Total 68,809 Manager job vacancies in singapore

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are looking for Customer Service Team Leaders responsible for overseeing the efficient operation of our customer service team. You will ensure exceptional customer service delivery while contributing to the achievement of center targets and strategic objectives. This role demands a blend of customer-focused leadership and operational management to maintain high service standards and drive continuous improvement initiatives.

Job Responsibilities

• Deliver exceptional customer service and support, addressing inquiries, issues, and escalations promptly and effectively.
• Lead and motivate a team of customer service officers, ensuring adherence to service standards and achievement of enrolment targets.
• Execute strategic plans aligned with organizational objectives to achieve performance targets and elevate customer satisfaction.
• Resolve customer inquiries, issues, and escalations promptly and effectively, utilizing available tools and resources.
• Monitor center performance metrics, analyze trends, and identify areas for improvement to optimize service delivery.
• Collaborate with cross-functional teams to implement process improvements and enhance operational efficiency.
• Provide coaching, training, and feedback to team members to enhance their skills and performance.
• Maintain open communication channels with stakeholders, including management and customers, to address concerns and share insights.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Duties associated with your role as a Team Leader.

Work Hours

As a Customer Service Team Leader, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and, Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

HIRING FOR: OUTLET MANAGER

Gusto X PTE LTD

As the Outlet Manager of the Gusto X PTE LTD(Market Blue), you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Oversee all the operations of the Outlet assigned to you
• Constantly work on achieving set budget of expenses by the Company
• Continuous checking on hygiene and safety measure for the kitchens and the site overall
• To constantly achieve sales target by upselling of beverages/food items and maintaining customer satisfaction
• Deep knowledge of company policies and standard operating procedures
• Train all other outlet staff to ensure that Food Safety and Hygiene standards are met at all times.
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with all customer complaints and feedback with professionalism and through proper service recovery
• Check and sign for all deliveries or assign a deputy to do so when unable to carry out the duty
• Ensure that outlet is stocked with adequate levels of inventory
• Monthly physical stock take of the Outlet should be done in a timely and accurate manner
• Wastages, Staff meal food consumption should be managed properly
• Assist Headquarters in analysis of sales, reports, and labour
• Handle emergency and difficult situations
• Ensure good proficiency of POS front and backend
• Ensure that the Assistant Managers, Kitchen Crew, Service Crew are able to handle their duties properly and are well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper setup of the Outlet and connected areas.
• Assist Headquarters in implementing and developing new campaigns or training programs.
• Perform additional responsibilities, although not detailed, as requested by HeadquarterS
• Perform miscellaneous job-related duties as assigned

Requirement:

• Minimum 5 years of relevant working experience in F&B or Hospitality industry

Benefits:

• Quarterly performance bonus and profit-sharing bonus available.
• Good career advancement opportunities.

Interested candidate may send me your resume via WhatsApp, HR (Serena) at +65 8539 8837.

Only shortlisted candidates will be contacted.

Thank you.

Key Responsibilities

• Responsible for creating and upholding a culture of service and operational excellence, through effective systems, training and a great work environment in a Japanese fine dining restaurant
• Manage day-to-day operations in the restaurant as appointed
• Create and improve standard operating procedures for service and product preparation offered is uphold
• Generate monthly reports covering HR, inventory, sales, staff and customer feedback
• Improve and maintain a training program for all new staff / ongoing mentorship and training for existing staff
• Ensure Workplace safety and hygiene standards are adhered to regulatory guideline
• Full understanding, and ensuring procedural compliance with the company’s policies

Operational Administrative Duties

• Supports the Food & Beverage inventory / stock management and assists in resolving issues.
• Monitors stock ordering by venue management and helps maintain par levels.
• Monitors and oversees the weekly roster for management and oversees the planning of staff rostering to promote productivity, minimize labour cost while maintaining best staffing balance.
• Lead and conduct daily pre-shift roll call with team members to update on daily specials, guests preferences / feedback, internal memos, company / marketing update, station plan, sales and any other operational update.
• Helps to promote a friendly PR culture at the venues, communicates regularly with customers to obtain feedback and monitors trends.
• Assists DOR to investigate and resolve customer complaints.
• Assists in coordinating venue, POS programming and issues.
• Work together with DOR and venue management. Identifies and resolves operational issues and strives to develop alternative/improved job methods and improved workflow.
• Takes all necessary/prompt action to understand and resolve discrepancies in stock/other cash security issues.
• Provides feedback and ideas to help further develop and establish marketing and promotional activities for the venues and review/research customer satisfaction.
• Ensures all onsite marketing is implemented on time and in the correct manner.
• Works with the Kitchen Chefs to ensure best food quality and Grade A hygiene standards.

Key Requirements

• More than 6 years experience in the F& B industry, preferably with some fine dining experience
• Excellent knowledge of food & beverage offered in the
• restaurant
• Good knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders and customers’ names
• Excellent communication and PR skills
• Good wine knowledge
• Sound problem solving and grievance handling know-­how
• Exemplary leadership qualities

Job Description:

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

About the Company

Our Client is a global leader in transportation and supply chain management.

Responsibilities

We’re looking for an experienced Manager, Human Resources, to be part of a team managing the full spectrum of human resource services.

• Work with department heads to determine staffing needs, design job descriptions, support recruitment efforts, and manage onboarding processes;
• Assist in compensation packages, including salary reviews, bonuses, and other employee incentives;
• Oversee HR policies, manage employee data, and ensure compliance with both internal standards and legal requirements;
• Handle employment-related inquiries, manage mobility services, and oversee the exit process for employees;
• Coordinate onsite training sessions and manage employee engagement and development programs;
• Oversee external HR service providers and ensure the accuracy and efficiency of their services.

Requirements

• Tertiary education in human resources would be an advantage;
• At least 5 years of experience in human resources;
• Strong proficiency in HR technologies and Microsoft Office, particularly Excel;
• Excellent communication skills and a high regard for integrity and confidentiality;
• A proactive and team-oriented approach to tasks.

Employment Details

• Attractive salary compensation and benefits;
• Hybrid work arrangement;
• Good career advancement opportunities.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

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Job Objectives

The GTO Technical Delivery Manager is responsible to deliver IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financial and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Key Responsibilities

Stakeholder and Communications Management

· Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

· Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

· Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

· Deliver appropriate and effective executive level communication

· Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Full project life cycle ownership to ensure successful project delivery

· Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

· Prepare detailed project plan for all phases of the project

· Ensure assignment of adequate resources to achieve project objectives in planned timeframes

· Manage the day-to-day project activities and resources and chairs the project management team meetings

· Understand interdependencies between technology, operations and business needs

· Manage project scope and changes

· Act as an internal quality control check for the project

· Manage ongoing quality control and participate in quality issue resolution

· Delegate tasks and responsibilities to appropriate personnel

· Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

· Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

· Manage project and change request issues and risks to mitigate impact to baseline

Qualifications and Skills Required

· Bachelor’s Degree in appropriate field of study or equivalent work experience

· Proven working experience in IT project management in a banking environment and in treasury products related.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Murex knowledge is a plus

· Excellent client-facing and internal communication skills

· Excellent written and verbal communication skills

· Solid organizational skills including attention to detail and multitasking skills

· Ability to multi-task and perform well under pressure

Responsibilities

• Overseeing and directing construction project to completion stage
• Monitor compliance with building and safety regulations
• Coordinate and direct workers and subcontractors
• Select tools, materials, equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress and prepare internal and external reports
• Ensure quality construction standards and the use of proper construction techniques
• Develop, coordinate and review on project design and construction risks;
• Work with Construction Manager and Design Manager to prepare a comprehensive risk register;
• Responsible to implement hazard identification and risk management methodology in carrying out the works safely;
• Support in planning the major detail construction methods, sequences and identifying/assessing the risk and hazard;
• Reviewing the performance of the construction works, including any hazard or risk that may arise.

Requirements

• Tertiary qualification in Civil and Structural Engineering
• Minimum 5 years of relevant working experience in a similar capacity in the Construction industry
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Well-experienced in LTA/PUB projects
• Strong leadership and supervisory skills
• A team player with good communication skills
• Meticulous and attentive to detailsMust be trained in hazard identification and risk management methodology

This position reports to the Director. The operations manager coordinates all aspects of project planning, execution, and completion. They manage resources, timelines, and budgets to achieve project goals efficiently. Additionally, they facilitate communication between team members, stakeholders, and clients for successful project delivery. Shinji Pte Ltd fosters a culture of high performance, emphasizing employee empowerment, quality, continuous improvement, and the continual recruitment and development of a superior workforce.

Job description

Individual to be involved in: 1. Develop and manage project plans, including timelines, budgets, and resource allocation. 2. Coordinate and oversee project activities, ensuring tasks are completed on time and within budget. 3. Communicate effectively with team members, stakeholders, and senior management to provide updates and address issues. 4. Monitor project progress, identify risks and obstacles, and implement strategies to mitigate them. 5. Lead and motivate project teams, fostering collaboration and ensuring everyone understands their roles and responsibilities. 6. Evaluate project outcomes, learn from successes and challenges, and implement improvements for future projects.

Job requirement

1. Proficiency in project management software for developing and managing project plans efficiently. 2. Knowledge of budgeting tools and financial management principles to oversee project budgets effectively. 3. Excellent communication skills, both written and verbal, for clear and concise communication with team members and stakeholders. 4. Strong analytical and problemsolving skills to identify project risks, analyze data, and develop mitigation strategies. 5. Leadership abilities to motivate and inspire project teams, foster collaboration, and resolve conflicts. 6. Continuous learning and adaptation to stay updated on industry best practices and emerging project management trends.

Company Description

Our client is one of the renowned retail brand with a global presence, they are now recruiting a Finance manager (1 year contract) to be part of their regional team here in Singapore due to system and process improvements project.

Role Description

As a Finance Manager, you are responsible for month end/year end financial closing and reporting for assigned markets within SEA region. You will be working closely with country and global finance stakeholders to drive process improvements as well as act as a SAP superuser to ensure system optimisation. On top of that, you will also tasked to guide and train the finance team.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• At least 8-10 years of experience in Accounting, ideally with exposure in retail/FMCG/F&B
• Experienced in SAP S4 HANA
• Ability to work in fast pace environment and deal with ambiguities
• Excellent communication and interpersonal skills

Please note that only short-listed candidates will be contacted.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1766086

Job Responsibilities

• Plan, execute and manage assignments for timely completion
• Take charge of staff planning and management
• Review and ensure completeness and quality of staff work and compliance of all statutory and/or regulatory requirements of the assignments
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with a minimum of 6 years of proven and relevant insolvency experience in PAC firms will be considered for the Manager position
• Strong business acumen and logical thinking / analytical skills

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Technical Delivery Manager

Job Requisition Number: JR34856

Job Level: More than 10 Years of relevant experience (L4)

Location: Singapore

Job Objectives:

The GTO Technical Delivery Manager is responsible for delivering IT project(s) and change requests that span across multiple business units. Manage resources, schedules, financials and adhere to stage gate quality and SDM control guidelines throughout the full systems development life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. The GTO Technical Delivery Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified boundaries of time and cost and to achieve the potential benefits.

Job Responsibilities

Stakeholder and Communications Management

§ Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

§ Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

§ Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

§ Deliver appropriate and effective executive level communication

§ Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

§ Manage a portfolio of complex initiatives that span one or multiple lines of business

§ Full project life cycle ownership to ensure successful project delivery

§ Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

§ Prepare detailed project plan for all phases of the project

§ Ensure assignment of adequate resources to achieve project objectives in planned timeframes

§ Manage the day-to-day project activities and resources and chairs the project management team meetings

§ Understand interdependencies between technology, operations and business needs

§ Manage project scope and changes

§ Act as an internal quality control check for the project

§ Manage ongoing quality control and participate in quality issue resolution

§ Delegate tasks and responsibilities to appropriate personnel

§ Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

§ Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

§ Manage project and change request issues and risks to mitigate impact to baseline

Qualification and Skills required

§ Bachelor’s Degree in appropriate field of study or equivalent work experience

§ Proven working experience in IT project management in a banking environment and in treasury products related.

§ Project Management Professional (PMP) / PRINCE II certification is a plus

§ Murex knowledge is a plus

§ Excellent client-facing and internal communication skills

§ Excellent written and verbal communication skills

§ Solid organizational skills including attention to detail and multitasking skills

§ Ability to multi-task and perform well under pressure.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Singapore Institute of Directors (SID) is Singapore’s national association for company directors. Formed in 1998, its mission is to uplift the directorship profession and champion good governance. Its membership comprises board directors, company leaders, and professionals with an interest in corporate governance. A Governing Council guides the direction and work of the organisation, and SID Committees comprise industry professionals, academics and corporate governance experts.

The Accreditation & Professional Development team, which you will be a part of, oversees the development of accreditation frameworks and tools, as well as SID’s professional development curriculum. The team supports the strengthening of SID's positioning in the market as a thought leader for all things directorship and/or governance, and a standard bearer for good governance. As part of the work, you will report to Vice President, Accreditation & Professional Development. Your role will also include working with SID’s Accreditation & Professional Development Committees, the SID Executive Team, eco-system partners, and any other relevant committees or working groups as assigned by the CEO.

Scope of Work

You will support the Vice President, Accreditation & Professional Development primarily in the following areas:

1. Competency Framework and Standards Development

• Maintain existing frameworks and standards related to SID Accreditation which include the following:

1. SID Director Competency Model.
2. SID Accreditation Framework.
3. SID Disciplinary Framework.
4. Self-evaluation tool for Board Directors.
5. Practice and Speciality Directorship Badges.

2. Assessment Platform and Question Bank Management

• Lead in assessment technology matters, e.g., remote proctoring systems, digital badging, item banking, preparatory courses etc, to support SID members in their accreditation journey.
• Work with Subject Matter Experts to deepen and expand Accreditation Question Bank based on SID Board Director Competency Model. Apply sound item development principles in alignment with educational measurement best practices.
• Develop a pool of item developers and faculty for the purpose of sustainable question bank maintenance and content development.
• Develop the data analytic capability of the accreditation team for the purpose of optimising accreditation and competency related data.

3. Accreditation & Credentialing Operations

• Be the operational lead for all accreditation related activities including point-of-contact queries, service interventions, project management and quality assurance. Accreditation related activities include examinations, professional registry, issuance of digital credentials / post nominals.
• Synergise the accreditation framework and work with Head, Professional Development to curate the required professional development support for candidates pre and post accreditation.

Requirements

• Degree in Psychology / Education / Learning & Development or equivalent.
• 3 to 5 years of working experience, with at least 1 year experience in developing assessments, certifications or maintaining exam operations.
• Prior knowledge and experience in the implementation and management of remote assessments, (preferably for adult courseware of an institute of higher learning, educational or professional body) will be an advantage.
• Possess competencies in project management, standards setting and product development for training related products or programmes.
• Familiarity with education and/or training industry will be advantageous.

Other Requirements:

• Customer service focus
• Strong attention to detail and excellent organisational skills
• Proactive and self-directed, able to work under pressure and meet deadlines
• Strong influencing and problem-solving skills
• Proven ability to build and maintain strong internal and external working relationships

Note: Only shortlisted candidates will be notified. Salary will also be offered based on qualifications and experience.

Responsibilities:

• Manage and oversee the overall construction project management.
• Coordinate and collaborate with internal teams, subcontractors, and suppliers to ensure smooth project execution.
• Monitor and manage project schedules, budgets, and resources.
• Ensure compliance with safety regulations and project quality standards.
• Identify and resolve any operational issues or challenges that may arise.
• Provide leadership and guidance to the construction team.
• Prepare progress reports and updates for senior management.
• Continuously evaluate and improve construction processes and procedures.

Requirements:

• Degree or diploma in Civil Engineering or equivalent.
• At least 4 – 6 years of experience in project management, preferably from the construction/ civil engineering industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

KEY RESPONSIBILITIES

Leading internal audit reviews, risk and controls self-assessment, internal controls testing, compliance reviews, business process review and risk analysis, providing value-added recommendations.

For internal audit review:

• Assign as lead auditor for entity-level (NPX) or special-area audit assignments.
• Prepare and develop a work plan by identifying high-risk areas to be examined for the audit assignment.
• Organise, manage and coordinate the field audits as follows:
• Review the key business processes;
• Review the root cause of the key issues identified during the audit and establish the seriousness of the discoveries;
• Determine the risk implication and recommend appropriate improvement measures (with consideration of business practicality).
• Conduct process review to identify possible area of weaknesses, potential conflict of duties, deliberate non-compliance and likelihood of high-risk control lapses.
• The review of key business processes will include but not limited to the following:
• Sales Cycle Management – sales order processing, credit control, receivable administration and sales return;
• Purchase Cycle Management – supplier management, material requirement planning, purchase order processing and payable administration;
• Inventory Cycle Management – inventory turnover analysis, consumption analysis, stocks ageing administration and quality control of aged materials;
• Cash Cycle Management – segregation of receipt and payable duties, proper authorization of payment, cash conversion cycle analysis.
• Follow-up on the implementation of audit recommendations.
• Ensure consistency in the use of audit methodology and support the strengthening and improvement of audit processes.
• Maintain excellent working relationships with auditees and senior management in order to resolve issues as they arise and provide practical solutions.
• Consolidate the audit findings for presentation to NPX management at audit exit meeting and prepare the audit report.
• Helping stakeholders to design and operationalize risk management framework
• Leading compliance reviews, design and operationalize compliance management framework
• Delivering projects from planning to closure and perform first review of team member’s work.
• Support ad-hoc projects as directed by the department manager.
• Coach team members

JOB REQUIREMENTS

• This position will be based in Singapore.
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
• At least 7-10 years of working experience in the manufacturing environment, service industry or public accounting. Those with knowledge of risk assurance management, operational and internal control areas, supply chain management, and internal audit are preferred.
• Meticulous, highly analytical, process-driven individual with the ability to work both independently and as a team member.
• Good communication skills in English and Chinese, both written & spoken, are required for this role in order to liaise with China counterparts.
• Computer literacy in ERP system (i.e. SAP), Microsoft Office and other business-related software will be advantageous.
• Frequent travelling is required (approximately 50% of the time).

Our client, a Multinational Technology Company, is seeking a highly skilled and experienced Program/Project Manager professional to join their dynamic team. In this role, you will play a pivotal role in driving business excellence and maximizing efficiency of the programs, processes and projects within the organization.

Responsibilities:

• Lead and execute strategic initiatives to optimize operational processes and drive continuous improvement.
• Collaborate with cross-functional teams to analyze and enhance workflow efficiency, identify bottlenecks, and implement solutions.
• Develop and implement standard operating procedures (SOPs) and best practices to ensure consistent and high-quality outcomes.
• Conduct data analysis to evaluate key performance metrics and provide insights to inform decision-making.
• Build strong relationships with internal and external senior stakeholders.
• Stay abreast of industry trends and emerging technologies to identify opportunities for process and system enhancements.

Requirements:

• Bachelor’s degree in business administration, Operations Management, or an MBA in a related field.
• Minimum of 5-7 years of experience in operations management or a similar role within a fast-paced business environment or technology companies.
• Strong analytical skills, with experience in data analysis and process improvement methodologies (e.g., Lean Six Sigma).
• Proven track record of successfully delivering operational excellence and driving results.
• Strong interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
• Proficiency in relevant software and tools, including data visualization platforms.
• Experience in regional and global market coverage is a bonus.
• Proficiency in additional languages is advantageous, like Tagalog, Thai, Bahasa Indonesia, Vietnamese, Mandarin, Korea & Japanese as this role covers global and regional markets.
• Open to a 6–12-month contract period, with high potential for renewal.
• Open to working onsite or in a hybrid arrangement in the Central Area.

What We Offer?

• A highly competitive remuneration package.
• An opportunity to interface with cutting-edge technology.
• An inclusive and collaborative work milieu.
• A clear trajectory for career advancement and professional growth

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

To support the growth of Marina Bay Sands’ loyalty marketing programs from a strategic perspective with an

emphasis on marketing and operational planning in one of the key regional markets for Marina Bay Sands:

Thailand. In addition, candidate will be involved with enhancing the Thai customer experience throughout the

property and ensure all benefits and privileges are operational while developing a consistent brand image across

all channels for loyalty marketing.

JOB SCOPE

 Program Development:

o Acquire, develop, and maintain Thailand partner relationship for the growth of the Sands

Rewards Lifestyle, Sands Rewards Club & Paiza program as well as new opportunities for MBS

and partners to benefit the business.

 Marketing:

o Plan, lead and implement communications assets to support marketing campaigns in Thailand

and Marina Bay Sands including but not limited to advertising, member communications,

campaign specific communications, and other related internal campaigns.

o Support planning and execution of promotions and special events.

o Develop members communications assets for more personalization and ways to improve tracking

of the results.

o Involves in the development of matrix/ criteria of reports in relations to the program and

promotions.

 Others:

o Coordinate promotional plans with all business areas to drive acquisition and retention, promote

upward loyalty migration.

o Coordinate and liaise in language collateral and media briefs, production and distribution with

creative and media team.

o Manage and tabulate reports as required.

o Coordinate with Finance and IT for promotion set-up where needed.

o Handle internal and external enquiries where applicable.

o Other administrative responsibilities.

o Other duties as directed by management.

JOB REQUIREMENTS

 College degree in Business or Marketing.

 Excellent command in MS Suite and good knowledge in MS Project.

 One to two years of collateral production, marketing and advertising experience is preferred.

 Experience in loyalty marketing in retail, travel, and financial institution environment, both on marketing

and operational levels is preferred.

 Fluency in spoken and written English and Thai is required. Additional language skills is a plus.

 Must be detailed oriented with strong inter-personal skills.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Digital Marketing Assistant Manager, in hopes of developing the current high performing Digital Marketing team. They are located in the North area – easily accessible.

Duties of Digital Marketing Assistant Manager:

• Drive the company's digital growth within the marketing strategy, ensuring alignment.
• Develop and execute the performance marketing strategy and SOPs.
• Execute digital campaigns across search engines, social media, and programmatic advertising.
• Analyze campaign performance and report on goals from impressions to sales.
• Collaborate with agencies to optimize campaigns based on trends and insights.
• Conduct A/B and conversion testing.
• Optimize the digital user journey and experience in collaboration with internal teams.
• Lead digital marketing efforts, sharing expertise with the team.
• Assess the customer experience across all digital touchpoints.
• Work with internal teams, agencies, and vendors.
• Stay abreast of and advise on emerging technologies.

Requirements:

• Diploma holder with 5 years of digital marketing experience
• Able to communicate in both English and Chinese to communicate with Chinese counterpart
• Experience in using Social Media Platform like Xiao Hong Shu, Dou Yin, wechat and etc
• Good presentation and interpersonal skills
• Familiar with SEO, SEM and Google Search Engine

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job responsibilities:

• Fully master all service and kitchen operations.
• Building a strong team with company's mission, vision and values in mind.
• Train and guide all employees in accordance to company's key ideal employee and manager profile.
• Enhance employee experience while working in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Requirements:

• At least 2 years’ experience in F&B industry with minimum 1 year experience as managerial position.
• Passionate in F&B and great customer service.
• Senior positions will be considered based on experience (please include resume in your application).

Make an Impact by:

Regional Technical – Network Cost Management
1. Leverage Group synergies to achieve cost leadership for network solutions and products. Identify and drive cost management synergies across the network. 2. Support regional cost management request requests from Singtel Group and Associates, including undertaking price benchmarking and producing gap analysis reports for various Network domain. Monitor and quantify cost savings for the Group.
3. Provide support and guidance to Associates for network tenders and including tender evaluation (technical and commercial aspects)
4. Establish and share knowledge gained across various network products/solutions with Singtel Group and Associates to ensure future-proofing of near-term capital expenditures and optimization of network investments.
5. Provide technical and commercial support to Singtel International Group Business team for matters related to Associates.

Regional Technical - Planning & Strategy (Program Office)
1. Drive regional collaboration through a technical working group for Singtel Group & Associates 2. Develop and implement regional technical strategies, plans and initiatives.
3. Lead / manage cross-functional and regional technical programs from initiation to completion. Ensure programs are delivered on time, within scope, and budget.
4. Work effectively in a multi-cultural environment with diverse teams and coordinate with various stakeholders to ensure successful program execution.
5. Track network vendors spending across the Gorup, keep abreast of technology roadmap and vendor risk management.
6. Collaborate with Associates, Vendors, Bridge Alliance, GSMA, and industry experts i.e. on new and emerging technologies, technology trends, new products/solutions and regional initiatives.
7. Address Associates technical and operational support promptly and effectively.

Skills for Success:

• Possess Engineering degree in Electrical & Electronics or Telecommunications.
• 10 -12 years of experience in the telecommunications industry with a focus on mobile network planning, project management and operations.
• Strong background in technical strategy, planning within the telecommunications industry
• Experience in network cost management and driving cost-saving initiatives.
• Exposure or experience in developing, managing, and evaluating the technical and commercial/ pricing aspects of RFP/Tender specifications.
• Experience in mobile network planning, and dimensioning as well as familiarity with vendor solutions, products, and equipment.
• Demonstrated ability to lead and manage large, complex programs
• Good understanding of the telecom operator's business situation, market trends, and industry dynamics.
• Willingness to travel to locations where our Singtel Group Associates operate, as needed.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description: Purchasing Manager

Position Overview:

The Purchasing Manager is responsible for overseeing the procurement of goods and services essential for the company's operations. This role involves strategizing to find cost-effective deals and suppliers, ensuring quality control, managing supplier relationships, and maintaining inventory levels. The Purchasing Manager works closely with other departments to ensure the timely and efficient supply of materials and services.

Key Responsibilities:

1. Strategic Procurement:Develop and implement purchasing strategies to ensure cost-efficiency and high quality.
   Identify and evaluate potential suppliers, negotiate contracts, and establish supplier agreements.
   
2. Supplier Management:Maintain and nurture relationships with suppliers to ensure continuous improvement in cost, quality, and delivery.
   Conduct supplier performance reviews and take corrective actions as necessary.
   
3. Inventory Control:Manage inventory levels to ensure that materials are available as needed while minimizing excess stock.
   Coordinate with warehouse and logistics teams to manage the storage and distribution of goods.
   
4. Cost Management:Monitor market trends to identify changes in price and availability of materials.
   Develop and manage budgets for procurement activities and report on cost-saving initiatives.
   
5. Quality Assurance:Ensure that all procured items meet the company’s quality standards and specifications.
   Work with the quality control team to resolve any quality issues with suppliers.
   
6. Compliance and Risk Management:Ensure compliance with company policies, industry regulations, and legal requirements.
   Identify and mitigate risks associated with the supply chain.
   
7. Team Leadership:Lead and develop a team of procurement professionals.
   Provide training and guidance to ensure the team meets performance and compliance standards.
   
8. Reporting and Analysis:Prepare and present regular reports on procurement activities, cost savings, and supplier performance.
   Analyze procurement data to identify opportunities for improvement.
   

Qualifications:

• Education: Bachelor’s degree in Business Administration, Supply Chain Management, or a related field. A Master’s degree or professional certification (e.g., CPM, CPSM) is preferred.
• Experience: Minimum of 5 years of experience in a purchasing or procurement role, with at least 2 years in a managerial position.
• Skills:Strong negotiation and contract management skills.
  Excellent analytical and problem-solving abilities.
  Proficiency in procurement software and Microsoft Office Suite.
  Exceptional communication and interpersonal skills.
  Ability to work under pressure and meet tight deadlines.
  Leadership and team management experience.
  

Responsibilities:

• Achieve sales goals based on the business strategy.
• Attend to customers to address any sales-related questions.
• Develop and execute sales and marketing plans.
• Manage meetings, training sessions, and conduct clients visits with distributors.
• Evaluate and approach prospective customers, projects, or markets to obtain new business opportunities.
• Responsible for sales performance report.
• Conduct competitors analysis and stay on market trends.

Requirements:

• Degree or Diploma in Business Administration or equivalent.
• At least 2 – 5 years B2B sales experience within consumer electronics or IT-related industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Asia Insight is an award-winning independent full-service market research consultancy. Headquartered in Singapore, Asia Insight conducts customised research across Asia. We are looking to increase our client support capabilities and grow our business across the region. Ready for an adventure with us?

Overview of Responsibilities

• Create artefacts and frameworks to ground teams in customer centric thinking, such as journey mapping, blueprinting, personas, etc
• Conduct or moderate usability sessions such as conducting activities such as user interviews, focus group discussions and user journey mapping to understand the business areas and user requirements
• Perform usability testing to validate interface design and drive design improvements
• Design frameworks such as journey mapping, blueprinting, personas, etc
• Develop new client relationship and Grow existing ones. Be the researcher that clients request by name
• Where the rubber meets the road - Ensure successful execution of projects under your purview, and deliver meaningful and actionable insights to our clients
• Mentor and train junior researchers on market research, and client servicing

Requirements:

• Bachelor’s degree or above; in a relevant discipline. We warmly welcome applicants from across different disciplines, with demonstrated work experience
• At least 4 years hands on experience in primary market research
• Proven competency in data analytics
• Experience with usability testing tools such as Maze, Tobii etc. Experience with analysis and data processing tools such as Excel, Survey Gizmo, etc
• Seasoned in qualitative research (conducting in-depth interviews, focus groups, card sorting, usability testing on mobile, tablet and web) with a sound understanding of how to apply quantitative research (data collection, processing & reporting)

Key Responsibilities:

Digital Marketing

· Plan and execute all digital marketing campaigns, including web, SEO/SEM, marketing database, email, social media and display advertising

· Support product managers in developing marketing strategies to drive qualified leads to the business

· Measure and report on the performance of marketing campaigns, gain insights, assess against business goals, and ensure learnings are applied to future campaigns

· Identify trends and insights, and optimize spend and performance based on the insights

· Key liaison with creative, media agencies and other vendor partners

Digital Customer Experience

· Be the custodian of the company’s digital assets and communication channels (corporate website, email, social media) and work closely with internal stakeholders to ensure information is accurate and up-to-date

· Collaborate with internal teams to create landing pages and optimize user experience

· Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

· Initiate and plan for the brand’s social media presence and oversee interaction with the public through actionable social media content strategies

Digital Thought Leadership

· Evaluate emerging digital marketing technologies and provide thought leadership and perspective for adoption where appropriate

· Undertake continuous analysis of the competitive environment and consumer trends providing business stakeholders with an insight into the market pulse

Education/Qualification

· Degree in Marketing or equivalent

Experience

· At least 8 years to 15 years of working experience in a Marketing role, especially in Digital Marketing

· Comfortable with marketing tools such as Google Analytics, Google Ads Manager, Adobe Experience Manager and EDM broadcast platforms

· Experience and knowledge in Google AdWords campaigns such as digital targeting strategies and campaign optimization

· Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

· Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

· Up-to-date with the latest trends and best practices in online marketing and measurement

· Strong analytical skills and data-driven thinking