’s considerations. The Contractor shall also assist Client to evaluate as independent technical expert if proposal is by other vendors and recommend to CLIENT on its viability. The energy and water conservation proposal shall be based on fundamental principles of reducing wastage, optimising usage, process improvements and efficient technological approach.

* To collect, collate and prepare submission data/ documents as required by various government agencies including but not limited to BCA, PUB, MOE and NEA for the following submissions: BESS, Periodic Energy Audit, WEMP, PSTLES 2.0 and NEA Environmental Scorecard.

* To compile and produce an annual Sustainability Report on Energy and Water End Use for Client. All the activities, framework, projects and approach taken to address the energy and water sustainability of Client needs to be reported. The content of the Sustainability Report needs to be presented and approved and so prior to issuance of such report.

Requirements :

· Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 7 years of relevant working experience; OR

· Diploma holder in in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 10 years of relevant working experience.

· Fire Safety Manager, Safety Manager or Project Manager Certification of Greenmark Manager will be an added advantage.

· Possess strong analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.

· Good communication skills in both verbal and written.

· Proficiency in MS Office.

· Ability to work under pressure in a complex environment.

· Leadership ability

Job Title

Senior Service Technician

Occupation

TECHNICIAN

Job Description & Requirements

Job Description & Requirements

We are looking for a servive technician in long term basis (Two years) with following skills and able to work week end days and puplic holidays.

Acadamic qualifications: Diploma or any degree with two years relevent exprience.

Duties and responcibilits ;

1) Must kows chip lavel service of all smart phones like Apple, Samsung,oppo,Vivo,Honor and realme.

2) Need to know all charging ports and all part replcement onspot ontime also.

3) Must know to solve all software issue and remove user locks,

4) Must know all brand laptop and desktop hardware and software repair

5) Must know all brand tablets repair.

Renumaration :$4000.00 to $7000.00

Working houres: 4pm to 11 pm.

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Description

As an Operation Central Team (OCT) CPEE ADT team member, you will be responsible in defining alignment and projects to meet goals for NPI nodes, collaborating with multi-functional teams across the globe related to Metals/Implant category – Metal thin film processes such as (not limited to) diffusion, physical vapor deposition and chemical vapor deposition and/or Implant processes. Collaborate with Technology Development and site Alpha technology Process and HVM team to improve Fab processes and equipment to meet technology node targets – such as yield ramp, cost goals, quality. Build strong relationship with internal and external stake holders to align on best practices and develop projects. Support implementation of continuous improvement efforts through process optimization, equipment performance, BKMs.

Responsibilities and Tasks:
As a process expert in Metals Process, create innovative process and equipment solutions to meet the needs of the technology as well as collaborate and develop on ideas originating form process development teams in Boise/ Japan/ Taiwan and Singapore

• Partner with Technology Development and Manufacturing fab for effective transfer, pilot ramp and ongoing development to achieve TECHNODE gate criteria. Play an active role in keeping priorities aligned with peers in TD and manufacturing fab
• Engage with Technology Development and High-Volume manufacturing and lead worldwide alignment efforts across technology to improve module effectiveness.
• Equipment Technology development – partner with TD/Fab/ Suppliers to develop and accelerate FOAK hardware maturity in support of TTMCY and product ramp goals to deliver benchmark equipment performance.
• Participate with Boise/Japan TD peers on equipment technology choices for upcoming nodes and have the ability to drive competitive pricing, machine matching and equipment technology roadmaps.
• Play an active consultant role on MOR, BAP, Doc2 related topics and new tool evaluation proposals.
• Engage with suppliers to develop the process and equipment needed to meet Micron’s technology roadmap.

Maximizes yield by working on tools, the process, or wafer fabrication recipes. Troubleshoots wafer fabrication problems and performs root cause analysis. Works with other process areas to understand and control process deviations. Long-term investigation of defect issues may require extensive work with shift engineering and other functional areas. Evaluates products to ensure they meet the required design and performance specifications. Conducts research to assess process adjustment requirements and recommends process improvements or equipment changes needed to efficiently manufacture new product or part types.

ℹ️ About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximise sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English as the role requires the candidate to answer inquiries via online chatroom or phone;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and accurate: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Compensated 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

Apply

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies