Total 16,041 Manager job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Healthcare organisation looking for an Assistant Manager/Senior Executive for Compensation

Your new company

A leading healthcare organisation is looking for an assistant manager to join their compensation team to drive organisation-wide compensation initiatives and practices to ensure competitiveness for staff retention and organisation growth. This key role will cover the full spectrum of compensation initiatives and work alongside an experienced team to collaborate with different stakeholders to manage manpower planning and budgeting.

Your new role

The Assistant Manager, Compensation, is responsible for managing the full scope of compensation functions, ensuring accurate and timely compensation processes, and providing analytical support to inform business decisions.

Key Responsibilities:
1. Compensation Analysis and Reporting: Prepare reports, conduct compensation analysis, and provide insights to support business decisions.
2. Annual Manpower Budgeting: Participate in annual manpower budgeting exercises for organisation HQ and departments.
3. Compensation Exercises: Administer and support annual compensation exercises, including salary reviews and surveys.
4. Collaboration and Stakeholder Management: Engage with HR and Finance teams to support compensation needs and ensure seamless processes.
5. Data Management and Reporting: Prepare monthly and yearly accruals, and generate reports from SAP HRIS.

What you'll need to succeed

1. Professional Experience: Minimum 2–3 years of experience in large organizations, with a preference for compensation experience.
2. Advanced MS Office skills, including Excel (pivot tables, formulas), Word, PowerPoint, and other applications.
3. Excellent verbal and written communication skills.
4. Proven collaboration and teamwork abilities.
5. The ability to work independently and manage multiple tasks effectively.

What you need to do now

If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected].
Alternatively, if this job opportunity is not relevant to you, feel free to share with me your updated CV to have a confidential discussion on the relevant openings based on your skill sets and expertise.

EA Reg Number: R22106377
EA Licence Number: 07C3924 | Company Registration No: 200609504D

The Company

Our client is a leader in the specialty chemical industry and as part of their expansion plans, they are seeking an Internal Audit and Risk Management Manager to overseeing their plant operations in Singapore and Korea.

The Role

Reporting directly to the CEO and Audit Committee, you will work independently in overseeing the internal audit, risk management and internal controls function for both Singapore and Korea. You will be hands-on in leading and driving all internal audit and risk framework, policies and procedures and ensuring proper implementation of audit recommendations and timely reporting to the Audit Committee.

Last but not least, as a key member overseeing the audit and risk function, you will identify and analyse potential risks and provide recommendations to ensure proper risk management and business continuity planning. You will also be involved in streamlining work processes to improve work and process efficiency throughout the organization.

Your Profile

As the successful candidate, you will possess a degree in accountancy or ACCA with the following relevant experience

• At least 10 years of experience in external and internal audit, ideally within a manufacturing environment
• Prior exposure within a joint venture environment will be highly preferred
• Prior experience in one of the Big 4 firms will be ideal but not a must.
• Ability to travel about once a quarter to the key manufacturing sites in Asia
• Strong communication and interpersonal skills and the ability to be hands-on, flexible and work independently will be essential.

Apply Today

Please send your resume, in WORD format only and quote reference number STE13115387, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248

Role:

Operation Manager (Fast Food Chain / Quick Service Restaurant)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Company

Our client is a global asset management and conglomerate, seeking for a Senior Manager, Consolidation & Reporting.

The Role

You will oversee and review segment consolidation while supporting the preparation of the Group’s financial and management reports in line with Group accounting policies. This includes collaborating closely with the business partnering team on segment reporting, forecasting, and budgeting, as well as working with centralized function owners on cost reporting. You will contribute to the preparation of SGX results announcements, ensuring full compliance with accounting standards, company law, SGX listing rules, and best practices, while also assisting with the Group’s annual report and consolidating forecasts and budgets. Additionally, you will support the Group Financial Reporting System, including implementing new systems, and liaise with external auditors and consultants on audits and corporate activities. As a leader, you will mentor the finance team, fostering high performance and professional development, while overseeing their training to ensure they are equipped to excel in their roles.

Your Profile

The ideal candidate holds a recognized degree in Accounting or an equivalent professional qualification, preferably as a Chartered Accountant (CA), with 10–12 years of relevant experience. This includes foundational years in a Big 4 audit firm, followed by commercial industry exposure. They possess a strong command of Singapore Financial Reporting Standards (International) and regulatory compliance requirements for listed companies. With proven leadership skills, they excel at managing and inspiring teams, fostering a collaborative and high-performance work environment. Known for their meticulous attention to detail and commitment to excellence in financial reporting, they also bring strong organizational, problem-solving, and analytical abilities, effectively managing priorities and workflows. Self-driven, proactive, and energetic, they are a team player with exceptional interpersonal and communication skills, complemented by a keen and analytical mind.

Apply Today

Please send your resume, in WORD format only and quote reference number SN9178642, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

一、岗位职责

1、Responsible for U.S. primary market (artificial intelligence) project investments and due diligence

负责美国一级市场（人工智能）项目投资、尽职调查；

2、Responsible for communicating with the banks for fund related matters

负责与银行对接，落实基金搭建事宜；

3、Responsible for communicating with the partners to carry out matters related to investment projects

负责与合作方对接，进行投资项目相关事项办理；

4、Responsible for post-investment relationship maintenance.

负责投资后关系维护。

二、任职要求

1、Science and engineering background, able to understand AI, automation and other related areas of expertise;

理工科背景，能够了解AI、自动化等相关领域的专业知识；

2、Past experience working or studying in the United States are preferred;

具有美国学习经历或在美企工作者优先考虑；

3、High energy level with a strong passion for investment.

要求阳光、充满活力、热爱投资工作！

Job Description

About this role:

Wells Fargo is seeking a financial crimes professional to join the International Financial Crimes team in APAC. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Manage and develop a team of individual contributor roles with low to high complexity and risk
• Provide end-to-end investigative support via reviews and approvals for the APAC GFIU to meet regulatory financial crimes and SAR/STR filing obligations
• Engage stakeholders and internal partners
• Implement and maintain an effective financial crimes program for the company that complies with all applicable laws, regulations, and regulatory expectations including Bank Secrecy Act, Anti-Money Laundering, Counter Terrorist Financing, and Global Sanctions
• Manage procedures, controls, analytics, and trend analysis to ensure proactive identification, prevention, execution, detection, investigation, recovery and reporting of financial crime activity
• Understand the impact of operational risks in relation to processes and controls
• Review and manage confidential information that is associated to cross border information sharing policies and regulatory obligation requirements
• Ensure execution and ongoing management of a mid-size risk based financial crimes program across the enterprise or a risk based financial crimes program across large to mid-size businesses with moderate risk and complexity
• Identify and recommend opportunities for process improvement and risk control development
• Provide thoughtful independent credible challenge internally to supported lines of business, across other Corporate Risk programs, and across the enterprise
• Collaborate with peers, colleagues, and multiple level managers (local and international)
• Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics
• Apply fraud / AML investigational knowledge to maintain the appropriate control and risk mitigation framework across multiple jurisdictions
• Manage high risk processes associated with SAR regulatory requirements, transaction monitoring, Proprietary Watchlists
• Maintain a working relationship with international stakeholders and local law enforcement authorities
• Support control framework design by maintaining process consistency and escalating concerns or issues

Required Qualifications:

• 4+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education;
• 2+ years of Leadership experience.

Desired Qualifications:

• Experience with internal audit and/or regulator engagements.

PRIMARY OBJECTIVE:

• Perform daily BAU operations i.e. limits activation/maintenance, static data maintenances and limits

monitoring in Limits Monitoring Team.

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Ensures accuracy, efficiency and meets the agreed turnaround time with the Business Units while

avoiding operational risks and losses

• Supports the effort to improve productivity, efficiency and lower costs via continuous process

improvements

• Maintains good business relationships/partnerships with key stakeholders, aligning actions to

customer needs

KEY RESPONSIBILITIES:

Customer/Market – Business Transformation

• Structuring of credit facilities in the loans system, perform limit implementation/maintenance and limit

monitoring functions

• Perform credit monitoring functions i.e. track & monitor covenants, credit review due dates, monitor

facility excesses and collateral shortfall, monitor collaterals expiry dates, litigation alerts and expiry

dates for insurances

• Perform loan static data maintenances

• Respond to Business Units’ requests and enquiries within a stipulated time-line

• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU

issues, improve processes and cooperation between Credit Ops and the Business Units.

• Participate actively to move the team towards completion of goals i.e. develop a service-oriented

culture within the team

• Support Business Units in their digitalization initiatives &/or launch of new products

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.

• Ensure work is completed with speed and accuracy.

• Ensure work is completed with speed and accuracy.

• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in

work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes

• Identify operational risks and implement measures/controls to plug the risk gaps so that processes

are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.

• Work together with Team Lead to ensure no/minimal operational lapses/financial losses

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward role

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive

satisfaction from achievement of goals and continuous improvement

• Initiate action plans to achieve self-development goals which has to be in line with the department

and Group’s direction of building high performance culture e.g. attend courses from APLMA to

understand the clauses in the Facility Agreement

• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be

competent in the job assigned

• Mentor and provide training to junior staff

Qualifications

• Bachelor's degree

• At least 5 years’ related experience in a Financial Institution with related experience in credit

administration and credit monitoring for all credit products.

Other skills required:

• Familiar with both commercial, corporate and retail banking products.

• Resourceful and a good team player.

• Conversant with related local regulatory requirements would be an added advantage.

• Good time management skills and ability to multi-task.

• Proficiency in Microsoft Office specifically in Excel.

Additional Information

RHB is a dynamic organization that promotes a work culture of high performance, where its biggest

asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust

talent management practices.

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’

environment, challenging assignments.

· implementing human resources programs & policies, including Talent acquisition, compensation & benefits, employee relations, training, and health & safety programs; possessing valuable insights, keen analysis & team approach to implement best practices & processes.

· Expert in developing & nurturing partnerships through human resources to bridge the divide between management and employees; ensuring regulatory compliance with legal requirements pertinent to the day-to-day management of employees;

· Skilled in developing & maintaining effective relationships with the Senior Management and department heads; supporting the delivery for end to end HR services across the business; using experience, skills & knowledge of the HR industry to make an impact in key areas such as change management, organizational design & talent analytics

· Proactive in performing the strategic role with respect to employee training & development; preparing the workforce for future positions within the company; succession planning, promotion from within policies & performance evaluation factor; imparting training, motivating employees & improving employee retention.

· Must have excellent communication & people management skills. Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals

• A Market Development Director should have a strong strategic mindset with the ability to develop and execute plans to penetrate new markets or expand existing ones.
• Proficiency in conducting market research, analyzing trends, and identifying opportunities and challenges within target markets is essential.
• Demonstrated experience in business development, including identifying potential clients or partners, nurturing relationships, and closing deals to drive revenue growth.
• Strong leadership skills to guide and motivate teams, set objectives, and oversee the execution of market development strategies.
• Ability to think creatively and innovatively to develop unique market strategies and solutions that differentiate the company from competitors.

1. In charge of the company entire Accounting department. Overview of quarterly budget, monthly closing, monthly GST submission, monthly cash flow budget.

2. Ensure on time payment to all our suppliers, ensure on time collection of receivable from our clients.

3. Able to traveling oversea to discuss with our clients and collection of any outstanding amount.

4. Training of team member in accounting departments. Review performance of accounts managers.

3. Report to CEO on monthly basis of all kinds of report.

4. Help in yearly accounts closing and in charge for the entire audit process

5. in charge of company finance, including of Commutation with bank to facility of Loans.

About the job

Are you a bilingual speaking account manager, ready to make your mark in a role where your sales finesse and fintech savvy will make its mark on our expansion?

Thredd is searching for a sales-orientated account manager to join us in our Singapore office!

With a strong track record in account management, deep knowledge of payment processing, and a nuanced understanding of the fintech landscape. In this role, you'll drive client satisfaction and revenue growth through proactive relationship-building with stakeholders, identifying cross-sell and upsell opportunities, and advocating for our clients' needs while aligning with company objectives.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. This opportunity is all about building strong relationships where your ability to effectively collaborate is key.

You will focus on understanding and prioritizing key objectives while influencing external stakeholders and partners. You’ll possess adeptness in fostering cross-departmental collaboration to enhance the overall customer experience. Excelling at facilitating a feedback loop between clients and internal teams, proactively monitoring industry trends, refining operational processes, and maintaining professional client interactions.

We are looking for an eager individual has a proven track record in strategic relationship management, exceptional communication skills, and a passion for driving continuous improvement. If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What You’ll Do

• Cultivate and nurture strong, trust-driven relationships with both internal and external stakeholders, including esteemed senior leadership figures, fostering a culture of client satisfaction, adoption, and loyalty
• Champion the client’s cause within Thredd, skilfully managing their expectations while expertly balancing Thredd’s objectives with their individual needs, ensuring a harmonious partnership
• Propel revenue growth to new heights, striving to not only meet but surpass individual sales targets by uncovering lucrative cross-sell and upsell opportunities.
• Conduct dynamic Quarterly Business Reviews (QBRs), keeping clients abreast of cutting-edge platform enhancements, product innovations, and service advancements while pinpointing potential avenues for collaboration
• Dive deep into clients’ product strategies and geographic aspirations, collaborating seamlessly with Thredd’s Solutions Design Consultant to amplify the client experience
• Act as the go-to resource for addressing clients’ commercial needs, employing strategic thinking to capitalize on individual opportunities and overall contractual positions, resulting in increased revenue streams for Thredd
• Revolutionize existing processes to drive peak performance, from refining Account Development Plans (ADPs) to enhancing pipeline management, deal qualification, and comprehensive reporting mechanisms
• Foster seamless collaboration with the Customer Care team, empowering them to deliver swift resolutions while maintaining a vigilant eye over operational queries and concerns
• Forge a close-knit partnership with the Product team, gaining invaluable insights into development requirements essential for supporting clients’ ambitious expansion endeavours
• Support Credit Controller to maintain a current accounts receivable status
• Elevate Thredd's market presence by actively participating in case studies, PR initiatives, and leading industry events, amplifying our brand visibility and credibility
• Keep a finger on the pulse of the ever-evolving payments landscape through proactive research and insightful readings, sharing newfound knowledge with the AM team to stay ahead of the curve
• Cultivate a sales-centric mindset, ensuring Thredd remains the top choice for clients exploring expansion opportunities, thereby generating a continuous stream of referrals and endorsements for Thredd's services

What You’ll Need

• Business fluency in English
• Excellent verbal and written communication skills in English and Chinese as to handle enquiries from Chinese speaking customer and emails
• Sales-orientated mindset focused on driving revenue and achieving sales targets.
• Strong interpersonal skills: demonstrable ability to collaborate with colleagues effectively.
• Excellent verbal and written communication and presentation skills.
• Ability to take initiative and think critically when problem-solving.
• Good time management and organisational abilities.
• Ability to remain composed in stressful situations.
• High attention to detail and accuracy.
• Proficiency in quickly comprehending and adapting new concepts.
• Proficient in Microsoft (Office, PowerPoint, Excel)

A Bit About Us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payment’s revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

We enhance performance through creating risk-enabled organizations. We help clients identify important risks, design frameworks to manage them and improve the effectiveness and efficiency of risk management.

As a risk transformation professional, you will be addressing client issues such as business performance variability, business and process controls transformation; application security integrity, governance, risk and control (GRC) technology enablement, business and/or IT GRC, continuous monitoring, vendor and contract risk management and IT risk management. You will belong to an international network of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance. We will support you with career-long training and coaching to develop your skills in risk strategy, risk function design, risk management and performance enhancement.

As EY is a global leading service provider in this space, you will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity
Applying your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact. You’ll apply your knowledge and experience to shape our services and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

Your key responsibilities
This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Skills and attributes for success
The role of an Archer GRC Manager/Senior Manager includes collaborating with other members of the engagement team to coordinate, plan and deliver Archer GRC projects. As you build knowledge and experience, you’ll become a credible advisor to junior consultants to deliver work products across the focus areas mentioned above within the organization as well as the client contacts.

Responsibilities include but are not limited to:

• Implementing and delivering GRC technology enablement services using Archer GRC/IRM platform – Policy and Compliance Management, Vendor Management, Risk Management, Audit Management, Business Continuity, and other risk management processes
• Lead discussions and workshops with clients to create a risk-aware culture through proper technology enablement of risk-related processes using Archer GRC/ IRM solutions.
• Design and architect solutions to automated client processes into GRC solutions to meet their unique requirements
• Effectively manage and motivate client engagement teams with diverse skills and backgrounds.
• Consistently deliver quality client services and manage expectations of client service delivery.
• Drive high-quality work products within expected timeframes and on budget.
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
• Demonstrate deep technical capabilities and professional knowledge.
• Establish relationships with client personnel at appropriate levels
• Demonstrate in-depth technical capabilities and professional knowledge, demonstrate ability to assimilate new knowledge
• Remain current on new developments in GRC technology implementation services capabilities and industry knowledge.

To qualify for the role, you must have
• A recognized university degree in information technology, engineering, mathematics, accounting, business, or other relevant disciplines.
• At least 7 years of relevant consulting or industry experience, preferably in a professional services environment or MNC.
• Certification from Archer as a Archer Certified Administrator - Expert or Archer Certified Administrator – Specialist
• Experience in the design, architecture, configuration, and implementation of GRC solutions such as Archer GRC/ IRM.
• Experience implementing the Archer product, including integrations with other systems using API and/ or Archer Data Feed Manager functionality.
• Strong understanding of compliance and risk management processes.
• Experience with agile methodology, creating process designs, technical designs, defining user stories, working with onshore/offshore development teams, leading user acceptance testing (UAT), and providing the necessary end-user training to deliver the proposed solution.
• Experience in engaging and managing a variety of stakeholders with an ability to consult, provide recommendations, and develop solutions using GRC solutions.
• Strong analytical, interpersonal, communication, writing and presentation skills.
• Demonstrates integrity, values, principles, and work ethic.

Ideally, you’ll also have
• Strong project management skills including agile methods.
• Data analysis/ processing and visualisation skills using database, visualisation tools or spreadsheet application
• Professional certifications such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP)
• Experience with other GRC technology solutions (such as ServiceNow, MetricStream, IBM OpenPages etc.) will be an added advantage.

What we look for
We’re interested in flexible professionals with excellent problem-solving skills and the ability to prioritise shifting workloads in a rapidly changing industry. You’ll also need the confidence to give professional advice and guidance to colleagues and clients from a diverse range of cultures, often with limited information – both verbally and in writing. If you’re a fast learner, with strong influencing skills and a genuine passion for information system security, this role is for you.

What working at EY offers
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Position title : Regional Sales Manager

Location: Queenstown,
Working Days: 5 Day A Week
Working hours : 9:00am - 6:00pm
Salary : Up to USD 6375 - Excluding commission

Responsibilities:

• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Generating and qualifying opportunities for for Sales and/or create new opportunities for business growth.
• Work closely with cross team members such as Inside sales/Marketing and self research to identify and engage prospects
• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Building and maintaining strong professional relations with existing customers through regular CRM activities.
• Delivery on revenue accountability with Pipeline creation, progression and timely closure, working with manager and cross team members
• Building and maintaining strong professional relations with existing customers through regular CRM activities.

Requirements:

• 5+ years of SaaS sales experience preferred with a strong track record of closing new business deals and growing accounts
• A self starter who can generate leads and establish a structured sales methodology and process including opportunity validation, pursuit and closure. This includes a sales operating pace, providing accurate forecast and pipeline updates to the business stakeholders
• Perform business development-related work as an ambassador of company in the Subsidiary
• Proficiency in Microsoft Office (Outlook, Excel and Word) and CRM usage such as Zoho CRM softwar/ Zoho Campaigns Manager.
• Prior experience CEO level software solution selling is essential.
• Ability to work with all levels of professionals within a business including key business decision makers like Owner/CEO, Directors, Business Managers, IT Managers and Solution Architects.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

• Working hours: Mon to Fri (9am – 6pm)
• Location: Buangkok
• Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your Key Responsibilities

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
• Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To Qualify for the role, you must have

• Tertiary qualification in bachelor’s degree or master’s degree focusing on engineering, supply chain, and/or business
• Minimum 10 years of professional experience in a strategic or operations planning/consulting role.
• Bring your expertise, focusing on a supply chain demand and supply planning, to assist clients achieve a fully optimized value chain.
• Proven leadership qualities and track record for building and managing a team towards achieving operational KPIs.
• Excellent organisation skills; project management skills will be advantageous.
• Exceptional interpersonal, team-building,and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to

develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Our client is a leading player in the Asian Reinsurance market, renowned for its innovative risk solutions and exceptional client service. With a strong presence in the region, it offers a dynamic and supportive work environment that fosters growth and excellence. They are looking for a Facultative & Treaty Claims Manager to lead the team.

Your new role

• Oversee the entire claims process for facultative and treaty reinsurance, from intake to settlement
• Interpret policy terms, conditions, and limits to ensure accurate claims processing.
• Conduct thorough investigations to validate claims, gather necessary documentation, and assess coverage.
• Evaluate claim submissions to determine liability, coverage, and required reserves. Analyse claim trends to inform underwriting decisions.
• Negotiate claim settlements with stakeholders to achieve fair and timely resolutions.
• Maintain accurate claim records, ensuring regulatory compliance and company standards.
• Communicate effectively with internal teams, clients, and external partners to provide claim updates and resolve issues.
• Collaborate with external service providers to support claim investigations and settlement negotiations.
• Implement quality assurance processes to ensure accurate, efficient, and compliant claims handling.
• Stay up-to-date on regulatory developments and ensure adherence to applicable laws, regulations, and internal policies.

What you'll need to succeed

• Degree in a relevant field such as Insurance, Business, Finance, or related discipline.
• At least 8 years of experience in reinsurance claims management, including a minimum of 3 years in a leadership role, with a strong grasp of facultative and treaty reinsurance principles.
• Technical proficiency in claims processing systems, Microsoft Office, and other relevant software.
• Excellent analytical and problem-solving skills, with the ability to evaluate complex claims and make informed decisions.
• Strong negotiation, communication, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Meticulous attention to detail, with a focus on accuracy and quality

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Responsibilities:

• Develop and implement a comprehensive marketing communications strategy aligned with company goals and objectives.
• Conduct market research and competitor analysis to identify trends and opportunities in the workplace design industry.
• Create compelling content (e.g., blog posts, case studies, social media posts) that showcases our expertise and resonates with our target audience.
• Manage and oversee all aspects of our website and online presence, ensuring a user-friendly and informative experience.
• Develop and execute targeted marketing campaigns across various channels (website, social media, email, etc.)
• Track and analyze marketing campaign performance using key metrics and reporting tools.
• Manage the development and distribution of marketing collateral, including presentations and proposals.
• Collaborate with the design and sales teams to ensure consistent brand messaging across all communications.
• Develop and maintain relationships with media outlets and industry influencers.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 3-5 years of experience in B2B marketing or a related field.
• Strong understanding of current trends in workplace design and the built environment.
• Proven ability to develop and execute strategic marketing campaigns.
• Excellent communication, writing, and editing skills.
• Experience with content marketing, social media marketing, and email marketing a plus.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong organizational and time management skills.
• Excellent interpersonal and collaboration skills.
• A passion for design and a creative mind.

Position: HR Assistant Manager

Employment Type: Full-Time

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

1. Recruitment and Talent Acquisition

- Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.

- Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.

- Regularly review and update job descriptions to align with organizational needs.

2. Employee Engagement and Relations

- Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.

- Implement employee engagement initiatives to enhance workplace satisfaction and productivity.

- Address grievances and escalate complex issues to the HR Director when necessary.

3. HR Operations and Administration

- Maintain accurate employee records and ensure compliance with legal and organizational requirements.

- Prepare and review reports related to attendance, leave, and payroll inputs.

- Oversee employee benefits administration, including insurance and claims processing.

4. Performance Management and Development

- Support performance appraisal cycles, ensuring timely feedback and documentation.

- Assist in planning and implementing training programs to upskill employees.

- Track and manage probationary periods and contract renewals.

5. Compliance and Policy Management

- Ensure compliance with labor laws, company policies, and regulatory requirements.

- Assist in drafting, updating, and communicating HR policies and procedures.

- Conduct audits of HR processes and records to maintain adherence to compliance standards.

6. Strategic and Administrative Support

- Coordinate and execute HR events, meetings, and workshops.

- Prepare presentations and reports for HR planning and strategy sessions.

- Collaborate with cross-functional teams to support organizational goals.

Requirements

- Bachelor’s degree in Human Resources, Business Administration, or a related field.

- 4-5 years of progressive HR experience, including supervisory responsibilities.

- Proficiency in HR software and systems is preferred.

Skills and Competencies

- Excellent communication and leadership skills.

- Strong organizational abilities with keen attention to detail.

- Ability to manage confidential information with discretion.

- In-depth knowledge of labor laws and HR best practices.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

- Proactive, self-motivated, and solutions-oriented.

- Capable of multitasking and prioritizing in a fast-paced environment.

- Collaborative and approachable with strong interpersonal skills.

Why Join Us?

- Be part of a dynamic and growth-oriented organization.

- Opportunities for career progression and professional development.

- Competitive salary and comprehensive benefits package.

Application Process

Interested candidates are encouraged to submit their resumes and cover letters.

Only shortlisted candidates will be contacted.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

A career within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit.

As a Manager, you will be leading teams to advise clients around building resilience and sustainability by embedding measures to prevent, respond to, recover and learn from operational disruptions and incidents, with a particular focus on critical services and third parties, technology, data, premises and people. You will:

• Be a subject matter expert on operational and technology resilience (BCM) risks, with significant experience in leading either advisory or operational execution teams in this space.
• Lead discussions with business and technology stakeholders to help develop and refine their resilience strategy, especially with respect to digital transformations / cloud.
• Help our clients develop and implement operational and technology resilience policies, frameworks and standards
• Lead operational and technology resilience reviews (including Business Continuity Management and Disaster Recovery) to assess current state and develop a strategic improvement roadmap
• Work with our clients to develop and uplift end-to-end resilience / BCM programmes, from the initial risk assessment and threat/scenario analysis, to business impact assessment, to policy and framework development and the building of playbooks, etc.
• Develop and/or implement integrated crisis management structure, protocols and plans to help clients streamline their crisis management process.
• Conduct training to equip organizations with the knowledge to manage their resilience risks, and operate their resilience/BCM frameworks.
• Lead business continuity and crisis management exercises to help clients validate their resilience capabilities.
• Work with Partners and/or Directors to identify new business opportunities, drive proposals, prepare and deliver client presentations, and convert opportunities into long-term client engagements.
• Build and maintain effective working relationships with clients and help identify opportunities to broaden relationships with new and existing clients.
• Lead and mentor your team, including providing on-the-job coaching, knowledge sharing, and being able to draw on subject matter specialist knowledge accordingly.
• Share leading practices amongst the business and technology community, publish whitepapers and thought leadership articles, and participate in industry events.

Requirements and Attributes:

• At least 5-7 years (manager) of experience working in one or more of the following disciplines: operational and/or technology risk & resilience, business continuity management, disaster recovery planning, technology risk management, or regulatory compliance. The seniority of the candidate is commensurate with years of relevant experience and skillset.
• Good understanding of resilience and business continuity best practices including knowledge of local (e.g. MAS Revised BCM Guidelines) and international BCM standards (e.g. ISO 22301, SS540, EU DORA).
• Proficient in planning, designing and conducting TableTop Exercises and other business / technology resilience exercises .
• Good interpersonal and communication skills, with significant experience in managing complex engagements and stakeholders; business development experience is a plus.
• Professional certification(s) in one or more areas of resilience / BCM / DR from a recognised institution such as CBCP, CCRP, BCCP, BCCS, BCCE, etc.

About the company:

I am excited to be partnering with the world's leading global research and advisory organisation. Well known for their century-long history, they provide a perspective on economic trends, management practices and public policy.

The team is seeking for Senior Sales Manager, where you will be playing a crucial role in generating new business opportunities and building strong relationships with key decision-makers.

Responsibilities:

• To lead the sales team from the front, working alongside the Sales Director.
• Work closely with the company’s C-suite executives to develop, implement and improve sales productivity.
• Embrace life long learning and continuously deepen your understanding of the company products.
• Have a go-getter attitude through tele-sales, emails and online media.
• Able to bring sales leads from conception to completion.

Qualifications:

• 8 to 10 years of experience in a sales role, consulting, training and research services or events.
• Proven ability to build relationships with senior executives and decision-makers.
• Excellent communication and negotiation skills.
• Passion for driving positive change and contributing to a meaningful cause.

Sparks an interest? Lets connect!

You may click on apply now or email directly to our specialist, Sanusha at [email protected] TODAY!

EA License No.: R22109322

Agency License No.: 11C4388

Role: IT Delivery Lead (Banking / 6 month contract)

• Manage backlog and stakeholders, with a clear understanding of the delivery and its ROI to prioritize work clearly for the cross-functional team to deliver together.
• Gather detailed requirements from business leads for analysis, collaborate with stakeholders for UI sign-off CJ, data requirements, copytext, notification templates, and review for error scenarios.
• Work closely with development to clarify requirements, ensure priorities are clear, and provide SME knowledge where required.
• Create the release plan with the scrum master, including details on UAT, testing strategy, coverage, and entry and exit criteria to the implementation approach.
• Manage sprint activities from sprint grooming, prioritization, refinement, demo, and related ceremonies.
• Oversee delivery execution from QA resourcing, quality, sprint demo, status reporting from velocity to aging tickets, and escalation where required.
• Manage allocated testing budget.
• Provide UAT sign-off against agreed exit criteria and track agreed open items.
• Prepare Go Live plan, soliciting for LV support, and arrange for KT to touchpoint and BAU support.
• Support Go Live implementation and post-production issues from troubleshooting and investigation.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279