Total 517 support analyst job vacancies in d12 balestier serangoon toa payoh

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

“If career growth and professional development is important to you, then you may be the candidate we are seeking.”

We are a growing Information Technology company providing quality software solutions and IT technical support. Rather than just supporting an in-house system, we offer abundant opportunities to learn through the implementation of ERP projects and support of our many clients. Training and mentorship will be provided.

Roles & Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Respond to site to troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
• Ensure timely escalation of major and critical incidents.
• Provide user training in the usage of ERP Software.
• 1st line user support of ERP Software eg respond to customer call, assist in the software implementation, and liaise with the development team for program fixes.
• Testing of new software development.

Requirements:

• No prior ERP software knowledge or software coding is required. Training and mentorship will be provided.
• Minimum Diploma in Computer Science, Computing Engineering, Information Technology or equivalent
• At least 1 year experience in technical support of computer hardware, software, networks, printers, and IT peripherals. Kowledge of Linux is an added advantage.
• Good interpersonal skills and enjoys interacting with clients.

Commercial vehicle workshop and rental company in the east hiring operations support coordinator.

Roles & Responsibilities

- Facilitate the handover/takeover of rental vehicle to and from customer.

- Perform basic checks and maintenance of rental vehicle.

- Attend to customers' enquiries and requests for vehicle servicing and repairs& raise work orders to mechanics.

- Drive vehicle to inspection centre for routine inspections.

- Performs ad hoc duties as assigned by supervisors.

Requirements

- Independent, proactive, good communication skills.

- Possess valid class 3 & 4 driving license.

- Prior working experience in automotive workshop will be an advantage.

Working Hours

- Mon – Sat , 9am - 6pm

Location

- Defu Lane

Salary Range

- $2000 to $2500

Role Purpose

Support to implement Business Intelligence, Data Analysis & Digital plans. To identify data science, business intelligence, reporting, and data analysis needs and provide data that is accurate, congruent, reliable, and in line with overall business objectives and needs. Understand, describe, and quantify business processes and translate them into Data analytics needs along with group guidelines and policies.

How will you contribute to the success of DHL?

• Support the execution of data analytics projects by understanding and translating business context and facts into business intelligence and data science needs with little project manager supervision.
• Analysis of the business processes as well as the derivation of problem areas and analytical requirements.
• Interpret the model results in the business context and prepare them for discussions with the business.
• Help deploy solutions across regions and countries.
• Support to implement Business Intelligence, Data Analysis & Digital plans to identify digital automation, business intelligence, reporting, and data analysis needs and provide data that is accurate, congruent, reliable, and in line with overall business objectives and needs, Group guidelines, and policies.
• Support the anchoring of data-driven decisions in operating business through the building up of specialist methodical knowledge and knowledge transfer from completed projects.
• Support identification of new Data Analytics needs and opportunities.
• Contribute to process improvement in the working area.
• Support the definition of project contents, deliverables, and timelines.
• Implement best practices and lessons learned on business analysis and translation to and from data scientists.
• Largely independent preparation and presentation of results and implications of Digital Automation projects.
• Verify the accuracy and plausibility of analytics outcomes and communicate as such.
• Support onboarding of new team members.
• Derive analytical requirements, select, and interpret the results in consultation with the project lead.
• Data ability to gather, analyze, and mine data statistically.

Requirements

• Master's University degree in Business or equivalent work experience.
• With more than 2 years of experience, affinity with BI and Data Science is beneficial.
• At least 5 years experience in business analysis and/or leading (global) projects.
• Experience with project methodologies such as Agile methodology is a plus.
• Innovative, creative mindset Self-motivated, energetic, and enthusiastic.
• Analytical and process thinker with the ability to challenge the status quo effectively and constructively.
• Team player with a can-do attitude, continuously learning, and self-motivated.
• Strong communication skills, both verbal and written.
• Excellent influencing and persuading skills, strong ability to motivate and convince.
• Ability to overcome the complexities involved in changing complex processes, systems, and habits.
• Microsoft Excel and/or Access experience.
• Experience with Power BI is a plus; Python programming skills are a plus.
• Strong interest in Creating Value with Data.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

About Us!

As a Systems Analyst you are part of HDB’s IT Group to drive digital transformation. You will be part of an application development team that will leverage on innovation and technology to enable business excellence. You will have the opportunity to work closely with various stakeholders in HDB to manage, design and develop systems that support HDB’s wide spectrum of business domains.

What Will You Do?

We will provide a career, not only a job.  Your total development as an ICT professional is our focus rather than just getting a job done. There will be ample opportunities to build on your competencies with the training and exposure that we have available in the many technical platforms and range of digitalization projects we have.

You will be a Great Fit if you:

- Understand HDB’s business processes and work with users to design and develop an end-to-end solution
- Provide advice and assistance to business users in the effective use of application system and information technology
- Manage the development of the application system and ensure the project is implemented within budget and according to schedule
- Design solutions that are of quality and functional to ensure a good user experience
- Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment
- Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture
- Produce technical documentation for application systems.
- Have a keen interesting in IT / programming / system designs
- Good understanding of SDLC
- Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc

Good to Have:

- Experience/knowledge in Scrum /DevOps concepts
- Experience/knowledge in the various technologies supporting CI/CD such as Git, Maven, Jenkins, etc
- Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc
- Great Attitude to bring the best out our team
- Team Player; we work together as a team
- Autonomous & Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Entry level applicants are welcomed to apply.

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14414880/91f7c252-23c8-1ede-b5f3-81a50057d275

Purpose: -

To provide technical expertise and know-how of the products and to keep up to date technical

information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

1. Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including but not limited to audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
• To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Yamaha PV Cloud licensing.
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Retail (especially Plaza Singapura) display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.

2. Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
• Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.

3. Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
• Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.

4. Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.

5. Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
• Provide internal and external training on new products and support procedures.

6. Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
• Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.

Asset / PA Store / YDACC Management:

1. Inventory Tracking:

• Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.

2. Lifecycle Management:

• Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.

3. Maintenance and Compliance:

• Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.

4. Risk Management:

• Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.

5. Inventory Control:

• Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.

6. Equipment Checkout/Return:

• Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.

7. Maintenance and Repairs:

• Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

8. Others

• Any other duties as assigned.

Job Requirements

1. Minimum Diploma in Audio Engineering, Electronics & Communications

2. 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital

Mixing Console

3. Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales

Environment)

4. Knowledge in Yamaha Professional audio products will be an added advantage

What you'll Do

As a Customer Service Consultant, you’re the provider of great customer experience.  You will build rapport by interacting with customers via email and telephone, providing solutions that not only meet expectations but shatter them.

Our customers can be anything from our end users to distribution partners, i.e. it could be a fisherman on a boat in the Atlantic, or a ship approached by pirates outside Somalia. No 2 days are the same and that is what makes the job so unique and interesting. Please note that we are not a call centre and we do not wear headsets.

The day-to-day

• Respond to requests for customer assistance in person, via telephone, electronically within the agreed SLAs
• Logging, updating and creating tasks as required on SNOW
• Handling incoming calls and logging, updating and creating tasks for customer queries and cases as required using corporate CRM systems
• Handling customer complaints in accordance to the GCO complaints procedure, updating internal systems
• Close liaison with internal and external customers to provide regular updates on customer queries
• Research customer issues, referring to a local directory of information to handle customer queries
• Provisioning, activating and de-activating terminals, managing suspensions and sim activations across all satellite constellations
• Checking invoices on behalf of billing and providing customer updates as required
• Providing call data records for customer usage as required by customers
• Troubleshooting of network, hardware and application issues, updating systems and customers as required
• Managing assigned cases in line with customer expectations and departmental SLAs and KPIs
• Close liaison with customers, providing updates and or appropriate action to resolve queries
• Identifying and escalation to management situations requiring urgent attention
• Staying current with system and product information, changes and updates
• Other duties as required by the line manager

Benefits:

• MNC, 5 days, North
• Salary: $2000 - $3000, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Responsibility

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install and configure hardware and software applications
• Monitor and maintain Cartrack application and systems to ensure their smooth functioning
• Document technical procedures, user manuals, and FAQs
• Provide technical support for any IT related matters or issue
• Train users on the use of Cartrack applications and hardware
• Continuously update technical knowledge and skills

Requirements

• Minimum Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
• Entry level are welcome to apply
• Experience with command line interface (CLI): Bash, Powersell, ect would be an advantage
• Experience with embedded systems would be highly advantageous
• Must have a pleasant personality with high levels of motivation and enthusiasm
• Ability to work independently and as part of a team
• Willingness to work outside regular business hours as required

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Job Description

The incumbent is a member of the Managed Services Business Unit (MSBU) Business Planning and Support Team, which is responsible to carry out all aspects of the business and project related tasks assigned by the Business Unit Head/Team Lead, to ensure the smooth running of MSBU’s business operations.

The position requires flexibility, good communication and interpersonal skills. The incumbent has to be highly organized, enthusiastic, responsible, self-motivated, with ability to work independently, as well as part of a team.

Responsibilities:

Project Life-Cycle Activities

• Participate in project life-cycle financial operations from pipeline opportunities, including tender process for Managed Services projects to technically, completion of projects
• Perform analysis on projects’ costs spent and pricing, provide information and insights on expenses and determine profitability margins
• Identify and report on variances on margin growth and recommend actions for optimization/recovery to improve business performance

Business Analysis and Reporting

• Monitor business performance progress through analysis of financial results and business drivers, variances and trend/risks
• Assist in preparing the monthly and quarterly business performance reports and commentary, focusing on sold revenue, sales traction and client profitability
• Perform business operational metrics tracking, revenue recognition analysis, cost analysis and prepare reports and projections based on this analysis
• Evaluate current capital expenditures and depreciation and aid in the capital budgeting and expenditure planning processes
• Perform all relevant regular system checks to ensure the integrity of the numbers
• Support the invoice approval flow and cost allocation for the Delivery team
• Identify and drive process improvements, including developing automated reports, tools and Excel dashboards
• Work closely with Finance, Middle Office, Sales, Delivery and other stakeholder groups in managing information flow
• Liaise with stakeholders to identify business needs
• Review existing business processes to identify opportunities and propose alternative solutions to streamline business processes
• Establish requirements for the implementation of changes in the business processes
• Adopt systematic approach to address complex issues with sound judgement and effective solutions
• Participate in related projects, system implementation and enhancement as required
• Any other ad-hoc duties as required or assigned

Requirements:

• Bachelor Degree in Accounting/Finance/Economics
• At least 1 year of relevant experience in business requirement analysis or related field
• Understanding of ICT industry is an advantage

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

1. Generate and submit client reports accurately & on time.

2. Coordinate with client & internal stakeholders to perform repair work/ installation work.

3. Provide the maintenance service of wireless devices, gateways and equipment.

4. Coordinate daily job assignments with the Operations room and field technicians.

5. Assist in troubleshooting, and if necessary, arrange for technical visit/installation works.

6. Assist the client in troubleshooting and provide solutions and/or alternatives.

7. Provide support at night and weekend duties or when necessary.

8. Any other ad-hoc duties

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are a Japanese manufacturer and distributor of electronic components. The main role is to manage the internal system and troubleshoot issues when required.

Reporting to: IT Manager

【What you will be working on】
- Create & maintain in-house ERP system (Fujitsu (Glovia) system)
- Provide end-user daily support
- Create RPA
- New mapping for EDI customers
- Perform improvement projects to minimize manual jobs in the company (such as preventing manual entry mistakes, etc.)
- Improve data accuracy
- Help other subsidiary office with their ERP system

【What they are looking for】
- Diploma holder in IT or Computer
- At least 3 years experience using Pro-IV programming or experience in maintaining the Glovia system
- Experience in using Oracle, PL SQL statement, and Superlayer
- Willing to learn and able to think out of the box to suggest automation for manual entry
- Training will be provided for junior staff

==========================

For interested applicants, kindly email your latest resume (with stated job position and Ref No.) to: [email protected] with following information in order for us to process your application faster:

1. Reason for leaving past and present employment(s)

2. Expected Salary

3. Availability date

Registration No.: R1874034 (Niltasha Binte Ibrahim)

Recruitment License : 12C5051

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

Interested candidates, please send over your resume to [email protected]