Total 10 tourism management job vacancies in soh01 singapore hp campus block 1 soh01

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Get to Know the Team

The People Programme Management team enables future-ready People function at Grab by planning out strategic directions, priorities and allocation of resources. The team is looking for an intern that can help build our people strategy and the associated strategic people programs and projects.

Get to Know the Role

Your role as a People Programme Management Intern will influence the goals of the People team. The team strives to revolutionise People Operations the same way that Grab has revolutionised transportation and food delivery.

The Critical Tasks You Will Perform

• You will build important assets, implement project plans and change management deliverables.
• You will facilitate sessions to identify problem statements and attain agreement across teams.
• You will brainstorm people practices and research leading industry practices.

About the role

Reporting to the Regional Credit Manager, this intern will be part of a larger team within the Asia Pacific Finance department, working closely with internal and external stakeholders to minimise company financial risk and assist in enforcing existing policies and procedures. This 6-month full-time internship commences December 2024/January 2025.

What you will be doing

• Ensure monthly Credit Management Reporting is submitted to Regional Management/HQ on timely basis
• Assist the Regional Credit Management team to request and pursue payment on delinquent/Close monitoring accounts via communication with account holder
• Review and update account status according to established guidelines
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder
• Responsible for handling the collection activity for delinquent accounts and enforcing collection policies & procedures
• Follow up with internal customers & external customers to ensure overdue amounts are paid promptly
• Investigate and resolve discrepancies relating to non-payment of invoices
• Prepare and send monthly statements of account & reminder letter to customers/internal customers
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt
• Liaise closely with Internal External customers, proactively build and foster strong relationships
• Other duties as assigned

The successful candidate

• At least a diploma or above (finance/accounting/business studies preferred)
• Knowledge in accounting would be advantageous
• Strong skills in excel / BI tools (e.g. Tableau)
• Self-Motivated, analytical mindset
• A team player with excellent interpersonal and communication skills
• Ability to work well in a dynamic and fast-paced environment
• Independent and fast learner with minimum supervision
• Meticulous, organized, able to meet deadlines and work under pressure
• Possess good attitude and willingness to learn

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

1. Considering impact on subject/patient safety and product value maximization from development to post-marketing stage.

2. Flexible mindset and refined negotiation skill to achieve challengeable targets.

3. Act as Product Safety Lead with responsibility for risk management activities as below for Santen investigational and post-marketing products.

• Preparation of signal assessment documents
• Creation of action plans to mitigate/manage product risks
• Development and maintenance of product Core Risk Management Plans (cRMP) and Company Core Safety Information (CCSI)
• Preparation of aggregate safety report such as PSUR
• Development of clinical trial relevant documents such as DSUR, safety management plan, periodic risk monitoring of investigational products
• Preparation for safety relevant documents at NDA/MAA dossier in cooperation with other SV members and relevant stakeholders
• Contribute to R&D project as a representative of SV with scientific and strategic input.

4. In addition, provides support to SV related activities/projects globally according to the direction made by head of Pharmaco-Epidemiology at any given time.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cybersecurity Engineer (Vulnerability Management) to join us!

A brief summary of your job responsibility:

• Plan, develop vulnerability management strategies to detect non-compliance or security vulnerabilities.
• Perform and track vulnerability scans to ensure that vulnerabilities are resolved or mitigated promptly.
• Provide security consultancy on how to close/mitigate vulnerabilities.
• Lead implementation of enterprise security infrastructures which includes Contractor management, design validation and test acceptance.
• Perform maintenance on the enterprise security infrastructures that covers service and security posture upkeep.
• Plan and participate in areas of security operations to ensure that processes meet defined information security policies and standards, and evolving security threats.
• Implement other Security products such as Security Information and Event Management (SIEM) and Network Intrusion Detection and Prevention System (NIPS)

To succeed in this role, you will ideally have:

• At least 3 years of experience in implementing and/or managing VMS system
• Team player with strong analytical thinking and problem-solving skills
• Knowledge of operating systems including Linux/Unix and Windows
• PowerShell scripting is an advantage
• VMS product certification such as Tenable, Rapid7 is an advantage
• Security Certifications such as GISA, GSEC, CISSP, CISM is an advantage
• Possess the following soft skills and attributes:
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s)
• Conceptualise the Concept of Operations for the new initiatives
• Familiar with tendering process, defining requirements in tender specification
• Team player and able to lead discussions between internal teams (Operations, Security, Contract) and external product principals or system integrator
• Requires minimal supervision from supervisor
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Able to work independently and as a good team player with analytical, management and planning skills
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Assurity Trusted Solutions (ATS) is committed to providing secure and reliable digital identity services and solutions as a wholly-owned subsidiary of the Government Technology Agency (GovTech). Our goal is to be the leading Source of Trust in the digital landscape, thereby enhancing Trust and High Assurance in the use of digital services.

We are currently looking for a Project Manager (Application and Product Management) to join our dynamic team!

Your role will include:

• You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently

Key Responsibilities

• Actively define and analyse the agency’s business requirements.
• Engage relevant stakeholders and end-users to identify end-user requirements and specifications.
• Assist in the development of the business case and tender specifications.
• Evaluate and recommend solutions that best address the needs.
• Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done.
• Review system testing, integration testing and data conversion documents to verify that specifications are met.
• Drive a smooth deployment, adoption and operations of the internet and mobile solution.
• Work with development team on the development of the application to understand and troubleshoot technical problems.
• Work with quality assurance team to provide inputs for the test plan.
• Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs.

To be successful in this role, you should have:

• At least 2 years of experience in project management, specifically within application and product management.
• Strong understanding of software development processes and methodologies (Agile, Scrum, etc.).
• Proven track record of managing multiple projects simultaneously while meeting deadlines and budgets.
• Excellent analytical and problem-solving skills to identify areas for improvement in product performance.
• Strong interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience in using project management tools (e.g., JIRA, Trello) and familiarity with product management software.
• A relevant certification in project management (e.g., PMP, Prince2) will be an added advantage.
• Prior working experience in IT business analysis, application solutioning design and testing.

Join us and be a part of a mission-driven organization dedicated to improving digital trust!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now!"

We appreciate your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.