Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the TopSKY-ATC(HE) product line.

Role Description

The Engineering Delivery Management (EDM) role is focused on technical management of all engineering activities. They provide direction, guidance, expert advice, mentoring, support, audit, and workflow management (tasking prioritisation and resource coordination) in support of achieving project objectives and milestones in accordance with the approved schedule. The EDM will manage a multi-skilled team of system, software, integration, V&V and infrastructure engineers to provide on time delivery of services and support for systems and/or sub-systems of products, or for projects, across multiple platforms.

Responsibilities

· Provide direction, expert advice, mentoring, and workflow management (including task prioritisation and resource coordination) in support of achieving project objectives and milestones

· Lead a multi-skilled team of engineers to deliver software engineering solutions, aligning team capability to meet customer expectations

· Lead technical reviews, workshops, peer reviews and project reviews as appropriate for the program

· Prepare and lead the monthly TFR and support the WPPR

• Communicate, analyse, plan and report as necessary to align team capability and customer expectations

· Identify / Review risks, and proposing effective solutions; executing mitigation actions and reporting on outcomes / cost savings and residual risks

· Define and tailor the software engineering environment and the process, practices and tools applicable to the project

· Provide guidance to technical teams with regard to engineering matters aligned to the agreed architecture, to ensure effectiveness whilst meeting customer requirements

· Ensure the timely delivery of software releases in support of the integration and test program

· Promote knowledge sharing and ensuring that work is captured sufficiently for re-use across projects

• Provide support to bids, produce/review Engineering Cost estimates for any modification proposals to the functional baseline
• Provide support during the analysis of Customers requirements to propose and negotiate win–win solution responses with Customers based in Australia and worldwide
• Ensure clear communications (written and verbal) with external customers
• Manage customer scope iaw approved baseline/schedule
• Manage customer expectations

· Deliver iaw Thales processes and practises and contribute to their improvement

Knowledge, Skills & Experience

Qualifications

· Degree in Engineering, Computer Science, IT or other relevant qualification

Essential Experience

· Solid experience of managing the development of real time distributed complex software centric solutions in a safety critical environment

· Solid experience in total life cycle of complex software development, including processes and responsibilities at each stage in the cycle

· Solid knowledge and experience in Systems Engineering lifecycle (eg. EIA632, ISO/IEC15288)

· Advanced analytical and problem-solving skills, with the ability to engage a wide range of stakeholders across a complex environment

· Solid eperience of leading and mentoring team of multi-skilled engineering team, fostering a collaborative and productive work environment

· Solid experience in upskilling and training new engineers

· Experience in managing software development projects using Agile methodologies and the ability to drive iterative development processes

· Strong experience of using Earned Value Management, Work Package Control and reporting, with exposure to scheduling tools (MS Project, Primavera etc.)

· Financial / budgetary management of engineering work packages or tasks

· Strong ability to communicate effectively with various stakeholders, including Project, Engineering Delivery Managers, Product Owners, Technical Design Authorities, Speciality engineers and the engineering team under management.

· Collaboration tools including Jira, Confluence etc.

Desirable:

· Air Traffic Management domain expertise (inc. standards such as ICAO, Eurocontrol, AIDC)

· Experience in product delivery using agile methodologies like Lean methods (including PDCA, Kanban, Value-Stream Mapping); prior experience working Agile @ Scale framework is a bonus

· Programming/Scripting Languages; Java, C++, Ada, Python, Bash

· Experience working in a Linux/Unix development environment

General / Special Requirements

GENERAL

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for continuous improvement and knowledge sharing

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

What you'll do:

As a Senior HR Manager focusing on Talent Management, you will play a pivotal role in shaping the future of our client's workforce. Your expertise will be crucial in developing robust strategies that align with business needs, fostering high performance across the organization. You will work closely with business leaders and the HR team to ensure programs meet organisation needs. Your responsibilities will also extend to providing HRBP support across various functional areas. This is an exciting opportunity for someone who thrives in a dynamic environment and is passionate about people development.

• Develop a comprehensive strategy and road-map for talent and development agenda aligned with business needs.
• Manage the annual global talent review process including talent identification and succession management.
• Analyse talent related data and develop strategies to engage and retain top talent.
• Implement employee recognition programs and career development opportunities.
• Evaluate and enhance performance management processes and systems to drive high performance across the organisation.
• Serve as an internal consultant on organisational development and talent solutions.
• Provide HRBP support covering functional areas: recruiting/staffing, compensation, benefits, on-boarding, data reporting, employee relations, policy implementation, and employment law compliance.

What you bring:

The ideal candidate for this Senior HR Manager role brings a wealth of experience in both Talent Management and HRBP roles. You are comfortable navigating Talent Management platforms such as SAP or Workday and have proven success in running strategic talent modules. Your ability to work effectively within an unstructured or decentralised model sets you apart. With your high emotional intelligence, you are adept at managing cross-cultural stakeholders and ensuring that the People Experience aligns with company core values. Your growth-oriented mindset will be key in this role.

• Degree holder with 5-8 years of experience in Talent Management or as a HRBP.
• Experience with Talent Management platforms (e.g., SAP/Workday).
• Proven track record in running strategic talent modules in Functional skills sets and career mapping frameworks.
• Comfortable working in an unstructured/ Decentralised type of model.
• Demonstrated track record in managing cross-cultural stakeholders.
• Ability to build relationships and ensure People Experience aligns with company core values.
• High level of emotional intelligence with a growth-oriented mindset.

What sets this company apart:

Our client is a leading player in the industry, known for their commitment to innovation and growth. They offer a dynamic work environment where your contributions are valued and recognised. With their focus on people development, they provide ample opportunities for career progression and personal growth. This is an exciting opportunity to join a company that truly values its employees and provides a supportive and inclusive workplace.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1110670 Dutta Sunil John

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We are seeking a highly experienced and visionary Head of Quality Engineering to lead and elevate our quality assurance practices. You will be responsible for overseeing a team of 60+ QA Engineers and SDETs, driving a culture of quality, and ensuring the delivery of exceptional digital products and services. As a key member of the engineering leadership team, you will collaborate with cross-functional partners to establish and maintain robust quality standards throughout the software development lifecycle.

Roles and responsibilities:

• Leadership & Strategy:
• Provide strategic direction and vision for the Quality Engineering organization.
• Build and develop a high-performing team of QA Engineers and SDETs through mentorship, coaching, and performance management.
• Foster a culture of quality, collaboration, and continuous improvement within the team and across the organization.
• Define and implement quality metrics, KPIs, and reporting mechanisms to track and communicate quality performance.
• Quality Assurance & Testing:
• Develop and implement comprehensive quality assurance strategies, processes, and methodologies that align with industry best practices and regulatory requirements.
• Oversee the design, development, and execution of test plans, test cases, and test automation frameworks.
• Drive the adoption of test automation tools and techniques to improve efficiency and effectiveness.
• Ensure the timely and accurate identification, tracking, and resolution of defects and quality issues.
• Collaboration & Partnerships:
• Partner closely with engineering, product management, and other stakeholders to ensure quality is integrated into every stage of the software development lifecycle.
• Collaborate with DevOps teams to implement continuous integration and continuous delivery (CI/CD) pipelines that include robust quality gates.
• Represent Quality Engineering in cross-functional initiatives and provide expertise on quality-related matters.
• Innovation & Technology:
• Stay abreast of emerging trends and technologies in quality engineering and test automation.
• Evaluate and implement new tools and techniques to enhance the quality engineering capabilities of the organization.

Requirements (Education, Technical Skills, Relevant Experiences)

• Experience: 10+ years of experience in quality engineering, with at least 5 years in a leadership role managing large QA or SDET teams.
• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Deep understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.
• Expertise in test automation frameworks, tools, and practices (e.g., Appium, Selenium, Maestro, TestNG, Testrail).
• Strong knowledge of programming languages (e.g., Java, Python, JavaScript) and scripting.
• Experience with performance testing, security testing, and other specialized testing areas.
• Familiarity with cloud-based infrastructure and technologies.
• Leadership Skills:
• Proven ability to build and lead high-performing teams.
• Excellent communication, interpersonal, and collaboration skills.
• Strong strategic thinking and problem-solving abilities.
• Passion for quality and continuous improvement.

Nice to Have:

• Experience in the digital native business space.
• Familiarity with AI-based technologies.
• Certifications in quality engineering or related disciplines (e.g., ISTQB, CSQE).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working Days: 5 days (Mon – Fri)
Working Hours: 8:30am – 6pm
Working Location:Neythal Rd (West Area)
Salary: $3500 - $5000 + Transport allowances $600 + Commissions

Industry: Construction Industry

Job Scope:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents, reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Company’s Profile
Julian Grey’s client offers customized solutions to meet evolving societal demands in the world of sustainability.

Responsibilities

• Oversee HR operations, including recruitment, training, payroll, and benefits.
• Collaborate with Directors to enhance HR policies and systems.
• Develop and optimize HR strategies and ensure data integrity.
• Serve as the primary contact for labour organizations and organisations.
• Negotiate insurance contracts and ensure compliance with regulations.
• Manage workforce budgets and support performance appraisals.
• Provide management with insights on labour market trends and economic conditions.

Requirements

• Minimum 5 years of HR management experience, preferably in a managerial role.
• Strong knowledge of employment laws and MOM regulations.
• Japanese proficiency is a plus.

Benefits

• Transportation allowance provided

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job description:

• Manage assigned accounts and territories to achieve long-term success
• Understand the competition landscape, market situation and work with FAE team, Marketing team to define and formulate sales strategies and plans execution
• Own and hit/exceed annual sales and DWIN targets within assigned accounts or territories as set by the company, and to be constantly aware of how sales/DWIN revenue are performing for the year to date and how they compare to previous years
• Develop, build, and maintain strong, positive, long-lasting customer and distributor relationships by partnering them to understand their business needs and objectives.
• Act as the point of contact and handle customers’ individual needs
• Regular tracking and reporting on the status of accounts
• Generate new business using existing and potential customer and distributor networks
• Ensure Market Share Growth is achieved yearly
• Joint work with Marcom/FAEs and respective product teams in organising global tradeshow / exhibition to showcase our new product & technology; aim to create brand awareness and new business opportunity
• Capable of managing several priorities and deliverables in an operational, interrupt driven environment with minimal guidance or supervision
• Resolve conflicts and provide solutions to customers and internal teams in a timely manner
• Suggest actions to improve sales performance and identify opportunities for growth
• To be resourceful and proactive, driven by an entrepreneurial spirit and sense of urgency

Requirements:

• A degree in Electronics/Electrical Engineering, or related field
• 5 or more years of regional sales experience in semiconductor industry, preferably in multi-cultural environment
• Good level of understanding on business creation and development with good skills for managing design-in and design-win pipeline process and prioritization
• Technical background on semiconductors and knowledge in Industrial / Power segments application know-how, especially in power discrete is preferred
• Ability to drive, coordinate and structure cross-functional, cross-regional activities and business partners
• Self-motivated, both a team player as well as individual/independent contributor
• Fluency in both written and spoken English is a must and excellent presentation skill will be key for this role, and fluency in Chinese (for effective communication with the China team) is a strong plus
• Well-verse in Microsoft Excel, Power Point, Words, and any other programs that can enhance and increase the efficiency of tasks
• Action oriented, open-minded, flexible person with strong listening communication and time conflict management skills
• This role may require frequent traveling, including international travels

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

Essential Functions:

· Lead and manage the complete recruitment process for both commercial and non-commercial roles in the Asia Pacific (APAC) region.

· Oversee both internal and external recruitment efforts in the APAC region, with a focus on global recruitment of commercial staff (chartering and operations).

· Identify and implement effective recruitment strategies to reach out to most qualified candidates.

· Collaborate and develop excellent working relationship with hiring managers and colleagues across the region.

· Maintain and build our network of recruitment partners. Attend networking events to promote the company and find suitable partners.

· Plan and organize all campus and virtual career fairs inclusive of preparation of career fair marketing materials and ensure good employer branding is always in place.

· Prepare, plan, and oversee the internships and trainee programs in APAC.

· Maintain a strong relationship with government bodies (e.g. MPA) and oversee sponsorship and scholarship programs.

· Maintain and ensure that all recruitment records and employee movement reports are up to date.

· Maintain a strong people-oriented attitude and constantly prioritize employee care.

· Drive new employee engagement ideas.

· Handle and coordinate ad-hoc HR projects.

· Support the HR team for any ad-hoc requests as and when required.

Requirements:

· Minimum 8 years of experience, including 2 years in recruitment within the APAC region.

· Degree in Human Resources, Business, Psychology, or a related field.

· In-depth knowledge of the Singapore Employment Act and labor laws, with experience working with the Ministry of Manpower.

· Extensive background in recruitment and talent management, along with a solid understanding of general HR practices.

· International experience is essential.

· Familiarity with recruiting commercial employees (bankers, traders, etc.) is highly desirable.

· Proven ability to build relationships with external recruiters and engage potential candidates independently through various sourcing channels, including social media.

· Experience in developing in-house training programs, assessment centers, and re-skilling/up-skilling initiatives.

· Excellent skills in Microsoft 365 particularly applications like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.

· Experience in using the HR Workday system is a plus

· Fluency in spoken and written English is required; proficiency in additional languages is a plus.

· Strong communication skills and a high level of confidentiality are essential.

· Must be an advocate for our unique company culture.

· Willingness to travel as needed.

Profile:

· An open-minded and communicative person, who likes to work in an open office with a dynamic, multicultural working environment.

· An empathetic, caring and service-oriented person with excellent interpersonal skills, who likes to cooperate, interact, and support an international environment.

· Someone who can show a positive, helpful, and employee-focused work attitude towards local and expatriate colleagues.

· The ability to work off tasks proactively and pragmatically and feels comfortable to work in an open-framed policy structure.

· A flexible, yet detail-oriented team player, who is well-organized and able to think out of the box.

· Can-do attitude, ability to multi-task and work cohesively in a team environment.

· A character that has a passion to work in a hands-on working environment with few policies and procedures, in a bottom-up management style environment and as an internal guide/consultant/advisor/business partner for our decision makers/ managers.

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About the Role:

At Aspire, we have very ambitious plans of scaling to new geographies, introducing numerous currency accounts, enabling payments in many new geographies and processing millions of transactions annually.

In order to do this, we need to integrate with many banks and service providers, and route our payments via the right partner - to provide the fastest, and most convenient payment method to our customers at very good prices. In addition, we need to enhance our own infrastructure and systems support this network of payment providers.

We are seeking a highly skilled and motivated Senior Product Manager to lead the efforts of developing our global expansion efforts.

As the Senior Product Manager, you will be responsible for leading the strategy, development, and execution of our integration efforts with multiple payment providers. You will work closely with engineering, design, operations, and business teams to ensure our product offerings meet the needs of our customers and partners.

Responsibilities:

• Strategy and Product Roadmap Development: Define and drive the product strategy for integrating with various payment providers, ensuring alignment with the company’s overall goals and objectives.
• Stakeholder Management: Collaborate with internal stakeholders, including engineering, operations, and commercial teams, to gather requirements and ensure successful project execution.
• Vendor Management: Establish and maintain strong relationships with payment providers, managing integrations and ongoing partnerships.
• Market Analysis: Conduct market research to stay abreast of industry trends, competitive landscape, and customer needs to inform product decisions.
• Project Management: Lead cross-functional teams to deliver integration projects on time and ensuring high-quality outcomes.
• Technical Expertise: Understand technical aspects of payment integrations to effectively communicate with engineering teams and troubleshoot issues as they arise.
• Performance Monitoring: Track and analyze key performance metrics to measure the success of integrations and identify areas for improvement.
• Compliance: Ensure all integrations comply with relevant regulations and security standards.

Minimum Qualifications:

• 5 years working experience as a Product Manager, preferably in Payments or Fintech
• Be very comfortable with API documentations.
• Demonstrated sharp problem-solving skills with strong attention to details
• Ability to drive negotiations with different stakeholders to make informed trade-offs
• Data-driven - has the ability to extract insights from raw data and communicate them clearly
• Outstanding communication, presentation and leadership skills

Preferred qualifications

• Have real-life experience launching payment products from zero to one.
• Familiar with data visualization tools (eg. Tableau, SQL)
• Previous experience in technical role is a bonus - eg. software developers, data analysts, etc.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

A key member of the NUS College’s Communications team, this role will champion the digital marketing efforts of NUSC across key digital platforms, including monitoring trends and insights, to elevate our online brand presence and drive the College’s brand impact, experience and marketing campaign effectiveness.

Channel Management & Growth

• Lead and manage key digital properties such as NUSC website, employee portal and social media channels that support the College’s marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the NUSC website and employee portal, working closely with internal resources (IT), external vendors and content owners, to achieve high operational readiness in support of key campaign launches.
• Measure and report performance of all digital assets and campaigns and assess strategies against goals (ROI and KPIs).

Campaign Management & Optimisation

• Collaborate with campaign leads and content owners to design and execute digital marketing plans and campaigns in Singapore and Asia, with a focus on brand awareness and admissions lead generation/conversions (SEO/SEM, paid advertising, email marketing, social media marketing etc).
• Leverage analytics tools like Google Analytics and equivalents to monitor campaign performance and generate actionable insights for reporting/calibration.
• Manage relationships with external agencies and vendors to ensure effective execution of marketing campaigns.

Best Practices & Training

• Stay up-to-date with the latest digital marketing trends, tools and best practices in the higher education and youth segments in Singapore and the region.
• Act as the digital champion and impart user training and best practices within internal units across the College.
• Work with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

• Minimum 6 to 8 years’ experience in a digital communications and marketing role in large enterprises or agency environment with working knowledge of Singapore and Asian markets.
• Bachelor’s degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:Launch/management of corporate websites, employee portals and local/regional digital marketing strategies.
  Working knowledge and familiarity with content management systems (ie WordPress, Sharepoint or similar).
  Working knowledge of Martech and how it can be effectively developed and deployed to meet the College’s needs.
  Working knowledge of social media landscape in Singapore and Asia.
  Hands-on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.
  Ability to edit website content and articles.
  
• Previous experience in collaborating with broad groups of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects/campaigns with sometimes challenging timelines.
• Ability to guide younger staff, work independently and as part of a team.
• Fluent written and spoken English skills with working knowledge of Simplified Chinese.
• Strong communication and interpersonal skills.
• Highly effective and strong creative and business judgment.
• Curiosity of mind and passion to build a career in the education industry.

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.
• To motivate the team to work towards the Company vision.
• To inject fresh ideas of making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To develop staff appropriately by identifying areas of training needs and taking actions to support it.
• To conduct staff orientation & on-the-job training in the outlet whenever required.
• To be responsible for the overall outlet cleanliness, safety and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.
• To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).
• To attend weekly Managers Meeting.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store, SuperNature in Dempsey, as well as a chain of butcheries in major supermarkets island-wide.

SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.

Responsibilities:

• To handle customers’ enquiries and complaints
• To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishables& non-inventory items)
• To manage write-offs, stock damage and discrepancies
• To coordinate monthly and yearly stock take with the Operations Manager
• To conduct stock investigation upon request by Operations Manager or HQ
• To achieve the monthly sales target given by Operations Manager
• To maintain proper accountability for cash registers, prepare daily earnings for banking
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary
• Conduct daily or weekly meetings and briefings and send daily sales reports
• To supervise sales staff and the day-to-day operations of the store
• Assist in hiring and interview of FOH staffs
• To conduct cafe floor orientation and basic product knowledge training to new staff
• To provide training new staffs with customer services, operations and housekeeping training
• To assist the Chef in training the FOH staff on the menu
• To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
• Manage the shop in the absence of the Operations Manager
• To undertake ad-hoc duties as assigned by Operations Manager

Requirements:

• GCE ‘O’ level, Diploma or equivalent
• At least 2-3 years of experience in relevant field
• Possess excellent communications skills
• Efficient and can work well under pressure and tight deadlines
• Able to work weekends and public holidays (44 hours per week)

Job Highlights:

• Progressive Leave Scheme
• Fast-Paced, Passionate and Energetic Work Culture
• Group Medical & Hospitalization Insurance
• Flexi Wellness Plan
• Staff Card Discount Program

Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Oversee the service of the Bar and maintain overall responsibility for beverage service throughout the Hotel.
• Plan and implement systems to maximize sales and revenue.
• Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring.
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation.
• Develop and maintain professional relationships with internal and external customers.
• Ensure the bar area and behind the bar are kept clean and tidy at all times and in accordance to specified standards.
• Ensure all equipment is kept clean and tidy and in good working condition

Requirements:

• At least 3 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.
• Good interpersonal skills.
• Possess Food Hygiene Certificate

Create Opportunites.

Design Online Presence

• Overseeing the entire design process, from conceptualization to delivery, ensuring projects meet quality, time, and budget requirements.
• Facilitating communication between clients and the design team.
• Establishing project schedules and monitoring budgets.
• Motivating and managing a team of creative professionals.
• Ensuring alignment of creative and operational aspects to meet business objectives.

You will be managing application delivery / development team for a large financial institution, to manage the entire SDLC for delivery of complex KYC solution

The role will manage team size of around 10. It covers Development,Tech lead, Testers and SAs. You will also be managing vendors to ensure quality and timely delivery.

• Provide leadership and manage development of compliance application to meet goals and objectives.
• Managing entire project life cycles including testing and BAs
• Ensuring solutios are delivered on time , within budget
• Work with the Business teams (Head / MDs) to define and collaborate with other departments, to understand customer needs and develop solutions that meet those needs.
• Keep abreast of industry trends and emerging technologies, and evaluate their potential impact on the company's products and operations.
• Recommend and support best practices and processes to improve the efficiency and effectiveness of the engineering team.
• Drive technological excellence, making decisions that will impact the current and future operations of all software.
• Advocate best practices in software development

Skills and Experience Required:

· Bachelor or Master degree with substantial experience as Delivery manager either with min 6 years of experience in banking industry

· Must have prior experience in managing development / delivery of KYC or datawarehouse application

· Exceptional leadership skills, with the ability to motivate and manage a team of talented engineers.

. Must have experience working with Unix, Oracle and Java pplication

· Strategic thinker with the ability to translate complex technical concepts into actionable plans.

· Excellent communication and interpersonal skills, capable of working closely with cross-functional teams and executive leadership.

. Experience in managing full SDLC

Interested candidates please email your latest resume to [email protected]

About Company:

Our client was established in 1997. A wholly owned subsidiary of a major chemical company in Japan. They produce Super-Pure Hydrogen Peroxide and Ammonium Hydroxide for the semiconductor industry.

Job Description:

- As a head of department, manage the full spectrum of HR matters, including recruitment, training, work pass application, payroll, compensation, union matters, employee benefits, and etc.

- Work with Directors to establish and upgrade HR system and policies and propose improvements thereof. Play main role in drafting up HR policies.

- Develop, monitor, and improve overall HR strategies, systems, tactics and procedures across the organization.

- Manage and improve HR system data integrity.

- Perform the role of main contact person for union, MOM, and other third-party organizations regarding employee matters.

- Liaise and negotiate with insurer/insurance broker or agent on the purchase and renewal of general insurances and insurances for employee benefits scheme.

- Perform daily HR duties following rules and regulations in a timely and accurate manner, in an absence of subordinates.

- Draw up budgets for the manpower and monitors the budgets.

- Assist Directors’ office to develop, review, and manage performance appraisal and promotions.

- Ensure compliance with statutory reporting and filing requirements.

- Provide the management with the latest market statistics on the economy, business outlook and the labour market.

- Undertake other duties assigned by Directors.

Job Requirements:

- Degree in business, management or human resource discipline.

- At least 5 years of experience in human resources management, preferably in a managerial role.

- Thorough knowledge of employment related laws and MOM regulations.

- Proficiency in English.

- Excellent verbal and written communication skills.

Compensation:

- Working location: Tuas, Singapore

- Working hours: Monday to Friday 8am/8.30am - 5pm/5.30pm

- AWS

- Variable Bonus (up to 4 months)

- Transport allowance

- Group Medical Benefits including Dental

- Annual leaves (up to 21 days)

Sciente is broadening our client portfolio for services in intelligentisation and digital transformation, leveraging our partnerships with Snowflake, Databricks, Dataiku, Salesforce and Amazon Web Services.

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the Services businesses of Sciente in Singapore.

• Take ownership and fine-tune the strategy and account plan to boost services revenue, in line with the business potential of the targeted sector and/or accounts.
• Work towards achieving the agreed services revenue performance goals by opening up new logos.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team for specific roles/scope of work.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 5 years of total relevant new client acquisition sales experience in B2B IT services & solutions within Singapore.
• Exposure to AWS, Snowflake, Databricks or similar products/platforms/services within data & AI shall be a big plus.
• Minimum 3 years of local work experience in client acquisition or client services or large client account management is preferred.
• A graduate degree or diploma in IT, Computer Science, a related field is highly desired.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Regional Brand & Insights Manager

Samsung Asia Pte Ltd

The Regional Brand & Insights Manager will lead the development and implementation of marketing strategies for the region, driving key business goals and KPIs. You will independently manage research studies to inform marketing campaigns and monitor campaign performance, making necessary adjustments and reporting findings to senior management.

You should possess strong analytical and planning skills, along with excellent communication and relationship management abilities, in Brand Management / Integrated Marketing Communication scope of work. Proven track record in developing and executing successful marketing strategies is essential. Additionally, you should demonstrate resilience, adaptability, and a proactive approach to problem-solving in a fast-paced environment.

• Develop and implement marketing strategies for the region to achieve key business goals and KPIs
• Independently manage research & insights study to inform and sharpen marketing campaigns
• Monitor and evaluate the performance of marketing initiatives, make adjustments as needed, and report findings to senior management.
• Collaborate with cross-functional teams to align brand messaging and deliver a consistent experience across all touchpoints.
• Manage end-to-end campaign project management, including strategy development, execution, monitoring, and evaluation.
• Manage agency relationships and roster selection for advertising and marketing projects.
• Demonstrated ability to report concise project goals and outcomes to a C suite audience
• Work closely with team leaders to build brand marketing capabilities in the region

Key Success Factors:

• Strong analytical and planning skills to identify market trends & opportunities
• Strong business acumen
• Data and Consumer driven mind set, demonstrated through the use of consumer insights to inform brand marketing campaigns
• Excellent communication and relationship management skills to collaborate effectively with cross-functional teams and external stakeholders
• Proven track record to develop and execute successful marketing strategies that drive sales growth and increase market share
• Resilience and adaptability to handle challenges and make data-driven decisions in a fast-paced environment
• Active problem-solver with a proactive approach to addressing issues and finding solutions
• Able to work with ambiguity
• A sense of humor to foster positive team dynamics

Character Traits:

• Resilient, “can do” attitude
• Active Problem Solver: Proactive mindset and resourcefulness in identifying and resolving issues
• Team Player: Ability to work collaboratively intra and inter team, with a generous attitude in terms of coaching junior marketers on the team

Qualification:

• Bachelor's or equivalent degree in Marketing or related field from reputable institution
• Minimum 8 years of relevant brand marketing / integrated marketing communication experience
• Well versed in using data analytics tools e.g. Qlik, Tableau, Sprinklr, with MS Applications
• Fluent in English and at least one regional language (eg. Korean, Chinese) for cross-region business communications

Position Title: Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.