Total 487 support advisor job vacancies in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Financial Alliance is Singapore's largest, leading and award-winning Independent Financial Advisory Firm. We offer our individual and corporate clients a unique, unbiased and meaningful one-stop experience in financial advisory services. Our wide range of wealth management and financial planning solutions is second to none. Our entire team shares a pro-client outlook, and our corporate infrastructure is designed to reflect this.

We are currently expanding our high net worth client offering and are looking for established Priority Bankers/Private Bankers/Relationship Managers/Client Advisors/Investment Consultant/Product Specialists with an existing book of clients to join its Independent Asset Management unit. We are looking for independently minded bankers seeking to establish their own business outside of the banking environment while offering their clients the highest levels of service.

Requirements:

· At least 5 years of banking experience as either banker, investment consultant or product specialist and has an established network of individual HNW clientele (AI clients)

· Track record in asset development, asset growth and revenue generation

· Strong product knowledge in wealth management and able to effectively advise clients on investment portfolio

· Has high standards of professional integrity

· Understand clients’ background and drive the Know Your Customer due diligence as a first line of defence, to fulfil related compliance and internal requirements

Scope and responsibilities:

· Must obtain and maintain necessary MAS licenses and CPD requirements (CACS, RNF and MAS certification)

· Ensure that all transactions/activities affecting banking and customer interactions are undertaken within the regulatory/ legal boundaries and framework

· Ensure that the company's policies and procedures are adhered to

· Educate clients about investment options and potential risks when recommending investments

What We Offer:

· Platform with comprehensive solutions to meet clients’ different needs

· Competitive package

· Flexibility to balance work and life

Interested in the Job?

Interested applicants please email your resume to: [email protected]

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are looking for committed and passionate individuals who want to make a difference, with a positive attitude and strong work ethnics.

Job Description:

Fast track career path towards management

Comprehensive on-job training will be provided continuously for professional development and career advancement in Financial and Investment industry

Learn Digital Marketing, Advertising and Analytics skills, Content Marketing, Search Engine Optimisation, to stay relevant in the ever changing Digital World

Personal mentor-ship with various accomplished lifetime Million Dollar Round Table, Court of Table, Top of Table members to impart their valuable expertise

Requirements:

Minimum Education Criteria: Local Diploma or Bachelor's Degree

Management: 1 year (Preferred)

Sales: 1 year (Preferred)

Top reasons to join us:

Competitive remuneration package

All-expense paid travel opportunities yearly

Recognition for individual efforts

Dynamic and fun company culture

Maintain Work-Life Balance by having flexibility of managing your own time and schedule

Have a chat with us to find out if this career aligns with your goals and aspirations.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Access Control and Integrated Security will be advantageous;

Other Information:

· 5 days work week (9:00~18：00)；

· Work location: Bukit Batok;

· Attractive salary package + Incentive + Performance allowance;

· Position availability: Immediately;

· Whatsapp Chris (60122210121) for more info

. Email your resume: [email protected]

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Projects Portfolio Support

Job Requisition Number: JR24241

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

l The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

l We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

l Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

l Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

l Organize and track the pipeline, capturing data on readiness for approval and other relevant data

l Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

l Maintain and update GRCTO projects approval data and dashboard

l Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

l Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

l Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

l Organize the provision of the current pipeline decks for review by the GRCTO leadership

l Support the Pipeline education & training needs for the GRCTO teams

l Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

l Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

l Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

l Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

l Good sense of risk & issue management, and escalation management

l Able to produce structured and effective presentations

l Proficient in creating presentations using the Microsoft suite of software

l Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

l Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

l Excellent written and verbal communication skills

l Comfortable with engaging senior management.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role Overview:

We are looking for a Business Development (BD) and Student Support Coordinator who is passionate about international education and has a strong drive to identify and pursue growth opportunities for our organization. This role involves a combination of business development and student support responsibilities, making it ideal for someone who thrives in a dynamic environment.

Key Responsibilities:

Business Development:

• Identify and pursue growth opportunities for the organization, including expanding our partnerships and market presence.
• Negotiate contracts and partnerships with universities, service providers, and other relevant stakeholders.
• Identify and approach potential sponsors to secure financial or in-kind support for our events and programs.
• Provide regular updates and reports to sponsors, demonstrating the impact and value of their sponsorship.

Student and Visa Support:

• Serve as a primary point of contact for students during their study abroad program.
• Coordinate pre-departure orientations, assisting students with visa applications, travel arrangements, and accommodation in Singapore
• Provide on-site support to students, addressing any issues, emergencies, or cultural adjustment challenges.
• Facilitate regular check-ins and organize social events to foster a sense of community among study abroad students.
• Liaise with local partners, universities, and service providers to ensure students' needs are met.
• Provide emergency support and assistance to students during critical situations.
• Maintain communication channels with students, ensuring their safety and well-being are prioritized.
• Actively engage with parents regarding the progress and updates of students under 18 and offer our courses/ services
• Help students with payment-related matters, ensuring a smooth financial process.
• Collaborate closely with our partners in Singapore to streamline operations.
• daily oversee the administrative aspects of the student visa application process and ensure the service team is working within timeline
• Review visa application documents to ensure accuracy and completeness.
• Collaborate with educational institutions and relevant authorities to address visa-related inquiries and issues to ensure ensure comprehensive submissions.
• Provide support in resolving any visa-related challenges or issues faced by students.

Eligibility:

- Fast and detail-oriented individual with a proactive mindset.

- Possesses exceptional customer service skills and patience.

- Capable of working independently in Singapore.

- Able to be highly responsive on phone and provide on-ground office support.

Perks:

- Year-end bonus.

- Fully funded overseas trip at least once a year to Southeast Asia, Australia, or the UK.

- Work-from-home flexibility

Job Type: Full-time

Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: Hybrid remote in Singapore 018916

Expected Start Date: 01/04/2024

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages the senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead a fulfilling ageing journey. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

Responsibilities:

• Provide administrative support to the sales team which includes tender preparation, quotations and Coordinate deliveries
• Managing customer accounts, following up with customers for administrative purposes, and providing assistance for orders, account statuses, and other problems.
• Supporting sales team to provide excellent service to achieve client retention
• General administrative duties as assigned

Requirements:

• Minimum Nitec in any field
• Experience as a sales support specialist would be highly desirable
• Ability to develop and build relationships with distributors and partners.
• Self-starter, mature, independent, result drive with high level of uncompromising integrity.
• Good written and spoken communication skills in English

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Engaging with customers to address inquiries, concerns, and requests promptly and accurately. Providing information and assistance on quotations and operational matters in a timely manner to uphold excellent customer service standards
• Handling inquiries, preparing quotations, and facilitating shipment activations, including cross-trade shipments
• Coordinating with customers for their incoming, outgoing, and cross-trade shipments, ensuring smooth logistics operations.
• Completing all required documentation accurately and on time, maintaining meticulous records to support efficient logistics operations.
• Handling customer issues promptly and effectively, taking appropriate actions to prevent recurrence. Escalating complex issues to relevant stakeholders as needed.
• Ensuring accurate data entry and reporting, maintaining up-to-date records to support decision-making and performance analysis.

Requirements:

• Minimum of 2 years of relevant experience in a similar role.
• Good working attitude with a positive customer-centric mindset.
• Ability to work under pressure in a fast-paced environment, with a willingness to adapt to changing priorities.
• Basic experience in sea/air shipment procedures is desirable.
• Strong interpersonal and communication skills, with the ability to work collaboratively in a team environment.
• Capable of working independently with minimal supervision, demonstrating initiative and accountability.
• Willingness to commit to overtime when required to meet business needs.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Work closely with and render support to Relationship Managers
• Work closely with various departments to ensure a smooth process in delivering the necessary deliverables to vendors.
• Friendly approach in handling customers and vendors queries efficiently
• Liaise and maintain a good relationship with Vendors’ Sales and Admin throughout the sales process
• Provide general administrative support to the Vendor Financing Team

Requirements

• Ability to work with people across different departments in the Company and is a strong believer in customer service for both internal and external stakeholders
• Meticulous and takes initiative in problem resolution
• Possess a pleasant disposition and a team player

Job Highlights

• 5-days work week, Mon-Fri, 8.30 am to 5.30 pm
• No OT
• Training provided

Interested candidate who meets the essential prerequisites, please submit your resume and contact telephone number.

Job Description: As a High School Lecturer specializing in Media & Student Support Services, you'll have a multifaceted role that includes:

1. Delivering engaging and comprehensive lessons in media studies, covering topics such as journalism, film analysis, digital media production, and more.
2. Providing guidance and support to students in both academic and personal matters, fostering a positive learning environment conducive to student success.
3. Collaborating with colleagues to develop innovative and relevant curriculum materials, incorporating real-world examples and cutting-edge media technologies.
4. Serving as a mentor to students, offering academic advice, career guidance, and encouragement to help them reach their full potential.
5. Assessing student performance through assignments, exams, and projects, and providing constructive feedback to facilitate continuous improvement.
6. Demonstrating proficiency in video production techniques, including filming, editing, and post-production, to enhance teaching materials and student projects.
7. Overseeing media-related projects and student initiatives, ensuring deadlines are met, resources are utilized effectively, and objectives are achieved.

Requirements: To excel in this role, you should possess the following qualifications and skills:

1. Bachelor's or Master's degree in Media Studies, Communication, Education, or a related field. Teaching certification or experience is highly desirable.
2. In-depth knowledge of media theory, principles, and practices, with a passion for staying updated on industry trends and advancements.
3. Excellent communication and interpersonal skills, with the ability to connect with students from diverse backgrounds and effectively convey complex concepts.
4. A compassionate and empathetic approach to student support, with a genuine desire to help students overcome challenges and achieve their goals.
5. Strong organizational skills, with the ability to manage multiple tasks efficiently and meet deadlines in a fast-paced educational environment.
6. Proven ability to work collaboratively with colleagues, administrators, and other stakeholders to enhance the overall learning experience for students.
7. Proficiency in video production techniques, including filming, editing, and post-production software.
8. Experience in managing projects, coordinating resources, and ensuring project goals are achieved within established timelines.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Main roles:

● Ensure academic records are always updated via timely data maintenance.

● Administer examinations and manage assignment submissions.

● Be the main point of contact with lecturers on module results.

● Assist Academic Board with administrative duties such as sharing of class materials and the administration of module survey.

● Assist front counter duties and the attendance to student enquiries.

● Maintain proper records and filing of student requests and attendance. Supporting roles:

● Manage classroom facilities and setup for classes.

● Hosting both in-person and online classes at the school or on Zoom application.

● Assist lecturers in class preparation and in-class activities.

● Assist course registration or payment collection when needed.

● Conduct pre-counselling when required.

Candidate Outlook:

● Meticulous in managing data and details.

● Effective time management and comfortable with managing datelines.

● Exhibit excellent customer service and communication skills.

● Confident in managing adult learners and overseas students.

● Adaptive to rapid changes due to operation expansion.

General Information:

● Working location: City Hall

● Working hours: 5-days work week, mainly 1pm-10pm Monday to Friday May be required to work on 1 weekend each month, with off in-lieu provided.

Requirements:

● Diploma in any field with preferably min. 2 years of working experience.

● Working experience in academic affairs, customer service or the education industry will be an advantage.

● Proficient in Microsoft and Google applications.

● Fluency in English to liaise with English-speaking students.

Please note that only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies / IPCC Working Group II Technical Support Unit (CIS)
• Coordinate and oversee science-related aspects of the TSU.
• Manage the scientific support for the Working Group II activities and products during the Seventh Assessment cycle.
• Develop and manage processes for scoping, preparation, review, and completion of reports.
• Collaborate closely with Working Group II Co-Chairs and Bureau to shape and guide scientific aspects of assessments.
• Support the development of summary products such as the Summary for Policymakers and Technical Summary, as well as the Synthesis Report.
• Coordinate scientific contributions to Working Group II meetings and sessions.
• Supervise scientific staff in the Working Group II TSUs.
• Maintain communication and collaboration with Heads of Science from other TSUs.

• PhD in climate- or environmental-science related field, preferably in the following fields: climate change impacts, climate adaptation, environmental modelling, socio-economic system analysis; and at least 10 years of work experience in the abovementioned or related fields.
• Scientific publications in refereed journals.
• Experience leading a multi-cultural science team;
• working on international projects;
• scientific report writing and editing.
• Ability to develop, plan and execute complex multi-task workloads.
• Excellent communication and interpersonal skills and capability to interact with international science community.
• Proficient in oral and written English at an academic publication level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Experience working with UN processes, in particular the IPCC, would be an asset.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

As a Technical Support Executive, you will be responsible for collaborating with cross-functional teams to ensure operation of educational projects and e-learning platforms, managing LMS administration, supporting relevant software and hardware, and contributing to educational and creative objectives.

Key Responsibilities:

· Administration of Learning Management System, including tech support for learners, user management, course deployment, integrate contents (videos, activities, and interactive elements) into LMS.

· Provide first-level Tech and Admin support to staff and students, addressing issues related to hardware, software (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

· Perform regular maintenance and updates on systems, and develop documentation and user guides for systems, Website, LMS and other software.

Qualifications:

· Minimum qualification: Diploma from the Institute of Technical Education (ITE) or higher in Information Technology (or related field).

· Ability to manage multiple platforms and applications.

· Experience in Learning Management Systems, animation software and other educational software (e.g., EdTech tools).

· Good hands-on, problem-solving, and analytical skills.

· Ability to work independently, as part of a team, and with cross-functional teams.

· Ability to explain technical concepts to non-technical users.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026