Total 20,895 Full-time support analyst job vacancies in Singapore

Data Analysts collect data, such as sales numbers or market research, to help companies make the right decisions. Key role of this position is to generate actionable insights, trends, problem statements, and business value. This person may be required to work with key partners in business and technology teams to create meaningful visualizations and stories to describe data in forms usable by the business.

Responsibilities

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Set up and maintain tracker on key leading business indicators
• Use graphs, infographics and other methods to help visualize data and present recommendations and findings to stakeholders
• Create useful reports and dashboards to help team members and stakeholders track performance and achieve business goals
• Establish KPIs to measure the effectiveness of data driven business decisions
• Ensure data is clean and Verified for accuracy and consistency
• Supporting the data warehouse in identifying and revising reporting requirements
• Providing expertise in data storage structures, data mining, and data cleansing
• Create and apply statistical model if necessary to create and evolve insight

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, Business or any other related discipline or commensurate work experience or demonstrated competence. Proven experience in data analysis, preferably in a similar role.
• Typically has 2-3 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Strong analytical, curious, business-oriented and written/oral communication skills
• Strong data visualization skills using tools such as Tableau, Power BI, or others.
• Excellent problem-solving and critical-thinking abilities.
• Effective communication skills with ability to story tell through data
• Keen learner, open to feedback and self-improvement
• (Preferred) Familiarity with data governance principles and data privacy regulations
• (Preferred) Programming knowledge such as Python and R
• (Preferred) Knowledge in Data Warehousing, ETL/ ELT processes

Requirements:

• Understand business processes and work with users to design and develop an end-to-end solution.

• Provide advice and assistance to business users in the effective use of application system and information technology.

• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.

• Design solutions that are of quality and functional to ensure a good user experience.

• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.

• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.

• Produce technical documentation for application systems.

EXPERIENCE AND SKILLS NEEDED

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.

• Experience in Project Management and is able to manage user expectation and deliver within project timeline

• Experience/knowledge in Scrum /DevOps concepts.

• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.

• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.

• To have a keen interesting in IT / programming / system designs.

• Good understanding of SDLC.

Purva

EA Licence Number: 23C2060

Registration ID is R22109878

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Scope:

• Requirements Gathering: Engages with stakeholders to understand their needs, identify pain points, and gather detailed requirements.
• Documentation: Creates comprehensive documents like Business Requirements Document (BRD), Functional Requirements Document (FRD), and Use Cases to ensure clear communication.
• Process Modeling: Utilizes tools like flowcharts, wireframes, and data models to visualize processes, workflows, and system functionality.
• Stakeholder Communication: Acts as a liaison between the technical and business teams, ensuring both sides are aligned with project goals and expectations.
• Solution Validation: Assesses whether the solution meets business requirements through user acceptance testing (UAT) and reviews. This may also include creating test cases, validating SQL queries, and ensuring data integrity.
• Data Analysis: Uses SQL to extract and analyze data, which helps in validating business scenarios, making data-driven decisions, and identifying trends or issues.
• Testing Support: Assists in system testing, integration testing, and UAT by writing and reviewing test cases, validating test results, and ensuring requirements coverage.
• Post-Implementation Support: After deployment, supports the business in resolving any issues, gathering feedback, and ensuring that the solution aligns with business objectives.

Requirements:

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

EA License No.: 96C4864

Reg. No.: R22110485

About Jupiter

Jupiter is one of the UK’s leading investment management companies with over 500 employees and £52.6 billion worth of assets under management (as at 29th March 2024).

Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.

Background

This is an exciting opportunity to work within Jupiter’s Investment Management department as an Investment Analyst, based in our Singapore office. The Analyst will provide general support across a breadth of investment, operational and client-focused activities.

Key Responsibilities

• Contribute to investment idea generation and portfolio construction by:
• Researching companies, meeting brokers and sector analysts
• Using external research and quantitative systems
• Complete bespoke quantitative and qualitative research
• Collaborate with other Investment Desks through idea sharing and investment insights
• Working closely with the Client Group, participate in marketing meetings or sales events
• Ensure ESG & Stewardship priorities are well defined, integrated and relevant to the investment approach
• Critically analyse third-party data including sustainability research
• On a monthly and ad-hoc basis assist with preparation of accurate fund data and materials for the Client Group and Investment Management Controls
• Help ensure that accurate information is supplied in a timely way to clients
• Engage inclusively with colleagues, maintaining good working relationships with other Investment desks, Trading & Investment COO team, Client Group, Risk, Compliance, Brokers, Administrators and Service Providers as relevant

Experience / Skills Required

• Existing knowledge of financial markets and regulatory landscape strongly preferred
• Evidence of strong analytical ability
• Ability to produce clear and appropriately documented analysis in timely fashion
• Ability to work well as part of a team
• Highly numerate with attention to detail
• Excellent communication and influencing skills with ability to understand and articulate investment products clearly
• Good organisational skills – capable of working to deadlines and multi-tasking
• IT skills including Excel, PowerPoint, Bloomberg and proficient with technology
• Resilient – able to cope in a fast moving and challenging environment

Qualifications Required

• IMC/CFA desirable
• Educated to degree level or equivalent industry experience

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell, Python...)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

Please Note: We can only consider Singapore citizen and PR candidates at this moment of time

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Applications Support Sr Analyst- Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Additional Job Description:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Follow up on SLA , SLO and SLI in resolving the issue
• Evaluate continuous monitoring and alerts setup in all application release.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues and work with stakeholder to mitigate the risk.
• Periodically work on Capacity review with SME to ensure on system stability with frequent changes deployed.
• Partners with appropriate development and prioritize bug fixes and support tooling requirements.
• Plan and work with Dev team on application Pre release and Post release support
• Work with SME and Dev team to resolved the Identifies risks, vulnerabilities and security issues within the SLA.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require 24/7 support and working in the shift basis and also require weekend support to support production release.

Required Skill sets:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience in programming languages (.Net , SQL Servers and Reporting tools like Tableau, MSTR) and willingness/ability to learn new stack
• Experience in Agile delivery Experiences in change manage tools (Jenkins, Bit Bucket , RLM, , JIRA) Experiences in Service Now – Incident management, Reporting, Problem Management, Configuration management
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

As an integral member of our delivery team, Workday Analyst is responsible for the design, development, implementation and support of reports. Working with cross-functional teams, you will participate to gather and document reporting requirements to meet business needs. Using your skills and experience as a Report Developer, you will then use those requirements to design, develop, test and implement reports and dashboards that utilize the underlying data store(s)/ data warehouse(s) / data mart(s).

Responsibilities:

• Participate in business analysis activities to gather required reporting and dashboard requirements.
• Translate business requirements into specifications that will be used to implement the required reports and dashboards, created from potentially multiple data sources.
• Participate with other specialist to convert legacy reports(primarily Business Objects) to other required solutions.
• Transition developed reports and dashboards to the Operations & Support team.
• Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users.
• Ensure proper configuration management and change controls are implemented for your sphere of influence.
• Provide technical assistance and cross training to other team members.
• Provide training and assistance to users for generation of adhoc reports.
• Design and implement technology best practices, guidelines and repeatable processes o Must be able to perform duties with moderate to low supervision.

Required Qualifications:

• 2 to 10 years’ experience in IT
• Extensive experience with DBMS and Database Concept
• Knowledge of logical and physical data modelling concepts (relational and dimensional)
• Finance or HCM Domain Skill Set Required.
• Workday Advance Reporting experience is mandatory.
• Performance tuning experience related to reporting queries required
• Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams.
• Requires strong analytical, conceptual and problem-solving abilities.
• Programming / scripting experience and knowledge of software development life cycle is preferred.
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities.

Key Responsibilities:

Systems Management:

• Oversee and optimize technology systems, software, and hardware.
• Monitor data and voice networks, addressing issues to minimize downtime.
• Regularly assess infrastructure and recommend improvements.

Project Management:

• Lead technology projects from planning to execution, ensuring alignment with company goals.
• Conduct cost/benefit analyses for proposed initiatives.
• Collaborate with teams to gather requirements and ensure successful project delivery.

Technical Support:

• Provide hands-on support for user technology and resolve issues promptly.
• Educate users on best practices and effective use of tools.
• Develop and maintain documentation and standard operating procedures.

Administrative Support:

• Assist with various office administration tasks to foster a productive environment.
• Manage inventory of equipment and supplies.
• Help coordinate office events that require technological involvement.

Other Tasks:

• Support maintenance of office equipment and facilities.
• Perform additional tasks as assigned.

Requirement

• Relevant experience
• Diploma / Degree

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job description:

• Provide 1st and 2nd level support to troubleshoot IT issues.
• Be the point of contact for service desk.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

The Services required are set out as follows:

Counter Service to manage stakeholders’ needs

oFront desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.

oAccept goods on behalf of staff and coordinate with them to ensure receipt of the items.

oHandle incoming calls professionally and ensure they are answered within 3 rings.

oIssue stationery and loan items and provide guidance to users on the appropriate forms to use.

oNotify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.

oAdminister basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.

oManage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

Students’ Support

oHandle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.

oHandle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.

oManage parents’ appointments for key personnel during Parents-Teachers Meetings.

oSupport Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

Other Administrative Support

oProvide administrative support for fund raising events.

oMaintain the orderliness and cleanliness of reception counter.

oHandle adhoc duties and projects assigned by the School.

The Personnel shall be competent to perform the following:

(a)Handle calls, walk-in enquiries, delivery, school mails, parcels dispatch.

(b)Attending to pupils who are unwell in the General Office (GO) and ensuring that the school’s early dismissal procedure is adhered.

(c)Coordinate with Teacher in charge to update weekly school activities in the GO

(d)Pack and prepare materials to be distributed to all classes

(e)Compilation of simple information and statistics using MS Office

(f)Filing and distribution of school correspondences and materials

(g)Provide administrative support during major school events e.g P1 orientation etc

Any other duties as assigned by School

Position: Desktop Support Engineer (Band 1)

• Working Location: Tuas | Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking for application production support specialist on a 12month contract basis to start with a potential to extend or convert based on individuals performance.

Description:

Run the day-to-day operations of the technology platform (MS SQL Server, Oracle, Unix). Identifies possible production issues, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams.

Mandatory Skills:
• 5+ Years Hands on experience in (COBOL) developer experience in following COBOL, JCL, VSAM, DB2, CICS, MQ Series, Easytrieve ,tandem
• Experience in Endeavor, IBM problem determination tools such as File manager, Fault analyzer
• Experience in Production Support(Unix / SQL), Unix Server Administration


Desired Skills:
• Exposure to IMS DB/DC, REXX
• Experience with banking or financial industry
• Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers
• 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
• Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, Java Web Services Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services MuleSoft.
• Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with Oracle, DB2 and PL/SQL query performance tuning.
• Knowledge of event driven and schedule driven batch processes
• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools
• Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring Production Governance
• Experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk
• Experience with real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
• Ability to work closely with Technology Infrastructure Teams, Development Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc.
• Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration
• Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management
• Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues
• Ability to suggest, implement ideas for enhancing the customer
• Leads End-to-End maintenance responsibility of all production services related to technology. Work activities specific to Production Shared Services include: Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management.
• Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution.
• Ensure production and performance SLAs are met and escalate issues which needs attention.
• Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests.
• Should have increased awareness and exposure to basic technical principles, concepts and techniques.
• Resolves complex issues. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors.
• Support of on-call rotation for off-hours and weekend support as needed

Argyll Scott Consulting Pte Ltd

We are an education centre located at Ang Mo Kio Ave 3 looking for a full-time admin and student care support staff to join us!

Commencement: Some days in Nov and Dec, officially begin in Jan 2025, training will be conducted in Nov 2024

Working hours: Daily Monday to Friday | 10.30AM - 7.30PM

Responsibilities:

• Plan weekly schedule for students, including holiday activities
• Supervise and guide children to complete daily homework and spelling from school
• Plan, prepare and mark additional assignments for revision, include going through corrections as well
• Plan weekly enrichment activities
• Deliver effective classroom management
• Must be able to be firm and strict when necessary
• Communicate effectively with children and parents
• Fetch students from their school (walking distance)
• Daily parents update via app

Requirements

• Minimum Diploma or A Levels graduate
• 1 year of teaching or student care experience preferred
• Singaporeans only
• Able to coach P1 to P6 English, Math, Science and Mandarin subjects
• Able to interact well with children and manage their behaviour
• Able to be firm with students
• Team player with strong passion and patience in teaching/guiding children
• MUST be able to commit for at least 1 year or long term (preferred)
• Responsible and punctual
• Takes initiative
• Technology savvy
• Training will be required and provided

Benefits

• CPF contribution
• Annual Leave and Sick Leave entitlement
• AWS bonus (13th month)
• Good work-life balance culture
• Positive working environment
• Easily accessible via Mayflower MRT, Ang Mo Kio MRT and public buses

The Services required are set out as follows:

1. Management and update of the school website

2. Management and update of e-Broadcast materials

3. School event photography and videography

4. School event multimedia editor

5. Assist with management of ICT inventory

6. Assist with PA and AVA management

7. Assist with deployment of devices (for mass events, MCCA, etc.)

8. Assist with loan of ICT equipment

9. Assist with provision of ICT services