About the Mediatropy

Mediatropy is an independent award-winning full service Digital Agency with over 70 people across offices in Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Hong Kong and Shanghai. We provide full marketing service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diverse clientele, specialising in anything from hospitality, F&B, education to financial services. We are passionate about cultures, work life balance, craft elevation and a strong dose of personal development.

Job Description

As the Data & Analytics Senior Manager, you will be responsible for harnessing the power of data to drive business growth and enhance our digital marketing strategies. You will lead a team of data analysts and work closely with our clients to implement data-driven decisions. Your primary focus will be on digital marketing data, media performance data, analytics visualization, GA4 implementation, cross-platform tracking, and customer data segmentation. Additionally, experience in the following areas is highly valued:

Key Responsibilities

Digital Marketing Data Analysis:

• Analyze digital marketing data to identify trends, opportunities, and areas for improvement.
• Utilize AI to organize and analyze data, extracting actionable insights.

Media Performance Data Management:

• Manage and analyze media performance data from various platforms such as Google Ads, Facebook Ads, and other advertising channels.
• Optimize campaigns based on data insights to improve ROI.

Analytics Visualization & Analysis

• Create and maintain visually engaging reports and dashboards to present data insights effectively.
• Utilize tools such as Looker Studio and Microsoft Power BI to enhance data visualization capabilities
• Generate written insights and analyses that are meaningful to data owners and stakeholders.

GA4 Implementation:

• Lead the implementation and configuration of Google Analytics 4 (GA4) for clients' websites.
• Lead the audit and analysis of tracking effectiveness.
• Ensure GA4 tracking is accurate and aligns with clients' business goals.

Cross-Platform Tracking and Optimization:

• Implement and manage cross-platform tracking solutions to provide a holistic view of customer interactions.
• Ability to make strategic recommendations based on cross-platform data analysis to optimize campaigns

Customer Data Segmentation:

• Segment customer data from CDPS to create personalized marketing strategies.
• Integrate data from Customer Data Platforms with other marketing platforms.

AI-Powered Data Organization:

• Leverage AI to efficiently organize and analyze data for more meaningful insights.
• Stay updated with the latest advancements in AI and data analysis techniques.

Social Listening and Social Media Platforms Integration:

• Utilize social listening tools to monitor and analyze conversations and trends on social media platforms.
• Integrate data from various social media platforms into analytics efforts.

Lead conversations with clients

• Strong verbal and written communication skills in English language
• Ability to write and present persuasively

Qualifications:

In addition to the qualifications mentioned earlier, the ideal candidate will have:

• Some experience or motivation in harnessing AI tools to organize and analyze data effectively.
• Proficiency with Looker Studio, Google Data Studio and/or Microsoft Power BI for advanced data visualization.
• Familiarity with social listening tools and the ability to integrate data from multiple social media platforms.
• Knowledge of Customer Data Platforms (CDPs) and their integration into marketing strategies.
• Experience with tracking implementation on various marketing platforms including but not limited to email automation, social media platforms, Google and Meta Platforms, Tik Tok, mobile apps downloads and broad world wide web analytics.
• A strong passion for staying updated with emerging technologies in the data and analytics field.

How to Apply

If you meet the qualifications listed above and have experience in AI-driven data analysis, Looker Studio, Microsoft Power BI, social listening tools, social media platform integration, and customer data platforms, we encourage you to apply for this position.

Please submit your resume, a cover letter, and any relevant work samples to [email protected]

About Mediatropy

Mediatropy is an independent award-winning full service Digital Agency with over 70 people across offices in Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Hong Kong and Shanghai. We provide full marketing service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality, F&B, education to financial services. We are passionate about culture, work life balance, craft elevation and a strong dose of personal development.

Job Description

We are seeking a talented and enthusiastic Account Executive to join our team. As an Account Executive, you will play a crucial role in supporting our clients' success by managing client relationships, providing project management support for website development and EDM campaigns, assisting in market research, campaign management, content production, budgeting, timeline management, scoping of projects, and client relationship management.

Responsibilities:

1. Client Management Support:

• Shadow an Account Manager or Director to gain experience in managing client relationships.
• Learn and eventually lead conversations with clients to deliver on briefs and campaigns.
• Assist in liaising with clients on WIPs, meetings, reporting, requirements gathering and general client relationship management.

2. Project Management Support for Website Development:

• Collaborate with internal teams and clients to define project scopes and objectives.
• Develop project plans, budgets, and timelines for website development projects.
• Coordinate resources, track progress, and ensure projects are delivered on time and within budget.
• Communicate project updates and milestones to clients and internal stakeholders.

3. Project Management Support for EDM Campaigns:

• Assist in the planning and execution of EDM campaigns.
• Coordinate with creative and tech teams to ensure timely delivery of email campaigns.
• Monitor campaign performance and provide insights for optimization.
• Create reports and summaries for clients on EDM campaign results.

4. Budgeting:

• Collaborate with clients to establish project budgets and cost estimates.
• Manage project budgets and expenses, ensuring adherence to financial guidelines.
• Provide regular budget reports and updates to clients and internal teams.

5. Timeline Management:

• Develop and maintain project timelines for all assigned campaigns and projects.
• Ensure that projects stay on schedule and meet client deadlines.
• Proactively identify and address potential delays or issues in project timelines.

6. Scoping of Projects:

• Work with clients to define project scopes and objectives.
• Clearly outline project deliverables, goals, and success criteria.
• Collaborate with internal teams to ensure that project scopes are feasible and align with client expectations.
• You will shadow and AM/Director at the start to learn the process before doing it independently.

7. Market & Consumer Research:

• Collaborate with senior leads to develop consumer and brand research.
• Assist in the creation of creative ideas, messaging strategies, campaign planning, and user journey mapping.

8. Campaign Management and Strategy Support:

• Work closely with the Account Manager/Director to oversee campaign life-cycles
• Contribute to media plan/editorial approach development for clients.
• Plan, monitor, and assist in implementing multi-platform campaigns.
• Generate regular weekly/monthly reports for clients.
• Maintain communication with media, tech, creative, and senior leads regarding client briefs and updates.

9. Content & Creative Production Support:

• Actively participate in content strategy and art direction brainstorming sessions.
• Collaborate with internal and external stakeholders to execute content and creative strategies.
• Create and validate content calendars, mockups, and final creatives with clients.
• Produce regular (weekly, monthly, or quarterly) and ad-hoc reports for clients and internal stakeholders.
• Coordinate with suppliers, organise meetings, and ensure project components are delivered on time and within budget.

Qualifications:

• Bachelor's degree in marketing, advertising, communications, or a related field.
• Strong interpersonal and communication skills.
• Exceptional organisational and project management abilities.
• Proficiency in Microsoft Office Suite and marketing software/tools.
• Ability to work collaboratively in a fast-paced team environment.
• A passion for digital advertising and a desire to stay updated on industry trends.

Benefits:

• Flexible work schedule and remote work options
• Opportunity to expand your portfolio of, experiment with ideas and flex your creative talent
• Collaborative and innovative work environment
• Strong culture of work life balance

If you're a highly motivated individual who is eager to contribute to the success of our clients and our agency, we encourage you to apply. Join our team and be part of a creative and dynamic environment where your skills and ideas can make a real impact.

• Permanent position
• Opportunity to engage in entertainment activities and traveling abroad
• Candidate with no experience are welcome
• Prorated AWS during probation

Responsibilities:

You will join the Sales and Marketing Section to execute sales activities to achieve sales plan of assigned territories in accordance with Company’s Sales and Marketing objectives.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

Requirements:

• Degree in any field of study.
• Candidate with no experience are welcome.
• With 1 - 2 years of working experience in sales/marketing and technical service of polymer products added advantage.
• Knowledge in international trading will be added advantage.
• You are a team player with initiative, good analytical skills, willing to travel and possesses good interpersonal skills and able to communicate with clients at all levels, both written and verbal.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Opportunity to engage in entertainment activities and traveling abroad
• Candidate with no experience are welcome
• Prorated AWS during probation

Responsibilities:

You will join the Sales and Marketing Section to execute sales activities to achieve sales plan of assigned territories in accordance with Company’s Sales and Marketing objectives.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

Requirements:

• Degree in any field of study.
• Candidate with no experience are welcome.
• With 1 - 2 years of working experience in sales/marketing and technical service of polymer products added advantage.
• Knowledge in international trading will be added advantage.
• You are a team player with initiative, good analytical skills, willing to travel and possesses good interpersonal skills and able to communicate with clients at all levels, both written and verbal.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Opportunity to engage in entertainment activities and traveling abroad
• Candidate with no experience are welcome
• Prorated AWS during probation

Responsibilities:

You will join the Sales and Marketing Section to execute sales activities to achieve sales plan of assigned territories in accordance with Company’s Sales and Marketing objectives.

• Perform marketing and sales of Company’s products in local and overseas markets.
• Conduct market research and undertake product development projects.
• Establish production plan and sales control and provide input for yearly sales budget.
• Provide technical service and handling of customer’s requests and feedback.
• Develop new customers and new applications to expand sales and enhance profitability.
• Act and comply with corporate governance and ISO requirements.
• Participate in Company’s Workplace Safety & Health programs.

Requirements:

• Degree in any field of study.
• Candidate with no experience are welcome.
• With 1 - 2 years of working experience in sales/marketing and technical service of polymer products added advantage.
• Knowledge in international trading will be added advantage.
• You are a team player with initiative, good analytical skills, willing to travel and possesses good interpersonal skills and able to communicate with clients at all levels, both written and verbal.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

We are seeking an experienced Senior Sales Manager to oversee the sales operations across Asia. This role is instrumental in expanding the market presence in these strategically important regions. The Senior Sales Manager will be responsible for driving sales growth exclusively through external distribution channels, local resellers, and system integrators while collaborating within the global organization

Key Responsibilities :

· Develop and execute a comprehensive sales strategy for North Asia, Southeast Asia, Korea, and Japan to achieve revenue targets.

· Cultivate and maintain strong relationships with external distribution partners, local resellers, and system integrators.

· Identify, onboard, and manage new channel partners to expand market reach and penetration.

· Collaborate closely with the marketing team to create and implement effective sales and marketing campaigns tailored to regional nuances.

· Demonstrate a deep understanding of the unique dynamics, market maturity, and market penetration levels in each territory, adapting sales strategies accordingly.

· Provide valuable market feedback and insights to the product development team to ensure product alignment with market needs.

· Work in close coordination with the VP APAC and other Sales leaders to align regional sales strategies with the company's global objectives.

· Monitor and report on sales performance, market trends, and competitive activity across the region.

· Conduct regular training and enablement programs for channel partners to enhance product knowledge and sales effectiveness.

Qualifications:

· Bachelor’s degree in business, Marketing, or a related field; MBA preferred.

· Proven track record of success in software sales, particularly through external distribution and channel partners. Experience in Security software will be a plus

· Extensive experience in the Asian market, with a deep understanding of the cultural nuances of North Asia, Southeast Asia, Korea, and Japan.

· Strong leadership and team collaboration skills.

· Excellent communication and negotiation abilities.

· Demonstrated ability to adapt and thrive in a dynamic, global organization.

· Willingness to travel extensively within the region as needed.

· Fluency in English; proficiency in additional languages relevant to the region is a plus.

If you are a match to the role, please send email with CV to Ritu Chaudhari at [email protected]

Access People Executive Search & Recruitment – www.access-people.com for more info

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Job Description:

They will be responsible for the strategy and execution of all of the company’s brands marketing and PR activities. Comfortable wearing multiple hats at once, with the ability to execute on PR, content marketing, event coordination and planning, and creative projects, among other activities related to the company. Opportunity to grow and expand the marketing function into regional markets and grow the company's F&B portfolio.

Roles & Responsibilities:

• Responsible for the creation and execution of marketing and brand strategies and plans that drive achievement of the company’s business objectives
• Working closely with internal stakeholders and external partners to ensure timely executions of campaigns and events
• Coordinate with franchisor's headquarters (Based in US/Europe) on their marketing efforts which could be applied to local market
• Maintaining consistent communications with customers across all touch points to deliver a seamless and holistic brand experience
• Effectively managing the marketing budget
• Cultivate and maintain good relationship with journalists, editors and influencers who would be relevant to each brand
• Engage with the media on a regular basis to feature each brand in local publications
• Strategising, researching, writing and distributing press releases to targeted audience
• Leading a team of designers to conceptualise and produce communication collaterals that support the strategy and brand's business objectives
• Spearhead and coordinate special programs, partnerships and events that deliver increased awareness and value for each brand

Experience and Skills:

• Degree in Marketing or equivalent
• Minimum 5 years relevant experience
• Strong written and verbal communication skills, possess a dynamic personality
• Good business acumen and analytical skills
• Excellent attention to detail and to managing the overall process
• Resilient with a positive attitude
• A creative thinker and articulate communicator with the ability to conceptualize, visualize and deliver on breadth and depth of marketing activities

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

• Responsible for the group’s procurement and purchasing matters
• Source new and alternative products and suppliers, negotiate price and ensure timely fulfilment
• Conduct regular inventory check and maintain optimal inventory levels
• Maintain and update the company’s purchasing system
• Source quotes for shipments and ensure imports and exports are handled efficiently
• Establish KPIs to achieve business objectives for assured supply, quality and cost effectiveness
• Work closely with cost controller to formulate or review current policies and best practices in procurement functions
• Prepare weekly and monthly procurement reports and submit to Management
• Other ad-Hoc duties assigned

Requirements:

• Minimum Diploma with 3 years experiences working in a similar capacity. Candidates without diploma but with more experience will be considered.
• Experience in the F & B industry is a must
• Strong negotiation and communication skills
• Meticulous with good business acumen
• Proven track record of procurement expertise