Total 11,891 Manager job vacancies in sg ensign kallang place l7 left wing

Summary of Responsibilities:

• Conduct outlet briefings and ensure that communication takes place in the team
• Ensure that Restaurant’s logbooks are up to date
• Ensure that guest needs and expectations are met by providing a professional and efficient service that is aligned to MOHG’s standards
• Handle all guests’ requests and complaints politely, promptly and professionally
• Guide the team to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure colleagues' grooming standards are being met and maintained to demonstrate a professional image for our guests
• Liaise with the Culinary team to ensure consistent food quality and presentation
• Liaise with other departments to ensure that supplies are replenished timely and Restaurant’s features are in good and clean conditions at all times
• Establish and maintain a monthly training plan according to the standards required
• Develop the team through coaching, mentoring and constant formal interactions at specific yet periodic intervals
• Prepare operations reports on a weekly and monthly basis
• Plan, organize and carry out F&B promotions to drive revenue and awareness for the restaurant and hotel
• Maximise profitability by primarily increasing turnovers (revenues and covers) and carrying out cost control as a secondary priority
• Any adhoc tasks assigned by the Director of F&B and Director of Restaurants

Job Requirements:

• Minimum 3 years of F&B experience at a managerial level
• Able to do shift work and work on weekends (5 day work week)
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

POSITION SUMMARY

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Be well versed and provide information on Marriott International's loyalty program - Marriott Bonvoy
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
• Manage emergency situations
• Count and secure cashier float at beginning and end of shift.
• Obtain manual authorizations and follow all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.

Job Responsibilities

• Plan, develop and lead internal and external communications deliverables such as internal EDMs, feature stories, video-interviews etc. to drive brand awareness and increase mindshare.
• Plan and coordinate stakeholder engagement sessions and where necessary – to develop public facing letters and manage a reasonable amount of public feedback.
• Support key stakeholders in the delivery of corporate initiatives.
• Support the planning and execution of campaigns, events and initiatives.
• Prepare and draft press materials, speeches, feature articles, letters and announcements.
• Any other duties as assigned.

Job Requirements

• Degree in any communications or public relations discipline
• At least 6 years of relevant work experience, preferably with project management experience
• Familiar with media, project, campaign and event management
• Able to facilitate Stakeholder engagement sessions to be useful and productive.
• Good documentation skills to ensure discussions are properly recorded for future reference.
• Enthusiasm in healthcare planning topics and issues so as to identify newsy story angles for publicity
• Strong linguistic capabilities, and ability to write papers for approval when required.
• Excellent verbal, written communication and presentation skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24156

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

You will support the business in GRC matters for Singapore, Hong Kong, China and Dubai while overseeing a team of 6 specialists. You will plan and execute Hawksford's compliance programs to include monitoring and testing, identifying opportunities for improvement, and communicating value added recommendations to management and staff.

Principal Accountabilities: -

• Develop and maintain strong knowledge of laws, regulations, and industry best practices in the compliance arena of Singapore, Hong Kong, China and Dubai
• Facilitate and act as a non-voting chair for the firm’s internal risk committees and policy committees
• Serve as a resource for Hawksford staff regarding compliance matters
• Oversee all communications with regulators
• Lead the response to regulatory examinations, enquiries, and other data requests
• Work with regulators as part of industry working groups to review and improve compliance standards
• Cover and participation in regional and global meetings
• Deliver compliance training to the firm’s staff
• Fulfil other needs as they arise in Hawksford’s fast-developing environment
• To carry out Performance & Development Reviews of your team, ensuring the objectives are achieved and that training requirements are identified and implemented
• Support the expansion for GRC capacity regionally, in anticipation of future acquisitions

The type of person we are looking for:

• Professional qualification in a relevant field (e.g. Compliance, Risk Management Accounting, Economics, Business Management or Law)
• In depth knowledge of AML/CFT
• Previous experience in the financial industry with respect to risk and/or compliance, and proven experience in a senior role.
• In depth understanding of corporate administration and ideally Private Client Trust /Funds business
• Good command of written and spoken English
• A highly disciplined and independent leader with the ability to motivate and engage all levels of staff in the firm
• Must possess strong line management, coaching and influencing skills
• Adaptable and decisive, able to focus on priorities at hand
• Proactive, self-motivated and willing to take responsibility for own work and decision-making
• Must be organized, detail-oriented and analytical
• Have a high level of integrity and take ownership and accountability of results

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

Join Us Today!

Immediate 12 months contract

Located at Science Park

Paying up to $5000

About the company

Our client is well known in functional ingredients with health and technical expertise in the industry. You will be provided with training and support to ensure you have the expertise and skills to undertake the role.

This office manager will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of the full spectrum of office support duties.

About the role

• Forwards samples by entering request; arranging shipment; notifying customer
• Provide administrative support the Regional Sales Director
• Assist in planning, organization and management of business schedules and manage day to day business activities in the office. (incl. incoming visitors, storage room, purchases,..)
• Arrange travel, visas and accommodation, coordinate with regional teams to manage board travel activities and, take notes or dictation at meetings or provide general assistance during presentations
• Act as a point of contact for any queries and issues, in terms of Facility Management, and resolve these in an efficient and professional manner
• Set-up, negotiate with and review office vendors and service providers
• Negotiate with suppliers on employee insurance contracts
• Follow-up and report on Beneo training plan and Occupational Health and Safety -statistics in order to provide correct and up-to-date information on employee trainings, and OHS parameters (illness, injuries, hours worked, incidents, etc.)
• Arrange and coordinate internal and external meetings – including client meetings and events – in order to ensure efficient use of time and materials
• Administer and coordinate IT related matters, ensure liaison with suppliers and client’s HQ, in order to ensure employees have working tools

Skills and experience

• “Can do” mentality
• Relevant training and qualification
• Minimum of 5 years’ experience
• Team player
• High level of initiative and work well in a team environment
• Computer skills and knowledge of relevant software.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Duties & responsibilities:

1. Overall leadership and development of provision within the department, including teaching and learning, schemes of work, extra-curricular enrichment, and support for university applications
2. Overall responsibility for the assessment, examination and homework policy across the department
3. In conjunction with colleagues, oversee, lead, manage and evaluate all teaching staff within the department, ensuring that they consistently maintain high levels of professionalism
4. Assist in the recruitment, assessment and appointment of personnel
5. Liaise with the Academic Board to guide the creation and implementation of effective, differentiated professional development opportunities
6. Actively engage with colleagues in leading department self-review on a regular basis
7. Produce an annual Department Development Plan, in line with whole-school priorities as well as those specific to the subject area, and review progress against it on a regular basis.
8. Lead by example at all levels, including the delivery of academic extension and lessons to prepare students for university application in this academic area
9. Ensure that all pupils are taught according to the agreed syllabuses and prepared accordingly for the relevant external examinations
10. Encourage excellence ‘beyond the classroom’ for colleagues and pupils
11. Coordinate links with the Junior School to ensure vertical articulation of academic provision
12. Support colleagues in the appraisal, professional welfare and training and development of members of the department, especially new teachers and teachers new to the school
13. Maintain a Department Handbook, which contains departmental policies and procedures regarding curriculum, assessment, marking, feedback, reporting and any other relevant information for teachers in the department.
14. Support colleagues in ensuring members of the department adhere to the Department Handbook with particular regard to the setting and marking of work and reporting procedures
15. To bring to the attention of the Vice Principal (Academic) any difficulties that may arise
16. To hold regular minuted meetings with colleagues to discuss department matters
17. Support colleagues in the drawing up of syllabuses/schemes/units of work; teaching materials within the department; display and the general appearance of the department
18. Ensure colleagues effectively use resources to support teaching and learning (including use of ICT)
19. Support colleagues in putting in place a programme of mutual lesson observation
20. Ensure that colleagues are setting appropriate, differentiated teaching and homework tasks, and that high quality feedback is given in line with the department marking policy
21. Liaise with parents as appropriate
22. Cooperate with other departments in trans-disciplinary activities and in promoting the horizontal articulation of the curriculum
23. Keep up to date with educational developments and changes within the subject area
24. Review examination results and other relevant data within the department, implementing remedial action when necessary to improve performance of the department and the pupils within it
25. Present strategic analysis of examination results to the Principal and Academic Board
26. Encourage and organise activities and events associated with the subject (e.g. exhibitions, clubs, societies etc.) and organise pupil participation in internal and external events and competitions

Pastoral Care:

27. Support the strong pastoral emphasis within NLCS (Singapore) as a form tutor, including teaching PSHE. Manage a lively, enthusiastic, orderly and safe learning environment fulfilling the responsibilities of that position.

28. Liaise with and support the Heads of House and VP (Pastoral) in all matters pertaining to pastoral well-being, responsibility and strategy

29. Working alongside the Heads of House to contribute to pastoral and co-curricular activities that broaden students’ experiences and enhance the general life of the school

30. Liaise with relevant colleagues and parents with regard to the monitoring, support, review and well-being of tutees

31. Follow the school’s policies and procedures with regard to pastoral provision

Safeguarding

32. Abide by the school safeguarding policy and keep abreast of any changes

Job Description

· Organises and coordinates the administration of the branch office, e.g. the management of facilities and general office management, in order to ensure daily efficiency and safety of operations.

· Overall responsibility to drive revenue booked under the Singapore entity BC Payments Singapore as well as the cost framework apportioned to the Singapore office

· Direct the business into new verticals by driving the strategy and plan for the region - ensuring the plan meets the commercial targets set. Lead the execution of plan agreed with CCO.

· Proactively self-source leads and prospects from own resources, events and relationships and work closely with the sales leaders in converting

· Participate actively in associations (events), maximising BC exposure through as many channels which will in turn drive sales + new verticals

· Lead both the commercial reporting for your region (with clearly defined KPIs) as well as product roadmap to support future plans

· Ensure all teams are working cohesively and are aligned in shared learnings, building relationships, and driving revenue – specifically across the global matrix reporting structure

· Oversee the marketing strategy for BC Payments Singapore and actively participate where required (i.e. SFF, CEO dinners, Web3 events in region, etc.)

· Oversee the management of the Singapore office, driving culture and best practices as the office scales and welcomes new colleagues

· Provide input where needed as part of the MAS MPI license application

Job Requirements

· Minimum 7 years of experience in driving commercial strategy in banking. Must be able to demonstrate a proven track record in working with new commercial verticals.

· In-depth knowledge of local regulation. Well versed in working with legal and compliance matters. Prior experience working with MAS MPI licensing application.

· Minimum 3 years of experience in creating and executing on a marketing strategy for a bank or fintech.

· Minimum 2 years of experience in office administration and management, and commercial team enablement

· Relevant educational background. BSc as minimum, in finance, business administration, banking or engineering

· Expert commercial knowledge and business acumen

· Proven track record within banking and local regulation in the industry

· Comfortable in handling complex commercial situations

· Strong project management skills, experience in managing a team and handling office related matters

· Excellent English skills and proficient knowledge of the relevant local branch language

· Excellent presentation skills

· Strong communication skills (both verbal and written)

About the role

CGSI Securities Singapore Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products.

The Head of Business Management and Platforms (CFD) will play a pivotal role in assisting to oversee the strategic direction, management, and optimization of our CFD product business operations and platforms. This individual will be responsible for driving efficiency, innovation, and growth across the department while ensuring alignment with overall company objectives. The role encompasses a wide range of responsibilities, including but not limited to the list below.

Job Responsibilities

The incumbent will be responsible to:

• Assist Product Head with strategic planning and execution of the business plans.
• Produce senior management reports required for various internal forums/committees to monitor the business growth and identity area of improvements.
• Liaise with internal stakeholders (Operations, Finance, Risk, Dealing and cross product teams) to manage day to day product matters and drive initiatives.
• Manage counterparty and broker relationships in terms of documentation, commercial and product improvements.
• Assist Sales team to maintain client relationships and regular product trainings.
• Manage CFD platforms for support, maintenance and working closely with cross-functional teams to enhance CFD customer experience.
• Manage CFD vendors and partners relationship, invoice processing and cost management.
• Build and maintain relationships with internal & external stakeholders for various collaboration initiatives.
• Mentor CFD business management team for professional and personal growth.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Proven experience (10+ years) in a role overseeing business operations, process improvement, and digital platform management.
• Strong strategic planning and execution skills with a track record of driving results in a fast-paced environment.
• Deep understanding of business processes, technology solutions, and digital platforms.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving abilities with a data-driven mindset.
• Demonstrated ability to lead and develop high-performing teams.
• Excel in Microsoft Office tools, especially Excel and Powerpoint
• Bachelor's degree in Business Administration, Management, Finance, or related field

As a Business Strategy Manager in our team

You will be equipped with data analytics and/or data science expertise, combined with your knowledge and experience in business strategy. You will play a critical role in data-driven decision-making processes, discovering user/commercial insights and developing strategies that optimize our business operations and marketing efforts.

Responsibilities

• Develop and execute a comprehensive firm-wide strategy in alignment with the company’s long-term goals.
• Formulate data-driven strategies that drive growth across various funnels, including user acquisition, activation and reactivation. Identify key user behaviors, and evaluate financial impacts of our business activities.
• Analyze complex business problems to identify key gaps, develop data-driven solutions, and present findings to company-wide key stakeholders.
• Perform in-depth financial analysis and create accurate financial projections to support strategic decision-making process and resource allocation.
• Monitor industry trends, market dynamics and competitive landscape to proactively identify emerging opportunities, such as new business, partnership and investment opportunities, and their potential impact/risk.
• Conduct comprehensive research on industry benchmarks, competitor analysis, and market dynamics to provide insights for development of our long-term business strategies.
• Operate in an agile and adaptable work environment, and embrace the ability to pivot swiftly and navigate through ambiguity to drive business results.
• Communicate complex data analysis results to technical and non-technical stakeholders through clear data visualization, reports and presentations. Utilize the data analysis and insights derived into action items and collaborate with cross-functional teams to ensure successful implementation.
• Collaborate with various teams, including Operations, Marketing, and Product to align strategic objectives and ensure cohesive executions to attain tangible results. Also to provide guidance for other team members throughout the data collection and analytics process, and contribute to data-driven decision-making company culture.
• Lead continuous improvement efforts by developing and implementing performance metrics, tracking progress and facilitating necessary adjustments to optimize financial decisions and operational endeavors.

Qualifications

• Bachelor’s degree or above in Business, Finance Data Science, Statistics or a related field.
• Proven experience in a business strategy, investment banking and/or management consulting role, with experience and expertise in data analytics and/or science for at least 3 years.
• Excellent problem-solving skills and experience with working with large and complex datasets.
• Proficiency in Microsoft Excel, Powerpoint, etc.
• Experience in an early stage startup.
• Strong verbal and written communication skills, with the ability to analyze and convey complex concepts to various stakeholders.
• Have strong project management skills.

Nice to have

• Knowledge of and/or experience in blockchain technology and cryptocurrency.
• Previous experience at a top-tier consulting firm.

The Opportunity:

We are seeking a Head of Compliance to partner with first line management to promote an ethics-based culture, delivering practical solutions, guidance and training and to identify and manage Compliance Risks implementing policies, processes, controls and assurance related to the Compliance Risk Universe and local requirements.

As a member of the Singapore Executive Committee, you will work closely with various departments to ensure compliance with relevant laws, regulations, and industry best practices. Your role will be instrumental in fostering a compliance culture across the organisation.

Key Responsibilities:

· Ensure the Compliance function’s strategy is aligned with business strategy, legal requirements and trends

· Develop and maintain an effective compliance framework, policies, and procedures

· Monitor regulatory changes and assess their impact on the business

· Conduct regular compliance risk assessments and assurance activities to identify areas of non-compliance and implement corrective actions as necessary, ensuring consistency and alignment with Group policies and procedures.

· Provide advisory, guidance and training to employees on compliance matters

· Collaborate with internal stakeholders to ensure compliance in business processes

· Stay up-to-date with industry best practices and emerging trends in compliance

· Represent the company in meetings and discussions with regulators, industry associations, and other external parties as required.

· Lead and mentor a team of compliance professionals, fostering a culture of accountability, professionalism, and continuous improvement across multiple locations

· Support in providing regulatory advice for regional projects, regional led assurance activities and reporting

Your Skills and Experience:

· Bachelor's degree in a relevant field; additional certifications in compliance are a plus

· 8 to 10 years of proven experience in a compliance leadership role, preferably within insurance or banking industry

· Strong knowledge of relevant laws, regulations, and industry standard

· Excellent analytical and problem-solving skills

· Exceptional communication and interpersonal skills

· Ability to build strong relationships with internal stakeholders

Detail-oriented with a high level of integrity and ethical standards

Job Summary

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital. This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Job Responsibilities

Enterprise RIsk Management

• Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with the Group Enterprise Risk Management Framework.
• Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
• Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
• Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
• Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
• Provide secretariat support for Risk Management Committee meetings.
• Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

• Develop and implement an environmental sustainability strategy.
• Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
• Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
• Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
• Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
• Provide secretariat support to Go Green Group meetings.

Job Requirements

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24157

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Summary

• This position reports to the Regional Marketing Manager and plays a pivotal role in advancing the digital presence and marketing efforts of the organisation. This role will manage a small team of digital marketing members, and is required to have strong technical proficiency, project and people management skills.

Job Responsibilities

Web Management:

• Oversee and manage web-related activities with experience in content management tool, Interwoven or Hybris
• Manage website revamp projects, ensuring a seamless transition and improved user experience.
• Ensure the seamless functioning, optimisation, and user experience enhancement of digital platforms.

Digital Campaign Management:

• Execute and optimise digital marketing campaigns utilising the marketing automation systems such as Microsoft Dynamics 365, Pardot or Hubspot.
• Develop strategies for effective online engagement and lead generation.
• Manage dashboard development and analytics to monitor and report on campaign results

E-commerce Management:

• Drive and optimise the organisation's e-commerce initiatives and collaborate with cross-functional teams to enhance the online purchasing journey.

Technical Proficiency:

• Demonstrate strong technical skills, including proficiency in HTML and coding languages.
  Lead in adoption of new digital marketing technologies.

Agency Management:

• Collaborate with external agencies, providing clear directives and ensuring the delivery of high-quality work.
• Manage relationships with agencies to meet project deadlines and campaign objectives.

Stakeholder Management:

• Effectively communicate with and manage stakeholders at various levels.
• Ensure alignment of digital marketing strategies with broader brand and communication goals.
  

Job Requirements

• Bachelor’s degree in Marketing, Communications, IT, or a related field.
• Proven experience in web management.
• Strong proficiency in digital marketing campaign management.
• Excellent project management skills to ensure deadlines are met.
• Technical acumen with a solid understanding of HTML and coding languages.
• Experience in managing digital marketing team, external agencies and collaborating with cross-functional teams.
• Excellent communication and interpersonal skills.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24047

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Responsibilities

• Enable team’s efforts in initiating, developing, implementing and coordinating experiments, in close collaboration with partners and stakeholders in the healthcare eco-system, and using lean and agile methodologies with design thinking.
• Identify opportunities to implement or facilitate strategies with Clinical Directors to ensure the objectives/programmes meet the clusters’ target.
• Manage the projects procurement and approval process to ensure all approval papers are in order and are submitted on time.
• Enable team’s efforts in managing project budgets and resources meticulously, including but not limited to identifying risks and assessing budget impact.
• Facilitate project meetings, see through follow-ups and deliver project presentations
• Acquire domain knowledge and build technical expertise for the development and implementation of healthcare infrastructure projects
• Multi-departmental collaborations to compile and streamline process; develop technical references etc.
• Undertake any other duties as assigned

Key Requirements

• Degree in Bachelor Degree. i.e. Architecture / Civil Engineering /Building Construction/Project Management or equivalent from a recognised university
• Minimum 5 years of working experience, preferably in a healthcare related environment
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders
• Excellent planning, analytical and quantitative skills
• Adaptable, able to multi-task and work well independently and in a team
• Confident and able to work under pressure

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23947

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for Lab/Department Managers to join their dynamic teams during an exciting time in their development.

about the job

• Responsible for directing and monitoring the daily activities of the lab operations
• Consistently maintain the safety and quality standards in the laboratory and manage initiatives
• Provides direction within the lab to ensure that production goals and customer expectations are consistently met
• Provide technical and engineering leadership within the lab
• Support the development of new technologies
• Proactively advise coworkers and customers requiring critical analysis of data
• Provides input and support on business development opportunities with new or existing customers
• Occasionally make presentations on conventional and/or routine testing to a wide range of stakeholders
• Assist in the development of new testing methods and procedures to enhance laboratory capabilities and service offerings.
• Review testing services and promote additional capacity and process improvement
• Foster a culture of safety, quality, and continuous improvement within the department.

job requirement

• Degree in Civil Engineering or Materials Science
• Minimum 5 years of relevant experience
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities
• Must be very familiar with ISO17025 (candidates with Signatories of ISO17025 highly desirable)
• Candidates with experience with testing cementation/painting/tiling/coating will be highly desirable for the construction chemical department
• Candidates with experience as a lead auditor will be considered for the Certification department
• Understanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc. preferred

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.

What's the role?

We're looking for a Relationship Manager to join our Singapore Global and Regional Sell-Side Core Sales team. You will be tasked with growing and defending revenue across our Terminal, Enterprise product and Enterprise data businesses. To do so will require gaining a deep understanding of the client’s technology and data landscape and demonstrating an acute awareness of industry and regulatory challenges to provide compelling solutions. You will build strong senior relationships to facilitate the engagement and deepen our client partnership.

We’ll trust you to:

• Build an in-depth understanding around our client’s workflow with end-users to ensure product satisfaction and retention
• Use your strong product knowledge, technical skills, and market knowledge to generate revenue from our Terminal business and broader technology and data suite
• Demonstrate sales creativity in combining our offerings or looking to create new unique offerings which present strong return on investment for the firm
• Develop in-depth knowledge of what our customers do at all levels of their business - this will include terminal users, and other stakeholders who use our solutions
• Articulate the features and benefits of Bloomberg enterprise level products in detail, so that you can act as a consultative partner for our customers
• Show outstanding knowledge of our core Terminal products and how workflows apply to major sell-side institutions, at global and regional levels
• Credibly position our analytics, data, and solutions in the context of the developing financial markets and changing technology landscape
• Contribute innovative ideas that anticipate and address client needs
• Collaborate internally to implement value-added solutions
• Participate actively in new projects that drive departmental and firm-wide initiatives and goals
• Seek out additional ways to demonstrate leadership and make an impact, such as mentoring, involvement in training, running campaigns, and active involvement in product improvements

You'll need to have:

• Minimum 5 years client facing experience in a Financial Services or a Financial Technology company
• Experience selling financial technology solutions to major sell-side financial institutions (such as Bloomberg Terminal, FactSet, CapIQ, Eikon or other desktop, research and/or trading systems)
• Experience with front-office financial markets technology products in any of the following asset classes: Fixed Income, Equities, FX, Futures and other Derivatives (solutions such as Bloomberg Terminal/TOMS, ION, FIS, Murex, Flextrade etc.)
• Knowledge of the global banking landscape, including awareness of key players' activities and industry developments
• Consultative sales skills, including competitive market research, lead generation, prospecting, business development and closing sales
• Consistent record in handling multiple complex sales engagements concurrently
• Experience in building and maintaining senior client relationships both externally and internally
• Excellent presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Hands on experience using the Bloomberg product suite
• Additional Asian language (Japanese, Mandarin or any ASEAN language) as you will be expected to support some of our regional APAC headquartered clients

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

AML KYC Manager (KYC) – 12 Months Contract

Department:Private Wealth Compliance

AML/CFT/Sanctions ADVISORY

• Advises FO on onboarding requirements
• Advises on and prepares risk framework
• Performs gap analysis for new regulatory requirements
• Review and update of AML/CFT/Sanctions related policies and procedures

ACCOUNT OPENING

• Reviews and checks client on-boarding and account opening documentation
• Performs detailed due diligence and compliance assessments on client on-boarding and account opening documentation
• Checks adherence to client with the on-boarding checklist (e.g. KYC, Hansha checks, World-Check or equivalent, Google searches, PEP status, VC etc.)
• Performs Customer Due Diligence and Enhanced Due Diligence

DAILY NAME SCREENING

• Reviews, clears with adequate justifications alerts in name screening tool (ad hoc and batch name screening, etc) and escalates relevant adverse hits

TRANSACTION MONITORING

• Review inflow/outflows of cash and assets
• Investigates unusual transactions
• Prepares STRs

PERIODIC REVIEWS

• Organises, tracks and performs the periodic KYC reviews including trigger event reviews
• Prepares documentation for re-approval by Senior Management

ADMIN/SYSTEMS

• Handles the filing and archiving of client documents
• Monitors the client status as accredited investors
• Liaises with external vendors for AML related matters.
• Performs reviews of parameters and functionalities of AML systems (threshold setting)
• Prepares KYC, AML training materials and delivers KYC, AML training.
• Prepares documents (client files, memos, etc) for submission to senior management.

Requirements

• Minimum 5 years of experience working within a similar function and industry.
• Good command in English writing skills as well as analytical skills
• Strong Customer Services mindset
• Good team player
• Positive and energetic
• With relevant customer services, account opening and CDD/KYC/AML Advisory/Periodic Review/Transaction Monitoring experience in Private Banking
• Able to advise on complex corporate structures.
• Mandarin, Bahasa or Japanese language knowledge would be a plus.
• Immediate/short term availability would be a plus.

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1435178, Nadiah Marican

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

RESPONSIBILITIES

Job Objectives

Change your day job. Develop insights via meaningful and impact-driven research to inspire action towards a City of Good.

You will be involved in NVPC's initiatives to understand and develop insights on the state of giving in Singapore. You will be expected to work with data and information gathered from various sources, such as literature, fieldwork, NVPC's national giving surveys and online giving platform, to uncover insights on the giving landscape and trends in Singapore.

You will be part of a multi-disciplinary team that conducts timely and relevant research for application, influencing policy and programmes, both internally and via external partners, such as government agencies, non-profits, companies and funders.

We seek motivated candidates with a heart for the sector and the passion to make NVPC a evidence-driven organisation that makes a difference at the national level.

Core Responsibilities

• To lead and conduct mixed methods research projects, such as national landscape studies; studies on the behaviours, attitudes and impacts of giving among individuals and institutions; trends and developments in non-profit sector in Singapore and beyond; etc.
• Provide actionable insights to internal and external stakeholders with recommendations to inform and strengthen strategies and practices. For example, on how to enable Everyone to give Time, Talent, Treasure, Testimony and Ties Everyday and Everywhere (3Es & 5Ts), or to empower those who are already giving to deepen and broaden their giving.
• For each project, responsibilities include research design, planning and project management, including conceptualisation and scoping of research themes and questions, lead and/or conduct literature review, planning logistics and resources for data collection and fieldwork, data processing and analysis, sense making and developing reports and presentations to inform and strengthen strategies and practices.
• Manage collaborative research and data analytics work with partners such as government agencies, institutes of higher learning.
• Manage and liaise with external vendors/research companies where necessary.

Key Deliverable

• Derive key insights on behavioural trends, predictors and impacts of giving in Singapore and recommendations on how to encourage better utilisation of resources and how to build a giving culture.
• Communicate and discuss insights and recommendations with key stakeholders, including internal stakeholders in NVPC and external stakeholders such as government agencies, companies, non-profits and funders, for application and advocacy.

• Ideally post-graduate degree with dissertation/ thesis
• At least 4 years of relevant professional experience
• Prior experience in procurement and vendor management is preferred
• Prior experience with application of research for strategy and policies
• Some knowledge of the non-profit space through personal commitment as a volunteer/ donor
• Knowledge in advanced statistics such as factor analysis & structural equation modelling.
• Experience with data analytics and visualisation tools.
• Stakeholder analysis and corporate planning; and/ or theory of change and logic models

Country Manager

Working days: Monday to Friday
Working hours: 8:30am - 6:30pm
Working Location: Ang Mo Kio
Salary: $6000 - $11000

Job Description:

The Country Manager sets overall direction for the operations, formulates strategic goals and drives organisational growth while aligning with the Company’s strategies. He/ she identifies new business opportunities, champions the organisation's service excellence aspirations and fosters strategic relationships with stakeholders. He/ she is also responsible for driving the organisation’s financial, innovation and productivity strategies based on the Company’s overall direction.

Responsibilities:

Strategic

• Deliver on country commercial and profitability targets
• Lead in budgeting and forecasting activities
• Manage business to maximize profitability. Complete ownership of costs and other overheads in line with P&L plans.
• Develop and implement strategy to accelerate company business in Singapore
• Hire, coach, and develop personnel across a range of job areas in order to meet sales and business-growth targets.
• Spear head the brand’s retail expansion in Singapore
• Identify and evaluate leasing opportunities
• Lead in real estate and building infrastructure expansion plans for boutiques and/or offices

Brand Management

• Present and share brand performance on a regular basis with the Management
• Lead the marketing team to develop, manage and execute brand targets, strategy and marketing plans
• Work closely with management to develop standard and seasonal product assortment

Operations

• Formulate and implement operating procedures and standards to ensure that company short and long term goals are met
• Work closely with the operations manager to forecast stock requirements, plan purchases, and manage inventory
• Manage the daily country operations & identify key opportunities to accelerate growth & profitability in the market(s)
• Lead the operations team to fulfil the country’s operational requirement efficiently
• Lead and implement formulation of technology strategies and roadmaps to boost business productivity

Retail Management

• Work closely with the boutiques to achieve sales targets
• Determine manpower requirements, work closely with Boutique Supervisors and HR team to recruit and develop high performing teams with the right staff at the right shops
• Optimise service performance of our retail teams through service excellence
• Monitor and optimise operational performance of boutiques inclusive of inventory flows and accuracy, team operational productivity, stock organization and training
• Support the training needs of the retail team

Requirements:

• Minimum Diploma/Degree in Business Management preferably major in Marketing, Operations Management, Supply-chain Management or Retail Management
• Minimum of 5 years' experience in the retail industry occupying a management position, preferably also experienced in managing warehouse operations

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect

Responsibilities:

1. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

2. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhance processes based on both quantitative and qualitative feedback.

3. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

4. Proactively identify and mitigate potential biases and vulnerabilities in the data production process. This includes, but is not limited to, addressing human and system biases through the implementation of technical, product, and operational solutions.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT), Reinforcement Learning from Human Feedback (RLHF), and others. Or solid experience in moderation, labeling, search quality, or data synthesis.

2. Minimum of four years experience as a product manager or product strategist, including process design experience.

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. Candidates with global education or work experience are preferred.

2. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

3. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as an Audit Manager, Global Internal Audit.

Principal Responsibilities

• Lead sections of audits of Markets and Securities Services (MSS) businesses (such as Institutional and Corporate Sales, Markets Treasury, Custody, Fund Services, Foreign Exchange Trading, Fixed Income Trading, Equities Trading) and Global Banking businesses (such as Coverage and Relationships Management, Debt and equity capital markets and credit and lending activities), and contribute to the execution of most stages in the audit lifecycle: team preparation, logistics, planning, fieldwork, testing, documentation, issue writing, report delivery, post-report issue validation, and ongoing stakeholder engagement
• Complete audits in main bank offices and off-shore shared service centres
• Contribute to a programme of continuous monitoring for some businesses or countries through regular meetings with stakeholders, participation in business governance forums, ongoing analysis of business risk profiles, and delivery of continuous monitoring reports
• Assist in people development, through peer-coaching, and contribution to training sessions
• Contribute to the wider development of Global Internal Audit, through collaborating with other audit teams, considering how audit can use data analytics, agile techniques and other innovations; and
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments

Qualifications

• Knowledgeable about general banking risks, processes and controls, with a specific focus on Markets and Securities Services products, GB and capital markets products, businesses and risks
• Familiar with key processes and controls over activity ‘off-shoring’ and shared service centres
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with several years of experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry, markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole achieve its objectives

The base location for this role is Singapore, with some travel regionally and occasionally globally.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Senior Maintenance Manager

Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.

Work location: Jurong Island (Transport provided at Jurong East)

Salary: $8,000 to $9,500

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

Requirements:

• Degree in related discipline.
• Experiences in the chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment will be an advantage.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates.

A Customer Success Manager’s responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself.

Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.

Responsibilities

• Establish clear client retention goals
• Process milestones for the clients and employees to work toward
• Assist customers with setting up and navigating programs or software
• Promote the value of the product
• Upsell services and products with the brand image
• Promote value through customer experience
• Assist in creating training courses and educational materials
• Review customer complaints and concerns and seek to improve the customer experience
• Sustain business growth and profitability by maximizing value
• Analyze customer data to improve customer experience.
• The CSM will be dealing primarily (if not only) with enterprise clients. Experience working with big multi-B revenue clients would therefore be preferred.
• Identify and grow opportunities by active collaboration between the Sales Teams / Account Executives to ensure expansion.

Requirements and skills

• Proven work experience as a Customer Success Manager or similar role
• Experience working with brand image and promoting value through customer experience
• Exceptional ability to communicate and foster positive business relationships
• Technical skills required, as they relate to the use of the product or service
• Accountability and personal organization are essential
• A communications or marketing degree is preferred
• Passion for technology and for being a part of a fast-growing high-tech company.
• Driven, self-motivated, enthusiastic and with a “can-do” attitude.
• Excellent communication skills and fluency in English.
• Previous experience working on search and data intensive projects would be an advantage.
• Previous account management experience preferred.
• Experience in establishing relationships at end-user and senior decision-maker level within enterprise organizations.
• To be highly self-managed, reliant, responsive and able to prioritize.
• Customer centric approach is required.

Our Technical Tools (For information)

· Core software – Python, JavaScript, etc.

· Data storage – ElasticSearch, Redis, etc.

· Web components – Nginx, Flask.

· Frontend components – React, Backbone.js, Underscore.js.

· Cloud: AWS, Azure, Hetzner

· Other: Atlassian (JIRA, Confluence), Github, MS Office, …

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eJAdqhWp

• Concrete project timeline
• Exposure to various Business domain

about the company

Our Client is a market leader within their industry. With rapid expansion plan, they are now looking for a Microsoft IT Application Project Manager ( MS Dynamics 365 ERP & CRM ) to be a part of their team to lead multiple Application projects.

about the job

Your responsibility involves:

• Leading Application project implementation which includes milestone planning, risk management and external vendor management
• Participate in the architecture solution and drive the delivery of the solution
• Gathering requirements from key business stakeholders and translating into functional specification
• Managing the application team on a project basis, assigning work and reviewing codes
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Identifying and proposing improvement solutions to enhance business productivity

skills and experience required
As a successful applicant, you will have at least 5 years of experience Microsoft Dynamics / 365 ERP experience. At least 3 years of experience in Project Management. You would have led at least 1 end to end Application implementation with exposure to milestone planning and risk management.

Proven track record in working with end user environment will be of added advantage.

whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eJAdqhWp (EA: 94C3609/ R1219669)

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, RHC, overseas Business Units and reinsurers.

- Ensure clients' satisfaction in terms of customer service

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- Achieve premium growth and profit underwriting

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management