Title: Executive Director – Asia Pacific
Division: Data, Research and Technology
Department: CASE AP Region
Reports to: Vice President, Data, Research and Technology
Status: Full-time, Exempt
Level: Senior Director
Position Purpose
The remit of the Executive Director – Asia Pacific is to serve and to grow the institutional membership of CASE in the Asia-Pacific region and to engage with institutional, advancement and CASE volunteer leaders. The Executive Director will work with CASE Vice Presidents to develop budget goals and ensure income generation growth in the region. The Executive Director will provide effective leadership and management of the Singapore- and Australia- based team – in partnership with divisional matrix managers, to support the effective delivery of CASE’s strategic plan goals. The Executive Director provides vital insight and context on the Asia-Pacific region for the successful delivery of CASE’s strategic plan in support of our members in the region.
Essential function
The core functions of this position include, but are not limited to the following:
Grounded in a review of the value that CASE has provided for decades and an analysis of what advancement professionals in education need now and will need in the future, CASE underwent a recalibration process that led to our new strategic plan, Championing Advancement: CASE 2022–2027. This plan centres on the steps necessary to achieve our strategic intent: defining the competencies and standards for the profession of advancement and leading and championing their dissemination and application across the world’s educational institutions.
CASE is committed to being a ‘member-centred’ organisation and to empowering its members to engage in a rich and fulfilling member experience, characterised by in-sector thought leadership, institutional capacity building and benchmarking, diversity, equity and inclusion acumen, the highest professional global standards and programmes, and a commitment to the continuous professional development of (and support for) advancement professionals throughout their career journeys across the globe.
The Executive Director – Asia Pacific role is critical to achieving our strategic intent and to ensuring that CASE is effectively serving our members in the region.
CORE RESPONSIBILITIES
As the senior-most CASE leader permanently located in the Asia-Pacific region, the Executive Director for Asia Pacific will work closely with the CASE executive leadership team (ELT) to lead the delivery of the CASE Strategic Plan goals in the Asia Pacific, and be responsible for:
· Building and deepening relationships with educational advancement leaders to maximise the value of CASE membership, the utilisation of CASE resources, and to increase revenue from key member institutions through their purchase of additional CASE products and services.
· Working with the VP for Membership Marketing & Communications to build relationships with existing and potential member institutions to strengthen membership retention an achieve membership growth consistent with strategic plan and revenue goals.
· Working with the VP for Membership Marketing & Communications and the VP for Strategic Partnerships on public representation and stakeholder relations. The Executive Director should be viewed as the primary ‘voice’ of CASE in the region, serving on several national forums, including government advisory bodies; the media; and public platforms.
· Working in collaboration with the President and CEO, engage with Asia-Pacific Institutional Leaders across the schools and university sector to raise the profile of CASE.
· Working with the VP for Research, Data and Technology to promote the adoption of the CASE Global Reporting Standards and participation in data collection activities. Also, coordinating to ensure technologies used to support regional operations are aligned across CASE.
· Working with the VP of Volunteer Engagement & Leadership to coordinate Asia-Pacific volunteer governance. Provide guidance and support to the CASE Asia-Pacific Regional Council.
· Working with the VP of Strategic Partnerships to identify and lead on key strategic relationships with peer associations in the Asia-Pacific Region.
· Working with the VP of Education to ensure that CASE Asia-Pacific programmes are a successful part of global CASE programming and consistent with the CASE Career Journey Framework and Competency Model.
· Working with the Chief Financial Officer and VPs in all areas to develop appropriate budgets for the activities in the region, to monitor progress towards goals.
· Working with the VP of Development, Culture and Talent, to ensure that regional office operations support effective HR management and staff retention and growth for the Singapore - and Australia-based staff and ensure that CASE values are upheld in deepening CASE’s commitment to Equity, Diversity and Inclusion in the region, with internal and external focus.
A successful Executive Director will have the confidence of CASE’s Executive Leadership Team, and the CASE team in Singapore/Australia. They will establish credibility with the CASE members and volunteer leaders across Asia-Pacific and other key stakeholder groups.
Liaison Responsibilities
· Work in concert with and diplomatically with all divisions and regions.
· Work as a member of the global CASE Senior Leadership Team, and in particular with the Vice Presidents and Chief of Staff across their strategic portfolios, and the fellow Executive Directors in the CASE regions, to ensure the best sharing of ideas, expertise, and knowledge.
· Incorporate tasks and projects as directed by the objectives in the CASE strategic plan.
Professional Reputation Responsibilities
· In keeping with the CASE values statement, ensure that CASE is well represented by exercising a high degree of professionalism, integrity, and ethics, in all activities, services and products.
Fiscal Responsibilities
· Consult CASE VPs in the development of CASE budgetary goals to support activities in the Asia Pacific region, monitor budgets against those goals, and ensure that CASE resources are utilised effectively and responsibly in the region.
Job Complexity and Knowledge
· This position receives broad direction and is expected to work with a high level of discretion, confidentiality, and diplomacy. This position interacts with CASE staff from across the world in the context of a matrix structure and comes into contact with senior volunteers, members, and other high level external key stakeholders. This position will be responsible for his/her own time management and planning tasks to ensure the key responsibilities are met.
Problem Solving and Judgment
· High-level judgment and problem-solving skills are required, as the Executive Director is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.
· Working within a matrix structure is complex and core to the global organisation.
· It is critical that the Executive Director values the power of CASE as the leading association worldwide for educational advancement and understands the unique role our community and staff in Asia Pacific plays in advancing education in the region. The association-wide Strategic Plan presents a powerful opportunity for CASE to drive conversations about the importance of advancement in education. The Executive Director for Asia Pacific will be critical to ensuring association-wide collaboration with responsibilities for staying abreast of key regional issues and sharing information across CASE subject matter and discipline experts.
Professional and Organisational Knowledge
· The position requires that the Executive Director develops a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.
· This position requires a deep understanding and respect for CASE’s systems and workflow and global consultative culture.
Management/Supervisory Responsibilities
· Within the CASE matrix structure, provide regional supervision for staff in the Asia-Pacific region. Work with VPs in appropriate areas to coordinate the management, hiring, and training regional staff working within various CASE divisions.
· Support the Executive Leadership Team in setting annual goals and objectives.
· Mentor, guide and evaluate the way the individuals perform their work; encourage continual professional development.
· Create and maintain a collegial, inclusive work environment that enables staff to make a positive contribution and encourages mutual respect and trust.
· Ensure that information is communicated up, down, and across the association so staff can fulfill their responsibilities and make sound decisions.
· Ensure that plans and programmes are in place that advance CASE’s goals for inclusiveness.
· Demonstrate by example and communicate ways in which each CASE employee can enhance his or her awareness of the importance of inclusiveness to the organisation.
•Performs other duties and responsibilities as assigned by the manager.
Education and Experience:
• College or university degree required.
• Significant senior management expertise, with a minimum of seven years progressively responsible experience, gained in an educational/membership/ training organisation or not for profit/association environment.
• Experience and knowledge working in the Asia-Pacific region.
• Experience preferred in one or more areas within institutional advancement (alumni relations, communications, marketing, fundraising, or advancement services).
• Experience of managing volunteer boards, affinity groups or stakeholders.
• Experience managing and motivating staff as well as working with colleagues across an organisation to develop plans, achieve goals, and deliver results.
• Experience developing and implementing member or customer engagement strategies and confident in building relationships at a leadership level and with influential stakeholders.
• Experience working across a complex, matrixed association, or institution preferred.
Skills, Abilities, and Attitudes:
• A demonstrated interest in advancing education in the not-for-profit sector.
• A strong commitment to contributing to a culture that celebrates diversity and inclusion.
• An understanding of, and interest in, engaging with a broad range of cultures and countries.
• A recognition of the value of CASE’s global reach and how this could serve region.
• A demonstrable interest in and appreciation of the activities, purpose, and ethos of CASE.
• A strong communicator with rapport who is approachable and a good listener.
• A strong service orientation.
• Self-awareness and the ability to give and take feedback.
• The ability to influence a wide range of people both through negotiation, gravitas and leading by example, with a high level of professionalism and diplomacy.
• A strategic mindset and ability to make an effective contribution to the activities of the association.
• A creative thinker who is excited by learning and finding innovative approaches to work.
• Strong business acumen with the ability to perform at both the strategic and tactical level.
• A self-starting approach and ability to take initiative.
• Empathetic team member.
• Ability to work collaboratively with colleagues in different geographies and from different cultural backgrounds.
Apply by Sun, 21 January 2024: https://candidates.perrettlaver.com/vacancies/3976/executive_director_asia_pacific/
For informal inquiries please contact Eljoh Balajadia at [email protected] or +44 203 928 7375.
