Total 22 Manager tech support job vacancies in woodlands tuas north west

• min 5 years experience in the baking industry
• recognised qualification in Food Science or Baking
• knowledge of functional ingredients in baking
• good working knowledge of bread and cake production
• excellent computer skills in Microsoft Excel, Word and Power Point
• good command of written and spoken English
• able to travel overseas as and when required

JOB DESCRIPTION

• Plan, organize and manage the Procurement and Supplier Management processes for the assigned Plant under Power & Renewables located in Singapore.
• Liaise with Plant/Project Manager, Section Manager/Head and Engineer to understand their current and anticipated demand for goods, services and works. Integrate the technical requirements into the Procurement Plan and to support in new Tender sourcing.
• Engage in sourcing, evaluating and qualifying of new suppliers. Conduct performance evaluation for existing suppliers on an annual basis.
• Identify and develop alternative suppliers and support cost reduction programmes.
• Handle and manage RFQ/RFP, commercial evaluations, price and T&Cs negotiation, PO/Contract award and PO/Contract administration to final delivery and PO close out - Ensure the Company's best interest is consistently achieved.
• Procure, administer, develop and manage all tenders, contracts in accordance with safety and budgetary requirements, technical specifications, contract and procurement guidelines.
• Ensure that the procurement process is in adherence to Company and Client requirements, Company policies and procedures.
• Work with applicable staff to research and resolve supplier issues which has been escalated and/or advise the assigned Plant as appropriate.
• Build and develop relationships with suppliers and contractors, manage relationships and assist in building effective partnerships.
• Undertake tasks, activities and assignments at the direction of the Procurement Manager.
• Ensure that the monthly procurement reports and cost saving / cost avoidance statistics are reported on-time to the Procurement Manager.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

JOB REQUIREMENTS

• Diploma / Degree in Engineering or equivalent business studies with more than 3 years of procurement experience, preferably with experience in Plants Operations & Maintenance environment.
• Strong verbal and written communication skills (English).
• High integrity,mature and driver to work independently.
• A good team player who is able to build rapport with a diverse workforce in a multi-cultural setting and work well with other departments and internal stakeholders.
• Strong ability to negotiate, resourceful, resourceful and good analytical skills.
• Able to work under pressure and align priorities for execution.
• Experience with SAP S/4 HANA ERP, SAP Ariba and/or Maximo system is a strong plus.
• Proficiency in Microsoft applications, such as Office, Excel.

Job Description

- Implementation and maintenance of MRP system

- Study and provide database software solution to in-house customers

- Involve in daily administration, database maintenance, software development and systems upgrade …

- maintain in-house Operating Management Software System (OPS)

Requirements

- Minimum Diploma in Computer/ Electrical/ Electronics Engineering

- At least 5 years of relevant working experience

- Willing to travel with short notice

- Have good leadership skills to lead the team.

- Have good interpersonal skills to deal with both internal and external parties

- Highly self-motivated and responsible individual.

- Result orientation & having a high degree of integrity at work

Marketing Manager Roles & Responsibilities:

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies
• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
• Perform risk management for supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Talent in negotiations and networking
• Good knowledge of supplier or third party management software
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Strong leadership capabilities
• BSc degree in supply chain management, logistics or business administration
• Reporting and operations
• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Business Development Manager Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills:

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Managing and overseeing the daily operations of the accounting department.

Monitoring and analyzing accounting data and produce financial reports or statements.

Establishing and enforcing proper accounting methods, policies and principles.

Work with teams in research and development, supply chain, marketing and more to ensure our customers get what they need today and in the future.

Handle contracts and sales targets, manage risk and test new solutions

Prepare P& L and Balance Sheet Year end

For Regionalisation Programme:

• Identify and establish international partnerships with government bodies, industry players, and multilateral organizations by leading negotiations for agreements, MOUs, and collaborative projects, aligned with A*STAR, ARTC's regionalisation strategy.
• Conduct international market analysis to identify global trends, partnership opportunities, and emerging markets relevant.
• Manage international projects and partnership initiatives from inception to completion, ensuring alignment with A*STAR, ARTC's goals

For Start-ups Programme:

• Execute successful delivery of startup programmes, overseeing outreach, publicity, budget management, and vendor coordination.
• Deepen current relationships with public agencies such as ESG, IMDA, EDB, and various A*STAR Research Institutes to enhance collaboration opportunities.
• Manage relationships between startups and industry members to drive initiatives that enhance the overall performance of the consortium.

For Assigned Industry Members Customer Care:

• Provide dedicated support to nurture strong business relationships with assigned ARTC industry members, aligning strategic business goals, and achieving ARTC's revenue and project targets.
• Ensure timely and comprehensive reporting on business development activities with assigned members.
• Support in the analysing of market data, sector developments, and members' activities to stay updated on evolving market requirements.
• Ensure strict adherence to all Corporate Policies & Procedures related to Billings & Credit Control, HR, Operations, and Project Management.

Others:

• Support logistics matters related to ARTC visits with members/non members

Job requirements:

• Bachelor's Degree in Business Administration or an Engineering-related field.
• Minimum of 5 years of working experience in B2B business development and enterprise account management.
• Proven experience as a Business Accounts Manager or in a similar role within a consortium or collaborative business environment.
• Prior experience in the Start-up Industry and/or International partnership roles would be a bonus

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Summary of Key Responsibilities:

· Program Manager for transitioned programs from Gexpro Services to TCR

· Cultivate and maintain strong, long-term relationships with assigned customers by understanding needs, objectives, and pain points to manage their supply chain.

· Manage discrete, ILM, VMI and/or consignment inventory program(s), assessing the risks and opportunities, while consistently improving the fulfillment process.

· Working independently and/or with cross-functional team members to resolve complex escalations from customer such as resolve shortages, possible line down, quality issues.

· Guarantee parts are ordered timely to insure on-time delivery.

· Identify key parts for overseas COGS deflation and own execution on deflationary efforts.

· Drive process improvements.

· Ensure prompt payment on invoicing.

· Review customer forecast and usage through data analysis to show current trends and predict future trends to prepare correct stocking levels with consideration to lead times.

· Provide technical and product knowledge support to supplier and customer base though coordinated quarterly discussions to ensure account is properly maintained.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Gexpro Services.

Requirements: The candidate should possess the ability to define and execute against program requirements. The Program Manager should possess a combination of proven product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence presenting to senior executives.

Additional Requirements:

• Strong industrial B and C-class level component knowledge including but not limited to mechanical/ electrical products, fasteners, and fabricated goods.
• Strong sales and/or service background.
• Proven success in a leadership position.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence.
• Entrepreneurial self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and customer service.
• Ability to drive results without a great deal of direct supervision.
• High attention to detail and level of accuracy in processing orders and maintaining records.

· Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously.

· Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM) would be advantageous.

Candidates with more than 5 years relevent experience may be considered for senior positions and renumeration will commensurate with experience.

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Job Responsibilities:

• Lead and inspire a team of dedicated non-nursing staff to deliver exceptional services across various service points.
• Oversee staff induction, orientation, and training programs to ensure team members are equipped with the necessary skills and knowledge for success.
• Take charge of recruitment and retention efforts to build a stable, skilled, and motivated workforce that meets organizational goals and customer expectations.
• Act as a key communication bridge between staff and management, ensuring timely information sharing, effective issue resolution, and actionable recommendations.
• Participate in committees and contribute to special projects, driving continuous improvement and operational excellence.

Requirements:

• Singaporean
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry.
• At least 2 years of experience in managing frontline staff.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted

Choo Tchi Seng

Registration Number: R1544906

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Responsibilities:

• Revenue Generation: Lead efforts to achieve revenue targets for the business areas. Develop and implement channel strategies with focus vendors in the Government and Enterprise sectors. Drive profitability through strategic partnerships and collaborative initiatives.
• Customer and Vendor Engagement: Collaborate with internal teams to establish a customer engagement model that ensures exceptional customer experiences. Foster strong relationships with focus vendors and assist in establishing a vendor engagement framework. Conduct quarterly business reviews with focus vendors, providing feedback and strategies for improvement.
• Agile Project and Tender Support: Refine existing processes to support agile project and bulk tender requirements. Streamline onboarding, training, and certification processes to ensure efficiency and effectiveness in project delivery. Identify areas for improvement and implement best practices.
• Go-to-Market Planning: Conduct GTM planning and quota setting in collaboration with focus vendors. Develop comprehensive strategies to penetrate target markets and drive market share growth. Monitor partner program status and compliance to maximize partner performance.
• Contract Management: Track contracts and legal obligations with focus vendors. Ensure compliance with contractual terms and conditions. Proactively manage contract renewals and extensions.
• Relationship Management: Cultivate and manage key relationships with focus vendors. Collaborate with internal stakeholders, such as sales, marketing, and product teams, to drive growth and support joint initiatives. Act as a liaison between internal and external stakeholders to ensure smooth collaboration and effective execution.

Requirements:

• Proven track record of achieving revenue targets and driving growth through strategic alliances, preferably in the information security industry.
• Strong understanding of the Gov, Enterprise, and commercial sectors, including key market trends and customer dynamics.
• Exceptional relationship-building skills with the ability to influence and collaborate effectively with internal and external stakeholders.
• Excellent project management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Demonstrated business acumen and analytical skills to drive data-driven decision-making.
• Strong communication and presentation skills to effectively articulate strategies, plans, and results to stakeholders at all levels.
• Work Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

1. Responsible for the organisation, planning, control and execution of project.

2. Lead and manage a team of operational staff to meet the objectives and

targets.

3. Monitor, organize, control and co-ordinate site works with the team as well as

contractors.

4. Develop and maintain good working relationship with the client, consultant

and contractors

5. Work closely with vendors and sub-contractors to ensure project budget, purchase items and conditions are met.

6. To create and maintain comprehensive project documentation.

7. Handling of technical site issues and work closely with client.

8. Manage and control of work progress, schedule, safety and qualities

Requirements

--------------------

1. Tertiary qualification (Bachelor Degree or Diploma) in Engineering

2. Posses at least 5 yrs of Project Management Experience in M&E/Building

Construction industry and familiar with site preparation environment

Job Responsibilities:

Accounting and financial reporting

• Leading a team of Finance staff in daily financial activities
• Monitor day-to-day accounting operations and review work completed by the Finance team.
• Prepare and report monthly, quarterly, and yearly consolidated financial statements to parent company, as required to upload to the group consolidation system.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Manage project cost analytics and reporting
• Coordinate financial strategic planning, analysis, costing, taxation and budgeting activities
• Assist Finance Manager in overseeing month end and year end accounts closing, monthly cashflow forecasting and annual budget preparation.
• Assist Finance Manager in preparing the financial reports, including profit and loss statements, balance sheets and cash flow statements
• Perform monthly inventory reconciliation and involve in year end stock take activity

Audit, tax and banking matters

• Take ownership on internal and external audits, handle queries from internal and external auditors, tax agent, tax authorities, government authorities and etc
• Prepare detailed financial statements and audit-related documentations
• Prepare and submit quarterly GST reports, annual corporate income tax filing, withholding tax etc.
• Liaise with the Company secretary for corporate finance related matters
• Liaise with bankers for letter of credit, banker’s guarantee etc and respond to bank queries

Others

• Perform any other ad-hoc duties as assigned by the Manager

Job Requirements:

• At least Bachelor’s Degree in Accounting, Finance or related field
• At least 5 years relevant working experience in Manufacturing industry, experience in manufacturing costing would be an advantage
• At least 3 years in supervisory role
• Proficient in Microsoft office programs
• Prior experience with Microsoft Business Central is advantageous
• Exceptional attention to detail and the ability to meet tight deadlines.
• Strong leadership skill and high level of independence as well as the maturity and ability to work with staff at all levels.
• Short notice or immediate notice will be an added advantage

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore is looking for Technical Support Manager to join our team.

This is a permanent opportunity, located at Jurong East, Singapore.

In this position, your work will focus on these responsibilities:

• Located in Singapore to cover Asia’s Customers issues (AUT & NAV) in ANCS
• Provide remote diagnosis of problems and definition of further steps to be taken to further isolate or remedy the problem, with appropriate communication to the customer and, if necessary, to other departments, where troubleshooting requires it
• Attend Field Service activities in Asian countries
• Perform root cause analysis of technical problems at ship and equipment level
• Independent clarification of complex service problems of the entire product range including preparation of a detailed solution proposal in cooperation with the product management
• Findings for special problem cases, if it is necessary, carry out of the required on-board repair, on board attendances for installation/commissioning/services
• Preparing for meetings Technical topics and analysis for order and service management
• Present Life Cycle Management meetings with customers
• Attend site survey and health check of customer installation on site
• Special tasks: participation on call on duty, surveys, trainer activities etc.
• Deep understanding of NACOS related automation system
• Training of team members in the Asia region.

To be successful in this role, we expect you to have:

• Diploma in Engineering and above
• Minimum of 20 years work experiences in similar position
• Experienced in PCS, MCS and PLC related platform for automation system
• Coding requirements : IEC and SLS coding
• Strong in Automation Technical Skill
• Experienced with independent hands-on personnel on ANCS products and Automation
• Good interpersonal skills with ability to work both independently and as part of a team

Please note that according to Wärtsilä policy, voluntary consent for a background check is required for candidates being considered for this position.

Why you and us?

We at Wärtsilä ANCS believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and cocreation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Responsibilities:

1. Ensure projects are well executed within budget, on schedule, safely and with good quality.

2. Generate engineering drawings and calculate bill of materials.

3. Liase with vendors/contractors and production team for smooth project execution.

4. Prepare and submit project documentation (MDR/Operation Manual)

5. Prepare cost estimates, quotations and tenders.

Requirements:

1. Minimum Diploma in Mechanical Engineering or related engineering disciplines with 2 years experience or O level with at least 5 years of relevant experience

2. Experience in steel works and site installation works. Knowledge in tanks/piping fabrication and/or building construction project management.

3. A team player with good leadership skills