Total 15 Junior Executive system analyst job vacancies in D14 Geylang, Eunos

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Data Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:

• Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
• Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose
• Provide data operations support, including metrics updates and portfolio scenario configurations
• Prepare presentation decks to a high standard of quality
• Maintain data integrity and accuracy across multiple systems and tools
• Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
• Clearly and concisely communicate complex concepts and findings to both technical and non-technical stakeholders
• Continuously seek opportunities to improve processes and workflows, increasing efficiency and reducing errors

Requirements:

• Bachelor’s degree, or equivalent experience in a related field; relevant work experience will also be considered
• Working experience with tools such SQL, Excel, Google Sheets and a willingness to learn new technologies (e.g., Google Cloud Platform, Google Colab, AppScript).
• Proficient data analysis and data validation skills
• Meticulous and outstanding attention to detail
• Proven problem-solving abilities, with a focus on identifying root causes and implementing effective solutions
• Strong verbal and written communication skills
• Ability to prioritize tasks and manage workload effectively
• Self-motivated and a strong sense of ownership, with a drive to proactively identify opportunities and effect change
• Willingness to work across multiple time zones and adapt to changing priorities
• Exceptional customer service skills, with a commitment to delivering high-quality results

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous

Job Scope for Customer Sales Assistant

The Customer Sales Assistant for the accounting system solution provider. Plays a crucial role in delivering excellent customer service, addressing initial system usage inquiries, and establishing a strong foundation for positive customer relationships.

Handling Product and Service Inquiries:

Assist potential customers by providing information about products or services, answering their initial inquiries, schedule appointments and helping them understand the features and benefits of the offerings.

Customer Documentation:

You would be responsible for preparing and maintaining various administrative documents, such as sales order, invoice and receipt.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Facilitate a smooth handover and onboarding process by partnering closely with the implementation team. Ensure that products or services are configured accurately and meet customer expectations. Collaborate effectively with internal teams, including Level 2 and Level 3 support, to resolve issues promptly and deliver seamless, high-quality customer support throughout the service lifecycle.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Accountant, Bookkeeper or Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Job description

Summary Benefit :
• Salary : Basic Up to $2800
• Great working environment with good benefits
Responsibilities :
• WP processing (Application, Renewal, Cancellation)
• Sourcing & liaise with recruiter for company's vacant & arrange for interview
• Onboarding & offboarding for employees
• Responsible for staff's benefits and resolve on grievance arise
• P-File Management
• Perform HR administrative record
• Manage regulatory legislation and communicate with the authorities; e.g. attending to Governmental Agencies survey
• Any other ad-hoc duties assigned by Director and section heads

Responsibilities:

• Performs and lead in project testing and commissioning.
• Ensure the system as designed and built and meet the specific requirements.
• Conduct customer training and ensure customer acceptance of the system.

Requirement:

• Diploma/Higher NITEC/NITEC in Electrical Engeering or Facility technology (Mechanical & Electrical Services).
• Possess class 3 driving license.
• Entry level candidates may apply and training will be provided.
• Applicant with experience in the construction industry - Fire Protection will be an advantage.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

We are seeking a proactive and detail-oriented Sales Administrator to join our team. In this role, you will be the backbone of our sales operations, ensuring exceptional customer service, maintaining accurate documentation, and facilitating smooth communication between customers and our internal teams. Your contributions will be vital in driving sales success and enhancing customer satisfaction.

Key Responsibilities:

Customer Engagement:

• Serve as the primary point of contact for existing and potential customers, addressing inquiries, resolving issues, and delivering exceptional customer service through phone, email, and face-to-face interactions.
• Build and maintain strong relationships with clients, ensuring their needs are met and providing product knowledge and support.

Administrative Support:

• Prepare, maintain, and organize various administrative documents, including sales agreements, order confirmations, and compliance paperwork.
• Ensure all documentation is accurate, complete, and aligned with company policies and regulatory requirements.

Accounts Receivable Management:

• Monitor customer accounts to facilitate timely payments, sending payment reminders, and following up on overdue accounts.
• Collaborate with the finance department to streamline payment processes and resolve any discrepancies.

Reporting and Analysis:

• Compile and submit regular reports on sales performance, customer feedback, and operational activities to aid management in strategic decision-making.
• Utilize reporting tools to analyze data and identify trends that can inform sales strategies and improve efficiency.

Team Collaboration:

• Work closely with the sales team and other departments to ensure a cohesive approach to customer service and sales operations.
• Assist in coordinating sales meetings, training sessions, and other team events as needed.

Process Improvement:

• Identify opportunities for process enhancements and contribute to the development of streamlined workflows that improve efficiency and customer satisfaction.
• Stay updated on industry trends and best practices to continuously enhance the sales administration function.

Work Schedule:

• Standard 5-day work week, Monday through Friday, with regular office hours. Flexibility may be required based on organizational needs.

Qualifications:

• Proven experience in a sales administration or customer service role.
• Accountant, Bookkeeper or Customer Service experience preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work collaboratively in a fast-paced environment.

Are you interested in being part of the OCi Team? Please email to [email protected]

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• ·Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Demonstrated ability to work with minimum supervision, multi-task and take ownership and be responsible for the tasks assigned
• Openness and willing to learn new solutions and grow existing skill sets with a positive mindset
• Prefer candidates having work experience in a multi-national environment
• Knowledge and/or experience with the following technologies (SQL database, java, .dot, html, xml) would be an added advantage

Location: Macpherson MRT

• *Responsibilities**

- Assist in sending/updating weekly attendance to departments

- Assist in Staffs’ Leaves matters

- Assist in Issuing of HR Letters (inclusive of deductions if any)

- Assist in government-related claim submission.

- Send out attendance daily (inclusive of weekends & PH) to the agency

- Liaise with Ops on agency timesheet discrepancy.

- Send out Bi-monthly / Monthly timesheet to the agency for billing & to finance

- Assist in invoice checking & Finance

Responsibilities

• Prepare correspondence emails, quotations, contract agreements, letters, documents, purchase orders, reports etc.

• Work with other departments/divisions and companies

• Coordinate administrative work within department

• Prepare reports by collecting all relevant information

• Handle the collation and submission of documents to clients / government agencies

• Offer constructive solutions to superiors when problems arise.

• Undertake any other ad-hoc tasks and duties as and when assigned by superior.

Responsibilities:

• Perform day to day finance activities including AP, AR, cashflow, & other finance related matters
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Update and maintain daily bank record on payment transactions.
• Perform monthly bank reconciliation.
• Handle HR related matters
• Recruitment of both exempt and non-exempt staff
• Other duties as assigned

Please indicate the below information in your resume:

• Current and Expected Salary
• Reason(s) for leaving
• Availability to commence work

Working Hour

Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Location

Kaki Bukit Industrial Terrace

Responsibilities:

· Produce measurement fast, accurately and complete within the targeted time schedule

· To submit all the tender documents including Schedule of Tender (SOT) and Schedule of Rate (SOR) on time to our client

· Provide estimating cost, obtain the best or lowest possible price

· Implement contract administration procedure to ensure proper documentation of records concerning variation, submitting accurate cost and time implications to client

· Other duties as assigned

Requirements:

· At least a Diploma/Degree

· Minimum 2 years of Quantity Surveyor experience in Construction industry

· Prior experience with Fire Prevention & Protection Systems will be added advantage

Please indicate the below information in your resume:

· Current and Expected Salary

· Reason(s) for leaving

· Availability to commence work