Total 8 Manager support advisor job vacancies in woodlands tuas north west

Responsibilities:

• Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes.

• Advise customers on vehicle maintenance, repair needs, and service intervals.

• Conduct test drives with customers to identify additional vehicle issues if necessary.

• Accurately document customer concerns and vehicle details on job cards.

• Provide clear service quotes and estimated time for completion.

• Inspect vehicles after repairs and ensure issues are resolved before handover.

• Manage vehicle check-in and check-out processes efficiently.

• Monitor service progress and keep customers informed.

• Coordinate with internal departments to resolve post-repair issues.

• Handle administrative tasks such as cost estimates, billing, and job card closures.

• Follow up with customers to ensure satisfaction with the services provided.

Requirements:

• Nitec/Diploma/Degree in Engineering, preferably in automotive-related fields.

• Minimum 2 years of experience as a Service Advisor or in a similar customer service role within the automotive industry.

• Strong ability to detect basic vehicle faults and issues.

• Valid Singapore Class 3 Driving License.

• Excellent communication and interpersonal skills.

• Proficient in using computer systems to manage customer information and service orders.

What We Offer:

• Competitive salary package.

• Opportunities for career development and growth.

• A supportive and collaborative work environment.

Location: Woodlands @ MEGA

Working Hours: Monday - Friday 10am - 7pm / Saturday 10am - 3pm

• min 5 years experience in the baking industry
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients in baking
• good working knowledge of bread and cake production
• excellent computer skills in Microsoft Excel, Word and Power Point
• good command of written and spoken English
• able to travel overseas as and when required

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Job Responsibilities:

• Lead and inspire a team of dedicated non-nursing staff to deliver exceptional services across various service points.
• Oversee staff induction, orientation, and training programs to ensure team members are equipped with the necessary skills and knowledge for success.
• Take charge of recruitment and retention efforts to build a stable, skilled, and motivated workforce that meets organizational goals and customer expectations.
• Act as a key communication bridge between staff and management, ensuring timely information sharing, effective issue resolution, and actionable recommendations.
• Participate in committees and contribute to special projects, driving continuous improvement and operational excellence.

Requirements:

• Singaporean
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry.
• At least 2 years of experience in managing frontline staff.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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**We regret to inform that only shortlisted

Choo Tchi Seng

Registration Number: R1544906

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Reporting to the Assistant Plant General Manager, this position will drive the establishment and execution of plant business targets. The role encompasses leading as a Project Manager for the introduction of cutting-edge production technologies and managing plant challenges with strategic support from Japan Headquarters (HQ). This role will be instrumental in the commissioning and commercialisation of new production lines.

Responsibilities:

• Manage plant operations, technical, and laboratory-related issues essential for seamless plant operations
• Cultivate and enhance team members’ expertise and capabilities, driving the continuous implementation of the Plan-Do-Check-Act (PDCA) cycle across all departments
• Strategically manage the commissioning and commercialisation of new plant projects
• Responsible for defining project scopes, objectives, action plans and performance measuring criteria, and ensure the completion of project deliverables according to required standards and expectations
• Support design reviews and manage change processes for new plant initiatives
• Lead task forces and collaborate with HQ in Japan to overcome plant challenges
• Oversee comprehensive analysis, reporting, and follow-up on plant challenges and countermeasures
• Innovate and implement transformative work process enhancements
• Instill a culture of heightened safety awareness among all plant members
• Ensure flawless trial operations through rigorous preparation and execution oversight

Requirements:

• Bachelor’s degree in Chemical Engineering with 10 to 15 years relevant working experience in elastomer plant operations
• At least 5 years of working experience as a Process Engineer in an elastomer plant will be preferred
• R&D experience in elastomer production technology is advantageous
• Effective team player, strong leadership and communication skills
• Self-motivated, independent and resourceful
• Proficient in Microsoft Office applications
• Proficient in Japanese language as the role is required to collaborate closely with counterparts and understand the Company policies and standards from Japan HQ
• Willing to work in Jurong Island

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore is looking for Technical Support Manager to join our team.

This is a permanent opportunity, located at Jurong East, Singapore.

In this position, your work will focus on these responsibilities:

• Located in Singapore to cover Asia’s Customers issues (AUT & NAV) in ANCS
• Provide remote diagnosis of problems and definition of further steps to be taken to further isolate or remedy the problem, with appropriate communication to the customer and, if necessary, to other departments, where troubleshooting requires it
• Attend Field Service activities in Asian countries
• Perform root cause analysis of technical problems at ship and equipment level
• Independent clarification of complex service problems of the entire product range including preparation of a detailed solution proposal in cooperation with the product management
• Findings for special problem cases, if it is necessary, carry out of the required on-board repair, on board attendances for installation/commissioning/services
• Preparing for meetings Technical topics and analysis for order and service management
• Present Life Cycle Management meetings with customers
• Attend site survey and health check of customer installation on site
• Special tasks: participation on call on duty, surveys, trainer activities etc.
• Deep understanding of NACOS related automation system
• Training of team members in the Asia region.

To be successful in this role, we expect you to have:

• Diploma in Engineering and above
• Minimum of 20 years work experiences in similar position
• Experienced in PCS, MCS and PLC related platform for automation system
• Coding requirements : IEC and SLS coding
• Strong in Automation Technical Skill
• Experienced with independent hands-on personnel on ANCS products and Automation
• Good interpersonal skills with ability to work both independently and as part of a team

Please note that according to Wärtsilä policy, voluntary consent for a background check is required for candidates being considered for this position.

Why you and us?

We at Wärtsilä ANCS believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and cocreation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.