Total 666 support analyst job vacancies in SG OFFICE - ROBINSON ROAD

Job Description

· Preferably at least 4 years of experience in a business/data analyst function, or related professional experience.

· Experience in a Financial industry would be advantageous.

· Related experience in process improvements, project management, and leading change management would be advantageous.

· Possess strong business acumen/knowledge to prioritize business needs and promote effective analysis for respective stakeholders.

· Meticulous and analytical to make informed decisions from data.

· Creative problem solver who thrives when presented with a new challenge, while adhering to data compliance guidelines.

· Ability to see beyond the parameters of a single project to identify patterns, risks, trends, and strategic context more broadly within the organization.

· Excellent written and verbal communication skills.

· Bachelor’s Degree in related field such as Business Analytics/Business Administration/Banking & Finance.

As a Data Analyst (Risk), you will be involved in supporting the risk operations by conducting data analysis of risk cases to discover risk trends and behavior patterns from big data sets, thereafter being involved in designing long-term solutions to fight fraud. The insights you provide will be optimizing risk strategies to create business value and enable trust for our clients.

• Analysis of rich user and transaction data to uncover device, user, transaction, etc. trends that help alert SHIELD's risk systems and contribute to fraud prevention mechanisms
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis and developing strategic fraud rules to address them
• Perform data/statistical analysis to keep processes at the forefront of fraud detection by identifying areas of potential fraud risk and/or potential opportunities to improve current fraud mechanisms
• Develop and communicate insights and recommended actions to stakeholders to manage risk by contributing toward machine learning models, and risk management principles to help clients trust their users by staying ahead of new and unknown fraud
• Build and maintain dashboards for all stakeholders to provide visibility of key metrics, fraud patterns, and detection efficiency

• 3-5 years of experience as a hands-on analyst in a high-tech company
• Minimum Bachelor Degree in Computer Science, Data Sciences, Statistics, Math, or other related fields
• Strong experience in handling large-scale unstructured data
• Experience in SQL or other data handling tools, as well as the ability to learn more advanced data
• Business intelligence experience using tools such as Tableau, Qlik Sense, and Excel
• Working experience with any of the data analysis tools such as R, Python, SPSS, SAS, etc.
• Experience with the application of experimentation and statistical techniques (i.e. hypothesis testing, probability distributions, regression, decision trees, etc.)
• Ability to take initiative in a fast-moving and dynamic environment, and take timely actions to prevent risk of fraud

Your Next Exciting Role:-

We are looking for a KYC Analyst who possesses outstanding passion for this area of work, coupled with analytical and critical thinking, whom is always in search of comprehensive solutions, to ensure that our processes are in compliance with applicable regulatory and policy requirements in a seamless manner while minimising AML risks. You will report to the Compliance Director.

Sounds interesting! Get to know our Company:-

Alphabit Consulting Pte Ltd (“ABCC”) is a leading digital asset trading exchange, leveraging technology at its heart of how we work and serve our Customers and People.

We are on a mission to accelerate the adoption of digital assets, underpinned by a future wherein digital assets co-exists with traditional financial instruments.

As we continue to scale, two things are especially important to the continuation of our growth and success: Our People and Our Culture. So far, we have 60+ of our talented employees working from two offices in Singapore and HongKong and/or remotely And we are looking out for more! As when You join us, you join a culture of deliberate purpose and belonging - where your growth matters, your identity is embraced and your thoughts, work and outputs that you do matters!

If you are excited about being in an industry that is breaking new ground and have confidence that you can conquer challenging feats we’ll encounter, we want to speak with you. Join us and help lay the foundation towards building a decentralized financial future.

What would be a day @ ABCC look like:-

● Conduct comprehensive and meticulous KYC Maker reviews in accordance with the Know Your Customer Investigation Procedure

● Support in the end-to-end onboarding of all customer categories, from their request to open an account, through KYC, until they are verified, approved and receive access to the platform

● Analyse, source and verify the accuracy, completeness and sensibility of information across the Onboarding spectrum, identifying, and rectifying any discrepancies

● Collaborate closely with colleagues in the Compliance team to provide feedback on identified issues and assist in resolving complex KYC cases

● Ensure all existing customers are monitored and up to date with the latest Compliance, AML & Due Diligence policy requirements, and remediate accounts when needed

● Perform periodic enhanced due diligence and investigation on all high risk customer categories and reporting, including Politically Exposed Persons, and obtaining all necessary documentation to remediate and complete the customer file.

● Escalate and report potential risks or concerns discovered during the review process as part of the day-to-day/weekly Risk Committee operations to the Compliance Director and relevant stakeholders

● Responsible for the maintenance and update of Internal KYC Watchlists and Sanctions Screening lists

● Support in the design and conducting of KYC specific training programs to enhance awareness and adherence to compliance policies and regulations

● Maintain accurate and organized records of KYC review outcomes and produce regular MIS reports for Compliance Director and Senior Leadership

Preferred Qualities:-

● Experience thriving in startup or VUCA environments, showcasing hands-on, sense of ownership, resilience and adaptability in high-growth and fast-paced settings of which will be an advantage

● Keen sense of Learning and just being a passionate KYC SME

- Minimum of 1-4 years of experience in a financial institution

- Prior work experience in Cryptocurrency, blockchain, and related domains would be advantageous

- Fresh graduates, considering a career in Compliance/KYC, are welcome to apply

● You possess some knowledge of common KYC terminology, Investigative skills, Case construction, Trends analysis, along with understanding of emerging regulations, trends and systems affecting this area of work

- You have at a minimum, a Bachelor’s degree in business, finance, accounting, or equivalent/related disciplines

- Professional compliance certification (e.g. ICA Certificate or Diploma, ACAMs) is preferred

● You are familiar with the Payment Services Act, Regulations and PSN02

● You are proficient in the use of MerkleScience, Onfido or any other KYC tools

● You have the ability to analyze information, spot patterns and apply logical thinking to identify key issues and articulate ‘keep it simple’ solutions

● You are extremely organized and possess superior record keeping and organizational skills as well as attention to details

● You are not restricted to what has been delegated, but always looking to add value for process improvements and standardization.

● Ability to work well under pressure with a high level of motivation and tenacity

● Ability to work independently and on multiple projects concurrently

Benefits and remunerations

● Medical insurance coverage

Equal Opportunity Statement

ABCC is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.

Please note: by submitting your application, you acknowledge that you are giving your consent to the collection, use and disclosure of your personal data by ABCC for the purposes as set out in the Job Ad. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, by emailing [email protected].

Job Responsibilities

• Gather, analyse and formalize a user’s business requirements and processes into project specifications
• Evaluate on the feasibility of implementation and manage the scope of the project
• Manage project priorities and provide timely progress updates on project status to stakeholders
• Support and analyse reported issues/service requests and perform escalation if required
• Conduct gap analysis of current processes to identify improvement opportunities in the system

Job Requirements

• Degree in Business IT, Computing Science, Engineering or equivalent
• At least 1 year of experience as a business analyst or with 1 year of working experience in a bank or financial institution, preferably with experience in managing cross-functional projects
• Knowledge of Futures, leveraged Forex and other derivatives products will be preferred
• Good understanding of Agile and waterfall methodologies
• Strong project/requirements management skills and experience in business process mapping
• Excellent initiator with sound leadership skills
• Must possess strong analytical, problem-solving and report writing skills
• Strong interpersonal skills and ability to engage stakeholder effectively

Procurement Compliance Analytics

• Monitor and analyze procurement activities to identify potential anomalies / risks, monitoring and analyzing procurement processes to ensure data accuracy and compliance with company policies, procedures, and relevant regulations.
• 
  

Procurement Performance Management

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of procurement operations.
• Analyze procurement performance data and suggest process improvements and innovative solutions to enhance procurement efficiency and effectiveness

Qualifications

• Bachelors degree in Business, Supply Chain Management, Analytics, or a related field.
• 4+ years of experience in procurement analytics
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent communication and presentation skills to convey complex data findings to non-technical stakeholders.
• Detail-oriented and able to manage multiple projects simultaneously.
• Knowledge of procurement regulations and compliance is a plus.
• Knowledge in data analysis and visualization tools (e.g. Power BI).

Position Overview: As an Administrative Assistant , you will play a crucial role in supporting day-to-day operations and ensuring smooth administrative processes within the company.

Responsibilities:

1. Administrative Support: Handle incoming and outgoing correspondence, including emails, phone calls, and mail distribution. Assist in managing daily administrative tasks, including scheduling appointments, coordinating meetings, and handling inquiries. Maintain office supplies inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt.
   
2. Documentation Management: Prepare and edit documents, reports, presentations, and other materials as needed.
   Ensure accuracy and completeness of all documentation related to import and export processes.
   
3. Communications Coordination: Assist in drafting and distributing internal communications, memos, and announcements.
   Coordinate travel arrangements and accommodations for company personnel as needed.
   
4. Logistics Support: Assist in coordinating logistics for import and export activities, including tracking shipments, preparing shipping documents, and liaising with freight forwarders and customs agents.
   
5. General Assistance: Ad-hoc administrative support to various departments.
   
   

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• As the job require frequent interactions with overseas customers/suppliers, communication skills in English, both written and verbal are required.
• Knowledge of import/export processes and logistics.
• Prior working experience in a Japanese company (preferable but not required)

Benefits:

• AL: 14 days, AWS

Requisition ID: R000054603
Job Location: Singapore - Duo Tower

To submit application, please click below posting link or copy and paste to a new browser:

https://chevron.wd5.myworkdayjobs.com/jobs/job/Singapore-Central-Singapore-Singapore/Contracts-Analyst_R000054603

The Contracts Analyst supports contract requirements for Chevron’s Global Supply and Trading Organization.

Responsibilities for this position may include but are not limited to:​

• Negotiate and execute Oil and Gas trading Contracts, Master agreements &/or Confirmation Notices with counterparties.
• Timely and accurate preparation of contracts by validating trade details to determine appropriate contract terms for the sale, purchase, exchange, processing, and transportation of Oil and Gas commodities.
• Review & validate Contract clauses in General Terms and Conditions (GTCs), Master Agreements &/or Confirmation Notices to ensure Chevron's interests are properly represented.
• Coordinate internal SME reviews and corresponds with the counterparty (including responses to their replies).
• Review & respond to 3rd Party Contracts
• Provide tender reviews and guidance to the trading organization.
• Update system reports, such as control monitor reports in the internal trading systems (Endur, RightAngle, etc.).
• Support any digital initiatives rollout and perform other administrative duties such as filing of documents, audits, and others.

Job Requirements:

• Bachelor’s Degree
• Preferably at least 1-2 years of contracts management or related experience in oil and gas industry
• Business Acumen – Knowledge of cross commodity trading activity, contract preparation and RightAngle or other trading systems.
• Execution – Ability to prepare contacts in a fast-paced trading environment with a high degree of attention to detail and prioritize work to meet customer requirements.

Sale Support Admin / Sales Coordinator @ North Bridge Rd (IT Industries)

Salary: $2800 ~S$3300

(Company don’t have intensive big amount each tasks)

Working Term: 1 ~ 1.5 Years Contract Term

Annual Leave: 20 Days

5 Days Week

Mon-Fri: 9.0am-5pm

- Healthy work culture

Job Responsibility: (Training Will Be Provided, so not to worry)

1. Getting cost from various vendors and consolidate to a quote.
2. Send renewal quotes to customers.
3. Do invoicing
4. Follow up payment via our accounting software
5. Answer phone calls

Requirement:

1. Sensitive to numbers, and costs.
2. Don’t mind doing multiple tasks
3. O Level

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Test Operations Analyst

Job Requisition Number: JR29210

Job Level: 6 - 9 years of relevant experience (L3)

Key Skills:

l Administrative and operation functions experience

l Good organizational skills, with attention to detail

l Excellent communication skills (Both Oral & Written both)

l Focus on quality and eye for process improvement

Job Objectives

l Test Operations Analyst will work closely with the respective stakeholders within TCOE (Testing Center of Excellence), primarily TPMs (Test Programme Managers) and test vendor partners to make sure the testing operation functions are running seamlessly.

l Reporting to the TCOE Test Operations Lead, the candidate shall ensure that TCOE operation functions are tracked, monitored and reported periodically.

Key Responsibilities

l Manages the administrative processes, methods and standards to ensure that the operation functions within TCOE is adhered

l Design tracking and reporting mechanisms to ensure the administrative function are compliant with defined policies and standards

l Design and operate a process to centralise the main 4 TCOE administrative functions in the financial lifecycle

n Request for eCRF (Electronic Contract Repository Form)

n Request for eMemo (Electronic Memo request for budget drawdown)

n Request for ePR (Electronic Purchase Request)

n Invoice clearance and monitoring

l Collaborate and define clear segregation of functions between TCOE and P&OP (Process & Operations Planning team), a shared operation functions across GIPS (Group Infrastructure & Platform Services)

l Work with P&OP team to make sure hygiene factors such as e-learnings and clean desk policies are adhered to

l Support the TCOE Business Continuity Program functions such as BCP awareness and Calltree exercise

l Work closely with Business Finance & P&OP teams to make sure TCOE HC are tracked, reported and provide trend analysis periodically

l Drives and measures adoption of GTO testing processes, methods and standards across GTO domains

l Support TCOE team to daily operation such as seating and timesheet

l Support the coordination of any operation functions with IH2 (Innovation Hub 2) and Intermark Office in Malaysia

l Updates and maintains standards/ processes/ methodologies relating to testing and ensure alignment with other Banking clients GTO defined policies/ guidelines/ processes in supporting IT delivery to business.

l Provides periodic reports on quality metrics used to benchmark and measure respective Testing domains and adherences to GTO defined standards on testing.

Key Requirements

l Client looking for a Operation lead. A person who looks at processes primarily in Procure to Pay Financial. This person should also possesses experience in vendor management, looking at the operations and contractual factors of the engagement. Banking Client looking for any technical personnel nor testing experiences. This role will be in Testing department but not delivery testing.

l Bachelor’s Degree in computer engineering/ Banking & Finance or related field

l Must have oral and written communication abilities for both English language

l Proven working experience in operation administrative functions equivalent role with at least 6 to 9 years relevant experience in Banking and Finance

l Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

l Strong attention to details, excellent analytical and problem-solving skills

l Experience in financial lifecycle primarily in procure to pay process

l Experience in vendor management to deal with external vendors

l Testing or quality certifications will be preferred

l Must display a high level of professional judgment, commitment, integrity, and teamwork.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. Support the Operations department

• Assist to procure ship essentials;
• Assist to collate the procurements and vessel's location;
• Update of required information;
• Update and filing of vessel's certificates;
• Liaise with crews for crew's seaman book and passport;
• Delivery of documents to shipyard whenever necessary;
• Billing.

2. Support the Logistics department

• Assist to get quotation from freight forwarding companies;
• Assist to arrange for crane/trucking etc whenever required;
• Required to attend to loading / unloading of cargos at times;
• Collate all documents/jobs for billing.

3. Office support

• Booking of hotels for customers, restaurants etc;
• Arrangement of buffets for office functions;

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead requirements gathering and analysis, and translate business requirements to system specifications.
• Manage the entire development lifecycle of enterprise-wide projects, including tender specifications preparation, evaluation and implementation of systems, vendor and outsourcing contract management.
• Provide system and end-user support which include application configuration, administration, maintenance and data extraction requests.
• Value-add by providing advice on best practices in using appropriate technology, reviewing and improving work processes, facilitating and supporting users change management process and influencing alignment of changes with the overall organization goals.
• Prepare test plans, lead and coordinate integration and user-acceptance testing.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users feedback and plan for enhancements.
• Monitor new technologies / releases / patches and make recommendations to continuously improve work processes and services.
• Ensure high quality of deliverables, and review team members' deliverables.

• Degree / Diploma in Computer Science or IT
• At least 6-8 years of relevant work experience, with hands-on experience as a project / functional lead.
• Good experience in business requirements gathering and analysis.
• Prior IT experience in institute of higher learning and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Certification in Business Analysis and / or Project Management (e.g. PMP, CITPM) will be useful.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management, negotiation, analytical and problem-solving skills.
• Proactive self-starter who is quality conscious, attentive to details, result-driven and a team player.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities:

• Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
• Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
• Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.
• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
• Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
• Any other ad hoc duties.

Requirements:

• Diploma in business or related field of study.
• At least 3 years working experience preferably in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website:

www.liquidgroup.sg

www.xnap.network

Responsibilities :

Planning/Delivery

• Gather, analyse and formalise user’s business requirements and processes
• Evaluate on the feasibility of implementation and manage the scope of the project
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Creating Epics, user stories and product backlog following Scrum Methodology
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources

Documentation

• Develop technical design specifications and translate the technical design into process and product backlog specifications
• Create and keep up to date product support documentation

Support

• Provide post-implementation support (including production support and service requests)
• Escalate and discuss critical issues such as scope creep with the relevant managers
• Support the sales team with required technical knowledge

Research/Insight

• Conduct gap analysis of the current business process to identify improvement opportunities
• Conduct requirement gathering sessions
• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Requirements :

• BA/BS degree or equivalent work experience
• At least 3-4 years IT working experience with strong Payment Industry Experience
• Possess relevant system development/maintenance experience.
• Excellent communication and interpersonal skills
• Good understanding of Software Development Life Cycle (SDLC) processes
• Understanding of accounting principles
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques
• Strong knowledge of Scrum theory, rules, and practices
• Solid experience working with Architecture and Developments teams to assess and size story/epics
• Ability to understand and represent both the business and technology
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Ability to work efficiently under pressure involving tight deadlines
• Giving thoughtfulness to detail and high level of precision

Please submit your CV indicating your current (state if you have a 13th month/AWS) and expected salary in your CV when applying for the position.

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Work with global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Responsibility to ensure the 1Help 24x5 telephone systems are effectively manned.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day-to-day incidents or requests from company end users (L1, L2 and potentially L3 activities).
• Basic Mobility Support (Primarily for iOS devices, occasional alternative products).
• iMac Support (Install, Moves, Adds and Changes).
• Project support and potential leadership of project initiatives (Large Scale IT Objectives).
• Basic asset management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock.
• Knowledge base usage, reference, and collective improvement.
• Effective management of hardware and software distributed to employees.
• Continuous observation of internal support provisions, providing feedback for opportunities of improvement where appropriate.
• Occasional creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the groups performance.
• Management of project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Onboarding of new employees (work equipment preparation)

• At least Bachelors Degree in Computer Science or others IT related discipline
• Minimum 2 years of experience in IT technical support, preferably in a midsize or larger organization.
• Excellent and professional customer service skills and able to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Experience in supporting Board level Executives directly would be an added advantage
• Good to have experience in supporting for audio visual events
• High level of expertise in both Windows and Apple operating systems, platform software and associated hardware
• Understanding of networking principles and printing environments.
• Understanding of ITIL principles
• Experience in creation of support documentation, guides and manuals
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Excellent teamwork skills and the ability to work unsupervised
• Organized and deadline driven with the ability to track multiple tasks simultaneously

This position reports to Learning & Programme Manager, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Administration:

· Provide support for course development, enhancement and management, including preparation and procurement of materials, scheduling, course registrations and enrolments

· Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, etc.

· Provide other administrative support, including procurement, preparation of reports, etc.

(B) Learner Management:

· Manage learner records and database processes.

· Manage course registrations and enrolments.

· Assist in the orientation and onboarding of learners.

· Dealing with learner enquiries.

· Collect feedback from learners.

(C) Administration of Learning Management System (LMS):

· Administer user accounts on the LMS.

· Upload and distribute course materials through the LMS.

· Monitor learner progress and prepare learning progress reports.

· Liaise with LMS vendors/suppliers for support.

(D) Course Funding Administration:

· Prepare necessary documentation and execute processes to support Skillsfuture Singapore course funding applications and disbursement and any other subsidy schemes.

KEY SPECIFICATION

· Minimum diploma with at least 3 years’ relevant working experience.

· Prior experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting

· Experience with using and administering learning management systems would be an advantage.

· Prior experience with Skillsfuture Singapore funding administration would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful and organised.

· Able to work confidently with members of the Judiciary and legal community

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Job Responsibilities:

• Opening and closing of centre (12.30pm to 9.30pm on weekdays and 10am to 5pm on weekends)
• Managing front counter and centre hotline
• Performing customer service duties and answering all enquiries
• Assisting clients with registration of programmes and application for assistance schemes
• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping
• Promoting CDAC programmes and recruiting participants
• Preparing rooms and materials for centre activities
• Following up with attendance for centre activities and calling of absentees
• Preparing incident reports where applicable
• Handling walk-in donations
• Any other adhoc duties

CDAC@ Bedok

Blk 138 Bedok North St 2 #01-185 Singapore 460138

Vacancy for one admin support staff on 28-hour work week including working on weekends (Saturday or Sunday).

Monday: 12.30 pm – 5.00 pm / 5.00 pm to 9.30 pm (rotating every 3mths)

Wednesday: 12.30 pm to 9.30 pm

Friday: 12.30 pm to 9.30 pm

Saturday / Sunday: 10.00 am to 5.00 pm

Job Requirements:

• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking clients will be an added advantage
• Possess prior customer service experience
• Computer literate
• Service-oriented and Team player
• Passion to serve in social service sector

Responsibilities:

 Perform examination and evaluation of current systems to identify requirements

 Interface with users to track additional requirements and features

 Guarantee adherence to deadline and budget requirements

 Maintain up-to-date knowledge with current technologies and technical developments

 Conduct assessment on new Platforms to ensure the technology solutions leverage cutting edge integration capabilities

 Assist in the requirements gathering and process mapping workshops

 Responsible for the review of business/functional requirement documents, and also develop technical design documents

 Support the IT unit in maintaining accurate records of all hardware and software, as well as develop and maintain documentation related to IT processes.

Requirements:

 At least five years of experience, and must be comfortable with modern frameworks and technologies. They must also possess demonstrated experience resolving complex business and application problems

 Knowledge: It is essential that they have a strong technical development background, are familiar with a variety of programming languages, and have experience developing applications on top of platforms

 Communication skills

 Interpersonal skills

 Collaborative skills

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Functional Business Analyst

Job Requisition Number: JR28510,JR28480

Job Level: 6-9 years of relevant experience (L3)& More than 10 years of relevant experience (L4)

Location: Singapore

Functional Business Analyst

l Assist to document the detailed requirements in line with Banking clientsstandards

l Understand existing technology landscape at Banking clients with a view to delivering seamless integration

l Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.

l Work with various operational teams to establish new procedures as needful

l Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed

l Perform requirement traceability matrix against BRD and FSD

l Review and confirmed list of capabilities against BRD

l Manage the change process within the analysis phase

l Review and signoff functional specs prepared by various SAs

l Review test cases with SIT testers

l Provide support for SIT/UAT

l Provide support on product incident investigation and resolution

Team Collaboration

l Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements

l Work under the supervision of senior FBA and solution architect to derive final solution

l Work with Test Manager to translate business requirements into test scenarios

l Facilitate / provide "Train the Trainer" on application enhancements

l Maintain up to date knowledge base related to application features and processes (subject matter expertise)

l Testing & Scope Management

l Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

l Perform impact assessment and estimation for Project Change Request.

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Firm Overview:

Cambridge Associates is a leading global investment firm. We work with non-profit institutions, pension plans, and private clients to build investment portfolios that help them meet their philanthropic goals, pensioners’ obligations, or personal endeavors. We offer one service—portfolio management—either as an outsourced discretionary investment office or an extension of an existing investment team. This includes helping clients with developing investment policy, portfolio construction, and manager selection. We are motivated only by what is best for our clients and have been committed to independence since our founding 50 years ago.

Our clients trust the experience, leadership, and integrity of our investment professionals. We have a global team of outstanding investment advisors and an extensive research platform to support them. With more than 1,200 employees in eleven locations around the globe, we are constantly looking to discover new ideas for our clients’ portfolios. This extensive network helps us to identify and access the best global investment opportunities all over the world.

Position Overview:

The Asia Private Investments (PI) Team consists of Directors and Analysts/Associates based in Singapore and Beijing. PI includes venture capital, private equity, and other illiquid investment opportunities across all Asia-Pacific markets. For the avoidance of doubt, the focus is on investment into private funds and not individual deals, though the team does help with coinvestment opportunities to a lesser extent.

The Investment Analyst/Associate (IA) will gain experience in two core functions: (1) portfolio management through working with our clients and (2) investment research by meeting and evaluating private investment fund managers in Asia. IAs will build deep expertise in Asian private investments in addition to broader context of global private markets through internal team forums and by working on global client portfolios.

IAs will work closely with investment directors to provide investment due diligence and market research, analysis, and investment recommendations to our clients. The role involves quantitative analysis as well as a strong qualitative component. Alongside investment directors, IAs will meet senior executives from PE and VC firms as part of our research coverage of the Asian PI markets. Such meetings form the basis of our firm’s PI manager opinions and thematic investment views in Asia.

Having both strong oral and written communication skills is very important, as IAs are responsible for describing market conditions and relaying investment recommendations through written reports and in-person meetings. Clients served by the Asia PI team include large global clients where we are responsible for managing the clients’ Asia PI exposure as part of a global team of colleagues; and Asia-based clients, where the team is responsible for building a global PI portfolio.

This position that we are currently hiring for will be based in our Singapore office.

Job Responsibilities:

• Meet with and evaluate PI fund managers and write post-meeting commentaries
• Complete in-depth due diligence on opportunities that we are recommending to CA clients
• Ad-hoc analysis to support our thematic investment views
• Work with investment directors to build and manage private investment portfolios for clients
• Prepare investment memos and client presentation materials related to investment manager recommendations, portfolio updates, and other thematic discussion topics customized for clients
• Synthesize firm research and highlight interesting new private investment ideas and maintain a customized investment pipeline for each client
• Gather and analyze clients’ historical performance and company exposure data with the aim of developing a strategy for their private investments portfolio, understanding portfolio geographical and sector exposures, and identifying performance drivers/detractors
• Serve as an interface between the Asia PI team and clients/colleagues for questions on Asia PI fund managers and market views
• Other duties as assigned, as earned, and as the group evolves

Skills:

• Demonstrated interest in private investments including venture capital, private equity, private credit, etc.
• Familiarity with the private investment manager landscape would be a bonus but not a pre-requisite
• Strong writing ability and oral communication skills
• Strong analytical skills
• Shows good initiative and a curiosity to learn
• Excellent organizational skills, keen eye for detail, ability to prioritize and work on multiple projects simultaneously and under tight deadlines
• Must have a strong command of the English language; business fluency in Mandarin, Japanese, or Korean is a plus
• Must be proficient in Microsoft Excel
• A demonstrated ability to work independently and as part of a team
• A desire and capability for periodic travel

Qualifications:

• Bachelor’s degree (any major) with a record of high academic achievement
• Individuals with 0-4 years of work experience are welcomed to apply
• Must be eligible to work in Singapore without sponsorship or restriction

All applications must include a resume AND a cover letter in a single PDF document for consideration.

Please apply directly to:

https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=CAMBRIDGEASSOCIATES&cws=47&rid=10142

The firm is committed to the concept and practice of equal employment opportunity, and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.

Position Description

Role: Carbon Projects Analyst

Date: 14.02.2024

Location: Singapore

Employment: Full time

TEM's Purpose

To empower businesses, customers and communities to achieve carbon neutrality and make extraordinary impact by connecting with life-changing high quality, high integrity offsetting projects.

TEM's Values

We create maximum impact every day

Positive environmental and economic impact are the foundations of everything do. We consider risk, return and impact equally in our decision making.

We drive profitability to scale our impact. We channel significant investment into nature to enable others to achieve net zero carbon emissions.

We have a pioneering mindset

We are ambitious and creative in building our part of the net zero economy.

We challenge assumptions to discover creative solutions to hard problems.

We are curious, take smart risks and are open to, and learn from failure.

We operate with the highest level of Integrity

We are genuine, open, ethical, and fair.

We only pursue opportunities connect with our values.

We pride ourselves on setting the standard for high integrity offsets. How we get things done is as important as what we achieve, even when it’s challenging.

We achieve excellence together

We win, lose, and celebrate together.

We trust and empower each other and tell it like it is, with respect and empathy.

We set a high personal bar and commit ourselves fully to our Purpose.

We embrace a partnership approach, with suppliers, customers, and each other.

Our People

A diverse, inclusive, and high-performing culture:

Where we inspire our people to deliver outcomes that have greatest impact on our customers, communities and each other.

Where we are surrounded with talent and as a team we respect and value each other to solve complex problems and innovate.

Where we empower our people to grow personally and professionally by embracing new ways of thinking, learning and working.

About TEM

TEM is a vertically integrated carbon solutions provider that focuses on providing solutions throughout the carbon supply chain.

· Customers: TEM supports its customers’ emission reduction commitments with carbon offsets and strategic solutions through deep corporate partnerships, wholesale transactions, and digital applications and products.

· Integrated Solutions:

TEM works with traditional landowners, farmers, corporates and governments across Asia-Pacific to identify, develop, own and/or manage high-integrity projects that deliver long lasting impact. In addition, TEM provides tailored carbon offset solutions though digital offerings and portfolio management.

· Risk and Impact Measurement:

TEM identifies and manages quality assets to procure a premium supply of integral and impactful carbon offsets for its customers and wider distribution via the global market.

All origination and distribution activities are supported by comprehensive due diligence and impact measurement and monitoring services.

· TEM is an equal opportunity employer, we encourage women and people from culturally diverse, Aboriginal and Torres Strait Islander backgrounds to apply.

Your Business Unit

Climate Positive

· Climate Positive represents TEM’s origination division and is responsible for sourcing, developing and managing carbon projects, with established project portfolios split between its domestic and international operations.

· Climate Positive’s origination pipeline is comprised of Australian Human Induced Regeneration HIR/IFM and environmental plantings, and International REDD+, Cookstoves and Blue Carbon projects located across APAC.

Your Team

You will be working alongside the Managing Director of TEM Asia Pacific, Senior Carbon Project Managers and Carbon Project Managers.

Reporting line

The role reports to the Managing Director of TEM Asia Pacific and is a member of the Climate Positive Team.

Purpose of role

To assist our Carbon Project Managers with specialist technical support and project management in the origination and implementation of carbon offset projects in Asia Pacific.

Your Responsibilities

· Assist with project management of carbon origination projects that are being developed by TEM, including preparing and managing Project Plans, budgets, and internal reports, to ensure project quality and timeliness

· Provide technical support in the identification, assessment, and implementation of carbon offset projects, including the preparation of due diligence and other technical assessment reports

· Provide support to the Project Management Team by assisting with quality assurance for technical reports that may be prepared internally for TEM or externally by consultants and other external parties

· To update and maintain key technical documents, including Project Design Documents, Validation and Monitoring Reports for carbon offset projects, ensuring a standard that is required for third party auditors and project registration/issuance entities such as Verra, Gold Standard, Climate Active and the CDM Executive Board

· To learn and understand up-to-date knowledge on project methodologies that are relevant to TEM and the policies and requirements of project registration and issuance entities

· Liaise with TEM staff to provide internal technical support as may be required

· Communicate with external parties

Other duties

Fulfil other duties as required by management and other department personnel as requested/required.

Your Skills & Experience

· A degree or diploma in Environmental Science, Engineering or other relevant fields is an advantage

· A passion for climate change and a real desire to make a difference in this fieldector

· A passion for climate change and a real desire to make a difference in this field

· Excellent client liaison skills, business development and negotiating skills

· Highly organised, ability to manage competing priorities and meet deadlines, and remain calm under pressure in a fast-paced environment

· An understanding of carbon markets is considered an advantagey to build relationships and influence stakeholders at all levels

· An understanding of carbon markets is considered an advantage

Our Leadership philosophy

At TEM, leadership is a privilege, and at it core is a real desire to make a difference in the lives of our people, customer and communities in which we operate. Leadership is not tied to a title; it is a collection of beliefs and behaviours that energise others to achieve collective and sustainable outcomes that deliver impact. Our leaders at TEM put Customers and Communities first, are always learning and pursue our purpose by living our values.

How to apply with TEM

· Please apply by submitting a cover letter outlining what you will bring to TEM (1 page maximum), and CV (maximum 2 pages) to [email protected]

· Singapore Citizens and PR applicants only.

· This position may be offered as part of Workforce Singapore’s Career Trial Program or Career Conversion Program on a full time basis. The Career Trial will be for 3 months, with a view to a full time job offer at the end of the trial for a suitable candidate. $3000 - $5000 SGD per month upon completion of Career Trial.

This position description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Job Responsibilities:

• Perform in-depth analyses on large datasets to gain a deeper understanding of beneficiaries
• Work with cross-functional teams to build and maintain dashboards to monitor and gain business insights. Guide users on creating and using reports and visualizations to communicate findings to stakeholders
• Prepare data for regular and ad-hoc reporting based on organization needs
• Contribute to the improvement of business operations through automation
• Improve data collection & analysis processes to achieve efficiency and productivity
• Foster data literacy across the product organization and establish standards for data-informed decision-making
• Liaise with external agencies like the Ministry of Education and Ministry of Social and Family Development on data relating to our beneficiaries
• Support and jointly participate in in-house research using data and also external research projects where necessary
• Support Board meetings and preparations of materials for reporting to Board and Exco

Job Requirements:

• Relevant degree in business analytics, data analytics, computer science or other similar field
• At least 3 years of relevant experience
• Excellent quantitative analysis, use of spreadsheets and modeling tools
• Strong communication and presentation skills to interface with stakeholders
• Salesforce & business objects expert with extensive reporting and dashboard skills and experience in Power BI would be an added advantage
• Good team player and collaborative
• Must be self-motivated with a strong focus on delivery
• Familiar with Personal Data Protection Act

About the function

Technology Strategy & Advisory (TS&A) helps shape, architect and deliver exceptional value from technology for our clients. TS&A operates at the intersection of industries, platforms, cloud, data and AI. Our team of technology strategists, enterprise architects and transformation excellence practitioners work with chief information, technology, and data officers on how they can best use technology and innovation to reinvent their business.

Key Responsibilities:

• Shape the role of technology in business strategies through the assessment of the current technology footprint.
• Drive strategic opportunities to incorporate innovative technology solutions into business transformations.
• Identify and prioritize opportunities based on a detailed assessment of the current technology landscape, requirements, and company's overall strategic vision.
• Develop operating model and business case to incorporate technology components.

Requirements:

• Experience in developing business, technology, or functional strategies to drive transformative solutions.
• Knowledge of operating model development, industry insights, cloud strategy & insights and Value architecture & realization
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• This role demands a blend of technical expertise, strategic thinking, and the ability to work collaboratively to deliver Tech Strategy & Transformation solutions that drive business success

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.