Total 30,476 Manager stakeholder management manager job vacancies in Singapore

Main Responsibilities

During Major Incident

• End to end ownership of the Major Incident with the aim to minimize the time to restore.
• Coordination with all support engineers involved in the troubleshooting with the possibility to involve other support groups.
• Ensure a systematic process is followed for all Major Incidents from opening to closure.
• Assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.
• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.
• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.
• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)
• Activate and manage the Incident WAR Room

Regular Operations (no Major Incident)

• Coordinate the write up of the Incident Report, collecting inputs from all parties and ensuring high quality of the final document
• Organize Post-Incident Meeting to share / brainstorm on actions and suggestions to avoid similar incidents in the future or shorten resolution time. This involves writing and publishing organizational Incident Report which details organizational issues experienced during resolution and suggest improvements to speed up the team reactivity.
• Ensure consistency of the incident documentation / references across all systems
• Report KPI and analysis to senior management on key inputs linked to Major Incidents content and trends
• Write and publish the organizational Post-Mortem of Incident which details organizational issues experienced during resolution and suggested improvement areas to improve team interaction and fluidity
• Provide Consolidated Reports (Based on KPIs) for various committees.
• Ensure Procedures and Documentation is up-to-date (Diagrams, checklist etc.)
• Maintain the escalation tree (internal and with third parties)
• Share and promote best practices and lessons learnt on Major Incident management to internal stakeholders (support teams, management)
• Report to Operational Manager on the efficiency of the Major Incident Management process
• Act as Process manager ensuring that the Incident Management process is applied in a systematic and consistent manner by leveraging on lessons learnt.

Job Requirements:

• Leadership with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels
• Client Oriented with Strong Relationship management with experience in IT Support and service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure
• This role requires French speaker who can read and write in French along with a very good French conversational skills due to the interactions with French speaking stakeholders. This role requires immediate, and accurate respond to the French speaking stakeholders and teammates in France. Best to have a French language proficiency of A1-A2
• Infrastructure or Application support hands on experience of 4-6 years is mandatory
• Minimum 8 years of overall IT experience
• Crisis Management
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Having knowledge about monitoring tools and scheduling jobs would be plus
• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)
• Technologies and/or Applications background with ability to grasp impact and interdependencies
• Willing to work in a shift (between 8:30 am - 1 am SGT) and on-call (rotation) during weekends

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Mon to Fri 8.30am - 6pm

Funeral Operations Manager

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment, to identify opportunities for the SMU community, focusing on forging partnerships with universities in Asia and in particular China.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.
• Staff and support SMU principals' participation in international forums and networks, including the drafting of speeches/keynote addresses and discussion pointers, as well as publicly available information.
• Project lead in the Office's communications initiatives.

• Minimum Bachelor's degree in International Relations, Communications, International Marketing or other global-oriented fields of study.
• Minimum eight years work experience in international work with proven high-competency and achievements in partnership development and management work, as well as cross-cultural projects.
• Keen understanding of, and experience working in Asia, in particular China.
• A strategic and analytical thinker.
• High level of written and oral communication skills, who enjoys writing, as well as editing work.
• Is meticulous, with an eye for detail and a keen appreciation of good documentation.
• Able to manage multiple, competing tasks, and meet tight deadlines with a high-level of accuracy.
• A good combination of high intelligence, emotional and cultural quotients.
• Enjoys engaging and working with people, a good team player.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Duration: 1-2 yr contract
Salary: Up to $5K
Location: East

Job Scope:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Job Requirements:

• Min. degree in Business Administration, Operations Management, or a related field.
• Min. 4-5 years relevant experience in operation management with min. 2 years in a supervisory role

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Recruitment - Real Estate Investment/Management Company : Project Manager/Senior Manager/Project Director

Duty:

• Leads the project team, develops the project schedule, and directs the on-site construction

• Study project drawings, contracts and technical requirements, propose drawing optimization, budget control, and conduct on-site quality management

• Collaborate with engineers, architects, and other staff

• Selects subcontractors and delegates their duties

• Responsible for any delays, emergencies and issues that may arise

• Ensure safety and building codes as well as legal requirements

• Reports project schedule and budget to management

• Prepares budgets and cost estimates

Request:

• Degree in Civil Engineer or equivalent related field

• At least 10 years of working experience in a related field

• Good interpersonal, communication and presentation skills

• Communication skills to give clear commands and handle complex information

• Time management skills are required

• SPR, which stands for Singapore Citizen

• Bilingual in Chinese and English, Japanese is a plus

• Experience in high-end villa projects, especially familiar with construction, decoration, furniture and other procurement links

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

• Hire and train staff
• Keep track of inventory and place orders with suppliers accordingly
• Manage customer complaints
• Create schedules for staff
• Make sure all health and safety regulations are followed at all times
• Monitor the restaurant’s sales
• Develop and follow a budget to maximize restaurant profits
• Develop or contribute to marketing plans to promote the establishment

Role:

Marketing Manager (Jewelry / Sales)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.)
• Degree in Sales & Marketing, Business Administration or related field. + Min. 5+ year working experience in the retail luxury industry, preferable in jewelry field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills. + Willing to travel
• Career Progression Opportunities

Job Responsible:
Sales:
Developing & Implementing Sales Strategies to achieve company revenue targets
Lead and manage the sales team, providing coaching, training and support.
Responsible for providing quality service to customer & developing a good relationship with customer

Marketing:
Developing & Implementing Marketing Plan
Manage all marketing channels, including digital marketing, content marketing, social media, email marketing and public relations.
Manage company’s website and online presence

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Work Location: near Sixth Ave MRT Stn

Responsibilities:

1. Develop and implement marketing strategies to enhance brand awareness and market share for the restaurant business.
2. Drive both online and offline traffic by utilizing multi-channel platforms (e.g., social media, search engines, short video platforms).
3. Stay updated on the requirements and rules of major media platforms, and optimize campaign performance to improve conversion rates.
4. Plan and execute brand campaigns and activities to strengthen customer engagement and loyalty.
5. Analyze market trends, user data, and competitor activities to provide actionable insights and adjust strategies accordingly.
6. Manage the marketing team and coordinate internal resources to ensure smooth execution of projects.

Requirements:

1. Bachelor’s degree or above in Marketing, Advertising, Communications, or related fields preferred.
2. At least 3 years of marketing experience, with prior experience in the F&B industry highly desirable.
3. Strong knowledge of media platforms (e.g., Facebook, Instagram, TikTok, Xiaohongshu) and expertise in traffic management and media buying.
4. Proficiency in brand building and marketing operations, with a proven ability to independently plan and execute campaigns.
5. Excellent analytical skills with the ability to derive insights from data and adjust strategies accordingly.
6. Strong communication and coordination skills, with the ability to lead a team to achieve targets.

Manager, Artificial Intelligence of Investments

Job Responsibilities

• Be part of the AIOI team as we explore and develop new AI/ML-driven investment strategies and models
• Develop and test new Machine Learning financial models for new and existing fund products
• Maintain, analyse, tune, and report on existing models used by the AIOI team
• Support the team with trade execution and investment implementation
• Mentor and guide junior team members on development and testing of new models
• Undertake risk and performance analysis of Machine Learning Model’s portfolio output
• Explore new data sets / sources to develop differentiated alpha strategies

Job Requirements

• Relevant university degree – preferably in Data Science, Computer Science or Quantitative Finance disciplines. Additional courses or work experience in these fields will also be considered
• Comfortable coding in Python / SQL
• Keen to pursue a career in ML & Finance, working on projects where you apply your skills into real life applications
• Familiarity with commonly used Machine Learning libraries and financial datasets will be helpful, but can be picked up on the job
• 5 - 7 years of relevant working experience
• Good follow up skills and able to multi-task, meticulous and able to deliver under pressure
• Good communication skills and teamwork
• Fast learner with the ability to think out of the box and provide solutions
• Understanding of economics and finance is helpful but not essential and can be picked up on the job

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Job Highlights

✅ 5 days Flexible

✅ Career Progression

✅ Good Benefits

Job Description

• Develop and implement strategies to increase market share in existing and new markets.
• Conduct market research and competitor analysis to identify opportunities.
• Build and maintain relationships with new and existing clients.
• Participate in industry events to network and generate leads.
• Prepare proposals and participate in tender submissions.
• Create marketing collaterals, including brochures and presentation decks.
• Understand client needs and recommend tailored solutions.
• Monitor and mitigate potential business risks.
• Perform other ad-hoc duties as assigned.

Requirements

• 2-4 years of proven sales/tele-sales experience in the MICE industry.
• Self-motivated, sales-driven, and able to work independently or in a team.
• Experience in B2B solutions-based sales with a hunter mentality.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Responsibilities:

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management

Job Requirements:

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Good communicator, personality and able to work independently
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

• Position Title: Assistant Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Descriptions

• Supports pre-registration activities including referral/authorization, insurance and demographics verification, patient financial liability estimation and financial counseling on behalf of both hospital and physician practice internal clients.
• Provides a positive, rewarding and service oriented work environment, leading and supporting high quality patient centered service, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals through a centralized support structure.
• Contributes leadership and expertise to support ongoing development of key performance indicators consistent with industry standards and meaningful to the interest of practice, hospital, finance and revenue cycle team members using quality data governance and data collection principles.
• Communicates daily with practice leadership, direct reports, physicians and executive leaders in addition to ongoing goal-oriented messaging with team members.
• Participates with and presents to leadership teams with audiences at times exceeding 100 system representatives. Reports directly to Director

Significant Responsibilities:

• Ensures that a compassionate people-focused perspective is included in all business decisions and that there is an understanding of decision implications.
• Proactively helps to manage the workforce, supporting direct reports that include Managers, Supervisors and Team Leaders.
• Challenges all levels of leadership when appropriate using knowledge of the workforce population and regulations.
• Anticipates conflicts, plans accordingly and persists in spite of resistance.
• Monitors and implements support to new and expanded health care service volumes and performance improvement initiatives in partnership with other organizations
• Enhances the success of access and revenue cycle projects by thoroughly understanding and articulating the benefits of initiatives to leadership and staff, and employing effective change management strategies.
• Actively contributes expertise to organization-wide financial stewardship and patient transparency efforts.
• Develops, defines and leads projects supporting growth of consistent, centralized and remote-worker models of pre-registration, referral/authorization and scheduling activities on behalf of entire service area and in coordination with both physician practice and hospital stakeholders.
• Uses systems thinking to recognize issues, synthesize, analyze, problem solve, evaluate, and participate in decision-making and formulate breakthrough strategies and business plans for improvement and growth.
• Provides business resource plans including analyzing and planning for resourcing, defining resource requirements and the management of individual performance and rewards recommendations.

Requirements

• Min Degree in any field
• Min of 3-5 years of experience in a healthcare setting
• Relevant experience will be an advantage
• Excellent communication skills is a must
• Good management skills of team

Interested candidates please send a copy of your resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

1. Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
2. Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
3. Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
4. Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
5. Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
6. Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
7. Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
8. Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

Requirements

• Possess Bachelor's Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect) would be an advantage
• Min 3 years relevant experience with using Cloud Service Providers, preferable with AWS experiences.
• Infrastructure as Code. (e.g. Terraform, Cloud Formation)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

* This is a 2 years contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Seeking an experienced professional specializing in Air Conditioning and Mechanical Ventilation (ACMV) systems, with a strong background in managing tenders and leading technical teams. The ideal candidate should possess substantial technical expertise and tender management experience, gained through prior roles in specialist companies focused on ACMV construction.

Key Responsibilities:

• Lead the preparation and submission of ACMV tenders, including reviewing technical specifications, cost estimates, and project timelines.
• Take charge of all M&E QS-related matters, overseeing processes from tender to pre-contract and post-contract administration.
• Prepare tender clarifications, liaise with consultants, attend site visits, and conduct tender briefings/meetings.
• Interpret technical specifications, review tender drawings, and address any discrepancies or compliance issues.
• Conduct detailed technical evaluations of tender documents to ensure alignment with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop effective mitigation strategies.
• Plan and execute tender team activities to achieve key performance indicators (KPIs).
• Propose value engineering solutions for ACMV and MEP works where necessary.
• Assist with presentation slides, technical write-ups for tender submissions, and represent the team at tender interviews.
• Collaborate on project planning, including scope of work, manpower allocation, program schedules, and risk assessments.
• Evaluate quotations from sub-contractors/suppliers in accordance with tender requirements.
• Provide technical guidance and expertise to support decision-making processes.

Qualifications & Requirements:

• Degree or Diploma in Mechanical Engineering, Building Services, or a related field.
• At least 8-10 years of relevant experience in Mechanical/ACMV services.
• Strong knowledge of ACMV and M&E works, including design and build tenders.
• Familiarity with statutory compliance and planning regulations.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project planning tools (e.g., Microsoft Project).
• Excellent communication, coordination, and stakeholder management skills.
• A self-motivated, confident individual with a collaborative mindset.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Position Summary

As the Affordability Programs Assistant Manager, Mobile Experience Business, you will be responsible for supporting the growth of Samsung’s Smartphones, Tablets, Wearables, and Mobile Accessories businesses across the Southeast Asia and Oceania region.

Samsung’s Southeast Asia and Oceania Regional Headquarters manages 8 subsidiaries that represent billions in annual sales. From our flagship smartphones to our wearables, Samsung consistently delivers cutting-edge innovation to delight and inspire consumers across the region.

Affordability platforms and programs are increasingly important to mobile consumers and consumer financing has been a critical area to address these needs.

As the Affordability Programs Assistant Manager for the Mobile Experience business, you will work closely with subsidiary teams and external partners to manage Samsung’s efforts to build consumer affordability platforms and programs to support business growth across the region.

This will include facilitating partnership proposals, project managing IT platform integration, and guiding go-to-market launch strategy.

Roles & Responsibilities

· Regional project management of Samsung’s internal financing platform, including:

- platform enhancement and IT development;

- retail rollout and execution across diverse retail channels (online and offline);

- commercial offer structuring and refinement;

- managing technical and financial performance against key metrics

· Collaborating internally with cross-functional regional teams and local subsidiaries to enhance and manage platform performance in focus markets

· Guiding go-to-market strategy, launch preparations, and program launch in new markets as needed

· Facilitating new finance partner recruitment, proposals, selection, and negotiations

· Supporting ongoing competitive landscape analysis, and monitoring local industry and regulatory trends

· Overseeing project budget and coordinating subsidiary program investments

· Supporting development of program enhancements, such as new products and service integrations (e.g. tablets, wearables, trade-ins)

· Monitoring and reporting on program-specific progress, performance, and overall achievement against business KPIs

· Providing regular progress reports to RHQ and HQ leadership

· Support regional marketing programs and PR as needed

Requirements

· 5-7 years of project management experience in a B2C business, ideally in a regional role

· Expertise in consumer financing / micro-financing preferred (e.g. BNPL or microfinancing programs); fintech and consumer banking experience also relevant

· Solid understanding of microfinancing programs, loan products and solutions, and corresponding financing partner commercial structures

· Strong project management capabilities are required

· Experience in working closely with internal cross-functional teams and external partners (role will involve working with business teams, financiers, and technical teams)

· Experience coordinating product launches and go-to-market programs is ideal

· Experience working in Southeast Asia markets preferred

· Team player with good stakeholder management and collaborative approach

· Result-oriented and resourceful with the ability to work in a fast-paced environment

· Good communication skills, both written and verbal

· Proficient in MS Excel analysis, including pivot tables

Roles and Responsibilities

• Be part of the development core for one of the 6 pillars in the Digital Transformation Development team
• Produce initial development ideas, perform PoC and deploy the product in GCP under Agile framework
• Maintain and propose new ideas to enhance team practice in product development, including GitHub/Jira/Confluence usage
• Assist in creating data mart from data warehouse in GCP environment whenever necessary
• Set up ETL job and maintain data accuracy with good knowledge of data structure/data latency whenever necessary
• Nurture and provide guidance to junior staff members in the team, building up a solid support force for data science-related product development
• Keep track of latest development of projects and provide timely reporting to the management and comprehensive review/planning on a regular basis
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Bachelor or above in Data Science, Analytics,Mathematics
• Minimum 4 years' experience in SaaS product development preferred; shipping knowledge would be advantageous
• Excellent communication skills, with the ability to present complex analysis to a non-technical audience
• Proficiency in Python/SQL, as well as Cloud platforms (GCP preferred)/ Google Suite (Apps Script is a plus)/ GitHub/Jira/Scrum framework
• Good knowledge of data engineering that covers data governance, database architectures and data pipelines
• Good knowledge of mathematics/statistics/computer science/machine learning
• Strong problem solving and risk analysis skills to analyse internal system data, as well as the forecast system background data
• Ability to review complex information, perform comparative analysis, and make recommendations based on findings
• Ability to perform BI analytics to present insightful messages with follow-up actions
• Highly self-motivated and able to work independently
• Experience in MLDevOps on Cloud is a plus

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What you’ll do

• Manage clinical quality reporting staff through end-to-end clinical quality data ingestion/exchange, storage/maintenance, security, project management, strategic planning, reporting, and analyses.
• Oversee quality and integrity of processes, data, and systems by serving as a subject matter expert on health information technology systems.
• Develop, maintain, and govern an accurate and complete directory of available clinical quality data, resources, reports, dashboards, and analyses.
• Collaborate across the organization to monitor and maintain the plan’s compliance with MOH standards and alternative payment model contractual arrangements.
• Develop and maintain strong collaborative relationships with providers, MOH, health information networks, vendors, and internal population health stakeholders to ensure health data is accurate and complete and outcomes are met related to quality.
• Responsible for team that conducts in-depth analyses to identify gaps in care across all lines of business to assist care coordinators in provider and member outreach for quality improvement.
• Collaborate with auditor, vendors, senior management, ITS, quality management, and other relevant stakeholders to plan for and ensure timely availability of data needed for audits, reports, applications, organizational metrics, and planning.
• Oversee training, processes, and access related to patient records, supplemental data, measures, supporting applications, and educational materials.
• Provide continuous monitoring and goal setting for clinical quality measures and supplemental data to assist in population health initiatives and improved quality metric performance.
• Participate in regular quality meetings with organizational leadership to evaluate metrics and identify and remove barriers to improving quality metrics across all lines of business.

What you need

• Min Bachelor’s degree with major in health informatics, health administration, public health, business administration or related field.
• Requires proven leadership skills and experience.

Bonus if you have

• Post-graduate degree in health informatics, health administration, public health, public administration, or related field.
• Previous project management experience.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Assist in planning and conducting internal audits to assess the effectiveness of risk management, control, and governance processes. Ensure audits are completed on time and within budget.
• Ensure compliance with relevant laws, regulations, and internal policies. Monitor the implementation of corrective actions in response to audit findings.
• Support the identification, assessment, and prioritization of risks within the organization.
• Develop clear and concise audit reports detailing observations, risks, and recommended improvements.

Requirements :

• Diploma in Business Administration or equivalent
• At least 2 years of experience in internal audit, risk management, or compliance.
• Critical thinking and decision-making abilities.
• Strong attention to detail and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996