Total 12,896 support advisor job vacancies in Singapore

Our client, a well-known company is looking for candidates for the position of Trade Support Officer.

Responsibilities:

• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Manager or Senior Manager from time to time.

Requirements:

• Independent with excellent teamwork;
• Meticulous with an attitude for figures and able to multi-task effectively;
• Highly motivated to learn/improve the skills in processing the international commodity trade;
• Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);
• Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);
• Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;
• Proficient in MS Office applications.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Job Highlights

• Oversea business trip Opportunity; On-job training provided
• Medical, Dental, Insurance Benefit; Good Learning Opportunity.
• Birthday Leave; Office near MRT Station; Performance Bonus

Job Description

Responsibilities:

• Handle FIT/GIT bookings
• Build and maintain long term relationships with airlines, overseas suppliers etc
• Coordinate with airlines and issuing of Air-Tickets
• Coordinate and confirm land and hotel arrangements
• Generate budget, invoices and exchange orders
• Support Product Executive/Manager in all ways
• Assisting in doing Sales kit

Requirements:

• Only for Singaporean
• 3 years of relevant experiences in Travel Industry with knowledge of Abacus - Ticketing
• Good knowledge of tour products and tour leading
• Strong Interpersonal and Communication skills
• Self-motivated and able to work independently
• Strong sense of initiative and teamwork
• Excellent communication skills in English and/or Mandarin - in order to liaise with Chinese speaking client

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

For the position, we are currently looking for a professional working for us on a contractor base and for a limited amount of hours per week (20 hours)

Tasks and Responsibilities

• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
• First and second level technical support – calls/tickets/user interaction
• Provide prompt responses to IT related questions from end-users
• Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
• Create, maintain, utilize knowledge articles
• Provide IT onboarding trainings to new starters
• Contribute to continuous improvement initiatives

• Language skills: fluent English, other languages are a plus
• 2+ years of experience in a similar role
• Strong problem solving/analytical abilities
• Excellent communication skills and customer orientation
• Attention to detail and ability to multi-task, handling multiple stakeholders
• Ability to prioritize and willingness to work self-sufficiently and well organized
• Team player and supportive personality
• Experience in regulated IT environments is a plus (e.g. GxP)
• All candidates must provide a Criminal record not older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

Contract Duration: Asap till end of March 2025, with possibility of extension

Location: Jurong West
Salary: Up to S$3,700

Reporting to: Academic Affairs Lead
Department: Student Life, Alumni, Outreach, and Communication (SLAOC) Team

Key Responsibilities

• Oversee logistics for events organized by NTU and the School of Social Sciences.
• Compose email communications to alumni regarding activities and events.
• Manage databases for Outreach and Alumni.
• Inform students about the Work-Study Scheme processes.
• Identify and source vendors and venues for corporate gifts, marketing materials, and sponsorships for Alumni Events and Student Clubs.
• Coordinate with vendors to arrange appointments, handle inquiries, and manage procurement and delivery of items.
• Maintain a comprehensive database of physical corporate giveaways for the Student Life, Outreach, and Alumni teams.
• Conduct general marketing activities, including creating electronic direct mail (EDM) using design software.
• Provide administrative support, including scheduling appointments, preparing correspondence, arranging courses, and processing payments related to Alumni and Student Life programs.

Requirements

• Bachelor’s degree with 2-3 years of relevant administrative experience, preferably with a background in digital marketing or event management. Diploma holders with relevant experience will also be considered.
• Familiarity with Sitefinity CMS and WordPress is preferred.
• General proficiency in tools such as Mailchimp, Brevo, Adobe Suite, and Canva is advantageous.
• Willingness to support beyond regular working hours and on weekends due to the nature of the work.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Location: Central

Position: Executive Secretary (C-Suite support/Japanese speaking) - CK (Job ID:19099)

Job Description

・Provide full secretarial support to the Chief Regional Officer (CRO) in Asia & Oceania Region/General Manager (GM) in his daily duties and affairs, in relation to managing the Branch Offices and subsidiaries in the Asia-Oceania region.
・Maintain and update CRO/GM’s calendar to ensure good time management on scheduling of meetings, conferences and any other business/personal appointments.
・Manage business travel support such as arrangement of flights and accommodation bookings, airport transfer, visa documentations and planning of travel itinerary in accordance business meetings schedule etc.
・Manage the accounting documentations for the Executive Management but not limited to, handling payment processing, expense calculation, preparing payment disbursements via the accounting system and record keeping of payment/receipt transactions.
・Provide administrative and logistics support such as arrangement of transportation, accommodation, restaurant or office meeting room booking etc. for regional internal and external business functions/events.
・Support to receive guests and arrange for business lunches/dinners or any other related logistics matters.
・Maintain good relationship with internal/external stakeholders at all levels for effective communications; including closely liaise with company drivers to coordinate for Management’s daily transportation matters.
・Manage department assets and office miscellaneous items for the Management’s Office.
・Maintenance of CRO/GM’s residence, including managing possible faults within the residential
premise such as changing of worn-out lightings or water leakages etc., as well as communicate regularly with the domestic helper.
・Provide support to maintain the administrative documentations system for the Management such as record keeping of confidential/important documents etc., handle any sensitive and confidential information with utmost professionalism and discretion.

Job Requirement

・Minimum Bachelor’s Degree in Business Administration or equivalent
・Minimum 5 years of working experience in secretarial/Executive Assistant role to the Executive Management
・High proficiency in business level Japanese language to speak, read and write to communicate effectively through phone calls, emails and/or meetings with the head offices in Tokyo, as well as both local and expatriate staff in the branch offices and subsidiary companies.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Executive Secretary (C-Suite support/Japanese speaking) - CK (Job ID:19099) ".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Job Details:
- Duration:18 Oct - 13 Dec 2024
- Working hours: Mon-Fri 8.30am to 5.30pm (with 1 hour unpaid break)
- Location: Clementi
- Salary: $13.80/hr

Responsibilities:
- To process Event Support Services forms using systems
- Liaise with users on event logistics requirements for the events
- Coordinate with relevant departments on the support services required for the event
- Other adhoc duties assigned

Requirements:
- At least one year of working experience with good communication skills
- Proficient in Excel; experience with CMIS or similar booking systems is a bonus

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/9483

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

• Working Location: Jurong or Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700 - $3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Opportunity

• Adecco is partnering with a leading bank to look for Admin Support Staff ( Private Banking | KYC | Up to 4.5k)
• Starts off as a 6 months contract

Principle Responsibilities

• Supporting bespoke team trust managers in day to day administration
• Assisting in KYC for bespoke team structures (e.g. screenings, periodic reviews, collation of documents)
• Assisting with completion of documents & forms
• Assisting with the BMS team for screenings, periodic reviews and new onboarding
• Liaising with Ops Team for sending, completion and scanning of documents
• Assist in any ad-hoc tasks or assignment

Profile/Qualifications

• Bachelor's degree in Banking, Finance or Accountancy.
• Good Excel, Words, Accounting
• Experience in KYC and Private Trust will be a plus

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Duration: 1 year contract

Location: One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3600

Job Scope:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.
• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.
• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.
• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.
• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.
• Perform additional tasks as required.

Job Requirement:

• Min. Diploma in any field
• Min. 2years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Compensation:

SGD 3950 (Fixed) + RSUs

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Embark on a Career That Impacts Lives

Doesn't matter if you are fresh to the industry, seeking a dynamic role in a fast-growing field or already in the Financial Advisory industry? Join as a Financial Advisor, where flexibility, entrepreneurial spirit, and unlimited earning potential converge.

All we need is your energy and we will sculpt you into a success, not just using old methods, but also innovative methodologies. #WorkSmartNotHard

Fresh graduates are welcome too!

Key Responsibilities:

• Assess and craft financial strategies to meet clients' goals.
• Guide clients on retirement, education, and investment planning.
• Client Relationship Management.
• Interpret financial summaries and projections.
• Grow and maintain a strong client base.

Benefits & Rewards:

• Sign-On Bonus: S$500 upon career kick-off.
• Tailored Training: Gain essential certifications and skills with ongoing support.
• Funding Programme: Corporate financing for the first 24 months of your career.
• Attractive Rewards: Incentive trips and a 'work hard, play hard' ethos.
• Flexible Income Structure: Uncapped earnings through commissions, incentives, and bonuses.
• Entrepreneurial Experience: Learn to grow your own business.
• Mentorship: Guided by successful mentors, who have strong teamwork and responsible ethos. #NoManLeftBehind

Qualifications:

• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Degree in any field, as per MAS requirements.
• Results-driven, motivated by performance rewards.
• Strong interpersonal skills with a passion for financial empowerment.
• Ideal for Career-Switchers / Fresh Entry / Less Than 2 Years of Experience within Financial Advisory Industry.

Join us to build a fulfilling career and make a meaningful impact. Apply now and start shaping your future!

CIB Human Resources Business Advisor, Associate

The Human Resources (HR) Business Advisor role sits within the firm wide HR Business Advisor organization – a Center of Excellence/Shared Service construct. The HR Business Advisor’s responsibility is to work with managers at varying levels of the organization to execute strategic priorities set by senior leaders. They provide support to senior HR Business Advisors and senior managers on core HR activities. They help senior managers engage with others in HR and with specialists to bring resolution to their HR-related matters.

As the HR Business Advisor, you will work closely with and provide strategic HR advisory and support to clients within the Corporate & Investment Bank (CIB). You are a strong HR professional who thrives in a demanding, fast paced global environment. You are able to operate effectively within a highly matrixed organization and be able to leverage resources from multiple areas to deliver results. You will support and deliver on solutions based on business priorities and organizational analysis whilst coordinating the implementation of HR policies, programs and services.

Job responsibilities

• Work with Senior HRBA to consult with, provide advice and recommendations on a full spectrum of HR activities, i.e. organizational design, people management, employee relations, compensation, staffing, performance management, career and talent management, employee counselling, HR policies & procedures, learning & development. Facilitate and design collaborative solutions on emerging people matters

• Provide creative and pragmatic advice/ guidance to support business stakeholders to effectively manage and resolve human capital issues whilst ensuring all actions conform to regulatory/ legislative; best practice and corporate policies. Ensure appropriate controls are in place and managed effectively for all critical HR processes

• Partner with HRBA and business stakeholders to drive transformation and change by communicating and advocating meaningful value proposition to business, develop people agenda initiatives in alignment with business priorities, aid and track progress

• Co-ordinate talent management programs: identify future leaders, succession plans, promotion candidates, competency gaps, mobility opportunities and diverse talent

• Provide advice on Employee Relations related matters, and recommend solutions in a timely fashion following established guidelines. Support and coach managers on matters including flexible working arrangements, absence and sickness, grievances, disciplinary issues and redundancies in partnership with appropriate specialist groups both locally and regionally, stay current on best practices

• Co-ordinate the compensation process including maintaining data integrity, analysing and auditing data, educating managers on the firm's compensation philosophy and year end communications, and coaching managers in making fair, robust and well differentiated decisions around employee pay

• Work with management information systems (MIS) and reporting to understand trends and outliers, and facilitate fact based, metrics driven client decisions. Partner with HR colleagues of all levels to drive efficiencies and leverage best practices. Provide project management support for HR-related initiatives being implemented within LOBs and provide support cross-LOB and large-scale initiatives

Required qualifications, capabilities, and skills

• Minimum 5 years of overall HR experience

• Experience within the Banking environment is required

• Minimum of a bachelors degree or equivalent

• Ability to navigate a global matrix organization and partner on issues across HR and the business. Must be able to work collaboratively and to develop and promote strong, positive working relationships

• Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast-paced environment. Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause

• Strong analytical, consulting, quantitative and technical skills that enable individual to leverage data to create HR strategies that support and drive business results. Project management abilities including execution skills and end to end process improvement. Technically proficient in MS Office Suite – including Excel and PowerPoint

• Ability to communicate professionally and effectively, at all levels of the business;

Preferred qualifications, capabilities, and skills:

• Strong influencing capability to promote and sell ideas to drive change;

• Resilience in a constantly changing environment;

• Strong generalist knowledge of human resources processes, principles, concepts and methodology in a business setting, across goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development

• Able to manage multiple projects, understand the business and execute efficiently.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=6246dc28e86bd2ebc7d3d282f653447f

We are looking for an L1 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L2 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.
• Work is arranged in a 12-hour shift following a rotating 3-2-2-3 schedule.

Job Requirements:

• Singaporean only.
• Willing to work on rotating shifts including weekends and public holidays.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience in supporting fintech related software applications will be an added advantage.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities

• To provide IT service support and assist lecturers, in the preparation and delivery of full-time and part-time academic modules
• software and hardware setup and testing of practical lessons, troubleshooting and any other ad-hoc duties during and after office hours in the laboratories.
• Managing and monitoring both physical and virtual systems and infrastructure.
• Installing, configuring, testing, and maintaining operating systems, application software and system management tool, ensure the highest levels of systems and infrastructure availability.

Requirements

• Experience in Management of Data Centre and Virtualization of servers.
• Experience in configuration and implementation on various Operating Systems.
• Skills in troubleshooting hardware, software, and networking issues in a lab environment.
• Ability to set up, configure, and maintain IT related lab environments, including installation of tools, operating systems, and devices.
• Management of Network services operating in Windows Active Directory environment.
• Ability to utilise industry tool on any modern DevOps and Infrastructure for administration and automation needed on Cloud platform.
• Familiarity with cybersecurity tools such as vulnerability scanners, endpoint security tools and penetration testing tools
• Good knowledge of DevOps and cloud technologies; and hands-on experience with cloud infrastructural services.
• ITIL-based Helpdesk services operation.
• Industry certifications such as CCNA, VMware, Microsoft Azure / AWS, GitHub/GitLab, Docker, UiPath, Tableau, and Palo Alto will be advantageous.
• BizSafe Level 2 Certifications.
• Occupational First Aider.
• 
  

• Provide first-line support for client queries and Client contracts, escalating complex issues to the procurement manager

• Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects

• Manage the life cycle of support tickets from creation to closure, ensuring timely resolution and appropriate escalation when required.

• Generate and analyse dashboard reports on key performance indicators, providing insights to management on trends and areas for improvement

• Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information

• Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers

• Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operations

• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Client.

• Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Client procurement regulations

• Other admin and support activities required from time to time.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsbility:

• Developing in-depth product knowledge in software and hardware, data analysis, flow cell chemistry and library prep kits
• Providing 2nd-line technical support in resolving issues
• Handling customer feedbacks, analyzing issues, prioritizing their resolution by Product Management
• Rolling-out solutions to the wider technical support teams
• Reviewing customer-facing documentation for clarity and accuracy
• Preparing the support team for the launch of new product

Requirements:

• A PhD degree in a relevant field like Molecular Biology, Genetics, Life Sciences etc..
• 3+ years commercial exporuse in the biotech/biomedical industry
• Prior experience in a field or office-based technical support role
• Prior experience in handling product complaints, doing risk assessments, collecting product feedback; and working with teams like Product Management, Product Development, Quality Assurance etc
• A background of lab experience with knowledge and understanding of genetics, molecular biology, cell biology and related fields. In addition, theoretical knowledge and experience of novel experimental design, sample preparation methodologies, data analysis and biological phenomena interpretation. We would be looking for knowledge and experience on NGS platforms along with experience in presenting, teaching or training other scientists!
• We expect technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge. Proficiency with data visualization and analysis techniques is desirable but not essential!
• Prior experience in developing and improving processes for product usage and support is desirable, as is an understanding/experience of handling product complaints and managing product quality.
• You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be an excellent troubleshooter and able to manage different priorities.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Only shortlisted candidates will be notifie

• Oversee the in-house IT flow, ensuring high levels of staff satisfaction through timely and effective support
• Assist with helpdesk support tasks
• Coordinate, plan, and oversee IT-related activities and service delivery to ensure seamless operation and alignment with organizational goals.
• Ensure effective project and change management to deliver solutions that meet technical, functional, performance, and business requirements.
• Collaborate with internal teams and vendors to propose comprehensive technical solutions and key performance indicators (KPIs), ensuring vendors meet contractual obligations for successful project delivery.
• Maintain compliance with established enterprise technology practices and project management standards, ensuring quality and consistency.
• Track key project milestones and adjust project plans and resources as necessary to meet team objectives and deadlines.
• Oversee IT assets, inventory, and documentation to ensure accurate records and efficient operations.
• Facilitate communication across all enterprise areas that affect project scope, budget, risks, and resources, promoting transparency and coordination.
• Manage IT procurement processes, including obtaining quotations, entering procurement details into systems, and ensuring efficient procurement workflows.
• Prepare, consolidate, and review reports and documentation to support project tracking, decision-making, and continuous improvement.
• Perform additional tasks as assigned by management to support overall IT and project operations.


Requirements
• Bachelor’s degree in computer science or IT
• Minimum 8 years of working experiences in IT service delivery or related
• Experience with Microsoft products
• Demonstrated knowledge in Networking, System Administration, cloud-based infrastructure and Cyber Security is a plus
• Knowledge in IT auditing is an advantage
• Team player who can work independently and work well under pressure
• Resourceful, self-motivated, proactive, organized and adaptable to fast changes
• Good communication skills and able to prioritize tasks effectively

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with over 1,400 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women’s network. Our core values are Excellence, Integrity, Partnership and Inclusivity.

What will you be doing?

We have an exciting opportunity for a friendly, enthusiastic problem-solver who loves to help people to join our team in our growing Singapore office. Reporting to the Head of IT, you will be the first point of contact for all IT Helpdesk enquiries by resolving first and second-level issues. You will be responsible for effectively and efficiently managing the enquiries to resolution. No two days will ever be the same as you provide exceptional service to all internal stakeholders across Asia. Your responsibilities will include, but are not limited to:

• Acting as the main point of contact for all internal IT questions – providing support to all employees and troubleshooting any issues with their IT systems.
• Completing hardware and software setup and delivery for employees – including equipment for new starters, providing tech support for meeting rooms and assisting with connection to the platform.
• Working with the Asia IT team to identify and deliver solutions and projects that enhance the IT experience for all employees.
• Diagnosing and resolving issues.
• Following standard Service Desk procedures.
• Identifying and escalating situations requiring urgent attention.
• Staying up to date with system information, changes, and updates.
• Support multiple platforms, including desktops, laptops, mobile devices, and VC equipment.
• Support virtual Windows servers, which include design, deployment, and maintenance.
• Support infrastructure according to best practices, including routers, switches, WIFI controllers and firewalls.

You don’t need to know all the answers right now. The team will support you while you help the team and end users.

What we’re looking for in you

We are looking for those who have an enthusiastic can-do attitude.

You will thrive in a small team environment and additionally demonstrate the following:

• At least a Diploma holder in IT Computer studies field.
• The willingness and ability to be “on call” per regional instruction.
• At least 2 years of experience with Support Analyst, or related field, Windows Systems Administration, including deploying and managing servers in a multi-site domain environment.
• Good experience in supporting production applications hosted on Amazon Web Services, Azure
• Ability to communicate across all levels of an organisation
• Takes ownership of your work and follows problems through to resolution
• Excellent time management skills

Preferred Qualifications (Bonus to have)

• Experience supporting Microsoft Endpoint Manager.
• Experience supporting AWS workspace, Microsoft Endpoint Manager.
• Experience supporting Teams VC.
• Experience supporting Juniper Security Appliance.
• Experience supporting Juniper/Meraki AP/Switches.

What’s in it for you

• Work within a highly motivated team at an industry-leading and rapidly growing global company.
• Competitive salary and company bonus scheme.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• Excellent location at Raffles Place in central Singapore – close to public transport and amenities.
• Hybrid working model - Work from Home options available.
• Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.
• 20 vacation days your first year, up to a maximum of 25 days.
• Extensive internal and external training.
• Employee Welfare & Employee Assistance Programme.

Hours

Monday through Friday, 10.00 a.m. to 7.00 p.m. and 11.00 a.m. to 8.00 p.m. (Shift)

Earlier or later hours, or weekend hours, may be expected on occasion.

We're not engaging any recruitment agencies for this role, so if you're interested, please apply directly.

Responsibilities:

· Solution-oriented, business-focused with a mindset to constantly improve production quality and stability.

· Have basic technical skills, e.g. SQL, Unix, Microservices, CI/CD tolls, etc.

· Excellent analytical skills

· Ability to multi-task and manage stress while maintaining empathy for end users.

· Experience in leading transformation/Implementation for Monitoring tools & Automation.

· Strong experience in communicating and managing Operations & Business.

· Problem-solving mindset with an orientation toward continuous improvement.

· Must have prior experience in leading team and aligning with Management.

· Functional knowledge of similar kinds.

· Needs functional banking experience in cash payments/trade and loans

About the Company

Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer market operators in over the counter, cleared, and listed financial and commodity-related products. Represented in over 30 countries, Compagnie Financière Tradition is listed on the Swiss stock exchange and has significantly expanded in the last decade.

About the role

We are looking for a highly motivated individual to join the commodities business in Singapore as part of Asia's market leading interdealer broker. Reporting to the Middle Office Manager, the successful candidate will be working as part of the Middle Office team, supporting daily trading activities.

This role will ensure that Deals/Trades executed by front office staff on voice or hybrid systems are captured quickly, accurately, reported to counterparties within expected timeframes and anomalies are investigated and escalated.

The successful candidate will:

• Provide trade support / operational support to broking desks
• Execute trade bookings and validation in an accurate and timely manner
• Manage post-trade amendments, cancellations and reconciliations
• Addressing and monitoring trade-related issues with Banks, Front Office Brokers and IT
• Collaborate with Compliance and Technology teams to set up client and instrument files
• Ensure smooth post-trade operations
• Generate daily, weekly and monthly reports

Job Requirement

• ITE or Diploma or Degree education in any field
• Experience in Trade Support, Middle Office or Back Office functions
• Knowledge/experience in commodity products is an advantage
• Detail oriented, with the ability to appropriately prioritize tasks and issues in a time pressured environment.
• Strong interpersonal and communication skills
• Should business need arise to work on Public Holidays, off-in-lieu will be compensated

Entry level/Graduate/Candidate without relevant experience but with keen interest in Financial Services Industry are welcome to apply

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE High School. If you are selected,

You will work closely with Admin Manager (AM), Operations Manager (OM) and School Leaders (SLs) in a High school (nearest MRT- Tanah Merah) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc
• Arranging/re-arranging furniture for meetings/exams/functions as and when required
• Moving heavy objects from point to point
• Locking/unlocking classrooms
• Operate and maintain basic office equipment & materials if required
• Any other task assigned by the Reporting Officer

Job Requirements:

• Ability to communicate effectively and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Cleaning duties
• Administrative roles
• School-related experience
• Have an acceptable level of fitness and resilience to be able to perform the role effectively.
• Ability to work on rotating shifts & Saturdays, if necessary

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Working Hours:

Personnel to be deployed at the following hours:

Mondays to Fridays - Rotating shifts and inclusive of 30mins lunch break

6am to 3pm

7.30am to 4.30pm

10am to 7pm

Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Tanah Merah

Candidate will lead the Business solution support team and will be working closely with developers and business analysts on a big variety of projects in the luxury retail business. Candidate will be generating reports for clients, keeping track of shift management and ad hoc duties as and when assigned

Key Responsibilities:

· Responsible for delivering Productivity improvement and Incident / Event reduction;

· Responsible for shift management

· Works with internal business and technology staff to accurately gather and interpret requirements, specifications, and database models

· Supports innovative and optimal data solutions

· Integrates ETL/ControlM/EAI development with existing codebase to maximize object reuse

· Documents ETL/ControlM/EAI processes, programs and solutions as per established standards

· Performs tasks required to conform to the company’s configuration management and software release processes

· Monitors and administers ETL/ControlM/EAI platform to verify execution and measure performance

Technical Skills

• 3- 5 years+ experience in API
• Must possess extensive knowledge of webServices, SOAP, REST, Service Oriented Architecture
• Knowledge of Control-M and Datastage is a must
• Proficiency in webMethods
• Knowledge of microservice architecture a big bonus
• Experience with Oracle solutions, especially XStore or MICROS Retail Xstore Java POS

· Knowledge in SQL

· Proficient in converting flat file, XML, and fixed length formats

· Understanding of model driven development

· Understanding of ETL best practices

· Hands-on experience with development best practices

· Proficient in working with technical and business teams to extract and document data integration/exchange requirements

· Ability to express complex technical concepts effectively, both verbally and in writing

· Ability to handle multiple projects and deadlines with minimal supervision

· Candidate must be willing to work on rotational shift hours as and when requested by business.

Job Description

As an Application Support Level 2, you will be responsible for the following:

● Manage on-boarding and decommission of applications/servers connected in IIQ Sailpoint

● Build and configure SailPoint built in schedule tasks, aggregation, correlation, provisioning rule,

workgroups and population.

● Develop and deploy new IAM services that comply with IAM procedures and information security

policies.

● Act as Level 2 technical support to level 1, analyse and troubleshoot any technical issues then raise

case and follow up to Sailpoint (Level3 Support) if needed

● Resolve day to day technical issues, including troubleshooting of Sailpoint connectivity issues in

various target applications

● Involve in projects, write test cases and work closely with the internal teams and vendors to

provide status updates on SIT, UAT and highlight any issues which may impact project timelines.

● Resolve any issues highlighted during system integration testing and user acceptance testing

● Communicate the IAM aspects of both the production support and maintenance at the technical

and functional level to maintain or resolve a technical situation.

Qualifications

● Knowledge in Linux is mandatory, Oracle DB, LDAP and Active Directory

● Able to handle and work in production systems and servers

● At least 3-4 years of programming experience in Java, XML, and/or BeanShell.

● Bachelors in Computer science or Information Technology

● At least 3-4 years of experience in CyberArk and SailPoint including experience with IdentityIQ.

● At least 3-4 years of IAM experience.

● Experience developing technical documentation (technical design documents, security architecture

diagrams, etc.)

● Proven ability to work creatively and analytically in a problem-solving environment.

● Strong collaborative skills to juggle multiple tasks within the constraints of timelines.

● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse

technologies and techniques.

● Strong written and oral communication skills.