Total 10,548 technical support engineer job vacancies in Singapore

Salary: up to 6K

Location: EAST

PRIMARY DUTIES & RESPONSIBILITIES

• Setup, configure and maintenance of computer hardware, network and systems.

• Troubleshoot and provide technical support to end-users on hardware, software and network and printers issues.

• Liaise with users and vendors for the delivery of solutions and services.

• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.

• Assists in procurement and documentation of assets.

• Provide and network support including system installation, configuration, upgrading of application software and system patches.

• Configure and manage Microsoft 365 services and environment, such as Exchange, SharePoint, OneDrive etc, including user provisioning, licensing and other essential services.

• Implement and maintain Microsoft 365 security measures and policies, such as Entra ID, Intune, Purview, Cloud Defender and MFA.

• Hands on experience with Microsoft Windows environment and experience in troubleshooting and email support.

• Other duties as assigned by the management.

Requirement

• Min Degrree/ Diploma in Computer Science or other related
• Proven experience in IT support and system administration.
• Strong knowledge of Microsoft 365 services and security measures.
• Excellent troubleshooting skills and ability to provide technical support.
• Familiarity with data protection and cybersecurity best practices.
• Effective communication skills and ability to liaise with users and vendors.
• Ability to manage multiple tasks and prioritize effectively.

If you meet the requirements of this role, please email a detailed resume to [email protected] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Job Description:
We are seeking a motivated and detail-oriented Junior Production Support Engineer with a foundational understanding of Unix and Java. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting production systems, ensuring minimal downtime and swift issue resolution. This role requires a willingness to work on a rotating shift schedule, including night shifts, to provide round-the-clock support.

Key Responsibilities:

• Monitor and support production systems to ensure stability, availability, and reliability.
• Troubleshoot and resolve basic issues in Unix environments and Java-based applications.
• Escalate complex problems to senior support or development teams when necessary.
• Collaborate with team members to execute routine maintenance tasks and deployments.
• Document issues, troubleshooting steps, and solutions for future reference.
• Follow established protocols and standards for incident response and resolution.

Requirements:

• 1-2 years of experience in a production support role.
• Basic knowledge of Unix/Linux commands and scripting.
• Foundational understanding of Java for troubleshooting application-related issues.
• Strong problem-solving skills and attention to detail.
• Willingness to work in rotating shifts, including nights and weekends.

Preferred Qualifications:

• Prior experience with monitoring tools and ticketing systems.
• Ability to adapt to a dynamic production environment.

EA License Number : 11C4879

• Response to customer reported fault and/or requested service through on site visit or remote programming/rectification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project managemen, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testingas well as carried-out demo.
• Perform day-to-day telephony support function for customer locally as well as regional office
• Provide support and backup to Contact Centre activities as well as maintaining technical interface relationship with vendor/supplier.
• Perform preventive maingenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are adequate and appropriate.

Job Requirement:-

• ITE & Above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 8-12 years of design experience or design management experiece.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Description:

• Analyse the needs of users, design, test and develop the software solutions to meet those needs by utilizing the principals of computer science and information technology.
• To provide flexible solutions to integrated applications, recommend upgrades for existing network, systems and programs, and to ensure any new product integrations are hassle free.
• Analyse product requirements and implementation of feasible solutions to meet these requirements
• Update exsisting software, to enhance software capabilities, develop and take charge of software testing and validation procedures while ensuring the continued functionality of a program during maintenance and testing phase
• Document each aspect of a system or application as a reference for future upgrades and maintenance
• Revisit the development process to fix bugs or address client or consumer concerns, supporting existing data patches and enhancements.
• Work with the business analysts and users to ensure policy premiums are calculated as required.
• Work with computer engineers to integrate anyhardware and software systems to develop specifications and performance requirements.

Requirements:

• Minimum 5 years of experience in software development using Java/VP/MS
• Preferbly with experiences in the healthcare/insurance industry with functional knowledge

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

Responsibilities:

• Assist Project Manager in monitoring and managing the day-to-day operations of project
• Liaise with consultants and /or sub-contractors on the project matters
• Attend meetings with owner/client/contractors/sub-cons on the project related matters
• Check drawings and raise technical queries to resolve the discrepancies in between drawings and as well as those arisen during the project execution
• Carry out in-progress inspection and joint inspection and to ensure that the works were executed to the required quality standard
• Update the project quality plan as and when appropriate
• Assist Project Manager on the tasks assigned

Requirements:

• Candidate must possess at least Bachelor's Degree/professional Degree in Engineering (Civil) or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Preferably Seior Executive Specialized in Engineering- Civil/Construction/Structural or equivalent.

• Assist Project Manager and his deputy on day-to-day management, site technical/ engineering matters and authority submissions
• Prepare method statements, monthly progress claims measurement and reports.
• Co-ordinate with sub-contractors and consultants
• Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications
• Supervise and monitor projects are carried out in accordance to company’s operating procedures, quality standards & contractual specifications.
• Interpret engineering documents and drawings for field personnel
• Ensuring environmental, safety and health practices are carried out at all times.
• Perform other duties / tasks as assigned by immediate superior

Requirements:

• Candidate must posses at least Diploma in Engineering (Electrical/Electronic) or equivalent.
• Required language(s): English
• At least 2 year(s) of working experience in the telecommunications or Electrical related fields is required for this position.
• Required Skill(s): Microsoft Office, Microsoft Project, Autocad, Project Management
• Preferably Junior Executive specialized in Engineering- Electrical or equivalent.
• 5.5 days week
• Strong and clear communication skills with proven ability to engage others
• Organised, meticulous with positive work attitude
• Able to work independently and a team player

Job Description:

• Report to Head of Planning / Planning Manager / Technical Manager
• Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP)
• Basic knowledge of authority requirement / regulation to execute planning works
• Ability to adapt to digitalised process in construction industry

Job Requirement:

• Bachelor's Degree in Civil & Structural Engineering or Science (Construction)
• Basic knowledge of Power BI , MS Teams is an added advantage
• Ability to communicate effectively with China Labour Subcontractors
• Able to starts work within short notice period

Job Description:

• Support the handshake between development team (i.e. NPD, New Product Development) and NPI for the assigned portfolio, by making sure that all results, reports and deliverables are reviewed and available.
• Coordinate with engineering and product management departments and develop and implement Manufacturing Plan for products which includes planning, scheduling, and monitoring of material movements through the workflow process to meet build schedules. Analyzes and anticipates project material requirements to ensure required materials are properly forecasted and driven. Resolves material supply issues.
• Monitors and ensures NPI cycle goals are met, including provision of shortage reports, navigating deviations. Communicates on-time delivery, delays, and/or changing priorities for NPI lots to all stakeholders.
• Secure the system readiness for mass production, by collecting and providing all the required information to the system owners (e.g. Bill Of Materials (BOM), Process flow specifics (e.g. UPH estimates, PCP, etc.), Traceability
• Support Operations during the first stages of the volume ramp up.
• Prepare and update the product data base for new products and ensure its correctness.
• Liaise with preceding production sites delivering wafers into BE2 regarding meeting and monitoring of committed throughput times, optimization of shipment flow - seamless transition between BE1 and BE2 without impact by warehouse and production restrictions (opening hours, limited support on weekends etc.).
• Determine at BE1/2 sides reasons for shortcomings in committed delivery times, address and resolve non-technical or non-fundamental technical issues directly with BE1/2 sites as first line of defense and channel recurring or fundamental system or technology shortcomings into the correct support channels (e.g. NPI or Technology team in San Diego).

Qualifications:

• Bachelor's degree in Business Administration, Management, Engineering, Computer Science or related field.
• APICS certification.
• 3+ years of experience creating, scheduling, and maintaining program plans, planning and coordinating materials, production operations, or engineering project development.
• 2+ years of experience with program management tools.
• 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
• 2+ years of experience working in a large matrixed organization.
• 1+ year of working with operating budgets, resources, and/or project financials.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are looking for a talented NetSuite Administrator to join our region team. The NetSuite Administrator will have the unique opportunity to join the organization at a pivotal time, during our NetSuite implementation. The candidate will be a core member of the Transformation team and is expected to leverage prior experience to implement best practices and ensure the optimal use of NetSuite by our end users.

As the NetSuite Engineer you are responsible for managing NetSuite and ensuring that NetSuite functionality is optimized to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment. Key to success in this position is the ability to build partnerships within the business, understand their needs and drive continuous improvements.

Job Responsibilities & Requirements:

• A minimum of 3-5 years’ experience with NetSuite ERP implementation, administration, configuration, and 3rd party integrations

• Experience in NetSuite OneWorld and Financial modules is a plus(GL, Fixed Assets, Lease, AP/AR, Tax, Intercompany Management , Close management,...)

• Familiarity with NetSuite Roles and Permissions, Custom records, CSV imports, page layouts, workflows, saved searches, reports and dashboards

• Knowledge of scripting is a plus

• Experience collaborating with teams/users across regions

• Ability to analyze problems, develop and recommend solutions and resolve issues

• Ability to operate successfully in a fast-paced environment that places a strong premium on excellence, execution and teamwork

• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy

• Ability to remain professional and flexible while under pressure

• A strong understanding of business processes and requirements

• System implementation and system integration experience

• Ability to work independently with minimal oversight

• Strong sense of customer experience mindset

• Available outside of working hours to resolve emergency issues may be required

Other Information:

• Working hours: Monday to Friday, 9am to 6pm

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

1. Roles and Responsibilities (Full-Stack Engineer)

a. Analyse the Client needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution that best fits the Client needs

c. Work with Client vendor and app vendor on the solutions and design to seek clarification and acceptance.

d. Design, develop and deliver working software applications to delight customers

e. Improve software quality using XP practices such as code review and unit testing

f. Prepare architectural and other technical documents

g. Assist BA on user stories elaboration

h. Assist QA on test automation and bug fixes

i. Assist DevOps on build and release automation

j. Work with Client users to ensure smooth deployment and adoption of new solution

k. Assess business needs for service requests and the impact of enhancements to the system

l. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

m. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

2. Knowledge and Skills (Full-Stack Engineer)

a. Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

b. Experience with version control systems such as Git

c. Experience in front end technologies such as Angular

d. Experience in backend technologies such as Java, Python, Node.js

e. Experience in low code application platforms such as Pega

f. Experience in one or more of the following processes and infrastructure knowledge:

• Agile processes/practices

•Continuous integration/continuous deployment

• Cloud/PaaS platforms, such as AWS/GCP

•Serverless Framework

•Docker/container technology

g. Experience with low code development and wireframing tools such as Figma

h. Familiar with Unit Testing

i. Having the following traits will be an added advantage:

• Self-driven and independent

•Strong problem-solving and analytical skills

•Good communication and interpersonal skills

• Good presentation and listening skills

j. Hands-on experience in at least 1 full project development life cycles in Pega

k. Relevant professional certification in Pega will have higher weightage.

l. Working experience in Agile and UX development environment will be an added advantage

m. Advantageous to have:

i. Consulting or Business Analysis experience

ii. Prior knowledge in the system solutioning, development for mid and large-scale IT development projects

iii. Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems

n. Extensive experience in requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.

o. Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests, ability to define system interface specifications

about the company
Our client is a global leader in technology, renowned for providing innovative solutions that impact millions of users worldwide. With a focus on delivering exceptional customer experiences, the company is at the forefront of developing cutting-edge products and services in a highly dynamic environment. This role offers an exciting opportunity to contribute to their technology operations within a fast-paced, globally distributed team.

about the job

We are seeking a talented and motivated DevOps Engineer to join a team responsible for designing, delivering, and maintaining Customer Experience (CX) solutions. In this role, you will work on the management and operations of a global IVR system, ensuring the smooth deployment and performance of applications across AWS and on-premises environments. You will play an important role in monitoring the stability and performance of the IVR system across all regions, including AMR, EMEIA, and JAPAC. Your responsibilities will also include responding to system needs in a timely manner, with occasional evening and weekend work depending on business requirements.

about the Manager/Team

You will be part of a cross-functional, global team focused on providing high-quality customer experience solutions. The team works closely with various stakeholders, both internal and external, and fosters a collaborative and inclusive work environment. The team is committed to operational excellence, and you will have the opportunity to work with cutting-edge technologies while solving complex technical challenges in real time.

skills and experience required

The ideal candidate will have the following skills and experience:

• Strong familiarity with AWS services such as S3, EC2, Git, Auto Scaling, CloudFormation, and CloudWatch
• Proficiency in Unix-based operating systems (MacOS and Linux)
• Knowledge of MySQL commands and syntax
• A good understanding of basic networking tools and commands (nslookup, ping, netcat, traceroute, tcpdump, etc.)
• Ability to configure parameters for AWS Lambdas and troubleshoot related issues
• Experience with promoting IVR code in Amazon Connect
• Strong team coordination and collaboration skills
• Excellent communication skills and the ability to interact with clients and external partners effectively

desired experience

• Familiarity with Apache Tomcat and Apache HTTP Server
• Experience with Cisco Splunk querying
• Familiarity with Genesys Configuration Manager
• Basic understanding of Session Initiation Protocol (SIP)

This is an exciting opportunity to be part of a dynamic team working on cutting-edge solutions in a high-visibility global environment. If you have a passion for DevOps and customer experience solutions, we would love to hear from you!

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24109

We are seeking a talented and experienced DevOps Engineer to join our dynamic tech team. In this role, you will be instrumental in designing, implementing, and maintaining the infrastructure that supports our rapidly evolving platform.

You will collaborate closely with our development, QA, and product teams to streamline deployment processes, enhance system performance, and ensure the scalability and reliability of our services.

What will you do?

Infrastructure Development:

• Design, implement, and manage scalable, secure, and reliable infrastructure on AWS EC2.
• Utilize Docker, Kubernetes, and EKS for containerization and orchestration of microservices.

CI/CD Pipeline Management:

• Develop and maintain CI/CD pipelines using GitLab and ArgoCD to automate the build, test, and deployment processes.
• Integrate QA tooling into CI/CD pipelines, including Cypress for E2E testing.

Configuration and Automation:

• Implement Infrastructure as Code (IaC) using Terraform for efficient resource provisioning.
• Manage configuration management using Ansible to automate system configurations and deployments.

Networking and Security:

• Configure and manage load balancers using Traefik to ensure optimal traffic distribution.
• Implement service mesh technologies like LinkerD to manage service-to-service communication securely.
• Ensure infrastructure security and compliance with industry best practices.

Monitoring and Logging:

• Set up and maintain monitoring and alerting systems using tools like CloudWatch, Prometheus, Grafana, and Splunk.
• Proactively identify and resolve system issues to maintain high availability and performance.

Collaboration and Support:

• Work closely with development and QA teams to understand application requirements and ensure seamless integration.
• Provide support for development and staging environments, facilitating efficient testing and deployment cycles.

Optimization and Cost Management:

• Analyze system performance metrics to optimize infrastructure for cost and efficiency.
• Implement strategies for resource optimization without compromising on performance.

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 3 years of experience in a DevOps or similar role.
• Proven experience with AWS services, particularly EC2, RDS, and networking components.
• Strong expertise in containerization using Docker and orchestration with Kubernetes.
• Past experience as a software developer is highly advantageous.
• Proficiency in setting up CI/CD pipelines using GitLab and ArgoCD.
• Hands-on experience with Infrastructure as Code tools like Terraform.
• Familiarity with configuration management tools such as Ansible.
• Knowledge of load balancing with Traefik and service mesh implementations using LinkerD.
• Experience with logging and monitoring tools, specifically Splunk.
• Scripting skills in Bash, Python, or Go for automation tasks.
• Understanding of microservices architecture and RESTful APIs.
• Familiarity with our tech stack is a plus: TypeScript, Go, ReactJS, ExpressJS,
• Gin-gonic, GraphQL with JWT authentication.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, agile environment.
• Detail-oriented with a focus on delivering high-quality work.
• Certifications such as AWS Certified DevOps Engineer, Certified Kubernetes
• Administrator (CKA), or similar.
• Knowledge of Redis, MySQL, PostgreSQL, and Elasticsearch.
• Experience with QA tools integration, including Cypress and Pact.js.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Solution Engineer

This is a one-year contract role

Internal Code: A24106

What will you do?

• The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.
• The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

As a Solution Engineer, you will be required to:

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• 5 yeatrs of experience working as a Business Analyst and/or Software Architect role
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement)
• Design systems and components that meet needs and requirements
• Produce outline designs
• Conduct experiments methodically, analyse data and interpret results
• Test and evaluate theoretical designs
• Identify, formulate and produce effective solutions to emerging problems
• Evaluate final product’s overall performance, reliability and safety
• Alter and modify design to meet requirements and to eliminate malfunctions
• Estimate budget and scope of project
• Solicit observations from operators
• Mechanical engineer need to have Creo drawing capability

Requirements and skills

• Proven working experience in mechanical engineering
• Working experience with product lifecycle management (PLM), finite element analysis (FEA) and computational fluid dynamics (CFD)
• Hands-on experience with computer-aided engineering (CAM) and computer-aided manufacturing (CAE)
• Degree in Engineering

Job Description

1. To assist and support project manager and/or site manager to execute and complete site installation & commissioning projects.

2. To plan, create and schedule task lists for on-site teams.

3. To plan and procure site installation tools and equipment.

4. To liaise and communicate with customers, site supervisors, subcontractors, safety teams on all aspects of site work.

5. To provide technical support to on-site teams.

6. To maintain site drawings and documentation.

7. To monitor, track and report daily and weekly work progress.

8. To attend or conduct daily site meetings/briefings with customers and internal teams.

Job Requirements

1. ITE/Diploma in Engineering (Mechanical / Electrical / Mechatronics)

2. Experience in installation & commissioning of production machinery or automation machinery.

3. Excellent written and verbal communication skills in English & Chinese.

4. Regional travel.

5. Able to work and communicate with people of all levels.

6. Team player.

7. Systematic and organized.

8. AutoCAD.

9. MS Office.

The client is a prominent MNC manufacturer specializing in precision processing equipment, tooling, and comprehensive solutions tailored primarily to the semiconductor industry. Presently, their organization boasts a global presence, with over 5,000 dedicated employees distributed across 52 strategically located facilities worldwide. Being the head office of and expanding into the SEA region, the client has established affiliate offices in key locations such as Malaysia, Thailand, and Vietnam.

The Job

• Market and promote company's products to achieve sales target and to further expand company's market shares.
• Establish good relationship with customers and to build the reputation of company's products.
• Be the contact window for customers and follow up with their demands and requirements.
• Co-ordination internally with HQ to ensure best support for customers.
• Any other adhoc assignment as assigned by the Company.

The Talent

• Minimum Diploma holder with minimum 1 year of Sales and Marketing or any Engineering disciplines experience.
• Possess good interpersonal skills, excellent team player, and strong people skills.
• Proficient in MS office.

Next Steps:

• Interested applicants, please send your resume to [email protected] with your current and expected salary. Only shortlisted candidates will be contacted.