Responsibilities:

• Develop environmental related policies, standards and guidelines in support of sustainability strategy for implementation in Markets.
• Oversee the collection, monitoring and reporting of environmental data using cloud-based data management platform across Sembcorp’s global operations
• Responsible to manage and deliver accurate and timely reporting of environmental data for Sembcorp’s annual sustainability report, raters (i.e. CDP) and external stakeholders as required, in accordance with international standards and frameworks (i.e. GRI, GHG Protocol, ISSB, etc.)
• Conduct internal data review and liaise with external auditors on data assurance and timely closure of reporting gaps
• Perform data analysis, develop benchmarking, translate environmental data to value-creation use cases and share best practices to support Sembcorp’s sustainability goals
• Drive digitalization of environmental data collection and reporting program
• Collaborate with markets and cross functional teams to establish sustainability priority and understanding, and ensure proper execution of group wide sustainability programs to reduce carbon footprints and climate risks
• Provide training, build capability and support Markets on relevant environmental sustainability topics and initiatives (i.e. sustainability reporting, environmental and social screening, physical risks assessment, etc.)

Qualifications:

• Education: Bachelor’s degree in environmental science, sustainability and engineering discipline
• Experience: At least 6 years’ experience in sustainability, energy and sustainability related works

Skills:

• Strong understanding of sustainability principles and frameworks (i.e. GRI, TCFD, ISSB, SASB, CDP, etc.)
• Knowledgeable in GHG accounting, quantification and verification (i.e. GHG Protocol, ISO 14064.3, The Climate Registry and/or other accounting standards also helpful)
• Experience with cloud-based environmental data management / carbon accounting software and tools
• Proficiency in data analysis, reporting and presentation using Microsoft Office such as Word, Excel and Powerpoint. Access and/or Power BI is desirable
• Conduct research on latest international policy and/or technology development in the area of decarbonisation, circularity, net zero pathway, etc.

Attributes:

• Team player who is detailed oriented, proactive, resourceful and accountable
• Ability to work independently and collaboratively in a fast-paced environment
• Strong analytical, problem solving and critical thinking skills, as well as strong project management and execution capability
• High proficiency in English and Mandarin
• Ability to travel occasionally

Additional Desirable Qualifications:

• Master’s degree in relevant field
• Certifications in sustainability (i.e. ISO 14001/14064/50001, GRI, LEED, Environmental Impact Assessment, Life Cycle Analysis) and/or energy manager programme
• Familiar with supply chain decarbonisation and/or risk management framework related to environment & social impact assessment, biodiversity or physical climate hazards

Role Description:

This position reports to the Industry Development Director and is responsible for analyzing business development approaches and strategies, developing business plans and demand generation for the allocated business sectors, and setting long-range goals for market penetration. He/ She will manage bid documents and proposals, contribute to the organization's online presence and marketing efforts, conduct in-person and online talks to generate awareness and interest in Straits' products and services, as well as leverage sales tools for accurate forecasting and sales facilitation. He/ She will also update business development strategies according to market trends, identify new business opportunities, and present insights on industry developments. In addition, this role will communicate client feedback, build client and partner relationships, and coordinate with various teams to support product roadmap, customer engagements, and address support issues.

Specific Responsibilities:

• Analyse business development strategies, develop business development plans, setting goals and objectives for market penetration, manage and preparation of bid documents and proposals, contribute to social media presences, develop account plan, strategies and activities to build and strengthen relationships with clients
• Identify and evaluate opportunities for growing revenue, obtain insights from network, present business trends, represent company at business networks and industry events, research potential clients
• Communicate client feedback to stakeholders, develop engagement plans and roadmaps, engage clients in new products, services and events, evaluate client feedback and identify areas of improvement
• Coordinate with internal stakeholders to support product roadmap and work with project team on customer engagements, engage marcom team to create opportunities for marketing collaborations, publicity and testimonials.

Technical Skills and Competencies:

1. Implement business development strategy
2. Develop new business opportunities
3. Manage relationship with clients and channel partners
4. Coordinate with internal stakeholders to support business opportunity

Duration of Attachment Offered: 6 months

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.

We are looking for a Key Account Manager, for Target Market - Concrete

Roles and Responsibilities

1. Ensure that the individual sales budget in revenues are met
2. Ensure the collection of debts is within the Company guidelines
3. Develop good relationship and network with concrete suppliers, pre-casters and contractors
4. Conduct sales visit to service existing and new customers
5. Aggressive market visits to identify and follow up on new projects/ opportunities
6. To monitor competitors’ activities and feedback to the company
7. Attend regular meetings as stipulated by the Sales Management
8. Attend training/workshops as assigned by Management
9. Ensure that products offered to the customers meet the strategy criterion outlined by Management
10. Initiate Customer Complaint Report to ensure that the complaints are promptly and efficiently dealt with
11. Submit monthly report and sales forecast
12. Liaise with technical department to resolve concrete related issues, troubleshooting on site and trial mixes
13. Ad-hoc assignment

Critical Success Factors

Mandatory

• Prior hands-on experience in Pega Development (preferably 6 months or more)

Good to have but not mandatory

• Experience in executing project releases on Pega PRPC BPM platform.
• Exposure in executing large BPM engagements through the complete SDLC lifecycle.
• Experience in PEGA technical and architecture with broad industry and functional knowledge
• Pega Certified i.e. SA, SSA, LSA

Responsibilities include but are not limited to:

• Collaborate with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new / existing applications
• Participate in incident management and change requests
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

The Organization

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 500,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

Responsibilities:

• Project Coordination: Lead project planning sessions, define roadmaps, and ensure timely delivery of key milestones.
• Team Management: Oversee staffing and resource allocation across internal teams and external vendors to optimize project outcomes.
• Programme Oversight: Work with Project Leads and stakeholders to define objectives, scope, and align on goals, addressing potential challenges.
• Communication: Provide regular updates and highlight critical points to Senior Leadership and Board of Directors.
• Risk Management: Conduct risk analysis to identify obstacles and develop strategies to minimize costs and delays.
• Scheduling & Budgeting: Create detailed project schedules with clear parameters, milestones, and budgets.
• Performance Monitoring: Review project scope, schedule, and costs, implementing adjustments as necessary to stay on track.
• Documentation: Ensure all project deliverables are comprehensive, accurate, and meet requirements.

Requirements:

• Industry Expertise: Significant project management experience in financial institutions, with a focus on large-scale projects in M&A or post-merger integrations.
• Experience: 10-15 years of relevant experience, including at least 6-7 years in large-scale project management, ideally within the insurance industry.
• Ability to step into the details when needed to resolve impediments yet has complete visibility of end-to-end view of the project.
• Certifications in Lean/AGILE /project/program/portfolio management preferred
• Strong project management, change management and facilitation skills.
• Sharp analytical and problem-solving skills, including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively and achieve business-focused solutions.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

At Dynatrace, we realized that the traditional post-sales customer journey can be delivered in a better way, and we at Dynatrace are on a mission to fix this!  Our aim is to bring together all post-sales customer experiences under one unified framework – and we call it Dynatrace ONE.  As a Customer Success Managers (CSM) for our enterprise accounts, you will be at the core of this approach, and your main responsibility is to make sure our customers realize and continue to see the value of their Dynatrace investment. 

To excel in the role, you will need to be proactive, entrepreneurial, and resilient, and not to be afraid to challenge the status quo to drive better outcomes.  Your focus will be on renewals and account growth, navigating enterprise organizations, and collaborating with our Champions and account teams to ensure on-time renewals.

Job Description

• Be the trusted advisor and primary post-sale point of contact for a portfolio of up to 30 organizations across APAC region and engage proactively with them on a regular basis
• Leverage your and your team’s expertise to increase adoption and utilization of Dynatrace capabilities
• Demonstrate product capabilities beyond core features to help the customer achieve specific business results and realise maximum value from the product
• Identify opportunities and close additional revenue from assigned clients, including upselling and cross-selling of related services and discovery of additional use cases
• Be accountable for client renewal and retention rates
• Ensure deployment and utilization best practices are implemented and understood, and collaborate with partners and internal consulting functions to drive timely results
• Handle escalations and coordinate across functional areas of Dynatrace to ensure flawless delivery (including Marketing, Sales, Professional Services, Engineering, Finance, Training, Support)

Responsibilities:

• Develop relationships with mature and growing customers and help them unleash the value of Dynatrace through strategic alignement and enablement
• Be the champion of deployment success by mapping out relevant stakeholders and engaging them on relevant value propositions
• Identify additional use cases to be implemented within current book of business
• May support higher-level account managers working on larger accounts from time to time
• Visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal
• Coordinates sales quotations and responds to requests for proposals

Key Responsibilities:

Evaluation

• Provide credit risk evaluation of credit applications submitted by the various business units and identify /address /mitigate all pertinent credit risk issues.
• Approve credit applications within ‘Delegated Lending Authority’ assigned or recommend to next higher approving level for approval in accordance with the DLA architecture set out.
• For credit applications submitted by CORP, IB, CB & FIG, to review the ‘credit risk grade’ generated and affirm or reject /override the credit grade with justification.
• For credit applications submitted by PFS, to ensure that the respective product parameters, credit guidelines and regulatory requirements are met or well mitigated.
• Evaluate and approve, reject or recommend operational and administrative requests of CORP, IB, CB, FIG & PFS customers such as variation of terms & conditions.
• Keep abreast of industry developments, market sentiments and the general business trend and their impact on our banking business.

Compliance

• Ensure that credit applications submitted are in line with the Bank’s credit guidelines & policy, rules and regulations as laid down in the Bank’s circulars and operations manuals, regulatory requirements (MAS Notices and Circulars, Banking Act).
• Address issues raised by auditors and MAS relating to credit matters.

Others

• Undertake ad-hoc projects and other duties assigned by Head of Credit Evaluation or Senior Credit Manager from time to time.
• Conduct joint customer visits with business units to better understand risks pertaining to their credit applications and provide them guidance on structuring of credit facilities.
• Assist in the day-to-day operations and administrative functions of the department.

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

• Oversee the accounting function, including managing the daily operations, maintaining accounting systems and records in accordance to SFRS/IFRS and internal reporting requirements, preparing and analysing financial statements, ensuring compliance with regulatory requirements, reviewing work prepared by the Accounting Specialist
• Manage treasury functions including payments, monitor cash flow position and ensure healthy cash flow forecast
• Oversee tax function and ensure compliance, including review of tax schedules, timely statutory filings and relevant documentation
• Manage the annual statutory audit and liaise with external auditors to ensure smooth completion
• Develop, implement and monitor internal controls to ensure integrity of financial reporting as well as adequate risk management including appropriate documentation
• Implement process excellence projects to improve efficiency, enhance internal controls and compliance including process diagnostics and use of technologies
• Work closely with functional departments to support and ensure smooth implementation of new business activities

• Bachelor's degree or higher in Accounting/Business or a related field
• Minimum 5 years working experience in a related field, including minimum 2 years in a public accounting firm
• Strong structural, analytical, interpersonal and communication skills
• Strong knowledge in accounting (IFRS) and tax regulations, operational risk management and design of internal control systems
• Ability to work under pressure and meet deadlines
• Good team player and willingness to work in multicultural environment

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

Wouldn’t you love to lead our regional campaigns and further develop our new marketing planning formula in LEGO Retail APAC?

Stop searching, we have the right opportunity for you! You are going to be an innovator for one of the most loved brands worldwide.

No relocation assistance is offered for this position.

Core Responsibilities :

Marketing Integration

• Act as a role model, contributing to the OESP (Owned, Earned, Shared, Paid) planning mentality shift
• Support APAC LEGO.com to contribute to the global .com campaigns, while ensuring the continuous improvement of the OESP planning process.
• Ensure alignment among Global and Local Marketing teams
• Provide APAC LEGO.com insights and support to relevant collaborators to ensure campaign execution
• Collaborate with our business units in APAC on paid social and digital activities to further support APAC LEGO.com

Campaign development and implementation

• Partner our business units in APAC to understand the consumer and shoppers so as to develop aligned and relevant campaign strategies for APAC LEGO.com
• Work cross-functionally with other LEGO Retail and APAC partners to secure brand and sales impact of LEGO Retail campaigns in the region
• Identify regional opportunities, lead creation, development and implementation of regional campaigns for APAC LEGO.com
• Handle campaign budget
• Ongoing daily support for LEGO Retail Regional Marketing Team APAC, including asset sharing, data analysis and reporting, etc.

Partner Management

• Establish and maintain strong collaboration with multiple partners, including internal marketing sub-teams, commercial teams, operations teams, regional market groups, local business units, and external agencies

Do you have what it takes?

• Educational background in marketing, business development or strategy.
• 5+ years of proven experience in marketing related fields, regional digital marketing experience from MNC is preferred.
• Experience with coordination of a diverse panel of collaborators, leading cross market and cross functional projects.
• Great teammate that thrives when working in an environment of high level of uncertainty, change and ambiguity.
• Strong strategic, digital, and comprehensive end-to-end thinking—the ability to translate global strategy into regional/local priorities for marketing with a commercial mentality.
• Good experience in working on projects with end-to-end process
• Aim for results – championing effectiveness and data centricity, bravery to test hypotheses, a constantly learning approach, strong analytical and evaluation skills, and the ability to turn findings into action.
• Enjoys working in a regional and local, remote, virtual team setup.
• Proficient in English

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/regional-marketing-campaign-manager-apac-8cb154bb8b2910012be3bfe6c7260000

The Operation Manager, Food and Beverage assists the Assistant Director, Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the EAM, Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Assistant Director, Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Executive Assistant Manager F & B / Asssitant Director, F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Freshworks is looking for a results-oriented, performance-driven marketing leader to drive regional marketing in ASEAN. Reporting to the Senior Manage, this role will lead and implement our regional field marketing strategy for ASEAN countries - Singapore, Malaysia, Indonesia, Thailand, Philippines. The role will also work closely with the General Manager (ASEAN) as well as regional sales leaders to drive pipelines.

We are looking for an experienced field marketer with SaaS / Cloud experience. The successful candidate is proficient in understanding the customer/prospect journey, and has robust experience in demand generation programs, pipeline creation, field events, campaigns, digital, and ABM.  The person will work closely with Business Development (BD) and Account Executive (AE) to drive alignment and leads follow-up & conversion.
 

• Lead regional marketing execution to drive pipeline growth and improve funnel conversion.

• Own strategy, development, and execution of demand generation programs, field events (owned and 3rd party) and webinars.  The person will collaborate cross functionally to drive email campaigns/nurtures, and digital marketing.

• Collaborate with sales, business development, and customer success leaders to ensure strong execution and results. 

• Own quarterly planning cycle with sales and functional teams for interlock, and alignment at QBR (Quarterly Business Review).

• Manage marketing budgets, track ROI and measure all marketing programs. Utilize data-driven insights to optimize marketing strategies, investments, and resource allocation.

• Collaborate with brand, campaigns, customer and product marketing teams to drive expansion within existing customer segments and identify opportunities for new business initiatives.

• Work with the product marketing team to develop insights and contents for field events (eg keynote slides, panel discussion questions).

• Understand marketing customer segmentation and value proposition; provide feedback on how to meet specific market needs.

THE MISSION ?

You have been appointed Minister of the Right Price & Master of Reservations at your Mama!

THE MISSION?

You are the favourite parent of Mama!

What you’ll do:

• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Ensure a healthy start for new projects by conducting kick-off meetings & hand-holding sessions for the project teams on CDE access (Common Data Environment), Information Management, Data exchange, Modelling techniques, BIM coordination & review process, Issue management, As-built verification process, BIM handover process etc.
• Keep the project BIM documents upto date. Includes but not limited to BEP, Project BIM Standards, MIDP, TIDP, Model Tree, LOD table, BIM Collaboration, Documentation standards.
• Attend client meetings & lead the decision-making process affecting the BIM deliverables.
• Conduct Trainings on BIM processes & workflows, Inspire & motivate the BIM teams, Monitor progress. 
• Develop, discover, collect, and share processes, best practices, tools, and techniques of BIM.
• Liaise with relevant authorities for the project’s BIM funding and BIM submissions.
• Work closely with all other departments and project teams to provide solutions for BIM related technical issues. 

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

Primary Function:

• Managing some of the budding and potentials brands of EPD Singapore which have a lot of potential and can drive strong growth. Also, to help the other product managers with some of the operational responsibilities across brands.
• Responsible for issuing monthly proposed forecasts, developing promotional materials and marketing programs, organizing product launch activities, developing training materials & conducting product training, conducting medico marketing activities, driving trade visibility and promotional activation, and performing all other activities that result in the growth of the brand/brands.

Core Job Responsibilities

• Evaluate the practicality and potential of new products and market developments.
• Coordinate the development of marketing strategies, advertising, and promotion programs and ensure their execution.
• Analyze market trends and sales potential, and issue monthly proposed forecasts with suggested action plans to achieve the proposed forecast.
• Maintain contact with key customers to follow up on promotional efforts and keep informed on the needs of the customers.
• Review the performance of existing product sales by channel and customer as appropriate and submit recommendations for changes in the marketing plan to remedy the situation.
• Develop promotional materials and marketing programs following cycle product promotion.
• Drive strong medico-marketing programs along with the medical manager to tap undeveloped market segments, indications, dosages, new studies, or any other growth opportunity.
• Identify new marketing opportunities through routine joint visits with the field force. Provide technical/academic information to assist the field force in product promotion and handling competition in partnership with the medical manager.
• Develop training materials and conduct refresher-training courses for the field force in partnership with the medical manager.
• Manage the brand advertising budgets and ensure that budgets are annually spent and not under or overspent.
• Build strong relationships with the Key Accounts to get market and therapy area insights and drive business opportunities.
• Drive the Multichannel engagement on the brands to ensure a strong Share of Voice and reach to the doctors.
• Increase focus on the Medico Marketing Activities to enhance the engagement and education of the doctors on our products.
• Be the key touchpoint for some of the operational roles in the Marketing Team, and drive Blitz material, Spectra Approvals, and similar activities across brands.

Requirements:

• Bachelor's Degree in Pharmacy/ Marketing/Science or related disciplines
• Minimum 5 years of experience in Product Marketing in pharmaceutical/healthcare industry. Candidates with prior Sales experience is preferred.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Background in ethical marketing is required
• Experienced in managing multiple brands in the portfolio
• Strong communication skills. Demonstrates effectiveness in communicating with the field force.
• Knowledge of consumer insights, competitors, and trends and has demonstrated implications to strategy development.
• Operationally efficient and able to multitask: Need to be able to handle multiple brands and need to complete committed assignments as per the agreed timeline.

Critical Tasks and Expected Contributions/Results:

• Manage the pre-authorisation process and claims by assessing proposed treatment and therapies for medical necessity, appropriateness and cost-effectiveness in accordance with relevant guidelines.
• Able to source and articulate said relevant guidelines while managing moderately-complex local to global level cases.
• Completes day-to-day Case Management tasks without immediate supervision, but has ready access to advice from more experienced team members.
• Use clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications.
• Establish patient centric goals and interventions to meet the member’s needs.
• Coordinate care and interface with the member, family members/caregivers, and the healthcare team, as well as internal matrix partners.
• Establish a documented patient centric case management plan involving all appropriate parties (client, physician, providers, employers, etc), identifies anticipated case results/outcomes, criteria for case closure, and promotes communication within all parties involved.
• Work with Cigna physicians to evaluate complex cases and receive appropriate clinical expertise on diagnosis and treatment plans.
• Deliver to customers clinical programs including case management, chronic condition management, lifestyle coaching, pre assignment assessment and any other program delivered by global clinical operations.
• Maintain accurate workflow and process documents.
• Adhere to professional practice within scope of licensure and certification quality assurance standards and all case management policy and procedures.
• Participate in unit and corporate training initiatives and demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
• Participate in clinical projects to enhance our customer’s health and wellbeing.
• Play an active role towards Cigna´s digital transformation.
• Serve as clinical liaison to Clients.
• Balance business needs with patient advocacy.

Key Challenges/Anticipated Changes in Environment:

• Demonstrate sensitivity to emotionally distressed and culturally diverse situations, clients and customers.
• Manage/coordinate an active volume of cases by providing information and coordination to customers worldwide in a multicultural population.
• Coordinate care with other Cigna Case Managers around the world when a need for local or regional expertise is important for better care or to comply with regulations.

Developmental Value of Position:

• Gain experiences and knowledge within the insurance and healthcare industry
• Broad exposure to all aspect of business operations and to develop leadership/general management skills
• Continue to utilize and enhance healthcare knowledge while out of clinical setting

Experience/Knowledge, Education and Other Requirements:

• Medical related Bachelor’s degree
• Clinical knowledge to assess diagnosis and treatment plans and goals, and identifies gaps in care or risks for readmission or complications.
• Knowledge and experience in relevant Health Insurance fields is preferred.

Personal Competencies Required:

• Strong organizational and leadership skills
• Strong interpersonal and communication skills
• Demonstrates problem-solving and analytical skills.
• Ability to build excellent working relationships with staff, matrix partners, customers and providers
• Ability to act as an “advocate” for the customer while complying with internal Policies and procedures and contractual/legal compliance requirements
• Strong time management and prioritisation skills
• Enthusiastic with a positive attitude
• Ability to operate computer, proficient with Microsoft office products, call center software, and a variety of software.

Ensure Compliance With Singapore And HQ Regulators’ AML/CFT Requirements

• Carry out AML/CFT transaction monitoring and investigate alerts in a timely manner;
• Resolve or escalate the alerts, where appropriate
• Ensure proper documentation on the handling of alerts
• File suspicious transaction reports, if necessary, to the relevant authorities within the stipulated timeline

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist team lead in carrying out any necessary reporting to management as well as other stakeholders
• To file STRs to the relevant authorities and attend to any follow-up requests from the relevant authorities to ensure proper handling and closure
• To maintain the register of STRs filed/not filed

Other function(s)

• To liaise with the relevant stakeholders in handling Production Orders issued by the authorities
• Work with other AML members to maintain the AML/CFT transaction monitoring system and conduct testing when required
• Perform any task or participate in projects as required by the Team Lead or Head of Department

Work closely, and support other teams within the Compliance space