Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

Job Description

• Involve in negotiations, evaluating quotations/tender submissions, and preparing Purchase Requisition & PO.
• Plan, manage, and coordinate all activities related to the sourcing and procurement of necessary F&B. inventories and supplies needed to meet the day to day operation.
• Review stock inventory to ensure sufficient stock level is maintained.
• Co-ordinate with internal departments/vendors/logistic to track deliveries and verify on quantity & quality of received items.
• Work closing with the kitchen and /or other internal customers on their requisition and supplies need.
• Ensure purchasing functions complied with club policy and standard operational manual.
• To take minutes for the Procurement Sub-Committee meeting
• Oversee the purchasing and receiving team.

Job Requirements

• At least 5 years’ experience in a similar managerial position
• Preferably with experience in hospitality/F&B industry
• Strong in communication and negotiation skills
• Possess positive working attitude
• Able to work well under pressure and tight deadlines
• Preferably with knowledge of Material Control System and Club Management Software

Responsibilities

· Listen to customers’ preference and recommend suitable hairstyle, colouring and treatment

· Perform a wide range of hair services including cutting, styling, colouring, perming, rebonding, etc

· Train, lead and motivate all staff to ensure smooth running of daily operations in an energetic environment

· Maintain cordial relationship with customers, build up customer base and ensure customers’ retention

· Ensure all staff uphold the highest standard of customers’ service and cleanliness

· Handle customers’ complaints and feedback professionally

· Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

· Maintains technical knowledge by attending educational workshops; reviewing publications.

· Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirements

· Min 8 years of relevant experience with good customer base

· Driven to boost sales and profitability

· Well-groomed, proactive and self-motivated

· Good leadership and interpersonal skills

· Collaborate well with team members in a fun, professional work environment

· Knowledge of hairstyles and trends, and the expertise to achieve these looks

· Experience using different types of scissors, trimmers and other tools to create hairstyles

· Knowledge of chemicals for hairstyles including coloring agents and solutions that change hair texture

· A willingness to learn about new styles and techniques

· The ability to communicate with customers and understand their needs

· Knowledge of related health, safety and cleanliness standards

To support, maintain and execute studio / production office services and operational procedures, as well as to be groomed to handle all aspects of production.

Good command of English (other languages are a plus) and willing to be groomed towards being an on-ground Production Manager or Business Manager (assisting in production, only as and when required – some production experience will be a plus, and training will be provided to successful candidates). Career path with the company - Series Producer.

Production Manager will also be trained in all aspects of production and post-production (no post-production experience required as training will be provided to successful candidates) and additional production workflow training and up-skilling will be provided to successful candidates after the probation period.

We are seeking individuals with good organisational and computing skills (proficiency in Microsoft Word, Excel and PowerPoint/Keynote, G-suite and/or OneDrive is a plus) who can be:

• Leaders

• Team players

• Negotiators

• Multitaskers

• Diplomatic

• Problem solvers

• Productive

• Resourceful

• Firm yet fair

• Positive mentors/supervisors

• Strategic thinkers

• Meticulous administrators

• Stress managers

• Morale boosters

• Excellent communicators

About Bloom Cafe and Wine Bar:

At Bloom Cafe and Wine Bar, we take food to the next level by blending different culinary styles into something extraordinary. Our menu showcases an exceptional fusion of classic and contemporary flavors, deeply influenced by Asian culinary traditions. Our chefs craft delightful dishes like the Compressed Watermelon Feta Salad and Snapper En Papillote, where diverse flavors come together seamlessly. The Chicken Tikka Pizza and Gochujang Fried Chicken Burger are standout examples of our fusion cuisine.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe & Wine Bar, Alt. Pizza, Green Monster, Chi Ji, Fat Mario and NowPizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

BLOOM CAFE PTE. LTD. formerly known as ARTISAN BOULANGERIE CO. PTE. LTD.

Job Responsibilities:

• Maintain high level of customer service as per brand standards. Always attend to guest requests and feedback to provide excellent level of customer service
• Present menu, take orders, suggest and upsell products as per customer needs
• Manage and co-ordinate all operation-related activities in a proficient and pleasant manner by following brand’s SOPs
• Carry out mise en place duties, prepare and present dishes with highest quality to customers
• Ensure that daily opening and closing duties in the outlet are properly executed
• Follow FEFO and ensure that expired products are not found in store stocks
• Bussing and turnover tables in a timely manner
• Perform general housekeeping and cleaning duties, including sweeping and mopping as required
• Maintain cleanliness and orderly appearance of store as per brand standards
• Execute any other duties as requested by immediate supervisor

Requirements:

• At least 1 year of working experience in F&B
• Warm and cheerful personality
• Proactive and efficient
• Good customer service and interpersonal skills
• Willing to learn with good attitude

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Multiple Work Location:
Killiney Road

An entry-level position with basic knowledge in TV or film.

To support, maintain and execute operational procedures required by the various productions, as well as to be groomed to be an on-ground line producer.

Directly assisting the Production Manager to excecute specific logistics and maintain time management required for specific programmes. Able to work independantly as well as a part of a team.

Good command of English (other languages are a plus) and willing to be groomed towards being an on-ground line producer. Career path with the company - Production Manager / Series Producer.

Assistant Production Manager will also be trained in all aspects of production and post-production (no production or post-production experience required as training will be provided to successful candidates) and additional production workflow training and up-skilling will be provided to successful candidates after the probation period.

We are seeking individuals with good organisational and computing skills (proficiency in Microsoft Word, Excel and PowerPoint/Keynote, G-suite and/or OneDrive is a plus) who can be:

• Leaders

• Team players

• Negotiators

• Multitaskers

• Diplomatic

• Problem solvers

• Productive

• Resourceful

• Firm yet fair

• Positive mentors/supervisors

• Strategic thinkers

• Meticulous administrators

• Stress managers

• Morale boosters

• Excellent communicators

i) Manage the team of sales and manicurist, and manage the shop operations

ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

• Providing practical and organizational support to the director, actors, designers, stage crew, and technicians throughout the production process.
• Representing the director during performances to ensure smooth production.
• Coordinating all production logistics.
• Managing rehearsals.
• Creating and implementing stage directions.

Position summary:

Technical Project Manager (TPM) is responsible for leading the delivery of large, strategic, and complex data integration projects on behalf of our customers. You will work closely with project team members, and few other internal team to ensure successful project delivery. The TPM is ultimately responsible for the leadership, financial management, quality, and timely delivery of the project for our customer.

Key Responsibilities:

• Responsible to manage multiple projects and ensure time bound delivery and quality as expected by customer
• Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, pre-requisites etc.
• Provide the single point of contact for resolution of project related issues
• Conduct project kickoffs and regular project status meetings
• Act as the primary interface point into broader technical teams to ensure the full breadth and depth of the organization is leveraged for the customer’s success
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes and budgets
• Ensure complete understanding of the project estimates and project scope in order to lead the team to deliver within the boundaries of the given estimates and assumptions
• Communicate overall project status to the customer
• Baseline and track project plans
• Identify and mitigate risks and critical path items
• Work with customer for pre-requisites, tracking of the project and change requests
• Liaise with customer and internal teams to resolve any issues related to project execution.
• Manage escalations and prioritization
• Closely work with Technical Delivery Manager/System Architect for internal execution activities
• Ensure logistics and paperwork is in place for the requisite projects for a delivery
• Prepare and publish weekly and monthly project status report to all stakeholders.
• Prepare and publish project closure report at the end of the project
• Travel to customer locations or Mobileum offices, as required

Desired Profile

Technical -

• PMP or Prince 2 Certification or equivalent project management qualification
• Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST
• Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
• Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
• Experienced in handling solution, integration and testing related discussions
• Knowledge of various system interfaces and commissioning activities
• Use of project management tools like MS Project or equivalent
• Sound documentation and presentation skills using Microsoft Office

Non-Technical –

• 10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
• Strong history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
• Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
• Must possess combination of technical depth, written/verbal communication, project management, and client management skills
• Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
• Excellent written & verbal communication
• Analytical skills and attitude for problem solving
• Strong Project Management skills
• Good Interpersonal and team building skills
• Time Management. Ability to handle pressure and providing timely delivery
• Ability to multi-task efficiently

Work Experience

• 8+ years of experience in project management

Educational Qualification:

• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

Operations

• Responsible for overseeing people, processes, and day to day operations to ensure that store performs in line with business KPI
• Achieve Business KPIs set by management including revenue, labor and COGS and other expenses
• Analyse store performance to align with business KPIs
• Maintain high level of customer service as per brand standards. Always attend to guest requests and feedback to provide excellent level of customer service
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant manner by following brand’s SOPs
• Carry out mise en place duties, prepare and present dishes with highest quality to customers
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet
• Serve as a role model to demonstrate excellent behaviour to lead the whole team
• Execute any other duties as requested by immediate superiors

Requirements:

• At least 2-3 years of working experience in F&B
• Comfortable with Microsoft excel, word and Power point
• Pleasant personality and results driven attitude
• Good customer service and interpersonal skills
• Proactive and able to take initiative
• Ability to work in fast paced environment

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

Join Our Team as an Audit Manager

We're seeking an experienced and talented Audit Manager to lead our audit engagements and contribute to our assurance team's success.

Key Responsibilities:

- Lead and manage audit engagements of various sizes and complexity

- Develop and execute audit plans, programs, and verification

- Supervise and coach audit team (Audit Seniors, Audit Assistants, and Junior staff)

- Build and maintain strong client relationships and expectations through regular communication

- Collaborate with Audit Partners and team members for timely, high-quality audit documentation

Specific Tasks:

- Plan, execute, and conclude audit assignments including prepare audit budget

- Ensure compliance with professional standards and regulatory requirements

- Identify and address audit risks and control weaknesses

- Communicate identified risks and issues to clients, providing clear recommendations for resolution

- Work closely with clients to address and resolve issues, ensuring timely and satisfactory outcomes

- Review audit work papers and reports

- Prepare audit recommendations

- Guide and coach junior staff including in house training

Requirements:

- Professional certification (Degree or Diploma in Accountancy, ACCA, CA, or equivalent professional qualification)

- 5+ years of relevant audit experience (preferable)

- Strong technical knowledge of accounting and auditing standards including risk identification, assessment, and mitigation expertise

- Excellent leadership, communication, writing and analytical skills

- Strong client relationship management and interpersonal skills

- Ability to manage time effectively, manage multiple projects and prioritize tasks effectively

- Proactive, committed, and team-oriented

- Positive attitude, problem-solving and leadership abilities

What We Offer:

- Opportunity for professional growth and development

- Challenging and fulfilling career advancement

- Dynamic work environment and practices

- Ongoing training and support

- Competitive compensation package

- Unlimited pantry access

Develops managers to recruit sales representative with the capability to access its desired target market.

Implementing developmental and motivational activities to increase productivity and competence.

Coordinates Training and Development unit for developmental programs.

Implements and promotes sales drives and campaigns.

Requirement

• Minimum A Level / Local Diploma in any field
• Proficiency in English
• No work experience required
• Minimum age requirement: 21 years old (MAS requirement)
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

i) Manage the team of sales and manicurist, and manage the shop operations

ii) Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

Work Place: Near to Bugis MRT

Roles & Responsibilities

· Full spectrum of recruitment and selection process

· Maintains management guidelines by preparing updating and recommending human resource policies and procedures

· Has a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

· Manage all the HR matters relating to business including foreigner worker permit application

· Prepare employees for assignments by establishing and conducting orientation & administration of employee benefits

· In-charge of employee’s attendance, claim and monthly allowances, time in & time out records, leave and medical records

· Ensure all the matters are comply with government regulations

· Any adhoc duties as assigned

Requirements

· Diploma/Degree in Human Resource or equivalent

· At least 3 Year(s) of working experience in the related field is required for this position

· Preferably Executive and/or Manager specialized in Human Resources

• Providing practical and organizational support to the director, actors, designers, stage crew, and technicians throughout the production process.
• Representing the director during performances to ensure smooth production.
• Coordinating all production logistics.
• Managing rehearsals.
• Creating and implementing stage directions.

Job Title: Account Manager (Electronic Component Distributors)

Company: [Electronic Component Distribution Company]

Job Summary:
We are seeking an experienced Account Manager to build and maintain strong relationships with our electronic component distributor partners. The ideal candidate will possess in-depth knowledge of the electronics industry, demonstrate strong account management skills, and excel in developing strategies to meet sales targets and increase market share.

Key Responsibilities:

• Manage and grow relationships with key distributor accounts, ensuring alignment with business goals and market demands.
• Develop and execute account plans to drive revenue, identify new opportunities, and enhance customer satisfaction.
• Conduct market analysis to understand customer needs and competitor activity, providing feedback to inform product and marketing strategies.
• Collaborate with internal teams, including product management and logistics, to ensure seamless order fulfillment and after-sales support.
• Monitor sales performance, regularly report on key metrics, and make data-driven recommendations for improvement.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field.
• 5+ years of experience in account management within the electronics or electronic components industry.
• Proven track record of achieving sales targets and managing distributor relationships.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

This role assists in the academic and student support aspects of the institution. You will work alongside with your colleagues to deliver and meet positive student outcomes. This includes Academic Administration, Students Support, Teaching Resource Coordination and Quality Assurance matters. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within a private institution.

Key Responsibilities

• Assist in Student Services and Academic related matters, including timetabling, handling parents' enquiries, teacher deployment and academic resources planning.
• Liaise with teachers on student progress reports and follow up with parents.
• Assist in the development and review of operational policies and procedures.
• Maintain accurate and complete academic/student data and reports for review and submission purposes.
• Conduct student orientation and ensure timely response to students and participants.
• Liaise with finance department to ensure payments are made on time.
• Complete any service recovery and other customer related issues.
• Work with colleagues to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities.
• General administration including programme coordination, evaluations and facilities improvements.

Requirements:

• Diploma education and above.
• Minimum 5 years of working experience within a service environment.
• Experience handling simple accounting processes.
• Effectively bilingual in English and Chinese in order to liaise with Chinese speaking parents and students.
• Team player, meticulous and organised.
• Working knowledge of Microsoft Office software.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are looking for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Basic knowledge of Japanese cuisine

Job Details

Salary: from $4,200 to $5,000

Working Days: 6 days per week

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• The successful candidates will be placed in different position level based on their working experiences/education level
• Only Singaporean

Job Highlights

• Competitive Remuneration Package
• Handphone Reimbursement
• Commission
• Training Provided
• 5-day work week

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

Our client is a globally recognized, French-headquartered leader in the auto-ID, tag, and label industries. They specialize in providing a comprehensive range of Thermal Transfer ribbons that are continuously updated to meet the evolving needs of automatic identification applications. Their solutions are designed to not only meet but often exceed market expectations.

Responsibilities:

Finance

• Supervise daily financial and accounting operations to ensure accuracy and efficiency.
• Manage, review, and lead the month-end closing process.
• Ensure timely submission of monthly and annual financial reports to the Head Office and local management.
• Analyse financial performance, identifying and addressing variances between financial plans and actual results.
• Prepare annual financial statements for audit and statutory reporting, liaise with auditors, and calculate estimated annual income tax for year-end closing.
• Oversee quarterly GST filings and annual returns to IRAS.
• Monitor and manage cash flow, ensuring optimal liquidity.
• Implement effective debt management practices, including setting credit limits, terms, and closely tracking collections.
• Coordinate the annual budgeting process in collaboration with department heads.
• Act as the primary contact for Head Office, auditors, tax agents, the Company Secretary, and local authorities on finance, legal, insurance, tax, and regulatory matters.
• Ensure compliance with accounting and tax standards, as well as international trade regulations, including import/export documentation and sanctions screening.

HR and Administration

• Lead HR communications, including updates on policies, training materials, and employee announcements.
• Oversee office administration, including supplies management, facilities maintenance, and coordination of office events.

Management and Leadership

• Activity Management: Monitor and manage KPIs, seek process improvements, facilitate inter-departmental collaboration, and deliver quality outcomes.
• People Management: Recruit, manage, and support a diverse team, fostering a positive and inclusive work environment while ensuring alignment with company policies and standards.
• Leadership: Provide clear direction and purpose, develop team skills, act with integrity, assess team dynamics, embrace change, and communicate effectively.

Qualifications & Requirements:

• Bachelor’s or Master’s degree in Finance, Accountancy, or a related field.
• 5 to 10 years of relevant experience in a similar role, including supervisory responsibilities.
• Strong Expertise in Manufacturing Finance and Costing: Demonstrated experience in manufacturing finance, with in-depth knowledge of manufacturing costing processes such as cost analysis, budgeting, and financial optimization within manufacturing operations.
• Solid understanding of Financial Reporting Standards (FRSs), including accounting and disclosure requirements.
• Good understanding of the Singapore Employment Act.
• Proven ability to perform under pressure and meet tight deadlines.
• Self-motivated with the ability to work both independently and collaboratively in a team environment.
• Excellent analytical and problem-solving skills with a strong attention to detail.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office, SAP, and SAGE Payroll software.
• Willing to travel and work at Changi North.

The Role:

This role will execute the sales plan to deliver maximum revenue potential. You will manage the engagement of customers and present the value and impact of our services to prospective customers. You will also be involved in sales forecasting to achieve targets while creating a good customer experience and satisfaction. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within an education services company.

Responsibilities:

A. Customer Experience & Engagement:

• Reach out and engage parents and students about our products and services through various communication channels such as telesales, messaging, etc.
• Discover, analyse and identify the customer requirements
• Promptly follow up on lead inquiries and personalise the message to each customer.
• Present the unique value of our services, tailoring them to achieve the needs of the prospective customers
• Provide excellent customer services, resulting in a strong referral or word of mouth

B. Sales Pipeline and Management:

• Involve in developing an individual sales plan to effectively build a pipeline and generate top-line revenue growth
• Work to achieve monthly sales targets as well as track sales goals and results
• Update all sales and follow-up activities in the sales reporting tool efficiently.
• Feedback to the management on ways to optimise lead channels and close the customers.
• Work with marketing to generate content and traffic for our social media channels.

Requirements:

• Bilingual in English and Chinese (Majority of customers are from China).
• Passion for direct sales, telesales, or telemarketing experience, preferably within the education or ed-tech space.
• Experience in developing new opportunities, closing sales, and exceeding the target-driven environment, focusing on B2C customers (e.g. young learners, parents, and their guardians).
• Comfortable with cold-calling, self-sourcing, and following through on leads.
• Demonstrated success in achieving ambitious sales goals.
• You are energetic, hungry for success, and achievement-oriented while being empathetic engaging, and consultative to our customers.
• Poly/Uni Graduates are welcome to apply

The right opportunity awaits the right candidate for the job. Apply today!

Be part of a high-performing start-up culture and Grow with a education services company on the way up!

Our company needs to expand its business in China.

We are looking for a business development manager to work with our Agency.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction;

Planning and overseeing new marketing initiatives;

Arranging business development meetings with prospective clients;

Conduct research to identify new markets and customer needs;

Arrange business meetings with prospective clients;

Promote the company’s services addressing or predicting clients’ objectives;

Prepare service agreement and contracts ensuring adherence to law-established rules and guidelines;

Travel to china for business meeting, contract signing or resolve dispute if necessary;

Process China work visa or work pass for the applicant, including application for permit of stay and also update their address in the China's police station;

Create a corporate media image and conduct advertising on various online platforms

Keep records of sales, revenue, invoices etc;

Provide trustworthy feedback and after-sales support;

Build long-term relationships with new and existing customers;

Develop and train staffs into valuable sales and marketing personnel;

Other job assigned.

Requirements and skills:

-Minimum qualification bachelor's degree, prefer major in business management or marketing;

-Proven working experience as a manager level in sales and marketing, business development or managing related;

-Minimum requirement for the position is have experience in an employment agency/domestic helper agency.

-Experience in customer support is a plus;

-Proficiency in MS Office , eg. Word, Excel, Outlook, and PowerPoint;

-Strong communication skills and IT fluency.

-Proficiency in Speak, Read and Write for Mandarin Chinese, because employee are required to travel to China for document preparation, explanation, signing and also process China work visa and work pass with the Government there in China;

-Knowledge of process china visa/work pass, and deal with relevant authorities in China;

-Communication and negotiation skills;

-Ability to manage complex projects and multi-task;

-Excellent organizational skills;

-Ability to flourish with minimal guidance, be proactive, and handle uncertainty.Time management and planning skills;

-Prefer someone able to drive in China.

-Prefer someone familar with social media advertising/Vlog/video shooting.

Key Responsibilities:

1. Identify New Business Opportunities: Research and identify potential markets, clients, and strategic business opportunities. Analyze market trends, competitor activities, and customer needs to drive new business initiatives.
   
2. Develop and Implement Growth Strategies: Create and execute strategic business plans to achieve revenue targets and expand the company's client base. Collaborate with the marketing and product development teams to align business strategies with company goals.
   
3. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients and partners. Understand client needs and provide tailored solutions to ensure satisfaction and retention.
   Act as the primary point of contact for key accounts and manage client expectations.
   
4. Sales and Revenue Generation: Develop and present compelling business proposals to potential clients.
   Negotiate and close business deals, ensuring favorable terms for the company. Meet and exceed sales targets and revenue goals.
   
5. Collaboration and Coordination: Work closely with internal teams, such as sales, marketing, and product development, to ensure successful project implementation. Provide feedback and insights from the market to help improve products, services, and overall customer experience.
   

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven experience as a Business Development Manager or similar role, with a successful track record of driving revenue growth.
• Strong understanding of market research, sales, and negotiation techniques.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using CRM software and other business tools.
• Self-motivated, results-oriented, and able to work both independently and as part of a team.

Additional Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Multilingual - Must be able to speak fluently in English, Mandarin and Italian.
• A proactive approach to problem-solving and a strong desire to drive business success.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.