Total 2,392 Senior Executive job vacancies in MPA-Tanjong Pagar Complex Block

Responsibilities:

• Responsible for the design and implementation of our CI/CD toolsuite.
• Maintenance of the CI/CD toolsuite and patching schedule.
• Work closely with the software engineers to automate their deployments and improve productivity.
• Work closely with the enterprise architects and IT security team to ensure compliance to their requirements.
• Troubleshooting of deployment errors, perform root cause analysis and implement corrective action

Requirements:

• 1-3 years of working experience working as a DevOps Engineer or similar software engineering role.
• Experience working with at least one of the CI/CD tools such as Jenkins, Octopus, ArgoCD.
• Good understanding of CI/CD best practices (environmental variable replacement strategies etc)
• Good understanding of containerization tools (Docker) and usage of image repositories
• Knowledge of container orchestration tools will be a bonus (Kubernetes)

Interested applicants, please submit your updated resume to [email protected] or click "Apply now" function.

We regret to inform you that only shortlisted candidates will be notified.

Shirley Monisha

EA Personnel no:R22106767

Manpower Staffing Services (S) Pte Ltd

EA License No.: 02C3423

We are seeking a skilled and passionate nail technician to join our team. The ideal candidate should have a strong background in nail care techniques, including manicures, pedicures, and nail art. Experience with gel and acrylic applications is preferred. The candidate should possess excellent customer service skills and be able to create a welcoming and relaxing atmosphere for our clients.

Requirements:

* Proven experience as a nail technician or similar role.

* Knowledge of nail products and techniques.

* Excellent communication and interpersonal skills.

* Ability to work well in a team environment.

* Certification in nail technology.

* At least 5 years experiences in nail technology.

A global Oil & Gas trading company with a strong Asia presence is looking for a Senior Market Risk Analyst to join their team. The scope of the role will cover Singapore and UK trading books.

The role will be within a small team focused on providing daily risk reporting, developing and maintaining a solid understanding of the risks associated with the trading desks.

Key Responsibilities

• Daily position/exposure monitoring and reporting
• Monitoring various risk metrics, advising management of limits breach
• Preparing P&L and VaR computation and validation against market movements
• Developing and improving risk reporting tools, metrics and processes
• Providing investigations and explanations on P&L movements
• Proactively interacting with Traders, brokers and clearing agents and liaising with Finance/Operations teams on the trades
• Maintaining trading management system, managing trading and market data
• Supporting the CRO to ensure compliance with all policies and procedures

Key Requirements

• Minimum of 5 years of Market Risk experience in Oil Products or Gas
• Degree or equivalent qualification, ideally in a highly numerate subject, such as Mathematics, Financial Engineering, Statistics etc.
• Exposure to MRM framework & models, financial modeling, value at risk models will be an advantage
• Proficient at adapting quickly to changing situations.
• Proficient at working with individuals from diverse backgrounds and the ability to tailor communication style accordingly, acknowledging individual differences.
• The ability to communicate clearly and build a good working relationship with traders and senior management is a must.
• Meticulous, outstanding attention to detail and ability to multi-task

If you have the above skills and experience and are looking to take the next step in your career, apply today or email me at [email protected] to begin a conversation today.

Job Description

(a) Preparation and checking of the Branch’s MAS regulatory reports and make adjustments, where required. Work with Head Office teams and system vendor to maintain an automated solution for MAS Regulatory Reporting.

(b) Assist with monitoring of daily regulatory ratios and requirements for the branch (e.g. Asset Maintenance Ratio, MLA & MCB) and preparation the daily regulatory reports.

(c) Assist with preparation of journal entries and detailed subaccount ledgers. Ensure adherence with Accounting Policy and Head Office requirements including performing checks on invoices and receipts for payments.

(d) Review of Nostro reconciliations and ensure timely resolution of unreconciled items.

(e) Assist the Department Head in taxation matters, including corporate tax computation and GST related matters.

(f) Provide the Head Office with financial data, including ratios for assets-liabilities position monitoring, Head Office regulatory requirement and ad hoc requests for financial information

(g) Assist in the preparation of year-end Financial Statements and the provision of supporting documents to auditors.

(h) Assist the Department Head to consolidate operating budgets for the branch. Review detailed subaccount ledgers of business expenses.

(i) Assist the Department Head in process improvement initiatives and other financial reporting matters as requested.

Requirements

Experience in Singapore bank regulatory and financial reporting preferred.

Bachelor's degree in Accounting, Finance or Business

Good Excel skills

Able to work independently and with multiple stakeholders

Positive attitude, good team player and wiliness to collaborate within and across teams

Good communication skills, with ability to communicate well with various stakeholders, including Head Office teams in Taiwan.

Responsibilities:

• Work closely with the Internal Communications Head to ensure the internal communications strategies/executions align with business priorities and deliver a consistent tone of voice and communications style
• Effectively communicate MOT objectives, strategic areas and key initiatives as well as provide timely updates to employees
• Develop and deliver communication plans that are specific to each request. Subjects include leadership communications, business objectives, key initiatives, industry or product expertise, employee engagement or latest developments
• Create various ways of message delivery (across content, channels, and experiences) to communicate business objectives and deepen employee engagement
• Work with relevant stakeholders to develop, edit and storyboard engaging content (including multimedia content such as full-length article, videos, banners, eDMs and infographics) that is relevant, personalised and targeted for employees
• Develop and manage content calendar
• Improve employee engagement through carefully curated activities
• Most important deliverables include: adhoc eDMs publishing (in-house), monthly newsletter publishing and intranet maintenance/improvement (mostly working with vendors, like design agency and content writer), planning and executions of employee engagement activities (in-house) the preparation of monthly analytics report

Requirement:

• Bachelor’s degree in marketing, Communications or in similar discipline
• At least 1-2 years of experience in Internal Communications role in Banking, Financial or similar industry
• Must have valuable experience in managing stakeholders/ vendors
• Must have experience in content management tools
• Able to work in a fast paced environment.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

CloserStill Media (CSM) is looking for an enthusiastic, resourceful and result-driven Delegate Growth Executive to join our growing team in Singapore and contribute to end-to-end delegate acquisition and retention, for our Vet-focused conferences.

You will be working closely with the Marketing team to understand the conference, its target markets and execute on Go-To-Market initiatives, to drive delegate attendance and retention. As the first point-of-contact and a representative of the event, you harness your strong communication skills with warmth and empathy.

THE ROLE:

• Drive pipeline through cold calls, emails, social outreach, networking, and attending industry events with ideal-fit audiences.
• Generate prospecting lists of target delegate profiles using compliant and accurate
  contact data.
• Update and maintain accuracy on customer relationship management (CRM) system with necessary information on delegate interactions. Experience with a CRM is a bonus!
• Research and cultivate new relationships with KOLs, potential new delegates in
  existing and new markets.
• Leverage platforms and channels such as LinkedIn, social media, messaging
  channels, in CRM, sales enablement tools, and sales intelligence to improve
  processes.
• Follow up on existing contacts in CRM to identify new potential needs.
• Manage all planning and execution of registration process for delegates.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Own the delivery of all delegate revenue generation, plus development of
  attendee/delegate pricing strategies and reporting.
• Analyse and report on sales activities, underlining key outcomes to management.

ABOUT YOU:

• Ability to manage multiple projects and deliver on time
• Good IT skills. You will be using content management systems, databases and email software
• Excellent communication and interpersonal skills – written and verbal
• Strong organisational and time management skills
• Ability to quickly understand a market and draw up list of appropriate speakers
• Ability to persuade senior execs to give up their time to attend our events as speakers
• Diplomatic skills to liaise with and where necessary get through gate keepers
• Ability to run multiple budgets
• Ability to multitask
• Ability to meet deadlines
• Excellent attention to detail
• Works well under pressure
• Flexibility to accommodate extended working hours as needed around key show times

ABOUT YOU:

• Minimum bachelor's degree in business, communications, or related field.
• At least 1-2 years in business development, growth, sales development and/or marketing experience
• Worked with a revenue target, with some revenue-generation track record.
• Proficient in customer relationship management (CRM) software or have some experience using CRMs.
• An excellent communicator in English with strong in-person, phone, and written communication skills.
• Strong problem-solving and negotiation skills.
• Adaptable and can manage ambiguity with a strong bias-to-action.
• Able to prioritize with time management and organizational skills to meet milestones and deadlines.
• Strong IT skills with curiosity in learning new workflows, software, tools etc.
• An active relationship builder who can collaborate with internal and external stakeholders.

DESIRED SKILLS:

• An additional Southeast Asian or East Asian language
• Experience organising or managing an event
• Experience working in a start-up environment

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

FACILITIES MANAGEMENT EXECUTIVE
(FULL-TIME / PART-TIME)

As a facilities management executive for Lab Studios, you will be assigned an area where more than one studio is locations. And your role is crucial in ensuring the smooth operation and maintenance of all facilities within the area of studio you are assigned to. You will be responsible for overseeing the management of various aspects related to the facilities, including:

MAINTENANCE & REPAIRS BUDGETING & COST CONTROL

You will coordinate and supervise maintenance You will play a vital role in managing the budget allocated activities, ensuring that all equipment, machines, and for facility maintenance, repairs, and upgrades. This facilities are in proper working condition. This includes identifying cost-saving opportunities, negotiating involves conducting regular inspections, organizing contracts with service providers, and prioritizing expenses repairs when needed, and implementing preventive to optimize resources. maintenance schedules.

CLEANLINESS & SANITATION VENDOR & SUPPLIER MANAGEMENT

You will coordinate with cleaners and cleaning You will be responsible for establishing and maintaining service providers to ensure that the facilities are relationships with external vendors and suppliers. This may clean, hygienic, and up to the desired standards. This involve sourcing and procuring necessary equipment and includes developing cleaning schedules, conducting supplies, negotiating contracts, and managing service-level routine inspections, and addressing any cleanliness agreements to ensure timely and efficient delivery. issues promptly.

PROJECT MANAGEMENT

You may be involved in overseeing facility construction or renovation projects, ensuring that they are completed within budget, on time, and meet the desired quality standards. This includes coordinating with contractors, architects, and other stakeholders throughout the project lifecycle.

SKILLS & REQUIREMENTS:

To excel as a facilities management executive for Lab Studios, you need the following traits:

Strong organizational skills Excellent reporting and follow up abilities

Attention to detail Leadership and team management abilities

Problem-solving abilities Flexibility and adaptability

Strong communication skills

A-IT Software Services has been a successful player in development outsourcing for Financial Services IT for 30 years.

We are looking for a new accounting executive who will manage all accounting and finance matters of the company.

Responsibilities

• Handle the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, P&L statements and taxes.
• Prepare, review, and reconcile / analyze financial statements (weekly, monthly, quarterly, year-end etc) to ensure accuracy and completeness.
• Examining bank statements and process reconcile, handle employee expenses reports, payroll administration and accounting, and other financial transactions.
• Prepare quarterly GST returns, tax computation and handle tax queries from the tax authority
• Prepare audit & tax schedules & liaise with auditors and tax agent.
• Liaising on corporate secretarial matters and other external counterparts such as bank and accounting firm.
• Prepare financial statements for a few investment properties companies, including GST returns, tax computations and handling tax queries
• Assist in any other finance-related matters as required
• To assist the set-up of new joint ventures, managed & participate in all day-to-day accounting operations including billings, A/R, A/P & GL

Requirements

• Holds professional accounting qualification (ACCA or equivalent)
• Minimum 5 - 10 years of accounting experience
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficiency in accounting software (must have working knowledge of Sage accounting package)
• Independent and self-driven with high level of initiative
• Strong interpersonal and communication skills.
• Candidates who can start immediate/within short notice preferred.

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description

Provide administrative support to sales department

Handle purchasing and liaise with customers

Process delivery orders / invoices and other ad-hoc duties

Requirements:

ITE to diploma holders

Fresh is ok to apply can on the job training will be provided

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

RESPONSIBILITIES

Recruitment:

• Manage end to end recruitment from sourcing till onboarding as per Bank’s Policy and SOP
• Manage various stakeholders such as department Heads/Team Leads/prospective candidates and ensure to create a good candidate and internal stakeholder experience throughout the hiring process
• Assist the HR Manager in Orientation programme
• Have regular follow-up and feedback session with new staff ensuring their smooth transition by doing regular check- ins and collecting feedback to plug any gaps
• Track probation, ensure confirmation appraisal completion and follow-up with confirmation

Payroll Processing

• Perform payroll processing as a maker, accurately and in a timely manner for submission to payroll vendor
• Ensure all staff claims are checked accurately with proper approval before payment
• Ensure CPF contributions are accurately reported and submitted to payroll vendor before the deadline every month
• Support the offboarding process for leavers

Statistical Report

• Prepare presentation slides for meetings as and when required
• Prepare headcount movement and hiring updates on a monthly basis

Admin Support:

• Assist in staff engagement events
• Assist the HR team on various Projects and/or day to day Operations, as and when required

REQUIREMENTS

• Degree/Diploma in Human Resource Management or equivalent
• Minimum 2 years of related working experience in HR preferably in Banking
• Exoerience in handling end to end recruitment is a must
• Knowledge of Workday would be an added advantage
• Working knowledge of Singapore labor regulations and statutory guidelines
• Self-motivated, able to multi-task and work with minimum supervision
• Strong interpersonal and communication skills
• Meticulous, resourceful with a positive work attitude

JOB PURPOSE: (Role Summary)

The Accounts Executive will be responsible for supporting the Senior Accounts Executive in all aspects of day-to-day accounting functions and operational activities. This position reports to the Senior Accounts Executive and to the Company Accounts and Finance Head.

KEY AREAS OF RESPONSIBILITY:

The responsibilities shall mainly include:

Accounts

1.Accounts payable review including:

a. Vendor Payments (starting from issue of PO, obtaining approval, vendor bill review, rebilling, payment monitoring, vendor account reconciliation and closure in Accounting system)

b. Expenses review (recording in Accounting systems, verification with policies, documentation and approvals review, etc.).

c. Salary (including yearly bonus) and reimbursement processing, verification and approval from management.

2. Petty Cash management

3. Supporting in closure of pending Sales orders, invoicing, documentation required thereof.

4. Bank statement and bank reconciliation review.

5. Ledger Scrutiny and reconciliation on monthly basis.

Statutory compliances

Annual Compliance management with statutory requirements (including applicable laws, Insurance, safety regulations, requirements of Ministry of Manpower, etc.)

GST compliance:

Supporting in preparation of GST working and submission of quarterly GST return.

Documentation review (e.g. Sign and stamp on delivery notes for zero rated sales)

HR

Documentation review of employees.

Leave and attendance record maintenance.

Administration

Processing of employee Visa application, Ministry of Manpower pass requirements, etc.

Inventory Management

Responsible to manage and review Inventory control in Zoho for receipts, issues, stock balance.

Review and monitoring of consistency between physical stock taking and accounting records.

Miscellaneous

Fixed Asset register including annual physical verification.

Maintenance and preparation of documentation including policies and processes.

MIS reporting as and when needed.

General

Liaising with internal stakeholders and external stakeholders such as Banks, Auditors, Recruitment Agencies, Vendors, etc.

Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

Job Description:

1. Data entry for AP Invoice and Payment in accounting system

2. Data entry for Journal Entries in accounting system

3. Perform reconciliation of bank and supplier statements

4. Handle general administrative work & other related duties

5. Assist in any ad-hoc assignments

Requirements:

1. Diploma in Accountancy / LCCI or equivalent

2. Preferably with 3 years relevant working experience

3. Hands on experience in using Accounting System application.

4. Experience in using Dynamic 365 is an advantage but not essential

5. Proficient in MS office

6. Meticulous, Organized and a Team Player

7. Understanding and Experience in full set accounting

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

Position Summary

This position is responsible for guiding a team of logistic coordinators associates in the provision of logistics operational functions such as customer service, trucking coordination and the generation and maintenance of operations documents, reports, correspondence and expenses. Assist the Supervisor operations in the daily office activities and communications to customers.

Responsibilities

Primary Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo.

• Liaison with trucking contractors for local deliveries.

• Create and maintain reports and files for all operations records, correspondence, plans and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• Update WMS, TMS on Cargo Status.

• Liaise with customers for all matters pertaining to shipments and deliveries.

• Handle any other ad-hoc / administrative duties.

Qualification Summary

Experience:

This position requires minimum 1 years of relevant experience in Logistics industry.

Education:

Minimum 'O' levels or Diploma in Logistics or Business Administration.

Skills:

• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

• Good Interpersonal skills

• Good Communication skills

• Good Knowledge in Warehouse Management System (WMS)

• Good customer relationship management skills

• Proficient in MS Word, Excel, Outlook etc

We are representing a private medical service company that advocates healthcare from diagnosis, treatment and maintenance of good health through a holistic and personalised approach. As a Nurse, you are responsible to provide care for cancer patients and those who are at risk for getting the disease. This position involves complex patient assessments, specialized interventions, patient education, leadership, and ensuring the highest quality of care within the unit.

Key Responsibilities:

1) Patient Assessment and Care:

• Conduct thorough assessments of patients within the specialized unit.
• Develop and implement individualized care plans based on patient assessments.
• Administer medications, treatments, and interventions as required by the specialized unit's focus.

2) Specialized Procedures:

• Perform complex clinical procedures relevant to the specialized unit's area of focus.
• Ensure strict adherence to infection control protocols and safety standards.

3) Patient Education:

• Educate patients and their families about their medical conditions, treatment plans, and self-care.
• Provide detailed guidance on medication management, lifestyle modifications, and preventive measures.

4) Leadership and Mentorship:

• Act as a mentor to junior nursing staff within the specialized unit.
• Assist in the orientation and ongoing training of new team members.

5) Collaboration and Communication:

• Collaborate closely with physicians, nurse practitioners and other healthcare professionals to ensure coordinated patient care.
• Maintain open and effective communication with patients, families and interdisciplinary team members.

6) Documentation:

• Maintain meticulous and comprehensive medical records, including assessments, interventions, and progress notes.
• Ensure compliance with regulatory and legal documentation standards.

7) Quality Improvement:

• Actively participate in quality improvement initiatives to enhance patient care and outcomes.
• Identify areas for improvement and contribute to the development of best practices.

8) Emergency Response:

• Be prepared to respond to medical emergencies within the specialized unit.
• Follow established protocols and procedures during crisis situations.

Qualifications:

• Bachelor of Science in Nursing preferred.
• Minimum of 2 years of nursing experience.
• Basic Cardiac Life Support (BCLS) and any additional specialty certifications required.
• Strong clinical assessment, critical thinking, and leadership skills.
• Proficiency in electronic health record (EHR) systems.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

• Well-established leading shipping operator
• Dynamic and international working environment; collegial management team
• Newly created role in Singapore (head office)

The Role:

My client is a leading dry bulk shipping operator serving a good global client base. You will be part of the legal team based in Singapore. This team provides legal support on a wide variety of regional contracts (transhipment and shipping related litigation. The team is required to provide on the spot legal advice across all desks (Chartering and operations) and handle legal disputes subjected to English law.

Requirements:

• Top academic credentials (England & Wales trained and qualified solicitor) with at least 6-10 years of post qualification experience at a “top tier” law firm /multinational environment
• Sound Shipping Litigation Knowledge with experience predominantly gained InHouse in dry bulk marine transportation
• Team player with superior communication, interpersonal and language skills
• Experience handling charter party disputes and other dry marine issues
• Detail oriented, motivated individual with excellent analytical and project management skills

Take charge of your career to welcome a new career challenge. Excellent opportunity for Senior Associates in Big Law/Junior Partners in specialist maritime firms looking to transit inhouse or inhouse shipping lawyers looking to join a renowned brand in the maritime space. My client will be open to considering an international slate of candidates from across Singapore, London and Hong Kong.

EA Personnel No R1216328

BeathChapman Pte Ltd

Licence No 16S8112

About Perx:

Perx Technologies introduces the world’s first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences. By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, solidifying its position as an industry trailblazer.

Quick Snapshot:

This is a hands-on position where the role of Technical Support Engineer, you will be a key member of our Global Customer Support team. You will act as the first line of communication for reported issues to help rectify customers’ support issues to ensure the software product quality at the utmost levels. The ideal candidate must have effective communication skills, strong analytical and good experience in problem-solving to understand and identify technical problems.

You need to be highly motivated and willing to work in a fast-paced agile team with highly talented individuals on complex and early-stage development projects. You need to be comfortable operating within a start-up environment and can make high-quality decisions at pace.

What’s the role?

• Resolving problems on the product’s various features and services, including but not limited to troubleshooting user access, data discrepancies or any other technical issues reported.
• Will be required to be on-call once assigned on necessary weekends and holidays.
• Ensure all customer issues are resolved within the agreed service level agreements.
• Document and record each customer interaction using the CRM and provide analysis where appropriate to enable engineering team to resolve the issues at hand in an efficient manner
• Ensure customers are updated regularly and frequently with progress using the support team’s ticketing system.
• Work with Engineering and cross-functional teams to identify impact and help prioritize.
• Ensure all customer issues raised are ticketed and that all investigation progress is managed and followed up on.
• Execute the Incident Management procedures in the event of a serious live service incident with customers.
• Generate reports to support day-to-day customer requests.
• Develop and maintain strong collaboration with the Engineering team to ensure seamless escalation engagements.
• Partner with the product team to relay customer needs, pain points, and experiences to drive product strategy, roadmaps, and prioritization.
• Proactively identifying and action on improvements in support processes, productivity, and customer experience.
• Provide advice and information to customers regarding the company’s service offerings and best practices.
• Constantly strive to identify and implement improvements to technologies, processes, and methodologies used in the team.

Who are we looking for?

• 5+ years of relevant experience in a customer focused position involving technical knowledge of a companies’ products and services.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent is preferred.
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other tools required.
• Basic knowledge of programming languages or API integrations is a plus.
• Professional written and interpersonal skills are essential when communicating with customers and clients as well as with internal stakeholders.
• High work ethic and organizational skills with the ability to self-manage time and deliverables.
• Able to work on rotating shifts that cover off-duty hours, weekends and holidays as required.

What’s on offer?

• Competitive salary and benefits package.
• Flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx’s SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

Our client a leading consulting MNC seeking for Executive Assistant (2 POSITIONS)

Requirements:

• Min. Diploma Holder.
• At least 6 years of experience support C-Suites or Senior Management.
• Project Management and experience supporting a team preferably in an MNC environments
• Applicants with experience working with Professional Service and Consulting firms advantageous.
• Experience providing full secretarial support duties to a Team with good calendar and travel management experience.
• Must be meticulous, able to work in a fast and demanding environment.
• A quick learner, pro-active and has high level of EQ.
• Must have good communication and interpersonal skills.
• Good organization and strong communication skills.

Others:

• 5 day work week
• Located in Raffles Place.
• Salary upto $6,000 + Bonus + Attractive benefits.

Interested applicants to email updated resume to [email protected]

Responsible for post-approval documentation, disbursement, housekeeping of legal documents, UAT testing and

after-sales servicing (including handling of walk-in or call-in enquiries pertaining to Auto Finance and

Unsecured Loans).

JOB DESCRIPTION:

• Responsible in daily processing and disbursement / account creation / Facility Approval / Month End
• Reporting on AF/ Unsecured /BCB Products.
• Ensure timely disbursement, financing terms and conditions / documentation are fully complied within guidelines and highlight cases with deviations.
• Provide high standard of customer service quality and fast turnaround time to achieve customer satisfaction.
• Pre-drawn down check and to ensure documents submitted by applicants/ dealers/ distributors are in order.
• Ensure close monitoring and follow up on outstanding documents are received and Hire Purchase legal docs are send out to customers within the time frame.
• Work closely with business units / dealers / distributors to develop SLA for various products & services,
• Ensure Bank interest is lodged at the system before disbursement and all legal documents are promptly safe keep.
• Ensure accuracy on disbursement and commission paid out.
• Appoint to assist checker to ensure all pre-drawn down checks are promptly conduct by staff.
• Printing of Hire Purchase Agreement/ Sorting and monitoring movement credit files/legal documents requested by other units.
• Archiving legal documents / credit file to Iron Mountain & Crowns
• Preparing Release Letter, Letter of offer and Board Resolution (if any).
• Provide guidance and training to new disbursement Officers.
• To carry out any other duties as directed by the Company Management.
• Perform UAT testing and data clearing if require.

REQUIREMENTS

• Degree or diploma holder
• Prior experience on documentation and disbursement for Auto and retail loans preferred
• Around 3 to 4 years of relevant experience in a Financial Institution or Motor trade industry
• Strong analytical and problem solving skills
• Good verbal and written communication skills
• Proficient with Microsoft Office & Excel applications
• Able to multi task and drive to outcomes with tight timelines
• Independent and hardworking

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.