Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

Offer Ranged: $1000 - $8000 (with high commission)

Admin Clerk

• West location
• SME Company
• Permanent role
• Company transport to & fro from Lakeside MRT Pickup Point
• 5 days work week
• Mon - Fri - 8.30am - 5.30pm

Responsibilities:

• Handle Data Entry & Invoicing when necessary using FACT System (Training will be provided)
• Responsible for withholding tax payments, GST return, audits schedules
• Handle non-PO transactions & billings
• Handle banking transaction entries
• Perform the general administrative duties but not limited to photocopying, faxing, filing, data entries
• Maintain office document and records
• Responsible for full set of accounts function, handle month-end closing - GL, AP, AR, journals, schedules, reconciliations
• Responsible for statistical reporting to authorities, fixed assets register maintenance
• Handle HR & Accounting administration duties and other ad-hoc assignment

Requirements:

• Secondary School Education and above
• Willing to learn on the job if candidate has no experience
• Able to work independently and able to mult-task
• Able to read and converse in English & Mandarin
• Fast paced worker with good interpersonal skills and initiative.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.

Interested candidates kindly click Apply. We regret that only shortlisted candidates will be contacted.

THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Responsibilities:

• To oversee DCS's applications such as ERP, CMS and Intranet sharepoint.
• Provide incident management per ITIL standards.
• Liaising with external vendors to manage vendor system upgrades and implementation
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.
• Regularly check and update Internal IT Policies / SOP / documentations.
• To support and maintain DCS corporate website by providing friendly user experience / support and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To draft technical documentation on each workflow and conduct training to stakeholders using them

Requirements:

• Fresh Grads / Diploma in IT / Computer Science.
• Good understanding of information system technologies and software application.
• Knowledge of scripting language (PowerShell, Python, HTML5, Javascript)
• Basic troubleshooting skills and L1 support for the ERP, CMS (Website support), other in-house applications support.
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in Power BI and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

To make detailed Ship Repairs cost estimates and preparation of quotations based on owners specification technical documents and inspection of Vessels. Preparation of Invoices and negotiation of the prices with the owners Representative(s).

RESPONSIBILITIES:

Estimating:

• Preparation of detailed/ accurate estimates and the final bid document (tender) for all types of vessels.
• Inspection of the vessels whenever required and discussion of technical/commercial details with Owners Representative.

Invoicing:

• Follow-up Vessel's drydocking and repairs in the yard.
• Discussion of the technical / commercial details with Owner's Representative(s), negotiation and settlement of variation orders and invoice.

REQUIREMENTS:

• Diploma or equivalent qualifications in Marine, Mechanical or Electrical Engineering or Training in a reputable Shipyard or Offshore Industry,
• Assertive, courteous personally with good organizational and negotiation skills
• Fluency in English Language both written and spoken, essential.
• Technical background with experience in a similar position in Shipping or Offshore Industry or Sea going experience.
• Occasionally requires overseas travel, travel to shipyards for vessel's inspection and or project discussion.

Job Purpose:

To support the utilization of company’s marine assets and to understand the market situation/condition for assigned region.

Job Description:

• Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
• Develop executable business development plans for assigned region.
• Able to engage global industry contacts and cultivate strong relations with clients / partners.
• Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
• Solicit and collate market intelligence for development of business strategy.
• Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
• Timely payment collection on their projects.
• Coordinate and ensure timely delivery of vessel to client.

Purpose:

It includes coordinating shipments, verifying documentation accuracy and maintaining effective communication with internal teams and external partners to ensure seamless global transit in transshipment hub.

Job Responsibilities:

• Coordinate the transshipment process by scheduling and arranging the movement of goods between different locations.
• Communicate with Global offices and carriers to coordinate schedules, resolve any issues, and ensure timely shipment transit.
• Inspect incoming and outgoing shipments to verify compliance with shipping specifications and regulatory requirements.
• Comply with all safety regulations, security protocols, and company policies governing the handling and transportation of hazardous cargo.
• Monitor and track shipments in transit to ensure best efficiency, and minimize handling errors.
• Address any delays or discrepancies that may arise during the transshipment process.
• Assist in resolving inquiries related to transshipment activities, providing timely updates and solutions as needed.
• Assist in other ad-hoc assignments / projects when required.

Job Requirements:

1. Candidates who possess at least Higher NITEC or Diploma in Maritime Studies / Shipping-related disciplines are preferred.
2. Candidates with at least 2 years of relevant working experience in similar role at shipping agency will have an added advantage.
3. Candidates with knowledge in Portnet/ Tradenet, MS Office such as Excel and Word applications will be preferred.
4. A team player who can work under fast paced environment with good communication skills.
5. Graduates without prior experience in the Shipping industry are welcome to apply.

We are looking to hire a Business Development Executives (BDE) to play a key role in the rapid expansion and growth of Goldbell Group. BDE will collaborate closely with both Sales and Marketing to ensure a steady pipeline of qualified leads for the Sales team. The BDE will be responsible for identifying and qualifying new opportunities for our sales organisation.

The BDE is to gain an understanding of our product, our community, our target customers, their motivations, and what makes us relevant to them. The BDE is to generate a pipeline quickly and effectively, achieving good discovery and qualification. This role involves extensive communication with prospective clients to understand their needs and determine how our solutions can meet their business challenges.

● Identifying new accounts and qualifying new inbound and outbound sales opportunities

● Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team

● Work closely with Marketing to provide feedback on campaign performance, improve lead qualification and lead scoring

● Partnering closely with Sales to strategically penetrate key accounts

● Develop strong sales and product knowledge

● Nurture early phase opportunities for future pipeline potential

● Update lead and prospect activity to ensure effective lead management

● Exceed monthly opportunity quota and other KPIs set by management

● Be the first point of contact for customers who need help finding solutions

● Develop your customer-centric sales skills to deliver a stellar customer experience

● Based in Singapore

Requirements

• Diploma/Degree
• At least 3 to 5 years relevant work experience, preferably in the tech sector
• Prior experience in pipeline building and lead qualification (Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications)
• Excellent written and verbal communication skills
• Ability to multi-task, prioritise and manage time effectively
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions

- Responsible with day-to-day invoicing, receipts & payments

- Assist with document collection, preliminary assessment and compilation

- Overseeing credit risk assessments, and ensuring timely collection of outstanding payments

- Communicate with clients to secure payment for overdue invoices, escalating issues when necessary

- Work with legal or collections agencies for accounts that require further escalation

- Screen phone calls, inquiries, and requests, and handle them when appropriate. Act as the primary point of contact for clients regarding credit issues, payments, and collections

- Work closely with both Sales and Operation team

- Assist in tracking the progress of specific projects, including deadlines, deliverables, and meeting schedules

- Organise and manage files, both physical and electronic, ensuring all documents are easily accessible

- Support month-end and year-end closing procedures, ensuring that all financial data is accurate and up to date

- Maintain a high level of confidentiality with sensitive personal or professional information

**** APPLICATION TO BE SENT TO [email protected] ONLY ****

Job Descriptions:

• Compile, review, analyse, follow up and feedback to EnGro top management on China JVs' routine operations and performances through daily/weekly/monthly/quarterly/annually reports.
• Prepare, update forecast and budget of EnGro China JVs.
• Track, update and present to EnGro’s top management on dividend declaration/receivables/remittances/status of dividend receipt from EnGro China JVs.
• Prepare quarterly financial review reports and present to the top management.
• prepare yearly performance reviews (paper work) of company's representatives in China as well as prepare and coordinate the subsequent bonus payments.
• Coordinate financial matters between EnGro Finance Department and external, internal auditors and China JVs, e.g. dividends, profit performances, business operation managements etc.
• Maintain internal system and upload data and documents, etc.
• Assist in following up on all the projects approved by management.
• Assist in analyzing new/upcoming transformational development project from JVs.
• Assist in coordinating and conducting yearly technical meeting/workshop for all the JVs in China.
• Assist in chairing China GGBS Association for promoting JVs’ products and provide value-added services.
• Assist in conducting feasibility study on new projects introduced by management and consultants.
• Assist in collaborating with internal/external stakeholders to ensure that customers’ requirements are met if new project launched.
• Any other ad-hoc duties as assigned by supervisor or management.

Job Specifications & Minimum Qualifications:

• Diploma or degree holder in finance/business development /marketing with at least 4 years relevant experience.
• Candidate with IT and Chinese state-owned enterprises experience/background will be preferred.
• Experienced and well-versed in handling project documents, paper works, reports, submissions, schedules and co-ordinations among all related parties of a project management.
• Proficient in Mandarin (good written and verbal communication skills) in order to communicate effectively with JV staff or outside parties on matters related to EnGro’s China business.
• Strong communications skills, tactfulness, integrity, good inter-personal skill.
• Good English language skills will be an advantage.
• Self-motivated and able to work independently and under pressure.
• Well versed in Microsoft Office, particularly WORD and EXCEL applications.
• Willing to learn and understand China/Chinese culture.
• Able to multi-task or handle works under tight timeline.

• 5 days, Jurong, Transport provided (to & fro)
• $3800 - $4000 basic, fixed allowance
• Able to start within short notice
• 1yr contract (with completion bonus)

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• Minimum 1 to 2 years of relevant experience
• Must have experience in arranging overseas business trips
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Executive (Freight Forwarding) in Cogent Integrated Supply Chain Pte Ltd. The Customer Service Executive will be responsible for handling export documentation, managing communication and document management processes, and ensuring proper billing for all closed jobs.

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advice timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agents.
8. Assist for rate sourcing with various carriers.
9. Adhere to all company rules and regulations including safety rules.
10. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Minimum Diploma or equivalent qualification in logistics or related field
2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry
3. Good verbal and written skills
4. Attention to detail and ability to manage multiple tasks
5. Experience in the freight forwarding industry is a plus

Others:

1. 5-day work week
2. Daily Meal subsidy
3. Medical, dental & insurace benefit
4. 2 way-Transport provided at Jurong East

Benefits:

• Basic Salary up to $6,000 with yearly increment based on performance.
• 5 Days Work Week (Mon to Fri, 8.30am-5.30pm)
• $800 flexi dollars provided
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Business Development Executive located in Benoi Road. Our client leads in leasing and distribution of commercial and industrial vehicles. This position will drive company growth by collaborating with Sales and Marketing to generate and qualify new leads. Key responsibilities include identifying and qualifying sales opportunities, running customer calls to assess needs, setting meetings for the Sales team, and partnering with Sales to strategically engage key accounts. The role involves nurturing early-stage opportunities, maintaining effective lead management, and exceeding monthly targets. The BDE will also develop a deep understanding of our product and customers, acting as the first point of contact for prospective clients and honing customer-centric sales skills to deliver an excellent experience.

Qualifications:

• At least a Diploma or Degree in relevant Business Management discipline
• At least 3 to 5 years relevant work experience, preferably in the tech sector
• Prior experience in pipeline building and lead qualification (Ability to drive revenue and expand client relationships in areas such as automation, robotics, and software solutions for industrial applications)
• Self-starter, goal-oriented, passionate about technology, and capable of quickly learning new IT solutions

• 5 days, Jurong, Transport provided (to & fro)
• $3800 - $4000 basic, fixed allowance
• Able to start within short notice
• 1yr contract (with completion bonus)

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• Minimum 1 to 2 years of relevant experience
• Must have experience in arranging overseas business trips
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

Introduction:

HMAP established in Y2015 as Manufacturer of Marine Navigation Equipment, integrator of marine navigation, communication and automation systems and development of SMART Ship solutions meeting IMO and classification authorities' requirements. We are actively seeking self-motivated and driven sales persons to join our sales team in our expansion in the Asia emerging markets such as India, Middle East Gulf countries. The role requires candidates with maturity, enthusiasm, and perseverance with willingness to engage challenges with great dreams.

Job Description:

• Identify and Develop sales distributors network to expand sales & meeting sales targets
• Identify and Develop service partners network to support sales network
• Management of Sales Distribution Network
• Achieving sales targets and alignment of product sales development with the Company's goals
• Close collaboration with manufacturing and service department to ensure smooth and efficient delivery of products and services.

Job Requirements:

• NITEC / Diploma in Business Studies / Electronics Engineering
• Preferably with 1 years experience in sales, fresh graduates are most welcome.
• Possess good communication, presentation and persuasion skills
• Pleasant personality with patience and seek to understand the needs of the customers, ability to place the customers' interest.
• Ability to travel at short notice
• Self motivated and disciplined
• Preferably with ability to speak/read/write fluently in English, Chinese, Malay/Indonesia, Tamil/Hindi

Job Description:

1. Provide support to manager on day-to-day work and operations

- Prepare, handle and maintain all sensitive and confidential information including meeting agenda, detailed minutes of meetings, documentation. (for statutory and non-statutory requirements), contracts and reports (financial and non-financial)

- Assist in reviewing and preparation of purchase order, quotations, invoicing and processing of payments weekly.

- Plan, organize, prepare for meetings and discussions – internal and external, online and offline.

- Ensure timely follow up on outstanding matters and with relevant parties for efficiency.

- Be point of contact for internal and external communications, coordination and correspondences with relevant parties.

2. Provide support in business processes

- Coordination, monitoring and communication of ongoing and new projects and tasks with relevant department, or external parties such as customers and suppliers.

- Administrative support on data entry and data-imaging for sorting, filings and/or retrieving of corporate records, business documents and/or reports.

3. Ad-hoc assignments – as and when assigned

Requirements:

1. Able to work independently and self-driven.

2. Professional proficiency level in verbal and written communication skills.

3. Good understanding on Teams / Zooms functions.

4. Good understanding on the entire MS Office.

Report to : Project Associate/Project Director

In absence, in case of emergency contact Project Associate

Responsiblities

1. Reporting to the Project Associate/Director on all matters pertaining to design, technical & building code issues

2. Assists the Project Associate/Architect to execute the overall design and management strategy within the Project Team (Design and Project Management) and assists to maintain the Project Quality Plan File ( ISO 9002 )

3. Assists the Project Associate in all coordination works, provides leadership and co-ordinates the input/output of all involved parties to meet established objectives

4. Maintains regular interfacing with external and internal members of Project Team

5. Maintains the overall project time-line by closely monitoring the Team’s output and making regular assessment of progress in meeting declared objectives

6. May assist to chair Client/Consultants Meetings and Technical Coordination Meetings.

7. Assists the Project Associate/Architect on Conceptual & Detail Design Development

8. CAD or Manual Drafting of Sketch Drawings.

9. Understanding & Applying Building Regulations

10. Directing the Technical Officer on Compliance with Planning and Building Regulation.

11. Directing the Technical Officer on the Preparation & Submission of Forms, Plans and Information required by Authorities for Approval & TOP/CSC.

12. Liaising with Consultants on matters of design & technical co-ordination issues and building regulations.

13. Conducting Site Inspections on matters of design & technical co-ordination issues and building regulations.

14. Directing the Architectural Co-ordinators in the co-ordination, organisation & preparation of Construction Documents and Drawings.

15. Preparing drafts of Material specifications and schedule of finishes.

Please submit a copy of your updated CV including your current salary, expected salary and notice period.

Only shortlisted candidates will be notified

Education Requirements

• Master’s degree of Management
• At least 1 year of working experience in Marketing management

Job Description

• Develop and implement marketing strategies to promote our services in the construction industry
• Identify potential clients and build relationships to generate leads
• Conduct market research to analyze competition and identify opportunities
• Create and manage marketing campaigns to increase brand visibility
• Collaborate with the sales team to develop effective sales strategies
• Track and analyze marketing performance metrics
• Prepare marketing reports and presentations for management
• Stay updated with industry trends and recommend new marketing initiatives
• Attend industry events and conferences to network with potential clients

Requirements

• Proven track record as a marketing executive or in a similar role.
• Solid grasp of market research techniques, data analysis, and statistical methods.
• Thorough understanding of strategic planning principles and marketing best practices.
• Proficiency in MS Office and marketing software (e.g., CRM).
• Familiarity with social media and web analytics tools (e.g., WebTrends).
• Exceptional communication and interpersonal abilities.
• Strong organizational and time-management skills.
• Demonstrated creativity and business acumen.

1. Daily operation for Accounts Payable: Trade & non-trade
2. Payment processing - Trade & non-trade
3. Staff Claim & Petty Cash processing
4. Back-up Accounts Receivable Functions when needed
5. Other Ad-hoc tasks that assigned

Requirement

• Partial (> 3 years experience) / Full set (> 5 years experience) of accounts knowledge
  AP & AR related knowledge and experiences
• GST knowledge
• SAP Business One knowledge will be an advantage

⏲️Mon-Friday Office Hours

Responsibilities:

• Check and count physical quantity of incoming AFE deliveries in N4 and warehouse including RCWS & C4 equipment, harnesses, radios and RCWS LRU
• Key in excel sheet on incoming AFE deliveries, assist in keeping track and monitoring shortages
• Track and key in SNCA and monitor on all AFE SNCA including tracking of return items from SNCA
• Assist in documentation and filing, keeping track and updating of folio sheets
• Tracking and keying of Patents cost
• Assist in preparing documentation for billing

Requirements:

• O Level with a few years of working experience in administrative or engineering-related roles
• Or Diploma in related field with or without prior working experience.
• Proficiency in Microsoft Excel and Word.

Responsibilities:

• Perform administrative and general office support.
• Maintains both physical and digital filing system.
• Assist with SAP requests, DO and invoice processing.
• Assist with updating dept budgets and expenses.
• Assist with Dept budget and expenses tracking.
• Track and manage fixed Asset.
• Control and update records for PSM devices in TCSI.
• Maintain the stationery cabinets, ensuring items are properly stocked and replenished when necessary.
• Submit security clearance application for staff.
• Assist in onboarding new staff by preparing necessary document and orientation sessions.

Requirements:

• Minimum O/ A Level
• Minimum 1 year of administrative experience
• Good Knowledge in MS office
• Good Interpersonal, presentation & communication skills
• Well organized and able to work independently with min supervision
• Good team player
• Experience developing internal processes and filing systems
• Candidate with some finance accounting knowledge will be an advantage

Senior Sales Executive

Tunity seeks a proactive and strategic Sales Executive capable of driving customer engagements through a consultative sales process. The successful candidate will be instrumental in guiding clients from initial technology adoption to advanced solution customisation, leveraging Tunity’s industry experience and capabilities.

Responsibilities:

• Technology Adoption: Accelerate client onboarding with Tunity’s ready-to-use RFID solutions, showcasing immediate operational efficiencies without the need for complex customisations.

• Strategic Consultative Selling: Conduct in-depth consultations to comprehend and address client challenges, focusing on standardising and digitising operations to establish a strong foundation for advanced technological adoption.

• Solution Customization and Scaling: Lead clients through the customization and implementation of scalable solutions tailored to their unique business needs, ensuring significant ROI and impactful business transformations.

• Client Relationship Management: Develop and sustain robust relationships with key stakeholders, driving customer satisfaction and fostering long-term loyalty.

• Sales Strategy and Execution: Formulate and execute detailed sales strategies that resonate with Tunity’s broader business objectives, emphasizing market penetration

and sustainable growth.

• Collaborative Team Dynamics: Work closely with teams across product development, marketing, and customer success to deliver a cohesive client experience and streamline solution delivery.

Requirements:

• At least a diploma in marketing or related field.

• At least 3 years of sales experience preferably in SME environment.

• Analytical skills for analysing sales data and for providing insights on overall sales performance.

• Meticulous in managing contracts and agreements with customers and vendors and possess systematic thinking.

• Excellent communication and interpersonal skills to collaborate effectively with customers and team members.

• Positive attitude and have passion for technology with a user-centric mindset required to deliver sales presentations and product demos.

• Able to accept and handle rejection from customers appropriately.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

QB Food, a wholly-own subsidiary of Johnsonville (a US-based multinational company), aspires to be a global leader in providing top-quality products across various business channels. International expansion is a central objective for Johnsonville, making this an exceptional opportunity for individuals seeking growth and development within the organization.

Key Responsibilities:

Trade Marketing Support

• Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and QB Food online store to meet assigned sales target.
• Plan weekly promotions for Gourmet retail shop and QB Food online store (including selecting right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

Qualifications:

• Diploma/Degree in Business/Marketing.
• At least 2 years of FMCG trade marketing or retail marketing experience.
• Basic understanding of ecommerce, digital marketing and social media.

Behavioral Attributes:

• Team player with ability to work independently.
• Detail-oriented and organized.