Position title : Accounts Executive

Location: Defu Lane

Working Days: Monday - Friday

Working hours : 8:30am -5:30pm

Responsibilities

• Responsible for maintaining full set of accounts
• Quarterly GST preparation
• Housekeeping and filing of finance documents
• Perform month-end closing for financial reporting
• In charge of stock take and resolve any inventory discrepancies
• Any other ad-hoc responsibilities assigned by the management, if any

Requirements

• Candidate must possess at least Diploma in Finance/Accountancy or equivalent with at least 2 Year(s) of experience in keeping full set of accounts
• Proficient in Microsoft Office applications

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Sales Account Executive (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $2800 - $3800 + Commission

Job Duties

• Identify and develop new business opportunities.
• Cold calling to arrange meetings with potential customers and prospect.
• Maintaining and developing relationships with existing customers and prospects to ensure satisfaction and repeat business.
• Prepare and deliver compelling product demonstrations and presentations to customers.
• Prepare and provide sales quotations to customers.
• Negotiating contracts, the terms of an agreement and close sales.
• Establish sales objectives through effective forecasting.
• Providing support, information, and guidance to customers.
• Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
• Interfacing with vendors / suppliers and building up relationships.
• Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
• Collaborate with internal, including technical support and product development to ensure customer needs are met.
• Up-keep of customers and partners/supplier’s database – updating where necessary.
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
• Ensure all customers are handled in customer-oriented manner.

Job Requirements

• Minimum 2-3 years relevant sales experience
• Without sales experience but with 2-3 years Project coordination experience will be considered
• Strong technical knowledge of IT industry and its products and services

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Account cum HR Executive

• Salary Range : $3000- $3800
• Working Days: 5days (9am- 6pm)
• Working Location: Kallang Ave

Job Scopes:

1. Partial Account

• Prepare journal entries (AR & AP), adjustments and audit schedules to support

2. HR duties

• Assist in the recruiting process including job advertisement posting, resume screening and arranging of interviews.
• Generate HR documents: Employment Contract, Confirmation Letter, etc.
• Maintain and upkeep of HR database accurately, all employee personal files records are complete and treated in strictest confidence.
• Manage WP, SP, EP matters - application, renewal, cancellation, monitoring quota details, expiry dates.
• Process payrolls include CPF submission, reporting employee earnings (AIS) in accurate and timely manner.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Undertake any other ad-hoc tasks and responsibilities assigned.

3. Administrative duties

• Manage the office and ensure that all administrative tasks are completed efficiently and effectively.
• Acquire and maintain office furnishing, equipment and supplies eg. Stationery
• Liaise with partners, vendors and suppliers through emails and phone calls.
• Handle the incoming and outgoing mail and correspondence.
• Greet visitor and direct them to the appropriate person or department.
• Handle travel arrangements (air ticket booking/ visa application/ accommodation reservation/ arranging schedule) and manage all expense claims.
• Undertake any other ad-hoc tasks and responsibilities assigned.
• Prepare RFQ

Requirements:

• Minimum Diploma in related field or equivalent.
• Good knowledge of Singapore labour and employment laws.
• At least 2-3 years of relevant work experience
• Familiar with XERO software

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Personal Care Officer

Salary : $2,500 - $3,200
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Account Payable (AP) Assistant
Working location : Benoi Road (2 mins walk from Joo Koon mrt)
Working days : 5.5 days
Working hours : 9am - 6pm | 9am - 1pm (Sat)
Salary: $2,750-$3,000

Responsibilities

• Handle the full spectrum of accounts payable functions.
• Process supplier invoices (including checking to supporting documents) and payments to suppliers timely
• Monitor AP ageing and perform suppliers’ statement of account reconciliation.
• Assist in the preparation of financial reports and schedules.
• Proper maintenance of documentation and filing.
• Assist in month-end closing and audits.
• Perform any other duties to be assigned by the reporting manager.

Requirement:

• Preferably with at least 1-2 years’ experience in the same field.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Personal Care Officer

Salary : $2,500 - $3,300

Location: Sembawang

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Responsibility

• ·Perform administrative duties
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests.
• Arrange for inspection and appointments.
• Tabulate monthly report for submission to HDB.
• Attend to walk-in owners to answer any general query.

Requirements

• Possess experience in related field is required.
• The position is 6 days work week.

Regional Account Manager (Leading Branding Strategy Consultancy)

Our client is a well-established global brand strategy and design consultancy firm with nearly four decades of international experience.

We are recruiting a Regional Account Manager eager to gain exposure to large-scale projects for global brands across multiple industries such as automotive, luxury, commercial real estate, etc.

S/he may be required to travel to meet clients, suppliers, and contractors in Asia.

Responsibilities:

• Partake in business development meetings across the region to expand target markets, clients, and project opportunities
• Nurture and develop existing client relationships in the region and implement strategies for introducing new services and products
• Work closely with cross-functional teams (e.g., marketing, design, operations) to align brand messaging and consistency
• Oversee projects, ensuring alignment with both brand guidelines and architectural specifications and achieving high-quality standards in architectural endeavors with service contractors
• Oversee on-site work to ensure the project is built according to brand guidelines and design plans and resolve any issues that may arise.

Requirements:

• Bachelor’s Degree in disciplines such as Marketing, Architecture, and Engineering
• At least 5 years of experience in a project management or client-facing role in the design, building, and construction sector
• Strong interpersonal and communication skills
• Proficient in Microsoft Office, REVIT /AutoCAD/MicroStation, or other relevant programs
• Proficiency in Mandarin to liaise with the operations team based in Shanghai is highly advantageous

Office Location: Downtown Core

Compensation & Benefits:

• Monthly base salary to commensurate experience
• 1 month AWS + performance bonus
• Hybrid work arrangement

Get in touch with Dawn at [email protected]

EA Licence no. 18S9419 | EA Personnel no. R1551518

Position

This position is for PMO inside PCM section in charge of the global monitoring and reporting around CCS activities (+350 FTE developing and maintaining solutions for Cash Management and Corporate Banking business lines including 3 strategic projects).

This position aims primarily to cover all PMO activities of the department. KPI project supervision as well as all staff plan and budget activities in coordination with Head of Sections and other CCS PMOs.

The PMO is actively supporting the continuous improvement and change management journey of the department. In addition the candidate will support the heads of CCS on their weekly agenda.

Main responsibilities

PMO activities

• Project monitoring per releases,
• Budget consolidation and follow-up,
• Follow-up and update the global staff plan,
• Follow and update the project risks portfolio
• Update the budget tools and PMO referentials
• Follow the production of the project documentation
• Produce the global projects dashboard for Cash Management Transformation program
• Support the managers to produce the follow-up dashboard (Risk, Quality KPI, Alert, Planning, Budget)
• Contribute to the change management of CCS
• Coordination with global stakeholders.

Continuous improvement and change management

• Evaluate the efficiency of the current project management process
• Propose improvements in accordance with our internal project management methodology
• Coach the project managers to deploy new methodologies and process
• Propose new template and evolution of process in efficiency way
• Propose new metrics in order to measure the productivity and risk on the projects
• Propose scenarios to align CCS department with ISAP strategy

Qualifications and Profile

Functional

· Strong Knowledge on IT PMO activities (minimum 2 years of experience)

· Good knowledge in Risk management

· Good knowledge in Project Management

· Experience on Change management

Technical

· Good Knowledge of Project Management tools (e.g. Ms Project, JIRA)

· Strong Knowledge of Microsoft Excel (Macro, Pivot table, …)

Other Professional Skills and Mindset

· Highly analytical mind and energetic character

· Solid analytical abilities

· Good written and oral communication skills adapting to all stakeholder seniority level

· Team player mindset

· Strong flexibility and adaptability

· Very good autonomy with strong reporting skills

· Very good organization skills with attention to details

· Understanding and respect of cultural diversity

· Experience in Finance accounting would be a plus

· Experience in Cash Management would be a plus

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

MAIN RESPONSIBILITIES OF THE JOB

· Scheduling and communication of examination timetables and room plans

· Submission of entries, accurately and on time

· Recruitment and management of invigilation team

· Ensuring efficient management and supervision of the exam room environment

· Management of the results communication process

· Liaison with the Academic Administration Team with regards to exam rooming and timetables

· Oversight and smooth running of all internal and external examinations

· Direction and training of staff assisting during examination period

· Responding to students’ and parents’ enquiries with regards to exams

· Coordinating with the Academic Administration Team regarding applications for examination Access Arrangements

· Advise staff of examination procedures and policies.

· Providing staff invigilation training

The job requires that you are:

· Efficient and organised

· Accurate and responsible

· A skilled communicator and a relationship builder - able to work effectively with colleagues and students

· IT literate

· Good at prioritising your time

· Able to work under pressure A quick learner

· Proactive, flexible, trustworthy, dependable and reliable

· Internationally aware and culturally sensitive

· A good team player, but also able to work autonomously

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Duration: 2 Years Contract Extendable/Convertible to Perms

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Liaise with Branch's front-office and back-office departments in processing of credit and trade transactions
• Responsible for credit and trade transactions' limit set-up in the banking system and limit adjustments
• Evaulate corporate credit risk relating to credit terms and conditions prior to drawndown of facilities, to ensure full compliance and adherence prior to sign-off
• Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control
• Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to credit risk management framework and other related risk requirements
• Timely completing all risk management reports (including but not limited to credit asset risk limit report, RWA, Commitment and unused limit report, branch's asset analysis report etc) and other reporting assignments
• Implementing the branch and Head office's designated risk related policies and instructions
• Other adhoc assignments assigned by department manager

Job Requirement:

• Degree in Banking/ Finance or equivalent
• Minimum 8 years' experience of credit risk management in banks
• Sound knowledge in finance, commercial laws, industries, political, economic environments in the global financial markets
• Knowledge of credit documentation processes/procedures
• Able to work under pressure/tight deadlines

What you will do
• Candidates will be responsible for the review of new committed Credit Agreements.
• Ability to clearly read, understand and interpret loan documents.
• Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention.
• To produce error free work, enters and verifies numeric data from a variety of sources (paper-based and/or electronic).
• Perform miscellaneous duties assigned.

What we expect:

Your background
• An expected degree of creativity and latitude is required. Relies on experience and judgement to plan and accomplish goals to perform a variety of tasks. Effective communication skills (listening, verbal and written).
• Proficient computer skills utilizing mainframe and PC software packages, strong system orientation: intermediate accounting skills; excellent teamwork, organization and admin skills.
• Possesses a high degree of attention to detail.
• Working knowledge of Microsoft Excel and Word.
• Over 2 years’ experience in the field of loan documentation/ administration/ loan processing.
• Loan IQ experience preferable.
• Able to navigate and communicate between the various groups globally.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Kovan (Walking distance from Kovan MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Kovan" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

**Contract ends in Dec 2024**

Work Location: CBD

Responsibilities:

• To assist the Front Office in account opening process through the conduct of due diligence searches
• To check quality of submission for name screening and request for further information from front office when required
• To perform names searches on compliance databases
• To perform other ad-hoc assigned tasks by management

Requirements:

• Possess Degree with minimum 2years experience in compliance / client on-boarding function in Private Bank
• Proficient in MS office, Word, and Excel

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24005

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

About AlphaSense

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com.

AlphaSense has established a robust client roster within the APAC region through a combination of sales and service efforts managed through the US and Europe, and a small local presence in Japan. Our client acquisitions to date serve as a strong indicator of our product/market fit and tremendous market opportunity within the region. The company is eager to add entrepreneurial-minded commercial professionals to help us pursue the opportunity that we’re very confident is in front of us and establish AlphaSense as a regional leader in market intelligence and research.

About The Role

We are looking for an entrepreneurial, driven and accomplished new business sales professional to join our growing Singapore team, focused on selling to the Financial Services market. This is an opportunity to join a high growth company, sell an award winning product that is rapidly getting adopted across the market internationally, and this person will be able to make a significant contribution in the company’s growth and future success.

Who You Are

• Experience selling a SaaS Technology or platform to Hedge Funds, Asset Management firms and Investment Banks across APAC
• Proven track record of achieving sales targets; we are building a team of top sales performers and a great winning culture, so looking for people who share the same experience and values and together we can continue on our explosive growth
• Able to prospect and build a pipeline, from identifying the right opportunities to gaining access to the right levels of and across an organization; influencing and building advocacy to create the conditions for enterprise
• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly
• Reputation for consistently delivering results and setting the example for work ethic, initiative, enthusiasm, and commitment
• Strong ability to develop rapport with new people, and to maintain relationships, combined with a positive, outgoing personality
• Outstanding oral, written and presentation skills
• Able to distill and explain complex issues in simple terms
• An expert communicator with the ability to comfortably communicate across all levels of an organization
• Able to travel to clients monthly or quarterly based on business needs

What You'll Do

• Take responsibility for the end-end sales processes in your territory, targeting hedge funds, asset managers, investment bankers and sell side research departments.
• This is a new client acquisition sales role, requiring you to research opportunities, initiate discussions, build prospect relationships, conduct demos, manage product trials and close sales.
• Forecast accurately and develop necessary pipeline to meet and exceed goals
• Partner closely with our marketing team to expand brand awareness
• Work closely with our Product Specialist team during trials to ensure client engagement
• Gather and pass on information on market and client product needs to sales, product management, content, and product marketing to help us continually enhance our products

If you are interested in applying, please submit your application here:
https://boards.greenhouse.io/alphasense/jobs/6678153002

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Account Manager (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $3,500 - $5,000 + Commission

Job Duties

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirement

• Minimum 2-3 years relevant experience
• Occasional overtime may be required as per management’s request
• Strong technical knowledge of IT industry and its products and services

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description

• Liaise with agent banks for new international syndicated loan related matters and participate in international syndicated loan related activities (e.g. roadshow, etc.).
• Conduct customer analysis, industrial analysis, financial analysis, interest risk analysis, credit risk analysis and review on loan/bond to determine credit worthiness.
• Liaise with customers for bilateral loans.
• Recommend new loan/annual review applications for approval.
• Liaise with reviewers of loan management department of head office to smooth the process of loan application.
• Conduct know your customer (KYC) analysis, risk assessment of Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) after the loan application is approved by head office.
• Follow-up tracking and processing when the unpaid loan becomes overdue.

Job Requirement

• Degree holder in Business preferably with major in Economics, Finance or Management
• Ability to converse and write fluent English and Chinese to liaise with Head Office in Taiwan
• Independent and a team player with good communication skills
• At least 2 years relevant loan working experience

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

Responsibility

• Manage Customer Care counter which include walk-in and answering of phone calls
• Answer enquiries and prepare quotation for Direct distribution channel
• Follow up on customers’ enquiry received via automated service channel
• Administer intermediaries training registration, attendance tracking and certification
• Support annual Agents Renewal Exercise
• Handle online payment transactions
• Ad hoc duties as assigned

Requirement

• GCE ‘O’ Levels and above
• Possesses Certificate in General Insurance
• At least 1 year related work experience in customer experience management
• Good communication and interpersonal skills
• Customer service oriented
• Proficient in MS Word and Excel
• A good team player

Bud Communications:

Senior/Account Manager

Our Company

We are a refreshingly effective PR and communications agency that solves complex communications problems by crafting stories and strategies that build trust, earn fandom and provoke action. Our integrated communications services are purpose-built for ambitiously disruptive organisations that positively change the world through groundbreaking ideas, technology or both.

Our Values

Hustle - We work smart to create exponential outcomes and embrace challenges like a zen warrior.

Play, Learn, Build - We’re fascinated by the world around us, and enjoy channeling our curiosity to create new ways of doing things.

Always Be Growing - We strive to be better every day.

Authenticity - We’re thoroughly good people to work with and manifest our diverse spirit through compassion and candidness.

The Role

We are looking for an ambitious and experienced Senior/Account Manager who desires to help dynamic technology clients make their mark on the world, and, in doing so, help build Bud into the leading comms agency for challenger tech brands.

We love what we do at Bud, so we’re looking for someone who genuinely loves their craft and has a passion for technology brands. In return, you'll join an agency committed to challenger thinking, a tight-knit collaborative and fun culture and a vision to become the world's leading agency for challenger tech brands.

We're looking for someone with:

• A keen interest and passion for disruptive brands
• Experience in leading client accounts, client meetings and ensuring accounts are on track, organised and delivering value for our clients
• Excellent written and verbal communication skills and ability to craft engaging written content and present their ideas clearly and confidently.
• Ability to foster brilliant relationships with media, clients and co-workers.
• Experience leading and managing teams, working with junior members to help develop their capabilities.
• A business mindset with the ability to grow client partnerships through building valuable, trust-based relationships.
• Our values

Responsibilities and Skills:

• Strategic input: you will feed into client strategies and will need a strong ability to draw on insights, data and broader research.
• Team management: you will manage a team to deliver excellent client results, including effective utilisation, profitability and scope.
• Senior client management: Whilst the senior leadership team will support you, you will be responsible for managing senior client interactions on a day-to-day basis, so you need to be someone senior clients can depend on and look to for guidance.
• Supporting the training and management of junior team members.
• Driving business growth through scaling existing client accounts and helping to identify and pitch for new business.
• Copywriting skills: You need to be hot on spelling & grammar as well as have a creative flair for producing engaging and intelligent copy.
• Presentation skills: From communicating ideas to your team to presenting stories to journalists, you need to organise information in a concise and engaging way to capture their attention.
• Effective organisation and project management skills: You will play a critical role in ensuring we stay on track with project timelines and deliverables.
• Media Expertise: You can spot a news story, craft a media angle and run the press office with panaché.
• Strong interpersonal skills: Whether it’s over the phone, by email or in person, at Bud we’re all about people, so you need to be approachable, friendly and empathetic and be able to relate to people on different levels within the agency, with clients, partners and with the media.
• Brilliant time management will often be working to tight media deadlines and meeting your team's and clients' demands and pressures, so you need to work quickly and efficiently without compromising on quality.

More about Bud

• Join a supportive and collaborative work environment in an agency that – Just this year, we won PRCA’s Workplace Champion award and were nominated three times in PR Week’s Best Place to Work awards.
• We have a progressive range of benefits, including birthdays off, annual office closure, WFH desk fund, Continuous Learning Programme, mental health support, monthly early finishes, Snack Fridays, and many more.
• We’re big on tech, and we use the latest tools, platforms, and apps to make our workplace as efficient, effective, and enjoyable as possible.
• Enjoying what we do is as important as our commitment to excellence. We’re a people-driven business with an uncompromising focus on building a curious, driven, collaborative team.
• Inspiration comes from every direction. We’ve got a flat hierarchy where the best ideas win, no matter where they come from.

1 year

Caldecott

Monday - Thursday 9.00am - 6.30pm, 9.00am Friday 6.00pm

Degree in any human services related field or criminology will be an advantage

• Managing enquiries on a daily basis
• Speaking with enquirers for clarifications
• Reviewing, consulting as needed and crafting replies to members of the public or partners
• May have to write submissions

Requirements:

• Degree or Diploma in any field
• Certification in any human services related field will be an advantage
• Experience in managing frontline operations and communications work
• Good communication skills

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Company & Business Area Description:

DNV is the world’s leading classification society and a recognized advisor for the maritime industry. We enhance the safety, quality, energy efficiency and environmental performance of the global shipping industry – across all vessel types and offshore structures. We invest heavily in research and development to find solutions, together with the industry, that address strategic, operational or regulatory challenges.

Position Description:

The successful candidate will own, lead and coordinate the customer relationship for assigned accounts, continuously identify and develop sales opportunities to capture new and existing customers and be responsible for retaining and growing business for DNV Maritime.

You will be a part of the business development unit in Singapore. The unit's role is to be the first point of contact for customers with fleets of various ship types in service or with new-build projects. The position reports to the Area Business Development Manager SEA(S) & Indian Subcontinent.

You will be expected to perform to a high standard in direct client interactions, industry conferences and seminars as well as be able to fully leverage modern social media and other digital marketing channels.

• Identify and develop sales opportunities to capture new business and keep track of customer's existing contract portfolio to ensure renewal of agreements.
• Being able to build and strengthen relations with key decision-makers and influencers within the assigned accounts, enabling deep understanding and foresight of their needs.
• Ensure regular sales and marketing relations with the assigned accounts.
• Create customer-centric Account Plans with impactful goals, strategy and actions that ultimately lead to identifying and securing new business, retaining existing business and ensuring high customer satisfaction.
• Monitor and report sales funnel and the performance of the assigned Accounts.
• Lead and support customer satisfaction review and identify and cascade within DNV any major challenges and concerns related to the DNV interaction with the account. Follow up with the findings and ensure that related improvement activities are executed.
• Cooperate with the technical team to ensure technical support and after-sales service.
• Proactively stay up to date with industry and market trends and best practices as well as DNV products, services and processes to remain relevant towards customers and prospects.
• Support in resolving critical invoicing claims and follow-up critical accounts receivables in close cooperation with the finance team.
• Promote and participate in marketing activities and events.

About you:

• Bachelor's degree, preferably in Naval Architecture / Marine Engineering or related Maritime Business qualification.
• Approximately 7 years of experience within the maritime industry.
• Good knowledge and understanding of maritime classification, regulatory matters and maritime technical advisory.
• Strong commercial awareness and a customer-centric mindset.
• Strong networking experience within the maritime industry.
• Experience in managing technical queries from customers.
• Self-driven and highly engaged professional.
• Inspired by taking ownership and working in a global network.

Attributes for the role:

• Confident communicator verbal and written communicator.
• Good command English and Chinese / Mandarin.
• Strong Negotiating skills.
• IT literate, with experience, working with Excel, MS office including Power BI, CRM systems.
• Strong Team Player.
• Driven and goal orientate.
• Problem solver who is solution orientated.
• Ability to handle pressure.
• Empathetic towards customer and colleagues.

The Quality Control officer/supervisor is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint