Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Public Equities (EQ)
We generate sustainable, superior returns through active investments across global equity markets. Strategies include total return strategies, absolute return strategies, and relative return strategies. Our long-term orientation and strong relationships with corporates provide us with opportunities to capitalize on market volatility to deliver strong investment performance.

The Global Emerging Markets (GEM) team invests in companies operating in Emerging markets. Combining top-down macro views and bottom-up stock analysis, we seek to uncover companies that are exposed to structural emerging market growth drivers. While we cover all emerging markets, we have particularly strong on-the-ground expertise in Latin America, Emerging Europe, and the Middle East, where we have been investing for more than a decade.

We are focused on achieving excellence in equities investment management. We place a high value on collaboration, knowledge sharing, and fostering a dynamic environment where investment professionals can thrive.

Our ideal investment professionals can extract deep insights from their universe of companies to inform and shape the broader team's perspective, assisting the team in generating alpha within our mandate.

If you are a driven equities investment professional with a passion and willingness to develop your expertise in investing in Resources (Energy, Materials & Utilities sectors), join us to make a significant impact on our investment strategies and portfolio performance.

This will be 2-year fixed-term programmatic hire (with full employment terms & benefits).

What will you do as a Equities Investment Analyst?

• Sector Coverage: Conduct in-depth research to thoroughly understand companies within GEM Energy, Materials & Utilities sectors. Provide differentiated insights and recommendations to the lead portfolio manager to inform investment decisions
• Commodity market research: Perform thorough fundamental analysis of commodities to identify investment opportunities and turning points, with a focus on the medium to long term. Analyze currency, political and regulatory risks.
• Company analysis: Employ intensive, bottom-up fundamental research to drive the investment process which will help form differentiated views. Build models at the industry and company level. Formulate investment ideas, conduct financial modeling and valuation analysis, write up investment theses and discuss findings with colleagues
• Risk Management: Implement robust risk management practices, regularly assessing the risk-reward profile of all investments. Stay vigilant regarding market conditions, potential risks, and their economic impact on portfolio holdings
• Collaboration: Work within a highly collaborative global team environment, sharing and absorbing insights that can enhance investment strategies. Actively participate in regular discussions about market trends and developments, contributing to the collective expertise of our team and company. Build strong trusting relationships internally with colleagues and externally with company management teams
• Compliance: Ensure strict adherence to all regulatory requirements, industry standards, and internal policies. Conduct portfolio management activities with the highest standards of ethics and integrity

What qualifications or skills should you possess in this role?

• Experience: Minimum of one year of experience in deep-dive investment analysis in Equities, preferably within an institutional investment setting. Existing sectorial expertise in Resources (Energy, Materials & Utilities sectors) would be advantageous
• Passion & Alignment: Passion for equity investing and philosophical alignment with the team’s approach. Desire to succeed in an intellectually intense environment. Possess scholarly curiosity, a passion for creative analysis and meticulous attention to detail. Ability to think broadly and creatively about a range of strategic issues affecting a business
• Quantitative Skills: Strong quantitative skills, with the ability to utilize financial modeling and analytical tools to build models for companies on a bottom-up basis. Excel proficiency is expected
• Independent thinking: Unconventional and independent thinking. Willingness to challenge conventional wisdom. Comfortable with taking well-reasoned contrarian views when appropriate. Openness to changing your mind when theses do not play out as anticipated
• Interpersonal Skills: Demonstrated ability to communicate complex investment ideas clearly and effectively. Collaborative mindset with a strong desire to learn from and contribute to a team environment. Receptiveness to constructive feedback and willingness to engage in reasoned debate with colleagues
• Ethics and Professionalism: Unwavering commitment to ethical conduct and professional integrity. Ability to make sound decisions under pressure, maintaining a focus on long-term objectives

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn More
Learn more about our Public Equities Department here: https://gic.careers/group/public-equities/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16071/

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.

At Goldman Sachs, our culture is one of teamwork, innovation, and meritocracy. We often say our people are our greatest asset and we take pride in supporting each colleague both professionally and personally. From collaborative workspaces and mindfulness classes to working from home and flexible work options, we offer our people the support they need to reach their goals in and outside the office

Business Area Description:

The Synthetic Product Group (SPG) business offers institutional clients and hedge funds products which are optimal with respect to tax, balance sheet and funding. Business revenues come from commissions, financing, and dividends through the trading of CFD and Equity Swap OTC instruments alongside futures, ETFs, and structured products. It is part of a front to back alignment where engineers are embedded with the revenue generating part of the business. This provides opportunities to partner closely across the SPG organization to deliver the firm even more effectively and efficiently to our clients

Your Impact:

SPG engineering team is a dynamic and innovative front office team that partners directly with trading, sales, quants, operations, prime services, and other engineering teams across the globe. We focus on building and enhancing the applications and workflows that support the SPG business and our clients.

As a key full-stack developer of the team, you will be at the forefront of various revenue-driven technology builds and working in a fast-paced changing environment. You may be working on a new business initiative to design the trade flow for the firm's synthetic product offerings. You may be building a cutting- edge technology stack that parallelizes the processing of contract lifecycle events with utilities to capture and visualize system performance. If you are interested in learning how the SPG business model works and how to apply your expertise to build the leading industry product to make great impact to the business, this will be the best position for you to fit in.

With this role, you will be getting lots of exposure on understanding the business model/principles, as well as how to serve clients and the firm by using your business and technical expertise. You will have the opportunity to liaise with and work with lots of talents in business, engineering, clients, and operations across the globe in an environment that encourages open discussion and is focused on the delivery of robust, reliable software. You will be participating in the full product lifecycle from requirements gathering, design, implementation, testing, support, and monitoring system performance. You would learn what is the One Goldman Sachs concept and how we work as a team. You would excel your knowledge to make broader impacts to the firm and industry.

If you are looking for new challenges and opportunities, this is the role that you should apply and consider.

Responsibilities:

• Design, build and maintain high-performance, high-availability, high-capacity, yet nimble and adaptive platforms for risk hedging, trade execution, trade booking and workflow management as well as post-trade processing.
• Design and build solutions to enhance and scale up the infrastructure to support business growth and new products, in a holistic front-to-back approach
• Collect data and metrics from existing systems to guide decision making and business intelligence, developing or enhancing tools as necessary to collect them·
• Communicate with traders, sales, strategists, operations, and compliance officers to gather new requirements, design workflow, deliver features and provide user support

Basic Qualifications:

• Bachelor or master’s degree in Computer Science, Engineering, Quantitative Research or equivalent experience
• 1 year of professional experience in full-stack software development
• Hands-on experience with Java
• A solid understanding of object-oriented programming concepts
• A solid understanding of data structures and algorithms as well as systems design
• Strong communication skills and the ability to work in a team as well as independently

Preferred Qualifications:

• Working experience in the financial industry and front-office facing environment
• Financial knowledge and good understanding of Equities Synthetic or Derivative products
• Prior experience in Web or UI development such as Angular/React
• Experience with dependency injection frameworks such as Spring/Guice
• Prior experience with Linux shell scripting and systems programming
• Experience building real-time low latency systems (order management systems, complex event processing or transaction sequencing architectures)
• JVM internals, tuning for low-latency, GC-free real-time operation
• Prior experience with event-driven systems
• Prior experience with event sourcing (sequenced core stream) based architecture

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Description for Applications Support

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software

applications are functioning properly and meeting business requirements. You will work closely with

vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’

applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are

logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying

cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they

are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and

updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard

operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that

applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support

function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the

applications.

Requirements:

 Strong analytical and problem-solving skills

 Possess positive work attitude, self-motivated in a highly demanding environment

 Excellent communication skills

 Able to work collaboratively with a diverse group of stakeholders

 Experience with application support tools and technologies

 Good understanding of software development and maintenance processes

Qualification Degree or Diploma in Computing or equivalent

Yr(s) of Experience 3 years

• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8016 4051(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

• Provide coordination as the single central point of contact for end-user technical support and troubleshooting for AI tools and solutions.
• Work with GTS and/or global tech support to manage and resolve helpdesk tickets related to AI technologies, ensuring timely and effective solutions.
• Collect and analyze user feedback to identify common issues and areas for improvement in AI systems.
• Develop and maintain documentation, FAQs, and user guides to assist employees in using AI tools effectively.
• Work with the Change Management Specialist to conduct training sessions and workshops to help users become proficient with AI technologies.
• Collaborate with AI engineers and data scientists to address complex technical problems and implement enhancements.
• Monitor system performance and usage metrics, proactively identifying and addressing potential issues before they impact users.
• Collaborate with the AI Strategy Lead to ensure AI tools and solutions comply with organizational policies and best practices, including security and data privacy standards.

Location: Jln Senyum (Near Kembangan mrt)
Working Days: 6 days (off weekday)
Working Hours: 8.30am – 4.30pm
Salary: $1,900 - $2,200

Roles & Responsibilities

• With Class 3 Driving Licence – to drive Volunteers for meetings and errands
• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

What you'll do:

In this role as an IT Support Specialist (Contract), you will be key in ensuring the smooth operation of IT systems within the organization. You will be responsible for managing Service Management ticket queues, troubleshooting hardware, software, and networking issues, and supporting various project initiatives. You will also assist with asset management, employee onboarding, and documentation creation, and help track and report on performance metrics to meet key project deadlines. Sensitivity and discretion will be necessary to handle confidential and sensitive information.

• Manage Service Management ticket queues based on priority
• Provide troubleshooting support for incidents and requests involving hardware, software, or networking
• Support or lead IT projects and initiatives
• Assist with asset management to ensure accuracy of the Asset Inventory Database
• Help with onboarding new employees by preparing IT equipment
• Create documentation, including policies, processes, training materials, and knowledge base articles
• Understand and report on performance metrics
• Manage project assignments to stay on track for critical goals

What you bring:

The ideal candidate for this role of an IT Support Specialist (Contract) has at least two years of experience in IT support and customer service roles within a mid to large-sized organization. You will have proven experience troubleshooting and providing technical support across various platforms, including both Windows and Apple operating systems. Your strong technical background will allow you to manage the lifecycle of IT equipment and execute tasks to completion. You are a team player with excellent customer service skills, able to work independently while following ITIL principles.

• Minimum 2 years' experience in IT support and customer service
• At least 2+ years' experience in a service and support technical role (700+ user environment)
• Strong customer service skills with the ability to work with a diverse range of individuals
• High proficiency in Windows and Apple operating systems, platform software, and hardware
• Strong technical skills with the ability to complete projects independently
• Experience managing the full lifecycle of IT equipment and systems
• Strong teamwork and the ability to work unsupervised
• Understanding of ITIL principles

What sets this company apart:

Our client is a global leader in life sciences, focused on delivering innovative solutions to advance human health. They emphasize collaboration, swift solution delivery, and maintaining the highest quality standards in their work.

What's next:

Ready to unlock your potential? Apply today!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

To provide L1, L2, L3 support for SAP HANA

Requirements:

• Database Incident management, Event Management, Outage Management & Service Request Management
• Root Cause Analysis
• Support standard/non-standard Build activities
• Provide Database support to RDBMS such as HANA Database
• Supporting Backup & Recovery
• Alert handling and optimization
• Decommissioning of system/server as needed

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Boon Lay

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the job

Company Overview

Taguchi Marketing is an Australian & Singaporean based software development company that develops and distributes the Taguchi® Marketing Automation Platform. The company operates in the Digital Marketing and Technology industry and has experienced significant growth over the past few years.

What We Offer

Taguchi are at the forefront of data driven marketing and you’ll be front and centre in working with clients and developers to deliver a broad range of exciting projects.

• You get to work with a growing number of blue-chip brands in across a variety of industries
• Very competitive salary
• Convenient Singapore CBD location
• Taguchi are in an exciting growth phase in terms of product development and client adoption.
• It’s a small and collaborative team where you will be exposed to and learn from leaders in their respective fields. On top of that, everyone is friendly and accommodating.
• We provide opportunities for career advancement within company.

Job Responsibilty

The Technical Support Engineer will be part of our Melbourne and Singapore based support team and will provide technical assistance and support to clients across Australia, Asia-Pacific, Europe and the United States.

The Technical Support Engineer will report primarily to the Operations Manager and other line managers as required and will work closely with our software development, product and account management teams to ensure client support tickets are answered and resolved appropriately.

Specific tasks include:

• Monitoring and processing client support tickets via a centralised ticketing system, within agreed time frames
• Troubleshooting, debugging, and implementing fixes for client raised issues
• Providing end-users with a series of actions or instructions to resolve issues or perform certain tasks
• Escalating and following up tickets with other teams where required
• Prioritization & management of tickets
• Reporting common and new issues to the product team
• Improvement of the support knowledge base and support documentation
• Frontend development tasks including updating, implementing and fixing Javascript/HTML emails
• Contributing to the improvements of the Taguchi software
• Work independently to complete development/bug fixes
• produce efficient and quality code and carry out testing
• Identify and implement ideas to improve processes, programs and software
• Help support other team members
• Perform other various tasks as required and in accordance with their skills and personal development

Key Results Areas

The ultimate success measurement for the Technical Support Engineer will be in the quality of the technical tasks and technical support tickets completed, and the level of resulting client satisfaction.

Job Requirement

You will be able to demonstrate proficiency in the following:

• Frontend web languages (HTML, CSS, Javascript)
• Customer service or technical support
• Exposure to ticketing software

Experience with some or all of the following would be an advantage:

• MacOS
• Jira, OneDesk
• JavaScript package management and build tools
• Vue.js
• React
• Versioning tools including GitHub
• Email template development
• Experience with the Taguchi® Marketing Automation Platform or another marketing automation platform
• Secure coding practices and knowledge of and/or familiarity with OWASP

Report To

Operations Manager (Melbourne, Australia based)

Quality traits we are looking for

We are seeking an individual that can provide technical assistance and support to our clients. The ideal candidate will have a technical background and excellent communications skills to effectively troubleshoot and resolve technical issues.

We are also looking for:

• A great team player
• A friendly and positive, can-do attitude
• Technical proficiency and enthusiasm to learn
• Ability to problem solve and excellent attention to detail
• Ability to collaborate and communicate with both technical and non-technical teams
• Capability to work proactively, both independently and within a team environment
• Excellent communication skills (both written and verbal) to articulate complex topics
• Superior organisational skills and strong work ethic
• Excellent customer service skills and ability to empathise with customers
• Willing to develop and extend themselves outside of their comfort zone and take the initiative
• Ability to adapt and have flexibility to varying working hours

Things about you

We want to know what makes you tick, what you enjoy – hobbies, achievements etc. So come prepared.

Qualifications

Polytechnic or University Graduate in IT, Software Development, Marketing or equivalent training or experience working with web technologies.

Years of Experience

1-2 years

Previous employment is not essential, therefore suitably qualified graduates are invited to apply. However, prior experience in a technical or system support role is advantageous.

Job Type

Entry level, full-time, hybrid

Based in Singapore CBD

To cater for our European and US clients, the hours of this role will be 12pm-9pm Monday to Wednesday and 9am-6pm Thursdays and Fridays (subject to change).

Important

Applicants must be legally entitled to work full time in Singapore. Proof of work eligibility and local references will be required. All Taguchi Marketing Pty Ltd appointments are conditional on the selected applicant passing a successful police background check.

Salary

For full time, the salary ranges between SGD $3,000-$3,500 per month, depending on experience.

Application

Contact details: Please email your resume and a cover letter addressing the above to [email protected].

Attention to: Operations Manager

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensuring system resiliency with a strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the bank’s initiatives and strategies.

Main responsibilities

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or bachelor’s degree in computer science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Careful observance of standards and processes

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

· Self-starter and ambitious

Other Professional Skills and Mindset

· Strong passion for production support and resiliency.

· Appetite to follow technology trend and participate to communities.

· Eagerness to learn and adapt in a dynamic software development environment.

· Excellent problem-solving and analytical skills.

· Effective communication skills and ability to work collaboratively in a team.

· Excellent Aptitude, Curious to learn and inquisitiveness.

· Eagerness to learn and adapt to new technologies.

· Passion for sharing expertise and grow team members’ skills.

Education Requirements

· Intermediate level (minimum 4 to 7 years)

· Master’s degree in relevant specialties

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

In this role, you will provide essential support and guidance, fostering a safe and nurturing environment for residents. This position requires individuals with experience in youth mentorship, a compassionate approach to crisis management, and a commitment to helping young people navigate their personal challenges.

If you are passionate about empowering at-risk youth and want to be a positive role model in their journey toward healing and growth, this is the perfect opportunity for you!

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Details of the Division and Team:

This is a role for a Wintel Server Support Specialist, who has both operational and implementation experience while working within a fast moving, highly technical environment. The position is for an experienced Wintel Server and Citrix Administrator to work within the Global Wintel Team, focused on providing operational support primarily for our Wintel and Citrix environments.

The successful candidate needs to be self-motivated, a good team player, and will be responsible for providing Wintel & Citrix related support at the Enterprise level.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Team member role reports directly to the Functional Manager
• Ensure compliance with the standards and security requirements set forth by the Bank and based on the guidelines authorized by the GTO Management team.
• Participate in Deutsche Bank organizational events such as Town Halls and Team Meetings
• Provide Level 2 and Level 3 quality support via the group hotline and ticketing systems for Wintel and Citrix systems and other core infrastructure components.
• Proactively manage Incident queues and conduct evaluation / triage for all incoming tickets before resolving / closing or re-assigning to the appropriate individual
• Resolve / close incident tickets by following the Deutsche Bank Knowledge Base (KB) process, link resolution plans to KB articles, and document issue and each step taken in order to resolve.
• Personally contribute to the ongoing development and updates to the KB repository
• Provide Global Change Management (GCM) coordination by creating, resourcing, securing approvals for, and ensuring timely execution of planned changes, within Deutsche Bank Change Management policy.
• Provide proactive ticketing workflow and queue management in order to identify, flag, and drive positive remediation of workloads not being carried out within documented expectation.
• Maintain timely and quality status updates in all Deutsche Bank workflow systems, per Key Operating Procedures (KOP)
• Deliver workloads according to defined Service Level Agreements (SLA) targets and escalate timely when there is risk of not meeting SLA or an issue increasing in severity.
• Assist vendors with implementation of new servers, including bank-standard build and Quality Assurance (QA) process.

Your skills and experience:

• Minimum of 6 years of relevant working experience in a server support environment handling Wintel Server Support and VMware technology
• Experience in windows server support, VMWare, installing/ configuring/ managing clustering, GPO, Powershell, Scripting, Active Directory, DFS, DNS, DMZ
• Proven experience handling projects
• Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues.
• Excellent troubleshooting and problem-solving skills.
• Excellent communication skills, both written and verbal, with attention to detail.
• Ability to work in virtual teams and in matrix structures.
• Experience of supporting complex application and infrastructure domains
• ITIL / best practice service context. ITIL foundation
• Good analytical and problem-solving skills.
• Comfortable with weekend work (2 to 3 weeks frequency; Will get time off during weekdays).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

• Salary Range: $4000 - $4500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is seeking a Regulatory Reporting Analyst (Insurance Finance), a financial services institution with 40+ million customers. This role will manage regulatory reporting which involves collaboration with diverse internal and external stakeholders, including the CFO, actuarial teams, local and regional counterparts, and representatives from the Monetary Authority of Singapore (MAS). The role ensures compliance with rigorous reporting standards and deadlines set by Head Office and MAS.

This position offers a valuable opportunity for professional growth, providing insights into the insurance finance regulatory landscape in Singapore. The successful candidate will gain comprehensive exposure to business processes and controls, with a focus on First Line of Defense activities.

Responsibilities:

• Oversee month-end close processes, including reconciliations, journal preparation, and high-level financial analysis.
• Contribute to the accurate and timely submission of regulatory reports, such as MAS returns and solvency calculations.
• Support external audit activities by coordinating audit requirements, preparing financial statements, and reviewing regulatory filings.
• Assist the investment function with accounting and reporting tasks as needed.
• Implement and maintain robust end-user controls.
• Ensure data integrity in the general ledger through collaboration with relevant stakeholders.
• Engage with Group, Regional, and other teams including participation in change management initiatives.
• Perform ad hoc and administrative tasks related to investment accounting and reporting.
• Support Chart of Accounts maintenance.

Qualifications:

• Bachelor's Degree or equivalent
• 4-5 years of strong finance background, with a focus on financial reporting.
• Comprehensive knowledge of MAS regulations.
• Proficiency in handling large data sets.
• Familiarity with internal risk management frameworks, including operational risk policies and SOX requirements.
• In-depth understanding of the regulatory environment within financial services.
• Strong analytical and problem-solving abilities, with the capability to evaluate information critically and reach consensus.
• Effective multitasking and stakeholder management skills, with the ability to meet competing deadlines.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

This role involves regular status updates to stakeholders (Internal and External), facilitating working group communications, and managing project documentation and deliverables.

Job Responsibilities:

Implementation / Integration

• Adhere to set Roles and Responsibilities to support migration process for cash and eBanking products.
• Takes ownership of implementation case to ensure completion of migration / implementation / integration process.

Monitor Overall Migration Progress:

• Track the migration activities to ensure timely and successful completion.
• Provide regular status updates to related stakeholders, ensuring transparency and alignment with project goals.

Stakeholder Communication:

• Participate in communication within working groups, ensuring all parties are informed and engaged.
• Follow up on project status and issues, highlight potential issues to team lead to ensure timely resolution and progress.
• Share information and interact with Clients to educate and inform about the ISO20022 project and related information.

Quality Assurance:

• Ensure effective migration quality assurance processes are in place.
• Assess and ensure the overall customer impact and readiness towards proposed changes.
• Conduct quality assurance on the post-delivery impact of changes to ensure they meet the required standards.

Issue Management:

• Escalate and intervene in issues within related working groups to ensure they are addressed promptly.
• Manage risks and issues, developing mitigation strategies to minimize impact on the project.

Documentation and Reporting:

• Manage project documents, reports, and deliverables, ensuring they are accurate, up-to-date, and accessible to relevant stakeholders.

Job Requirements:

• For Analyst - Minimum 1 year work experience in banking or fintech
• Strong communication and stakeholder management skills.
• Excellent problem-solving and risk management abilities.
• Detail-oriented with a focus on quality assurance and customer impact.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Skills:

• Experience in XML-based message formats
• Experience in ISO20022 payment standard and SWIFT messages in MT/MX formats such as MT940/942/101, pain001, pacs008 and camt053 will be an added advantage.
• Familiarity with project - Simple IT / system related process / Customers Payment File Formats
• Knowledge of regulatory requirements and compliance in the financial sector.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067861

• Working day: 5.5 days work week
• Working Hour: Monday to Friday (9am – 5pm), Saturday (9am – 12.30pm)
• Salary range: $2000 - $3,000
• Location: Mt Elizabeth Hospital, Orchard

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We are looking for a highly motivated individual eager to advance their career in marketing operations, supporting our team of marketing managers. Working across various programs, you’ll have the opportunity to learn from a dynamic group of marketers committed to sharing their knowledge and fostering career growth. This role offers an excellent opportunity for professional development in marketing operations, including involvement in ad-hoc tasks.

Key Responsibilities:

Project Management:

• Manage incoming requests from the ASEAN Field Marketing Team.
• Ensure all project requests include necessary details and content for the field marketing operation team, meeting SLAs.
• Collaborate with the ASEAN Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively.
• Complete allocated requests efficiently, effectively, and within the agreed deadline.

Event Operations:

• Create pre-event target audience strategy and insights.
• Oversee the event technology platform to ensure seamless integration and functionality.
• Manage registration systems, event apps, and other event technology tools.
• Provide technical support and troubleshooting during events to ensure smooth operation.
• Oversee data operations related to event registration and attendance tracking.
• Manage post-event communication lead management, delivering priority leads within 24 hours post-event.

Data Quality:

• Ensure data compliance with relevant ASEAN legislation.
• Address data quality issues affecting business, such as duplicate records and incomplete information.
• Provide monthly database health insights for ASEAN.

Data Coordination:

• Check and update fields for data import Excel ROE.
• Conduct list scrubbing.
• Support data analysis with uploads and data splitting for large events.
• Create DE in Marketing Cloud based on CRM reports.
• Build Org62 Reports.
• Update campaign member status in CRM campaigns.

Leads Management:

• Own and understand the lead process, from Web-to-lead form to Leads Object.
• Manage lead assignment rules and lead queues.
• Handle list imports and record updates.

Preferred Qualifications:

• Proficiency in SQL, specifically T-SQL or SQL Server 2008.
• Experience in strategic event support.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related field preferred.
• Proven experience in event management, preferably in a corporate environment.
• Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working location : Boon Lay (office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Responsibiliites:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

OUR IMPACT

Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Behind every trade executed, every new product launched, every market entered, and every transaction completed is an Operations team that develops the foundational processes and controls that make our business flow.

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

YOUR IMPACT

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

DESIRED SKILLS & EXPERIENCE

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Analyst. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with an Executive Director to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Prior experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

We are looking for a Business Analyst who will be able to bridge gaps between users, vendors and internal & external stakeholders.

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of industry requirements

• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.

• Develop visualization, user experience and configuration elements of solution design.

• Execute and coordinate requirements management and change management processes.

• Develop and maintain internal and external relationships to support management of scope and expectations.

• Participate in proposals, feasibility studies, implementations, and new business development.

• Operates as a team member and as a team leader. Advise on methods to improve business processes.

• May lead the training of clients and peers.

Knowledge and Skills:

• Good verbal and written communication skill and is comfortable fronting client

• Ability to work effectively in a team

• Essential: requirements elicitation via interviewing; requirements determination using structured techniques for documentation and analysis

• Able to juggle mutiple action points and delivering into each of them effectively

If you are keen on the above position, reach out to Christopher Shepherdson (EA Licence No: 11C5502 | EAP Registration No: R1877011) at [email protected] or contact +65 6818 3193 for a confidential chat.