Total 21,076 support analyst job vacancies in Singapore

• Provide 7 x 24 operational support for all production practices including weekends and holidays for Trade Finance processing applications
• Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.

• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Possesses good domain knowledge of Trade Finance systems.

• Leads technical team in support of 3 -5 operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups.

• Leads formal and informal Post Event Problem Reviews (PEPRs), coordinates delivery dates, define action items, and pursue issues to closure for problems that occurred for all Severity Level 1 – 3 client impacting incidents.

• Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions. Contributes metrics-based reporting on the production and/or pre-production environment. Keep current with emerging technologies and lead implementation efforts as applicable.

• Participate in knowledge transfer to ensure better grasp of the product and domain.

• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Bus pickup at Boon Lay MRT, to and fro.

Mon - Fri, 9am to 5.30pm

Conduct sensory evaluation and ensure overall status of incoming raw materials, compounding lab sample, olfactive evaluation of aged stocks including Local ERP & SAP transactions.

​Issue various documents and reply technical enquiry raised internally or externally (e.g.. by customers).

Conduct investigations on customers’ complaint samples or rejected items.

Ensure lab stock is sufficient for lab use.

Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.

Assist and support in the implementation of continuous improvements in QA/QC functions.

How to Apply: Please send your resume to:

Job Description

Responsibilities:

• Conduct capability assessments and plan operational transformations aligned with strategy.
• Analyze and document "As-Is" and "To-Be" processes, focusing on digital servicing, productivity, and data insights.
• Collaborate with business units to gather and define functional/non-functional requirements.
• Transition requirements to technical teams, supporting system analysis, testing, and user training.
• Address test findings, manage project changes, and ensure accurate documentation.

Requirements:

• Bachelor’s degree in engineering, business, or finance.
• 10+ years of experience in banking or consulting, with expertise in retail banking operations and products (e.g., CASA, Loans, Wealth).
• Strong skills in process design, problem-solving, and quantitative analysis.
• Proficiency in Lean/Agile practices, customer journey mapping, and digital transformation is a plus.
• Effective communicator with experience in change management and project fundamentals.

Domain Knowledge:

• Retail banking operations, contact centers, and service excellence.
• Familiarity with scalable and cost-effective technology and operational solutions.

EA License number: 11C4879

Location: Boonlay

Portfolio: Fragrance Department

Salary: Up to $3.3K

Working Hours: Mon to Fri Office hours

Job Scope:

• Conduct sensory evaluation and ensure overall status of incoming raw materials, compounding lab sample, olfactive evaluation of aged stocks including Local ERP & SAP transactions.
• ​Issue various documents and reply technical enquiry raised internally or externally (e.g.. by customers).
• Conduct investigations on customers’ complaint samples or rejected items.
• Ensure lab stock is sufficient for lab use.
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.

Job Requirements:

• Min. Degree in any relevant science field

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Description:

• Propose and implement credit strategy and policy for retail and SME loan underwriting.
• Conduct portfolio monitoring, analysis and prepare risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends.
• Coordinate with the modeling team on risk tools development including decision scorecards and ECL/Basel models.
• Track and monitor the full credit cycle performance and risk appetite metrics.
• Evaluate and influence to balance business growth in the form of policy refinement and credit testing.
• Provide insights with recommendations on policy changes to improve portfolio quality.
• Analyze collections and operations strategies and tactics, with a view to develop and implement tests designed to improve collections and overall operational effectiveness, and reduce delinquency roll rates and losses.
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Relevant internship or full-time experiences in the risk management area specializes in credit risk management in banking, financial services, financial technology or internet industry.
• Proficiency in SQL or SAS or Python.
• Familiar with regulations in South East Asia markets is a plus.
• Professional qualifications such as CA/ACCA/CPA/FRM is a plus.
• Problem-solving, positive and constructive attitude.
• Self-motivated and detailed oriented team player who is able to multitask in a dynamic environment.
• Strong interpersonal and communication skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Job Description

• Conduct statistical analysis and provide support for research projects
• Manage the organisation’s databases, perform data extraction, and compile statistical data for reporting purposes
• Assist in coordinating research projects for ethics approval and securing research funding as needed

Job Requirements

• Bachelor Degree level from recognised institute
• 1-2 years of relevant experience in statistical tasks related to the data collection, compilation, and interpretation will be advantageous
• Proficient in SPSS and STATA

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements for public services and application systems;
• Develop user stories, process maps, specifications, and acceptance criteria to improve workflows and processes;
• Review project deliverables (e.g., test plans, design specifications, reports) for accuracy and completeness;
• Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), and user training;
• Evaluate End of Support (EOS) upgrade proposals and provide technical recommendations;
• Support audits, monitor contractor compliance with policies, and ensure project governance;
• Provide maintenance and technical support for systems, including process automation and troubleshooting;
• Collaborate with external parties and ICT providers for system enhancements and maintenance;
• Ensure project deliverables meet compliance standards and address security, performance, and functionality impacts.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred;
• Strong knowledge of application support, SDLC, and IT project implementation;
• Experience in requirements gathering, business analysis, UI/UX design, and automated testing (e.g., Tricentis TOSCA);
• Familiarity with cloud platforms, Java, Power Builder, Delphi, ASP.Net, and government projects;
• At least 5 years of experience as an IT System/Business Analyst or equivalent;
• Strong stakeholder management, interpersonal skills, and ability to work independently to meet deadlines.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We're seeking a Junior Data Analyst based in Singapore to analyze the media trend in the India market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of Punjabi or Tamil content in relevance to media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Punjabi or Tamil media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Punjabi or Tamil (min. B3 in 'O' level Punjabi or Tamil or equivalent certifications) to read, analyze and write content in Punjabi or Tamil.
• Good knowledge of India media such as music and movie industries is required to support the India market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.

Job Responsibilities:

• Support senior bankers/ associates to build and develop effective relationships with our clients and other key stakeholders – internal as well as external

• Provide coverage, sales and marketing support (to the senior bankers and associates) for in-scope banking products, including cash management, trade, traditional credit, debt capital markets, derivative & vanilla markets (across rates, FX, commodities) as well as futures and options product offerings. Ensure seamless execution of transactions from initial pitch through to close.

• Drive the Know Your Client (KYC) process, which includes co-ordination internally with the onboarding teams and product partners to ensure timely approvals of the KYC submissions for renewals, remediation and onboarding of new clients. This also includes detailed client screening and associated disposition processes

• Conduct comprehensive client analysis and research to identify business needs/opportunities for both existing and prospect clients and be able to help convert client analysis into concrete banking solutions that fit well with our risk/return parameters

• Support Senior Bankers in conducting industry research as well as be abreast with the latest developments on our clients, their competitors, the regulatory and macroeconomic environment

• Provide support to the Senior Bankers on strategic initiatives such as onboarding of new clients, researching prospect names as well as developing forward looking account plans for clients

• Provide support on the balance sheet approval process and be able to coordinate with the various teams in creating the submission paper/ back-up material, including modelling scenarios for risk, return and capital purposes

• Co-ordinate internally across the various lines of business, including credit, legal and other teams, ensuring delivery of best-in-class services and solutions are being offered to our clients

Required Qualifications, Capabilities and Skills

• Bachelor Degree in Finance, Economics, or other related fields

• Minimum one year of experience of covering large Singapore corporates with an understanding of banking products

• Strong awareness of external tools essential to drive the client agenda. e.g. Dealogic and Coalition market data analysis, Rating Agency analysis, economic data, brokerage reports, etc.

• Strong team player with the ability to take ownership of tasks, which includes having sound commercial sense, a good set of influencing skills and the ability to build trust with clients as well as internal stakeholders, a proven track record of managing cross cultural environments and being able to foster inter-department collaboration/behavior

• Able to perform under pressure, has the ability to multi-task and work effectively across geographies/time zones

• Must possess a strong risk and control focused mindset with clear track record of working in a private side Commercial & Investment Banking framework

• Display consistently high standards of personal integrity and commercial judgment

• Excellent communication skill to effectively interact with senior professionals, clients and key stakeholders in other lines of business

Preferred Qualifications, Capabilities and Skills:

• Relevant Tertiary Qualifications

• Product knowledge, particularly on financial/debt capital markets, credit assessment skills and prior experience running syndicated/club lending transactions will be a distinct advantage

• Candidates with relevant internship experience can also be considered

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1d6a31c35ea0649bef000af347c889e8

Periodic Review Analyst is responsible for ensuring KYC (know your client) reviews are in line with regulatory standards.

Work includes:

• Reviewing existing clients along the following lines:

- Name screening

- Source of wealth (SoW) review

- Review of corporate structures and performance of beneficial ownership drilldown

- Assessment of money laundering, fraud, reputational risk and sanctions risk factors

• Working in partnership with other stakeholders e.g. Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner with high quality.

Your skills and experience:

• Background in KYC or AML. Experience in SoW review is highly desired.
• Good stakeholder management skills.
• Excellent oral & written communication skills.
• Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively.

The Training & Competency Team is responsible for the competencies and due diligence monitoring of sales process and supervisory duties of our tied sales force, including provision of shared services to the Income Advisory Group (IAG) set-up. The Training & Competency (T&C) Team reports to the Head of Distribution Talent Centre, led by a Team Lead.

Description

He/she will be part of the Training & Competency Team, and is responsible in the enhancement of end-to-end business processes on the sales submission tool/system, with focus on sales advisory process, undertaking the following:

• Collaborating with stakeholders to gather and document business requirements relating to sales advisory process and the e-submission flow.
• Liaising between IT teams and business units to ensure alignment and effective communication. Translate business needs into functional specifications and user stories that are actionable for development teams.
• Developing and maintaining project documentation, including user story development, specifications, workflows. and user manuals
• Write clear, concise, and well-defined user stories that capture business requirements and deliverables.
• Ensure user stories include acceptance criteria, defining the scope and expected behavior of features.
• Collaborate with product owners, development teams, and stakeholders to refine and validate user stories throughout the project lifecycle.
• Develop and maintain clear documentation of business requirements, functional specifications, process maps, and user manuals for IAGSS/ DTC / Training & Competency
• Assisting in system testing and user training to ensure successful implementation
• Preparation of test case scenarios
• Responsible of a robust User Acceptance Testing, with proper documentation
• Providing ongoing support and troubleshooting for implemented solutions
• Provide training and support to end-users on new systems or process changes, working with trainers
• Assist troubleshooting for implementation solutions and assist in rectifications

Requirements (Qualifications & Skills):

• Diploma or Degree in Business Administration, Information Technology, Finance, or a related field
• 3+ years of experience in business analysis, process improvement, or related fields.
• Proven experience writing user stories and working in an Agile environment.
• Experience with business analysis tools and software (e.g., JIRA, Confluence, Microsoft Visio, etc.).
• Familiarity with Agile or Waterfall project management methodologies.
• Understanding of system integration, databases, and software development life cycle (SDLC).
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
• Strong problem-solving abilities and critical thinking skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in insurance industry and/or licensed financial advisors submission processes will be an added advantage.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, Agile).

Job Description:

• Design, develop, and implement risk models such as application / behavioral / collection (ABC) scorecards, Expected Credit Loss (ECL) models, Interest Rate Risk in the Banking Book (IRRBB) models, Liquidity Gap Report, stress test models, etc.
• Utilize statistical and quantitative techniques, machine learning algorithms, and data analytics to enhance the predictive power and accuracy of risk models.
• Conduct thorough data analysis to identify key variables and market trends that impact credit, market and liquidity risks.
• Work closely with product managers and data owners to ensure the availability and quality of data required for model development.
• Collaborate with product managers and IT teams to integrate models into the organization's systems and ensure seamless execution.
• Perform ongoing validation and back-testing of risk models to ensure accuracy, relevance, and compliance with regulatory requirements.
• Identify and address any issues or weaknesses in the models through continuous monitoring and improvement processes.
• Prepare comprehensive documentation for risk models, methodologies, and validation processes.

Requirements:

• Bachelor Degree or above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields. Master's or Ph.D. in a quantitative field is preferred.
• Relevant internship or full-time experiences on modeling within banking, financial services, financial technology or internet industry.
• Proficiency in SQL and Python.
• Experience with IFRS 9 accounting rules and ECL models is a plus.
• Familiarity with machine learning techniques and statistical modeling is a plus.
• Excellent analytical and problem-solving skills.
• Knowledge of regulatory requirements related to risk modeling is a plus.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

As a FUNCTIONAL ANALYST, you are expected to work in a high pace but fun, exciting and supportive environment and shall be constantly challenged to step out of your comfort zone, pioneer and try new ideas, acquire new skills and dabble in projects and pilot projects of different forms. Because of the multi-faceted role and myriad of exposures, you will have ample opportunities to try new things, attend professional courses/ workshops and work directly with end-users such as doctors, nurses, allied health professionals, etc. The boundaries to learning is only limited to the skills and potential of the individual.

Here are your primary duties:

• Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
• Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
• Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
• Assist in troubleshooting software application and system issues
• Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
• Produce Functional Specification, User Story and Functional Test Case
• Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma in any field
• 3 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
• Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem solving skills
• Able to do flowcharting and business process analysis
• Ability to grasp and understand business requirements
• Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
• Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals) regularly
• Good documentation skills
• Excellent professional and working attitude
• Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
• Meticulous, good organizational and documentation skills

Note: Candidates who are more experienced may be considered for Senior Functional Analyst role.

Salary: up to $5500 + 500 transport allowance

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas (Transport Pick Up: Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun)

Job Description:

Lead the FP&A (Forecast and Budgeting) including preparation of annual budget package; overall (excluding product costing and product-driven variances) budget and quarterly forecast submission, and these includes presentation slides and clear analysis of key budget/forecast movements on Spending.

Coordinate Monthly SMO Reporting (to PGS Corporate Finance) and prepare spending trend charts for the monthly finance deep dive review with SLT.

Perform monthly/quarterly activities including the following:-

• Monthly analysis of non-costing / inventory related P/L variances (Actual vs. Budget and/or Latest Estimate Forecast).

• Prepare post month-end close analysis on statistical recharges and propose adjustments to adjust out from Other Cost of Sales to Operational Spending. Follow up on incorrect or unknown charges.

• Review intercompany Allocation In (GSC Freight Allocation) /Statistical recharges to ensure accuracy.

• Prepare/ submit Profit and Loss Review (MOS) reports on a quarterly basis.

In this Spending lead / finance representative role,

• Business partner to cost centre owners (manager and directors in non-core departments including Site Leadership Team and Admin, EHS; Business Excellence; Site-HR and Finance) addressing ad-hoc queries / detailed Spending analysis;

• Subject Matter Expert for Jedox Planning and Forecast system (Operational Spending)

• Closely monitor other key B/S accruals - Non-two-way match PO accruals (posted by local site finance) and Expatriate costs accruals on Global Mobility relocation costs, and others as needed.

• Lead continuous improvements for Budget; Forecast and Spending eg. Ariba two-way match PO accruals Optimisation (by developing formula and rules) and coordinate with GBS on accurate posting

• Improve the site awareness (financial literacy training) on Budgeting, Spending and Ariba (linked to two-way-match PO accruals) to improve overall Planning efficiency as well as accrual accuracy on operational spending.

In Financial Reporting, for month-end closing, one of the key activities for Spending is to estimate recharges (excluding secondment fees) under the Tuas tolling model; and liaise with to provide supporting details of charges, where applicable.

Reconciliation of AP-clearing account: including, but not restricted to

• Roll up quarterly True-up adjustments assessed and invoiced to release existing accruals.

• Annual MSA - MUV settlement to adjust out from Spending to utilise existing accruals

Liaison with GBS - AR team on processing of:

• Draft non-product invoicing including KSM incremental recharges (storage & insurance); and SOW billings (negotiated by PC1 and agreed)

• Draft GIS requests for intercompany non-product billing, where applicable.

Serve as alternate main point of contact for financial audits. Support:

• internal audit (mainly on SAP PC control optimisations assigned on Financial Reporting excluding Quarterly Impairment Review and Outsourced Vendor); and

• external audit on Spending Variance and P&L (Actual vs. OP by total department) commentaries.

Coordinate with GBS – GL team on the completion of annual government surveys to be reconciled with Monthly Manufacturing Activity survey submitted to EDB.

Job Requirements: Min Degree in Accountancy & Finance or similar w min 3 yrs of relevant financial analyst experience, preferably in pharmaceutical industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities

Analyse, develop, enhance, debug, support, maintain, test applications

The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.
• Understand each Bank’s business unit's Role & Access provisioning processes
• As a role maker Review and Create Business Policies and Roles in identity Management System
• Understand and Validate the Application or Department level Role Matrix.
• Follow-up on Consolidated Access certification feedbacks/queries
• Perform target account reconciliation against the Identity Management system,
• Help the IDM team by completing the daily tasks assigned
• Provide administrative support to IDM team
• Maintains a High level of quality and productivity per Bank’s standards
• Comfortable working independently with minimal supervision
• Strong verbal and written skills
• Excellent computational ability
• Effective communication skill
• Ability to multitask effectively

Technical Skills

• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Practical knowledge of scripting languages, preferably Python / Java
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Managementand Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

• MNC Company
• Basic $2500 - $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8am to 4.30pm
• Jurong Island. Company Transport provided

Job Responsibilities:

• Perform raw material, intermediate and final product Quality analysis
• Interpret and report test results accurately and timely based on test method
• Supports troubleshooting technical issues pertaining to equipment and analysis
• Support establishment and maintenance of lab system and equipment validation and calibration
• Maintenance of quality document and development of quality procedures
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures
• Manage and maintain chemicals, reagents, and consumables
• Support Procurement process and upkeep of inventory
• Implement and improve analytical and equipment work process
• Implement and participate in safety and quality improvement activities
• Other works as assigned by Superior

Requirements:

• Diploma in Chemical Process Technology or Science related field
• Min 5years experience in analytical laboratory environment
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Act as a Technical Subject Matter Expert for the remittance system including Analyse, design, develop, implement and maintenance.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years' experience in software development using Java technologies, preferably with Spring Framework and J2EE experience
• Min. 1 year's experience in stored procedure related development, preferably with Oracle PLSQL experience
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24573

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

The Opportunity:

• Opportunity to work within a government agency. This role will support industry-facing teams in preparation for company and ecosystem-wide engagements. This includes carrying out background analysis on biomedtech companies, understanding research across a broad range of topics and providing administrative support, such as preparing reports and briefs.
• Working Hours: Monday to Friday
• Location: One-north
• 1 year contract (Renewal/ conversion subjected to performance and business directions)

Job Description:

• Identify and analyse research capabilities and trends
• Monitor biomedtech research trends and news
• Synthesize and compile information for company engagements
• Develop marketing and pitch decks for the office
• Identify and analyse industry trends
• Conduct due diligence on companies (e.g. company’s background, financial, latest deals and news), identify research focus, asset developments and partnership models
• Putting together all information into an administrative brief for sharing with stakeholders

The Requirement:

• Diploma or Bachelor’s Degree of any field
• Excellent interpersonal and stakeholder management skills
• Organized and meticulous, capable of compiling and presenting information coherently
• Resourcefulness and ability to work independently with minimal supervision
• Proficient in any related research tools
• Strong understanding or Prior experience in BioPharma/Medtech is a plus!

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.