Total 16,891 Others/Any system analyst job vacancies in Singapore

Requirement

Must have 8 years and above working experience in the following areas:-

• Relevant experience in a Financial Institution for Regulatory Reporting specially on CRS reporting.
• Good understanding of core banking and treasury products and data requirement for CRS or regulatory reporting.
• Good understanding in SDLC phases.
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner.
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle.
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations.
• Strong knowledge on MS SQL developer and should be able to write sql queries.

Requirement

• Diploma/Degree in Information Technology or equivalent
• At least 1 year of System Support experience
• Skills on File Transfer/System Support/Java/SQL/XML/Oracle/SAP

Responsibilities

• Manage and monitor all data interfaces between systems
• Perform system patching, application patch deployment and reporting.
• Ensure the good levels of systems and application availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain and update security and vulnerabilities register.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Maintaining risk registers for the markets with focus on the key risks, including risk identification, assessment of risks as per risk methodology, supporting business in remediation of risks.
• Implementation risk appetite statements and key risk indicators for the countries, including monitoring of risks, analysis, reporting and  proposing remediations if required. 
• Determining and presenting the risk profile to the board of directors or to risk committees and to group risk committees.
• Working closely with first line stakeholders to ensure that operational risk policies and frameworks are adhered to.
• Closely work on the risk areas such as incidents, issues and risk assessments.
• Lead the efforts to develop and manage one of the key risks for the organisation such as BCM, technology risks or outsourcing risks
• Creating awareness within the first line on risk management including training etc.

This role would be great for someone who has:

• Experience in mid level risk management.
• Good understanding of systems, management information and reporting systems.
• Demonstrated track record in second line risk management function
• Worked on implementation of outsourcing or technology risk management within an organisation.
• Work independently and flexibly within a fast paced environment.
• Comfortable with change and managing different priorities and working with different stakeholders.
• worked in or familiar with the payments industry.

#LI-JL88

We are seeking an experienced and creative Senior BI Analyst to join our team. This position requires a functional understanding of business domains preferably in one of Healthcare/ Financial services/ Retail sectors and ability to facilitate stakeholder communication, conduct workshops and create clear documentation.

A good understanding of data visualization tools such as Qlik, Tableau, or Power BI, complemented by strong proficiency in SQL would be ideal. The ideal candidate will have at least 5 years of experience in data analytics and business intelligence, with a keen ability to gather and understand customer business requirements. This role demands exceptional design skills to build visually appealing and insightful dashboards.

Key Responsibilities:

1. Requirements Gathering and Analysis:

   - Collaborate with business users to gather, understand, and document business requirements.

   - Translate business needs into technical specifications and BI solutions.

   - Conduct requirement analysis sessions with stakeholders to ensure clarity and alignment of vision.

2. Develop and Design BI Solutions:

   - Design, develop, and maintain advanced BI solutions, focusing on high usability and aesthetic appeal.

   - Create interactive and visually compelling dashboards and reports using tools like Qlik, Tableau, or Power BI.

   - Ensure data accuracy and integrity in all deliverables.

3. Data Analysis and Reporting:

   - Perform complex data analysis to extract actionable insights and support business decisions.

   - Develop automated reports and dashboards, continuously iterating to enhance user experience and data storytelling.

   - Work closely with stakeholders to tailor reporting based on evolving needs.

4. Database and Query Optimization:

   - Develop sophisticated SQL queries for data extraction and analysis.

   - Optimize database performance and query efficiency.

   - Uphold data quality and integrity standards.

5. Cross-Functional Collaboration and Support:

   - Engage with different business units to integrate BI solutions into diverse business processes.

   - Provide ongoing support and training to users on new and existing BI tools and dashboards.

   - Act as a liaison between technical and non-technical stakeholders.

6. Project Leadership:

   - Lead BI development projects, ensuring timely delivery and alignment with business goals.

   - Manage project timelines, resources, and stakeholder communication.

7. Innovate and Stay Current:

   - Keep updated with the latest trends in BI technology, design, and data analytics.

   - Evaluate and recommend new tools and technologies to enhance BI capabilities.

What the role is

Analyst - Principal Analyst (Data Systems and Technology)

What you will be working on

You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance EMA's core work and strategic goals against the backdrop of an evolving energy landscape. The key responsibilities of the officer include:
Design, build, deploy, manage and maintain end-to-end data and AI/ML projects, as well as Big Data and Cloud platforms to meet the multi-faceted needs of a rapidly growing data-driven organization in the energy sector;
Develop and implement scalable and reliable Extract, Transform and Load (ETL) processes for the ingestion and integration of large, structured and unstructured data from a variety of data sources. This includes systems that are on-premise and cloud platforms;
Working with business users, project teams, government agencies, international organizations and industry partners to explore new AI/ML and data technologies, tools and techniques in the energy sector; and identify new deployable solutions to support and advance EMA's core work and strategic goals; and
Planning and driving data analytics, management and digitalisation initiatives across EMA.

What we are looking for

- Education in Computer Science, Data Science, Statistics, Economics, or other related disciplines with substantial quantitative content.
- Relevant working experience, especially in handling data analytics or AI/ML projects; as well as strong knowledge of data/cloud technologies.
- Demonstrable experience in leveraging data/ML techniques such as data mining, data engineering, machine learning, natural language processing, etc.
- Demonstrable experience in programming languages like SAS, R, Python, Java, or Scala for data science and/or data processing applications.
- Knowledge/experience in working with Gen AI technologies such as LLM models would be an advantage.
- Excellent analytical, coordination and communication (written and verbal) skills are critical for this position.
- Applicants must possess an independent problem-solving mindset with a strong desire to find innovative and 'out of the box' solutions to problems.
- Applicants must possess strong interpersonal skills to engage, collaborate, build and maintain relationships with stakeholders.
- Applicant must be a committed team player, with a strong interest to shape Singapore's energy landscape and public service.

All new appointments will be offered on contract basis. Your remuneration and appointment will commensurate accordingly with the relevant qualifications and work experience.

Interested candidates, please apply online with your detailed resume and copies of your transcripts at

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html?search-keyword=energy%20market%20authority#/JobDescription/14374452/a94bccfb-172f-1ede-b490-5d655bb6d26c

Incomplete applications will not be considered.

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Assist in supporting multiple applications systems and platforms.
• Adhere to company, project and support standards and guidelines.

Requirements:

• At least 5 years working experience in delivering and supporting IT applications.
• Strong analytical, problem solving skills and attention to detail.
• Strong written and verbal communication with emphasis in technical writing skills.
• Keen appreciation of business needs and strong interest in business processes and process re-engineering.
• Basic knowledge of SQL and writing SQL queries.

Requirements:

1. Responsible for testing risk interception strategies and functions, combining risk control strategies, simulating relevant scenarios, constructing related data for testing verification, and ensuring that the effectiveness of risk control strategy deployment meets expectations.
2. Able to assist in optimizing the testing process, improving work efficiency, focusing on user experience, liaising with risk control product requirements, and conducting assessments of research and development quality.
3. Actively collect system usage issues from users and internal audit operations, promote product optimization adjustments at the product level, follow up on research and development issues resolution, and ensure product functionality quality.
4. Proficient in commonly used security testing tools, familiar with common security issues, able to proactively identify security issues within apps and systems, and promote product development resolution.
5. Have some understanding of new security vulnerabilities and security issues.

Requirements:

1. Graduated in a computer-related major, with more than 1 year of mobile app testing experience; experience in testing management background projects is preferred.
2. Possess black box testing capabilities, proficient in using mind map testing tools, and able to write effective test cases and test reports.
3. Proficient in the use of common testing tools, such as: testing management tools, interface testing tools, automation testing tools, and project application experience.
4. Familiar with basic operations of common databases such as MySQL, Redis.
5. Strong problem-solving and pressure resistance capabilities, diligent and responsible in work.

职位描述

1、负责风控拦截策略以及功能的测试， 结合风控策略，模拟相关场景，构造相关数据进行测试验证，保障风控策略上线效果符合预期。

2、能够协助进行测试流程优化，提高工作效率，关注用户体验，对接风控产品需求，进行研发质量评估。 3、主动收集来自用户以及内部审核运营的系统使用问题，推进产品层面进行优化调整，研发问题解决跟进，保障产品功能质量。

4、熟练掌握常用的安全测试工具，熟悉常规的安全问题，能够主动发现APP以及系统内的安全问题，并推进产品研发解决。

5、针对一些新的安全漏洞、安全问题，能够有所了解。

职位要求

1、计算机相关专业毕业，有1年以上mobile app测试经验；有管理后台类项目测试经验者优先

2、具备黑盒测试能力，熟练使用脑图测试工具，能编写有效测试用例和测试报告

3、熟练运用常见测试工具，如：测试管理工具、接口测试工具、自动化测试工具、且有项目应用经历；

4、熟悉MySQL、Redis等常见数据库的基础操作

5、较强的问题推进能力和抗压能力，工作踏实，认真负责

Roles & Responsibilities

• Perform Security Event/Threat Monitoring as part of a 24x7x365 Security Operations Centre.
• Day to day triaging ticket alerts, analyzing using threat intelligence and escalating when required.
• Serve as a technical escalation resource for other SOC Analysts and provide mentoring for junior team members’ skill development.
• Act as an incident responder for the Security Operations Center, leading technical investigations of security incidents and providing customers security expertise.
• Conducting cyber threat research and analysis for purposes of improving visibility and development of the SIEM use case library and playbooks.
• Conduct proactive “Threat Hunting” and investigations in the absence of any known indicator of compromise.
• Contribute to the evaluation of new or updated security solutions with engineering.
• Support and manage various Endpoint Detection and Response (EDR), Web Application Firewall (WAF), and Network Intrusion Detection (NIDS) solutions.

Job Requirements

• Hands-on working knowledge with a variety of security technologies and processes including but not limited to:
• 5 years of technical operations experience in Information Security, System Administration, or Network Engineering with at least 3 years of experience in a Security Operations Centre.
• Advanced knowledge and expertise using SIEM technologies for event investigation.
• Knowledge of Windows Active Directory, Group Policies, PowerShell.
• Log analyses for Windows, Linux, Azure/O365/AWS/Google, network and end point security controls.
• Knowledge of the MITRE ATT&CK framework to understand adversaries’ tactics and techniques.
• Network fundamentals including OSI stack, TCP/IP, DNS, HTTP, SMTP packet capture and analysis.
• Solid understanding of OSs including Windows and Linux.
• Knowledge of Cloud technologies (AWS, Google Cloud, Azure).
• Knowledge of malware capabilities, attack vectors and impact.
• Knowledge and experience in threat analysis.
• Experience on: Vulnerability Scanning technologies, Firewalls, VPN technologies, IDS/IPS solutions, Web Application firewalls, Host based intrusion detection systems, Malware analysis and Endpoint Protection, Malware analysis and Endpoint Protection, EDR technologies and Content filtering technologies.
• Have experience in incident response and a working knowledge of IT Service, Management disciplines and their application to security operations.
• Ability to work in rotating shifts including weekends.

Qualifications:

• Diploma / Degree in Computer Science or IT related field.
• Preferred SANS GCIH or other equivalent Security certification/accreditation.
• Excellent written and verbal communication in English is essential to support client and internal interactions.

Customer Data Specialist (Data Analyst/ SAP/ PowerBI)

Duration: 12 Months Contract (Renewable / Convertible)

Location: Changi Business Park

Hybrid work mode

Salary : Up to $4500 depending on experience

Our client is an American technology and semiconductor company that primarily supplied programmable logic devices. The company is known for inventing the first commercially viable field-programmable gate array and creating the first fabless manufacturing model.

Job Purpose

• Looking for a self-motivated, customer service-oriented person to be part of company’s Global Customer Master Team.

Responsibilities:

• Performing Customer Data Management
• Drive process improvements and system efficiency enhancements
• Being an active part of,Processing Customer Data within SAP - MDG following set standards and procedures and within established Service Level Agreements (SLAs)
  Troubleshooting, and resolving any discrepancies in Customer Master information between source systems and the Hub
  Actively engaging with Cross Functional Business, and IT teams to resolve Customer Data Management issues
  Generating Reports and Quality Metrics
  

Requirements:

• 1 year of experience in managing cross-functional internal customers, with specific experience in utilizing various information management tools
• Analytical skills with ability to learn new technical and non technical processes
• Experiences using SAP
• Working knowledge of PowerBI, Tableau, or RPA
• Research or Data Management experience
• Diploma/Degree in Business Administration/Statistics or any discipline

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Role:Business Analyst

JD:

Description:

• Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas
• Responsible for enhancing the product backlog with detailed specifications
• Clarify and communicate the specifications to all the relevant stakeholders involved
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase
• Producing / reviewing General/Detailed Functional Specification and communicating to project teams
• Learns the system functions / data and is able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review test cases of SIT tester
• Prepare and support UAT
• Ensure that risks and issues are escalated to line manager

Contributing Responsibilities

• Contribute to change management
• Contribute to support / incident analysis as required
• Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes
• 5+ years of overall experience performing business analysis professional software engineering
• Any experience in IT transformation projects involving portfolio management system and/or Core banking applications
• Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage
• Good knowledge of Order Life Cycle and related functions
• JIRA and Confluence knowledge is required
• Detail oriented and good documentation skill is required
• Ability to work in a multicultural environment (Asia + Europe)
• Good presentation skills
• Knowledge about REST API design standards, patterns and best-practices
• REST API development experience is a plus
• Experienced in Waterfall and Scrum methodology
• Ability to work in fast-paced environments
• High level of professionalism, patience and maturity
• Team player
• Temenos Triple’A knowledge is REQUIRED
• Banking knowledge related to Wealth Management / Private banking is a plus
• Design Thinking knowledge is a plus
• Cybersecurity knowledge is a plus
• Certified product owner or scrum master certification is a plus
• Bachelor’s Degree or equivalent experience required
 Knowledge of oral and / or written skills in French language is a plus.
 Agile SAFe Practitioner is a plus

• Industry : IT
• Location : Central
• Working Hours : 9am to 6pm
• Salary Range : Up to S$5,000 Per month

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

System Engineer (IT Service Management)

Responsibilities:

• To practice IT service management (ITIL framework) on the service delivery and advice the Department Head on the same
• Monitor and report on persistent IT problems using web based ticketing system and measure performance using established service level agreement
• Documentation and Knowledge Base creation
• IT procurement life-cycle and asset management
• Patch GATCF (General Access Teaching and Computing Facility) computers to the latest update
• Perform technical evaluation and proof-of-concept of new technologies
• Cloud priority approach for all deployment
• Gather IT procurements for University Projects (e.g., new campus building, building renovations, relocation etc.)
• IT remote support for staff and student
• To expand the usage of collaborative technologies like Video-conferencing to ensure integration and accessibility of all campuses
• Implement improvements to ticket resolution methods and techniques
• Guide and/or train teams to resolve service requests and incidents

Requirements

• Bachelors in Information technology or similar IT degrees
• At least 5 years working in IT operations and support with 2 years hands on experience in maintenance, operation, troubleshooting design, implementation and management
• Working knowledge in SCCM, ServiceNow and Office365

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client in the financial industry is inviting applications for

Credit Risk Analyst

Responsibilities:

• Review credit limit applications by performing customer due diligence checks and portfolio assessment for Management’s decision making.
• Monitor customer portfolio risk level and enforce margin call policy.
• Identify and report key risks material to the Group and recommend mitigating solutions.
• Carry out periodic review of counter analysis.
• Liaise with internal and external stakeholders on debt recovery matters.
• Maintain and update operation manual as and when deemed necessary.
• Prepare periodic reporting to regulators and Management.
• Participate in system development and enhancement projects.
• Assist in ad-hoc tasks as assigned.

Requirements:

• Bachelor’s degree or above.
• Experience in Options and Futures risk management.
• At least 1-2 years of working experience in brokerage or financial
• industry.
• Self-starter who can handle stress, work independently and autonomously under a quick and spontaneous environment.
• Analytical approach to problem solving.
• Excellent interpersonal communication skills required to work closely with different stakeholders within the Group.

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

The Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre.

The IT systems primarily include Electronic Medical Record System and other clinical related management systems.

He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

Responsibilities

• Work closely with business stakeholders to understand their business operation process and requirements
• Source and propose appropriate IT solutions that can streamline and improve business operations
• Work closely and support Reporting Officer in the procurement, acquisition and implementation of IT systems
• Accountable, troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members
• Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide
• Manage, perform and support User Acceptance Testing
• Good conversational skills and ability to conduct end user training
• IT operational support
• Covers duties of fellow colleagues in their absence
• Performs any other job-related duties as assigned
• Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations
• Strives to meet project timelines and objectives with dedication and efficiency

Requirements

• Recognized Professional Certificate/Diploma/Advance/Higher/Graduate Diploma
• More than 5 years of working experience with at least 2 years in application analyst role
• Involved in IT systems implementation, preferably EMR or other clinic related systems implementation
• Good knowledge in process and workflow mapping and analysis
• Ability to perform data extraction via scripting language preferred
• Good skills in MS Project, MS Visio, MS excel and other job related applications

Risk Operations Senior Analyst, Credit Risk Management Services

CRMS serves as a critical component of our First Line of defense for wholesale and counterparty credit risk management that is part of Institutional Credit Management (ICM) under ICG Business. CRMS works through the challenges of the Wholesale Credit Risk Lending processes with the aim of transforming the credit risk process flows including but not limited to credit facility management, legal documentation, collaterals and risk reporting. Importantly, CRMS will coordinate with credit management groups across ICG businesses to ensure full alignment on business and regulatory goals, as well as consistency and best practices where appropriate.

Our mandate is to create a world class, end-to-end wholesale credit management platform. The analyst is expected to bring in fresh thoughts and newer perspectives to drive the transformation agenda.

Responsibilities:

• Legal Documentation controls - review for completeness and ensuring retention in accordance with laws.
• Controls over the set-up and management of credit facilities in line with the credit policy and approval conditions.
• Collateral Process Management- recording, monitoring and reporting of collateral provided by the obligor against the credit sanctioned.
• Provide support in handling and reporting data elements to meet regulatory requirements. • Drive business process transformation and deliver tangible results in terms of efficiencies and strong controls.
• Effective stakeholder engagement across multiple business verticals in ICG.

Key Stakeholders:

Business, Credit Analyst, Independent Risk

Qualifications:

• At least a first degree or equivalent experience
• Professional qualification in Finance, Accounting, Business related field or an MBA will be an added advantage
• Knowledge of BFSI (Banking & Financial Services Industry) sector
• Working knowledge of risk management concepts

The candidate would need to possess:

• Strong interpersonal skills, including ability to work independently, multitasking, demonstrate attention to detail & meet timelines
• Clear and concise written and verbal communication skills
• Ability to coordinate within teams across businesses
• Analytical and problem-solving skills.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

· Minimum of 2+ years of experience in supporting or developing application.

· Should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude.

· Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

· Understand concepts of IT Production environment and deployment process

· Possesses strong analytical, logical and problem solving skills

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Data Analyst
• Focus: Data/trend prediction, Analysis, FAQs refinement and recommend CSOs training in Contact Centre
• Office location: Singapore- Central
• Working hours: Monday – Friday (Office Hours)

The Talent

• Possess a Degree relevant certificates in the service industry.
• Preferably min 3 years of relevant experience in contact centre industry including data/trend prediction & analysis, self-help migration.
• Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

The Job

Support the contact centre related functions for the project such as data/trend prediction & analysis, FAQs refinement and recommend CSOs training.

• Monitor and assess customer experience during their interaction with the call center associates.
• Collect Data and analysis to help improve the conversation between call center agents and customer
• Collect data from system to generate statistical reports monthly
• Making FAQ refinement based on the customer experience frequent question record
• Trend prediction/ forecasting based on the data collection

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package to: [email protected]
• Email Topic: Apply: Data Analyst
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Human Resource Executive | Payroll | HRIS System | Siglap

Salary Range: $3,000 - $3,800
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Description

• Responsible for full spectrum of payroll function
• Process monthly payroll and maintain the HRIS System
• Monthly preparation and submission of CPF and liaison with CPF Board when required
• Yearly preparation & submission of IR8A
• Process tax clearance when necessary (IR21)
• Generate monthly headcount and payroll reports
• Administer monthly staff cost allocation
• Co-ordinate in timesheet compliance
• Compile statistics and generate monthly manpower and other HR reports
• Ensure that all payroll processes are in compliance with SAMH/SAAC’s policies and procedures as well as audit requirement and MOM regulations
• Assist in audit check by the various auditors (internal & external)
• Process governmental claims e.g. childcare leave, maternity leave, NS reservist claim, etc.
• Preparation of claims related to MOE/MSF/CST, etc.
• Preparation and submission of statutory surveys and other ad-hoc surveys required by various stakeholders
• Assist in preparation of annual budget, annual increment, AWS/bonus payment, annual performance appraisal exercise, etc
• Responsible for work injury reporting, claim and renewal
• Responsible for other HR-related insurance claim and renewal
• Handle staff welfare, workplace safety and health
• Responsible for HR-related budget
• Cover other HR-related duties (e.g. recruitment, training & development) as and when necessary
• Assist HR Manager in ad-hoc HR-related projects and initiatives
• Any other tasks as assigned

Job Specifications

• Possess O Level/Diploma in HRM or equivalent
• 3 years of relevant experience. Payroll experience is a must.
• Good knowledge of MOM regulations and Employment Act
• Proficient in Timesoft System
• Proficient in MS Office

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Investment Company of the People’s Republic of China (Singapore) Pte Ltd (中国华新投资有限公司) is a fully owned subsidiary of the People’s Bank of China, which acts as the Central Bank in the People’s Republic of China. Our Company manages a part of foreign exchange reserve within the scope authorized by the People’s Bank of China, undertakes and transacts various kinds of investment businesses.

Job Description:

Your responsibilities will include, but not limited to:

• Support trading activities of fixed income, currencies, exchange-traded and OTC products.
• Provide post-trade support to traders and portfolio managers.
• Coordinate between central dealer team and back office.
• Perform ad-hoc market research, trade data process, design strategies.
• Performing macro research, with focus on Emerging Market.
• Process macro information, generate research ideas.
• Analyze financial market trends, provide trade ideas and support investment work.
• Write research reports and presentations regularly.

Requirements:

• Minimum Bachelor's Degree in Finance or Quantitative subjects.
• A good team player, self-motivated with good communication, analytical abilities and collaborative skills.
• Fluent in both Mandarin and English, good at writing reports in Chinese would be an advantage
• Attention to detail and good quantitative skills
• Knowledge of SQL, Python, R and VBA would be an advantage.
• Keen willingness to learn and develop.

Interested applicants may apply by sending in your updated resume to [email protected]

We offer a competitive salary which commensurate with experience, or beyond the stated salary range for unicorns.

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a System Engineer, He/she is responsible for the testing and integration of complex systems within industrial clients.

Responsibilities

· Responsible for the Planning and Execution of integration, verification and validation activities

· Provide support on the appropriate test strategy, modules and practices

· Creates the System Test plan and report

· Works closely with Project Engineers (SEM) to agree on testing durations and project risks

· Efficiently manages test resources (staff, software & hardware)

· Manages Defects / Engineering Changes

· Contributes to the estimation, planning and execution of of integration, verification and validation activities

· Be able to coordinate activities with a global team

· Participate in Bid activities providing scope and costing

Requirements

· Bachelor's degree in Engineering or related field with 5-9+ years’ experience,

· Minimum of 5-7 years related experience and/or training in Verification/Validation experience in large integrated systems

· Previous knowledge of Unix /Linux/ Android systems

· Knowledge of communication networks (wired or wireless)

· Expertise in defect reporting, characterization, and management workflows - Use of common defect management and tools

· Ability to read and interpret requirement documentation - Use of common requirements management and tools

· Project Management and communication skills

· Creativity in detecting and provoking possible problems

· Expertise in common test practices (Functional tests, user scenario tests, automation)

· Previous experience writing test cases

· Comfortable with handling and performing basic troubleshooting on IT software & hardware

This role is within the Business Management team, the predominant focus is on headcount, financials, and reporting.

• Assist team lead with managing and planning team financials, ensuring forecasting and budgeting are aligned with the targets.
• Assist with compiling monthly/annual reports, collect financial and operational data.
• Participate in collaborative initiatives with the team and stakeholders to simplify processes, improve and add value to existing business processes.
• Assist with preparing business review decks and other presentations as required for various management meetings, townhalls etc.
• Collate and maintain internal resources and documentation on collaboration sites.
• Support administrative tasks, on/offboarding procedures, invoicing and ad hoc tasks.
• Exposure to the various teams within Private Banking Operations.

Your Skills and Experience:

• Degree holder with 1-2 years work experience in Banking.
• Comfortable with numbers and possess strong analytical skills to investigate financial deviations and drivers.
• Pro-active and able to work under pressure.
• Willing to learn and take on additional challenges.
• Resourceful and independent with the ability to follow-through tasks.
• Good communication skills (oral and written) and interpersonal skills.
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint.

Client:

Senior System Engineer (O365, Exchange)

Responsibilities

• Involved in day to day Operation of Premise Exchange and O365 services
• Solid experience in handling IT Enterprise Infrastructure Management.
• Responsible for providing day-to-day Microsoft on-prem Exchange, Exchange Online, Intune, Mail Relay and SMTP email operational support to internal customers
• Experience in managing IT Infrastructure.
• Support Projects such as Migration and Intune Deployment.
• Involved in IT Infrastructure Management, System, Server and Network.

Requirements

• Strong in handling O365 and On-Premise Exchange.
• Good knowledge of MS Exchange 2016 and O365
• Good in providing second level end user support/managing ticket queue.
• Experience in handling vendors on new features and roadmaps.
• Min. Degree in Computer Science, Information Technology Management, Computer Engineering or equivalent qualifications.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Jeline Yong (Reg: R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

· Minimum of 4-6 years’ relevant experiences as a business analyst.

· Knowledge of Counterparty Risk

· Experience in data centric applications

· Hands on with SQL

· Proficient in MS Office

· Knowledge of project management and software development lifecycle would be a plus

· Excellent analytical and organizational skills

· Very good oral and written communication skills

· Fast reacting and autonomous, with a problem solving orientation

· Knowledge of Scrum, & automation testing tools would be an added advantage

Job Responsibilities:

• Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.
• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Corporate Banking. Exposure in managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation, etc.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.