Total 17,787 technical analyst job vacancies in Singapore

Team Description:

System Operations Team Handling a total of 55 Core Banking Systems

Job Duties

Responsible to ensure that operations and business requirements for core banking related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for core banking related initiatives.

Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.

Engage & walkthrough impacts of change with Operation team to ensure process and people readiness for regular releases and project initiatives.

Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers queries, feedbacks, issues & complaints.

Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

Ability to ensure all enhancement deliverables are completed on time with good quality standards.

Job Requirements:

Possess knowledge / understanding of retail operation processess & system capabilities/functionalities

Strong analytical skills

Good interpersonal & communication (both spoken/written) skills

JOB DESCRIPTION

Job Title

Technical Business Analyst

Occupation

BUSINESS ANALYST

Job Description & Requirements

About the Client:

Our client is a Multinational IT Company

Responsibilities:

• Partner with IT and wealth management teams to document business requirements and optimize processes.
• Translate business needs into detailed use cases, process flows, and functional specs.
• Collaborate with development teams to ensure alignment with business goals.
• Define UAT test cases and work on data quality improvements.
• Act as a liaison between business units and technical teams to address project challenges.

Requirement:

• Experience On Business Analyst in wealth management or financial services.
• Strong understanding of wealth management products and Agile methodologies.
• Proficiency in business analysis tools (e.g., JIRA, Confluence) and knowledge of BI tools is a plus.
• Excellent communication skills with the ability to work collaboratively and present complex information clearly.
• Up-to-date with industry trends and technology in wealth management.
• Soft Skills: Problem-solving, adaptability, detail-oriented, team collaboration, continuous learning.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Job Summary

Technical Business Analyst in Wealth Management and Technology with hybrid skill set blending business analysis with a strong technical background.

Key Responsibilities:

Stakeholder Engagement: Collaborate with both business and IT stakeholders to capture requirements and understand business goals in wealth management.

Requirements Documentation: Translate business needs into detailed technical specifications, use cases and process flows.

Process Optimization: Analyze and optimize existing workflows, proposing improvements that align with business and compliance standards.

Solution Delivery: Ensure that technical solutions developed by IT meet business requirements, acting as a bridge between business units and technical teams.

Testing and Data Quality: Define and manage UAT test cases and review data to improve quality.

Project Communication: Lead workshops and meetings to keep stakeholders updated and address project challenges.

Qualifications:

Experience: 8-10 years as a Business Analyst, particularly in wealth management or financial services, with an understanding of project life cycle management.

Technical Expertise: Familiarity with Agile methodologies and tools like JIRA, Confluence, knowledge of wealth management products such as investment funds, retirement planning and portfolio management.

Communication: Excellent skills in presenting complex information to both technical and non-technical audiences.

Analytical Skills: Knowledge of data analytics, BI tools, and reporting platforms is a plus.

Responsibilities:

• Sample storage and management
• Analytical testing and documentation of API / drug substance / drug product / finished product / Complaints / stability / packaging material samples
• Ensure all activities in compliance with cGxP, incl. data integrity
• Stability (when not centralized)
• Testing/Sample storage and management
• Analytical documentation of stability samples to cGxP standards
• Comply with all HSE guidelines
• Detect and report potential accident, risks and propose solutions
• Responsible for participating in initial training and retraining

About You:

• At least 3-4 years relevant experience in a laboratory environment in the pharmaceutical industry (quality assurance, production), QC Raw material or Analytical testing experience, aseptic technique.
• Has completed apprenticeship as a laboratory assistant or equivalent training
• Collaboration; result-oriented
• Administrative activities and GMP and HSE-compliant, efficient production and documentation of standardized tasks in the infrastructure
• Breakthrough Analysis; Being Resilient; Operational Excellence; Continuous Learning; Digital & Tech Savvy
• Laboratory equipment; Quality Control (QC) Testing; Quality Control Sampling; related industry GxP standards and processes; Laboratory Excellence; Quality decision making

Job Type: Contract

Contract length: 06 months. Option to extend/convert subject to performance review.

Normal Shift Job.

Your role:

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role:

Are you a Subject Matter Expert when it comes to Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Cloud (Azure), Unix, WebSphere/Tomcat/Apache, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere, MQ or EMS
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team:

You’ll be working in the Application Support WMPC team in Singapore. We support critical front office and back office functions within Wealth Management. Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise:

• Ideally 5-10 years of Level2 Production support experience in a global environment
• Hands-on experience and good knowledge of WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins.
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix
• Have strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Job Responsibilities:



Market and Industry Analysis:

• Conduct in-depth research on target markets and industries, analyzing market trends, customer needs, competitive landscape, and other relevant factors to support corporate strategic decision-making.
• Track and analyze macroeconomic indicators, policy changes, technological developments, and other external factors impacting the industry.
• Prepare market analysis reports and research briefs to provide management with actionable insights.

 Internal Company Analysis:

• Analyze internal operational data to identify key drivers of business performance and potential risks.
• Collaborate with various departments to understand their strategic needs and provide data support and strategic recommendations.
• Participate in the strategic planning process, providing data-driven insights and research findings.

 Strategy Development and Evaluation:

• Assist in the development and evaluation of the company’s long-term strategic plans, including market entry strategies, product development strategies, and partnership strategies.
• Monitor and evaluate the implementation of strategic initiatives, providing recommendations for adjustments to ensure the achievement of strategic objectives.
• Contribute to the formulation and optimization of business strategies to align with the overall corporate strategy.

 Project Management and Implementation:

• Support and drive the execution of strategic research projects, ensuring timely completion and achievement of project objectives.
• Collaborate with cross-functional teams to implement strategic plans, ensuring effective translation of strategy into operational activities.
• Regularly report on project progress and propose solutions to address any challenges encountered.

 Innovation and Strategic Thinking:

• Introduce and apply advanced research tools and methodologies to enhance the depth and breadth of strategic research.
• Identify and explore new business opportunities, providing recommendations to drive company growth.
• Promote the application of innovative thinking in corporate strategy, encouraging continuous improvement and change.

Qualification

• Bachelor’s degree or higher in Business, Economics, Management, Finance, or a related field.
• 2-5 years of experience in strategy research, market research, management consulting, or a related field.
• Strong data analysis skills with proficiency in Excel, SPSS, SAS, Tableau, or other data analysis tools.
• Excellent communication and report-writing skills, with the ability to present complex analysis clearly and concisely.
• Strong logical thinking and problem-solving abilities, capable of developing effective strategies in a complex and dynamic environment.
• Self-motivated, with strong teamwork skills and the ability to collaborate effectively in cross-functional teams.
• Keen insight into industry trends, competitive dynamics, and market developments.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,000 to $4,600 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

He/she is expected to:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings
• Performing requirements analysis and user testing
• Documenting and communicating the results of your efforts
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with internal stakeholders, technology team and management staff to achieve desired results of business and user needs
• Conduct business process modelling and generate applicable scenarios for the technology functionality testing team
• Plan, execute, and oversee IT projects from inception to completion, ensuring projects are delivered on time, within scope, and within budget.
• Develop detailed project plans, including timelines, milestones, and resource allocation.
• Collaborate with cross-functional teams, including vendors, business units, marcom, and stakeholders, to ensure project goals and objectives are met.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Conduct regular project status meetings, providing updates to senior management and stakeholders.
• Manage project documentation, including requirements, specifications, and user manuals.
• Serving as a liaison between stakeholders and users
• Able to translate requirements with technical team and vendors
• Carries analytical, conceptual, and agile way of thinking skills
• Strong communication and storytelling skills to work closely with stakeholders to determine acceptable solutions.
• Excellent planning, organizational, and time management skills
• Any other task as assigned

Requirements:

• Proven experience as a Business Analyst or in a similar role.
• Preferred to have project management experience.
• Strong knowledge of business process management and optimization.
• Excellent communication and interpersonal skills.
• Proficiency in requirements analysis, documentation, and user testing.
• Strong analytical and problem-solving abilities.
• Ability to work effectively with cross-functional teams and stakeholders.
• Experience with business process modeling and generating scenarios for testing.
• Familiarity with CRM systems and operational support activities.
• Exceptional planning, organizational, and time management skills.
• Proficiency in using project management and business analysis tools.
• Experience with Edutech platforms will be a plus.
• PMP (Project Management Professional) certification is preferred.

Required Experience:

· 8+ years of hands-on development experience is preferred

· Hands–on experience developing applications using Java/J2EE, with Spring / Spring boot framework.

· Hands-on experience in Spring Batch and Shell Scripting

· Should have prior experience in system analysis, design and development

· Analyze business requirements and translate them into technical specifications

· A strong hands-on development track records building integration and application utilizing a variety of technologies, development tools and database systems.

· Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is highly desirable.

· Good communication skills both in writing and verbally with ability to present the complex ideas or technical solution to business and/or management team.

Role Description:

As a Skincare Analyst at BeFound, you'll be a key player in our skincare education mission, emphasizing ingredient suitability and knowledge. If you find fulfilment in educating others about skincare and beauty practices, this role is for you. You'll take pride in the positive impact you make when clients witness noticeable skin improvements through your guidance.

Building lasting client relationships and transforming them into passionate program advocates who share our values and mission will be an integral part of your role. Moreover, you'll relish the continuous learning experience, gaining insights into how skin evolves with different ingredients over time.

Join BeFound and be a part of a team dedicated to making a meaningful impact on skincare education and client satisfaction!

Responsibilities:

- Be part of BeFound's mission in skincare education that focuses on ingredient suitability and knowledge

- Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin

- Market knowledge on trends, products and services in the skincare & beauty industry

- Build knowledge and data of skincare ingredients

- Plan out each client's skincare and makeup journey

- Build good client relationships and long term engagement with our clients

- Assist clients in understand their skin better with skincare ingredients through 1-1 consultations

- Create skincare database in BeFound's skincare library

- Handle customer objections and convert opportunities to sales

Requirement:

- Degree in Pharmacy or Cosmetic Science is highly preferred

- Passionate about skincare and is inquisitive about skincare ingredients

- Experience in a customer relations role is a bonus

- Experience in the skincare & beauty industry is a bonus

- A problem solver, quick witted and a team player

- Available to work on Saturdays (5.5 days work week)

- Singaporean or PR only

• Basic knowledge or understanding in Credit Card and Card Rewards processing.
• Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.
• Efficient planning skills and an ability to adhere to deadlines.
• Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.
• Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.
• Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.
• Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.
• Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.
• Arrange with business teams and stakeholders for live verification.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidate will be notify. Thank you.

SPD Scientific offers a comprehensive range of top-notch laboratory consumables, test-kits reagents, biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The company offers myriad benefits to customers in wide ranging industries, such as F&B sector, pharmaceutical, academic and government research institutions, and healthcare, by providing them the essential tools to assist in their medical research and discoveries.

Currently, we are looking for a Data Management Analyst to join our Team with the following responsibilities:

• Master Data Management: Oversee the global master data lifecycle processes, including the creation, validation, and deactivation of data specific to ERP, and CRM systems.
• Develop and enforce data governance policies and procedures maintained in the respective databases.
• Ensure data quality and integrity across the systems.
• Participate in cross-functional collaboration to support business requests.
• Suggest or support process improvements and best practices in relation to Data Management.
• Conduct regular data audits and quality assessments of the databases.
• Provide training and support to staff on data management practices.
• Resolve data-related issues and discrepancies within the systems.
• Maintain documentation for data management processes and policies.
• Able to translate business requirements into data modelling solutions and data infrastructure.
• Responsible for data migration and data standardisations within the organisations.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or other related fields.
• Minimum of 3-5 years of experience in master data management or a similar role.
• Experience in Microsoft SQL Server and possess advanced SQL queries skill.
• Strong understanding of data governance and data quality principles.
• Proficiency in data management tools and software (e.g., MSSQL Server Management Studio, Power BI, and Excel).
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Experience in using RapidStart tools and Configuration Packages for Dynamics Navision and/or Business Central.

*Company transport pickup Islandwide available*

Responsibilities:

• Responsible for housekeeping duties in the lab.
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process control samples and final API and data verification.
• Ensure that all test equipment is used and maintained correctly.
• Perform any method transfer or method qualification reports or equipment qualifications and support the transfer of new products.
• Maintain up-to-date, complete and precise records of all tests performed.
• Adhere to cGMP and GLP requirements and apply 6S concept.
• Assist in the resolution of quality problems as required.
• Developing and changing of in-house laboratory procedures as appropriate.
• Train new analyst.
• Support Audit preparation and any audit related activity
• Adheres to and supports all EHS & E standards, procedures and policies
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Requirements

• Min. Degree in Biochemistry / Bioengineering or related science field of studies
• Prior QC lab / GMP experience needed
• Experience with HPLC & GC is a must
• Comfortable to work 12 hours shifts (have extra allowance)
  

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Monitor global crude oil markets trend, analyse price and premium movements, spreads, and market indicators to identify trading opportunities.
• Evaluate the factors influencing crude oil prices and premiums, including production levels, geopolitical risks, market speculation, and transportation logistics etc…
• Analyse and provide forecast on global and regional demand for crude oil, focusing on economic growth, transportation trends, industrial usage, and government policies.
• Evaluate supply factors, including production capacity, strategic reserves, OPEC decisions etc…
• Provide insights into how supply-demand dynamics influence crude oil pricing and trading strategies.
• Prepare daily, weekly, and monthly market reports for the trading team.
• Maintain and update databases of market data, trade information, and historical price data.
• Develop and maintain analytical models and tools to support trading decisions.

Requirements:

• Degree in Business Analyst, International Trading, Economic or any related field
• At least 2 years’ experience in trading, market analysis, or a related role within the oil and gas industry
• Strong understanding of global crude oil markets, including pricing methodology, premiums, supply, and demand dynamics etc…
• Proficiency in trading platforms and data analysis tools
• Proficiency in speaking and writing Mandarin is essential for effective communication with China counterparts and head office

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

We are seeking a skilled Data Analyst with experience in customer profiling, segmentation, data extraction for business operations, and promotion analysis. This role will be responsible for analyzing customer data to support personalized marketing initiatives, optimize promotional strategies, and enhance customer engagement. The ideal candidate will have a strong analytical background, experience with SQL, and an understanding of customer behavior in the credit card industry.

Responsibilities

1. Customer Profiling and Segmentation

• Develop and maintain customer profiles by analyzing behavioral, demographic, and transactional data.
• Identify and create customer segments to support targeted marketing, retention, and engagement strategies.
• Collaborate with the marketing team to define and refine segmentation criteria to ensure accurate and actionable insights.

2. Data Extraction for Operational Support

• Perform data extraction using SQL or other query tools to support various business needs, including customer insights, campaign analysis, and business reporting.
• Ensure data accuracy, consistency, and integrity in all extracted datasets and analyses.
• Support ad-hoc data requests from cross-functional teams as needed.

3. Promotions and Campaign Analysis

• Analyze the performance of promotional campaigns and provide insights to optimize marketing strategies.
• Measure the effectiveness of campaigns and promotions across different customer segments, providing data-driven recommendations.
• Collaborate with marketing to test new promotional ideas and measure their impact on customer engagement and retention.

4. Customer Insights and Reporting

• Create and deliver regular reports on customer behavior, engagement trends, and segment performance.
• Use data visualization tools to present findings and recommendations in a clear and actionable format for business stakeholders.
• Identify trends and opportunities within customer data to improve product offerings and customer experience.

5. Continuous Improvement and Automation

• Seek opportunities to improve and automate data processes, reporting, and analytics workflows.
• Develop and enhance dashboards and analytical tools to streamline data access and support decision-making.
• Stay current with industry trends in data analytics and customer segmentation within the credit card sector.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Key responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

• Analyze business requirements and provide functional solution to business requirements

• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

• guide testers/users in the end-to-end reconciliation process

• prepare functional solution document

• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

• post-implementation support

• identify and raise/escalate risks to the project/processes

Key skills required:

• Mainframe – online and batch processing

• Credit Card domain knowledge

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Overview

Our healthcare client is seeking a Senior Executive/Assistant Manager to support day-to-day operations at their Contact Centre, ensuring service standards, key performance indicators (KPIs), and positive experiences.

Responsibilities

• Provide guidance on policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events

• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of office where possible for events

• Be the main point of contact with clients and vendors for all events

• Venue sourcing: provide options to internal clients based on their brief & budget

• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event

• Negotiation of rates and terms with suppliers

• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans

• High volume administration duties

• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.

• Arrange printing and materials for events

• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)

• Draft & send communications

• RSVP management through online events management tool

• Provide occasional off-site support for functions

• Develop and maintain excellent working relationships with stakeholders and suppliers

• Assist M&E Manager with internal communications ideation and delivery

• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary

• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Requirements

Education

• Qualification in a related field (e.g. events management) an advantage

Skills

• Excellent Customer Service skills

• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills

• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality

• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment

• Ability to exercise tact and diplomacy in all dealings

• Attention to detail

• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

• Good financial acumen including budget management & understanding of financial reporting

• Strong computer skills and confident and professional phone manner

• Critical thinker with superior issue resolution skills

• 3rd Party Vendor/Partner & Service Quality Management

• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)

• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure

• Not afraid to roll up sleeves and get involved and take ownership where necessary

• Policy interpretation and implementation

• Stakeholder relationship management

• Project/program management skills preferable, including continuous improvement methodologies

• Experience in a corporate environment preferable

• Good restaurant/venue/supplier knowledge in Singapore

• Strong time management skills

• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience

• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements

• Light travel, if required.

Shortlisted candidates will be offered a 6 months Agency Contract employment

Licence no: 12C6060

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Interpret data and provide detailed reports, visualizations, and summaries of findings
• Use statistical methods, predictive modeling, and data mining techniques to uncover actionable insights
• Create comprehensive reports, dashboards, and presentations to communicate insights and recommendations to stakeholders
• Collaborate with different departments to understand their analytical needs and provide data-driven recommendations
• Assist in the development of business strategies by analyzing market trends, customer behavior, and operational performance
• Support the decision-making process by providing analytical inputs for new projects, investments, or changes in business operations
• Conduct research on industry trends, market conditions, and competitors to provide context for business strategies
• Present complex analyses and insights in a way that is easy to understand for non-technical stakeholders
• Provide forecasts and scenario analyses to guide risk management and decision-making processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a deep understanding of data analysis techniques and tools
• Knowledge of statistical methods, financial modeling, and business intelligence
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• High visibility & impact role
• Great work culture

About Our Client

Our client is an independent investment manager, managing institutional sized assets. They have been active in the global markets for over sixteen years, operating with a lean yet highly professional team that is investing in public equities, currency markets, derivatives, hedge funds and private investments. Using prime technology, the company is highly efficient and positions itself among the best private asset managers.

Owing to their expansion in Asia, they are looking to hire an Equity Research Analyst, Public Markets.

Job Description

This role analyses, monitors, and reports on the current positions in global markets. In addition, this role will help with the selection of new opportunities. In coordination with the Head of Markets - Asia and Head of Asia (CIO), the successful candidate will run and monitor investment portfolios.

Responsibilities

• Lead systematic research and analysis of public markets and industry trends, primarily in Asia ex-Japan
• Conduct due diligence on portfolio companies or candidates, and support idea generation through constant interactions with companies and their stakeholders
• Update on business trends, competition and new regulatory policy impacting the covered geography / sector
• Contribute to discussions of sectors and companies covered by other team members, and promote an open and honest culture of challenging and being challenged
• Prepare presentations and memos to the investment committee in relation to potential and existing investments, and macro / capital markets themes
• Assist in preparing reports, ad hoc / strategic reviews other such related tasks
• Assist in portfolio management duties including monitoring, reporting, and evaluating performance of executed transactions
• Network with advisors in the region and sell-side analysts
• Become a subject matter specialist in China macro over time

The Successful Applicant

• Excellent academic qualifications with at least eight years in equity research and at least five of those in a top buy-side firm
• CFA would be preferred though not a must
• Experience in covering Hong Kong and China equities, including A shares is a must
• Proficiency in business mandarin is an absolute must, as the role requires attending corporate meetings with Hong Kong and China listed entities, regular interactions with stakeholders including sell side and independent research providers and reviewing annual reports and other relevant documents.
• Expertise in equity research across internet, consumer or financials would be ideal
• Ability to build, update, and maintain complex financial models representing the current and future financial state of the companies being analysed
• Detail oriented, possess strong analytical and quantitative skillset
• Proficient with advanced computer software such as spreadsheets and database programs
• Besides being a good team-player, candidates should also demonstrate maturity, integrity and possess the ability to interact and network with investors
• Openness to frequent travel across Europe & Asia

What's on Offer

Our client, a leading private investment manager, is looking to hire this newly created headcount in Singapore. The firm has an excellent culture and a highly autonomous work environment, so we need someone who is highly independent. Candidates who have been in buy-side research roles for five ore more years and are looking for a more autonomous setup and the opportunity to move into money management roles in the next two to three years, will find this an excellent fit.

Contact

Anurag Garg (Lic No: R1215997 / EA No:18S9099)

Quote job ref

JN-102024-6574681

Phone number

+65 6416 9817

Michael Page International Pte Ltd | Registration No. 199804751N

Project details

Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Requirements

• 3+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Knowledge of organization setup and User Groups / Access Rights