Total 22,036 Full-time support analyst job vacancies in Singapore

Key Responsibilities

· As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Good business domain knowledge in Enterprise Analytics

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution

· Collate, understand and finalize functional and technical requirements

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Key Requirements

Technical Skills & Experience

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Related professional/technical qualification will be advantageous although not mandatory

Direct Contract (12 months)

Location: Pasir Panjang

Job Title: Application Support Analyst

Job Description

We are seeking a skilled Application Support Analyst, providing essential support for a variety of banking applications while collaborating with cross-functional teams.

Key Responsibilities

• Manage and resolve user requests and incidents in a timely manner, prioritizing based on urgency and impact.
• Conduct thorough investigations of incidents and collaborate with third-party vendors as needed.
• Communicate effectively with users, senior management, and IT stakeholders during the incident management process.
• Perform routine system checks and maintenance tasks to ensure optimal application performance.
• Contribute to change requests and updates to support documentation.
• Identify root causes of recurring issues and propose effective solutions.

Required Skills

• Proficiency in SQL and Unix, with a basic understanding of Microservices and CI/CD tools.
• Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues.
• Excellent communication skills, capable of translating technical concepts into understandable terms for non-technical users.
• Familiarity with monitoring tools and automation practices is a plus.
• Solution-oriented mindset focused on continuous improvement of application performance and user experience.

Experience

• 4 years of experience in application support, preferably within the banking or financial services industry.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

• Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
• Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
• Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
• Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
• Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
• Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
• Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
• Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Requirements:

• Strong analytical skills with experience in data analysis.
• Proficiency in VBA is required; familiarity with other programming languages is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

If interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team in various teaching activities, including supporting students in transitions and their hygiene care needs.

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities
• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)
• Prepare learning materials and learning environments
• Upkeep the cleanliness and safety aspects of the classroom
• Ensure hygiene standards of each student are maintained in the classroom
• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement
• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress
• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

• At least Secondary 3 education or 4 “N” Level passes
• Experience with students with disabilities is preferred but not mandatory

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Responsibilities

* To assist Sales Executive in corresponding, coordinating and collaborating with various customer's inquiry and complaint, by communicating with all related department from factory to sales executive.

* To provide on-time, polite, intelligent and attentive customer service at all the time.

* To coordinate with production and logistic department to ensure timely delivery of customer's order.

* To prepare and file various sales documentations in a timely and orderly procedure. Documents include Quotations, Proforma Invoices, Production Order, Job Order, Delivery Orders, Commercial Invoice.

* Update all customer data and purchase record in Pipeline & CRM system.

* Monitor and update all filing records to ensure all records are in timely and orderly manner.

* To assist Sales Executive/ Manager in making appointment and market analysis.

* Responsible for supporting all Sales/Account Manager in all activities such as preparing quotation and attending to customer enquiries.

* Assist to liaise quotation and response to customer enquiries while the sales people are not available. Follow up on all quotation and sending samples.

* General administration work directly and indirectly related to sales.

Academic / Skill / Experience Requirement

· A diploma holder with relevant experience in this field.

· Detailed, analytical and able to work under pressure and independently.

· Meticulous and systematic.

· An ability to work independently and as a team from time to time.

· Strong interpersonal skills and able to communicate fluently in both written and spoken in English.

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Fluency in English written and spoken skills
• Able to work under pressure with tight deadline
• Able to handle tasks independently
• Good analytical skill, with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Provide AML/CFT expertise in:

• Reviewing and analysing customer profile in the relevant Sanctions scope of work,
• Provide overall Sanctions, risk assessment on customers profile, identifying key risk areas for attention,
• Recommend and provide risk mitigating plan for senior management consideration,
• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Customers and internal stakeholder engagement on request of information and documents,
• Exit and closure of customer banking relationships,
• Activities progress tracking through MIS update and reporting,
• Provide advisory support to internal stakeholders where required.
• On demand risk management projects and activities, including optimisation, Risk Prioritisation Approach and AI RegTech initiatives.

Requirements

• Possess at least GCE A Levels, Diploma or Degree in any field
• Able to commit 4 Months
• Minimal Holiday plans

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area;
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Salary: up to $6000

Work hours: Monday to Friday office hour

Start date: Mid November 2024 - 5 months extendable

Key Tasks :

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Fluency in English written and spoken skills
• Working knowledge of Mandarin is an advantage due to exposure to China market
• Able to work under pressure with tight deadline
• Able to handle tasks independently
• Good analytical skill, with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/8099

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Morgan McKinley is looking for a Salesforce Business Analyst for a 12-months contract with our multinational client, a global leader in consulting and professional services.

Job Description:

• As a Business Analyst, you will be responsible for analyzing business requirements and translating them into technical solutions
• Work closely with stakeholders to identify business needs and provide recommendations for process improvements.
• Responsible for conducting business process analysis, design, and requirements analysis.
• Collaborate with stakeholders to identify business needs and provide recommendations for process improvements.
• Conduct business process analysis, design, and requirements analysis.
• Provide expert guidance and support to project teams throughout the implementation lifecycle.

Requirements:

• At least Diploma in Computer Science, Information Technology, Engineering or equivalent
• With at least 3 years of experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Must have Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Knowledgeable of Salesforce capabilities and limitations to guide implementations of the System.
• Preferably Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Consolidate and analyze financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing
• Provide creative alternatives and recommendations to reduce costs and improve financial performance
• Assemble and summarize data to structure sophisticated reports on financial status and risks
• Develop financial models, conduct benchmarking and process analysis
• Conduct business studies on past, future and comparative performance and develop forecast models
• Identify trends, advise company and recommend actions to a senior financial analyst based on sound analysis
• Gain and update job knowledge to remain informed about novelty in the field
• Consult with management to guide and influence long term and strategic decision making within the broadest scope
• Drive process improvement and policy development initiatives that impact the function

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT)
• Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks
• Provide regular test progress to Team Leads and work closely with UAT test lead to prepare test data needed for the end-to-end test case
• Assist in admin work like data preparation

The Requirements:

• Min Diploma with Min 4-5 years of relevant working experience

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work independently with minimal supervision and as part of a collaborative team
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Responsibilities:

• Gather and analyse user requirements and translate them into application specifications.

• Design, develop, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 3 years of experience in application development, programming, and systems support.

o Have good knowledge and skills in Object Oriented Analysis and Design, .Net technologies and tools.

• Good communication, strong analytical, problem-solving skills.

• Experience in .Net Platforms – Windows Server, Internet Information Services (IIS) Server, HIS Server, Microsoft SQL Server, and SQL Server Integration Services (SSIS)

• Amazon Web Services (AWS)

• Good to have experiences with Contact (Call) Centre systems.

• Good to have experiences with Amazon Connect.

Programming languages

Experience in one or more of the following:

• HTML

• Java

• Microsoft C#

• Python

Technologies:

Security Assertion Markup Language (SAML)

About the role: We are seeking a highly skilled and motivated Epic Systems Application Analyst to join our Global Transformation Company. As an Epic Application Analyst, you will play a critical role in the implementation, configuration, and maintenance of the Epic systems. You will collaborate with various stakeholders to understand their needs and translate them into efficient and effective Epic system solutions.

Responsibilities:

• Collaborate with end-users, project team members, and vendors to gather and document requirements for Epic system configuration and customization.
• Analyse business processes to identify areas for improvement and recommend solutions using Epic system functionalities.
• Configure, build, and test the Epic system modules to meet the organization's requirements, following best practices and industry standards.
• Provide end-user support and troubleshoot issues related to the Epic systems, promptly resolving, or escalating them as needed.
• Collaborate with the training team to develop and deliver training materials and sessions to end-users on Epic system usage and best practices.
• Participate in the testing and validation of system upgrades and enhancements, ensuring system integrity and optimal performance.
• Stay up-to-date with the latest Epic system features, releases, and industry trends, and provide recommendations for system optimization and enhancement opportunities.

Qualifications & Experience:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Epic Systems certification in one or more modules (e.g., Ambulatory, Inpatient, Orders, ASAP, Beaker, Cogito).
• Minimum of 2 years of experience in implementing, configuring, and supporting Epic systems in a healthcare setting.
• Strong analytical and problem-solving skills, with the ability to evaluate complex business processes and translate them into Epic system solutions.
• In-depth knowledge of Epic system modules, workflows, and functionalities pertaining to the specific certification(s) held.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with end-users, project team members, and vendors.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive approach to learning and staying updated with new Epic releases and functionalities.

Skills:

• Outstanding interpersonal and communication skills.
• Expertise in Clinical Adoption strategy implementation.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Deep understanding of clinical data validation, reporting, and analysis.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

Main responsibilities

Build & change management

· Analyze enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.

· Specifications, workload estimates, planning, test scenarios, release documentation.

· Coordinate user acceptance tests.

· Monthly releases, following the team’s milestones for analysis, coding and testing.

· Support the release roadmap in production.

· Incidents and Requests management (business users and other IT teams)

· Troubleshoot and fix issues/bugs.

Qualifications and Profile

· Experience as front office post trade business analyst or as a Calypso business analyst.

· Experience on Front Office or Back Office systems (In-house or third party systems)

· Understanding of financial assets and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data.

· Experience in interfacing Front Office or Back Office systems with external systems.

· Hands-on experience in implementation projects.

· AGILE track record.

The candidate should have analytical and problem solving skills, a pro-active mind-set, and proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Interested candidates, please send your resume to [email protected]

Job Responsibilities:

• Gather and analyse user requirements and translate them into application specifications
• Design, develop, test, implement, and maintain application systems or web-based applications

Job Requirements:

• Degree in Computer Engineering or equivalent
• 3 years of experience in application development, programming, and systems support
• Good communication, strong analytical, problem-solving skills

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/IpG2LfDJsXaj/business-analyst?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.