Duties:
• Must have service provider industry and data center technician knowledge..
• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and content delivery network (CDN) infrastructure.
• Provide onsite network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff • Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network • Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits.
• Queue Management for tasks and incidents, participate in ongoing DC/POP deployment projects • Use internal tools and scripts to configure, monitor, and repair servers and network equipment • Develop internal documentation and conduct training as needed or appropriate • Proactively contribute to documentation, automation and processes as they evolve • Follow, improve, and implement data center and POP best practices • Participate in on call activities and follow escalation process to support the infrastructure 24/7
Skills:
• The ideal candidate will have 3-5 years’ experience in data center deployment, building large-scale infrastructure, and providing support for Linux based servers and Network devices.
• Experience in shell scripting and knowledge of Python and Perl.
• Experience with Enterprise and Service Provider network hardware platforms and architectures including routers/switches and data center switching platforms.
• Strong competence of routing and switching technologies and protocols including TCP/IP, STP, VLAN, VRRP, CDP, LLDP, BGP, ISIS, OSPF, and MPLS.
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure • Proficiency in Linux operating system and experience with load-balancing technologies • Experience with field-based work in POPs, carrier hotels, or Central Office environments.
• Ability to work in fast-paced and dynamic environments with limited supervision • Strong attention to detail with excellent time management and organization skills • Experience with IPv6 and familiarity with scripting languages is strongly desired • Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred.
• Ability to work in a global team environment.