Total 21,150 support analyst job vacancies in Singapore

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

You Will

• Data Collection & Wrangling: Gathering data from various sources (databases, APIs, web scraping, etc.), cleaning it, and transforming it into a usable format. This often involves dealing with missing values, inconsistencies, and different data types.
• Exploratory Data Analysis (EDA): Uncovering patterns, trends, and relationships in data through summary statistics, visualizations, and data mining techniques. This helps to form hypotheses and identify areas for further investigation.
• Statistical Analysis: Applying statistical methods to test hypotheses, make predictions, and draw inferences from data. This can involve techniques like regression analysis, hypothesis testing, and time series analysis.
• Data Visualization: Creating meaningful charts, graphs, and dashboards to communicate insights effectively to stakeholders. This involves choosing the right visualization techniques to tell a compelling story with the data.
• Reporting & Communication: Presenting findings and recommendations to both technical and non-technical audiences through reports, presentations, and dashboards. Strong communication skills are essential to convey complex information clearly.
• Predictive Modelling: Building models to forecast future outcomes based on historical data. This can involve machine learning techniques like regression, classification, and clustering.
• Data Management: Contributing to the development and maintenance of databases and data pipelines. This ensures data quality and accessibility for analysis.
• Collaboration: Working with cross-functional teams (e.g., marketing, product, finance) to understand their data needs and provide data-driven solutions.

You Bring

• Preferable min. 2-3 years of working experience, preferably in the SI environment.
• Diploma or Bachelor's degree in a quantitative field like statistics, mathematics, computer science, economics, or a related field is typically required.
• Proficiency in at least one data analysis language like Python (with libraries like Pandas, NumPy, Scikit-learn) or R.
• SQL for querying databases, and potentially experience with tools like Excel or data manipulation libraries.
• Experience with tools like Tableau, Power BI, Qlik Sense, or data visualization libraries in Python (e.g., Matplotlib, Seaborn).
• Familiarity with statistical software packages like SPSS or SAS can be beneficial.
• Knowledge of Hadoop, Spark, or other big data technologies may be required for roles dealing with large datasets.
• Strong analytical and problem-solving skills are crucial for interpreting complex data and drawing meaningful insights.
• Excellent written and verbal communication skills are necessary to present findings clearly and concisely to both technical and non-technical audiences.
• Depending on the industry, having domain-specific knowledge (e.g., IT and finance) can be a significant advantage.

Reporting to the Head of Investment Management (or as nominated), you will be involved in real estate acquisitions and divestments across your assigned markets, as well as asset management of existing property assets.

Responsibilities:

• Assist in developing financial analysis, financial modelling, valuation, IRR analysis.
• Undertake research, evaluate market trends and identify real estate investment opportunities including monitor and compile industry, market and assets level data and financial information which may impact on the fund’s current and future investments.
• Perform analyses to underwrite and evaluate real estate investment opportunities,
• Assist in the preparation of investment and asset plan papers.
• Assist in all aspects of transaction due diligence (legal, technical, tax & financial), transaction management, structuring and closing process, including preparation of Investment papers and deal documentation.
• Assist to develop asset management and leasing strategies for property assets, and preparation of annual budgets for the assets.
• Monitor asset financials, operational and portfolio performance, loan covenants, perform asset analytics, review variances, recommend initiatives and measures.
• Instruct, liaise with and coordinate on the regular external valuations of the real properties.
• Forecast on how variances would have an impact on overall asset and portfolio performance and recommend measures to improve or catch up.
• Review, recommend and analyse lease proposal/ review and lease matters in a timely and business-like manner, taking into account budget and market situation.
• Respond to investors’ fund related and investment related queries and prepare investor reports.
• Developing materials including but not limited to internal and external meetings and presentation materials, valuation presentations, asset presentations, annual business plans for assets, and presentation materials for investor committee and board.

Requirements:

• Existing knowledge of financial markets and regulatory landscape strongly preferred
• Evidence of strong analytical ability
• Ability to produce clear and appropriately documented analysis in timely fashion
• Ability to work well as part of a team
• Highly numerate with attention to detail
• Excellent communication and influencing skills with ability to understand and articulate investment products clearly
• Good organisational skills – capable of working to deadlines and multi-tasking
• IT skills including Excel, PowerPoint, Bloomberg and proficient with technology
• Resilient – able to cope in a fast moving and challenging environment

Valerie Song Lixuan

No R1106569

Lic No.08C5436

Job Summary

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Job Description

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.

Requirements

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience.
• Minimum of 4 to 5 years of related experience or a master's degree and up to two years of experience.
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting lowlevel information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans

Job Summary:

We are seeking a meticulous and driven Data Analyst to join our Contact Center team. This role involves analyzing data to support operational decision-making and drive process improvements within our contact center. The ideal candidate will be adept at extracting, cleaning, and interpreting data, with the goal of enhancing customer experience, efficiency and overall performance.

Key Responsibilities:

• Extract, clean, and consolidate data from multiple sources to produce daily, weekly and monthly reports.
• Write and optimize SQL queries for efficient data retrieval.
• Respond to ad-hoc data requests from clients and management, delivering timely and accurate insights.
• Collaborate with developers to automate reporting processes.
• Serve as a point of contact for client data-related inquiries.
• Analyze contact center performance metrics, including call volumes, response times and customer satisfaction.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to guide strategic and operational decisions.
• Work with management and various departments to derive actionable insights and recommendations.
• Support the rollout of process improvements based on data insights.
• Ensure the accuracy and integrity of data across all reporting.
• Assist with demand forecasting and capacity planning using historical data trends.
• Stay informed about industry best practices and emerging technologies in data analysis.
• Perform other related duties as assigned by management.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics or a related field.

Experience: 1–3 years of experience in data analysis, ideally in a contact center environment.

Technical Skills:

• Proficient in data analysis tools such as Excel, SQL, and Python.
• Experience with data visualization platforms, including Tableau, Power BI, or AWS QuickSight.
• Communication: Strong written and verbal communication skills; able to effectively present insights and recommendations.
• Problem Solving: Detail-oriented with strong analytical and critical-thinking skills.
• Self-Motivation: Proactive and able to work independently with minimal supervision.
• Time Management: Excellent organizational skills with the ability to manage multiple priorities and perform under pressure.
• Quality Focus: High attention to detail, ensuring data accuracy and integrity.
• Knowledge of Analytics: Familiarity with statistical analysis, modeling, and data visualization techniques.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior / Systems Analyst , IT (SAP Basis) in Singapore. The position will be based in our corporate office in AMK.

As a Senior / Systems Analyst , IT (SAP Basis) , you will :

To provide IT professional SAP Basis for Venture group companies and Support day-to-day system operations. Responsible for system configuration, administration, monitoring, and troubleshooting SAP environment. Provide technical support and leadership for SAP systems, which can include implementing standards and requirements, overseeing upgrades, establishing processes for monitoring performance, and system configuration, design, and application.

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Venture Group wide.
• Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Direct reporting to IT Manager and work closely other IT pillar.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.

What skills and experiences are we looking for?

• Degree in Computer Science , Information Systems, Engineering, or equivalent.
• Knowledge in Basis Administration is a must.
• Minimum 5-7 years of relevant of SAP consulting or manufacturing industry experience.
• Basic knowledge on SAP NetWeaver technology.
• Interested in processes within software development landscapes.
• Prior experience in S4/Hana would be advantageous.
• Analytical, meticulous and have good sense in troubleshooting.
• Ability to articulate and communicate with people of all levels in the organization.
• Able to work independently and lead in projects.
• Willing to travel to support subsidiaries in regional countries if required.
• SAP Basis ECC / S4Hana environment.
• Availability for both permanent and contract roles (24 months contract).

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Responsibilities:

• Monitor global crude oil markets trend, analyse price and premium movements, spreads, and market indicators to identify trading opportunities.
• Evaluate the factors influencing crude oil prices and premiums, including production levels, geopolitical risks, market speculation, and transportation logistics etc…
• Analyse and provide forecast on global and regional demand for crude oil, focusing on economic growth, transportation trends, industrial usage, and government policies.
• Evaluate supply factors, including production capacity, strategic reserves, OPEC decisions etc…
• Provide insights into how supply-demand dynamics influence crude oil pricing and trading strategies.
• Prepare daily, weekly, and monthly market reports for the trading team.
• Maintain and update databases of market data, trade information, and historical price data.
• Develop and maintain analytical models and tools to support trading decisions.

Requirements:

• Degree in Business Analyst, International Trading, Economic or any related field
• At least 2 years’ experience in trading, market analysis, or a related role within the oil and gas industry
• Strong understanding of global crude oil markets, including pricing methodology, premiums, supply, and demand dynamics etc…
• Proficiency in trading platforms and data analysis tools
• Proficiency in speaking and writing Mandarin is essential for effective communication with China counterparts and head office

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Metta Welfare Association - Youth Employment Support (YES)
Established in 2007, the Youth Employment Support (YES) program equips graduates of Metta School with life skills to foster independence and integration.

Our programs include:
Arts@Metta: Offers visual arts training to increase job opportunities for Metta School graduates with mild intellectual disabilities and/or autism, empowering them with life skills for independence and social integration.
Metta Café: Established in 2014 to provide vocational F&B training for Metta School graduates, helping them build work skills in a commercial environment, promoting independence and economic integration.
ECO@Metta: Combines environmental sustainability and supported employment, where youths with special needs create eco-friendly products, like our multi-purpose orange enzyme cleaner, by transforming food waste into useful items.

Job Title: ECO Officer

Job Responsibilities:

• Oversee the daily operations at ECO@Metta.
• Mentor and coach youth alumni to build vocational skills, promoting confidence and social integration.
• Collaborate on new product development, liaising with suppliers and managing product and retail activities.
• Manage digital marketing, including social media and e-commerce.
• Facilitate CSR events and identify business opportunities through community engagement.
• Ensure quality standards are maintained and handle administrative duties.
• Support fundraising events and any additional duties assigned by management.

Requirements

• Experience working with youth with special needs (preferably in intellectual disabilities or ASD) or in behavioral therapy.
• Strong organization, multitasking, and communication skills.
• Background in product development, retail, or digital marketing is an advantage.

Work Location: Senja or Choa Chu Kang

Working Hours: · Mondays to Fridays: 9:00am to 3:00pm, inclusive of 30mins lunch break

Contract Period: 1 January 2025 to 31 December 2025

Job Description

1.Multimedia Production

• Produce multimedia content for school.
• Provide videography/photography/animation support for coverage of school events and functions and provide editing.
• Work closely with ICT Support Team (i.e. ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff.

2. Multimedia Administration (Support Teaching and Learning)

• Maintain and update school website.
• Provide multimedia support (e.g. photography, video production) to facilitate the delivery of lessons and events.
• Support administration tasks for teaching and learning (e.g. Burning of DVDs/CDs, printing of media resources etc.)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas.

3. Other Support/Duties

• Assist ICT Associate in managing requests from staff.
• Archive, manage and organize the school’s media collection.
• Other duties pertaining to the area of multimedia production and administrative work when assigned.

Job Requirement

Qualifications:

· Minimum requirement of a relevant ITE/Higher NITEC, or equivalent certification on Multimedia knowledge

Experience:

· At least 2 years of experience working as a Multimedia Specialist, preferably in a school context.

· Preferably have experience managing photo-taking or video-taking projects.

Technical Expertise:

· Experience in providing Multimedia Support (e.g. Photography and photo editing, Videography).

Have knowledge to maintain and update website.

EA: 22C1322

EAP: R24124011

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

• Conduct assessments using standardise screening tools to evaluate child's strengths and developmental milestones
• Write reports and individual educational plans, evaluate outcome
• Deliver tailored interventions activity to individual needs of child
• Collaborate with early childhood educators to implement and setup suitable classroom environment
• Conduct internal trainings for educators and parents to enhance their understanding and skills to support child's learning
• Liaise and foster relationship with agencies, hospital and therapy centers to support fmailies and children effectively.
• Work with multidisciplinary on screening outcomes and recommendations to proive holistic support to the children.

· Job Requirements:

• Minimum Diploma in Early Childhood Education or Specialist Diploma in Early Childhood Learning Support or relevant
• Minimmum 2 years of experience in early childhood sector
• Have a passion in early intervention
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

As a Support Driver, your role is to manage the upkeep of the cars in the fleet. Our hirers rely on you to have a pleasant and safe rental experience.

Responsibilities

• Help maintain the operational readiness of the vehicles in the fleet (e.g., send cars/motorcycles for servicing, inspection, IU checkups, wash, replace blown bulbs, etc)
• Inspection and servicing of vehicles
• Provide general support to both internal staff and hirers
• Perform any ad hoc duties assigned by supervisor

Requirements

• Must have a responsible, friendly and have a caring attitude
• Some familiarity with smartphones and web technologies would be a plus
• Having a class 2B licence would be a plus
• (BONUS) Owns a bike (or have intention to buy one) would be a strong plus
• Must have Class 3 driving licence

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

● Free meals provided

● In-house gym

● Staff discounts

● Walking distance from Tuas Link MRT

Title:

E-Commerce Sales Support

Reports to:

Sales Manager

Introduction:

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities:

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements:

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Intellimaticz (Singapore) invite candidates to apply for the following positions to join our team.

ROLE : Payment system support & development- Java Payments System Support

We are looking Java resource for Payment system support & development.

Please share the profiles for the requirements below.

Requirement :

ü 5+ years of experience production support & development, and 6+ years of IT industry experience

ü Experience in application support role for min 4 years for support

ü Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.

ü 1st & 2nd Level trouble shooting of payment applications issues.

ü Experience in programming languages such as JAVA/J2EE.

ü Experience in Unix commands, SQL queries

ü Knowledge of web applications, batch jobs, JBOSS, MariaDB, Oracle, Shell

ü Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus

ü Liaise with infra & Vendor & e defect and infra related issue to internal team and external vendors

ü Escalate the incident or problem cases to team lead or manager where necessary.

ü Strong written, oral communication skills and able to manage user / vendor / customer

ü Responsible for software development, developing new enhancement for the systems, system debugging, bug fixes, production deployment, co-ordinate with user for user acceptance test

ü To monitor, support and maintain the Banking payment applications

ü Good to have knowledge in F5, loadbalancer, Proxy, HSM

ü Good to have knowledge cheque clearance system

ü Domain knowledge of the financial/banking sector.

ü Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

Job Description:

We are seeking a reliable and tech-savvy Part-Time IT Support Engineer/Technician to join our team. In this role, you will assist our IT support team in setting up, replacing, and troubleshooting IT equipment at various client sites. This is an excellent opportunity to gain hands-on IT experience, with training provided.

Key Responsibilities:

• Support the IT team in onsite setup, installation, and replacement of IT equipment, including computers, printers, scanners, cash drawers, network switches, etc.
• Perform basic troubleshooting for hardware and software issues.
• Occasionally assist with night shifts (e.g., 10 PM - 2 AM), though this is optional.

Requirements:

• Basic computer troubleshooting skills; specific training will be provided.
• Availability to work 2 to 3 days per week with flexible hours.
• Commitment to at least a 6-month period.
• Open to Singaporeans and Singapore PRs only.

Benefits:

• Gain hands-on experience in IT support and equipment setup.
• Flexible work schedule.
• Training provided to enhance your technical skills.

Work Location: Buang Kok

Working Hours: Mondays to Thursdays: 7:30am to 4:45pm, · Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break

Contract Period: From 01 Jan 2025 to 31 December 2025

Job Description

1. System Management:

• Assist in maintaining the Resource Booking Service (RBS).

2. Logistics & Inventory Management:

• Track and manage ICT/AVA resources (e.g., iPads, Microsoft Surface Pro, printers).
• Perform stock-takes and update inventory for audit purposes.
• Maintain repair and loan records for ICT/AVA equipment.

3. Daily Operations Support (AVA & IT):

• Assist in planning and implementing ICT programs (staff development, learning journeys, cyber wellness, etc.).
• Support ICT/AVA infrastructure projects, including vendor management and progress reporting.
• Gather school’s ICT/AVA needs and recommend solutions.
• Implement preventive maintenance for IT & AVA equipment.
• Assist in administrative tasks for the purchase and disposal of AVA/ICT equipment.
• Provide AV/IT support for school events (e.g., online streaming).
• Troubleshoot school-owned and student-owned devices (Chromebooks, iPads, Windows, and iOS).
• Advise students on using devices and online learning systems.
• Support Home-Based Learning logistics and online learning portal systems.
• Set up classroom and exam equipment (e.g., portable speakers).
• Assist with equipment maintenance and troubleshooting in daily operations.

Job Requirement

• Education: Polytechnic Diploma in IT or equivalent.
• Experience: At least 2 years of relevant experience in AV/IT support, troubleshooting (Chrome OS, iOS, Windows), inventory management, and video/photo editing.
• Additional Skills:Knowledge of Chrome OS and Chromebook functionality.
  Strong troubleshooting and support skills for AV/IT equipment in an educational environment.
  

EA: 22C1322

EAP: R24124011

Key Responsibilities:

• Prepare and issue quotations for regional customers for all services managed by Regional office.
• Maintain regular communication and work closely with customers to address their requests on a day-to-day basis.
• Provide quotations for Out of Gauge (OOG) shipments as requested.
• Ensure that Dead Freight contracts and addendums are signed, received, properly filed, and updated, with relevant information communicated to Headquarter.
• Establish and update the Bunker Adjustment Factor rates for Dead Freight accounts on a monthly basis.
• Collaborate closely with the back office for Dead Freight invoice issuance and to obtain Customer Request Reports (CRR) from local offices.
• Coordinate with respective Port of Loading (POL) offices to address any inquiries they may have.
• Handle the quoting, apportionment, and filing of through shipments.
• Generate and analyze data from sales reports for monthly meetings and performance analysis.

Job Requirements:

• Dipolma in Business, Logistics, or a related field in shipping profession is an added- advantage.
• Malaysian & Entry Level candidates are welcome to apply, training will be provided.
• Strong understanding of feeder shipping operations and container logistics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to build and maintain relationships with clients and partners.
• Results-driven mindset with a track record of meeting or exceeding sales targets.
• Candidate should be equipped with good numeracy skills
• Candidate must be meticulous with details, multi-tasking, possess a positive learning attitude, and be able to cope with the fast-paced working environment
• Proficient in MS Word & Excel

Job Description & Requirements

• Experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

• Develop and Implement Information Security Policies:

1. Review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
2. Regularly review and check IT processes, systems, and controls
   

• Risk Management:

1. Identify, assess, and manage information security risks.
2. Identify areas of improvement and recommend corrective actions to enhance compliance.
3. Work with relevant stakeholders to develop and implement risk mitigation strategies.
   

• Incident Response:

1. Lead the response to information security incidents, conducting investigations and implementing corrective actions.
   

• Security Awareness Training:

1. Develop and deliver security awareness training programs for employees.
2. Foster a culture of security consciousness within the organization.