Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills

Job title: Regional Account Manager

Reporting into: Head of International Sales

About the Company

DCD is a unique marketing services company – DCD has been publishing content and running events exclusively for the data center industry since 1998. They are regarded as a trusted source of information for over 8 million site visitors and 385,000 opt-in data center professionals around the world who regularly interact with the platform.

The Role:

As Regional Account Manager you will be responsible for delivering substantial revenues, selling integrated and multi-channel sponsorship packages to new and existing clients across the Middle East and APAC.

You will be responsible not only for offering tailored integrated solutions to our existing customer base, but also to map and grow those accounts by region, segments and/or product lines.

You will be expected to sell across our digital and F2F product suite. Including the leading live events series (F2F) which attracts over 10,000+ delegates a year, as well as a leading suite of digital marketing products.

Responsibilities:

• Create a sales plan for the designated sales territory
• Your key focus will be within the Middle East and APAC regions, however you may also be asked to look after global accounts and collaborate with sales teams in other geographies to ensure we provide the best solution
• Generate sales through development and maintenance of tactical and strategic relationships with clients
• Understanding your client’s explicit business needs and requirements in a fast-moving market is essential to the role, and therefore you will need to keep up to date with industry news and trends and apply your consultative sales skills to ensure we offer the most suitable solutions to each client
• Provide a high level of customer service at all times, ensure you are in regular communication with your clients by having bi-weekly or monthly campaign calls in collaboration with the client success team
• Have weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals, using the available DCD sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Carry out effective research and preparation for your calls and meetings – use the knowledge of our industry experts within Conference Production and Editorial teams when required
• Log accurately all activity on Salesforce
• Meet your sales targets and work in line with the KPIs
• Support and work in collaboration with the Account Managers, Customer Success, Marketing, Conference Production, Channel Managers, Finance and Operations teams
• Develop your data center industry knowledge to better support your client base
• Attend industry and company events when required

Skills, experience and personal attributes:

• A minimum of 3-5+ years sponsorship sales experience from events and media background
• Ability to sell multi-channel/integrated campaigns
• A consultative sales process in handling complex briefs, responding with considered and creative solutions. Proficiency in SPIN Selling or 'GROW' sales method/process would be preferable.
• High standard of interpersonal skills, professional confidence and tenacity
• Good organisational and time management skills: essential to handle the workload of managing multiple complex accounts
• Strong sense of customer service and client management
• Excellent communication skills; ability to communicate technical information to all audiences
• Demonstrable proficiency in proposal writing, handling multiple stakeholder meetings, running presentations and objection handling
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• University educated or equivalent
• Able to travel to designated events and business travel globally

Interested? Please click apply now or you may email to our consultant, Laura Denholm directly at [email protected] today!

EA License No.: R22108421

Agency License No.: 11C4388

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Sales Account Manager

Job Description:

1. Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.

2. Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

1. Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.

2. Resolve complaints and keep track of all processes that pertain to the client’s desires.

3. Build and strengthen the relationship with M&E consultants, contractors and developers.

4. Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.

5. Prepare quotations, tender compliances and marketing proposals.

6. Other ad-hoc duties as assigned.

Job Requirements:

1. Diploma or Degree in Engineering or equivalent.

2. 3 to 5 years working experience in related industry.

3. Good technical knowledge of IBMS/BMS Systems

4. Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.

5. Excellent negotiation, communication and presentation skills.

6. Professional experience in a sales or customer service role.

7. Excellent organizational skills and attention to detail.

Remuneration:

• $4,500.00 - $5,500.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

What you will do:

Johnson Controls Marine & Offshore Service unit is a global business with employees acting across the globe and backed by a global service team in 10 locations. The Service business is acting on HVAC, Fire Protection & Refrigeration solutions to deliver maintenance and retrofit services to a wide range of applications for Merchant vessels, Cruise, Offshore, Passenger, Navy and Coast Guard.

As Sales Account Manager, you will build relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin. Services and supports existing customer accounts in assigned local geographic area, with a limited sales target or quota.

How You Will Do It:

• You will be responsible for expanding after-sales services (parts and services sales) for HVAC systems & Fire solutions to commercial ship owners, ensuring customer satisfaction and loyalty
• This is a Hunter role, where you will leverage from our installed base to identify and engage potential customers, end users, and influencers. Collaborate with Services support team to grow after sales offerings
• Sales process ownership. Create quotations, specifications and sales proposals and manage the entire sales cycles from initial contact to closing
• Strategic relationship building by gaining a deep understanding of the decision-making processes within customer’s organization to secure successful outcomes
• Ability to connect, and nurture strong customers relationship with key influencers and expanding your network within the customer base to drive business growth
• Ownership to update and maintain sales pipeline and development activities in the CRM

What We Look For:

• Bachelor’s degree /or Diploma preferably in Sales or Engineering
• At least 3 years sales experience working within the Marine or Offshore Oil and Gas market
• Familiar with HVAC or fire detection / suppression systems is highly desirable
• Strong communication skills and ability to translate technical solutions into clear, tangible value driven proposals
• Must be able to work autonomously, while also thriving a collaborative global team environment
• High level of Business Acumen with strong strategic agility

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Scope:

• Identify, pursue, and close sales opportunities for IT components to meet revenue targets.
• Build and maintain strong relationships with clients, acting as their primary point of contact.
• Analyze market trends, competitor activity, and customer needs to refine sales strategies.
• Negotiate pricing, terms, and contracts to close deals and ensure smooth execution.
• Work with internal teams (logistics, finance, and support) to meet client needs and deliver exceptional service.
• Attend client meetings and industry events locally and internationally to strengthen relationships and generate leads.
• Develop and maintain strategic partnerships to foster business growth.

Job Requirements:

• Minimum 2-5 years of proven sales experience, preferably in IT hardware, components, or technology solutions.
• Familiarity with industry trends, market dynamics, and supply chain management in IT hardware.
• Strong focus on achieving goals, meeting deadlines, and delivering measurable results.

How to Apply?

If interested, please click the apply button to submit your application.

We regret to inform that only short-listed applicants will be notified.

Elitez & Associates Pte Ltd 20C0426

EA Personnel No: R22109718

EA Personnel Name: Cheong Zi Wei

Salary: S$4,500-S$5,500

Location: Tai Seng

Working Days & Hours: 5 days, Mon-Fri: 9am to 6pm

Overview:

• Join the team of a leading Japanese semiconductor distributor as we expand our global presence. We are seeking a dynamic and motivated individual to manage relationships with Japanese customers in Southeast Asia.

Responsibilities:

• Serve as the main point of contact for Japanese customers, addressing daily inquiries related to quotations, deliveries, quality, environmental, legal, financial, technical, and other services.
• Collaborate with internal teams and customers to ensure customer satisfaction while aligning with company policies and interests. Effective communication, time management, and problem-solving skills are essential for handling various transactions and issues.
• Conduct face-to-face or online meetings with customers and internal stakeholders to strengthen relationships, understand customer production trends, and discuss sales forecasts or daily matters.
• Take proactive steps to prevent or resolve long-term inventory issues, updating the status in internal tools as required.
• Occasionally travel for business trips to visit overseas customers.
• Contribute to the company’s growth into new business sectors beyond semiconductor distribution.

Requirements:

• Diploma or Degree in any discipline.
• Basic knowledge of Electrical & Electronics Engineering is an advantage.
• Proficiency in Japanese (N2 or higher) or a strong willingness to improve language skills.
• Minimum of 2-3 years of experience in semiconductor or electronics industries, or relevant educational or work experience in Japan.
• Strong communication skills, a pleasant personality, and the ability to work well in a team environment.
• Excellent analytical skills, attention to detail, and logical problem-solving capabilities.
• Proficient in Microsoft Excel, PowerPoint, Word, and familiar with ERP systems such as Oracle or SAP.
• Knowledge of Incoterms, export/import procedures, and logistics (warehouse/forwarding) is a plus.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job Description

• Industry/ Organization Type: IT/Telecommunications
• Position Title: Sales Account Manager
• Working Location: Macpherson
• Working Hours: 5 working days (Mon to Fri 8.30AM – 5.30PM)
• Salary Package: Basic Salary up to $4,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Build and sustain strong, long-lasting client relationships with a focus on client satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing client inquiries, and ensuring their needs are met.
• Engage in regular communication with clients to anticipate future needs and identify new opportunities.
• Provide technical support to clients by participating in solution development, product demonstrations, and technical presentations.
• Collaborate with internal technical teams to resolve client issues and optimize product performance.
• Develop and implement strategic account plans to drive long-term business growth.
• Identify opportunities for expansion within existing accounts and execute strategies to increase revenue.
• Work closely with internal teams, including sales, technical, and customer service teams, to ensure a seamless customer experience
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Business Administration or equivalent
• Has 1 year of experience with fiber optics or relevant products in the industry
• Prior experience with Structured Cabling/ELV is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71055 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

The Company:

Healthworkz Pte Ltd is a leading fast moving consumer goods (FMCG) company based in Singapore with core business in brand management, distribution, wholesale of consumer goods with a strong presence in Asia. We manage a comprehensive product portfolio comprising global brands across food and non-food product categories. Our vision is to add value to our business partners and bring to market product innovations and best quality products with proven safety, benefits and efficacy at the most competitive price for maximum customer satisfactions.

Key Account Manager

• Manage key accounts and grow business within the assigned territory to achieve sales target and profitability.
• Identify and develop new business consistent with the company’s growth strategy.
• Manage merchandisers to ensure timely replenishment of stock and proper products and point of sales display.
• Manage and maintain good relationships with key stakeholders to ensure excellent order fulfilment and resolve any issues related to the key account promptly.
• Plan, coordinate and execute trade promotions and marketing activities.
• Monitor and analyse sales offtake data and stocks inventory to ensure accurate forecast and optimal sales outcome.

The Person:

A hands-on and seasoned sales professional, you should possess a diploma/degree or equivalent with good track record of at least 3 to 5 years of sales experience managing key accounts preferably in the fast-moving consumer goods industry (FMCG). You should be independent, result-driven and be able to perform well under pressure in a fast-paced environment. You should have excellent communications and presentation skills, good customer relationship management skill and fluency in English.

The remuneration package will commensurate with experience. Interested applicants are invited to submit your application. We regret only short-listed applicants will be notified.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job Description

• Industry/ Organization Type: Engineering (ACMV/HVAC)
• Position Title: Account Manager / Sales Account Manager
• Working Location: Ubi
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,500 + AWS + Bonus + Transport Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Develop and maintain strong relationships with clients in the plumbing industry.
• Identify and pursue new sales opportunities in the industry.
• Understand client's needs and offer tailored solutions to meet their requirements.
• Prepare and deliver compelling sales presentations and product demonstrations.
• Negotiate contracts, pricing, and terms to close sales deals.
• Provide technical support and product information to clients.
• Collaborate with internal teams to ensure client satisfaction and successful project execution.
• Monitor market trends and competitor activities to identify new opportunities.
• Achieve and exceed sales targets and objectives set by management.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s degree in Engineering in any discipline.
• Has 1 to 3 years of technical sales experience.
• Prior working experience in the ACMV/HVAC industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67180 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Benefits

1. Competitive Earning Potential: Basic salary up to $3,000, plus $200 transport allowance and commission, with potential monthly earnings above $4,000.
2. Autonomous Role: 100% hunter role with full ownership over sales targets and client acquisition.
3. Professional Growth: Develop expertise in B2B sales within a high-growth, fast-paced environment.
4. Location: Sims Lane, close to amenities and public transportation.
5. Dynamic Work Environment: Join a motivated team focused on innovative sales and client acquisition strategies.

Job Description

We are looking for an ambitious and driven Sales Manager to join our team. As a 100% hunter, you will prospect, connect, and close deals with new clients, creating opportunities that drive our growth. This role offers autonomy and challenges, ideal for someone who thrives in a high-growth, target-driven environment. You’ll use your sales acumen to build relationships, recommend tailored solutions, and make an impact on our business success.

Roles & Responsibilities

• Actively prospect and acquire new clients through cold calling and social outreach.
• Sales targets, managing and achieving monthly growth goals.
• Identify business opportunities, conduct market research, and implement effective sales strategies.
• Set up meetings with potential clients, offering solutions that meet their needs.
• Collaborate closely with team members to ensure seamless sales processes and results.

Requirements

• At least 1 year of relevant B2B sales experience, preferably in a high-growth company.
• Proficiency in understanding the Accounts Receivable Cycle.
• Highly motivated and resilient with a “hunter” mindset.
• Able to work independently with strong organizational and communication skills.

Additional Information

• Location: Aljunied
• Compensation: Up to $3,000 basic + $200 transport allowance + monthly commission (potential to exceed $4,000).
• Working Days/Hours:Monday to Thursday: 9am - 7pm
  Friday: 9am - 6pm

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

What will you do:-

• Handle full/partial sets company account, maintain a documented system of accounting policies and procedures.
• Monthly account closing and management reporting
• Actively involved in the new ERP system
• Keep track of inventory inflow and outflow
• Provide administrative support to Sales & Service Department
• Assist HR in Updating & maintaining employee benefits, employment status & similar records
• Handle general office administrative matters or any other ad-hoc duties assigned

What it requires:-

• At least 1 to 2 years of relevant working experience
• Knowledge and proficiency in accounting technology software and databases and other business intelligence software
• Bilingual in English and Chinese as required to liaise with Mandarin-speaking customer and colleagues
• Strong time management and prioritization skills
• Excellent communication
• hardworking and genuine personality

Responsibilities

• Accountability for sales quota, execution of marketing campaigns, programs, goals, and objectives set out by the company.
• Lead Inside Account Managers to ensure that set Key Performance Indicators (KPI) are met.
• Monitoring of Inside Account Managers productivity, sales and support them to carry out their tasks effectively.
• Able to effectively communicate with both internal stakeholders and customers.
• Handle escalations from their team members and customers.
• Develop plans to increase operational efficiency to drive overall sales volume.
• Manage their assigned team members performance through constant review.
• Monitor call volume and various set SLA to ensure high level of customer satisfaction is maintained.
• Drive the team to achieve their NPS targets.
• Responsible for achieving monthly, quarterly, and annual targets.
• Responsible for Inside Account Managers adherence to established procedures.

Qualifications

• Preferably a degree holder with at least 3 years Inside Sales or Telemarketing Team management experience.
• Preferably with people management & managerial experience.
• Proficiency in Telecommunication and IT services.
• Possess initiative, assertiveness in decision making and independent, with the desire and ability to drive for excellence in a dynamic environment.
• Must be comfortable working towards defined Key Performance Indicators (KPI).
• Excellent English comprehension, writing skills, good interpersonal, strong communication and presentation skills.
• Strong consultative selling, time management and organizational skills.
• Ability to influence, motivate others through coaching and mentoring.

*We regret that only shortlisted candidates will be notified.

• Develop and maintain a robust sales pipeline by identifying prospects, forecasting demand, and projecting sales volumes and profitability for both existing and new products.
• Conduct market analysis and monitor competitor activities to stay competitive.
• Keep abreast of industry trends by participating in product workshops, internal training sessions, and networking events.
• Build strong relationships with new and existing clients, offering sales support and working with partners to close deals and enhance the sales process.
• Contribute to delivering exceptional service as part of the team’s overall objectives.
• Plan and carry out sales activities, including client visits and site surveys as required.
• Identify and grow new customer accounts, broadening the client portfolio.
• Oversee pre-sales activities, including preparing and submitting quotations, and guiding prospects through the sales cycle.
• Provide customers with technical and engineering information on products and services to address their needs.
• Work closely with the Operations team to execute and deliver customer solutions effectively.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Responsibilities:

Key Account Responsibilities:

• Achieve monthly sales goals for assigned accounts.
• Partner with Operations to enhance sales, distribution, and merchandising efficiency.
• Track service levels for assigned accounts and work to reduce missed sales opportunities.

Promotion Strategy and Product Launch:

• Refine promotion tactics to boost sales.
• Set objectives and develop marketing strategies with retailers.
• Perform market research to understand industry trends and identify growth opportunities.

Product Launch:

• Facilitate new product listings with supermarket chains and oversee planning and execution of product launch activities.
• Handle product promotion proposals, negotiations, and execution.
• Coordinate with supermarket staff to secure product display space and rental during promotional periods, and enhance visual merchandising.
• Suggest and implement strategies to increase product visibility and brand recognition in stores.

Relationship Building:

• Develop and maintain strong relationships with buyers, store staff, and other relevant parties to ensure smooth operations such as stock ordering and replenishment.
• Gain insight into the customer's business environment, identify and leverage opportunities to expand market share, and recognize market threats to boost outlet profitability.
• Deliver exceptional customer service and foster positive relationships with clients, balancing their needs with the company's interests.

Sales Development:

• Contribute to the creation and execution of sales initiatives (e.g., new product launches, promotions, themed campaigns).
• Track and manage marketing expenses to stay within budget.
• Analyze sales data, category performance, and promotional effectiveness for assigned accounts to identify growth opportunities.
• Provide insights on market trends and competitors to stay competitive.
• Conduct regular business reviews with assigned accounts to enhance sales performance and advance business growth.

Requirements:

• With 4 years of sales experience in the FMCG field.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Company:
Our client is a MNC. The company is a leading third-party logistics provider dedicated to providing logistics solutions to their client's complex logistics challenges. Their business including provides warehouse solution and storage, international shipping services and container trucking, customs clearance, declaration and so on.

Job Description:
- Control and command of the day-to-day operation performance of the department.
- Manages all accounting functions (GL, AR, AP, and inter-co balances, transactions and cash-flow, etc.) and prepares reports and statistics detailing financial results.
- Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations.
- Ensures the preparation of financial statements in accordance to establish accounting standards and statutory requirements.
- Prepare statutory report and liaise with auditors and company secretary, and tax agents.
- Company budget planning.
- Inter-departmental support, communication and co-operation
- Ensure compliance with accounting policies and regulatory requirements.
- Support ad-hoc projects as and when required.

Job Requirements:
- Bachelor's degree or equivalent experience
- At least 3 - 5 years' of relevant experience
- Organized and able to multi-task
- Strong verbal and written communication skills
- Those with supervisory/leader experience is preferred

Compensation:
- Location: Paya Lebar (Nearest MRT: Tai Seng)
- Working hour: Monday to Friday 9am to 5.30pm

Global Account Manager

Our client is a leading global provider of international express delivery services, and they are looking for a seasoned Account Manager to join their team to drive customer growth, build strong client relationships, and deliver tailored logistics solutions in a fast-paced and dynamic environment.

Job Responsibilities

• Build, maintain, and manage multi-level relationships between customers and internal teams to secure long-term partnerships and align with company objectives.
• Drive sales growth through the implementation of regionally consistent processes and strategies.
• Gain a comprehensive understanding of customer needs and expectations to meet business goals.
• Plan and execute initiatives aimed at retaining clients and fostering long-term sales growth.
• Develop and implement post-sales strategies for assigned customer accounts to ensure ongoing satisfaction.
• Deliver high-quality, customer-focused service by addressing sales-related and customer expectation issues promptly.
• Contribute to the regional bidding or RFQ process when required & conduct regular reviews to assess business performance and customer relationships.

Job Requirements

• At least 5 years of experience in the key account/ BD management of experience in the service industry
• A diploma/ degree in Business or any related field is preferred
• Knowledge of the International Express or Air Transportation sector is a plus.
• Previous experience managing large enterprise accounts.
• Proven success in collaborating with cross-functional teams.
• 2 positions available

Office Location: Singapore, East

Interested candidates kindly forward your CV to [email protected] (Wei Liyuan (Lilian), Reg No:R23112842). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

About the job

Are you a bilingual speaking account manager, ready to make your mark in a role where your sales finesse and fintech savvy will make its mark on our expansion?

Thredd is searching for a sales-orientated account manager to join us in our Singapore office!

With a strong track record in account management, deep knowledge of payment processing, and a nuanced understanding of the fintech landscape. In this role, you'll drive client satisfaction and revenue growth through proactive relationship-building with stakeholders, identifying cross-sell and upsell opportunities, and advocating for our clients' needs while aligning with company objectives.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. This opportunity is all about building strong relationships where your ability to effectively collaborate is key.

You will focus on understanding and prioritizing key objectives while influencing external stakeholders and partners. You’ll possess adeptness in fostering cross-departmental collaboration to enhance the overall customer experience. Excelling at facilitating a feedback loop between clients and internal teams, proactively monitoring industry trends, refining operational processes, and maintaining professional client interactions.

We are looking for an eager individual has a proven track record in strategic relationship management, exceptional communication skills, and a passion for driving continuous improvement. If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What You’ll Do

• Cultivate and nurture strong, trust-driven relationships with both internal and external stakeholders, including esteemed senior leadership figures, fostering a culture of client satisfaction, adoption, and loyalty
• Champion the client’s cause within Thredd, skilfully managing their expectations while expertly balancing Thredd’s objectives with their individual needs, ensuring a harmonious partnership
• Propel revenue growth to new heights, striving to not only meet but surpass individual sales targets by uncovering lucrative cross-sell and upsell opportunities.
• Conduct dynamic Quarterly Business Reviews (QBRs), keeping clients abreast of cutting-edge platform enhancements, product innovations, and service advancements while pinpointing potential avenues for collaboration
• Dive deep into clients’ product strategies and geographic aspirations, collaborating seamlessly with Thredd’s Solutions Design Consultant to amplify the client experience
• Act as the go-to resource for addressing clients’ commercial needs, employing strategic thinking to capitalize on individual opportunities and overall contractual positions, resulting in increased revenue streams for Thredd
• Revolutionize existing processes to drive peak performance, from refining Account Development Plans (ADPs) to enhancing pipeline management, deal qualification, and comprehensive reporting mechanisms
• Foster seamless collaboration with the Customer Care team, empowering them to deliver swift resolutions while maintaining a vigilant eye over operational queries and concerns
• Forge a close-knit partnership with the Product team, gaining invaluable insights into development requirements essential for supporting clients’ ambitious expansion endeavours
• Support Credit Controller to maintain a current accounts receivable status
• Elevate Thredd's market presence by actively participating in case studies, PR initiatives, and leading industry events, amplifying our brand visibility and credibility
• Keep a finger on the pulse of the ever-evolving payments landscape through proactive research and insightful readings, sharing newfound knowledge with the AM team to stay ahead of the curve
• Cultivate a sales-centric mindset, ensuring Thredd remains the top choice for clients exploring expansion opportunities, thereby generating a continuous stream of referrals and endorsements for Thredd's services

What You’ll Need

• Business fluency in English
• Excellent verbal and written communication skills in English and Chinese as to handle enquiries from Chinese speaking customer and emails
• Sales-orientated mindset focused on driving revenue and achieving sales targets.
• Strong interpersonal skills: demonstrable ability to collaborate with colleagues effectively.
• Excellent verbal and written communication and presentation skills.
• Ability to take initiative and think critically when problem-solving.
• Good time management and organisational abilities.
• Ability to remain composed in stressful situations.
• High attention to detail and accuracy.
• Proficiency in quickly comprehending and adapting new concepts.
• Proficient in Microsoft (Office, PowerPoint, Excel)

A Bit About Us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payment’s revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.