Total 95,171 Full-time service operations manager job vacancies in Singapore

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Question:

Do you dream of running your own business, but the startup phase seems daunting? How about acquiring an existing business that is already profitable and comes with it's clientale base?

Business Profile:

Fey Day presents a popular Chinese family restaurant with more than 33 years of operating history. The restaurant has a nice and cosy ambience that customers loved!

The business is well run and enjoy frequent patronage from regulars. The business has more than 800 positive reviews across Google, TripAdvisor and Facebook. They appeared on newspaper article and more than 10 food bloggers webpage. They relied mainly on regular customers, word of mouth and to a lesser extent, unpaid write ups from food bloggers. Their sales are seasonal, with Chinese New Year period, May, Children school holiday being the peak.

To learn more about the business, please visit the webpage below:

https://www.feyday.com/businessforsale/popular-chinese-restaurant-for-sale!-(rare)

Summary:

A popular and profitable small Chinese restaurant is presently looking for a General Manager to take over and operate, due to the owners' old age.

What do you need to do?

- Assess businesses that interest you

- Acquire the business the fits your criteria and skillset. (Using your own resource)

- Learn from the existing owners on how to operate the business.

- Take over the business and operate it yourself.

- Grow the revenue and bottomline

Benefits of acquiring existing business

- Skip the product market fit and starting out phase. (High risk phase)

- Manage a profitable business right at the onset.

- Don't worry about office politics, retrenchment and lack of career progression.

Cost of being an acquiring business owner

- You will have to come up with the financial resources to acquire the business.

- Be prepared to work really hard for the dough.

- You are 100% responsible for the business outcome.

If you are looking to buy or sell businesses, please visit: https://www.feyday.com

Macgyver Ng Teow Poh

EA License No: 23C1562

Registration ID : R1113526

Question:

Do you dream of running your own business, but the startup phase seems daunting? How about acquiring an existing business that is already profitable and comes with it's clientale base?

Business Profile:

Fey Day presents a high growth massage spa business that is located in the central part of Singapore. It is spacious and the current owner has done an amazing job in creating an aesthetic and cosy environment for customers to relax.

The business started in 2021, and have been growing well over the 3 years. The number of customers has been increasing, and 60% of the sales come from returning customers. There are no direct competitors in the neighbourhood.

To learn more about the business, please visit the webpage below:

https://www.feyday.com/businessforsale/massage-spa-business-for-sale!-(high-growth)

What do you need to do?

- Assess businesses that interest you

- Acquire the business the fits your criteria and skillset. (Using your own resource)

- Learn from the existing owners on how to operate the business.

- Take over the business and operate it yourself.

- Grow the revenue and bottomline

Benefits of acquiring existing business

- Skip the product market fit and starting out phase. (High risk phase)

- Manage a profitable business right at the onset.

- Don't worry about office politics, retrenchment and lack of career progression.

Cost of being an acquiring business owner

- You will have to come up with the financial resources to acquire the business.

- Be prepared to work really hard for the dough.

- You are 100% responsible for the business outcome.

Check out our website today! Please visit: https://www.feyday.com

Macgyver Ng Teow Poh

EA License No: 23C1562

Registration ID : R1113526

*Seeking for a talent with minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions*

THE COMPANY

This is an established brand name and the company is well-known in the market for their products and services. Currently, the bank seeks for an Operational Risk (Senior Officer/Assistant Manager) to be part of their risk team.

JOB RESPONSIBILITIES

• BCP/BCM exercise (Conduct BCM test (call tree exercise and ensure compliance of BCM framework to regulatory requirements)
• Outsourcing/Analyze impact on operational risk (New transactions, New products, New technologies, Any amendments/updates to existing processes)
• Review impact on operational risk
• Ensure compliance of bank’s policies
• Ascertain current/future risk areas
• Propose recommendations and report on operational risk findings
• Follow up progress of any previous Internal/external audit or MAS or Head office findings/action plans and issues have been resolved
• Liaise with internal and external stakeholders
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Accountancy/Commerce/ACCA or any other relevant education
• Minimum 3 years of hands-on Operational risk (BCP Management and outsourcing) in Banking and/or financial institutions
• Sharp, focus, analytical and has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Service Technician - (CCTV & Smart Door Systems) - Class 3

Working Days: 5.5 days

Working Hours: Mon-Fri 9am-6pm , Sat 9am-1pm

Location: Nicoll Highway

Salary: $2500 - $3000 + OT (If required)

Responsibilities & Duties:

• Installing CCTV / Electrical Wiring / Cabling installation/ Door Access System/Smart Home System.
• Servicing and maintaining of company product at customer place.
• Be able to work across multiple teams to get things done
• Perform any other ad-hoc duties as designed.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Registering patients
• Assist in scheduling/ rescheduling of appointments
• Attending to walk-in patients
• Handle payment collections

Requirements:

• Min GCE 'O' Level & above
• Customer service oriented and strong communication skills
• Vacancies available for office hours & shift duties (extra allowances provided for shift duties).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Must be able to support during weekends/PH( duty schedule )
• No degree profiles for this role. Welcome diploma or any others
• This role will be given the opportunity to groom as Supervisor level in a year’s time, depending on how fast he/she can learn.

WHAT ARE YOU GOING TO DO?

• First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
• Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
• Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
• Handling of customer requests and supply chain incidents / disruptions
• Follow up on missing events and investigate data inconsistencies
• Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
• Support analysis of standard KPIs and reports and identify / suggest areas for improvement
• Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance
• Act in accordance with all relevant Standard Operating Procedures, Work Instructions and job specific procedures
• Support implementation of changes to processes or policies as determined by the process owners

WHAT ARE WE LOOKING FOR?

• Equivalent of a Diploma in Logistics, Transportation or Supply Chain Management, related field or comparable work experience
• Minimum 1 year of relevant working experience
• Good working knowledge of Microsoft Office
• General understanding of Supply Chain Management concepts and logistics processes
• Fluency in English and Chinese (both written and spoken) mandatory. The role requires someone who is able to communicate in Chinese to work with customer
• Customer service oriented

1. Provide the full support to T&M on liquidity management
2. Good interpersonal skills
3. Accounting and reconciliation knowledge will be an added advantage
4. Daily tasks are performed on timely and accurate manner to meet SLA
5. Support project, provide analysis on large database and do the necessary updates

Internal ref: 9178

Regards,

Lini

Recruitment Consultant

R22108463

+ 65 87802514

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service

2. Perform start and end of day activities as follows:

a) Review, prepare, and submit branch reports in accordance with existing policies, procedures and control

b) Ensure that the Operations adhere to the following:

▪ Bank policies, procedures and controls related to Treasury, Trade, Loans and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.

▪ Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council and other pertinent government agencies.

3. Processing of trade, loans, inward/outward remittances, treasury and wealth transactions

4 Performs other duties assigned from time to time.

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Key Responsibilities:

• Lead a team of warehouse operators and supervise all movements of physical and system of the warehouse.
• Oversee all aspects of inventory control efforts including daily cycle count.
• Ensure incoming receiving and local orders/ collection, including SAP and documentation are delivered accurately and timely.
• Liaise with customers for all documentation and other daily operational matters.
• Monitor warehouse productivity, identify areas of improvement and drive cost control initiatives.
• Maintain 5S cleanliness and orderliness in the warehouse.
• Oversees daily warehouse and administration operations.
• Highest level of safety, productivity, and customer service with a constant focus on cost and efficient use of labour.
• Determines work procedures and prepares work schedules, analyses production errors and recommends/implements corrective action for assigned shifts.
• Ensures that reports, billing and labour payrolls are timely and accurate.
• Has responsibility for safe and efficient use of facility equipment.
• Communicates with Operations Manager regarding daily operational issues and events. Reports directly to the Manager.
• Meets customer and company key performance metrics, goals and objectives.
• Fosters a team environment within the facility and demonstrates strong leadership skills.
• Manages, evaluates and mentors warehouse colleagues.
• Provide training and safety briefing to operations staff.

Requirements

• Degree/Diploma preferably in Logistics and Supply Chain Management and/or Industrial Engineering
• Minimum 3 years of relevant experience in warehouse and logistics
• Strong supervisory and interpersonal skills
• Self-motivated and results-oriented
• Good knowledge of SAP system
• Proficient in MS Office
• Willing to travel Jurong Island and Pioneer worksites
• Candidates with more years of experience can be considered for the Senior Supervisor role

ALG is currently recruiting for Operations Assistants. This position is an entry-level, long-term contract role with an option to convert to permanent after 6 months.

Job Responsibilities:

Warehousing

• Receive, inspect, and properly store incoming materials or products.
  • Organize, label, and maintain an orderly inventory of all items.
  • Ensure the safe handling of products, following industry standards and safety guidelines.

Logistics

• Assist in the loading and unloading of goods, and ensure accurate record-keeping.
  • Coordinate with logistics partners for timely and efficient transportation of products.
  • Track and document inbound and outbound shipments.

Administrative Duties

• Maintain accurate records of inventory levels, ensuring minimal discrepancies.
  • Generate reports and documentation related to warehouse operations.
  • Assist in the preparation of shipping documents, invoices, and packing lists.

Inventory Management

• Monitor stock levels and communicate reorder needs.
  • Conduct regular stock checks and report any discrepancies or damages.
  • Ensure the First-In-First-Out (FIFO) method for perishable items.

Safety and Compliance

• Comply with safety regulations and maintain a clean, hazard-free work environment.
• Assist in conducting safety audits and taking corrective actions as required

Job Requirements:

• Minimum 1 year working experience, preferably in an similar environment
• Able to read and communicate in simple English
• Relevant certifications or courses in warehousing and logistics are a plus.
• Proficient in using inventory management software and MS Office Suite.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23113794

Duration: 6 Months Contract

Location: Kallang Sector

Working hours: Monday - Friday, 8am -6pm (8 hours), Alternate Saturday 8-1 pm (4 hours)

Budget: $2200 – 2800 + 0.5 month completion bonus.

Job Scope

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Requirement

• At least 1 year of relevant work experience in customer service

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

We are seeking service professionals to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness

Requirements

• Ability to work and collaborate in a team
• Proven experience in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

Working hours:
- Any 5 days in a week (1 weekend inclusive PH)
- 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours


Job Responsibilities:
- Provide excellent customer service to the patients
- Serving of food and drinks to patients and clearing it once patients have finished their meals
- Checking food served against patient meal orders
- Assist in inventory management
- Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
- Assist nurses to meet patient's nutritional needs
- Maintains levels of confidentiality and discretion of the patients.
- Any other ad-hoc duties as assigned by Manager

Requirements:
- Min GCE ‘O’/‘N’/‘A’ Levels/NITEC in any discipline
- Able to start work IMMEDIATELY !
- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]



Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Roles & Responsibilities:

• Responsible for the administrative aspects of our day-to-day operations within the property
• Establish a professional communication with our co-living residents, including managing tenancy related enquiries, requests, pre-termination and lease transfers
• Manage tenancy related documentations including tenancy agreements, personal information and rental collection particulars of the residents, security deposits and other important documents.
• Upkeep residents' records on our property management system
• Coordinate the monthly invoicing and payment collection from residents.
• Monitor payment arrears and follow-up with the respective residents to ensure payments are made promptly
• Liaise with Finance team on issuing monthly and ad hoc invoices, and security deposit refunds
• Monitor day-to-day functionality of the facilities and liaise with in-house / external team on operational matters when necessary
• Inventory management and keep record of office supplies
• Perform any other duties as assigned.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma.

We regret that only shortlisted candidate will be notified.

We are now looking for an Operations Executive to support our on-site health screening projects. He/She will perform the following (but not limited to) duties;

• Working together with the overall-in-charge, and the onsite team to ensure a smooth operation of our on-site projects.
• Support all duties pertaining to the onsite projects, from pre-event such as communication with corporate clients to finding resources, to post-event such as feedback, follow-ups, etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient inventories.
• Ensure compliance with all the relevant regulations.
• Preparation of reports and other administrative duties.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 2 years of relevant experience, preferably in running on-site health screening projects.
• Good interpersonal skills and is a team player.
• Positive, self-motivated, and results-driven.
• Tech-savvy

M&E individuals having done Grade A office buildings, able to read technical/structural drawings. Top developer in Singapore, great opportunity.

• Top Singaporean Developer, great opportunity for career growth
• Friendly team, with good learning opportunities
• Grade A Building in Singapore, M&E background, drawings knowledge useful

Our client, a leader in the real estate industry, is seeking a dynamic and experienced individual to join their team. This prestigious Grade A office building is known for its commitment to excellence, and they are looking for a candidate who can help them in keeping that lead.

Job Responsibilities

• Facilitates the development of plans and manages daily operations for asset to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Contributes to the development of policies to improve operational efficiency and productivity.
• Oversees a team of service providers.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Manages capital replacement works, asset enhancement initiatives, and maintenance repair/replacement whenever assigned.
• Engages with government authorities and consultants on regulatory requirements.
• Assists in preparing budgets for OPEX/CAPEX works and manages the annual maintenance/expenditure within approved budget.
• Contributes to planning building improvement strategies, proposing rectification & preventive works/programs for the building, and championing ad-hoc projects whenever required.
• Coordinates tenancy-related works, e.g., fit-out, additions & alternations, reinstatement, moving in/out.

Requirements

• Diploma holder from a recognised institution, preferably in Mechanical/Electrical Engineering or its equivalent. Having a degree will be advantageous.
• At least 3 years of experience in the management of mechanical and electrical systems, preferably in large commercial or retail buildings.
• Experienced in Green Mark processes.
• Able to read and understand technical/structural drawings, e.g. as-built drawings is an absolute REQUIREMENT.
• Good interpersonal and communication skills
• Independent, resourceful, self-motivated, result-oriented, and a team player who is able to work well under pressure in a fast-paced environment.
• Versatile and quick in analyzing and resolving problems within given deadlines.
• Familiar with statutory requirements on building services, facility operations, maintenance, and safety.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Key Responsibilities

Overall responsible for the accounting and reporting of the REIT Manager and REIT & its subsidiaries. Direct report to Senior Finance Manage and manage junior finance colleagues.

Accounting & Financial Reporting

• Review monthly accounting entries for REIT manager, REIT and SPV entities;

• Coordinate with Property Manager's Finance team and review monthly accounting data for asset companies to ensure proper accounting treatment and readiness for consolidation;

• Prepare monthly, quarterly, semi-annually and annual consolidated financial statements in accordance with the appropriate accounting/financial reporting basis;

• Responsible for audit for REIT Manager, REIT and SPV entities as well as group audit at REIT level;

• Prepare and or review individual and consolidated annual budget and forecast;

• Prepare performance analysis and calculations of key performance return metrics

• Prepare periodic and ad-hoc analytical reports, financial models as needed

• Liaise with local accounting service providers, financiers etc. where need to assist in the transaction processes related to acquisition and/or disposal of real estate/investment holding companies

Cash Management/Treasury

• Manage processes for opening, operation and closure of bank accounts

• Monitor cash balance regularly and manage cash needs of various entities structure

• Manage AP process and effect payments/disbursements

• Manage distribution process

Company Secretarial

• Liaise with company secretary/compliance officer/trustee/legal counsel on filing and financing matters e.g. announcement of results, distributions, refinancing, capital market transactions etc.

Structuring and Tax Compliance

• Assist with tax planning, structuring and compliance

Requirements

· Bachelor’s Degree in Corporate Finance, Accounting and, ACCA or CA is preferred

· Preferably with at least 5 years of consolidation knowledge

· Experience in real estate industry will be an added advantage

· Excellent communication and interpersonal skills

· Independent, self-motivated and proactive attitude

· Able to work effectively under pressure and meet tight deadlines, working within a lean team who cover all areas of regulatory and financial compliance

· Proficiency in English and Chinese (Read, Speak and Write)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

JOB SUMMARY

• The role holder is responsible for delivering best-in-class servicing and transacting client journey for Unsecured Lending for WRB for Credit cards and personal loans and partnership products.
• Driving ideation thru working closely with business partners around innovations and enhancements to digitisation and emerging technologies that give real time decisive client outcomes
• The role holder is expected to keep abreast with latest developments in the local eco-system in the relevant domain vis-a-vis the MAS regulations and directly engage the law firms, dealers, insurance companies and visit LTA whenever required to assist resolving client issues and complaints.
• He/she is also expected to actively participate in product discussions to provide inputs from servicing perspective and support the roll out of all change management initiatives through GBS including that of tech related enhancements related to processes, risk and info security management etc.
• The role holder will also represent Ops in the incident management forum to handle service recoveries during any mass incidents in the relevant areas of work.
• Responsible for review of services in accordance to the service level agreement signed with offshore centres or third-party suppliers for provision of services.
• Responsible for prompt escalation of issues, reporting of breaches etc for early resolution

RESPONSIBILITIES

• Drive culture of continuous improvement through adopting new ways of working
• Drive seamless change delivery through effective project management and business support
• CCPL servicing

Risk Management

• Outsourcing management

Governance

• Pro-active & effective risk management focussing on improving self-identification of issues to reduce residual risk with strong governance and focus on external outsourced partners, controls & conduct

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Product/Business
• Risk Groups (Business Risk, Information & Cybersecurity, Data Protection)
• Outsourced partners
• Supply Chain Management
• Legal and Compliance
• Third Party Risk Management
• Finance

Our Ideal Candidate

• 5+ years of Retail bank Operations experience in Singapore / ASEAN region in Credit cards and personal loans operations covering areas such as end to end product lifecycle
• Experience in managing projects / change management in the related domain will be an added advantage
• Must have experience in dealing with card embossing process outsourcing – manage 3rd party outsourcing
• Awareness of applicable regulatory requirements will be an added advantage
• Passionate about client experience
• Highly organised with good communication skills
• Proven stakeholder management capabilities
• Proven change management capabilities
• Able to work and learn quickly in a fast paced and dynamic environment
• Prepared to commit for the long term – We are developing the individual for the long term

Role Specific Technical Competencies

• Financial Services Industry
• Process Improvement
• Process Management
• Regulatory Environment Financial Services
• Retail Banking Services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

Job Responsibilities

1. Financial Management:

• Oversee and manage the Profit & Loss (P&L) of Pororo Park Singapore, ensuring financial targets are met.

2. Operational Leadership:

• Develop and manage operations schedules to optimize cost efficiency while maintaining high service standards.
• Train and supervise the attractions crew to consistently meet established service levels.

3. Facility Management:

• Ensure Park facilities adhere to the highest safety, sanitization, and cleanliness standards.
• Conduct regular inspections and maintenance to uphold these standards.

4. Customer Experience Enhancement:

• Continuously review and improve the park's user experience through enhanced service standards, programs, and offerings.
• Handle customer service issues promptly and efficiently on-site, via phone, or through digital communication channels.

5. Program Execution:

• Plan and oversee the smooth execution of park programs, working closely with the attractions team to ensure successful delivery.

6. Financial Accountability:

• Manage daily cash sales and ensure accurate and timely reporting.
• Prepare detailed monthly reports and participate in regular business and operational meetings.

7. Safety & Compliance:

• Implement, monitor, and enforce park policies and procedures to ensure operational efficiency and compliance.
• Identify and address operational issues to improve overall park performance.
• Conduct regular First Aid training for the operations team.

8. Collaboration & Support:

• Collaborate with sales and marketing teams to promote park offerings.
• Support cross-functional initiatives to enhance park performance and customer satisfaction.

9. Staff Development:

• Mentor and develop team members through regular performance reviews, goal setting, and career development initiatives.
• Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.

10. Additional Duties:

• Perform any other duties as assigned to ensure the success and growth of Pororo Park.

Job Requirements

Experience:

• A minimum of 5 years’ experience in leading a team, preferably within the attractions or hospitality industry.
• Demonstrated experience in operations planning, deployment, and people management.

Specialized Skills:

• Experience managing mascots and stage performances is a strong advantage.
• Proficiency in handling multiple and complex projects simultaneously, with the ability to work collaboratively across different business units.

Interpersonal Skills:

• Strong communication and interpersonal skills, with the ability to engage and motivate a diverse team.
• Customer-oriented with a proven ability to resolve issues effectively and efficiently.

Personal Attributes:

• Dynamic, self-starter with the flexibility to adapt to a fast-paced environment.
• A proactive and solutions-driven mindset with the ability to manage unforeseen challenges.
• Willingness to work weekends, holidays, and irregular hours as required by the nature of the business.