Total 64 support analyst job vacancies in ITE-CC (College Central)

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Role Summary

• Responsibilities: You will be primarily based in our Evidence Development division, but open to supporting projects in other Singapore divisions (such as Market Access) for a part of your time, according to business need. Your work will focus on the detailed analysis and creative presentation of clinical trial data for a diverse range of clients, including leading pharmaceutical and medical technology companies, as well as patient and public health bodies and charitable organisations
• Salary: S$4,500 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025
• Location: Our new recruits will be based in our Singapore office

About the Role

The Medical Writer and Analyst positions are ideal for those with experience in scientific research and for enthusiastic recent graduates in the sciences who are seeking the opportunity to be part of a growing team. You will be based in our Singapore office working in our Asia-Pacific team, as well as collaborating with colleagues from our UK and US teams.

Medical Writers and Analysts work on projects involving the detailed analysis of data from clinical trials and the assimilation and creative presentation of this analysis in different formats including posters, slide sets, value dossiers, reports and peer-reviewed publications. These deliverables are used directly by our clients in communication with external stakeholders instrumental to the successful uptake of novel therapies. The work is structured on a project-by-project basis and you will usually be working on several projects in different disease areas at any one time.

You will work in project teams alongside experienced colleagues in both the Singapore UK and US offices who provide one-to-one training in the technical aspects of the role, including project management and effective client communication. Delivering project work requires close collaboration with clients and, following a successful induction period, you will increasingly engage in teleconferences and face-to-face meetings with external stakeholders.

Positions are available for those looking for an entry-level role as well as those with some prior experience. We are looking for ambitious individuals with the potential to progress rapidly into more senior roles involving greater project management and client responsibility. Costello Medical is structured into divisional teams focusing on distinct services within the healthcare industry. Our Singapore office is structured around three teams who focus on Medical Communications, Evidence Development, and Market Access. The role is for a new hire who is likely to primarily work within the Evidence Development division but would also work cross-divisionally for a part of their time with other divisions, according to business need.

• Medical Communications: Medical communications provide the scientific bridge between clinical development and commercial functions in pharmaceutical and device companies. Most activities have a strong patient and/or healthcare professional (HCP) focus, and act to educate and inform clinical decision making and patient care, or to gather insights that inform a product’s clinical development. These projects require the ability to work closely with clients and prominent HCPs to deliver high quality writing that is scientifically rigorous, patient focused, and in line with the strategic positioning of the pharmaceutical or medical devices products. Working in medical communications at Costello Medical requires excellent project management skills, constant dedication to customer service and the development of strong relationships with clients, academics, and HCPs in the APAC region and globally.
  
  It is possible to work within our medical communications service offering as an Analyst or Medical Writer, with both roles sharing the same level of responsibility. Medical Writers specialise in the strategic planning and development of publications, which include abstracts, posters, oral presentations and manuscripts targeted at scientific journals and conferences. Analysts work across a variety of medical affairs projects and specialise in services such as advisory boards, and the development and multi-channel communication of educational scientific content for a wide range of audiences. The most relevant job title will be discussed with you during the application process.
  
  
• Market Access: Market access supports timely patient access to drugs and devices, involving the assessment of clinical efficacy and safety alongside costs to determine the value of a therapy within a specific disease area. Market access activities are targeted at a wide range of stakeholders who are instrumental to the successful funding and uptake of novel therapies, such as government bodies, payers, health technology appraisal (HTA) agencies, HCPs, and patients. Our Market Access team supports a wide range of clients in producing materials to demonstrate both the clinical and economic value of some of the newest, most innovative technologies in development. Our work is multidisciplinary, often beginning with evidence generation in the form of literature reviews, advisory boards with clinicians and payers, or economic modelling, to inform the development of materials that present an evidence-based account of the product’s value in a compelling and accessible manner.
  Analysts working across our Market Access services support a diverse range of value and access, HTA and health economics projects. These include developing product value messages and materials (e.g. brochures, slidesets, white papers, etc.), building health economic tools and models, and developing dossiers for submission to HTA agencies. A role in the Market Access division suits those who are passionate about patient access to healthcare, are fast-learners and have a strategic, problem-solving mindset. Exceptional writing skills are also essential, especially the ability to summarise complex data in a clear and creative way with high levels of attention to detail.
  
  
• Evidence Development: Evidence-based medicine is the cornerstone of medical decision-making. The work of our Evidence Development team encompasses literature reviews, synthesis and real-world evidence generation.
  
  Our literature review and synthesis projects involve the identification of clinical, economic and real-world evidence to support the value of a pharmaceutical product or medical device. Our work includes rigorous systematic literature reviews that our Statisticians often use to conduct meta-analyses and network meta-analyses, therefore Analysts in this team work together with our Statisticians to provide seamless scientific and technical support to our clients. We also work on more creative and pragmatic evidence reviews to inform clients’ strategic decisions with regard to clinical development or market access. You will gain a thorough understanding of how to conduct various kinds of evidence review from searching to interpretation of statistical results and ensuring that the reviews conform to industry guidelines where applicable. You will also be involved in writing up the methods and results of the reviews and statistical analyses into engaging reports, slide sets and often congress/journal publications.
  
  Our real-world evidence projects include the design, execution and subsequent reporting of prospective, retrospective or cross-sectional real-world studies. We develop protocols and statistical analysis plans (in collaboration with our Statisticians, Epidemiologists, clients and external experts), acquire and analyse data, and communicate the methodologies and results in both written and oral formats.
  
  Analysts in our Evidence Development team are passionate about finding, synthesising and generating evidence, they have excellent attention to detail and organisational skills, and a talent for communication.
  

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

A Day in the Life of an Analyst or Medical Writer

To learn more about a typical day for an Analyst at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/an...

To learn more about a typical day for a Medical Writer at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/me...

We are looking for individuals who are collaborative, self-motivated and enthusiastic, with a passion for scientific writing and an interest in providing a great service to clients. Positions are available for those looking for an entry-level role in the field as well as those with some prior experience.

Essential requirements for the role are:

• A degree level or higher qualification in a scientific discipline (minimum CAP or GPA 4/5 or equivalent). We welcome applications from candidates with a diverse range of specialisms, including but not limited to; biology, chemistry, pharmacy and medicine
• Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English in order to deliver client work across Asia, with a focus on Korea
• An ability to communicate scientific materials clearly in both written and oral form
• An excellent understanding of and ability to apply scientific concepts
• A close attention to detail
• An aptitude for and experience of scientific writing which could include dissertations, research summaries, lab reports, poster or oral presentations, peer-reviewed scientific publications, book chapters, grant applications, regulatory documents, and articles for websites or student magazines
• A competency in Microsoft Word, Excel and PowerPoint
• An exceptional level of organisational skills and the ability to effectively manage your time and meet deadlines
• Previous experience in this sector, including in the Korean healthcare system, is highly desirable. You should have a genuine interest in healthcare and an eagerness to learn about new areas of clinical science

No previous experience in this sector is necessary, but you should display a genuine interest in healthcare and an eagerness to learn about new areas of clinical science. Applicants with higher-level qualifications in a scientific discipline are welcomed but this is not a requirement.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a written assessment for you to complete in your own time. If successful, you will be invited to an interview which will include a short presentation you can prepare for in advance. Our standard recruitment process lasts around 1 month however, this is adapted if necessary.

We are currently recruiting for start dates throughout 2024 and 2025. Additional start dates may also be available and you will be asked to state your availability on your application form. However, please note that whilst we try to accommodate preferred start dates, this ultimately depends on the team's resources and needs.

We accept applications for our Medical Writer and Analyst role on a rolling basis and, therefore, there are no set application deadlines. However, we would encourage you to submit your application as soon as possible so that we can begin processing your application.

What We Offer

• A starting salary of S$4,500 per month. This increases to $4,700 for successful candidates who hold a master’s qualification and $5,000 for those with a PhD
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-p...

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We can provide work pass sponsorship for eligible candidates for this role. You will be asked to provide details of your right to work in the Singapore within your application, however this will have no impact on the processing of your application.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for System Analyst

Internal Code: A24112

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Control Risks' Digital Risks practice works with our global clients to anticipate and mitigate threats, whilst harnessing digital opportunities to drive innovation and growth.

This APAC based role primarily involves delivering analysis of cyber threats and their implications to all business sectors and to public sector organisations and working with global and regional resources to support winning new engagements. The analyst will support delivery of strategic threat assessments and lead on delivery of specific threat consulting engagements, such as response to client subject matter requests and focused threat assessments. The role will also require the analyst to support our tactical CTI team in delivering investigations and responsive intelligence to our Incident Response team. The role requires the candidate to produce, enhance and contribute to content published on our cyber threat intelligence platform. The role will also need to participate in the winning and delivery of bespoke projects for clients, as well as support regional and global marketing activities.

The Cyber Threat Intelligence Analyst can be based in Control Risks' offices in Singapore, Sydney, or Hong Kong. Applicants will be currently resident in the locations for which they are applying.

Responsibilities:

Intelligence product delivery and scoping:

• Responsible for proactively collecting and analysing information from all sources to produce actionable intelligence for our bespoke clients.
• Providing analysis of all threat actors – nation state, cybercriminal, activist – from a technical capability assessment perspective and from an intent and motivation perspective.
• Understand our clients requirements, scope their intelligence and commercial needs and work with the CTI, Digital Risks and other teams to provide priced scopes of works that are properly risk assessed across our threat assessment, investigative and digital due diligence product sets.
• Supporting the development of new information sources and capabilities for collection and analysis.
• Produce intelligence reports and update region specific content for the intelligence platform product.
• Provide regional expertise into the CTI team to aid prioritisation of content coverage and intelligence collection for platform publication.
• Demonstrate strong understanding of the geopolitical, technological, economic and social drivers of cyber threats to produce forward looking intelligence analysis.

Business development responsibilities:

• Responsible for developing, maintaining and demonstrating strong subject matter expertise in cyber threat actors, computer network operations, electronic warfare, disinformation and geopolitics through attendance at conferences, industry events and constant research.
• Responsible for liaising with senior team members and other internal teams, such as Markets and Partnerships, to highlight key threat developments and reports to be shared with clients and prospects.
• Responsible for coordinating internally with CTI, Digital Risks and other internal stakeholders to share feedback from client engagements and discussions, including client scope requirements, subject matter asks and commercial intelligence on fees and market preferences.
• To deputise for senior CTI colleagues in reviewing scopes and work, delivering external briefings, pitches and internal engagements.

Marketing and business development:

• Production of marketing materials and public facing analysis designed to demonstrate CTI capability and subject matter to a public audience.
• Development of thought leadership tailored to specific high priority APAC geomarkets.

Essential:

• Highly motivated individual with ability to self-task and develop own research.
• Practical knowledge and understanding of cyber security concepts and methods.
• Practical experience in the field of intelligence collection, analysis and reviewing.
• Ability to present technical information and analysis to a non-technical audience.

Preferred:

• Demonstrable experience in the field of geopolitics through academic or professional engagement.
• Demonstrable experience of business development, marketing or winning client work.
• Educated to degree / masters level or several years’ work experience in an intelligence, cyber security or social science field (Terrorism, Politics, International Relations, Intelligence Studies).
• Understanding of both qualitative and quantitative analytical tools and techniques.
• Intelligence analysis (CREST, NIAT, GIAT, DIAM, City and Guilds), CTI (CRTIA, CPTIA) or cyber security (CISSP, CEH, CLASS) qualifications are highly desirable but not essential.
• Languages preferred: Chinese Mandarin.

Qualifications and specialist skills:

• The desired candidate may have a background in CTI, intelligence collection or analysis, geopolitical risk analysis.
• Familiarity with following analysis and collection tools: Maltego, RiskIQ, SOCMINT, OSINT enginges, complex Boolean searches, MS Office suite (particularly Word and Excel), use of secure research network.

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

About the role

Reporting to the Regional Account Manager, Asia Pacific, the Regional Key Account Support Intern will be part of the Luxury Fashion vertical and will be responsible for developing key materials to support vertical growth in Asia Pacific. This 6-months full-time internship will begin in January 2025.

What you will be doing

• Support the updating and maintenance of existing communication content (such as newsletters, workshops etc.)
• Support existing account through problem solving
• Help to develop Gantt chart for Project management follow-up
• Assist in Project management follow-up and milestones commitment
• Support countries during tender phase through vendor follow-up and DACs

The successful candidate

Essential

• Undergraduate in Business / Sales / Supply Chain
• Analytical, with the ability to translate complex requirements and data into effective solutions
• Team player, ability to work effectively across all levels from management to operators and across different functional areas
• Strong project management, planning and organizational skills
• Able to work independently
• Advanced skills in MS Excel, Word, Powerpoint

Desirable

• Working knowledge of MS Visio, MS Project will be a plus

About the role

Reporting to the Head of Vertical - Beauty, the Regional Key Account Support Intern will be part of the Beauty vertical and will be responsible in providing support for various marketing, communication and projects in the region. This 6-months full-time internship commences Dec 2024/ Jan 2025.

What you will be doing

• Collating of monthly Beauty reports from all entities
• Support the maintenance of Beauty vertical's SharePoint and updating of Beauty's ASPAC deck
• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

The successful candidate

• Degree or Diploma in Business, Marketing or Communications preferred
• Strong proficiency in English (written & spoken)
• Analytical, with ability to translate complex requirements and data into effective solutions
• Strong marketing, project management and organizational skills
• Takes initiative and able to to work independently
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project

Ready to play ?

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

We are seeking a highly skilled and experienced System Analyst to join our dynamic team at Unison Consulting Pte Ltd. As a System Analyst, you will play a crucial role in bridging the gap between IT and business, ensuring that our systems and applications meet the highest standards of performance and reliability.

In this role, you will work closely with key stakeholders to gather requirements, design and propose solutions, and deliver application enhancements and projects that conform to our company's technology architecture guidelines, technology information security standard, and IT management process. You will also be responsible for conducting system impact assessments, ensuring compliance with technology architecture standards and security policies, and investigating and resolving technical issues reported during testing.

1. Strong SQL
2. Reg Reporting experience on ⁠loan and credit card (MAS 610)
3. ⁠Techno Functional
4. ⁠data warehouse background
5. ⁠Self-Independent

To be successful in this role, you should have:

• Proven experience as a System Analyst, with a strong background in business analysis and application development.
• Strong knowledge of technology architectures, including web-based technologies, database management systems, and scripting languages.
• Experience with application development life cycle and agile methodologies.
• Proficiency in SQL and Oracle database management systems.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively with stakeholders across different teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24088

What will you do?

The Business Analyst is responsible for managing the Business Requirements, UX and Functional Solution aspects of the project.

He/she will also advise the Agency on functions and best practices for specific products and how the products can be used to solve business problems.

The team is focused on providing service excellence in Government to Citizen interactions, and the candidate will be involved in enabling technology for Government agencies.

1. Identify key citizen interaction touchpoints and propose solutions that prioritise experience of citizen while also benefiting Agencies

2. Analyse Agency’s needs, develop business case and scope the issue to resolve

3. Document requirements, source and evaluate alternatives, and recommend solution that best fits Agency’s needs

4. Work with Agency users to ensure smooth deployment and adoption of new solution

5. Able to perform business analysis (Source: BABOK 2.0 Overview):

a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements

b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case

c. Elicitation: Explore, identify and document business needs

d. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope

e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

f. Requirements Management and Communication: Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope

6. Able to manage software, service as a product by planning the product lifecycle and evolution of the software, service product. Collects stakeholder needs, expectations and ideas for the software, service product. Prioritises what goes into each build, release cycle based on the product roadmap to maximise business value, customer satisfaction and end-to-end performance.

7. Skilled in scrum agile management of development team, including writing user story, assigning story points, tracking backlog and burndown each sprint

8. Familiar with Atlassian suite (ie. JIRA, confluence) to accomplish tasks above, and able to learn new tools along the way for any new team working tools

What are we looking for?

• Graduate Degree in any discipline
• Advantageous to have: Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Data driven to be able to back up statements with real time data
• Provide thought leadership for agencies in terms of technical solutioning
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media Analyst 

Fixed term contract

As a Senior Social Media Analyst supporting our client - one of the largest technology brands, you’ll play a pivotal role in owning measurement and analysis of their social booster campaigns and how it fits in the broader social marketing campaigns. 

Your primary focus will be creating engaging and cutting-edge social strategies targeted toward consumers.  You will work across several of our client's products and consumer apps in APAC to deliver methodological and intelligent campaign performance insight reports. You’ll also bridge the country, regional and global teams. It’s imperative to be a self-starter, dynamic with a can-do attitude. This opportunity would suit someone knowledgeable and skilled in marketing measurement, Social Media and Analytics, with solid spreadsheet skills and a love of data and interested in exploring new ways of using data to drive business value. 

Role: 

• Lead campaign measurement reporting from Earned, Owned and Paid Social data for the local market and/or product teams. 
• Set up, maintain and develop social listening databases across key markets and products for establishing relevant baselines.
• Implement a consistent campaign measurement framework that can be scaled using regional and global best practices
• Uncover data-based insights, drive experiments with marketing teams and iterate to find winning strategies in Social
• Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant agencies working on Social
• Lead the internal discussions on Social campaign measurement between marketing teams and supporting social media research agencies
• Initiate experimental projects on your own for at least 10% of your working time

You:

• 6 years+  of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, digital marketing or marketing analyst
• Understanding that social media data is inherently messy and largely irrelevant. Our job is to find what matters, and we can learn from it.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing clean boolean.
• Understand the best marketing analytics tools available for audience behaviour and campaign data.
• A keen interest in data-driven marketing and understanding the important role data plays in campaigns or always-on strategy.
• Capable of visualizing data and quickly producing charts and graphs that tell and story to our team and internal marketers.
• An appreciation of structure and simplicity in everything you do.
• A strong understanding and knowledge of relevant social platforms and their data.
• Proven ability to set campaign goals, KPIs and targets.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activations.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
• Strong communication skills while having a proactive attitude. 
• Skilled in data management and visualization tools (Sheets, Slides, Data Studio).
• A problem-solver, adept at facing challenges and creating solutions.
• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

As a multinational leader in the information technology and electronics industry, our Client is seeking an Asset Management Analyst to join their team.

The Role:

As a Asset Management Analyst, you will be responsible for the following:

1. Manage and drive the Asset Management’s service delivery processes for Managed Services’ outsourcing clients
2. Ensure accuracy of all IT hardware and software assets database meets the contractual obligations of the Service Level Agreements
3. Verify procedures are developed, maintained and enforced for all service delivery activities and audits
4. Maintain accuracy in inventory data collection, storage, tracking and maintenance of IT hardware and software information
5. Co-ordinate with vendors on all aspects of the Agreement, including acquisition, software distribution and technical support requirements
6. Monitor and ensure all assets are tagged in accordance with the quality control standard
7. Provide periodic reports on the progress of Asset Management’s activities
8. Any other ad-hoc duties as required or assigned

1. Bachelor Degree or Advanced Diploma in IT or Computer Science
2. At least 1 year of experience in IT environment
3. Must be well versed in Basic IT Technical Skills and Microsoft Applications
4. Proficiency in Microsoft Excel is a pre-requisite
5. Strong in English communication, both oral and writing skills
6. Pleasant personality and ability to work independently

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Rapid Response Social Media Measurement Analyst

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Summary:

We are seeking a highly skilled and motivated Business Analyst who is fluent in both Mandarin and English, with substantial experience in Anaplan. The successful candidate will be responsible for analyzing business processes, developing solutions, and working closely with stakeholders to implement Anaplan-based models that drive business efficiency and decision-making.

Key Responsibilities:

• Business Analysis:
• Conduct thorough analysis of business processes and requirements.
• Develop and document business requirements, functional specifications, and business processes.
• Identify areas for improvement and propose solutions to enhance business performance.
• Anaplan Implementation and Management:
• Design, build, and maintain Anaplan models and modules.
• Collaborate with cross-functional teams to gather requirements and translate them into Anaplan solutions.
• Provide ongoing support and maintenance for Anaplan applications.
• Stakeholder Collaboration:
• Liaise with stakeholders, including business leaders and IT teams, to ensure alignment and effective communication.
• Conduct training sessions and workshops for end-users to maximize the use of Anaplan solutions.
• Data Management and Analysis:
• Analyze large datasets to extract actionable insights and support decision-making.
• Ensure data integrity and accuracy within Anaplan models.
• Reporting and Documentation:
• Develop and maintain detailed documentation for Anaplan models and business processes.
• Create and distribute regular reports and dashboards to stakeholders.

Qualifications:

• Language Skills:
• Fluency in both Mandarin and English, with excellent written and verbal communication skills in both languages.
• Education and Experience:
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of [X] years of experience as a Business Analyst, with a focus on Anaplan implementation and management.
• Proven experience working in a bilingual environment.
• Technical Skills:
• Proficient in Anaplan, including model building, maintenance, and optimization.
• Strong understanding of data management, analysis, and reporting.
• Familiarity with other business intelligence tools (e.g., Excel, SQL, Power BI) is a plus.
• Analytical and Problem-Solving Skills:
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent problem-solving skills and attention to detail.
• Interpersonal Skills:
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Job Summary:

We are seeking a skilled and experienced Technical Business Analyst with a strong background in Endur to join our dynamic team. The ideal candidate will have extensive knowledge of the Endur trading platform, along with a solid understanding of business analysis methodologies. The Technical Business Analyst will work closely with stakeholders to identify, analyze, and document business requirements, and translate them into technical specifications and solutions. This role requires a blend of business acumen, technical expertise, and excellent communication skills.

Key Responsibilities:

• Requirements Gathering and Analysis:
• Work with stakeholders to gather and document business requirements.
• Analyze business processes and identify areas for improvement.
• Translate business requirements into functional and technical specifications.
• Endur Platform Expertise:
• Utilize in-depth knowledge of the Endur platform to design and implement solutions.
• Provide technical support and troubleshooting for Endur-related issues.
• Configure and customize Endur to meet business needs.
• Project Management:
• Assist in project planning, including defining project scope, goals, and deliverables.
• Coordinate with cross-functional teams to ensure project milestones are met.
• Monitor project progress and provide regular updates to stakeholders.
• Stakeholder Collaboration:
• Serve as a liaison between business users and technical teams.
• Facilitate communication and ensure alignment on project objectives.
• Conduct workshops and training sessions for stakeholders as needed.
• Documentation and Reporting:
• Create detailed documentation of business processes, requirements, and solutions.
• Develop and maintain technical documentation for Endur configurations and customizations.
• Generate reports and dashboards to track project performance and outcomes.
• Quality Assurance:
• Develop and execute test plans to ensure the quality of delivered solutions.
• Perform system testing and user acceptance testing (UAT).
• Identify and resolve defects and issues during the testing phase.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field. Master’s degree preferred.
• Experience:
• Minimum of [X] years of experience as a Business Analyst or Technical Business Analyst.
• Extensive experience working with the Endur trading platform.
• Proven track record of delivering successful technology projects in the energy trading or financial services industry.
• Technical Skills:
• Strong knowledge of Endur configuration, scripting, and customization.
• Proficiency in SQL, PL/SQL, or other database query languages.
• Familiarity with programming languages such as Java, C#, or Python is a plus.
• Experience with data analysis and reporting tools.
• Soft Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Certifications:

• Endur certification or relevant technical certifications.
• Certified Business Analysis Professional (CBAP) or PMI-PBA certification.

Additional Requirements:

• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel as needed.

Job Summary: We are seeking a highly skilled and experienced Business Analyst with a strong background in Endur and implementation projects. The ideal candidate will have a deep understanding of business processes, exceptional analytical skills, and a proven track record of successfully implementing Endur solutions. This role requires collaboration with stakeholders, identifying business needs, and ensuring that the Endur solutions meet business objectives.

Key Responsibilities:

1. Endur Expertise:

• Utilize in-depth knowledge of Endur to analyze, design, and implement business solutions.
• Configure and customize Endur to meet specific business requirements.
• Stay updated with the latest Endur features, functionalities, and industry trends.

• Lead and manage Endur implementation projects from inception to completion.
• Develop detailed project plans, timelines, and milestones.
• Coordinate with cross-functional teams to ensure timely delivery of project components.

• Conduct thorough business analysis to understand and document business processes, requirements, and challenges.
• Collaborate with stakeholders to gather and validate requirements.
• Translate business needs into technical specifications and functional requirements.

• Act as a liaison between business users, technical teams, and vendors.
• Facilitate communication and ensure all stakeholders are informed of project status, risks, and issues.
• Conduct regular meetings and presentations to update stakeholders on project progress.

• Design effective Endur solutions that align with business goals.
• Develop and execute test plans to ensure the quality and functionality of implemented solutions.
• Identify and resolve any issues or defects during the testing phase.

• Provide training and support to end-users to ensure successful adoption of Endur solutions.
• Create user manuals, training materials, and documentation.
• Offer ongoing support and troubleshooting assistance post-implementation.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, you will have the opportunity to work for one of our client - a Leading Investment Bank. To provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific by being part of a dynamic team who is responsible in supporting a full range of applications and to ensure a stable and resilient Production environment for the business and operations.

Responsibilities:

• Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24/7 worldwide production support.
• Provide worldwide application production support for Trade Finance systems within Asia Pacific.
• Independently debug and propose resolution/work-around for complex production issues.
• Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
• Coordinate across various teams to effectively manage production issues and maintenance activities.
• Respond to User Requests, Incidents and follow up on Problems in a timely manner.
• Ensure issues are reported, tracked, followed up and escalated timely.
• Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
• Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Contribute to preventive system monitoring and alerting, where appropriate.
• Support Change Management process and application releases.
• Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
• Support IT Security activities e.g. health checks after security patches.
• Support End-of-Day and End-of-Month overnight batch runs.
• Perform and coordinate regular maintenance activities.
• Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
• Analyze and challenge existing support processes to achieve continuous improvement.

Additional Responsibilities:

• Incidents resolution & Request Handling.
• Preventive maintenance.
• Pro-active actions / measures to limit corrective maintenance activities.
• Knowledgebase creation & maintenance

Requirements:

• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage):

• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional:

• Good knowledge on Supply Chain and Trade Finance.
• Understanding and experience in ITIL concepts.
• Possess good analytical, problem-solving skills and self-motivated

Behavioural:

• Good team player with strong analytical, communication and interpersonal skills.
• Results and client oriented.
• Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.
• Flexible to work in shift, weekend or public holiday and on-call support.

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Join us to Transform Lives!

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of IT Support Engineer.

The Team:

The Education Technology Services (ETS) provides an enabling, robust and supportive technological environment to empower users guided by principles of accountability, security and privacy. Ultimately, it is the rocket fuel of the organisation, jetting it forward and yet safe to use.

Your Impact and Contribution:

We are looking for an energetic and passionate technical specialist to help us realise our vision of building the next-gen learning community of empowered future technology leaders and learners. This role value adds through ensuring the organisation possesses a strong and secured network backbone that enhances all IT services needed by the organisation as well as by ensuring a safe and secured IT environment with zero compromises and breeches.

What you'll be Involved In:

Information Technology (IT) & Audio Visual (AV) Asset Management

• Coordinate with vendors on IT & AV equipment installations, service, maintenance and repairs;
• Maintain IT & AV equipment asset movement (loan and tracking) and administer asset purchases
• Provide IT & AV assistance and user training;
• Execute termly IT & AV preventive and maintenance plan;
• Ensure appropriate monitoring of IT & AV performance and provide recommendation on latest IT & AV product offering for future upgrades.
• Strictly adhere and preserve confidentiality of all IT & AV information;
• Regularly gives status reports across projects and addresses issues as appropriate;
• Complies with school wide policies and procedures.
• Assist in the development of standard operating procedures and policies.

Support

• Perform basic educational software, educational portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use
• Provides 1st line support for IT & AV needs on events, trainings and troubleshooting and technical support for classrooms (e.g. AV system, projectors, visualizers, Computers, and all other IT Equipment);
• Manages IT Hotline and Helpdesk email for urgent requests for support
• Any other responsibilities as assigned by Head of Department.

Your must-haves

• Degree Qualification in Information Technology / related field
• Minimum 2 years of experience in IT support
• Able to work in a fast-paced environment

Your good-to-haves

• Possess good written and verbal communication skills
• Hands-on, self-motivated
• Able to work independently as well as working in a team setting
• Desire to learn about autism and the passion to serve the autism community

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We apologise that only shortlisted candidates will be notified.

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advices and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC, SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC
• SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.