Total 17,243 Full-time technical support job vacancies in Singapore

Job Description

• To provide supervision of construction works on site and to ensure safety provisions are conforming to worksite rules and regulations and compliant to statutory requirements
• Provide recommendations and solution for improvements on safety provisions based on site condition
• To carry out various safety inspections on site and ensure subcontractor rectification based on safety recommendations/comments raised
• To ensure that in house safety rules and regulations are implemented and enforced at the worksite
• To familiarize with project’s top risks and highlight key hazards that the project site is exposed to, for better planning and preparation for upcoming works
• To supervise demolition and building works and ensure works carried out in accordance to approved drawings
• To attend all Ad-Hoc inspections by authorities(NEA/PUB/MOM etc.) as and when necessary
• To familiarize with site traffic management plan and provide recommendations and solutions for improvement of site safety, where reasonable
• To review emergency procedures implementation on site and provide recommendations and solutions for improvement, where reasonable
• To provide reporting to Client(DSTA) as and when necessary
• To perform Ad-Hoc duties as per assigned

Job Requirements

• Registered WSH Officer with MOM
• Registered RTO with IES
• Minimum 3 years' experience preferably in building projects

Responsibilities:

• Setup PCs and laptops for users
• Perform user PC software installation and assist users to setup their mobile devices for Outlook email and Microsoft Teams meeting
• Attend to end users' requests and resolve their PC/laptop hardware and software issues either onsite or remotely
• Perform Preventive Maintenance including all office PCs /shop floor and CMM PCs
• Perform Ivanti Patching and Windows updates for all PCs and Laptops
• Work with vendors to resolve IT hardware failures and proprietary software issues
• Prepare documentation for IT software installation, troubleshooting steps, server rack and network diagram
• Maintain and update IT inventory list and IT spare parts management.
• Work together with Local and HQ IT Team members for IT Project implementation
• Work together with global infrastructure Team members for ring central maintenance.
• Active Directory User and computer account management
• Other Ad Hoc and urgent tasks such as investigate computer virus outbreak, recovering users' data from crashed PC, providing support and properly shutdown the servers and network devices during plant power shutdown etc

Qualifications:

• Experience in Office 365 & MFA application and operation. (Multi-factor authentication (MFA)
• Ability to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed, keen attention to detail and customer service orientation.
• Excellent project management and research skills, as well as analytical and creative problem-solving abilities.
• Effective written, oral and interpersonal communication skills are critical.
• Strong Team Player and ability to work in a fast–paced deadline-driven environment.
• Previous responsibility for providing customer support.
• Ability to meet deadlines.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Job ID: 702736

• Analyze user requirements, concept of operations documents, and high level system architectures to develop system requirements specifications.
• Analyze system requirements and exercise development activities
• Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies.
• Provides technical advice for the integration of requirements, design, and technology.
• Incorporates new plans, designs and systems into ongoing operations.
• Develops technical documentation.
• Develops system Architecture and system design documentation.
• Perform system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.
• Interacts with the customer regarding technical considerations
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of technical implementation of data centre infrastructure product which include but not limited to server OS, virtualisation, network, security, Storage & backup, DR & etc
• Product certification, engineering credential, or equivalent technical credentiall
• Microsoft Visio, word, excel & powerpoint proficiency
• Implementation experience of at least one of the following: o VMware Vsphere, VSAN, NSX or SRM o Network switch – Cisco/ Aruba/ Dell/ HP

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Technical Superintendent

• Salary: $8,000 to $11,000
• Location: Alexandra Point / Fujairah Branch Office (Rotation travel)
• Working hours: 5 days, 9.30am to 5.30pm

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Community Centre at Bukit Panjang

Job Description:

• Assist Job Manager to attend to technical and design issues at site and report issues to Job Manager
• Provide standing supervision as and when directed by the Consultant team.
• Check through construction drawings and highlight any discrepancies found between or within the same disciplines prior to the commencement of installation works.
• Ensure all works are carried out in accordance to approve drawings and specifications.
• Ensure adequate safety precautions are enforced on site.
• Resolve all site issues and ensure timely completion of the project.
• Attend site meetings, site inspections, testing and commissioning.
• Maintain site records.
• Supervision of defects and rectification
• Commencement date: November/December 2024

Job Requirements:

• ITE certificate / Diploma in Civil Engineering from a recognised tertiary institution.
• Accredited with IES-ACES Joint Accreditation Committee (JAC) with valid RTO Practising Certificate
• Minimum 5 years’ working experience as a Resident Technical Officer.
• Preferably with experiences in Preferably with experience in A&A work.
• Excellent Interpersonal and Communication skills.

Please submit your full resume, contact number(s), current & expected salary, copies of educational certificates and date of availability in your application

First Konnection is proud to partner with Marine International, a distinguished leader in the marine industry, renowned for delivering high-quality marine equipment and boat spares to both local and international clients.

Based in Aljunied Industrial Complex, Marine International is at the forefront of innovation, committed to upholding the highest standards of service and product excellence.

First Konnection > Here to Help!

We are the authorized Education Recruitment Specialist for this role, First Konnection (https://www.firstkonnection.com/) is dedicated to providing you with a stress-free and convenient application experience. We work closely with the employer to ensure that your application is handled with the utmost care and attention.

• Simplified Process: We take care of the details, allowing you to focus on what matters—demonstrating your expertise and passion.
• Direct Communication: Receive timely updates and clear guidance, knowing that your application is in trusted, expert hands.
• Tailored Support: Benefit from personalized advice and assistance throughout the process, ensuring a smooth and successful journey from application to interview.

About Marine International

At Marine International, every team member is a crucial part of a dynamic crew, dedicated to pushing the boundaries of what's possible in the marine industry. If you're passionate about hands-on work, have a keen eye for detail, and thrive in an environment that values both independence and teamwork, this is the perfect opportunity for you to set sail on a rewarding career.

Your Mission:

• Troubleshoot & Maintain: Engage in hands-on troubleshooting, maintenance, and servicing of electrical systems and equipment aboard marine vessels, ensuring they meet the rigorous demands of our industry.
• Customer Interaction: Provide prompt, professional assistance to customer inquiries via email and phone, showcasing your expertise and Marine International’s commitment to excellence.

What You Bring to the Table:

• Technical Expertise: An education background in either Electrical or Mechanical Engineering is your ticket aboard.
• Independence & Team Spirit: You’re comfortable working independently after training, yet you understand the importance of collaboration and following instructions.
• Dedication: Hardworking and ready to tackle challenges, you’ll be a key player in maintaining our reputation for reliability and quality.
• Flexibility: Be prepared to embark on overseas assignments when duty calls.

What’s in It for You?

• Rewards: Look forward to an attractive package that includes AWS (13th Month Bonus) and a Variable Bonus (1 to 1.5 months, subject to performance).

Ready to join a company that doesn’t just navigate the waves but leads them?

Submit your application with an updated resume/CV to us today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

Operations Support (Investment Products)

• Contract until 31 Jul 2025
• Work location: East

The Client

• MNC Bank

The Opportunity

• Support Mutual Funds / Bonds / Structured Notes / Equities related processing for SG and HK Investment Operations
• Ensuring quality processing and adherence to Policies and Controls
• Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department.
• Ensure that the day-to-day processing of orders is completed smoothly adhering to the cut off times.
• Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction.
• Timely handling of transactions and exceeding the Service expectation with internal clients.
• Must be detailed oriented to handle the large volume of daily transactions.
• Supports new product setup, static data maintenance and pricing functions for Consumer bank businesses (SG & HK) in Asia Pacific countries.
• Manage day to day maintenance requirement from different country product teams.
• Generating variance and stale price report and perform EOD reporting to country product teams.
• Supports ad hoc maintenance by performing Bulk upload function in the investment system.
• Handle business queries and perform investigation on any production discrepancy.
• Liaises with Bloomberg and AA stock on any pricing issues.
• Manage day to day operations of maintaining the structure product warehouse by understanding the term sheet, maintaining the notes, subscription and redemption update, underlying update on valuation and levels to track performance of the Note, capturing maturity, callback proceeds.
• Generating dashboard reports from the data warehouse on periodic basis or ad hoc basis as per country and regional investment product team requirements.
• Generating Performance metrics for Structured products by analyzing the data from the data warehouse

Your Background

• Degree in Banking or Finance or equivalent.
• Minimum 1 to 2 year's work experience preferably in Operations
• Knowledge of investment products especially around Equities, Mutual Funds and Fixed Income Securities
• Responsible, organized and ability to work under pressure and multi-task with tight deadlines
• Provide high quality service to internal customers.
• Articulate with strong communications skills both written and spoken.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

JOB DESCRIPTION

Location: Onsite in Singapore with some flexibility

Reporting Line:

Direct Line Manager: Marketing Director South Asia, Textile Effects

Direct Reports: Nil, single contributor

Responsibilities:

The role plays a critical part in supporting are as follows:

• Data collection and Analysis: Gather and analyse data from various sources like sales report, cost and pricing data. Use analytical techniques to interpret data and identify trends
• Cost Analysis: Compare cost of products from various source and analyse the reason of higher cost and make followup with various stakeholders to make corrections
• Reporting and Presentations: Prepare details reports and presentations. Create dashboard from the complex data for easier understanding.
• Strategy development and implementations:Collaborate with marketing and technical team to develop strategies and implement in the market. Followup for product development, pricing implementation and promotional campaigns.
• Project follow up and Performance Analysis: Collaborate with teams to run various market and new launch projects. Support the team to achieve the goals and analyse the performance.
• Supporting marketing Director: To assists the marketing Director with day-to-day requirements enables efficient operations within the marketing team. This support ensures that the team's efforts are optimized and frees up the Sales Director's time to focus on strategic initiatives.
• Promotion and Marketing Support: This role supports to arrange brochures, samples, and promotional tools based on team requests facilitates effective marketing and sales efforts - creating a consistent and compelling brand trust and image.
• Collaboration: work closely with business development, sales, innovation team to achieve yearly AOP and to support for key market decision making.

Key KPIs:

• AOP achievement for the region
• Price implementation and margin improvement analysis
• Launch of New Products in region and analysis of sales growth
• Developing quality of Competition Database
• Status of Weekly, Monthly sales progress and follow up.
• Analysis on Sales, Volume and Profitability on Strategic Customers.
• Arrange Brochures, Samples and Other promotion tools based on the request from team.

QUALIFICATION AND COMPETENCIES

• Education: Bachelor’s degree in either Economics, Administration, Chemistry, Chemical Engineering, Business or similar qualifications
• Experience: 4+ years experiences in data analysis for Sales / Marketing Support, Customer Service, Supply Chain, analysis .
• Analytical Skills: Strong analytical and critical thinking skills to interpret complex data and make data-driven decisions. Highly advance knowledge in Excel data analysis will be required. Experience in working with SAP will be a distinct advantage.
• Communication skills: Excellent verbal and written communication skills to present finding clearly and effectively.
• Project Management: A keen eye for detail to ensure accuracy in data analysis and reporting. Highly independent and able to handle amibuity.
• Problem solving skills: Ability to approach challenges creatively and develop effective solution.

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

• Be a part of a high-performing and professional team
• Good working culture

About Our Client

With a rich heritage of more than a century, our esteemed client is a leader in the global lifestyle industry. They are the largest company and world's best-known brand in the lifestyle domain

Job Description

• Conduct User Acceptance Testing (UAT) for the Salesforce CRM program during the roll-out stage.
• Support end-users with Salesforce CRM inquiries and issues.
• Extract reports and perform data analytics to support decision-making.
• Coordinate with different teams to set up project , gather required data and ensure smooth data flow.
• Assist with Salesforce Marketing Cloud and Service Cloud functionalities, if required.
• User Support: Respond promptly to user inquiries, incidents, and service requests related to CRM program. Address queries, troubleshoot problems, and guide users through the platform's functionalities.
• Issue Resolution: Investigate and diagnose reported issues to determine the root cause. Collaborate with relevant teams to implement timely and effective resolutions.
• System Maintenance: Perform routine system maintenance tasks, including data cleaning, data uploads, and system configuration changes, to ensure data integrity and system stability.
• Training and Onboarding: Conduct training sessions and provide onboarding support to new users, ensuring they understand Salesforce CRM features and best practices.
• Documentation: Create and maintain comprehensive documentation, including user guides, FAQs, and knowledge base articles, to facilitate self-service support options for users.
• Enhancements and Customizations: Collaborate with the development team to identify opportunities for system enhancements and customizations to meet business requirements.
• User Adoption and Feedback: Monitor user adoption of Salesforce CRM and gather feedback from users to identify pain points and areas for improvement.
• Quality Assurance: Ensure the accuracy and quality of data within Salesforce CRM by conducting regular data audits and validation checks.
• Security and Compliance: Assist in ensuring Salesforce CRM compliance with data privacy regulations and company security standards.

The Successful Applicant

• Degree holder.
• At least 2 years' experience in CRM.
• Worked on marketing cloud, service cloud, loyalty cloud functionality.
• Atleast 2 years experience on salesforce marketing.

What's on Offer

• Be a part of a high-performing and professional team
• Good working culture

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-082024-6520334

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

Role:

Technical Sales Executive (Precision Machining / Manufacturing)

• Singapore Based (Woodlands)
• 5 Days work per week (Monday-Thursday 8:30am to 6pm, Friday 8:30am to 5:30pm, Saturday 8:30am to 12:30pm - only one sat to work for every 5 weeks)
• Salary: $3000 - $5000 + VB
• Bachelor’s degree/Diploma in Mechanical Engineering with sales background or related discipline + Experience in the precision machining or manufacturing industry.
• Strong technical background and understanding of precision machining processes and materials.
• Willingness to travel as needed.
• Career Progression Opportunities

Summary:

We are seeking a dynamic and results-oriented Technical Sales Executive to drive sales and business development in the precision machining sector. The ideal candidate will possess a deep understanding of precision machining processes, materials, and applications, and will be responsible for identifying and pursuing new business opportunities, building and maintaining existing client relationships, and achieving sales targets. Your role will involve coordinating sales activities, maintaining records, generating reports, and collaborating with internal departments to facilitate customer shipments. Flexibility and adaptability are essential as you may be required to assist in various areas as assigned by your superior.

Job Scope:

• Identify and target potential clients in the precision machining industry.
• Develop and execute strategic sales plans to achieve company sales goals and profitability.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the primary point of contact for clients, addressing their needs and resolving any issues.
• Conduct regular follow-ups and provide exceptional customer service to ensure client satisfaction.
• Understand and communicate the technical aspects of precision machining processes and capabilities.
• Collaborate with engineering and production teams to ensure client requirements are met.
• Provide technical support and guidance to clients regarding product specifications and applications.
• Maintain accurate records of sales activities, customer interactions, and opportunities in the ERP system.
• Prepare regular sales reports and forecasts for management.

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Assist RMs on account opening for new customers.
• Follow-up on required information/documentation relating to account onboarding.
• Ensure provided information and documentation are in accordance with the bank’s KYC (know-your-customer), AML (anti-money laundering) and CDD (customer due-diligence) requirements for initial boarding and on an ongoing basis.
• Provide post-onboarding support relating to account service requests for existing customers.

Requirements

• At least 3 years related experience in account opening and customer servicing for corporates/SMEs in Banks.
• Strong documentation skills, familiar with KYC, AML, and CDD procedures and related documentation for new and existing customers.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills.
• Strong team player.

(Hiring for new branch located at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Mon.- Fri. Office working hours
• Salary Range: Basic salary $2,600 ~ $3,500 + Incentive/Commission + Creative Performance Bonus)

Responsibilities

• Responsible for developing long term customer relationship and maximizing customer retention;
• Support on pre-sale and post-sale, not limited to solution proposal on technical requirement, design & budget control, timeline management, etc. based on projects;
• Participate in industrial related exhibitions, marketing campaigns/events;
• Other ad-hoc duties assigned by the superior.

Qualifications

• Min. Higher Nitec in Engineering (any field), or equivalent;
• Entry level applicants with the right learning attitude and positive minder are welcome to apply as comprehensive On-Job-Training will be provided;
• Excellent written and oral communication skills
• Pro-active, possess technical and Negotiation/social problem-solving skills with attention to details;
• Posse valid Class 3 driving licence is a MUST

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work.

(We regret to inform that only shortlisted candidates will be notified)

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

• Liaise with Managers/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistics to connect the spares to the vessels.
• Tally accounts and issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owner's asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotations from suppliers.
• Prepare purchase orders and delivery orders/ proforma invoices/ packing lists, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for the supply of spare parts and repair services to vessels at convenient ports.
• Document filing/printing of invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling inquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors' costs/ take approvals for added costs from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications

• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year's working experience preferably in Shipping Industry/Marine Repair Companies.

Responsibilities

• Deep knowledge of the use of the product and its installations.
• In-depth knowledge of the products involved in intrinsic safety and functional safety applications.
• In-depth knowledge of safety systems (PLC / DCS) and of the dynamics relating to the applications of the process industry, for the development of possible technical solutions to be proposed to the customer.
• With the R&D Manager for the resolution of problems related to the standard and non-standard use of products and exchange of technical information on applications and customer requests for the development of new products.
• With the Sales Managers to interface directly with the customer to show the technical characteristics of the products through personalized presentations or webinars.

Qualifications

• 2+ years' of technical support experience
• Bachelor or diploma in Electrical and Electronics preferred
• Customer service oriented
• Strong written and verbal and troubleshooting skills

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

• Bachelor's degree in business administration, Banking / Finance
• Minimum 5 years of IT Project Support experience, preferably in Banking/financial industry.
• Advance knowledge of MS Word, Excel, PowerPoint and SharePoint.
• Strong organisational, analytical and time management skills, and meticulous with details.
• Highly-motivated self-starter and strong team player and able to work with a high degree of autonomy.
• Excellent communication skills and able to communicate well with senior stakeholders.
• Demonstrated ability to work collaboratively with project teams and stakeholders.
• Good attitude, coachable and able to maintain a high degree of confidentiality with the information handled during the course of work.
• Able to handle high degree stress and meet tight deadlines as required.
• Have the ability to take detailed project meeting minutes for audit trail will be a plus.

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua